Crestron CEN-SWPOE-16 User manual

Crestron CEN-SWPOE-16
16-Port Managed PoE Switch
Operations Guide

The specific patents that cover Crestron products are listed at patents.crestron.com.
Crestron, the Crestron logo, Crestron Studio, Crestron Toolbox, and DigitalMedia 8G are either trademarks or registered trademarks of Crestron
Electronics, Inc. in the United States and/or other countries. UL and the UL logo, are either trademarks or registered trademarks of Underwriters
Laboratories, Inc. in the United States and/or other countries. Other trademarks, registered tramemarks and trade names may be used in this document
to refer to either the entities claiming the marks and names or their products. Crestron disclaims any proprietary interest in the marks and names of
others Crestron is not responsible for errors in typography or photography.
This document was written by the Technical Publications department at Crestron.
©2013 Crestron Electronics, Inc.
Regulatory Compliance
This product is Listed to applicable UL Standards and requirements by Underwriters Laboratories Inc.
As of the date of manufacture, the CEN-SWPOE-16 has been tested and found to comply with specifications
for CE marking and standards per EMC and Radiocommunications Compliance Labelling.
Federal Communications Commission (FCC) Compliance Statement
CAUTION: Changes or modifications not expressly approved by the manufacturer responsible for
compliance could void the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
•Reorient or relocate the receiving antenna
•Increase the separation between the equipment and receiver
•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
•Consult the dealer or an experienced radio/TV technician for help
Industry Canada (IC) Compliance Statement
CAN ICES-3(B)/NMB-3(B)

Crestron CEN-SWPOE-16 16-Port Managed PoE Switch
Operations Guide – DOC. 7408B Contents
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Contents
16-Port Managed PoE Switch: CEN-SWPOE-16 1
Introduction ............................................................................................................................... 1
Features and Functions ................................................................................................1
Specifications ..............................................................................................................2
Physical Description....................................................................................................3
Setup .......................................................................................................................................... 6
Network Wiring........................................................................................................... 6
CAT5 Wiring............................................................................................................... 6
Installation ................................................................................................................... 6
Hardware Hookup ....................................................................................................... 9
Configuration........................................................................................................................... 10
Accessing the Configuration Utility .......................................................................... 10
Navigating the Configuration Utility......................................................................... 13
Problem Solving ...................................................................................................................... 21
Troubleshooting......................................................................................................... 21
Reference Documents................................................................................................ 21
Further Inquiries ........................................................................................................ 21
Future Updates .......................................................................................................... 21
Appendix: Fast Ethernet and Gigabit Ethernet ....................................................................... 22
About Fast Ethernet................................................................................................... 22
About Gigabit Ethernet.............................................................................................. 22
Return and Warranty Policies .................................................................................................. 23
Merchandise Returns / Repair Service ...................................................................... 23
Crestron Limited Warranty........................................................................................ 23

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•Rack-mount 16-port managed 10/100 Ethernet switch
•All ports support 1000BASE-T Gigabit Ethernet
•Provides full PoE (802.3at Type 1) on all ports simultaneously
•Also supports PoE+ (802.3at Type 2) powered devices
•Provides up to 34.2 watts per port, 255 watts total
•PoE switchable per port via a control system
•Auto-negotiating and auto MDI/MDIX
•Layer 2 managed switching functionality
16-Port Managed PoE Switch:
CEN-SWPOE-16
Introduction
The CEN-SWPOE-16 offers control system networking made easy, providing
Crestron®guaranteed performance and reliability for a complete Ethernet network of
touch screens, control processors, servers, and other devices in a single-space rack
mount package. All 16 ports are gigabit capable to ensure maximum bandwidth for
multimedia and critical control data. All ports are located on the rear of the unit
while the front panel provides clear indication of each port’s status, providing an
ideal form factor for use in a typical 19” AV equipment rack. Customizable front
panel labeling makes it easy to designate each port with a friendly, descriptive name.
Power over Ethernet (PoE) is furnished simultaneously across all 16 ports, providing
a centralized power source for numerous PoE powered devices and eliminating the
need for cumbersome power supplies and extra wiring. The CEN-SWPOE-16
provides full PoE (802.3at Type 1) from all 16 ports simultaneously. It also supports
PoE+ (802.3at Type 2) from any port, delivering a maximum of 34.2 watts per port
up to a total of 255 watts for all ports. PoE at each port can be switched on and off
via a Crestron control system allowing equipment to be shut down to save power
when not needed.
Advanced configuration of the CEN-SWPOE-16 is enabled through an intuitive Web
browser interface. Port mirroring capability allows for monitoring and
troubleshooting.
Features and Functions
(Continued on following page)

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•Port configuration settings for speed and duplex
•LLDP (Link Layer Discovery Protocol) support
•Port mirroring capability
•32 Gbps switching fabric (non-blocking)
•Configured via simple-to-use Web browser interface
•Customizable front panel labeling
•AV friendly, single-space rack-mount design
Features and Functions
(Continued)
Specifications
Specifications for the CEN-SWPOE-16 are listed in the following table.
CEN-SWPOE-16 Specifications
SPECIFICATION DETAILS
Ethernet
Ports (16) 10/100/1000BASE-T auto-sensing
Gigabit Ethernet with PoE
Network Standards IEEE 802.3, 802.3u, 802.3ab, 802.3bc,
802.3af, 802.3at
Transmission Method Store-and-Forward
Mac Addresses Up to 4 k addresses
Switch Fabric 32 Gbps non-blocking
Power Requirements 3.5-1.6 amps @ 100-240 Vac,
50/60 Hz 1, 2
Environmental
Installation Location Indoor use only
Temperature 32° to 104° F (0° to 40° C)3
Humidity 10% to 90% RH (non-condensing)
Heat Dissipation 171 Btu/h
Enclosure
Chassis Metal, black finish, fan cooled, vented sides
Faceplate Metal, black finish with polycarbonate label
overlay
Mounting Freestanding or 1U 19-inch rack
mountable4, 5 (adhesive feet and rack ears
included)
Dimensions
Height 1.73 in (44 mm)
Width 17.28 in (439 mm)
19.00 in (483 mm) with ears
Depth 10.06 in (256 mm)
Weight 6.4 lb (2.9 kg)
(Continued on following page)

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CEN-SWPOE-16 Specifications (Continued)
SPECIFICATION DETAILS
Available Accessories
CBL-CAT5E-P-50
Ethernet LAN Cable, Plenum, 50 ft
DM-CBL-8G-NP-SP500
DigitalMedia 8G™ Cable, non-plenum
DM-CBL-8G-P-SP500 DigitalMedia 8G Cable, plenum
DM-8G-CONN-100
DigitalMedia 8G Cable Connector,
100-Pack
DM-8G-CRIMP
Crimping Tool for DM-8G-CONN
MP-WP183-[A,B,W]
Media Presentation Wall Plate – Ethernet
MPI-WP183-[120,122] Media Presentation Wall Plate –
International Version – Ethernet
1. Consideration should be given to the connection of the equipment to the supply circuit and the effect
that overloading of the circuits might have on over current protection and supply wiring. Appropriate
consideration of equipment nameplate ratings should be used when addressing this concern.
2. Reliable earthing of rack-mounted equipment should be maintained. Particular attention should be
given to supply connections other than direct connections to the branch circuit (for example, use of
power strips).
3. If installed in a closed or multi-unit rack assembly, the operating ambient temperature of the rack
environment may be greater than room ambient temperature. Therefore, consideration should be given
to installing the equipment in an environment compatible with the maximum ambient temperature
specified by the manufacturer.
4. Installation of the equipment in a rack should be such that the amount of air flow required for safe
operation of the equipment is not compromised.
5. Mounting of the equipment in the rack should be such that a hazardous condition is not achieved due
to uneven mechanical loading.
Physical Description
This section provides information on the connections, controls and indicators
available on the CEN-SWPOE-16.
CEN-SWPOE-16 Physical View (Front View)
CEN-SWPOE-16 Physical View (Rear View)
CEN-SWPOE-16 Overall Dimensions (Front View)
1 2
5
34
1.70 in
(44 mm)

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CEN-SWPOE-16 (Rear View)
1.73 in
(44 mm)
8
67
CEN-SWPOE-16 Overall Dimensions (Top View)
17.11 in
(435 mm)
17.28 in
(439 mm)
10.06 in
(256 mm)
9.97 in
(254 mm)
9.78 in
(249 mm)
Connectors, Controls & Indicators
# CONNECTORS,
CONTROLS &
INDICATORS
DESCRIPTION
1 COMPUTER
Pin 4 Pin 3
Pin 2Pin 1
(1) USB Type B female;
USB computer console port (6 ft cable
included);
For setup only
PIN DESCRIPTION
1 +5 Vdc
2 Data -
3 Data +
4 Ground
(Continued on following page)

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Connectors, Controls & Indicators (Continued)
# CONNECTORS,
CONTROLS &
INDICATORS
DESCRIPTION
2 LINK/SPEED (1 – 16)
LEDs
(16) Green/yellow dual-color LEDs, indicate
Ethernet link status and speed for each
corresponding port. Yellow indicates a 1000
Mbps connection, green indicates a 100
Mbps connection, and off indicates a 10
Mbps connection
3 PWR LED (1) Green LED, indicates operating power
supplied via main power input
4 ACT (1 – 16)
LEDs
(16) Blinking yellow LEDs, indicate Ethernet
activity for each corresponding port
5 POE (1 – 16)
LEDs
(16) Green LEDs, indicate PoE is active and
a PoE powered device is connected to each
corresponding port
6 10/100/1000 POWER
OVER ETHERNET*
(1 – 16)
LED LED
Pin 8Pin 1
(16) 8-wire RJ-45, female;
10/100/1000BASE-T Ethernet ports and PoE
Power Sourcing Equipment (PSE) outputs;
Support IEEE 802.3at Type 1 PoE, Class 0-3
(15.4 W) power sourcing at all ports
simultaneously;
Support IEEE 802.3at Type 2 PoE+, Class 4
(34.2 W) power sourcing from any ports up to
the maximum specified power capabilities;
Maximum 34.2 watts per port, 255 watts total
Left green/amber dual-color LEDs indicate
Ethernet link status and speed for each
corresponding port;
Right amber LEDs indicate Ethernet activity
for each corresponding port
PIN SIGNAL PIN SIGNAL
1 BI_DA+ 5 BI_DC-
2 BI_DA- 6 BI_DB-
3
BI_DB+
7
BI_DD+
4 BI_DC+ 8 BI_DD-
7 G (1) 6-32 screw, chassis ground lug
8 100-240V~50/60Hz
3.5-1.6A
(1) IEC C14 male chassis plug, main power
input;
Mates with removable power cord, included
* Ethernet interfaces connected to these ports are for intra-building use only and should not be
connected to lines that run outside of the building in which the PoE switch is located.

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Setup
Network Wiring
When wiring the Ethernet network, consider the following:
•Use Crestron Certified Wire.
•Use Crestron power supplies for Crestron equipment.
•Provide sufficient power to the system.
CAUTION: Insufficient power can lead to unpredictable results or damage
to the equipment. Please use the Crestron Power Calculator to help calculate
how much power is needed for the system (www.crestron.com/calculators).
CAT5 Wiring
Category 5 (CAT5) wiring is a twisted pair cable designed for Ethernet networks.
These networks operate at speeds of up to 1000 megabits per second (Mbps) using
the 1000BASE-T standard. For more information refer to “Appendix: Fast Ethernet
and Gigabit Ethernet” on page 22.
For additional information, refer to the latest version of the Crestron CAT5 Wiring
Reference Guide (Doc. 6137), which is available from the Crestron Web site
(www.crestron.com/manuals).
Installation
NOTE:If power needs to be removed from this product, the power cord must be
disconnected; therefore, the socket-outlet must be installed near the equipment and
must be easily accessible.
Ventilation The CEN-SWPOE-16 should be used in a well-ventilated area. The venting holes
should not be obstructed under any circumstances.
To prevent overheating, do not operate this product in an area that exceeds the
environmental temperature range listed in the table of specifications. Consider using
forced air ventilation and/or incrementing the spacing between units to reduce
overheating. Consideration must be given if installed in a closed or multi-unit rack
assembly since the operating ambient temperature of the environment may be greater
than the room ambient temperature. Contact with thermal insulating materials should
be avoided on all sides of the unit.
NOTE: Installation of the equipment in a rack should be such that the amount of air
flow required for safe operation of the equipment is not compromised.
Rack Mounting The CEN-SWPOE-16 can be mounted in a rack or stacked with other equipment.
Two “ears” are provided with the CEN-SWPOE-16 so that the unit can be rack
mounted. These ears must be installed prior to mounting. Complete the following
procedure to attach the ears to the unit. The only tool required is a #1 or #2 Phillips
screwdriver.

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WARNING: To prevent bodily injury when mounting or servicing this unit in a
rack, observe the following guidelines:
•When mounting this unit in a partially filled rack, load the rack from the
bottom to the top with the heaviest component at the bottom of the rack.
•If the rack is provided with stabilizing devices, install the stabilizers before
mounting or servicing the unit in the rack.
NOTE: If rack mounting is not required, rubber feet are provided for tabletop
mounting or stacking. Apply the feet near the corner edges on the underside of the
unit.
NOTE: Reliable earthing of rack-mounted equipment should be maintained.
Particular attention should be given to supply connections other than direct
connections to the branch circuit (for example, use of power strips).
To install the ears:
1. There are screws that secure each side of the CEN-SWPOE-16 top cover.
Using a #1 or #2 Phillips screwdriver, remove the three screws closest to
the front panel from one side of the unit. Refer to the diagram following
step 3 for a detailed view.
2. Position a rack ear so that its mounting holes align with the holes vacated
by the screws in step 1.
3. Secure the ear to the unit with three screws from step 1, as shown in the
following diagram.
Ear Attachment for Rack Mounting
Use Cover Screws
4. Repeat procedure (steps 1 through 3) to attach the remaining ear to the
opposite side.

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Stacking Four “feet” are provided with the CEN-SWPOE-16 so that if the unit is not rack
mounted, the rubber feet can provide stability when the unit is placed on a flat
surface or stacked. These feet should be attached prior to the hookup procedure.
Refer to the following illustration for placement of the feet.
Foot Placement for the CEN-SWPOE-16
Place Rubber
Feet Here
NOTE: No more than two CEN-SWPOE-16 units should be stacked.

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Hardware Hookup
Make the necessary connections as called out in the illustration that follows this
paragraph. Refer to “Network Wiring” on page 6 before applying power. Apply
power after all connections have been made.
When making connections to the CEN-SWPOE-16, note the following:
•Use Crestron power supplies for Crestron equipment.
•The included cables cannot be extended.
Hardware Connections for the CEN-SWPOE-16 (Front View)
COMPUTER:
To Computer Console
Hardware Connections for the CEN-SWPOE-16 (Rear View)
1 - 16:
To PoE or Non-PoE
Network Devices
100-240V~50/60Hz
3.5-1.6A:
Power from Line Voltage
Ground
NOTE: Ensure the unit is properly grounded by connecting the chassis ground lug
to an earth ground (building steel).
NOTE: To prevent overheating, do not operate this product in an area that exceeds
the environmental temperature range listed in the table of specifications.
Label the Buttons Use Crestron Engraver software to print custom labels for the CEN-SWPOE-16’s
front panel buttons and LEDs. Crestron recommends printing on 100-pound paper.
Paper weighing less than 100 pounds tends to crumple while sliding in, while paper
weighing more than 100 pounds may not fit.

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Configuration
Have a question or comment about Crestron software?
Answers to frequently asked questions (FAQs) can be viewed in the Online Help
section of the Crestron Web site. To post a question or view questions submitted to
Crestron’s True Blue Support, log in at http://support.crestron.com. First-time users
must establish a user account to fully benefit from all available features.
The CEN-SWPOE-16 provides a Web-based configuration utility. Certain functions
can be accessed from a Web browser and certain functions can be accessed from
Crestron Toolbox.
Accessing the Configuration Utility
NOTE: Configuration of the CEN-SWPOE-16 must be performed from a computer
whose IP address is on the same IP subnet. The default configuration of the switch
allows the IP address of the switch to be automatically assigned by a DHCP
(Dynamic Host Configuration Protocol) server on the local area network.
If a DHCP server does not exist on the network and two minutes have elapsed since
power was applied to the switch, the IP address of the switch defaults to 0.0.0.0 and
the subnet mask defaults to 255.255.255.0.
The configuration utility can be accessed from a Web browser or from Crestron
Toolbox. The functionality differs depending on the method of access.
•The configuration utility can be accessed from Crestron Toolbox if the
switch is configured to operate in DHCP mode (default configuration).
Crestron Toolbox automatically discovers the IP address of the switch.
Accessing the switch through Crestron Toolbox allows firmware updates
and modification of the Ethernet settings and the IP table. It also provides
for setup of a connection between the switch and a control system, allowing
the switch to be controlled with a Crestron Studio™ or SIMPL Windows
program. For additional information, refer to “Using Crestron Toolbox”
which starts below.
•The configuration utility can be accessed from a Web browser if the IP
address or host name of the switch is known. Web browser access allows
full control over the features of the switch, including settings for the
username and password, the IP address, PoE enabling, port enabling, and
port mirroring. It does not allow firmware updates. For additional
information, refer to “Using a Web Browser” on page 12 and “Navigating
the Configuration Utility” on page 13.
NOTE: The default host name of the switch is “CEN-SWPOE-16.”
Using Crestron Toolbox
To access the configuration utility from Crestron Toolbox:
1. Open Crestron Toolbox.
2. From the Tools menu, select Device Discovery Tool.

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NOTE: The Device Discovery Tool can also be accessed by clicking the
Device Discovery Tool icon ( ) in the toolbar.
NOTE: The security software running on the computer may send a
program alert regarding the attempt by Crestron Toolbox to connect to the
network. Allow the connection so the Device Discovery Tool can be used.
3. From the device list on the left side of the screen, select the name of the
switch. The default name is CEN-SWPOE-16.
No login is required when accessing the switch through Crestron Toolbox. After the
device is selected, options for upgrading firmware and modifying the Ethernet
settings and IP table appear on the screen as shown below. Refer to the Crestron
Toolbox help files for more information about using these features.
Crestron Toolbox Window (Device Settings)
Click Firmware to upgrade device firmware. The “Firmware” window displays the
model of the device and the current firmware version. To upgrade, click Browse and
select the file containing the new firmware from the Crestron Web site. Click
Upgrade to start the firmware upgrade process. The switch reboots automatically
when the upgrade is complete.
NOTE: Read the release notes before upgrading the firmware.
NOTE: For 48 hours after a firmware upgrade, the browser cache must be cleared
after each login to the Web-based configuration utility. If the cache is not cleared,
the browser may not display the login page.
Click Ethernet Settings to modify the device’s Ethernet settings. The “Ethernet
Addressing” window allows enabling or disabling of Ethernet, DHCP, and WINS. If
DHCP is disabled, this window allows manual changes to the IP address, IP subnet

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mask, and default router. It also allows changes to the host name, domain name,
ports, and DNS servers.
Click Modify IP Table to set up a connection between a control system and the
switch, allowing the switch to be controlled with a Crestron Studio or SIMPL
Windows program.
Using a Web Browser
To access the configuration utility from a Web browser:
1. Start the Web browser.
2. Enter the IP address or host name of the switch in the browser URL field.
NOTE: If the default Web management port number of 80 has been
changed, append the port number to the IP address by entering a colon
followed by the new port number. If, for example, the IP address is
192.168.100.16 and the Web management port number has been changed
from 80 to 150, go to http://192.168.100.16:150.
NOTE: For 48 hours after a firmware upgrade, the browser cache must be
cleared after each login to the Web-based configuration utility. If the cache
is not cleared, the browser may not display the login page. Refer to release
notes for more details.
3. Log in to the switch by entering the username and password on the “Login”
screen. The default username is admin, and the default password is admin.
Login Screen
NOTE: The “Login” screen lists minimum versions of browsers and
operating systems fully supported by the Web-based configuration. Be sure
to use a supported browser to log in to the switch.

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NOTE: The username and password are case sensitive.
NOTE: For enhanced security, changing the default username and
password is recommended. For information about changing the username
and password, refer to “Login Information” on page 17.
4. Click Login. The “Device Status” screen (the default screen of the switch)
opens.
“Device Status” (Default) Screen
Navigating the Configuration Utility
Use the navigation menu on the left side of the screen to navigate the configuration
utility. The menu is always visible on the left side of the screen, with the currently
selected screen highlighted in red. The menu provides five selections: Device Status,
Device Settings, Port Settings, POE Settings and Port Mirroring. The “Device
Status” screen is the default screen that appears upon login, as shown in the image
above.
Navigation Menu

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Device Status
Select Device Status in the navigation menu to display system information about the
switch. The following illustration shows an example of a typical “Device Status”
screen.
Device Status Screen
The “Device Status” screen displays the following information:
•DHCP: Displays whether DHCP is on or off. Default is on.
•MAC Address: Displays the unique address assigned to the switch.
•IP Address: Displays the IP address assigned to the switch. The default IP
address is 192.168.100.16.
•Subnet Mask: Displays the address code that determines the size of the
network.
•Default Gateway: Displays the address of the switch that forwards Internet
traffic from the local area network.
•Hostname: Displays the hostname of the switch.
•Domain: Displays the domain name set by DHCP or set by the user. There
is no default value.
•Primary DNS: Displays the DNS used to resolve the domain name to an IP
address.
•Secondary DNS: Displays the DNS used if the primary DNS fails.
•Firmware Version: Displays the version of the firmware installed in the
switch.
•PS Temperature: Displays the power supply temperature.

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Device Settings
Select Device Settings in the navigation menu to make changes to DHCP settings, IP
addresses, DNS settings and login information, or to reboot the switch.
“Device Settings” Screen
DHCP
The default configuration of the switch allows its IP address to be automatically
assigned by a DHCP (Dynamic Host Configuration Protocol) server on the local area
network. If a DHCP server does not exist on the network and two minutes have
elapsed since power was applied to the switch, the IP address of the switch defaults
to 0. Edit the DHCP settings in the DHCP section of the “Device Settings” screen.
DHCP Settings
The following options are available:
•Enable DHCP: If this option is checked, an IP address is obtained from a
DHCP Server (Dynamic Host Configuration Protocol). If DHCP is enabled,
IP does not function until a reply has been received from the server.
Requests are broadcasted periodically by the switch for an IP address.
DHCP values can include the IP address, subnet mask, and default gateway.

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If DHCP is enabled, users cannot manually change the IP address, subnet
mask, default gateway, or domain name.
•Options: Selects whether to use a hostname or FQDN (fully qualified
domain name).
Click Save at the bottom of the screen to save the configuration. Click Reset to
revert to default settings.
IP Addresses
IP address can be manually configured only if DHCP is disabled. To manually
configure IP settings, set an IP address and a subnet mask that are compatible with
the network. It may also be necessary to establish a default gateway between the
switch and management stations that exist on another network segment. An IP
address may be used for management access to the switch over a network. Edit these
settings in the IP Addresses section of the “Device Settings” screen.
IP Address Settings
The following IP address settings can be changed:
•IP Address: Address of the VLAN interface that is allowed management
access. Valid IP addresses consist of four numbers, 0 to 255, separated by
periods (default is 192.168.100.16).
•Subnet Mask: This mask identifies the host address bits used for routing to
specific subnets (default is 255.255.255.0).
•Default Gateway:IP address of the gateway router between this device and
management stations that exist on other network segments (default is
0.0.0.0).
Click Save at the bottom of the screen to save the configuration. The switch must be
restarted for the changes to take effect. Click Reset to revert to default settings.
DNS Options
Use the DNS Options section of the “Device Settings” screen to change the
hostname, domain name, and primary and secondary DNS.
DNS Options