Crestron Isys TPMC-4SM How to use

Crestron TPMC-4SM
4.3” Touch Screen
with Room Scheduling
Operations & Installation Guide

The specific patents that cover Crestron products are listed at patents.crestron.com.
Crestron, the Crestron logo, Cresnet, Crestron Studio, Crestron Toolbox, Fusion RV, RoomView, Smart Graphics, SmartObjects, TouchPoint and VT
Pro-e are either trademarks or registered trademarks of Crestron Electronics, Inc. in the United States and/or other countries. Windows is either a
trademark or registered trademarksof Microsoft Corporation in the United States and/or other countries. Other trademarks, registered trademarks and
trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Crestron disclaims any
proprietary interest in the marks and names of others. Crestron is not responsible for errors in typography or photography.
This document was written by the Technical Publications department at Crestron.
©2013 Crestron Electronics, Inc.
Regulatory Compliance
As of the date of manufacture, the TPMC-4SM has been tested and found to comply with specifications for
CE marking and standards per EMC and Radiocommunications Compliance Labelling.
Federal Communications Commission (FCC) Compliance Statement
This device complies with part 15 of the FCC Rules. Operation is subject to the following conditions:
(1) This device may not cause harmful interference and (2) this device must accept any interference received,
including interference that may cause undesired operation.
CAUTION: Changes or modifications not expressly approved by the manufacturer responsible for
compliance could void the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
•Reorient or relocate the receiving antenna
•Increase the separation between the equipment and receiver
•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
•Consult the dealer or an experienced radio/TV technician for help
Industry Canada (IC) Compliance Statement
CAN ICES-3(B)/NMB-3(B)

Crestron TPMC-4SM 4.3” Touch Screen with Room Scheduling
Operations & Installation Guide – DOC. 6845E Contents •i
Contents
4.3” Touch Screen with Room Scheduling: TPMC-4SM 1
Introduction ............................................................................................................................... 1
Features and Functions ................................................................................................1
Applications................................................................................................................. 5
Specifications ..............................................................................................................6
Physical Description....................................................................................................8
Setup ........................................................................................................................................ 11
Network Wiring......................................................................................................... 11
Identity Code ............................................................................................................. 11
Configuring the Touch Screen................................................................................... 12
Changing the Button Inserts ...................................................................................... 21
Installation ................................................................................................................. 22
Hardware Hookup ..................................................................................................... 26
Recommended Cleaning............................................................................................ 26
Uploading and Upgrading........................................................................................................ 27
Establishing Communication..................................................................................... 27
Programs, Projects and Firmware.............................................................................. 28
Program Checks ........................................................................................................ 28
Problem Solving ...................................................................................................................... 29
Troubleshooting......................................................................................................... 29
Reference Documents................................................................................................ 29
Further Inquiries ........................................................................................................ 30
Future Updates .......................................................................................................... 30
Return and Warranty Policies .................................................................................................. 31
Merchandise Returns / Repair Service ...................................................................... 31
Crestron Limited Warranty........................................................................................ 31

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•Modern, contoured appearance
•Thin profile and small footprint
•Affordable and easy to install
•4.3” (~109 mm) widescreen active matrix color touch screen
•800 x 480 WVGA display resolution
•Smart Graphics support
•Crestron IP intercom
•Customizable audio feedback
•Built-in microphone and speaker
•Built-in proximity sensor
•10 optional “hard key” push buttons
4.3” Touch Screen with
Room Scheduling: TPMC-4SM
Introduction
With its clean, contoured appearance, the TPMC-4SM Touch Screen from Crestron®
makes an elegant statement in any environment. Perfectly at home in the most
modern office building, hotel or residence, its high tech good looks underline its
power for simplifying everyday tasks and functions throughout any facility, all in a
very affordable device that is versatile and easy to install.
An incredibly thin profile and small footprint allow the TPMC-4SM to be installed in
places other touch screens just cannot go, providing the choice of mounting to a
standard electrical box or to virtually any flat surface, even glass, granite or marble.
A table top enclosure is also available, affording a very stylish, space saving solution
for placement on a desktop or bedside table. Complete connectivity is provided
through a single high-speed Ethernet connection, containing all control, video,
intercom and power signals within a single wire.
The TPMC-4SM provides a customizable touch screen controller featuring Smart
Graphics™, H.264 streaming video, audio feedback and 2-way IP intercom,
cohesively merged into one seamless user interface. Additional features include dual
color backlit buttons, a built-in proximity sensor, PoE (Power over Ethernet) network
power, occupancy sensor inputs and out-of-the-box room scheduling capability for
use with Crestron Fusion RV®Remote Asset Management Software.
Features and Functions
(Continued on following page)

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•Dual color button backlighting and feedback
•Custom engravable button text
•Fusion RV Room Scheduling mode
•Room occupancy sensor option*
•Single wire Ethernet connectivity
•PoE network powered
•Versatile wall, surface and tabletop mounting options
•Available with black or white smooth finish
Features and Functions
(Continued)
Advanced Touch Screen Control
A Crestron touch screen offers an ideal user interface for controlling all the
technology in a home, boardroom, classroom, courtroom or command center. Touch
screens do away with piles of remote controls, cluttered wall switches and cryptic
computer screens, simplifying and enhancing the technology. Crestron touch screens
are fully customizable for controlling audio, video, lighting, shades, HVAC, security
and other systems, with easy to use controls and icons, true feedback and real time
status display, live streaming video and advanced navigation of digital media servers,
tuners and other devices.
Smart Graphics
Crestron touch screens use Smart Graphics to deliver the ultimate user experience
and the ultimate value, by enabling the creation of dynamically rich user interfaces
with incredible efficiency and unparalleled functionality. Using Smart Graphics,
programmers can swiftly integrate fluid gesture-driven controls, animated feedback,
metadata, embedded apps and full-motion video for a deeply engaging and
ultra-intuitive touch screen experience.
Crestron Smart Graphics include the following enhancements:
•Cool looking graphical buttons, sliders, knobs and gauges are intuitive and
fun to use.
•Kinetic effects enhance the feeling of realism with lists and toolbars that
scroll with momentum at the flick of a fingertip.
•Drag and drop objects snap into place offering an easy way to switch
sources.
•Dashboard widgets personalize the touch screen with clocks, weather, news
and other information.
•Customizable themes allow a completely different look and feel for every
user, event or season.
•Fully developed SmartObjects™ enable sophisticated control over complex
devices with minimal programming.
* Item(s) sold separately.

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Dual Color Backlit Buttons
The TPMC-4SM comes standard with 10 programmable “hard key” push buttons for
quick access to commonly used functions. Each button features a translucent button
cap with a choice of red or green LED backlighting for each column of buttons. The
backlighting is fully dimmable, either globally or separately for the left side and right
side. Alternatively, each button LED can be programmed to provide discrete
feedback, affording clear indication of the status of each individual button.
The TPMC-4SM comes standard with its buttons pre-labeled for room scheduling
functions. Customized labeling can be attained using Crestron Engraver software.
For a clean appearance, either column of buttons may be removed and covered using
the no-button covers provided.
Room Scheduling Mode
The TPMC-4SM works directly with Crestron Fusion RV Remote Asset
Management Software to provide a powerful room scheduling solution. Installed
outside the entrance to every meeting room, the TPMC-4SM provides an immediate
view of each room’s availability, with the ability to look up the calendar for any
room on the network and even book the room right on the spot. The dual color
buttons give a clear indication of a room’s status at a glance, lighting green when the
room is available and red when it is in use. The touch screen’s contoured shape
assures that the buttons remain clearly visible at a distance to either side, even when
mounted in a narrow hallway.
For more information, refer to the latest version of the Crestron Fusion RV
Installation Guide (Doc.7131), which is available from the Crestron Web site at
www.crestron.com/manuals.
Occupancy Sensing
Crestron GLS series room occupancy sensors can be connected directly to the
TPMC-4SM to allow automation of the room’s lighting, climate control and other
devices. In Room Scheduling mode, the sensors allow Fusion RV to detect when no
one has shown up for a scheduled meeting, so even if the meeting is not cancelled or
rescheduled by its host, the calendar can be updated automatically to make the room
available to other users.
Proximity Sensor
The TPMC-4SM senses as the user approaches it, waking its display automatically
without having to touch the screen so it is always ready for use.
Streaming Video
High performance streaming video capability makes it possible to view security
cameras and other video sources over the network right on the touch screen. Native
support for H.264 and MJPEG formats allows the TPMC-4SM to display live video
images from IP cameras and servers such as the Crestron CEN-NVS200 Network
Video Streamer (sold separately).
IP Intercom
Built-in IP intercom capability facilitates direct touch screen to touch screen
intercom and monitoring right over the LAN without requiring any additional AV
wiring. The TPMC-4SM features an integrated microphone and speaker for clear
speech communication.

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Audio Feedback
Customized audio files can be loaded on the TPMC-4SM to add another dimension
to its touch screen graphics using personalized sounds, button feedback and voice
prompts.
Single Wire Connectivity
A simple Ethernet LAN connection is all that is required to wire the TPMC-4SM,
containing all control, video, intercom and power signals within a single wire.
Power over Ethernet
Using PoE technology, the TPMC-4SM gets its operating power right through the
LAN wiring. PoE eliminates the need for a local power supply or any dedicated
power wiring. A PoE Injector (PWE-4803RU, sold separately) simply connects
inline with the LAN cable, allowing for installation at any convenient location.
Crestron PoE switches (CEN-SW-POE-5, CEN-SWPOE-16 or CEN-SWPOE-24, all
sold separately) may also be used to provide a total networking solution with built-in
PoE.
Simple, Versatile Mounting
The TPMC-4SM installs easily on virtually any mounting surface. As standard, it
mounts directly to a single-gang electrical box (horizontally oriented) or European
electrical box, requiring just 1/2 inch (13 mm) mounting depth while protruding less
than 3/4 inch (19 mm) from the wall surface. It can also be adapted for mounting to a
vertically oriented 1-gang or 2-gang electrical box or a 2-gang UK electrical box,
using the optional WMKU-4SM Universal Mounting Kit1, which can also be used
without an electrical box for a low-profile surface mount solution. 2
For impenetrable surfaces, such as decorative glass, granite, marble, plaster, smooth
stone and masonry, Crestron offers the MSMK-4SM Multi-Surface Mount Kit1,
which provides a very versatile mounting solution complete with a low profile rear
shell enclosure, adhesive mounting plate, optional angle bracket and wire raceway.
The TTK-4SM Table Top Kit1converts the TPMC-4SM into a stylish, compact
tabletop touch screen, perfect for free standing use or permanently mounted on a
tabletop or counter surface.
1. Item(s) sold separately.
2. WMKU-4SM mounting option requires a minimum surface cut out or electrical box opening of 1/7”
(~43 mm) high and 2.0” (~51 mm) wide.

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Applications
The following diagram shows a TPMC-4SM in a typical application.
TPMC-4SM in a Typical Application

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Specifications
Specifications for the TPMC-4SM are listed in the following table.
TPMC-4SM Specifications
SPECIFICATION DETAILS
Touch Screen Display
Display Type TFT active matrix color LCD
Size 4.3 inch (109 mm) diagonal
Aspect Ratio 16:9 WVGA
Resolution 800 x 480 pixels
Brightness 270 nits
Contrast 300:1
Color Depth 16-bit, 64k colors
Illumination Backlit LED
Viewing Angle ±80º horizontal, ±80º vertical
Touch Screen Resistive membrane
Proximity Sensor
1
Type Active infrared beam and receiver
Range 3-4 feet (0.9-1.2 meters)
Memory
SDRAM 256 MB
Flash 2 GB
Maximum Project Size 60 MB
Graphics Engine Supports Smart Graphics or “traditional”
GUI projects
Communications
Ethernet 10/100 Mbps, auto-switching,
auto-negotiating, auto-discovery, full/half
duplex, DHCP, IEEE 802.3af and 802.3at
compliant
Video
Streaming Formats H.264 (MPEG-4 part 10 AVC), MJPEG
Audio
Features Built-in microphone and speaker, Crestron
IP Intercom
Amplification Mono, 0.5 watts
Audio Feedback Formats MP3 using Smart Graphics,
WAV using “traditional” graphics
Power Requirements
Power over Ethernet IEEE 802.3af (802.3at Type 1) Class 3 PoE
powered device
Default IP ID
2
03
Environmental
Temperature 32º to 104º F (0º to 40º C)
Humidity 10% to 90% RH (non-condensing)
Heat Dissipation 14 Btu/h
(Continued on following page)

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TPMC-4SM Specifications (Continued)
SPECIFICATION DETAILS
Enclosure
Construction Plastic, black or white, smooth finish
Front Bezel Plastic, hard buttons installed with
pre-labeled button covers, custom
engraving sold separately, no-button covers
also included
Mounting Requires a horizontally oriented 1-gang
electrical box or plaster ring or a 1-gang
European (DIN 49073) electrical box;
choice of standard or security screws
provided; optional universal wall,
multi-surface and table top mounting kits
sold separately
Dimensions
Height 3.47 in (89 mm)
Width 6.20 in (158 mm)
Depth 1.21 in (31 mm)
Weight 9 oz (249 g)
Available Models
TPMC-4SM-B-S 4.3” Touch Screen with Room Scheduling,
Black Smooth
TPMC-4SM-W-S 4.3” Touch Screen with Room Scheduling,
White Smooth
Available Accessories
4SM-BTNO-[B, W]-S Engravable Button Covers, set of two
(specify color)
CEN-NVS200 Network Video Streamer
CEN-SW-POE-5 5-Port PoE Switch
CEN-SWPOE-16 16-Port Managed PoE Switch
CEN-SWPOE-24 24-Port Managed PoE Switch
GLS Series Green Light Occupancy Sensors
MSMK-4SM-[B W]-S Multi-Surface Mount Kit (specify color)
PWE-4803RU PoE Injector
SMK-4SM/730 Swivel Mount Kit for TTK-4SM &
TSW-730-TTK
TTK-4SM-[B, W]-S Table Top Kit (specify color)
WMKU-4SM-[B,W]-S Universal Wall Mount Kit (specify color)
VMK-WIN TouchPoint
®
Virtual Mouse & Keyboard
Software for Windows®
1. Wakes the touch screen and backlight.
2. Refer to “Identity Code” on page 11 for details.

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Physical Description
This section provides information on the connections, controls and indicators
available on the TPMC-4SM.
TPMC-4SM Physical View

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TPMC-4SM Overall Dimensions (Front, Bottom and Rear Views)
2.00 in
(51 mm)
3.25 in
(83 mm)
1.70 in
(44 mm)
2.36 in
(60 mm)
4
3
1
6.20 in
(158 mm)
3.47 in
(89 mm)
1
0.46 in
(12 mm)
0.75 in
(19 mm)
2
1.21 in
(31 mm)

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Connectors, Controls & Indicators
# CONNECTORS,
CONTROLS &
INDICATORS
DESCRIPTION
1 Hard Keys with
Feedback/
Backlight
(10) Optional programmable push buttons,
translucent backlit with (1) red and (1) green
LED per hard key, with each button column
programmable for color and each color
programmable for backlighting
2 Reset (1) Recessed push button behind pinhole for
hardware reset (press and hold for four
seconds)
3 LAN PoE*
Green
LED
Yellow
LED
Pin 1
Pin 8
(1) 8-wire RJ-45 with two LED indicators;
10BASE-T/100BASE-TX Ethernet port,
Power over Ethernet compliant;
Green and yellow LEDs indicate Ethernet
port status
PIN
SIGNAL
PIN
SIGNAL
1
TX +
5
N/C
2
TX -
6
RX -
3
RX +
7
N/C
4
N/C
8
N/C
4 Occupancy Sensor
Input
(4) Captive screw terminals comprising (2)
voltage sensing inputs (referenced to
ground) with 24 Vdc power output;
Input voltage range: 0-30 Vdc;
Sensing threshold: ≥ 4.5 Vdc active,
≤ 1 Vdc inactive;
Maximum dc load: 4 watts @ 24 Vdc,
provides operating power for up to (4)
Crestron GLS Series occupancy sensors
* The pin out table indicates signal connections. dc power applied by Ethernet power sourcing
equipment (PSE) can connect to either signal pins or N/C pins.

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Setup
Network Wiring
When wiring the Ethernet network, consider the following:
•Use Crestron Certified Wire.
•Use Crestron power supplies for Crestron equipment.
•Provide sufficient power to the system.
CAUTION: Insufficient power can lead to unpredictable results or damage
to the equipment. Please use the Crestron Power Calculator to help calculate
how much power is needed for the system (www.crestron.com/calculators).
Unlike other Crestron network devices, the TPMC-4SM does not use Cresnetfor
communications between the device and the control system. The TPMC-4SM
requires the use of a high-speed Ethernet connection for control system
communications.
For general information on connecting Ethernet devices in a Crestron system, refer to
the latest version of the Crestron e-ControlReference Guide (Doc. 6052).
Identity Code
NOTE: The latest software can be downloaded from the Crestron Web site
(www.crestron.com/software).
The IP ID is set within the TPMC-4SM’s IP table using Crestron Toolbox™. For
information on setting an IP table, refer to the Crestron Toolbox help file. The IP IDs
of multiple TPMC-4SM devices in the same system must be unique.
When setting the IP ID, consider the following:
•The IP ID of each unit must match an IP ID specified in the Crestron
Studio™ or SIMPL Windows program.
•Each device using IP to communicate with a control system must have a
unique IP ID.
NOTE: In RoomView®OOTBF mode, the TPMC-4SM’s IP ID is
automatically set to 02.

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Configuring the Touch Screen
NOTE: The only connection required to configure the touch screen is power. Refer
to “Hardware Hookup” on page 26 for details.
NOTE: The TPMC-4SM can take up to 45 seconds to boot to a display after initial
power up.
The setup screens allow basic configuration procedures prior to regular operation of
the touch screen. To enter the setup screens, touch the screen while applying power
to the unit. The setup screens can also be entered by pressing the top four push
buttons on the left side of the touch screen twice in sequence (1, 2, 3, 4, 1, 2, 3, 4).
Refer to the following illustration for push button numbering.
Push Button Layout and Join Number Assignment
The “Panel Setup Options” menu opens. The functions provided by each button are
detailed in subsequent paragraphs.
“Panel Setup Options” Menu

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Ethernet Setup
Touch Ethernet Setup to display information about the Link Status, Control
Connection, MAC and IP addresses and to access the Control System Settings and
IP Address Settings buttons and their respective submenus. Touch Back to return to
the “Panel Setup Options” menu.
“Ethernet Setup” Menu
Touch Control System Settings to access the “Edit Control System Settings” screen
where Auto Discovery can be enabled or disabled, IP Address / Hostname, Port and
CIP ID can be entered.
“Edit Control System Settings” Screen
Touch the IP Address / Hostname, Port or CIP ID fields to make an entry. Each
opens an on-screen keyboard appropriate for the field. For example, touching the IP
Address / Hostname field opens the keyboard illustrated on the following page.

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On-Screen Keyboard for IP Address / Hostname
Touch OK to add the entry or CANCEL to cancel it. When the display returns to the
“Edit Control System Settings” screen, touch Save to keep the new setting or Cancel
to cancel it.
On the TPMC-4SM, DHCP is enabled by default. To switch to a static IP address,
touch IP Address Settings on the “Ethernet Setup” menu, to access the “Edit IP
Address Settings” screen.
“Edit IP Address Settings” Screen
Touch the Enabled/Disabled button to toggle between DHCP enabled and disabled.
Then touch the field for the Static IP Address, Static Subnet Mask or Static Default
gateway desired. The on-screen keyboard opens. After entering the addresses, touch
OK to add the entries or CANCEL to cancel them.
On the “Edit IP Address Settings” screen, touch Edit DNS Servers to enter the
screen for editing these addresses.
Touch Save to keep the new setting or Cancel to cancel it.

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“Edit IP Address Settings” Screen (for DNS and WINS Servers)
Audio Setup
On the “Panel Setup Options” menu, touch Audio Setup to display the “Audio
Settings” screen. This screen provides controls for Master Volume, KeyClick
Volume, Wave Volume, Mute controls for all three and a Play Test Wave button.
Touch Back to return to the “Panel Setup Options” menu.
“Audio Settings” Screen

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Standby Setup
On the “Panel Setup Options” menu, touch Standby Setup to display the “Standby
Timeouts” screen. This screen provides controls to adjust Standby Timeout from 0 to
120 minutes. Touch Back to return to the “Panel Setup Options” menu.
“Standby Timeouts” Screen
Display Settings
On the “Panel Setup Options” menu, touch Display Settings to enter the “Display
Settings” menu. This menu provides controls to adjust Green LED Brightness, LCD
Brightness and Red LED Brightness in addition to providing buttons to enter the Left
LED Color Settings, LCD Wake Options and Right LED Color Settings screens.
Touch Back to return to the “Panel Setup Options” menu.
“Display Settings” Menu
Touch Left LED Color Settings to enter the “Display Settings” screen for Left Bank
LED Color. Options are Green, Red and Off. Touch Back to return to the main
“Display Settings” menu.