Daikin BRP069A61 How to use

Installer reference guide
Daikin Altherma LAN adapter English
Installer reference guide
Daikin Altherma LAN adapter
BRP069A61
BRP069A62

Table of contents
Installer reference guide
2
BRP069A61+BRP069A62
Daikin Altherma LAN adapter
4P464229-1B – 2018.10
Table of contents
1 About the documentation 2
1.1 About this document.................................................................. 2
2 About the product 2
2.1 Compatibility.............................................................................. 3
2.2 System layout............................................................................ 3
2.2.1 App control (only)........................................................ 4
2.2.2 Smart Grid application (only) ...................................... 5
2.2.3 App control + Smart Grid application .......................... 6
2.3 System requirements ................................................................ 7
2.4 On-site installation requirements............................................... 7
3 About the box 7
3.1 To unpack the LAN adapter ...................................................... 7
4 Preparation 8
4.1 Installation site requirements..................................................... 8
4.2 Overview of electrical connections ............................................ 8
4.2.1 Router ......................................................................... 9
4.2.2 Indoor unit ................................................................... 9
4.2.3 Electricity meter .......................................................... 9
4.2.4 Solar inverter/energy management system ................ 9
5 Installation 10
5.1 Overview: Installation ................................................................ 10
5.2 Mounting the LAN adapter ........................................................ 10
5.2.1 About mounting the LAN adapter................................ 10
5.2.2 To mount the rear casing to the wall........................... 10
5.2.3 To mount the PCB to the rear casing.......................... 11
5.3 Connecting the electrical wiring................................................. 11
5.3.1 About connecting the electrical wiring......................... 11
5.3.2 Precautions when connecting the electrical wiring ..... 11
5.3.3 To connect the indoor unit .......................................... 11
5.3.4 To connect the router.................................................. 12
5.3.5 To connect the electricity meter .................................. 12
5.3.6 To connect the solar inverter/energy management
system......................................................................... 12
5.4 Finishing the LAN adapter installation....................................... 13
5.4.1 LAN adapter serial number ......................................... 13
5.4.2 To close the LAN adapter ........................................... 13
5.5 Opening the LAN adapter.......................................................... 13
5.5.1 About opening the LAN adapter.................................. 13
5.5.2 To open the LAN adapter............................................ 13
6 Starting up the system 13
7 Configuration 14
7.1 Overview: Configuration ............................................................ 14
7.2 Configuring the LAN adapter for app control............................. 14
7.3 Configuring the LAN adapter for the Smart Grid application ..... 14
7.4 Updating software ..................................................................... 14
7.4.1 To update LAN adapter software................................ 14
7.5 Configuration web interface....................................................... 14
7.5.1 Accessing the configuration web interface.................. 15
7.6 System information.................................................................... 15
7.7 Factory reset ............................................................................. 15
7.7.1 To perform a factory reset........................................... 15
7.8 Network settings........................................................................ 16
7.8.1 To make network settings ........................................... 16
7.9 Removal .................................................................................... 17
7.9.1 To remove the LAN adapter from the system............. 17
8 Smart Grid application 17
8.1 Smart Grid settings.................................................................... 18
8.1.1 Energy buffering.......................................................... 18
8.1.2 Power limitation........................................................... 18
8.2 Operation modes....................................................................... 19
8.2.1 "Normal operation/Free running" mode ....................... 19
8.2.2 "Recommended ON" mode.......................................... 19
8.2.3 "Forced OFF" mode ..................................................... 19
8.2.4 "Forced ON" mode....................................................... 19
8.3 System requirements ................................................................. 20
9 Troubleshooting 20
9.1 Overview: Troubleshooting......................................................... 20
9.2 Solving problems based on symptoms....................................... 20
9.2.1 Symptom: Cannot access the web page ..................... 20
9.2.2 Symptom: The app does not find the LAN adapter...... 20
9.3 Solving problems based on error codes..................................... 20
9.3.1 Error codes of the indoor unit....................................... 20
9.3.2 Error codes of the LAN adapter ................................... 20
10 Technical data 22
10.1 Wiring diagram ........................................................................... 22
1 About the documentation
1.1 About this document
Target audience
Authorised installers
Documentation set
This document is part of a documentation set. The complete set
consists of:
▪General safety precautions
▪ Safety instructions that you must read before installing
▪ Format: Paper (in the box of the indoor unit)
▪Installation manual:
▪ Installation instructions
▪ Format: Paper (supplied in the kit)
▪Installer reference guide:
▪ Installation instructions, configuration, application guidelines,…
▪ Format: Digital files on http://www.daikineurope.com/support-
and-manuals/product-information/
Latest revisions of the supplied documentation may be available on
the regional Daikin website or via your dealer.
The original documentation is written in English. All other languages
are translations.
Technical engineering data
▪ A subset of the latest technical data is available on the regional
Daikin website (publicly accessible).
▪ The full set of latest technical data is available on the Daikin
extranet (authentication required).
2 About the product
The Daikin Altherma LAN adapter allows for app control of the
Daikin Altherma heat pump system and, depending on the model,
allows for the integration of the heat pump system in a Smart Grid
application.
The LAN adapter is available in 2 versions:
Model Functionality
BRP069A61 App control + Smart Grid
application
BRP069A62 App control only

2 About the product
Installer reference guide
3
BRP069A61+BRP069A62
Daikin Altherma LAN adapter
4P464229-1B – 2018.10
Components: casing
a a
bd b b
a
c
c
e
aWall mounting holes
bKnockout holes (wiring from the bottom)
cKnockout holes (wiring from the rear)
dEthernet connection
eStatus LEDs
Components: PCB
X1A
X2A
X3A
X4A
b
a
LD1
LD2
LD3
LD4
X1A~X4A Connectors
aDIP switch
bStatus LEDs
Status LEDs
LED Description Behaviour
LD1 Indication of power to the
adapter, and of normal
operation.
▪ LED flashing: normal
operation.
▪ LED NOT flashing: no
operation.
LD2 Indication of TCP/IP
communication with the
router.
▪ LED ON: normal
communication.
▪ LED flashing:
communication
problem.
LED Description Behaviour
LD3 Indication of
communication with the
indoor unit.
▪ LED ON: normal
communication.
▪ LED flashing:
communication
problem.
LD4(a) Indication of Smart Grid
activity.
▪ LED ON: system
running in the
"Recommended ON",
"Forced ON", or
"Forced OFF" Smart
Grid operation mode.
▪ LED OFF: system
running in the "Normal
operation" Smart Grid
operation mode, or
operating in normal
operation conditions
(space heating/cooling,
production of domestic
hot water).
▪ LED flashing: LAN
adapter performing a
Smart Grid compatibility
check.
(a) This LED is ONLY active for BRP069A61 (present for
BRP069A62, but ALWAYS inactive).
INFORMATION
▪ The DIP switch is used to configure the system. For
more information, see "7Configuration"on page14.
▪ When the LAN adapter performs a Smart Grid
compatibility check, LD4 flashes. This is NOT
erroneous behaviour. After a successful check, LD4 will
either stay ON or go OFF. When it keeps flashing for
more than 30 minutes, the compatibility check failed,
and NO Smart Grid operation is possible.
2.1 Compatibility
Make sure your Daikin Altherma system is compatible for use with
the LAN adapter (app control and/or Smart Grid applications). For
more information, see the installer reference guide of the Daikin
Altherma system.
2.2 System layout
Integrating the LAN adapter into a Daikin Altherma system allows for
the following applications:
▪ App control (only)
▪ Smart Grid application (only)
▪ App control + Smart Grid application

2 About the product
Installer reference guide
4
BRP069A61+BRP069A62
Daikin Altherma LAN adapter
4P464229-1B – 2018.10
2.2.1 App control (only)
d
X4A
X3A
P1/P2
b
a
c
aLAN adapter (BRP069A61/BRP069A62)
bIndoor unit
cUser interface
dRouter

2 About the product
Installer reference guide
5
BRP069A61+BRP069A62
Daikin Altherma LAN adapter
4P464229-1B – 2018.10
2.2.2 Smart Grid application (only)
g
e
230 V AC
X3A
P1/P2
c
a
X1A
f
X2A
b
d
aLAN adapter (BRP069A61)
bIndoor unit
cUser interface
dElectricity meter (optional)
eSolar inverter/energy management system
fCircuit breaker
gSolar panels

2 About the product
Installer reference guide
6
BRP069A61+BRP069A62
Daikin Altherma LAN adapter
4P464229-1B – 2018.10
2.2.3 App control + Smart Grid application
h
f
230 V AC
X3A
P1/P2
c
a
X1A
X4A
g
X2A
b
e
d
aLAN adapter (BRP069A61)
bIndoor unit
cUser interface
dRouter
eElectricity meter (optional)
fSolar inverter/energy management system
gCircuit breaker
hSolar panels

3 About the box
Installer reference guide
7
BRP069A61+BRP069A62
Daikin Altherma LAN adapter
4P464229-1B – 2018.10
2.3 System requirements
The requirements posed on the Daikin Altherma system depend on
the LAN adapter application/system layout.
App control
Item Requirement
LAN adapter software It is recommended to ALWAYS
keep the LAN adapter software
up-to-date.
Unit control method Make sure user interface setting
[C‑07] is set to 2:RTControl.
Smart Grid application
Item Requirement
LAN adapter software It is recommended to ALWAYS
keep the LAN adapter software
up-to-date.
Unit control method Make sure user interface setting
[C‑07] is set to 2:RTControl.
Domestic hot water settings To allow for energy buffering in
the domestic hot water tank:
▪ Domestic hot water setting
[E-05] (DHW operation) MUST
be set to "DHW" ([E-05]=1).
▪ Domestic hot water setting
[E-06] (DHW tank type.) MUST
be set to "DHW
tank" ([E-06]=1).
Power consumption control
settings
▪ Power consumption control
setting [4‑08] (Mode) MUST be
set to "Continuous" ([4‑08]=1).
▪ Power consumption control
setting [4‑09] (Type) MUST be
set to "Power" ([4‑09]=1).
INFORMATION
For instructions on how to perform a software update, see
"7.4Updating software"on page14.
2.4 On-site installation requirements
What you need on site to install the LAN adapter depends on the
system layout.
BRP069A61 BRP069A62
Always
PC/laptop with Ethernet connector
Router (DHCP enabled)
At least one 2‑wire cable (for the connection of the LAN adapter to
the indoor unit (P1/P2))
Smartphone with the Online Controller app
Depending on the system layout
IF connection to an
electricity meter
(X2A)
Electricity meter —
2‑wire cable —
IF connection to a
solar inverter/energy
management system
(X1A)
2‑wire cable —
Circuit breaker
(100mA~6A, type B)
—
INFORMATION
▪ For an overview of the possible system layouts, see
"2.2 System layout" on page 3. For more information
about the electrical wiring, see "4.2 Overview of
electrical connections"on page8.
▪ The function of the router in the system depends on the
system layout. In case of app control (only), the router
is a mandatory system component, required for the
communication between Daikin Altherma system and
smartphone. In case of Smart Grid application (only),
the router is NOT a mandatory component, but only
used for configuration purposes. In case of app control
+ Smart Grid application, you need the router both as a
system component and for configuration purposes.
▪ The smartphone and Online Controller app are used to
perform a LAN adapter software update (if required).
Therefore, ALWAYS take a smartphone plus app to the
installation site, also when the adapter is only used for
the Smart Grid application.
▪ Some tools and components might already be available
on site. Before going on site, find out which
components are already at hand, and which ones you
need to provide (e.g. router, electricity meter, …).
3 About the box
3.1 To unpack the LAN adapter
1Unpack the LAN adapter.
a
b
c
aFront casing
bPCB
cRear casing
2Separate the accessories.
a
a
a
aAccessories

4 Preparation
Installer reference guide
8
BRP069A61+BRP069A62
Daikin Altherma LAN adapter
4P464229-1B – 2018.10
Accessories: BRP069A61
2× 1× 1×
a b c 1× d
3× 3× 3×
f
1×
e f g h 4× i1× 1× j k
Accessory BRP069A61 BRP069A62
a Installation manual O O
b 6‑pole slide
connector for X1A
O —
c 2‑pole slide
connector for X2A
O —
d 2‑pole slide
connector for X3A
O O
e Ethernet cable O O
f Grommets O O
g Screws to mount
rear casing
O O
h Plugs to mount rear
casing
O O
i Screws to mount
PCB
O O
j Screw to close
front casing
O O
k Cable tie O —
4 Preparation
4.1 Installation site requirements
INFORMATION
Also read the maximum cable length requirements set out
in "4.2Overview of electrical connections"on page8.
▪ Mind the following spacing installation guidelines:
>30 mm >30 mm
>90 mm(a) >160 mm(b)
(a) Provide enough space to connect the Ethernet cable
without exceeding its minimum bend radius (typically
90mm)
(b) Provide enough space to open the casing with a flat-blade
screwdriver (typically 160mm)
▪ The LAN adapter is designed to be wall-mounted in dry, indoor
locations only. Make sure the installation surface is a flat and
vertical non-combustible wall.
▪ The LAN adapter is designed to be mounted in the following
orientation only: with the PCB on the right-hand side in the casing,
and the Ethernet connector facing the floor.
▪ The LAN adapter is designed to operate in ambient temperatures
ranging from 5~35°C.
Do NOT install the LAN adapter in the following places:
▪ In places with high humidity (max. RH=95%), such as bathrooms.
▪ In places where frost is possible.
4.2 Overview of electrical connections
Connectors
X4A
4
N
L
3
2
1
2
1
X1A
X2A
X3A
a1
A
b
c
a2
d
ABRP069A61 only
a1 To solar inverter/energy management system
a2 230VAC detection voltage
bTo electricity meter
cTo indoor unit (P1/P2)
dTo router
Connections
Connection Cable section Wires Maximum
cable length
Accessory cables
Router (X4A) — — 50/100m(a)
Field-supplied cables
Indoor unit (P1/
P2) (X3A)
0.75~1.25mm22(b) 200m
Electricity meter
(X2A)
0.75~1.25mm22(c) 100m
Solar inverter/
energy
management
system +
230VAC
detection
voltage (X1A)
0.75~1.5mm2Depends on
application(d)
100m
(a) The Ethernet cable delivered as an accessory is 1m long.
It is, however, possible to use a field-supplied Ethernet
cable. In this case, respect the maximum allowed distance
between LAN adapter and router, which is 50m in case of
Cat5e cables, and 100m in case of Cat6 cables.
(b) These wires MUST be sheathed. Recommended strip
length: 6mm.
(c) These wires MUST be sheathed. Recommended strip
length: 6mm.
(d) All wiring to X1A MUST be H05VV. Required strip length:
7mm. For more information, see "4.2.4Solar inverter/
energy management system"on page9.

4 Preparation
Installer reference guide
9
BRP069A61+BRP069A62
Daikin Altherma LAN adapter
4P464229-1B – 2018.10
4.2.1 Router
Make sure the LAN adapter can be connected via a LAN connection.
The minimum category for the Ethernet cable is Cat5e.
The function of the router in the system depends on the system
layout.
System layout Function
App control (only) The router is a mandatory
system component, required for
the communication between
Daikin Altherma system and
smartphone.
For more information, see
"2.2System layout"on page3.
Smart Grid application (only) The router is NOT a mandatory
system component, but only
used as a tool for configuration
purposes.
For more information, see
"7Configuration"on page14.
App control + Smart Grid
application
The router is both a mandatory
system component (app
control) and a tool for
configuration purposes (Smart
Grid application).
For more information, see
"2.2System layout"on page3
and "7Configuration"on
page14.
If the router is a system component, it can be integrated in the
system in the following ways:
Wired
c
X4AX3AP1/P2
a
b
aLAN adapter
bIndoor unit
cRouter
Wireless
cd
X4AX3AP1/P2
a
b
aLAN adapter
bIndoor unit
cRouter
dWireless bridge
Power line
c
d d
e
X4AX3AP1/P2
a
b
aLAN adapter
bIndoor unit
cRouter
dPower line adapter
ePower line
INFORMATION
It is recommended to connect the LAN adapter to the
router directly. Depending on the wireless bridge or power
line adapter model, the system might not function properly.
4.2.2 Indoor unit
For power and communication with the indoor unit, the LAN adapter
is connected to the indoor unit's P1/P2 terminals via a 2‑wire cable.
There is NO separate power supply: the adapter gets its power from
the indoor unit's P1/P2 terminals.
4.2.3 Electricity meter
If the LAN adapter is connected to an electricity meter, make sure it
is an electrical pulse meter.
Requirements:
Item Specification
Type Pulse meter (5VDC pulse
detection)
Possible number of pulses ▪ 100pulse/kWh
▪ 1000pulse/kWh
Pulse duration Minimum On
time
10ms
Minimum OFF
time
100ms
Measurement type Depends on the installation:
▪ Single‑phase AC meter
▪ Three‑phase AC meter
(balanced loads)
▪ Three‑phase AC meter
(unbalanced loads)
INFORMATION
It is required that the electricity meter has a pulse output
that can measure the total energy injected INTO the grid.
Suggested electricity meters
Phase ABB reference
Single 2CMA100152R1000 B21 212-100
Three 2CMA100166R1000 B23 212-100
4.2.4 Solar inverter/energy management
system
INFORMATION
Before installation, confirm that the solar inverter/energy
management system is equipped with the digital outputs
required to connect it to the LAN adapter. For more
information, see "8Smart Grid application"on page17.
Connector X1A is for the connection of the LAN adapter to the digital
outputs of a solar inverter/energy management system, and allows
for the integration of the Daikin Altherma system in a Smart Grid
application.
X1A/N+L supply a 230VAC detection voltage to the input contact of
X1A. The 230 V AC detection voltage enables the detection of the
state (open or close) of the digital inputs and does NOT supply
power to the rest of the LAN adapter PCB.
Make sure X1A/N+L are protected by a fast acting circuit breaker
(rated current 100mA~6A, type B).

5 Installation
Installer reference guide
10
BRP069A61+BRP069A62
Daikin Altherma LAN adapter
4P464229-1B – 2018.10
The rest of the wiring to X1A differs depending on the digital outputs
available on the solar inverter/energy management system and/or on
the Smart Grid operation modes that you want the system to run in.
For more information, see "8Smart Grid application"on page17.
5 Installation
5.1 Overview: Installation
The installation of the LAN adapter consists of the following stages:
1 Mounting the rear casing to the wall
2 Mounting the PCB to the rear casing
3 Connecting electrical wiring
4 Mounting the front casing to the rear casing
5.2 Mounting the LAN adapter
5.2.1 About mounting the LAN adapter
The LAN adapter is mounted to the wall by way of the mounting
holes (a) in the rear casing. Before mounting the rear casing to the
wall, you have to remove some knockout holes (b)(c), depending on
how you want to route the wiring and insert it into the adapter.
You can route and insert the wiring from the bottom or from the rear.
Respect the following rules and restrictions:
Wiring Possibilities and restrictions
Wiring routed and inserted from
the bottom
▪ ONLY for surface wiring routed
from the bottom.
▪ When routing wiring from the
bottom, ALWAYS let it enter
the adapter via the holes in the
bottom of the casing (b). It is
NOT allowed to clamp this
wiring between the casing and
the wall and let it enter via the
holes in the rear (c).
▪ The wiring for X1A and X4A
MUST be routed and inserted
from the bottom. The wiring for
X2A and X3A CAN be routed
and inserted from the bottom
(or from the rear).
▪ When routing and inserting
wiring from the bottom,
remove the required knockout
holes in the bottom of the
casing (b) and replace them
with the grommets from the
accessory bag.
Wiring routed and inserted from
the rear
▪ ONLY for in‑wall wiring
entering the adapter from the
rear.
▪ The wiring for X2A and X3A
CAN be routed and inserted
from the rear (or from the
bottom). The wiring for X1A
and X4A CANNOT be routed
and inserted from the rear.
▪ It is NOT allowed to route
wiring from the bottom, clamp
it between the casing and the
wall, and let it enter via the
holes in the rear (c).
a a
b b b
a
c
c
aMounting holes
bBottom knockout holes
cRear knockout holes
INFORMATION
Wiring from the bottom. ALWAYS replace any removed
knockout holes with the grommets delivered in the
accessory bag. Before inserting the grommets into the
holes, cut them open with a utility knife, so that you can let
the wiring enter the adapter through the grommets. The
grommets MUST be inserted into the holes before you
insert the wiring into the adapter.
NOTICE
Wiring from the rear. When removing knockout holes,
make sure to remove any sharp edges that might arise
around the holes, this to protect the wiring from damage.
INFORMATION
▪ Letting the wiring enter the adapter from the rear allows
you to hide the wiring in the wall.
▪ It is NOT possible to let the Ethernet cable enter from
the rear. The Ethernet cable is ALWAYS connected
from the bottom.
5.2.2 To mount the rear casing to the wall
1Hold the rear casing against the wall and mark the position of
the holes.
2Drill the holes.
1 2
3Mount the rear casing to the wall with the screws and plugs
from the accessory bag.

5 Installation
Installer reference guide
11
BRP069A61+BRP069A62
Daikin Altherma LAN adapter
4P464229-1B – 2018.10
3
1
2
3×
3×
5.2.3 To mount the PCB to the rear casing
4×
NOTICE: Risk of electrostatic discharge
Before mounting the PCB, touch an earthed part (a
radiator, the casing of the indoor unit, ...) to eliminate static
electricity and protect the PCB from damage. ONLY handle
the PCB by its sides.
5.3 Connecting the electrical wiring
5.3.1 About connecting the electrical wiring
Typical workflow
Connecting the electrical wiring typically consists of the following
stages:
System layout Typical workflow
App control (only) ▪ Connecting the adapter to the
indoor unit (P1/P2).
▪ Connecting the adapter to a
router.
Smart Grid application (only) ▪ Connecting the adapter to the
indoor unit (P1/P2).
▪ Connecting the adapter to a
solar inverter/energy
management system.
▪ Connecting the adapter to an
electricity meter (optional).
For more information about the
Smart Grid application, see
"8Smart Grid application"on
page17.
System layout Typical workflow
App control + Smart Grid
application
▪ Connecting the adapter to the
indoor unit (P1/P2).
▪ Connecting the adapter to a
router.
▪ Connecting the adapter to a
solar inverter/energy
management system, if
required by the Smart Grid
application.
▪ Connecting the adapter to an
electricity meter, if required by
the Smart Grid application
(optional).
For more information about the
Smart Grid application, see
"8Smart Grid application"on
page17.
5.3.2 Precautions when connecting the
electrical wiring
INFORMATION
Also read the precautions and requirements in the
following chapters:
▪ General safety precautions
▪ Preparation
DANGER: RISK OF ELECTROCUTION
Do NOT turn on the power supply (both the power supplied
by the indoor unit to X3A and the detection voltage
supplied to X1A) before you have connected all the wiring
and closed the adapter.
NOTICE
To prevent damage to the PCB, it is NOT allowed to
connect the electrical wiring with the connectors already
connected to the PCB. First connect the wiring to the
connectors, then connect the connectors to the PCB.
WARNING
To prevent damage and/or injury, do NOT make any
connections to X1A and X2A on LAN adapter BRP069A62.
5.3.3 To connect the indoor unit
INFORMATION
▪ In the indoor unit switch box, the cable is connected to
the same terminals the user interface is connected to
(P1/P2). For more information, see the installation
manual of the indoor unit.
▪ The 2 wires from the cable are NOT polarised. When
connecting them to the terminals, their polarity does
NOT matter.
1When entering the wiring from the bottom: inside the LAN
adapter casing, ensure strain relief by routing the cable along
the indicated cable path.
2Connect indoor unit terminals P1/P2 to LAN adapter terminals
X3A/1+2.

5 Installation
Installer reference guide
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BRP069A61+BRP069A62
Daikin Altherma LAN adapter
4P464229-1B – 2018.10
X4A
X1A
X2A
X3A
P2P1
5.3.4 To connect the router
X4A
X1A
X2A
X3A
NOTICE
To prevent communication problems due to cable
breakdown, do NOT exceed the minimum bend radius of
the Ethernet cable.
5.3.5 To connect the electricity meter
INFORMATION
This connection is ONLY supported by LAN adapter
BRP069A61.
1When entering the wiring from the bottom: inside the LAN
adapter casing, ensure strain relief by routing the cable along
the indicated cable path.
2Connect the electricity meter to LAN adapter terminals
X2A/1+2.
S1S
2
1
X4A
X1A
X2A
X3A
INFORMATION
Mind the polarity of the cable. The positive wire MUST be
connected to X2A/1; the negative wire to X2A/2.
WARNING
Make sure to connect the electricity meter in the correct
direction, so that it measures the total energy injected
INTO the grid.
5.3.6 To connect the solar inverter/energy
management system
INFORMATION
This connection is ONLY supported by LAN adapter
BRP069A61.
INFORMATION
How the solar inverter/energy management system is
connected to X1A depends on the Smart Grid application.
The connection described in the instructions below is for
the system to run in the "Recommended ON" operation
mode. For more information, see "8 Smart Grid
application"on page17.
WARNING
Make sure X1A/N+L are protected by a fast acting circuit
breaker (rated current 100mA~6A, type B).
WARNING
When connecting the wiring to LAN adapter terminal X1A,
make sure each wire is securely fastened to the
appropriate terminal. Use a screwdriver to open the wire
clamps. Make sure the bare copper wire is fully inserted
into the terminal (bare copper wire CANNOT be visible).
1
3
2
1Ensure strain relief by fastening the cable with a cable tie to the
cable tie mounting.
2Provide a detection voltage to X1A/N+L. Make sure X1A/N+L
are protected by a fast acting circuit breaker (100mA~6A, type
B).
3For the system to run in the "Recommended ON" operation
mode (Smart Grid application), connect the digital outputs of the
solar inverter/energy management system to LAN adapter
digital inputs X1A/1+2 LAN.
X4A
X1A
X2A
X3A
S1S LN
4
L
N
3
2
1

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To connect to a voltage free contact (Smart Grid
application)
If the solar inverter/energy management system has a voltage free
contact, connect the LAN adapter as follows:
X1A
a
3
1
2
4
N
L
230 V AC
aTo voltage free contact
INFORMATION
The voltage free contact should be able to switch
230VAC – 20mA.
To connect to a controllable wall socket (Smart
Grid application)
If a wall socket is available that is controlled by the solar inverter/
energy management system, connect the LAN adapter as follows:
X1A
3
1
2
4
N
L
NOTICE
Make sure a fast acting fuse or circuit breaker is present in
the setup (or as part of the wall socket, or install an
external one (rated current 100mA~6A, type B)).
5.4 Finishing the LAN adapter
installation
5.4.1 LAN adapter serial number
Before closing the LAN adapter, note down its serial number. This
number can be found on the adapter's Ethernet connector
(bottommost number on X4A). Note it down in the table below.
Serial number
INFORMATION
The serial number is used during the configuration of the
LAN adapter. For more information, see
"7Configuration"on page14.
5.4.2 To close the LAN adapter
1Put the front casing to the rear casing and tighten the screw.
1
2
3
1×
5.5 Opening the LAN adapter
5.5.1 About opening the LAN adapter
The average installation procedure does NOT involve opening the
adapter. However, in case you do have to open it, follow below
procedure.
DANGER: RISK OF ELECTROCUTION
Before opening the LAN adapter, turn OFF all power
supply (both the power received from the indoor unit to
X3A and the detection voltage supplied to X1A, if
applicable).
5.5.2 To open the LAN adapter
1Remove the screw with a screwdriver.
2Pull the top of the front casing towards you.
1
1×
3
2
6 Starting up the system
The LAN adapter gets its power from the indoor unit. For the LAN
adapter to function, therefore make sure it is connected to the indoor
unit, and the indoor unit is powered on.
After powering on the system, it can take up to 30 minutes before
the LAN adapter is operational, depending on the system layout.

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7 Configuration
7.1 Overview: Configuration
LAN adapter configuration depends on the LAN adapter application/
system layout.
If Then
The LAN adapter is used for app
control
See "7.2Configuring the LAN
adapter for app control"on
page14.
The LAN adapter is used for the
Smart Grid application
See "7.3Configuring the LAN
adapter for the Smart Grid
application"on page14.
Additionally, this chapter contains instructions for how to:
Topic Chapter
Update software "7.4Updating software"on
page14
Access the configuration web
interface
"7.5Configuration web
interface"on page14
Consult system information "7.6System information"on
page15
Perform a factory reset "7.7Factory reset"on page15
Make network settings "7.8Network settings"on
page16
Remove the LAN adapter from
the Daikin Altherma system
"7.9Removal"on page17
INFORMATION
If 2 LAN adapters are present in the same LAN network,
configure them separately.
7.2 Configuring the LAN adapter for
app control
When the LAN adapter is used for app control (only), there is hardly
any configuration required. After correct installation and system
start-up, all system components (LAN adapter, router, and Online
Controller app) should be able to find each other automatically by
way of their IP address.
If the system components fail to connect to each other automatically,
you can connect them to each other manually by making use of a
fixed IP address. In this case, provide LAN adapter, router, and
Online Controller app with the same fixed IP address. For how to
provide the LAN adapter with a fixed IP address, see "7.8Network
settings"on page16.
7.3 Configuring the LAN adapter for
the Smart Grid application
When the LAN adapter is used for the Smart Grid application,
configure the LAN adapter on the dedicated configuration web
interface.
▪ For instructions on how to access the configuration web interface,
see "7.5Configuration web interface"on page14.
▪ For an overview of Smart Grid settings, see "8.1 Smart Grid
settings"on page18.
▪ For more information on the Smart Grid application, see "8Smart
Grid application"on page17.
If required, perform a software update. For instructions, see
"7.4Updating software"on page14.
INFORMATION
For a good understanding of the Smart Grid application,
and to be able to properly configure the LAN adapter, it is
recommended to first read up on the Smart Grid
application in "8Smart Grid application"on page17.
7.4 Updating software
To update LAN adapter software, use the Daikin Online Controller
app.
INFORMATION
▪ To update LAN adapter software with the Online
Controller app, you need a router. In case the LAN
adapter is only used for the Smart Grid application (and
a router is not part of the system), temporarily add a
router to the setup according to "2.2.3 App control +
Smart Grid application"on page6.
▪ The Online Controller app will automatically check the
LAN adapter software version and ask for an update, if
required.
INFORMATION
For the indoor unit and user interface to function with the
LAN adapter, it is required that their software meets
requirements. ALWAYS make sure the unit and user
interface have the latest software version. For more
information, see http://www.daikineurope.com/support-and-
manuals/product-information/.
7.4.1 To update LAN adapter software
Prerequisite: A router is (temporarily) part of the layout, you have a
smartphone with the Online Controller app, and the app notified you
that new LAN adapter software is available.
1Follow the update procedure in the app.
Result: The new software is automatically downloaded to the
LAN adapter.
Result: To implement changes, the LAN adapter automatically
performs a power reset.
Result: The LAN adapter software is now updated to the latest
version.
INFORMATION
During the software update, the LAN adapter and the app
CANNOT be operated. It is possible that the user interface
of the indoor unit displays error U8-01. When the update is
finished, this error code will disappear automatically.
7.5 Configuration web interface
On the configuration web interface you can make the following
settings:
Section Settings
Information Consult various system
parameters
Upload adapter SW Perform a LAN adapter software
update
Factory reset Perform a LAN adapter factory
reset
Network settings Make various network settings
(e.g. set a fixed IP address)
Smart Grid Make settings related to the
Smart Grid application

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INFORMATION
The configuration web interface is available for 2 hours
after powering on the LAN adapter. To make the
configuration web interface available again after it has
expired, the LAN adapter requires a power reset. To
perform a power reset, turn OFF/ON the power going to
the LAN adapter via indoor unit terminals P1/P2. It is NOT
required to reset the 230VAC detection voltage.
7.5.1 Accessing the configuration web interface
Normally, you should be able to access the configuration web
interface by browsing to its URL: http://altherma.local. If this does not
work out, navigate to the configuration web interface by using the
LAN adapter's IP address. The IP address depends on network
configuration.
Access via URL
Prerequisite: Your computer is connected to the same router (same
network) the LAN adapter is connected to.
Prerequisite: The router supports DHCP.
1In your browser, go to http://altherma.local
Access via LAN adapter IP address
Prerequisite: Your computer is connected to the same router (same
network) the LAN adapter is connected to.
Prerequisite: You have retrieved the LAN adapter's IP address.
1In your browser, go to the LAN adapter's IP address.
To retrieve the LAN adapter's IP address, various ways are possible:
Retrieval via Instruction
The Daikin Online Controller app ▪ In the app, go to "Adapter
information" > "IP address".
▪ Retrieve the LAN adapter's IP
address.
Your router's DHCP client list ▪ Find the LAN adapter in the
router's DHCP client list.
▪ Retrieve the LAN adapter's IP
address.
Access via DIP switch + custom static IP address
Prerequisite: Your computer is directly connected to the LAN
adapter with an Ethernet cable, and is NOT connected to any
network (wifi, LAN, …).
Prerequisite: The power to the LAN adapter is OFF.
1Set DIP switch 4 to "ON".
2Turn ON the power to the LAN adapter.
3In your browser, go to http://169.254.10.10.
NOTICE
Use appropriate tooling to set the DIP switches to another
position. Beware of electrostatic discharge.
INFORMATION
The LAN adapter only checks the configuration of the DIP
switch after a power reset. To configure the DIP switch,
therefore make sure the power to the adapter is OFF.
INFORMATION
For BRP069A61, 'power' is both the power supplied by the
indoor unit AND the 230 V AC detection voltage supplied
to X1A.
7.6 System information
To consult system information, go to "Information" on the
configuration web interface.
Information
LAN adapter firmware: 17003905_PP
Smart grid: enabled
IP address: 10.0.0.7
MAC address: 00:23:7e:f8:09:5d
Serial number: 170300003
User interface SW: v01.19.00
User interface EEPROM: AS1705847-01F
Hydro SW: ID66F2
Hydro EEPROM: AS1706432-25A
Information Description/translation
LAN adapter
LAN adapter firmware LAN adapter software version
Smart grid Check if the LAN adapter can be
used for the Smart Grid
application
IP address LAN adapter IP address
MAC address LAN adapter MAC address
Serial number Serial number
User interface
User interface SW User interface software
User interface EEPROM User interface EEPROM
Indoor unit
Hydro SW Indoor unit hydro module
software version
Hydro EEPROM Indoor unit hydro module
EEPROM
7.7 Factory reset
There are 3 ways to perform a factory reset:
1 Via the DIP switch (preferred method);
2 Via the configuration web interface;
3 Via the Online Controller app.
INFORMATION
Mind that when you perform a factory reset, ALL current
settings and configuration will be reset. Use this function
with care.
Performing a factory reset might be useful in the following
cases:
▪ You can't find the LAN adapter (anymore) in the
network;
▪ The LAN adapter lost its IP address;
▪ You want to reconfigure the Smart Grid application;
▪ …
7.7.1 To perform a factory reset
Via the DIP switch (preferred method)
1Turn OFF the power to the LAN adapter.

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2Set DIP switch 2 to "ON".
3Turn ON the power.
4Wait for 15 seconds.
5Turn OFF the power.
6Set the switch back to "OFF".
7Turn ON the power.
NOTICE
Use appropriate tooling to set the DIP switches to another
position. Beware of electrostatic discharge.
INFORMATION
The LAN adapter only checks the configuration of the DIP
switch after a power reset. To configure the DIP switch,
therefore make sure the power to the adapter is OFF.
INFORMATION
For BRP069A61, 'power' is both the power supplied by the
indoor unit AND the 230 V AC detection voltage supplied
to X1A.
Via the configuration web interface
1Go to "Factory reset" on the configuration web interface.
2Click the reset button.
Factory reset
This will set the LAN adapter back to default settings. Unit settings remains the same.
After this a reboot will be executed.
Reset
Information Translation
This will set the LAN adapter
back to default settings. Unit
settings remains the same. After
this a reboot will be executed.
This will reset the LAN adapter to
default settings. Indoor unit
settings remain the same. After
the reset, a reboot is executed.
INFORMATION
For instructions on how to access the configuration web
interface, see "7.5.1 Accessing the configuration web
interface"on page15.
Via the app
1Open the Online Controller app and perform a factory reset.
7.8 Network settings
Normally, the LAN adapter applies network settings automatically,
and no changes to these are required. If required, however, it is
possible to make network settings in the following ways:
1 Via the configuration web interface (various settings);
2 Via the DIP switch (custom static IP address only).
Note on the LAN adapter IP address
There are 3 ways to assign an IP address to the LAN adapter:
IP address Description + method
DHCP protocol (default) The system automatically
assigns the LAN adapter an IP
address by way of the DHCP
protocol. This is the default
situation, and set on the
configuration web interface. See
"Via the configuration web
interface"on page16.
Static IP address Bypass the DHCP protocol and
manually assign a static IP
address to the LAN adapter. Do
this via the configuration web
interface. See "Via the
configuration web interface"on
page16.
Custom static IP address Bypass any IP settings made on
the configuration web interface
and assign a custom static IP
address to the LAN adapter. Do
this via the DIP switch. See "Via
the DIP switch"on page17.
INFORMATION
Normally, network/IP settings are automatically applied
and require no changes. Only make changes to the
network/IP settings when absolutely required (e.g. when
the system does not detect the LAN adapter
automatically).
7.8.1 To make network settings
Via the configuration web interface
1Go to "Network settings" on the configuration web interface.
2Make network settings.
Network settings
DHCP active Automatic Manually
Static IP address 10 .0. . 70
255 .255 ..0255
10 .0. . 10
10 .0. . 10
10 .0. . 10
Subnetmask
Default gateway
Primary DNS
Secondary DNS
Submit
Information Translation/description
DHCP active DHCP active
Automatic Automatic
Manually Manually
Static IP address Static IP address
Subnet Mask Subnetmask
Default gateway Default gateway
Primary DNS Primary DNS
Secondary DNS Secondary DNS

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INFORMATION
By default "DHCP active" is set to "Automatic" and IP
settings are configured automatically and dynamically by
way of the DHCP protocol. When setting "DHCP active" to
"Manually", you bypass the DHCP protocol. Instead, define
a static IP address for the LAN adapter in the fields next to
"Static IP address".
When you set a static IP address for the LAN adapter, you
make access to the configuration web interface via the
URL (http://altherma.local) impossible. Therefore, when
setting a static IP address, note it down somewhere, this
for easy future access to the configuration web interface.
Via the DIP switch
The DIP switch allows you to assign a custom static IP address to
the LAN adapter. This IP address is "169.254.10.10". When you
choose to do this, you bypass any IP settings made on the
configuration web interface.
To assign the custom static IP address to the LAN adapter:
1Turn OFF the power to the LAN adapter.
2Set DIP switch 2 to "ON".
3Turn ON the power.
NOTICE
Use appropriate tooling to set the DIP switches to another
position. Beware of electrostatic discharge.
INFORMATION
The LAN adapter only checks the configuration of the DIP
switch after a power reset. To configure the DIP switch,
therefore make sure the power to the adapter is OFF.
INFORMATION
For BRP069A61, 'power' is both the power supplied by the
indoor unit AND the 230 V AC detection voltage supplied
to X1A.
7.9 Removal
When you connect/disconnect the LAN adapter to/from the indoor
unit, the system should register its presence/absence automatically.
However, when you remove the LAN adapter from a system that
controlled by a user interface with model number EKRUCBL*, you
have to configure this manually. For more information, see the
documentation of the Daikin Altherma system.
7.9.1 To remove the LAN adapter from the
system
1On the (EKRUCBL*) user interface, go to Installer settings >
System layout > Options.
2In the options list, select LAN adapter.
3Select "No".
8 Smart Grid application
INFORMATION
This information ONLY applies to LAN adapter
BRP069A61.
INFORMATION
To use the LAN adapter for the Smart Grid application, it is
required that DIP switch 1 is set to "OFF" (default the
case). Alternatively, to disable the possibility of using the
LAN adapter for the Smart Grid application, it is possible to
set DIP switch 1 to "ON".
NOTICE
Use appropriate tooling to set the DIP switches to another
position. Beware of electrostatic discharge.
The LAN adapter allows for the connection of the Daikin Altherma
system to a solar inverter/energy management system, and enables
it to run in various Smart Grid operation modes. In this way, all
system components work together to limit the injection of (self-
generated) power into the grid, instead converting this power into
thermal energy by making use of the heat pump's thermal storage
capacity. This is called "energy buffering".
The system can buffer energy in the following ways:
▪ Heat up the domestic hot water tank;
▪ Heat up the room;
▪ Cool down the room.
The Smart Grid application is controlled by the solar inverter/energy
management system, that monitors the grid, and sends commands
to the LAN adapter. The adapter is connected to the solar inverter/
energy management system (digital outputs) by way of connector
X1A (digital inputs).
Solar inverter/energy
management system
(digital outputs)
X1A
(digital inputs)
Digital output 1 SG0
(X1A/1+2)
Digital output 2 SG1
(X1A/3+4)
The solar inverter/energy management system controls the state of
the LAN adapter's digital inputs. Depending on the state of the inputs
(open or closed), the Daikin Altherma system can run in the following
Smart Grid operation modes:
Smart Grid operation mode SG0
(X1A/1+2)
SG1
(X1A/3+4)
Normal operation/Free running
NO Smart Grid application
Open Open
Recommended ON
Energy buffering in the domestic
hot water tank and/or the room,
WITH power limitation.
Closed Open
Forced OFF
Deactivation of outdoor unit and
electrical heater operation in
case of high energy tariffs.
Open Closed
Forced ON
Energy buffering in the domestic
hot water tank and/or the room,
WITHOUT power limitation.
Closed Closed

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INFORMATION
For the system to run in all 4 possible Smart Grid operation
modes, the solar inverter/energy management system
needs to have 2 digital outputs available. If only 1 output is
available, then you can only connect to SG0, and the
system can only run in the "Normal operation/Free
running" and "Recommended ON" operation modes. For
the system to run in "Forced OFF" and "Forced ON", a
connection to SG1 is required (for those operation modes,
SG1 needs to get "closed").
INFORMATION
In case the system layout includes a controllable wall
socket, and the solar inverter/energy management system
activates this socket, SG0 gets "closed" and the system
runs in the "Recommended ON" operation mode. If the
solar inverter/energy management system deactivates the
socket, SG0 (and SG1) get "opened" and the system runs
in the "Normal operation/Free running" operation mode
(due to the 230V C detection voltage to X1A/L+N getting
cut off).
8.1 Smart Grid settings
To make changes to Smart Grid settings, go to Smart Grid on the
configuration web interface.
Smart Grid
Pulse meter setting No meter
Electrical heaters allowed No Yes
Room buffering allowed No Yes
Static power limitation 1.5kW
Submit
Information Translation
Pulse meter setting Pulse meter setting
No meter No meter
Electrical heaters allowed - No/
Yes
Electrical heaters allowed – No/
Yes
Room buffering allowed - No/Yes Room buffering allowed – No/
Yes
Static power limitation Static power limitation
INFORMATION
For instructions on how to access the configuration web
interface, see "7.5.1 Accessing the configuration web
interface"on page15.
8.1.1 Energy buffering
Depending on Smart Grid settings (configuration web interface),
energy buffering either happens in the domestic hot water tank only,
or in the domestic hot water tank and in the room. You can choose
whether or not to have the electrical heaters assist with the buffering
of energy in the domestic hot water tank.
Energy buffering System
requirements
Description
Domestic hot water
tank
▪ Make sure a
domestic hot water
tank is part of the
system.
▪ Domestic hot water
setting [E-05]
(DHW operation)
MUST be set to
"DHW" ([E-05]=1)
Domestic hot water
setting [E-06]
(DHW tank type.)
MUST be set to
"DHW
tank" ([E-06]=1).
The system produces
domestic hot water.
The tank heats up the
water up to the
maximum
temperature.
Room (heating) ▪ Allow for buffering
in the room on the
configuration web
interface.
▪ Make sure user
interface setting
[C‑07] is set to
2:RTControl.
The system heats up
the room up to the
comfort setpoint.
Room (cooling) ▪ Allow for buffering
in the room on the
configuration web
interface.
▪ Make sure user
interface setting
[C‑07] is set to
2:RTControl.
The system cools
down the room down
to the comfort
setpoint.
INFORMATION
▪ The system will ONLY buffer energy when the indoor
unit is in standby mode. Normal operation (scheduled
actions, etc.) has priority over energy buffering.
▪ On the configuration web interface, the buffering is
default set to "domestic hot water tank only".
▪ The maximum temperature during domestic hot water
tank buffering is the maximum tank temperature for the
applicable tank type.
▪ The space heating/cooling setpoint during room
buffering is the comfort setpoint for the room.
8.1.2 Power limitation
In the "Recommended ON" operation mode, the power consumption
of the Daikin Altherma system is limited either statically or
dynamically. In both cases, it is possible to include the power
consumption of the electrical heaters in the calculation (default NOT
the case).

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IF THEN
Static power limitation
(Static power limitation)
The power consumption of the
indoor unit is limited statically
based on a fixed value (default
1.5kW) that is set in the
configuration web interface.
During energy buffering, the
power consumption of the indoor
unit will NOT exceed this limit.
The value for this setting is only
used if the system does not
include an electricity meter (on
the configuration web interface:
Pulse meter setting: "No meter").
Otherwise, make use of dynamic
power limitation.
Dynamic power limitation
(Pulse meter setting)
The power limitation is auto-
adaptive, and dynamically
performed based on the power
injection into the grid, measured
by the electricity meter. To
minimise the power injection into
the grid, the indoor unit operates
as much as possible.
INFORMATION
When using an electricity meter for dynamic power
limitation, it is recommended to set it to 100 pulse/kWh or
1000 pulse/kWh (i.e. Pulse meter setting on the
configuration web interface).
INFORMATION
▪ In the "Forced ON" operation mode, energy buffering
happens WITHOUT power limitation.
▪ To get the most out of the energy buffering it is
recommended to make use of dynamic power limitation
by way of an electricity meter.
▪ The electrical heaters will ONLY operate when the
power limitation is higher than the power rating of the
heaters.
▪ For ERLQ011~016 and EBLQ
+EDLQ011~016CA(3)V3+W1 outdoor units, the power
limitation functionality is NOT available. When these
outdoor units are used in a Smart Grid system, they will
operate without power limitation. Electrical heater
assistance, however, will be disabled.
WARNING
Make sure to connect the electricity meter in the correct
direction, so that it measures the total energy injected
INTO the grid.
INFORMATION
▪ For dynamic power limitation to be possible, a single
connection point to the grid is required (one connection
point for the photovoltaic system AND the domestic
appliances). To function properly, the Smart Grid
algorithm requires the net sum of generated AND
consumed energy. The algorithm will NOT work when
there are separate meters for generated energy and
consumed energy.
▪ Since dynamic power limitation is performed based on
electricity meter input, you do NOT have to set the
power limitation value in the configuration web
interface.
8.2 Operation modes
8.2.1 "Normal operation/Free running" mode
In the "Normal operation"/"Free running" operation mode, the indoor
unit operates as normal, according to its owner's settings and
schedules. No Smart Grid functionalities are enabled.
8.2.2 "Recommended ON" mode
In the "Recommended ON" operation mode, the Daikin Altherma
system makes use of solar/grid power (when it is available, as
measured by the solar inverter/energy management system) to
produce domestic hot water and/or heat up or cool down the space.
The amount of solar/grid power that is used for buffering depends on
the domestic hot water tank and/or the room temperature. To align
solar/grid capacity and the power consumption by the Daikin
Altherma system, the power consumption of the indoor unit is limited
either statically (by a fixed value set in the configuration web
interface) or dynamically (auto-adaptively, as measured by the
electricity meter – if part of the system layout).
8.2.3 "Forced OFF" mode
In the "Forced OFF" operation mode, the solar inverter/energy
management system trigger the system to deactivate the operation
of the outdoor unit compressor and the electrical heaters. This is
especially useful in case of energy management systems that react
to high energy tariffs, or in case of grid overload (signaled by the
energy distributor to the energy management system). Once active,
"Forced OFF" mode will cause the system to stop space heating/
cooling, as well as domestic hot water production.
INFORMATION
Once running in one of the Smart Grid operation modes,
the system will keep running in that mode until the input
state of the LAN adapter is changed. Beware that if the
system runs in "Forced OFF" mode for a long time, comfort
issues can occur.
8.2.4 "Forced ON" mode
In the "Forced ON" operation mode, the Daikin Altherma system
makes use of solar/grid power (when it is available, as measured by
the solar inverter/energy management system) to produce domestic
hot water and/or heat up or cool down the space. The amount of
solar/grid power that is used for buffering depends on the domestic
hot water tank and/or the room temperature. In contrast to the
"Recommended ON" operation mode, there is NO power limitation:
the system selects the comfort setpoint for space heating/cooling,
and will heat up the domestic hot water tank to the maximum
temperature. The outdoor unit compressor and the electrical heaters
are not limited in their power consumption.
The "Forced ON" operation mode is particularly useful in case of
energy management systems that react to low energy tariffs, in case
of grid overload (signaled by the energy distributor to the energy
management system), or when multiple houses are connected to the
grid that are controlled simultaneously, this to stabilise the grid.
INFORMATION
Once running in one of the Smart Grid operation modes,
the system will keep running in that mode until the input
state of the LAN adapter is changed.

9 Troubleshooting
Installer reference guide
20
BRP069A61+BRP069A62
Daikin Altherma LAN adapter
4P464229-1B – 2018.10
8.3 System requirements
The Smart Grid application poses the following requirements to the
Daikin Altherma system:
Item Requirement
LAN adapter software It is recommended to ALWAYS
keep the LAN adapter software
up-to-date.
Unit control method Make sure user interface setting
[C‑07] is set to 2:RTControl.
Domestic hot water settings To allow for energy buffering in
the domestic hot water tank:
▪ Domestic hot water setting
[E-05] (DHW operation) MUST
be set to "DHW" ([E-05]=1).
▪ Domestic hot water setting
[E-06] (DHW tank type.) MUST
be set to "DHW
tank" ([E-06]=1).
Power consumption control
settings
▪ Power consumption control
setting [4‑08] (Mode) MUST be
set to "Continuous" ([4‑08]=1).
▪ Power consumption control
setting [4‑09] (Type) MUST be
set to "Power" ([4‑09]=1).
9 Troubleshooting
9.1 Overview: Troubleshooting
This chapter describes what to do in case of problems.
It contains information about:
1 Solving problems based on symptoms
2 Solving problems based on error codes
9.2 Solving problems based on
symptoms
9.2.1 Symptom: Cannot access the web page
Possible causes Corrective action
The LAN adapter is not powered
(heartbeat LED not blinking).
Make sure that the LAN adapter
is correctly connected to the
indoor unit, and that the power of
all connected equipment is
turned ON.
The configuration web interface
is ONLY available for 2 hours
after every power reset. Its timer
can have run out.
Perform a power reset on the
LAN adapter.
The LAN adapter is NOT
connected to the network
(network connection LED NOT
blinking).
Connect the LAN adapter to a
router.
The LAN adapter is NOT
connected to the router or the
router does NOT support DHCP.
Connect the LAN adapter to a
router that supports DHCP.
The computer is NOT connected
to the same router as the LAN
adapter.
Connect the computer to the
same router as the LAN adapter.
INFORMATION
If none of the corrective actions work, try performing a
power reset of the total system.
9.2.2 Symptom: The app does not find the LAN
adapter
In the rare case that the Online Controller app does not find the LAN
adapter automatically, connect router, LAN adapter, and app
manually by way of a fixed IP address.
1In the router, check the IP address that is currently assigned to
the LAN adapter.
2Access the configuration web interface with this IP address.
3On the configuration web interface, set "DHCP active" to
"Manually".
4In the router, assign a static IP address to the LAN adapter.
5On the configuration web interface, in the fields next to "Static
IP address", set the same static IP address.
6In the Online Controller app (Settings menu), assign the same
IP address to the LAN adapter.
7Reset the power to the LAN adapter.
Result: Router, LAN adapter, and Online Controller app share the
same fixed IP address and should be able to find each other.
9.3 Solving problems based on error
codes
9.3.1 Error codes of the indoor unit
If the indoor unit loses its connection with the LAN adapter, the
following error code appears on the user interface:
Error code Detailed error
code
Description
U8 01 Connection with adapter lost
Please contact your dealer.
9.3.2 Error codes of the LAN adapter
LAN adapter errors are indicated by the status LEDs. There is a
problem if one or more status LEDs have the following behaviour:
LED Error behavior Description
Heartbeat LED NOT
blinking
No normal operation.
Try resetting the LAN adapter or
contact your dealer.
Network LED flashing Communication problem.
Check the network connection.
Indoor unit communication
LED flashing
Communication problem with the
indoor unit.
Smart Grid LED flashing
for more than 30 minutes.
Smart Grid compatibility problem.
Try resetting the LAN adapter or
contact your dealer.