Crestron TSW-552 User manual

Crestron TSW-552/752/1052
5”/7”/10.1” Touch Screens
Configuration Guide

The specific patents that cover Crestron products are listed at patents.crestron.com.
Crestron, the Crestron logo, and Rava are either trademarks or registered trademarks of Crestron Electronics, Inc. in the United States and/or other
countries. Other trademarks, registered trademarks, and trade names may be used in this document to refer to either the entities claiming the marks and
names or their products. Crestron disclaims any proprietary interest in the marks and names of others. Crestron is not responsible for errors in
typography or photography.
This document was written by the Technical Publications department at Crestron.
©2014 Crestron Electronics, Inc.

Crestron TSW-552/752/10525”/7”/10.1” Touch Screens
Configuration Guide – DOC. 7578A Contents
•
i
Contents
5”/7”/10.1” Touch Screens: TSW-552/752/1052 1
Access the Setup Screens........................................................................................................... 1
Configure the Touch Screen ......................................................................................................3
Ethernet Setup ............................................................................................................. 3
IP Table Setup .............................................................................................................5
Audio Setup .................................................................................................................7
Display Setup .............................................................................................................. 7
Standby Timeout ......................................................................................................... 8
Diagnostics ..................................................................................................................9
About ......................................................................................................................... 13
Save & Exit ............................................................................................................... 14

Crestron TSW-552/752/10525”/7”/10.1” Touch Screens
Configuration Guide – DOC. 7578A 5”/7”/10.1” Touch Screens: TSW-552/752/1052
•
1
5”/7”/10.1” Touch Screens:
TSW-552/752/1052
Access the Setup Screens
The “TSW-x52 Setup” menu is the starting point for configuring the TSW-552,
TSW-752, and TSW-1052 touch screens from Crestron®.
NOTE: If no project has been loaded or if an invalid project has been loaded, the
screen displays a message saying “There is no display project to start…[Touch
screen to enter setup.]”.
The setup screens enable basic configuration procedures prior to regular operation of
the touch screen.
During regular operation of the touch screen, there are two ways to activate the setup
functions:
1. Place a button on the project main page and assign the reserved join number
(17242) that activates setup.
2. Press hard keys 1, 2, 3, and 4, to the right of the touch screen display, in
sequence twice (i.e., press 1, 2, 3, 4, 1, 2, 3, 4) within a five second period.
Button Numbering
4
3
2
1

5”/7”10.1” Touch Screens Crestron TSW-552/752/1052
2
•
5”/7”/10.1” Touch Screens: TSW-552/752/1052 Configuration Guide – DOC. 7578A
The “TSW-x52 Setup” menu is displayed.
NOTE: The touch screen model name is part of the setup menu name. For example,
on the TSW-752, the menu name is “TSW-752 Setup”.
“TSW-752 Setup” Menu
The “TSW-x52 Setup” menu is comprised of buttons for Ethernet Setup, IP Table
Setup, Audio Setup, Display Setup,Standby Timeout and Diagnostics. In
addition, there is a button to toggle system messages on or off, an About button that
provides information about the touch screen and a Save & Exit button. The
functions of each are detailed in the next section of this guide.

Crestron TSW-552/752/10525”/7”/10.1” Touch Screens
Configuration Guide – DOC. 7578A 5”/7”/10.1” Touch Screens: TSW-552/752/1052
•
3
Configure the Touch Screen
Ethernet Setup
On the “TSW-x52 Setup” menu, touch Ethernet Setup to display the “Ethernet
Setup” menu.
“Ethernet Setup” Menu
The “Ethernet Setup” menu displays the touch screen’s Mac and IP Address, Subnet
Mask, Def Router, Primary DNS, Secondary DNS, Hostname, and Domain. There are
controls for turning DHCP On or Off and, when DHCP is off, a Set Static IP
Address Settings button, which provides access to controls which allow editing of
these settings. This screen also contains a Link indicator to show the status of the
Ethernet connection.
DHCP is enabled by default. To change to a static IP address, touch Off under
DHCP Enabled, then touch Set Static IP Address Settings to display the “Ethernet
Setup – Static IPs” screen.
“Ethernet Setup – Static IPs” Screen

5”/7”10.1” Touch Screens Crestron TSW-552/752/1052
4
•
5”/7”/10.1” Touch Screens: TSW-552/752/1052 Configuration Guide – DOC. 7578A
To edit the Static IP Address, Static Subnet Mask, Static Default Router, Preferred
DNS, or Alternate Preferred DNS, touch the button directly under the label for the
entry to edit. The on-screen numeric keypad opens.
On-Screen Numeric Keypad
Use the keypad to make the new entry. Touch the “x” in the text field to clear any
previous entry. Touch to delete the last digit. Touch Save to save a new entry
or to return to the “Ethernet Setup – Static IPs” screen.
After new settings have been saved, touch Reboot Required to Apply IP Changes
on the “Ethernet Setup – Static IPs” screen to reboot the touch screen, so the new
settings can take effect.
If not making any changes, touch to return to the “Ethernet Setup” menu.
Touch again to return to the “TSW-x52 Setup” menu.

Crestron TSW-552/752/10525”/7”/10.1” Touch Screens
Configuration Guide – DOC. 7578A 5”/7”/10.1” Touch Screens: TSW-552/752/1052
•
5
IP Table Setup
On the “TSW-x52 Setup” menu, touch IP Table Setup to display the “Ethernet
Setup – IP Table” menu.
“Ethernet Setup –IP Table” Menu
The “Ethernet Setup – IP Table” menu displays up to four IP table settings, each of
which has an Online indicator. To add or edit an entry, touch the Add/Edit button to
its left. The “Ethernet Setup – Edit IP Table Entry” screen is displayed.
“Ethernet Setup –Edit IP Table Entry” Screen

5”/7”10.1” Touch Screens Crestron TSW-552/752/1052
6
•
5”/7”/10.1” Touch Screens: TSW-552/752/1052 Configuration Guide – DOC. 7578A
Touch the field below CIP ID to display the on-screen hex keypad.
On-Screen Hex Keypad
Use the keypad to make the new entry. Touch the “x” in the text field to clear any
previous entry. Touch to delete the last digit. Touch Save to save a new entry
or to return to the “Ethernet Setup – Edit IP Table Entry” screen.
Touch the field below IP Address/Hostname to display the on-screen keyboard.
On-Screen Keyboard
Use the keyboard to make the new entry. Touch Cancel to return to the “Ethernet
Setup – Edit IP Table Entry” screen. Touch the “x” in the text field to clear any
previous entry. Touch to delete the last digit. Touch Save to save a new entry
and return to the “Ethernet Setup – Edit IP Table Entry” screen.
On the “Ethernet Setup – Edit IP Table Entry” screen, touch Save Entry to save the
current entry or Delete Entry to clear it.
If not making any changes, touch to return to the “Ethernet Setup –IP
Table” menu.

Crestron TSW-552/752/10525”/7”/10.1” Touch Screens
Configuration Guide – DOC. 7578A 5”/7”/10.1” Touch Screens: TSW-552/752/1052
•
7
Touch again to return to the “TSW-x52 Setup” menu.
Audio Setup
On the “TSW-x52 Setup” menu, touch Audio Setup to display the “Audio Setup”
screen.
“Audio Setup” Screen
The “Audio Setup” screen provides controls for muting (or unmuting) the audio,
adjusting level for both Master Volume and Media Volume, as well as a control for
playing a test .wav file. The Media Volume controls adjust H.264 streaming media
level in relation to the Master Volume controls.
Touch to return to the “TSW-x52 Setup” menu.
Display Setup
On the “TSW-x52 Setup” menu, touch Display Setup to enter the “Display Setup”
screen.
“Display Setup” Screen

5”/7”10.1” Touch Screens Crestron TSW-552/752/1052
8
•
5”/7”/10.1” Touch Screens: TSW-552/752/1052 Configuration Guide – DOC. 7578A
The “Display Setup” screen provides controls for LCD (Screen) Brightness and On
and Off controls for Hard Key Wakes LCD.
Touch to return to the “TSW-x52 Setup” menu.
Standby Timeout
On the “TSW-x52 Setup” menu, touch Standby Timeout to display the “Standby
Timeout” menu.
“Standby Timeout” Menu
The “Standby Timeout” menu provides controls to adjust standby timeout from 0 to
120 minutes.
Touch Screen Saver Options to display the “Standby – Screen Saver” screen.
“Standby – Screen Saver” Screen
The “Standby – Screen Saver” screen provides controls to turn the Digital Clock
screen saver On and Off as well as controls to display the time in a 24 Hour format
and to adjust the Screen Saver Brightness.
Touch to return to the “Standby Timeout” menu.

Crestron TSW-552/752/10525”/7”/10.1” Touch Screens
Configuration Guide – DOC. 7578A 5”/7”/10.1” Touch Screens: TSW-552/752/1052
•
9
Touch again to return to the “TSW-x52 Setup” menu.
Diagnostics
On the “TSW-x52 Setup” menu, touch Diagnostics to display the “Diagnostics”
menu.
“Diagnostics” Menu
The “Diagnostics” menu displays the CPU temperature, Available Memory and
contains controls to run a Keypad Test, Touch Test, Mic Test, LAN Test, Rava
Test, and RTSP Test. In addition, there is a Test Patterns control to open various
test pattern screens. These are explained in the paragraphs that follow.
Keypad Test
On the “Diagnostics” menu, touch Keypad Test to display the “Diagnostics –
Keypad Test” screen.
“Diagnostics – Keypad Test” Screen
The “Diagnostics - Keypad” screen can be used to test the function of the hard key
push buttons on the right side of the screen. When a button is pressed, its
corresponding indication on the screen lights.

5”/7”10.1” Touch Screens Crestron TSW-552/752/1052
10
•
5”/7”/10.1” Touch Screens: TSW-552/752/1052 Configuration Guide – DOC. 7578A
Touch to return to the “Diagnostics” menu.
Touch Test
On the “Diagnostics” menu, touch Touch Test to display the touch test screen.
Touch Test Screen
The touch test screen can be used to test the function of the screen. When a location
button (the “x” buttons or the “o” button) is touched, its indication on the screen
lights.
Touch to return to the “Diagnostics” menu.
Mic Test
On the “Diagnostics” menu, touch Mic Test to begin a microphone test. The touch
screen records audio for five seconds and then plays back the recorded sound.
The built-in microphone is used to record audio and play it back to confirm the
microphone is functioning. When playback is finished, the display returns to the
“Diagnostics” menu.

Crestron TSW-552/752/10525”/7”/10.1” Touch Screens
Configuration Guide – DOC. 7578A 5”/7”/10.1” Touch Screens: TSW-552/752/1052
•
11
LAN Test
On the “Diagnostics” menu, touch LAN Test to display the “Diagnostics – LAN”
screen.
“Diagnostics – LAN” Screen
The “Diagnostics – LAN” screen displays the touch screen’s Mac and IP Address,
Subnet Mask, Def Router, Primary DNS, Secondary DNS, Hostname, and Domain.
This screen also contains a Link indicator to show the status of the Ethernet
connection and controls to test the connection to the default router.
Touch to return to the “Diagnostics” menu.
Test Patterns
On the “Diagnostics” menu, touch Test Patterns to display the “Diagnostics - Test
Patterns” screen.
“Diagnostics - Test Patterns” Screen
The “Diagnostics - Test Patterns” screen contains buttons for selecting the different
available test patterns: Display Color Bars, Display Vertical Lines, Display Gray
Scale, Display Grid Pattern, and Display Test Pattern.

5”/7”10.1” Touch Screens Crestron TSW-552/752/1052
12
•
5”/7”/10.1” Touch Screens: TSW-552/752/1052 Configuration Guide – DOC. 7578A
Touch to return to the “Diagnostics” menu.
Rava Test
On the “Diagnostics” menu, touch Rava Test to display the “Diagnostics – Rava”
menu.
“Diagnostics - Rava” Menu
The “Diagnostics - Rava” menu provides controls for testing the use of Crestron’s
Rava™ SIP Intercom with the touch screen. They can be used to test projects and
settings. If the intercom works but the project does not, there is an issue with the
project; if the intercom does not work, there is an issue with the settings.
The Rava Setup button opens a second “Diagnostics – Rava” screen for Rava Setup.
“Diagnostics - Rava” (Rava Setup) Screen
This screen provides controls to switch between Peer to Peer Mode and SIP Server
Mode, and when in the latter, controls to switch between Normal Mode and Door
Mode. Touching the other fields on the screen opens the on-screen keyboard or on-
screen numeric keypad, as appropriate.
When all settings have been entered, touch Apply to store them or Cancel to ignore
any changes. Touching either one returns the display to the “Diagnostics – Rava”
menu.

Crestron TSW-552/752/10525”/7”/10.1” Touch Screens
Configuration Guide – DOC. 7578A 5”/7”/10.1” Touch Screens: TSW-552/752/1052
•
13
Touch to return to the “Diagnostics” menu.
RTSP Test
On the “Diagnostics” menu, touch RTSP Test to display the “Diagnostics – RTSP”
screen.
“Diagnostics - RTSP” Screen
The “Diagnostics – RTSP” screen tests whether Real Time Streaming Protocol is
functioning on the touch screen. Touch the area below Source URL: (Touch to edit)
to open the on-screen keyboard. Enter the URL for an H.264 video and touch Save.
The video is displayed on the right side of the “Diagnostics – RTSP” screen.
Touch to return to the “Diagnostics” menu.
Touch again to return to the “TSW-x52 Setup” menu.
About
On the “TSW-x52 Setup” menu, touch About to display the “About” screen.
“About” Screen

5”/7”10.1” Touch Screens Crestron TSW-552/752/1052
14
•
5”/7”/10.1” Touch Screens: TSW-552/752/1052 Configuration Guide – DOC. 7578A
The “About” screen displays information about the touch screen, including the
currently loaded firmware and operating system versions.
Touch to return to the “TSW-x52 Setup” menu.
Save & Exit
On the “TSW-x52 Setup” menu, touch Save & Exit to save all settings, exit the
setup screens and return to the main project.

Crestron TSW-552/752/10525”/7”/10.1” Touch Screens
Configuration Guide – DOC. 7578A 5”/7”/10.1” Touch Screens: TSW-552/752/1052
•
15
This page is intentionally left blank.

Crestron Electronics, Inc. Configuration Guide – DOC. 7578A
15 Volvo Drive Rockleigh, NJ 07647 (2040588)
Tel: 888.CRESTRON 05.14
Fax: [phone] Specifications subject to
www.crestron.com change without notice.