Crestron Isys TPMC-4SM How to use

Crestron TPMC-4SM
Isys i/O®4.3” Wall Mount
Touchpanel Media Center
Operations & Installation Guide

This document was prepared and written by the Technical Documentation department at:
Crestron Electronics, Inc.
15 Volvo Drive
Rockleigh, NJ 07647
1-888-CRESTRON
Regulatory Compliance
Federal Communications Commission (FCC) Compliance Statement
Operation is subject to the following two conditions:
Industry Canada (IC) Compliance Statement
This device complies with part 15 of the FCC rules. Operation is subject to the following conditions:
(1) this device may not cause harmful interference and (2) this device must accept any interference received,
including interference that may cause undesired operation.
CAUTION: Changes or modifications not expressly approved by the manufacturer responsible for compliance
could void the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy
and if not installed and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
1. This device may not cause interferecne, and
2. This device must accept any interference, including interference that may cause undesired operation of the
device.
Reorient or relocate the receiving antenna
Increase separation between the equipment and the receiver
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
Consult the dealer or an experienced radio/TV technician for help
As of the date of manufacture, the TMC-4SM has been tested and found to comply with specifications for CE
marking and standards per EMC and Radiocommunications Compliance Labelling.
All brand names, product names and trademarks are the property of their respective owners.
©2009 Crestron Electronics, Inc.

Crestron TPMC-4SM Isys i/O®Wall Mount Touchpanel Media Center
Contents
Isys i/O®4.3” Wall Mount Touchpanel Media Center: TPMC-4SM 1
Introduction ...............................................................................................................................1
Features and Functions................................................................................................1
Applications.................................................................................................................4
Specifications ..............................................................................................................5
Physical Description....................................................................................................7
Setup ........................................................................................................................................10
Network Wiring.........................................................................................................10
Identity Code .............................................................................................................10
Configuring the Touchpanel......................................................................................11
Changing the Button Inserts ......................................................................................20
Installation.................................................................................................................21
Hardware Hookup ..................................................................................................... 25
Recommended Cleaning............................................................................................25
Programming Software............................................................................................................26
Earliest Version Software Requirements for the PC .................................................26
Programming with Crestron SystemBuilder.............................................................. 26
Programming with SIMPL Windows ........................................................................26
Programming with VisionTools Pro-e....................................................................... 28
Out of the Box Programming ....................................................................................31
Example Program ......................................................................................................31
Uploading and Upgrading........................................................................................................ 32
Establishing Communication.....................................................................................32
Programs, Projects and Firmware.............................................................................. 33
Program Checks ........................................................................................................ 33
Problem Solving ......................................................................................................................34
Troubleshooting......................................................................................................... 34
Reference Documents................................................................................................ 34
Further Inquiries ........................................................................................................ 35
Future Updates .......................................................................................................... 35
Software License Agreement................................................................................................... 36
Return and Warranty Policies ..................................................................................................38
Merchandise Returns / Repair Service ...................................................................... 38
CRESTRON Limited Warranty.................................................................................38
Operations & Installation Guide – DOC. 6845A Contents •i

Crestron TPMC-4SM Isys i/O®Wall Mount Touchpanel Media Center
Isys i/O®4.3” Wall Mount
Touchpanel Media Center:
TPMC-4SM
Introduction
With its clean, contoured appearance, the Isys i/O®TPMC-4SM Wall Mount
Touchpanel Media Center makes an elegant statement in any environment. Perfectly
at home in the most modern office building, hotel or residence, its high tech good
looks underline its power for simplifying everyday tasks and functions throughout
any facility, all in a very affordable device that is versatile and easy to install.
An incredibly thin profile and small footprint allow the TPMC-4SM to be installed in
places other touchpanels just cannot go, providing the choice of mounting to a
standard electrical box or to virtually any flat surface, even glass, granite or marble.
A table top enclosure is also available, affording a very stylish, space saving solution
for placement on a desktop or bedside table. Complete connectivity is provided
through a single high-speed Ethernet connection, containing all control, video,
intercom and power signals within a single wire.
The TPMC-4SM packs the latest Crestron®digital touchpanel technology, delivering
amazing new graphics capabilities, plus streaming video and 2-way IP intercom.
Other new features include dual-color backlit buttons, built-in proximity sensor, PoE
(Power over Ethernet) network power, occupancy sensor inputs and out-of-the-box
room scheduling capability for use with Crestron RoomView®Server Edition room
management software.
Features and Functions
• Modern, contoured appearance
• Thin profile and small footprint
• Affordable and easy to install
• 4.3” widescreen color touchscreen
• 16-bit Isys i/O®graphics
• 800 x 480 resolution
• DNav dynamic menu objects
(Continued on following page)
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Isys i/O®Wall Mount Touchpanel Media Center Crestron TPMC-4SM
Features and Functions (Continued)
• Streaming video
• Crestron®IP intercom
• WAV file audio feedback
• Built-in microphone and speaker
• Built-in proximity sensor
• 10 optional “hard key” pushbuttons
• Dual color button backlighting and feedback
• Engravable button text
• RoomView®Room Scheduling mode
• Room occupancy sensor option
• Single wire Ethernet connectivity
• PoE network powered
• Available in gloss black or white
• Fits in a horizontal 1-gang or Euro electrical box
• Available tabletop and multi-surface mount kits
Widescreen Touchpanel
Fully custom touchpanel versatility is afforded through a brilliant 4.3” widescreen
format touchscreen, displaying stunning 16-bit color graphics and video. Dynamic
graphics and text capability enable the display of all kinds of useful data and alluring
eye candy, from AV controls and icons to room temperature and lighting levels, to
photos and video, to digital media playlists complete with metadata and cover art.
Crestron exclusive DNav technology enables system programmers to produce
amazing graphics faster and easier using advanced dynamic control menus and 3D
effects. Full-motion animations, multimode objects, PNG translucency, transition
effects and streaming video enhance the palette for creating GUIs that are both eye
catching and easy to use.
Dual Color Backlit Buttons
The TPMC-4SM comes standard with 10 programmable “hard key” pushbuttons for
quick access to commonly used functions. Discrete red and green LEDs behind each
translucent button afford enhanced multi-state feedback capability for clear status
indication of each button function. The LEDs may also be set to provide dimmable
backlighting of the buttons, with independent control over the left and right columns,
for a custom appearance and enhanced visibility.
Customized labeling of the covers surrounding the pushbuttons can be attained
simply using Crestron Engraver software. For a clean appearance, either column of
buttons may be removed and covered using the no-button covers provided.
Room Scheduling Mode
The TPMC-4SM works directly with our RoomView®Server Edition room
management software to provide a powerful enterprise-wide room scheduling
solution. Installed outside the entrance to every meeting room, the TPMC-4SM
provides an immediate view of each room’s availability, with the ability to look up
the calendar for any room on the network and even book the room right on the spot.
The dual color buttons give a clear indication of a room’s status at a glance, lighting
green when the room is available and red when it is in use. The touchpanel’s
contoured shape assures that even when mounted in a narrow hallway, the buttons
remain clearly visible at a distance to either side.
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Crestron TPMC-4SM Isys i/O®Wall Mount Touchpanel Media Center
For more information, refer to the latest version of the Crestron RoomView Server
Edition Installation Guide (Doc.6543), which is available from the Crestron website
at www.crestron.com/manuals.
Occupancy Sensing
Crestron GLS-series room occupancy sensors can be connected directly to the
TPMC-4SM to allow automation of the room’s lighting, climate control and other
devices. In Room Scheduling mode, the sensors allow RoomView to detect when no
one has shown up for a scheduled meeting, so even if the meeting is not cancelled or
rescheduled by its host, the calendar can be updated automatically to make the room
available to other users.
Proximity Sensor
The TPMC-4SM senses as you approach it, waking its display automatically without
having to touch the screen so it is always ready for use.
Streaming Video
An onboard streaming video player makes it possible to monitor a security camera or
preview a DVD or television channel, right on the touchscreen display. Native
support for the motion JPEG streaming format allows the TPMC-4SM to display live
video from a variety of Web cameras and servers including the Crestron
CEN-NVS100 Network Video Streamer (sold separately).
IP Intercom
Built-in IP intercom capability facilitates direct panel to panel intercom and
monitoring right over the LAN without requiring any additional AV wiring. The
TPMC-4SM features an integrated microphone and speaker for clear speech
communication.
Audio Feedback
Customized WAV files can be loaded on the TPMC-4SM to add dimension to its
touchscreen graphics using personalized sounds, button feedback and voice prompts.
Single Wire Connectivity
A simple Ethernet LAN connection is all that is required to wire the TPMC-4SM,
enabling seamless communication with Crestron control systems, computers, video
servers and other touchpanels.
Power over Ethernet
The TPMC-4SM gets its power right through the LAN wiring using 802.3af PoE
(Power over Ethernet) technology. PoE eliminates the need for a local power supply
or any dedicated power wiring. A PoE Injector (PWE-4803RU, sold separately)
simply connects inline with the LAN cable, allowing for installation at any
convenient location. For applications with multiple TPMC-4SMs or other PoE-
powered devices, a Crestron 5-port PoE switch (CEN-SW-POE-5, sold separately)
may be used, allowing up to four devices to be powered from a single location.
Simple, Versatile Mounting
The TPMC-4SM installs easily on virtually any mounting surface. As standard, it
mounts directly to a single-gang electrical box (horizontally oriented) or European
electrical box, requiring just 1/2 inch mounting depth while protruding less than 3/4
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Isys i/O®Wall Mount Touchpanel Media Center Crestron TPMC-4SM
inch from the wall surface. For impenetrable surfaces, such as decorative glass,
granite, marble, plaster, smooth stone and masonry, Crestron offers the MSMK-4SM
Multi-Surface Mount Kit (sold separately), providing a very versatile mounting
solution complete with a low-profile rear shell enclosure, adhesive mounting plate,
optional angle bracket and wire raceway. The TTK-4SM Table Top Kit (sold
separately) converts the TPMC-4SM into a stylish, compact tabletop touchpanel,
perfect for free standing use or permanently-mounted on a tabletop or counter
surface.
Applications
The following diagram shows a TPMC-4SM in a typical application.
TPMC-4SM in a Typical Application
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Crestron TPMC-4SM Isys i/O®Wall Mount Touchpanel Media Center
Specifications
Specifications for the TPMC-4SM are listed in the following table.
TPMC-4SM Specifications
SPECIFICATION DETAILS
Touchscreen Display
Display Type TFT active matrix color LCD
Size 4.3 inch (109 mm) diagonal
Aspect Ratio 16:9 WVGA
Resolution 800 x 480 pixels
Brightness 270 nits
Contrast 300:1
Color Depth 16-bit, 64k colors
Illumination Backlit LED
Viewing Angle ±80º horizontal, ±80º vertical
Touchscreen Resistive membrane
Proximity Sensor
Type Active infrared beam and receiver
Range 3-4 feet (0.9-1.2 meters)
Memory
SDRAM 256 MB
Flash 2 GB
Maximum Project Size 80 MB
Graphic Engine Isys i/O engine, 16-bit non-palette graphics;
65,536 colors; multi-mode objects; DNav
dynamic menu objects’ dynamic graphics;
PNG translucency; full-motion (60 fps)
animation; transition effects
Embedded Software
Applications1
Crestron MJPEG Viewer, Crestron IP
Intercom
Ethernet 10BASE-T/100BASE-TX, auto-switching,
auto-negotiating, auto-discover, full/half
duplex, TCP/IP, UDP,IP, CIP, DHCP, IEE
802.3U & 802.3af compliant
Video
Streaming Formats MPEG via Crestron MJPEG Viewer1
Audio
Hardware Features Built-in microphone and speaker
Amplification Mono, 0.5 Watts
Audio Feedback (WAV) 8 & 16-bit PCM, 8 – 44.1 kHz sampling
rates, mono & stereo
Power Requirements
Power over Ethernet IEEE 802.3af Class 3 PoE powered device
Default IP ID203
Minimum 2-Series Control
System Update File3, 4
Version 4.001.1012 or later
(Continued on following page)
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Isys i/O®Wall Mount Touchpanel Media Center Crestron TPMC-4SM
TPMC-4SM Specifications (Continued)
SPECIFICATION DETAILS
Environmental
Temperature 32º to 104º F (0º to 40º C)
Humidity 10% to 90% RH (non-condensing)
Heat Dissipation 14 BTU/Hr
Enclosure
Construction Plastic
Front Bezel Plastic, includes button and no-button
covers, button covers include default
engraving, custom engraving sold
separately
Mounting Requires a horizontally oriented 1-gang
electrical box or plaster ring or a 1-gang
European (DIN 49073) electrical box;
choice of standard or security screws
provided; optional multi-surface and table
top mounting kits sold separately
Dimensions
Height 3.47 in (89 mm)
Width 6.20 in (158 mm)
Depth 1.21 in (31 mm)
Weight 9 oz (249 g)
Available Models
TPMC-4SM-B-S Isys i/O®4.3” Wall Mount Touchpanel
Media Center, Gloss Black
TPMC-4SM-W-S Isys i/O®4.3” Wall Mount Touchpanel
Media Center, Gloss White
Available Accessories
CEN-NVS100 Network Video Server
CEN-SW-POE-5 5-Port PoE Switch
GLS Series Green Light Occupancy Sensors
MSMK-4SM-[B W]-S Multi-Surface Mount Kit (specify color)
PWE-4803RU PoE Injector
SMK-4SM Swivel Mount Kit for TTK-4SM
4SM-BTNO-[B, W]-S Engravable Button Covers, Set of two
(specify color)
TTK-4SM-[B, W]-S Table Top Kit (specify color)
1. Contact Crestron for a current list of embedded applications. To ensure reliable performance, new
device drivers and applications are available only from Crestron through firmware updates.
2. Refer to “Identity Code” on page 10 for details.
3. The latest software versions can be obtained from the Crestron website. Refer to the NOTE following
these footnotes.
4. Crestron 2-Series control systems include the AV2 and PRO2. Consult the latest Crestron Product
Catalog for a complete list of 2-Series control systems.
NOTE: Crestron software and any files on the website are for authorized Crestron
dealers and Crestron Authorized Independent Programmers (CAIP) only. New users
may be required to register to obtain access to certain areas of the site (including the
FTP site).
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Crestron TPMC-4SM Isys i/O®Wall Mount Touchpanel Media Center
Physical Description
This section provides information on the connections, controls and indicators
available on your TPMC-4SM.
TPMC-4SM Physical View
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Isys i/O®Wall Mount Touchpanel Media Center Crestron TPMC-4SM
TPMC-4SM Overall Dimensions (Front, Bottom and Rear Views)
2.00 in
(51 mm)
3.25 in
(83 mm)
1.70 in
(44 mm)
2.36 in
(60 mm)
4
3
1
6.20 in
(158 mm)
3.47 in
(89 mm)
1
0.46 in
(12 mm)
0.75 in
(19 mm)
2
1.21 in
(31 mm)
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Crestron TPMC-4SM Isys i/O®Wall Mount Touchpanel Media Center
Connectors, Controls & Indicators
# CONNECTORS,
CONTROLS &
INDICATORS
DESCRIPTION
1 HARD KEYS1with
FEEDBACK/
BACKLIGHT
(10) Optional programmable pushbuttons,
translucent backlit with (1) red and (1) green
LED per hard key.
2 RESET (1) Recessed pushbutton behind pinhole for
hardware reset
3 LAN PoE2, 3
GREEN
LED
YELLOW
LED
PIN 1
PIN 8
(1) 8-wire RJ-45 with two LED indicators;
10BASE-T/100BASE-TX Ethernet port,
802.3af Power over Ethernet compliant;
Green LED indicates link status;
Yellow LED indicates Ethernet activity
PIN SIGNAL PIN SIGNAL
1 TX + 5 N/C
2 TX - 6 RX -
3 RX + 7 N/C
4 N/C 8 N/C
4 OCCUPANCY
SENSOR INPUT
(4) Captive screw terminals comprising (2)
voltage sensing inputs (referenced to
ground) with 24 Volt DC power output;
Input voltage range: 0-30 Volts DC;
Sensing threshold: ≥4.5 Volts DC active,
≤1 Volt DC inactive;
Maximum DC load: 4 Watts @ 24 Volts DC,
provides operating power for up to (4)
Crestron GLS Series occupancy sensors
1. Refer to “Pushbutton Programming” on page 31 for details.
2. To determine which is pin 1 on the cable, hold the cable so the end of the eight pin modular plug is
facing away from you, with the clip down and copper side up. Pin 1 is on the far left.
3. The pin out table indicates signal connections. DC power applied by Ethernet power sourcing
equipment (PSE) can connect to either signal pins or N/C pins.
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Isys i/O®Wall Mount Touchpanel Media Center Crestron TPMC-4SM
Setup
Network Wiring
When wiring the Ethernet network, consider the following:
• Use Crestron Certified Wire.
• Use Crestron power supplies for Crestron equipment.
• Provide sufficient power to the system.
CAUTION: Insufficient power can lead to unpredictable results or damage
to the equipment. Please use the Crestron Power Calculator to help calculate
how much power is needed for the system (www.crestron.com/calculators).
Unlike other Crestron network devices, the TPMC-4SM does not use Cresnetfor
communications between the device and the control system. The TPMC-4SM
requires the use of a high-speed Ethernet connection for control system
communications.
For information on connecting Ethernet devices in a Crestron system, refer to the
latest version of the Crestron e-ControlReference Guide (Doc. 6052).
Identity Code
The IP ID is set within the TPMC-4SM’s table using Crestron Toolbox™. For
information on setting an IP table, refer to the Crestron Toolbox help file. The IP IDs
of multiple TPMC-4SM devices in the same system must be unique.
When setting the IP ID, consider the following:
• The IP ID of each unit must match an IP ID specified in the SIMPL™
Windows program.
• Each device using IP to communicate with a control system must have a
unique IP ID.
NOTE: In RoomView OOTBF mode, the TPMC-4SM will be
automatically set to IP ID 02.
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Crestron TPMC-4SM Isys i/O®Wall Mount Touchpanel Media Center
Configuring the Touchpanel
NOTE: The only connection required to configure the touchpanel is power. Refer to
“Hardware Hookup” on page 25 for details.
The setup screens allow basic configuration procedures prior to regular operation of
the touchpanel. To enter the setup screens, touch the panel while applying power to
the unit. The setup screens can also be entered by pressing the top four pushbuttons
on the left side of the panel twice in sequence, i.e. 1, 2, 3, 4, 1, 2, 3, 4. (Refer to
“Pushbutton Programming” on page 31 for a diagram showing pushbutton
numbering.)
The “Panel Setup Options” screen will appear. The functions provided by each
button are detailed in subsequent paragraphs.
“Panel Setup Options” Screen
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Isys i/O®Wall Mount Touchpanel Media Center Crestron TPMC-4SM
Ethernet Setup
Touch Ethernet Setup to display information about your Link Status, Control
Connection, MAC and IP addresses and to access the Control System Settings and
IP Address Settings buttons and their respective submenus. Touch Back to return to
the “Panel Setup Options” screen.
“Ethernet Setup” Screen
Touch Control System Settings to access the “Edit Control System Settings” screen
where Auto Discovery can be enabled or disabled, IP Address / Hostname, Port and
CIP ID can be entered.
“Edit Control System Settings” Screen
Touch the IP Address / Hostname, Port or CIP ID fields to make an entry. Each will
open an on-screen keyboard appropriate for the field. For example, touching the IP
Address / Hostname field will open the keyboard illustrated on the following page.
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Crestron TPMC-4SM Isys i/O®Wall Mount Touchpanel Media Center
On-Screen Keyboard for IP Address / Hostname
Touch OK to add the entry or CANCEL to cancel it. When you are returned to the
“Edit Control System Settings” screen, touch Save to keep the new setting or Cancel
to cancel it.
On the TPMC-4SM, DHCP is enabled by default. To switch to a static IP address,
touch IP Address Settings on the “Ethernet Setup” screen, to access the “Edit IP
Address Settings” screen.
“Edit IP Address Settings” Screen
Touch the Enabled/Disabled button to toggle between DHCP enabled and disabled.
Then touch the field for the Static IP Address, Static Subnet Mask or Static Default
gateway you wish to enter. The on-screen keyboard will appear. After entering the
addresses, touch OK to add the entries or CANCEL to cancel them.
On the “Edit IP Address Settings” screen, touch Edit DNS Servers to enter the
screen for editing these addresses.
Touch Save to keep the new setting or Cancel to cancel it.
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Isys i/O®Wall Mount Touchpanel Media Center Crestron TPMC-4SM
“Edit IP Address Settings” Screen (for DNS and WINS Servers)
Audio Setup
On the “Panel Setup Options” screen, touch Audio Setup to display the “Audio
Setting” screen. This screen provides controls for Master Volume, KeyClick Volume,
Wave Volume, Mute controls for all three and a Play Test Wave button. Touch Back
to return to the “Panel Setup Options” screen.
“Audio Settings” Screen
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Crestron TPMC-4SM Isys i/O®Wall Mount Touchpanel Media Center
Standby Setup
On the “Panel Setup Options” screen, touch Standby Setup to display the “Standby
Timeouts” screen. This screen provides controls to adjust Standby Timeout from 0 to
120 seconds. Touch Back to return to the “Panel Setup Options” screen.
“Standby Timeouts” Screen
Display Settings
On the “Panel Setup Options” screen, touch Display Settings to enter the “Display
Settings” screen. This screen provides controls to adjust Green LED Brightness,
LCD Brightness and Red LED Brightness in addition to providing buttons to enter
the Left LED Color Settings, LCD Wake Options and Right LED Color Settings
submenus. Touch Back to return to the “Panel Setup Options” screen.
“Display Settings” Screen
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Isys i/O®Wall Mount Touchpanel Media Center Crestron TPMC-4SM
Touch Left LED Color Settings to enter the “Display Settings” screen for Left Bank
LED Color. Options are Green, Red and Off. Touch Back to return to the main
“Display Settings” screen.
“Display Settings” Screen (for Left Bank LED Color)
NOTE: The Right LED Color Settings button takes you to a similar screen, where
the Right Bank LED Color can be selected.
On the main “Display Settings” screen, touch LCD Wake Options to display the
“LCD Wake Options” screen. This screen provides controls for turning the Hard Key
Wakes LCD and Proximity Sensor Wakes LCD functions ON or OFF. Touch Back
to return to the main “Display Settings” screen.
“LCD Wake Options” Screen
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