Cybernet CyberMed S22 User manual

DOC ID: 16000200
Page | 1
CyberMed / iOne S22 / S24 / S24K
User Manual
FCC-B Radio Frequency Interference Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a class B digital
device, pursuant to part 15 of the FCC rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instruction manual, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur
in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the measures
listed below.
•Reorient or relocate the receiving antenna.
•Increase the distance between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
•Consult the dealer or an experienced radio/television technician for help.
Notice 1 The changes or modifications not expressly approved by the party
Responsible for compliance could void the user's authority to operate the
equipment.
Notice 2 Shielded interface cables and hospital grade A.C. power cord, if any,
must be used in order to comply with the emission limits.
Trademarks
All trademarks are the properties of their respective owners.
Intel® is a registered trademarks of Intel Corporation.
Windows® 10/8.1/ 7 are registered trademarks of Microsoft Corporation.
AMI® is a registered trademark of American Megatrends Inc.
Insyde® is a registered trademark of Insyde Software, Inc.

DOC ID: 16000200
Page | 2
Safety Instructions
1. Always read the safety instructions carefully.
2. Keep this equipment away from humidity.
3. Lay this equipment on a reliable flat surface before setting it up.
4. The openings on the enclosure are for air convection hence protect the
equipment from overheating. DO NOT COVER THE OPENINGS.
5. Confirm the voltage of the power source and adjust accordingly to 110/220V
before connecting the equipment to the power inlet.
6. Place the power cord in such a way that it cannot be stepped on. Do not
place anything over the power cord.
7. Always unplug the Power Cord before inserting any add-on card or module.
8. All cautions and warnings on the equipment should be noted.
9. Never pour any liquid into the opening. This will cause damage and/or electrical
shock.
10. Do not disable the protective grounding pin from the plug. The equipment must
be connected to a grounded main socket/outlet.
11. If any of the following situations arise, have the equipment checked by
authorized service personnel:
•The power cord or plug is damaged.
•Liquid has penetrated into the equipment.
•The equipment has been exposed to moisture.
•The equipment has not worked well or you cannot get it working according to
the User's Guide.
•The equipment has been dropped and damaged.
•The equipment has obvious signs of breakage.
12. Do not attempt to remove or upgrade any component by yourself, any installation
or modification should be conducted by service personnel.
13. Warning: Do not modify this equipment without authorization of the manufacturer.
Never open the device. For safety reasons, only qualified service personnel
should open the equipment. The SIP/SOP of AIO PC must be connected to
compliance with IEC standard
“Warning: If this equipment is modified, appropriate inspection and testing must be
conducted to ensure continued safe use of equipment”.
DO NOT LEAVE THIS EQUIPMENT IN AN UNCONDITIONED ENVIRONMENT WITH
OPERATING TEMPERATURE ABOVE 30° C (86°F). ALSO DO NOT CHARGE THE
BATTERIS INSIDE THE SYSTEM WHEN OPERATING AS FULL LOAD CPU AT
MORE THAN 80% UTILIZATION, IT MAY DAMAGE THE EQUIPMENT AND
BATTERIES.
CAUTION: Danger of explosion if battery is incorrectly replaced. Replace only with the
same or equivalent type recommended by the manufacturer.

DOC ID: 16000200
Page | 3
WEEE Statement
(Waste Electrical and Electronic Equipment)
The WEEE directive places an obligation on EU-based manufacturers, distributors,
retailers and importers to take-back electronics products at the end of their useful life.
A sister Directive, ROHS (Restriction of Hazardous Substances) compliments the
WEEE Directive by banning the presence of specific hazardous substances in the
products at the design phase. The WEEE Directive covers products imported into the
EU as of August 13, 2005. EU-based manufacturers, distributors, retailers and
importers are obliged to finance the costs of recovery from municipal collection points,
reuse, and recycling of specified percentages per the WEEE requirements.
Instructions for disposal of WEEE by Users in the European Union
The symbol shown below is on the product or on its packaging, which indicates that
this product must not be disposed of with other waste and follow the “national”
requirement to dispose unit. Instead, it is the user’s responsibility to dispose of their
waste equipment by handing it over to a designated collection point for the recycling of
waste electrical and electronic equipment. The separate collection and recycling of
your waste equipment at the time of disposal will help to conserve natural resources
and ensure that it is recycled in a manner that protects human health and the
environment. For more information about where you can drop off your waste
equipment for recycling, please contact your local city office, your household waste
disposal service or where you purchased the product.

DOC ID: 16000200
Page | 4
Table of Contents
Introduction...............................................................................................5
CyberMed / iOne S22 / S24 / S24K Specifications..................................6
Power Information:...................................................................................8
Drivers.......................................................................................................9
Safety Instructions ...................................................................................9
Transporting & Placement............................................................................................9
Electrical and Power Source Related.........................................................................10
Environmental Factors ...............................................................................................11
Ventilation Spacing.....................................................................................................11
Servicing, Repairing, Maintenance & Safety Checks .................................................12
CyberMed & iOne S series Overview.....................................................14
On Screen Display Buttons ........................................................................................16
Side I/O View .............................................................................................................17
Back view...................................................................................................................18
Bottom View...............................................................................................................19
Power Management................................................................................20
BIOS Setup..............................................................................................24
Cleaning the Surface of the All in One PC............................................25
Servicing the HDD ..................................................................................26
Troubleshooting .....................................................................................27
Appendices .............................................................................................29
A –Internal Battery behavior of the CyberMed / iOne S series..................................30
B - Battery Storage and Maintenance ........................................................................31
C - Cybernet Limited Warranty...................................................................................32
D - Cybernet’s Recycling Program .............................................................................33
E - Getting Help..........................................................................................................33

DOC ID: 16000200
Page | 5
Caution:
Warning, electricity
Protective earth (ground)
Operating Instructions
Direct current
Ready to use
Alternating current
Getting to Know Your All in One PC
This manual refers to both the Medical CyberMed S22 / S24 / S24K models and the
Enterprise iOne S22 / S24 / S24K models.
Model difference:
1) CyberMed units: Features a white colored unit for medical markets with
Antimicrobial and Medical grade certifications.
2) iOne and IPC units: Features a black colored unit for Commercial, Industrial, and
Government markets.
3) “S” units features a fanless computer with an option for a built-in backup battery.
Introduction
Congratulations on purchasing the CyberMed S series & iOne S series. The CyberMed
S series & iOne S series are the most advanced medical and commercial grade all in
one PCs ever made. With their sleek design and small form factor, these units can
easily be set anywhere. The feature packed platform also gives you an exciting user
experience.

DOC ID: 16000200
Page | 6
CyberMed / iOne S22 / S24 / S24K Specifications
Display
S22: LCD panel 21.5” 1920 x 1080 250nits
S24: LCD panel 23.6” 1920 x 1080 250nits
S24K: LCD panel 23.6” 3840 x 2160 300 nits
CPU
Support Intel Skylake/Kabylake platform
Intel® Core™ i7-6600U/7600U
Intel® Core™ i5-6300U/7300U
Intel® Core™ i5-6200U/7200U
Intel® Celeron® 3955U/3965U
Memory
2 x DDR4 SO-DIMM sockets, up to 32GB combined
Supports memory data transfer rates of 1866MHz/2133MHz for
DDR4, un-buffered non-ECC DDR4 SO-DIMMs
Storage
Serial ATA controller facilitates high-speed transfers up to 6Gbps
Maximum 2 x 2.5” HDD or SSD
Video & Graphics
Skylake: Integrated Intel® HD Graphics 520
Kabylake: Integrated Intel® HD Graphics 620
Durability
IP65 front panel
IP54 back cover
Validated by 3rd party lab and is not part of cUL verification
Audio
Realtek High Definition Audio
Built-in 2 x 2-watt Mono speakers / Headphone / Microphone
I/O Ports
4 x USB3.0 connector
1 x Line-out
1 x Microphone
1 x HDMI-in
1 x HDMI-out
2 x RJ-45 Gigabit (Gbe) LAN
1 x 4-Pin DIN Power Jack
1 x COM RS-232/422/485 with 5/12V
3 x COM RS-232 (Optional)
Optional Devices
5.0M Web camera (Optional)
RFIDeas PC Prox Plus RFID Reader 125KHz/13.56MHz
Identiv Smart Card Reader M1032 2100

DOC ID: 16000200
Page | 7
HID DigitalPersona 4500 Fingerprint Reader
Power Input
19V / 6.32A with FSP, FSP120-REBN2 for UL/IEC60950-1
19V / 7.89A with FSP, FSP150-ABBN3 for UL/IEC60950-1 and
UL/IEC62368-1
19V / 6.32A with FSP, FSP-120-ABBN3 for UL/IEC60950-1 and
UL/IEC62368-1
19V / 6.31A with EDAC, EM11011M for UL60601-1
19V / 7.89A with EDAC, EM11701F for UL60601-1
Touch Screen
10F Multi-touch capacitive touch
Supports palm rejection
Supports stylus / digitizer Pen
Wireless
Communications
Intel AC7265 support IEEE802.11ac + BT4.0 (Optional)
Intel AC8265 support IEEE802.11ac + BT4.2 (Optional)
Camera
5.0M Web camera (Optional)
Battery
Optional internal backup battery with 5hours of runtime
Charging time: 7 hours
Operating System
Windows 10 / IoT / Pro
Linux
Operating Environment
Ambient Temperature: 0°C ~ 35°C (operating)
Relative Humidity
10% ~ 90% (non-condensing)
Pressure
700 to 1060hPa (0~3000m)
Available Colours
CyberMed has a white antimicrobial housing
iOne has a black housing
Dimensions
S22: 21.75” x 14.50”x 1.92” (L,W,D)
S24/S24K: 23.50” x 14.80” x 2.10” (L,W,D)
Weight
S22 with internal battery: 16.35 lbs
S22 without internal battery: 15.35 lbs
S24/S24K with internal battery: 18.75 lbs
S24/S24K without internal battery: 17.75 lbs
System BIOS
AMI Flash BIOS supports ACPI, API, DMI, Plug & Play, and
security password.
BIOS Security
BIOS System POST and BIOS setup password protection. TPM
version 1.2 / 2.0 Support.
Certifications
FCC Class B / CE
EN55032 / EN55024 / EN60601-1 / EN60601-1-2 / EN3014 89

DOC ID: 16000200
Page | 8
ANSI/AAMI ES60601-1 (2005) + AMD1 (2012) and CAN/CSA-
C22.2 No. 60601-1:14
UL/IEC60950 / 62368
REACH / RoHS 3.0 / WEEE
Power Information:
FSP120-REBN2, 120W, Made by FSP TECHNOLOGY INC. for UL60950-1
FSP150-ABBN3, 150W, Made by FSP TECHNOLOGY INC. for UL60950-1 / 62368
FSP120-ABBN3, 120W, Made by FSP TECHNOLOGY INC. for UL60950-1 / 62368
EM11011M, 120W, Made by EDAC Power Electronics Co., Ltd. for ANSI/AAMI
ES60601-1 (2005) + AMD1 (2012) and CAN/CSA-C22.2 No. 60601-1:14
EM11701F, 150W, Made by EDAC Power Electronics Co., Ltd. for ANSI/AAMI
ES60601-1 (2005) + AMD1 (2012) and CAN/CSA-C22.2 No. 60601-1:14
Intended use
CyberMed S series products are designed for general pc application in the health care
environment. It can be used for Radiology, PACS (Picture Archiving Communication
Systems),LIS (Lab Information Systems), COW (Computer on Wheels), and Electronic
Medical Record purposes. It shall not be used for life-supporting systems.
Intended User Profile:
Education: - Completed medical education (study), Department of Medicine or Nursing
(or equivalent)
Knowledge: –Read and understand English and Western Arabic numbers –
understanding the definition of Class I (basic insulation) and Class II (double insulation)
–could recognize the symbols of alternating current (AC), direct current (DC), protective
earth (ground), earth (ground), Class II equipment, caution, operating instructions, "ON'
(power) and "OFF" (power)
Language Skills: languages as specified in the marketing plan for LCD PC
Experience: other: no special experience needed
Permissible Impairments: –mild reading vision impairment or vision corrected to log
MAR 0.2 (6/10 or 20/32) –one arm / hand system capable of guiding and holding
device –average degree of aging-related short term memory impairment –impaired by
40 % resulting in 60 % of normal hearing at 500 Hz to 2 kHz
WARNING: Critical diagnostic decision must not be based solely on images displayed
by this device.

DOC ID: 16000200
Page | 9
Unpacking
After opening the carton, please check carefully to see if there are any damages or
missing parts.
Read the Manual
Please read the important tips and safety notices in the manual before using your
computer. Be sure to keep this manual for future reference.
Drivers
Please visit https://www.cybernetman.com/en/support/downloads to download the
drivers necessary for installation. Note, all of the INF and CAB driver packages are
located under the Driver Packages page.
Safety Instructions
This product has undergone various tests in order to comply with safety standards.
Inappropriate use of the device or opening the housing may be dangerous. Please
remember to follow the instructions below to ensure your safety during the installation
and operating process.
Transporting & Placement
1. When moving the unit on a cart, be cautious. Quick stops, excessive forces, and

DOC ID: 16000200
Page | 10
uneven surfaces may cause the cart to overturn or fall.
2. If the S unit is dropped, immediately turn the power off, disconnect the cords, and
contact a service technician for repairs. Continual use of the system after a
damaging drop may result in a fire or electric shock. Also, do not repair the unit
on your own.
3. Having two or more people transporting and/or installing the system is
recommended.
4. Before suspending the unit, make sure the material used for suspension is sturdy
and stable. If not properly suspended, the system may fall and cause serious
injury to people standing nearby as well as to the unit itself.
5. If the user wishes to mount the S unit, remember to only use mounting hardware
recommended by the manufacturer.
Electrical and Power Source Related
▪The S unit can be operated with the included external power adapter with AC
input between 110V-240V.
▪The S unit has an optional internal battery for backup power during power
outages.
▪Avoid damaging the power cord. Applied pressure, excessive heat, and tugging
may damage the power cord.
▪The power cord must be routed properly when setup takes place to prevent
workplace hazards and potential damage to the unit.
▪Do not overload AC outlets or extension cords. Electrical shocks or fires may
occur from overloading.
▪Do not touch the power source during a thunderstorm.
▪If your hands are wet, do not touch the plug.
▪When unplugging the power cord, firmly grip the cord with your thumb and index
finger and disconnect it from the electrical socket. Pulling on the cord may
damage it.
▪Disconnect the unit if it will not be in use for an extended period of time.
▪The S unit uses 19V DC output from an adapter. Connect the unit to a power
source with the same numerical value as indicated. Please only use the power
cord provided by the dealer to ensure safety and EMC compliance.

DOC ID: 16000200
Page | 11
WARNING:To avoid risk of electric shock, this equipment must only be connected to a
supply mains with protective earth.
Disconnect Device
▪To fully disengage the power to the unit, please ensure the system has been
properly shutdown before disconnecting the power cord from the AC inlet.
Environmental Factors
▪Operating Temperature: 0°C to 35°C; Non-operating temperature: -20°C to 60°C.
▪Operating Humidity (Non-Condensing): 10% to 90%. Non-operating Humidity
(Non-condensing): 10% to 90%.
▪Pressure: 700 to 1060hPa (0-3000m)
▪Do not insert objects into the openings.
▪Do not allow liquids to seep into the internal areas of the AIO PC.
▪Having liquids seep in or inserting objects into the unit may result in electric
shock and/or short circuiting the internal parts.
▪If water has seeped in, immediately disconnect the Power- Then contact a
service technician for repairs.
▪Do not place the AIO PC in the presence of high moisture areas.
▪Do not install the AIO PC in a wet environment.
▪Do not place unit near heat generating sources.
▪Do not place the unit in a location where it will come in contact with excessive
fumes or steam.
▪Remember to keep the AIO PC away from the presence of excessive dust.
Ventilation Spacing
▪This unit is sealed and there are no openings on the front. The rear I/O area is
exposed and may allow liquid ingress, however, due to the angle, it is unlikely.
▪Unless proper ventilation is present, do not place the unit in an enclosed area;

DOC ID: 16000200
Page | 12
such as a built-in shelf. Keep a minimum distance of 10 cm between the unit and
any walls.
Servicing, Repairing, Maintenance & Safety Checks
1. If the unit is not functioning properly, observe the performance level closely to
determine what type of servicing is needed.
2. Do not attempt to repair the AIO PC on your own. Disassembling the cover
exposes users to high voltages and other dangerous conditions. Notify and
request a qualified service technician for servicing the unit.
3. To avoid risk of electric shock, this equipment must only be connected to a
supply mains with protective earth.
4. If any of the following situations occur, turn the power source off and unplug the
unit. Then contact a qualified service technician.
(a) Liquid was spilled on the unit or objects have fallen into the unit.
(b) The unit is dropped or damaged.
(c) Smoke or strange odor is flowing out of the operating unit.
(d) The power cord or plug is damaged.
(e) The unit is malfunctioning
5. When replacement parts are needed for the AIO PC, make sure service
technicians use replacement parts specified by the manufacturer, or those with
the same characteristics and performance as the original parts. If unauthorized
parts are used it may result in starting a fire, electrical shock and/or other
dangers.

DOC ID: 16000200
Page | 13
ISO 7000-0434: Caution, consult ACCOMPANYING
DOCUMENTS.
ISO 7000-1641: Follow operating instructions or consult
instructions for use.
IEC 60417 -5009: ready to use.
IEC 60417-5031: Direct current.
EU-wide legislation, as implemented in each Member State,
requires that waste electrical and electronic products carrying the
mark (left) must be disposed of separately from normal house hold
waste and follow the “national” requirement to dispose unit. This
includes monitors and electrical accessories, such as signal cables
or power cords. When you need to dispose of your medical panel
PC products, please follow the guidance of your local authority, or
ask the shop where you purchased the product, or if applicable,
follow any agreements made between yourself. The mark on
electrical and electronic products only applies to the current
European Union Member States.

DOC ID: 16000200
Page | 14
CyberMed & iOne S series Overview
CyberMed & iOne S22

DOC ID: 16000200
Page | 15
CyberMed & iOne S24 / S24K

DOC ID: 16000200
Page | 16
On Screen Display Buttons
There are four buttons on the lower bezel as shown above. From right to left:
OSD Key
Response Time
Function
Power button
Delay 1.5 sec
Main power ON/OFF button.
Menu button
Immediately
Press once to enter the On-screen display (OSD)
menu. Once in the menu, press to confirm a
selection.
When not in the OSD menu, double press to enable
privacy mode and turn off the LCD and
touchscreen.
To exit privacy mode, press the button again to turn
on the LCD and touchscreen.
Brightness / +
Immediately
Press once to increase LCD screen brightness one
level.
In the OSD menu, press to move right or increase
value.
Press and hold
Press and hold the button to increase LCD screen
brightness to the max level.
Brightness / -
Immediately
Press once to decrease LCD screen brightness one
level.
In the OSD menu, press to move left or decrease
value.
Press and hold
Press and hold the button to decrease LCD screen
brightness to the minimum level.

DOC ID: 16000200
Page | 17
Side I/O View
No.
Item
Description
1
Smart Card Reader
(Optional)
Complies with ISO7816 –1,2,3 T=1 and T=0 protocol.
Complies with FIPS 140-2.
Memory card: Synchronous 2-line,3-line and I2C
Interface, EMV L1 (Version 2000)
2
USB2.0 Ports
2 x USB 2.0 The USB interface supports Plug and
Play. 500mA output current.

DOC ID: 16000200
Page | 18
Back view
No.
Item
Description
1
Bracket Hole
Reserved for optional external modules:
Finger Print module / MSR / NFC
2
SAS KEY
Win7: The button will input “CTRL + ALT + DEL”.
Win8.1/10: The button will function as a “Start button”.
Hold for 3 seconds to input “CTRL + ALT + DEL”.
3
VESA mount hole
Supports 75 x 75 and 100 x 100 VESA mount using
M4 screws*4 (4.0mm x 12.0mm).
4
Speaker
Supports 2-channel 2Watt speaker output.
5
HDD door
Easy access storage bay.

DOC ID: 16000200
Page | 19
Bottom View
Item
Description
DC-IN
19V input with 120/150Watt adapter.
COM1
RS232/RS422/RS485 is selectable at pin 9.
5V/12V is selectable in the BIOS menu (100mA max).
LAN1
Intel I219LM 10/100/Gigabit LAN, supports Wake on LAN, PXE
boot and vPro technology.
LAN2
Realtek RTL8111 10/100/Gigabit LAN, supports Wake on LAN
and PXE boot.
HDMI-out
Supports HDMI output, maximum resolution 4096x2160@24Hz
HDMI-in
HDMI input support for monitor mode. This mode can be enabled
in the OSD menu of the unit.
USB3.0
4 x USB 3.0 interfaces supported with 5Gbit/s transfer rate /
900mA output current and compatible with USB2.0 and USB1.1.
Microphone
Supported. Azalia Audio interface support. Configurations can be
selected through the Realtek Audio Manager once the external
audio devices are plugged in.
LINE-out
Supported. Azalia Audio interface support. Configurations can be
selected through the Realtek Audio Manager once the external
audio devices are plugged in.
CMOS
Clear CMOS button.