Crestron TSW-770R Series User manual

The Crestron® TSW-770R and TSW-1070R are wall mount touch screens
designed specifically to run the Crestron Home™ OS application. The
touch screens support H.265/H.264 streaming video, a Rava® SIP
intercom, Wi-Fi® network connectivity, and PoE+ (Power over Ethernet
Plus) network power.
NOTE:The TSW-770Rand TSW-1070R are functionally similar. For
simplicity within this guide, the term "touch screen"is used except
where otherwise noted.
In the Box
1 TSW-770Ror TSW-1070R*, Wall Mount Touch Screens
Additional Items
1 Bracket, Mounting (2055453)
4 Screw, 6-32 x 3/4 in., Undercut Head, Phillips (2033247)
4 Screw, M3 x 16 mm, Flat Head,Phillips (2013788)
2 Screw, M3.5 x 25 mm, Flat Head,Phillips (2023756)
4 Anchor, #6-8, Self-Drilling (2035879)
4 Screw, 6-AB x 1 in., Flat Head, Phillips (2056874)
1 Bracket, Security (2055451)
2 Screw, M2 x 4 mm, Security (2055454)
1 Key, Security BracketRelease (2055452)
*Refer to the TSW-770R-B and TSW-1070R-B product pages at www.crestron.com for a
complete list of color variations.
Install the Mounting Bracket
The TSW-770Rand TSW-1070R install over a standard 2-gang or
3-gang U.S. electrical box, a 2-gang European electrical box, or a 2-gang
U.K. electrical box. The touch screen also installs into drywall.
NOTES:
lAdditional mounting options are possible using the following
mounting accessories. For more information, refer to the product
pages at www.crestron.com.
oTSW-UMB-70 universal mounting bracket
oTSW-UMB-70-PMK preconstruction mounting kit
oTSW-UMB-70-BBI wall mount back box
oTSW-770/1070-MSMK series multisurface mounting kits
oTSW-770/1070-MUMK mullion mounting kit
oTSW-770/1070-RMB series retrofit mounting brackets
oTSW-770/1070-RMK series rack mount kits
lInstalling the mounting bracket to an electrical box is required only
if one of the mounting solutions above is not used. Refer to the
documentation for your chosen mounting solution at
www.crestron.com/manuals.
Electrical Box Mounting
To mount the touch screen into an electrical box, use the appropriate
screws (four 6-32x 3/4in. screws, four M3x16mm screws, or two
M3.5x25 mm screws) to attach the mounting bracket to the electrical
box as shown in the following illustrations:
NOTE:For U.S. installations, use a #2 Phillips screwdriver. For
European or U.K. installations, use a #1 Phillips screwdriver.
TSW-770Rand TSW-1070R QuickStart
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lFor U.S. installations, use the four 6-32x 3/4in. screws.
lFor European installations, use the four M3x16mm screws.
lFor U.K. installations(not pictured), use the two M3.5x25 mm
screws to attach the mounting bracket to the electrical box. Insert
the screws through the center openings in the left and right sides of
the mounting bracket.
Drywall Mounting
Mounting hardware is provided with the touch screen for drywall
installations without an electrical box. Using this hardware will ensure
that the bracket is completely flush with the touch screen to provide
maximum magnetic force.
To install the mounting bracket into drywall:
1. Using the inside of the mounting bracket as a template, cut a
2–1/8 x 3-5/8 in. (54 x 92 mm)hole into the drywall. Ensure the
template is level prior to cutting the hole.
2. Align the mounting bracket with the cutout and ensure it is level.
3. Use one of the anchors to make a center mark in the drywall through
the four 2-gang openings in the template. Refer to the image below
for the required mounting holes.
4. Screw the four anchors into the drywall using the center marks as a
reference.
5. Attach the mounting bracket to the anchors using the four 6-ABx
1in. screws as shown in the image below.
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Install the Security Bracket
(Optional)
The included security bracket may be attached to the touch screen to
prevent unauthorized removal after installation. The security bracket
snaps into place behind the mounting bracket so that the touch screen
cannot be removed without using the included release key.
Use the two M2 x 4 mm screws to attach the security bracket to the
touch screen rear housing as shown in the following illustration.
To remove the touch screen after installation, use the included release
key to push down on the security bracket release tabs as shown in the
following illustration while gently pulling the touch screen away from the
mounting bracket.
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Connect the Touch Screen
Route all necessary cables through the rear of the mounting bracket,
and then make connections to the side of the touch screen rear housing.
Observe the following when connecting the touch screen:
lPower and data connection is provided to the touch screen by a single
Ethernet cable. A Crestron PoE (Power over Ethernet) power supply,
such as the PWE-4803RU, or a PoE-capable network switch is
recommended (neither included).
lApply power after all connections have been made.
Mount the Touch Screen
After all connections have been made, push the touch screen gently into
the mounting bracket so that its rear housing is secured within the
center opening of the mounting bracket.
If the touch screen is not level after installation, pull it out of the
mounting bracket and loosen the screws holding the bracket into place.
This procedure allows the mounting bracket to be rotated slightly.
Once the mounting bracket has been repositioned, retighten the screws,
reinstall the touch screen into the bracket, and ensure that the touch
screen is now level.
NOTE:To clean or disinfect a touch screen display, use a soft, clean,
damp (not wet) cloth with any commercially available non-ammonia
glass cleaner or disinfectant cleaner. Bezels do not provide a complete
watertight seal, so apply cleaning solution to the cloth rather than the
surface of the touch screen. Wipe the touch screen clean and avoid
ingress of moisture beneath the bezels.
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Configure the Touch Screen
When power is applied for the first time, the touch screen boots to the
Crestron Home application setup screen. The touch screen may take up
to two minutes to boot.
Device settings for the touch screen may be configured using the built-in
setup screens or the web configuration interface. For more information
on configuring the touch screen, refer to the TSW-570, TSW-770, and
TSW-1070 Product Manual.
Access the Device Setup Screens
To access the built-in setup screens, place five fingers on the display and
hold for 15 seconds. The main Setup screen is displayed (TSW-1070
shown).
Use the setup screens to configure various settings for the touch screen,
including Ethernet setup, IP table setup, audio setup, display setup,
standby timeout,Wi-Fi network setup, and diagnostics.
NOTE:Time zone settings do not need to be configured on the touch
screen, as these settings will be pushed to the touch screen from the
control system running Crestron Home.
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Access the WebConfiguration Interface
The touch screen provides a web configuration interface that is used to
view and configure various touch screen settings. The interface can be
accessed using the touch screen IP address.
To access the web configuration interface using the touch screen IP
address:
1. Ensure that the touch screen is connected to the network.
2. Use the Device Discovery tool in Crestron Toolbox™ software to
discover the touch screen and its IP address on the network.
3. Enter the touch screen IPaddress into a web browser.
Create an AdminAccount
The first time the web configuration interface is accessed, a dialog box is
displayed asking the user to create an admin account. A similar message
is displayed when connecting to the device in Crestron Toolbox software
if an admin account has not already been created.
To create an admin account:
1. Enter a username and password for the admin account in the
appropriate text fields.
CAUTION:Do not lose the username and password for the admin
account, as the device must be reset to factory settings to regain
access.
2. Click OK. A dialog box is displayed stating that enabling
authentication will restart the web session.
3. Click Yes to confirm and restart. The username and password
created in step 1 must be entered to regain access to the web
configuration interface.
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Configure the Crestron Home App
The touch screen ships with the Crestron Home user control application
running out of the box. The application must be paired with an existing
Crestron Home system prior to use.
NOTE:A configured Crestron Home system is required for this
application. For more information, refer to the Crestron Home
OSProduct Manual.
To set up the Crestron Home user control application on the touch
screen:
1. From the Crestron Home application, tap Discover Home to discover
a Crestron Home system on the network, or tap Add Manually to
enter connection information for a Crestron Home system manually.
2. Complete any additional setup and configuration procedures as
described in the Crestron Home OSProduct Manual.
Visit the Product Pages
Scan the QR code to visit the product page.
TSW-770R
www.crestron.com/model/6511706
TSW-1070R
www.crestron.com/model/6511708
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Additional Information
Original Instructions
The U.S. English version of this document is the original instructions.
All other languages are a translation of the original instructions.
Regulatory Models:M201923002, M201923003
Crestron product development software is licensed to Crestron dealers and Crestron
Service Providers (CSPs) under a limited nonexclusive, nontransferable Software
Development Tools License Agreement. Crestron product operating system software is
licensed to Crestron dealers, CSPs, and end-users under a separate End-User License
Agreement. Both of these Agreements can be found on the Crestron website at
www.crestron.com/legal/software_license_agreement.
The product warranty can be found at www.crestron.com/warranty.
The specific patents that cover Crestron products are listed at
www.crestron.com/legal/patents.
Certain Crestron products contain open source software. For specific information, visit
www.crestron.com/opensource.
Crestron, the Crestron logo, Crestron Home, Crestron Toolbox, andRava are either
trademarks or registered trademarks of Crestron Electronics, Inc. in the United States
and/or other countries.Wi-Fi is either a trademark or registered trademark of Wi-Fi
Alliance in the United States and/or other countries. Other trademarks, registered
trademarks, and trade names may be used in this document to refer to either the
entities claiming the marks and names or their products. Crestron disclaims any
proprietary interest in the marks and names of others. Crestron is not responsible for
errors in typography or photography.
©2021 Crestron Electronics, Inc.
Doc ID 8897B
08/25/21
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