D-Link DVG?6008G User manual

DVG‐6008GUserManualv1.1

DVG-6008G VoIP Gateway User Manual
_______________________________________________________________________________
D-Link Corporation
1
Table of Contents
1. Product Description ................................................................................................................... 4
1.1 Overview ........................................................................................................................... 4
1.2 Scenario of Application ................................................................................................... 4
1.3 Product Appearance ........................................................................................................ 4
1.4 Functions and Features .................................................................................................. 7
1.4.1 Protocols ................................................................................................................ 7
1.4.2 System Function ................................................................................................... 7
1.4.3 Industrial Standards Supported .......................................................................... 7
1.4.4 General Hardware Specification ........................................................................ 8
2. Installation Guide ....................................................................................................................... 9
2.1 Installation Notice ............................................................................................................ 9
2.2 Installation Procedure ..................................................................................................... 9
2.2.1 Install SIM Card .................................................................................................... 9
2.2.2 Antenna Installation .............................................................................................. 9
2.2.3 Network Cable Connection of Equipment ....................................................... 10
3. Basic Operation ........................................................................................................................ 11
3.1 IVR Navigator ................................................................................................................. 11
3.2 Basic Operation .............................................................................................................. 11
4. WEB Interface Configuration .................................................................................................. 12
4.1 Access DVG-6008G unit ............................................................................................... 12
4.2 Parameters Configuration ............................................................................................. 13
4.3 System Information ........................................................................................................ 13
4.3.1 System Information ............................................................................................ 13
4.3.2 Mobile Information .............................................................................................. 14
4.3.3 SIP Information ................................................................................................... 16
4.4 Statistics .......................................................................................................................... 16
4.4.1 TCP/UDP ............................................................................................................. 16
4.4.2 RTP ....................................................................................................................... 16
4.4.3 SIP Call History ................................................................................................... 17
4.4.4 IP to GSM Call History ....................................................................................... 18
4.4.5 CDR Report ......................................................................................................... 18
4.4.6 Auto Lock BCCH History ................................................................................... 19
4.5 Network Configuration .................................................................................................. 20
4.5.1 Local Network ..................................................................................................... 20
4.5.2 ARP ....................................................................................................................... 21
4.5.3 VPN Parameter ................................................................................................... 21
4.6 Mobile Configuration ..................................................................................................... 22
4.6.1 Basic Configuration ............................................................................................ 22
Example: ........................................................................................................................ 24
Configuration between SMS box and gateway ................................................ 24

DVG-6008G VoIP Gateway User Manual
_______________________________________________________________________________
D-Link Corporation
2
Configure API parameters on gateway ............................................................. 24
Configure SMS box .............................................................................................. 24
how to configure abnormal call on gateway ..................................................... 25
Low ASR Less Than 20% .................................................................................... 26
Low ACD Less Than 300s ................................................................................... 25
Counts of Call Failed ............................................................................................ 25
Mobile Operate ..................................................................................................... 25
4.6.2 Mobile Configuration ........................................................................................... 25
How to configure maximum call limitation......................................................... 28
4.6.3 PIN Management ................................................................................................ 29
4.6.5 SMSC ................................................................................................................... 29
4.6.6 Send SMS/Recv SMS ........................................................................................ 30
4.6.7 USSD.................................................................................................................... 30
4.6.8 Carrier .................................................................................................................. 31
4.6.9 BCCH ................................................................................................................... 32
4.6.10 Call Forwarding................................................................................................. 33
4.6.11 Call Waiting ........................................................................................................ 33
4.6.12 SIM Mode .......................................................................................................... 33
4.6.13 Cloud Server ..................................................................................................... 34
4.7 Routing Configuration ................................................................................................... 35
4.7.1 Routing Parameter ............................................................................................. 35
4.7.2 IP->Tel Routing ................................................................................................... 36
4.7.3 Tel->IP Routing ................................................................................................... 37
4.8 Manipulaton Configuration ........................................................................................... 39
4.8.1 IP->Tel Destination Numbers ............................................................................ 39
4.8.2 Tel->IP Source Numbers ................................................................................... 41
4.8.3 Tel->IP Destination Numbers ............................................................................ 43
4.9 Operation ........................................................................................................................ 45
4.9.1 IP->Tel Operation................................................................................................ 45
4.9.2 Tel->IP Operation ................................................................................................ 47
4.10 Port Group Configuration ........................................................................................... 49
4.10.1 Port Group ......................................................................................................... 49
4.11 IP Trunk Configuration ................................................................................................ 49
4.11.1 IP Trunk .............................................................................................................. 49
4.11.2 IP Trunk Group .................................................................................................. 50
4.12 System Configuration .................................................................................................. 51
4.12.1 Service Parameter ........................................................................................... 51
4.12.2 SIP Parameter .................................................................................................. 55
4.12.3 Port Parameter ................................................................................................. 61
4.13 Digit Map ....................................................................................................................... 63
4.14 Tools .............................................................................................................................. 64
4.14.1 Firmware Upload .............................................................................................. 64
4.14.2 Syslog ................................................................................................................ 65

DVG-6008G VoIP Gateway User Manual
_______________________________________________________________________________
D-Link Corporation
3
4.14.3 Filelog /Filelog Download ................................................................................ 66
4.14.4 Management Parameter ................................................................................. 66
4.14.5 Config Backup .................................................................................................. 67
4.14.6 Config Restore .................................................................................................. 67
4.14.7 IVR Voice Prompt Upload ............................................................................... 68
4.14.8 Ping Test ............................................................................................................ 68
4.14.9 Tracert Test ........................................................................................................ 69
4.14.10 Network Capture ............................................................................................ 69
4.14.11 Voice Loopback Test ...................................................................................... 73
4.14.13 Username & Password ................................................................................. 74
4.14.14 Factory Reset ................................................................................................. 75
4.14.15 Restart ............................................................................................................. 75
5. Troubleshooting and Command Line .................................................................................... 76
5.1 Login DWG & General Knowledge of DWG Command ........................................... 76
5.2. Commands in "ROS#" Mode ...................................................................................... 76
5.2.1 Summarize of commands in "ROS#" mode ........................................................... 77
5.2.2 General Purpose Commands in "ROS#" mode ..................................................... 77
Show IP address (show int) ........................................................................................ 77
Show Time (show clock) .............................................................................................. 77
Show version (show version) ...................................................................................... 77
Show sip Information (show sip config) .................................................................... 78
Show memory status (show memory detail) ............................................................ 79
Show SIP port status (show sip all) ........................................................................... 79
Show Current calls (sh ecc call) ................................................................................. 79
Show RTP session ( sho rtp se) ................................................................................. 80
Show ASR/ACD statistics (show ecc state) .............................................................. 8 0 
5.3 Commands in "Config" Mode .................................................................................... 80
5.3.1 Summarize of commands in "config" mode ............................................................ 80
5.3.2 General Purpose Commands in "Config" mode .................................................... 81
Set time (clock set) ....................................................................................................... 81
Save the configuration (save) ..................................................................................... 82
Restart device (reset eia) ............................................................................................ 82
Enable debug ................................................................................................................ 82
Enable SIP debug (deb sip msg all) .......................................................................... 82
5.4 How to trace SIP logs .................................................................................................... 82
5.5 How to trace ECC logs (Call Details) .......................................................................... 83
5.6 How to trace Module logs ............................................................................................. 83
6. The Way to Increase Antenna Isolation ................................................................................ 85
7. Frequency Asked Questions .................................................................................................. 88
8. Glossary .................................................................................................................................... 90

DVG-6008G VoIP Gateway User Manual
_______________________________________________________________________________
D-Link Corporation
4
1. Product Description
This chapter mainly introduces functions and structures of DVG-6008G/F/G.
1.1Overview
DVG-6008Gserials GSM/CDMA VoIP Gateway is full functions VoIP gateway based on IP and
Mobile network, which provides a flexible network configuration, powerful features, and good
voice quality. It works for carrier grade, enterprise, SOHO, residential users for cost-effective
solution.
1.2 Scenario of Application
With the development of users and telecom service, mobile network and fixed network
integration will be steadily increasing. DVG-6008Gprovides high quality VoIP service which
perfectly meets the requirement. This is a scenario shown as figure 1-2-1
Figure 1-2-1 Network scenario
1.3 Product Appearance
The appearance of DVG-6008G shows as follow
Figure 1-3-1 Front view of DVG-6008G

DVG-6008G VoIP Gateway User Manual
_______________________________________________________________________________
D-Link Corporation
5
Table 1-3-1 Description of Front view
Index Indicators Description
1 RUN
On: Starting
Off: Abnormal
Blinking every 0.5s: Normalstatus
2 PWR On: Power on
Off: Power off
3 Signal Signal strength indicators with green color
4 Channel Use/Unuse indicator with Red color, ON is used, Off is unused
5 SIM Slots SIM card slot
Figure 1-3-2 Rear view of DVG-6008G

DVG-6008G VoIP Gateway User Manual
_______________________________________________________________________________
D-Link Corporation
6
Table 1-3-2 Description of Rear view
Index Interface Description
1 Power Connector Power connector of DC power. Input: DC12V
2 Antenna Connector Mark as digits 0 to 7
3 Network FE0 and FE1, its default IP address 192.168.11.1
4 Console RS232 standard, band rate 115200bps
5 RST
Reset button to restore default IP and password or restore
factory setting.
 Restore IP and Password: hold RST button3~5 seconds,
RUN LED being ON during this time
 Restore factory setting: Hold RST button 7 seconds, RUN
LED being blink

DVG-6008G VoIP Gateway User Manual
_______________________________________________________________________________
D-Link Corporation
7
1.4 Functions and Features
1.4.1 Protocols
 Standard SIP;
 Simple Traversal of UDP over NATs (STUN);
 Point-to-point protocol over Ethernet (PPPoE);
 Hypertext Transfer Protocol (HTTP);
 Dynamic Host Configuration Protocol (DHCP);
 Domain Name System (DNS);
 ITU-T G.711α-Law/μ-Law、G.723.1、G.729AB;
 PPTP available on DVG-6008G
1.4.2 System Function
 PLC: Packet loss concealment
 VAD: Voice activity detection
 CNG: Comfort Noise Generation
 Local/Remote SIM card work mode
 Adjustable gain of port
 DTMF adjustment
 Balance Check
 Lock/unlock SIM/UIM
 Mobile number display rejection
 Sending/receiving SMS
 Customize IVR Recording
 White and black list
 One number access
 Open API for SMS, support USSD
 Echo Cancellation (with ITU-T G.168/165 standard)
 Automatic negotiate network
 Hotline
 BCCH
1.4.3 Industrial Standards Supported
 Stationary use environment: EN 300 019: Class 3.1
 Storage environment: EN 300 019: Class 1.2
 Transportation environment: EN 300 019: Class 2.3
 Acoustic noise: EN 300 753
 CE EMC directive 2004/108/EC
 EN55022: 2006+A1:2007
 EN61000-3-2: 2006,
 EN61000-3-3: 1995+A1: 2001+A2: 2005
 EN55024: 1998+A1: 2001+A2: 2003
 Certifications: FCC, CE

DVG-6008G VoIP Gateway User Manual
_______________________________________________________________________________
D-Link Corporation
8
1.4.4 General Hardware Specification
 Power Supply
Input: 100-240V, 50-60Hz
 Temperature(Operation): 0 ℃ ~ 45 ℃
(Storage): -20 ℃ ~80 ℃
 Operation Humidity: 10%-90% No Condensation

DVG-6008G VoIP Gateway User Manual
_______________________________________________________________________________
D-Link Corporation
9
2. Installation Guide
This chapter mainly introduces DVG-6008G hardware installation as example and connection
of device.
2.1 Installation Notice
DVG-6008G-4/8G/Cadapts 12VDC. Power adapter, make sure AC power supply grounded well
to ensure the reliability and stability;
Notes: incorrect power connection may damage power adapter and device.
DVG-6008G-4/8 G/Cprovides standard RJ45 with 10Mbps or 100Mbps interfaces.
For Wireless part,make sure antennas connecting well on device. Inserting SIM cardsand GSM
channels should work properly.
2.2 Installation Procedure
2.2.1 Install SIM Card
Figure 2-2-1 SIM Card installation
2.2.2 Antenna Installation
Figure 2-2-4 Antenna Installation

DVG-6008G VoIP Gateway User Manual
_______________________________________________________________________________
D-Link Corporation
10
2.2.3 Network Cable Connection of Equipment
Figure 2-2-5DVG-6008G networkconnection

DVG-6008G VoIP Gateway User Manual
_______________________________________________________________________________
D-Link Corporation
11
3. Basic Operation
In this chapter is mainly to introduce basic operation of gateway.
3.1 IVR Navigator
The gateway is embeded IVR system for local maintainance.In each step, if user hears an IVR
message of “setting succeed”, which means that user has finished this step successfully.
However, if user hears a “setting failed” message, please check and redo that step again.
Table 3-1 Feature codes for system setting
Dial numbers Features
*150*a# Set IP address(static/DHCP), a can be digit 1 or 2,*150*1# is static IP
address mode, *150*2# is DHCP mode
*152*a*b*c*d# Configure IP address, a, b, c, d are the four fields of IP address.
*153*a*b*c*d# Configure subnet mask. a, b, c, d are the four fields of the subnet
mask
*156*a*b*c*d# Configure the device gateway, a, b, c, d are the four fields of the
device gateway
*158# Query the IP address
*111# Restart device
3.2Basic Operation
3.2.1 Check IP address
With a Mobile phone call the SIM card number, the gateway will answer and play voice prompt
‘dial the extension number’, press *158# on mobile phone then local IP address will be reported
by gateway automatically.
3.2.2 Restore factory setting via IVR
With a Mobile phone call the SIM card number, the gateway will answer and play voice prompt
‘dial the extension number’, press *166*000000# on mobile phone then the user will hear
‘setting succeed’. Reboot gateway to take setting effective.
3.2.3 Restore default IP and password
Press RST button about 3 seconds then reboot gateway. The IP address, username and
password will be back to factory default.
3.2.4 Restore factory setting
Press RST button about 7 seconds then reboot gateway then it will restore to factory setting.
3.2.5 Console port access

DVG-6008G VoIP Gateway User Manual
_______________________________________________________________________________
D-Link Corporation
12
The gateway provide Console port for maintenance purpose. It adopts RS232 standards with
band rate 115200bps.
4. WEB Interface Configuration
This chapter describes web configuration of DVG-6008G. The DVG-6008G contains an
embedded web server to set parameters by using the HTTP protocol. We are strongly
recommend to access device with Google Chrome or Firefox Browser.
The configuration introduction also suitable for following models:
DVG-6008G-4G
DVG-6008G-8G
4.1 AccessDVG-6008G unit
Enter IP address of DVG-6008Gin IE/Google Chrome. The default IP of LAN port is
192.168.11.1. and the GUI shows as below:
Figure 4-1-1 WEB log interface
Enter username and password and then click “OK” in configuration interface. The default
username and password are “admin/admin”. It is strongly recommended, change the default
password to a new password for system security.

DVG-6008G VoIP Gateway User Manual
_______________________________________________________________________________
D-Link Corporation
13
4.2 Parameters Configuration
DVG-6008GWEB configuration interface consists of the navigation tree and the detail
configuration interfaces.
Figure 4-2-1 WEB introduce
Go through navigation tree, user can check, view modify, and set the device configuration on
the right of configuration interface.
4.3System Information
System information interface shows the basic information of status information, Mobile
information and SIP information.
4.3.1 System Information
Figure 4-3-1 system Information
Table 4.3-1 System Information

DVG-6008G VoIP Gateway User Manual
_______________________________________________________________________________
D-Link Corporation
14
Parameters Description
MAC Address Displays the current MAC of the gateway, for example: 00-1F-D6-1B-3D-02
Network Mode DVG-6008G works as bridge mode by default
Network Current IP address and subnet mask of gateway
DNS Server Displays DNS server IP address in the same network with the gateway
Device ID A unique device ID which assigned in factory. This device ID to be used as
register ID with D-Link SIM cloud.
Server Register
status
Its indicates communicate status with SIMCloud server, there are two type of
status:
Registered 
Not Registered
Need Authentication 
License Its indicates device’s license status. Contact with support when it display as
Invalid
System Up Time Shows the time period of the device running. For example,:1h: 20m, 24s
Traffic Statistics Calculates the net flow, including the total bytes of message received and
sent.
Version info
shows the current firmware version
 Device Model: Model name of the device
 Package version: 02230804 2013-05-29 18:51:05 beta,02230804
is the version number
 Software version: 02230804 2013-05-29 18:50:18, 02230804 is
the version number
 Web version: the version number of web system.The web version
must match with software
 Userboard 0 Version: the firmware version of userboard slot 0
 Userboard License ID: Contact with support when it display as
Invalid
 Hardware version/DSP version/ SIMbox version
4.3.2 Mobile Information
Figure 4.3-2 Mobile Information

DVG-6008G VoIP Gateway User Manual
_______________________________________________________________________________
D-Link Corporation
15
Table 4.3-2 Mobile Information
Parameters Description
Port Number of GSM/CDMA ports.
Type Indicates the current type of network. Such as CDMA or GSM
IMSI International Mobile Subscriber Identity, it is the uniquely identifies of
SIM card
Status Indicates the connection status of current GSM / CDMA module
Remaining Call
Duration
It showing available total call minutes of SIM card while call limitation is
enabled.
Carrier Displays the network carrier of current SIM card.
Signal Quality Displays the signal strength of in each channels of GSM / CDMA.
BER Its indicate error rates between Module and Base station(BTS)
ASR
Answer Seizure Ratio is a measure of network quality. It’s calculated by
taking the number of successfully answered calls and dividing by the
total number of calls attempted. Since busy signals and other rejections
by the called number count as call failures, the ASR value can vary
depending on user behavior.
ACD
The Average Call Duration (ACD) is calculated by taking the sum of
billable seconds (bill sec) of answered calls and dividing it by the
number of these answered calls.
PDD
Post Dial Delay (PDD) is experienced by the originating customer as the
time from the sending of the final dialed digit to the point at which they
hear ring tone or other in-band information. Where the originating
network is required to play an announcement before completing the call
then this definition of PDD excludes the duration of such
announcements.
Call Status
Show the Status of port, include idle, active, alert and processing
 Idle means there is no call on this channel
 Processing means call is connecting
 Alerting means destination is ringing
 Active means the call is connected

DVG-6008G VoIP Gateway User Manual
_______________________________________________________________________________
D-Link Corporation
16
 Ringing means the gateway is answering incoming call from mobile
 Calling Waiting means the gateway is receiving another call during
conversation and implement call waiting service
 Call Hold means the call is hold by extension of IPPBX/SIP Server

4.3.3 SIP Information
Figure 4-3-3 SIP Information
Displays registration status information with Softswitch platform or SIP Server
Table 4-3-3 SIP information
Parameters Description
Port The number of SIP channels, DVG-6008G-8G/C has 8 SIP channels
SIP User ID SIP registration account which are provided by the Softswitch and
SIP server
Register Status Shows the registration status of VoIP channel, including registered
and unregistered.
Status Show the status of port, Include "onhook" and "offhook"
4.4 Statistics
4.4.1 TCP/UDP
Figure 4-4-1 TCP/UDP Statistics
4.4.2 RTP
Figure 4-4-2 RTP

DVG-6008G VoIP Gateway User Manual
_______________________________________________________________________________
D-Link Corporation
17
Table 4-4-1 Description of RTP Statistics
Parameters Description
Port The port of RTP statistics
Payload Type The voice code of this channel, Include G.723.1/PCMA/PCMU/G.729AB
Packet Period Time of packaging
Local Port Local port of transmitting RTP packages
Peer IP End of equipment IP address
Peer Port Peer port of receiving RTP packages
Send Packet Total of sending RTP packages
Recv Packet Total of receiving RTP packages
Loss Packet Total of losing RTP packages
Jitter Length of delay jitter
Duration Time(s) Both ends of the call time
4.4.3 SIP Call History
Figure 4-4-3 SIP Call History
Table 4-4-2 SIP Call History
Parameters Description
Port The port of Call statistics
Incoming Received The amount of received incoming calls which coming from IP side
Incoming
connected The amount of incoming calls which have connected
Incoming Answered The amount of incoming calls which answered by GSM/CDMA module
Incoming Failed The amount of incoming calls which failed
Outgoing
Attempted The amount of outgoing calls which attempted to IP side

DVG-6008G VoIP Gateway User Manual
_______________________________________________________________________________
D-Link Corporation
18
Outgoing
Connected The amount of outgoing calls which have connected
Outgoing Answered The amount of outgoing calls which answered by IP side
Outgoing Failed The amount of outgoing calls which failed
4.4.4 IP to GSM Call History
Figure 4-4-4 IP to GSM Call History
Table 4-4-4IP to GSM Call History
Parameters Description
Port Device GSM port
Call Statistics the number of calls in this port
Duration Statistics call total time
Answered Statistics response times
Call Failed Caused by SIP Statistics cause of call failure from SIP, include:canceled/
timeout/not allowed/Negotiation failed
Call Failed Caused by
GSM
Statistics cause of call failure from GSM, include: Busy/ no
answer/ no dialtone/ no carrier
4.4.5 CDR Report
Figure 4-4-5CDR Report
It is support 10000 CDRs on gateway. The CDRs will lost after reboot while save CDR set to
No. To make the device works in good performance,we are strongly recomand to set ’Save

DVG-6008G VoIP Gateway User Manual
_______________________________________________________________________________
D-Link Corporation
19
CDR’ to No.
Parameters Description
Port GSM port number
Start Date/Answer Date start and end time of calls
Direction IP to GSM:
outbound calls from softswitch/IPPBX to mobile network
GSM to IP:
incoming calls from mobile network to IPPBX/ Softswitch
Source Calling number
Destination Called number
Stauts Answered: the call was established successful
Canceded: the call was canceled by calling party
No Carrier: the call was rejected by mobile network
Not Answered: no body to answer the call
Busy: user busy
Durations Call duration of the call
RTP send/recv/loss rate RTP Statistics of the call
4.4.6 Auto Lock BCCH History
Figure 4-4-6 Auto Lock BCCH History
It is record history of BCCH to help analysis SIM card register status.