Crestron Horizon HZ-SWEX User manual

The Crestron® HZ-SWEX Horizon™ in-wall switch features the following:
linfiNET EX® Wireless Communication to Crestron Gateway
(CEN-GWEXER)
lField replaceable, engravable button caps available in various sizes
(notsupplied)
lREM input for multiway control for up to four HZ-KPEX or HZ-AUX
devices
The HZ-SWEX controls incandescent, magnetic low voltage, electronic
ballast, and tungsten-halogen transformer loads as well as 1/2 HP
motors. The device offers the following load ratings:
lInput Rating: 120 VAC (Requires Neutral Wire Connection)
lOutput Rating: 10 A Max. (No Minimum Load)
In the Box
1 HZ-SWEX, Horizon™ In-Wall Switch with infiNETEX®
Wireless Communication, 120 VAC
Additional Items
2 Screw, 6-32 x 1 in., Truss Head, Combo (2054883)
1 Spacer, Multi-Gang Alignment (2049924)
1 Nut, Wire, Red (2053634)
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Horizon™ In-Wall Switch with infiNET EX® Wireless Communication, 120 VAC

Important Notes
WARNINGS:
lTo avoid fire, shock, or death, turn off power at circuit breaker or
fuse and test that power is off before wiring!
lNew installations should be checked for short circuits prior to
installing an HZ-SWEX switch. With power off, close the circuit and
restore power. If the lights do not work or a breaker trips, check
and correct the wiring or fixture (if necessary). Install the dimmer
only when the short is no longer present. The warranty is void if the
dimmer is installed and operated with a shorted load.
CAUTION: TO REDUCE THE RISK OF OVERHEATING AND POSSIBLE
DAMAGE TO OTHER EQUIPMENT, DO NOT INSTALL TO CONTROL A
RECEPTACLE, A MOTOR-OPERATED APPLIANCE, A FLUORESCENT
LIGHTING FIXTURE, OR A TRANSFORMER-SUPPLIED APPLIANCE.
ATTENTION: GRADATEURS COMMANDANT UN BALLAST-AFIN DE
RÉDUIRE LE RISQUE DE SURCHAUFFE ET LA POSSIBILITÉ
D’ENDOMMAGEMENT À D’AUTRES MATÉRIELS, NE PAS INSTALLER
POUR COMMANDER UNE PRISE, UN APPAREIL D’ÉCLAIRAGE
FLUORESCENT, UN APPAREIL OPÉRÉ DE MOTEUR OU UN
APPAREIL ALIMENTÉ PAR UN TRANSFORMATEUR.
NOTES: Observe the following points.
lNeutral: The HZ-SWEX requires a neutral connection to operate.
lCodes: This product should be installed and used in accordance with
appropriate electrical codes and regulations.
lInstallation: This product should be installed by a qualified
electrician.
lWiring: Use copper wire only. For supply connections, use wires
rated for at least 75° C (167° F).
lLamp Type: For control of permanently installed incandescent,
magnetic low voltage, tungsten-halogen, electronic ballasts, or 1/2
HP motors.
lTemperature: For use where temperatures are between 32° to 86° F
(0° to 30° C).
lElectrical Boxes: Devices mount in standard electrical boxes. For
easy installation, use 3-1/2 in. (89 mm) deep electrical boxes. Several
devices can be installed in one electrical box (multigang). For a
smooth appearance, one-piece multigang faceplates (not supplied)
must be installed. When installing into a multigang box, do not fully
tighten the devices to the box until the faceplate has been aligned.
lSwitches: Mechanical 3- or 4-way switches do not work with
HZ-SWEX series switches.
lSpacing: If mounting one device above another, leave at least 4-1/2
in. (115 mm) vertical space between them.
lLow Voltage Applications: Operation of a low voltage circuit with all
lamps inoperative or removed may result in current flow in excess
of normal levels. To avoid transformer overheating and premature
transformer failure, Crestron recommends the following:
oDo not operate low voltage circuits without operative lamps
in place.
oReplace burned-out lamps as quickly as possible.
oUse transformers that incorporate thermal protection or
fuse transformer primary windings to prevent transformer
failure due to overcurrent.
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Horizon™ In-Wall Switch with infiNET EX® Wireless Communication, 120 VAC

Installation
Install the HZ-SWEX:
1. Turn power off at the circuit breaker.
WARNING: If the HZ-SWEX is used with an HZ-AUX or
HZ-KPEX, power may need to be turned off at multiple breakers.
2. Wire the device as shown in the following diagrams. In multigang
installations, daisy-chain Hot and Neutral wires with other Horizon
devices to eliminate excess wiring.
NOTE: To wire one or more HZ-AUX or HZ-KPEX, refer to the
HZ-AUX Quick Start (Doc. 8485) or the HZ-KPEX Quick Start
(Doc. 8284) at crestron.com/manuals.
3. Fold the wires into the electrical box. Avoid pinched wires.
4. Secure the HZ-SWEX to the electrical box using the integrated
mounting screws on the device. To allow for adjustments, do not fully
tighten the screws at this time. Ensure that any text on the device is in
the proper orientation and facing up.
CAUTION: Do not overtighten the screws when attaching the
keypad to the electrical box. Damage to the unit and undesired
functionality may occur.
5. Place the metal mounting bracket (not supplied) over the back of the
HZ-SWEX. The two parts of the metal mounting bracket clip together
which allows the wiring to remain in place.
NOTE: When installing the HZ-FP-G faceplate over an old work
electrical box, do not use the metal mounting bracket.
6. Attach the HZ-FP-G series Horizon faceplate using the faceplate
mounting screws. Ensure that the "Top" label is properly oriented.
7. Ensure that the HZ-SWEX is properly aligned within the HZ-FP-G and
then fully tighten the integrated mounting screws to secure the device
to the electrical box.
8. Attached the magnetic top and bottom trim pieces to the HZ-FP-G.
9. Ensure that all buttons actuate without sticking.
10. Restore power at the circuit breaker.
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Horizon™ In-Wall Switch with infiNET EX® Wireless Communication, 120 VAC

HZ-SWEX Single Gang Installation HZ-SWEX Multigang Installation
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Horizon™ In-Wall Switch with infiNET EX® Wireless Communication, 120 VAC

Operation
NOTE: Before using the HZ-SWEX, ensure the device is using the latest
firmware. Check for the latest firmware for the HZ-SWEX at
www.crestron.com/firmware. Firmware is loaded onto the device
using either Crestron Toolbox™ software or Crestron Home™
software.
Basic Operation
The operations in this guide assume the HZ-SWEX is operating with Local
mode enabled (with or without a control system). The device can also
operate in Remote mode, in which the control system program dictates
button behavior and load control. The HZ-SWEX is shipped with a rocker
button preinstalled, which functions as described below.
Default Button Functionality
The figure below illustrates the press and hold actuation sequences for
each local button option as selected in programming. There is only one
local button available per device.
Button behavior can be altered by the control system program. If the local
button is disabled in the control system program and communication to
the control system is lost, the device will default to the shown behavior.
When enabled, the local button can still act as a remote trigger. However,
LED feedback for the local button will be dictated only by the local load.
NOTE: The single push button or side-to-to-side rocker can be
designated as the local button in any of the five available positions.
LED Behavior
The LEDs on the HZ-SWEX display the state of the connected loads and
are located under each button cap.
Each LED can be in one of the following states:
lOn: The load is powered.
lOff: The load is not powered.
NOTE: LED functionality for both local and remote behavior can be
modified when programming the device.
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Horizon™ In-Wall Switch with infiNET EX® Wireless Communication, 120 VAC

Multiway Operation
For more information on multiway operation, refer to the HZ-AUX Quick
Start (Doc. 8485) or the HZ-KPEX Quick Start (Doc. 8284) at
crestron.com/manuals.
Wireless Communications
The device connects to the Crestron network via the infiNET EX
communications protocol. Use the following procedures to join or leave an
infiNET EX network and to verify communications between the device and
the control system.
NOTE: The HZ-SWEX is not compatible with the MC3 internal gateway
when using channels 25 or 26.
Joining an infiNET EX Network
Before a device can be used in a lighting system, it must first join an
infiNETEX network by being acquired by an infiNETEX gateway.
NOTE: A device can be acquired by only one gateway.
1. Put the infiNET EX gateway into Acquire mode from the unit itself or
from Crestron Toolbox software, as described in the gateway’s
manual at www.crestron.com/manuals.
NOTE: In an environment where multiple gateways are installed,
only one gateway should be in Acquire mode at any time.
2. Place the device into Acquire mode.
a. Tap the top button three times, and then press and hold it down
(tap-tap-tap-press+hold) until all of the LEDs flash red once
(this can take up to 10 seconds if the device has been previously
acquired to a gateway).
NOTE: If a side-to-side rocker is in the top position, either
side of the rocker can be pressed and held.
b. Release the button to start the acquire process. The top
button’s LED flashes red slowly to show that the device is
actively scanning the infiNET EX network.
lThe top button’s LED lights red for 5 seconds to show
that the device has been successfully acquired to the
infiNET EX network.
lThe top button’s LED flashes red quickly to indicate that
the device was not successfully acquired by the infiNET
EX network. Tap the setup button to acknowledge failure
to acquire the infiNET EX network. Before attempting the
acquire process again, ensure one of the following:
oThe gateway is in Acquire mode and within range.
oA non-battery powered infiNET EX device is in Acquire
mode on the same gateway.
3. Once all devices have been acquired, take the gateway out of Acquire
mode. Refer to the gateway’s manual for details.
Leaving an infiNET EX Network
To leave an infiNET EX network, put the device into Acquire mode. Ensure
that no gateway is in Acquire mode when removing a device from an
infiNETEX network.
To place a device into Acquire mode, refer to step 2 in Joining an infiNET
EX Network.
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HZ-SWEX QuickStart
Horizon™ In-Wall Switch with infiNET EX® Wireless Communication, 120 VAC

Verifying Communications Status
To check the communications status of the device, tap the top button
three times and then press and hold it down (tap-tap-tap-press+hold) for
up to 2 seconds. The button must be released before the LEDs flash to
indicate the communications status. Refer to the following table for
details.
NOTES:
lIf a side-to-side rocker is in the top position, either side of the
rocker can be pressed and held.
lIf there is a communication error and a remote button is
pressed, all of the LEDs will flash red in one of the patterns
described in the table below.
LED Communications Status
Turns on
for 5
seconds
The device is communicating with the control system.
Flashes
three times
The device is communicating with the gateway, but the
gateway is not communicating with the control system.
Flashes
twice
The device was previously joined to the network but is not
communicating with the gateway.
Flashes
once
The device is not joined to the network.
Ambient Light Sensor Calibration
An LED backlight behind each button illuminates engravings. The ambient
light sensor adjusts the backlight brightness according to the light level in
the room. The ambient light sensor can be affected by room conditions
and should be calibrated manually (locally or through programming), or
the appropriate setting can be changed in control system programming.
To locally calibrate the light sensor:
1. Ensure that all room lights are fully on.
2. Ensure the faceplate and bottom trim piece are installed correctly.
Remove the top trim piece.
3. Press and hold the setup button with a small pointed object for about
2 seconds until all keypad backlights flash magenta. This can also be
triggered in programming.
4. Avoid blocking the light sensor on the bottom of the HZ-SWEX. The
light sensor should remain unobstructed and free of direct light. After
about 5 seconds, the calibration process is complete. The keypad
returns to normal operation.
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Horizon™ In-Wall Switch with infiNET EX® Wireless Communication, 120 VAC

Backlight Customization
Backlight color customization can be accomplished locally or through
programming.
NOTE: Custom and preset color themes may be defined in the control
system program. Custom programming will override local settings.
To locally change the color of the LED backlights:
1. Press the setup button with a small pointed object once. The LED
backlights will light brightly for 15 seconds.
2. Press the setup button repeatedly to cycle through the backlight color
options.
Troubleshooting
The module displays error codes using the dimmer output LEDs. The LED
flashes a pattern to indicate the error on that output. For example, a 2-1
error flashes the LED two times, pauses for 1 second, flashes once,
pauses for 2 seconds, and then repeats for 90 seconds (except where
otherwise noted). Refer to the following table for possible corrections.
Error
Code Fault Name Fault Description
2-3 Over
Temperature
The dimmer has overheated and shut down due to an
excessive load. Verify that the total load matches the
proper ganged rating. The dimmer resumes normal
operation after cooling.
3-3 Device Error The device is experiencing a hardware issue. Please
contact Crestron Technical Support.
For general troubleshooting, please refer to the following table:
Trouble Probable Cause(s) Corrective Action
The
device
does not
function.
The device is not
receiving power.
Verify that the power connections
are correct and that the circuit
breaker is closed.
The load is not
operational (e.g. lamps
are burned out).
Verify that the load is operational.
The button(s) being
used are not set to
control the local load.
Check the program to verify that at
least one button is programmed to
control the local load.
The neutral wire is not
connected to the
device.
Connect a dedicated neutral wire to
the device.
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HZ-SWEX QuickStart
Horizon™ In-Wall Switch with infiNET EX® Wireless Communication, 120 VAC

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www.crestron.com/model/6509598
Additional Information
Original Instructions
The U.S. English version of this document is the original instructions.
All other languages are a translation of the original instructions.
Crestron product development software is licensed to Crestron dealers and Crestron
Service Providers (CSPs) under a limited nonexclusive, nontransferable Software
Development Tools License Agreement. Crestron product operating system software is
licensed to Crestron dealers, CSPs, and end-users under a separate End-User License
Agreement. Both of these Agreements can be found on the Crestron website at
www.crestron.com/legal/software_license_agreement.
The product warranty can be found at www.crestron.com/warranty.
The specific patents that cover Crestron products are listed at
www.crestron.com/legal/patents.
Certain Crestron products contain open source software. For specific information, visit
www.crestron.com/opensource.
Crestron, the Crestron logo, Crestron Home, Crestron Toolbox, Horizon, and infiNET EX
are either trademarks or registered trademarks of Crestron Electronics, Inc. in the
United States and/or other countries. Other trademarks, registered trademarks, and
trade names may be used in this document to refer to either the entities claiming the
marks and names or their products. Crestron disclaims any proprietary interest in the
marks and names of others. Crestron is not responsible for errors in typography or
photography.
©2020 Crestron Electronics, Inc.
Doc ID 8282B
03/25/20
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Horizon™ In-Wall Switch with infiNET EX® Wireless Communication, 120 VAC