D-Link DVG-6004S User manual

DVG-6004S
VoIP Gateway
User’s Manual
Version 1.0
(Sept. 2017)

© 2017 D-Link Corporation. All rights reserved.
Reproduction in any manner whatsoever without the written permission of D-Link Corporation is strictly forbidden.
Trademarks used in this text: D-Link and the D-Link logo are trademarks of D-Link Corporation/D-Link Systems
Inc.; Other trademarks and trade names may be used in this document to refer to either the entities claiming the
marks and names or their products. D-Link Corporation disclaims any proprietary interest in trademarks and trade
names other than its own.
Warranty: please contact your D-Link Authorized Reseller or the D-Link Branch Office nearest your place of
purchase for information about the warranty offered on your D-Link product.
Information in this document is subject to change without notice.
FCC Warning
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15
of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio communication. However,
there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of the following measures:
‧Reorient or relocate the receiving antenna.
‧Increase the separation between the equipment and receiver.
‧Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
‧Consult the dealer or an experienced radio/TV technician for help.
CE Mark Warning
This is a Class B product. In a domestic environment, this product may cause radio interference in which case the
user may be required to take adequate measures.
Warnung!
Dies ist ein Produkt der Klasse B. Im Wohnbereich kann dieses Produkt Funkstoerungen verursachen. In diesem
Fall kann vom Benutzer verlangt werden, angemessene Massnahmen zu ergreifen.
Precaución!
Este es un producto de Clase B. En un entorno doméstico, puede causar interferencias de radio, en cuyo case, puede
requerirse al usuario para que adopte las medidas adecuadas.
Attention!
Ceci est un produit de classe B. Dans un environnement domestique, ce produit pourrait causer des interférences
radio, auquel cas l`utilisateur devrait prendre les mesures adéquates.
Attenzione!
Il presente prodotto appartiene alla classe B. Se utilizzato in ambiente domestico il prodotto può causare interferenze
radio, nel cui caso è possibile che l`utente debba assumere provvedimenti adeguati.

Contents
1. Introduction ........................................................................................................................................................4
1-1 Product Overview .......................................................................................................................................4
1-2 Hardware Description.................................................................................................................................5
2. Getting Started ...................................................................................................................................................7
3. VoIP Gateway Web Configuration ..................................................................................................................13
3-1 Status........................................................................................................................................................13
3-1-1 Current Status ................................................................................................................................13
3-1-2 RTP Packet Summary....................................................................................................................14
3-1-3 System Information ........................................................................................................................15
3-1-4 Routing Table .................................................................................................................................16
3-1-5 LAN Client......................................................................................................................................16
3-2 General Settings.......................................................................................................................................17
3-2-1 WAN...............................................................................................................................................17
3-2-2 LAN ................................................................................................................................................21
3-2-3 SIP..................................................................................................................................................23
3-2-4 SIP Advanced.................................................................................................................................29
3-2-5 Caller ID .........................................................................................................................................33
3-2-6 Hot Line..........................................................................................................................................34
3-2-7 Line settings...................................................................................................................................35
3-2-8 FAX.................................................................................................................................................38
3-2-9 Calling Features.............................................................................................................................41
3-2-10 Phone Book..................................................................................................................................42
3-2-11 CDR Settings................................................................................................................................43
3-3 Advanced Settings....................................................................................................................................44
3-3-1 Codec setting .................................................................................................................................44
3-3-2 Digit Map........................................................................................................................................45
3-3-3 DTMF & PULSE.............................................................................................................................48
3-3-4 Transit Call Control.........................................................................................................................49
3-3-5 Long-Distance Control Table..........................................................................................................50
3-3-6 Long Distance Exception Table......................................................................................................50
3-3-7 CPT / Cadence...............................................................................................................................51
3-3-8 TR069.............................................................................................................................................53
3-3-9 Caller Filter.....................................................................................................................................55
3-3-10 Static Route..................................................................................................................................56
3-3-11 QoS Settigs ..................................................................................................................................57
3-3-12 DDNS...........................................................................................................................................58
3-3-13 NAT Traversal...............................................................................................................................59
3-3-14 DoS Protection.............................................................................................................................60
3-3-15 DMZ / ALG....................................................................................................................................61
3-3-16 IP Filtering....................................................................................................................................62
3-3-17 Port Filtering.................................................................................................................................63
3-3-18 MAC Filtering ...............................................................................................................................64
3-3-19 Virtual Server................................................................................................................................65
3-3-20 UPnP............................................................................................................................................66
3-4 SNMP management .................................................................................................................................67
3-5 Tools.........................................................................................................................................................68
3-5-1 Ping Test.........................................................................................................................................68
3-5-2 STUN Inquiry..................................................................................................................................69
3-6 System Settings........................................................................................................................................70
3-6-1 NTP................................................................................................................................................70
3-6-2 Login Account.................................................................................................................................71
3-6-3 Backup / Restore............................................................................................................................72
3-6-4 System Log ....................................................................................................................................73
3-6-5 Save / Restart.................................................................................................................................73
3-6-6 Software Upgrade ..........................................................................................................................74
3-6-7 Logout ............................................................................................................................................74
4. Configuring the VoIP Gateway through IVR..................................................................................................75
4-1 IVR (Interactive Voice Response) ............................................................................................................75
4-1-1 IVR Functions Table:......................................................................................................................76
4-2 IP Configuration Settings—Set the IP Configuration of the WAN Port.....................................................77
4-2-1 Character Conversion Table:..........................................................................................................78

5. Dialing Principles.............................................................................................................................................79
5-1 Dialing Options .........................................................................................................................................79
5-2 Dialed Number Processing Flow..............................................................................................................79
Appendix...............................................................................................................................................................81
Product Features ............................................................................................................................................81

DVG-6004S User’s Manual Product Overview
4
1. Introduction
1-1 Product Overview
The DVG-6004S are designed to carry both voice and facsimile over the IP network. It uses the industry standard
SIP call control protocol so as to be compatible with free registration services or VoIP service providers’ systems.
As a standard user agent, it is compatible with all common Soft Switches and SIP proxy servers. While running
optional server software, the VoIP Gateway can be configured to establish a private VoIP network over the
Internet without a third-party SIP Proxy Server.
The DVG-6004S can be seamlessly integrated into an existing network by connecting to a phone set and fax
machine. With only a broadband connection such as an ADSL bridge/router, a Cable Modem or a leased-line
router, the VoIP Gateway allows you to use voice and fax services over IP in order to reduce the cost of all long
distance calls.
The DVG-6004S can be configured a fixed IP address or it can have one dynamically assigned by DHCP or
PPPoE. It adopts either the G.711, G.726, G.729A or G.723.1 voice compression format to save network
bandwidth while providing real-time, toll quality voice transmission and reception.

DVG-6004S User’s Manual Telephone Interface Description
5
1-2 Hardware Description
Front Pannel
Indicators
Power: Power LED. Asteady light indicates a proper connection to a power source.
Alm.: DVG can’t get IP from DHCP or PPPoE Server. Once the service connects, the LED will turn off. The
LED will light solid red if the self-test or boot-up fails.
Reg.: The Reg. LED will turn on when the VoIP Gateway is connected to a VoIP service provider. The LED
will blinking if not connected to a service provider.
Prov. A blinking light indicates the VoIP Gateway is attempting to connect with the Provisioning server
WAN: When a connection is established LED will light up solid. The LED will blink to indicate activity. If the
LED does not light up when a cable is connected, verify the cable connections and make sure your devices
are powered on.
LAN: When a connection is established the will light up solid on the appropriate port. The LEDs will blink to
indicate activity. If the LED does not light up when a cable is connected, verify the cable connections and
make sure your devices are powered on.
Line:
Green Blinking –FXO is alerting (ringing) for an inbound call.
Green Solid –The line is in use.

DVG-6004S User’s Manual Telephone Interface Description
6
Rear Panel
1. Line Port (1-4): Connect to your phones using standard phone cabling (RJ-11).
2. USB: Connect to a 3G/4G USB dongle or a printer, this feature is an option.
3. LAN: Connect to your Ethernet enabled computers using Ethernet cabling.
4. WAN: Connect to your broadband modem using an Ethernet cable.
5. Ground: Aconducting connection with the earth. Connect with the ground so as to make the earth a
part of an electrical circuit using metal wire.
6. Power Receptor: Receptor for the provided power adapter.
7. Power Switch: Press it down to turn on DVG.
Use Reset Button to restore factory default settings:
1. Press and hold the reset button for 6 seconds and Alarm Indicator will be blinking fast
2. Release the reset button. Factory settings will be restored.
POWER Connects to
the power adapter
(comes with the
gateway)
FXS ports 1 ~ 6
(telephone connectors)
Connects to phone sets
FXO ports 7,8
(PSTN line connectors)
Connects to PSTN lines
LAN ports 1 ~ 4
(built-in Ethernet switch)
Connect LAN hosts here
to share WAN
connection.
IP sharing features
enabled
RESET
To reset the gateway
or to restore
factory settings
POWER
Connects to the power
adapter (comes with
P2-P4

DVG-6004S User’s Manual VoIP Gateway Configuration
7
2. Getting Started
To access the web-based configuration utility, open a web browser such as Internet Explorer and enter the IP
address of the DVG-6004S.
Open your Web browser and type
http://192.168.8.254 into the URL
address box. Press the Enter or
Return Key.
Click Login to enter Web Site.

DVG-6004S User’s Manual VoIP Gateway Configuration
8
It is highly recommended to create a login ID and password to keep your
gateway secure.
Click Next.
Click Setup Wizard and Next.

DVG-6004S User’s Manual VoIP Gateway Configuration
9
Enter a NTP server or use the default server.
Click Next.

DVG-6004S User’s Manual VoIP Gateway Configuration
10
Select your Internet connection type:
DHCP –Most Cable ISPs or if you are connecting the DVG-6004S behind a router.
Static IP –Select if your ISP supplied you with your IP settings.
PPPoE –Most DSL ISPs.
PPTP –Select if required by your ISP.
Select Manual to manually enter IP address of DNS or select Auto if DNS is assigned by ISP.
Click Next.

DVG-6004S User’s Manual VoIP Gateway Configuration
11
Register to the SIP Proxy Server by clicking Enable support of SIP Proxy Server. Enter Proxy
Server IP/Domain and Port.
The Outbound Proxy Support is optional. To register, please click on the Outbound Proxy Support
check box and enter Outbound Proxy IP/Domain and Port in it.
Registration by phone line: enter
Number, User ID/Account and Password supplied by your ITSP. Click on the Register check box to
register to Proxy Server.
Click Next.

DVG-6004S User’s Manual VoIP Gateway Configuration
12
Setup is finished. Check the summary of your settings. To make
new settings effective, you must click on the Restart button to
reboot the DVG-6004S.
Click Restart.

DVG-6004S User’s Manual VoIP Gateway Configuration
13
3. VoIP Gateway Web Configuration
3-1 Status
3-1-1 Current Status
Status →Current Status
For Port Status, it includes if each port registers to Proxy successfully, the last dialed number, how many
calls each port has made since the VoIP Gateway is start, etc.
For Server Registration Status, it shows the registration status of DDNS, STUN

DVG-6004S User’s Manual VoIP Gateway Configuration
14
3-1-2 RTP Packet Summary
Status →RTP Packet Summary
Display the information of the last call made. Press Refresh button to get the latest RTP Packet Summary.

DVG-6004S User’s Manual VoIP Gateway Configuration
15
3-1-3 System Information
Status →System Information
For WAN Port Information, it shows IP address, subnet mask, default gateway and DNS server. If you use
PPPoE to obtain IP, you will know if the IP is obtained through this method. If IP address, subnet mask,
default gateway is blank, it means that the VoIP Gateway does not obtain IP.
For LAN Port Information, it shows LAN port IP, subnet mask, and the status of DHCP server.
For Hardware, it shows the hardware platform and driver version.

DVG-6004S User’s Manual VoIP Gateway Configuration
16
3-1-4 Routing Table
Status →Routing Table
It displays routing table of DVG-6004S.
3-1-5 LAN Client
The DHCP Clients table displayed LAN device that has already been assigned an address from
DVG-6004S. You can check if the DHCP client has obtain an IP address.
Status →LAN Client

DVG-6004S User’s Manual VoIP Gateway Configuration
17
3-2 General Settings
3-2-1 WAN
WAN (Wide Area Network) Settings are used to connect to your ISP (Internet Service Provider). The WAN
settings are provided to you by your ISP and oftentimes referred to as "public settings". Please select the
appropriate option for your specific ISP.
IP Configuration (Setting WAN Port)
There are five methods of obtaining a WAN port IP address:
1. DHCP, which means a Dynamic IP (Cable Modem)
2. Static IP
3. PPPoE (dial-up ADSL)
4. PPTP
Methods for using DHCP and PPPoE for obtaining an IP address may vary. If you are not familiar with
creating a network connection, please contact your local ISP.
After selecting the suitable option, click Accept at the bottom of the screen to save the settings.
You need to save the changes and restart the VoIP Gateway to make the changes active. Saving the
settings: Click MAINTENANCE and select Save/Restart in System from the left menu. Tick Save Settings
and Restart, then click Accept. Wait for about 50 seconds before the VoIP Gateway obtaining an IP
address by the method you selected.
Note: When the system has obtained a new IP address, and you are using a WAN port to enter the Web
Configuration Screen, the new IP address has to be used before you can get connected to the VoIP
Gateway. The same principle applies to the next two settings.
General Settings →WAN

DVG-6004S User’s Manual VoIP Gateway Configuration
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General Settings →WAN
DHCP:Select this option if your ISP (Internet Service Provider) provides you an IP address automatically.
Cable modem providers typically use dynamic assignment of IP Address. The Host Name field is optional
but may be required by some Internet Service Providers.
General Settings →WAN
Static IP: Select this option if your ISP (Internet Service Provider) provides you a Static IP address. Enter
the IP address, Subnet Mask and Default Gateway IP.

DVG-6004S User’s Manual VoIP Gateway Configuration
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General Settings →WAN
PPPoE: Select this option if your ISP requires you to use a PPPoE (Point-to-Point Protocol over Ethernet)
connection. Enter the PPPoE Account, PPPoE Password and re-enter Password to confirm.
General Settings →WAN
PPTP: Point-to-Point Tunneling Protocol (PPTP) is a WAN connection. Enter the IP Address, Subnet
mask, PPTP Server, PPTP ID and Password.