dallmeier DDF4010HDV Operating and maintenance instructions

High-end IP Network Dome Camera,
Full High-Definition (1080p), 10× Optical Zoom,
Auto-focus, Day/Night, Vandal-resistant
DDF4010HDV
Installation and Configuration
Rev. 2.0.4 / 2013-09-09
English

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Information about Copyright, Trademarks, Design Patents
© 2013 Dallmeier electronic
The reproduction, distribution and utilization of this document as well as the communication of
its contents to others without express authorization is prohibited. Offenders will be held liable for
the payment of damages. All rights reserved in the event of the grant of a patent, utility model or
design.
We reserve the right to make technical modications.
The manufacturer accepts no liability for damage to property or pecuniary damages arising due
to minor defects of the product or documentation, e.g. print or spelling errors, and for those not
caused by intention or gross negligence of the manufacturer.
Dallmeier electronic GmbH & Co.KG
Cranachweg 1
93051 Regensburg, Germany
www.dallmeier.com
[e-mail]
All trademarks identied by ® are registered trademarks of Dallmeier electronic.
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Table of Contents
1 Introduction...................................................................................................6
1.1 Validity.............................................................................................................6
1.2 Documents......................................................................................................6
1.3 Typographical Conventions.............................................................................7
2 Safety Instructions........................................................................................8
3 General Notes..............................................................................................10
3.1 Scope of Delivery..........................................................................................10
3.2 Transportation and Packaging ......................................................................10
3.3 Appropriate Use............................................................................................10
3.4 Performance Features ..................................................................................11
3.5 Warranty .......................................................................................................12
3.6 Approvals/Certications ................................................................................12
4 Requirements..............................................................................................13
4.1 General .........................................................................................................13
4.2 Power Supply................................................................................................13
4.3 Outdoor.........................................................................................................13
4.4 Operation ......................................................................................................13
5 Views and Connection Assignment ..........................................................14
5.1 In-ceiling Mount Variant ................................................................................14
5.2 Surface Mount Variant ..................................................................................16
5.3 Weather-proof Variant...................................................................................19
6 Installation and Commissioning................................................................20
6.1 In-ceiling Mount Variant ................................................................................20
6.2 Surface Mount Variant ..................................................................................24
7 Connection and Login................................................................................26
7.1 System Requirements...................................................................................26
7.2 Connection....................................................................................................27
7.3 Login .............................................................................................................29
8 Basic Settings .............................................................................................31
8.1 Language......................................................................................................31
8.2 System Time .................................................................................................31
8.2.1 Manual Conguration....................................................................................32
8.2.2 Time Server ..................................................................................................32
8.3 Camera Name...............................................................................................33
8.4 User Management ........................................................................................33
8.4.1 Login Mode ...................................................................................................33
8.4.1.1 Group Login ..................................................................................................34
8.4.1.2 User Login.....................................................................................................35
8.4.1.3 LDAP Login...................................................................................................36
8.4.2 Rights............................................................................................................39

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9 Network........................................................................................................41
9.1 Basic Settings ...............................................................................................41
9.1.1 Manual Conguration....................................................................................43
9.1.2 DHCP............................................................................................................43
9.2 Streaming......................................................................................................44
9.2.1 Video Server .................................................................................................44
9.2.1.1 Transfer Protocol and Format .......................................................................44
9.2.1.2 Transfer Method............................................................................................45
9.2.1.3 TTL................................................................................................................46
9.2.1.4 RTCP ............................................................................................................46
9.2.2 Dynamic Servers...........................................................................................46
9.2.3 Audio Client...................................................................................................47
9.2.4 RTSP ............................................................................................................48
10 Video ............................................................................................................50
10.1 Video Standard .............................................................................................50
10.2 Sensor...........................................................................................................51
10.2.1 Global............................................................................................................52
10.2.2 Image Optimization.......................................................................................54
10.2.3 White Balance...............................................................................................55
10.2.4 Day/Night ......................................................................................................56
10.3 Encoder Settings...........................................................................................57
10.3.1 Encoder 1......................................................................................................57
10.3.2 Encoder 2......................................................................................................60
10.3.3 Audio In.........................................................................................................60
11 Event Management .....................................................................................61
11.1 DaVid Alarm Host (PGuard)..........................................................................62
11.2 SMTP Server ................................................................................................64
11.3 FTP Server....................................................................................................67
11.4 Contact Out...................................................................................................70
11.5 Scheduler......................................................................................................73
11.5.1 Week Timer...................................................................................................73
11.5.2 Exceptions ....................................................................................................75
11.5.3 Copy Exceptions...........................................................................................77
11.6 Copy Event Settings .....................................................................................79
11.7 Delete Event Handler....................................................................................81
12 Interfaces.....................................................................................................82
12.1 Serial Interface..............................................................................................82
12.2 Contact OUT.................................................................................................83
12.3 Data Display..................................................................................................84
12.3.1 Filter..............................................................................................................84
12.3.2 Position .........................................................................................................85
13 Lens Control................................................................................................87

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14 Service and Info ..........................................................................................88
14.1 Downloads ....................................................................................................88
14.2 Factory Settings............................................................................................88
14.3 Licenses........................................................................................................89
14.4 Event Log......................................................................................................89
14.5 Conguration File..........................................................................................90
14.5.1 Download......................................................................................................90
14.5.2 Upload...........................................................................................................91
14.5.2.1 Conguration Recovery ................................................................................91
14.5.2.2 Conguration Transfer to Several Devices ...................................................92
14.6 Info................................................................................................................93
15 Image Transmission ...................................................................................94
15.1 Web Browser ................................................................................................94
15.2 RTSP Application ..........................................................................................94
16 Maintenance ................................................................................................96
17 Pin Assignment...........................................................................................97
17.1 Terminal Area................................................................................................97
17.2 Plug-in Module............................................................................................100
17.3 Weather-proof Housing...............................................................................101
18 TechnicalSpecications ..........................................................................102
19 Technical Drawings ..................................................................................104
19.1 In-ceiling Mount Variant ..............................................................................104
19.2 Surface Mount Variant ................................................................................105
19.3 Weather-proof Variant.................................................................................106

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1 Introduction
1.1 Validity
This document applies to the following vandal-resistant Full High-Denition
IP network dome cameras:
• DDF4010HDV-IM (in-ceiling mount variant)
• DDF4010HDV-SM (surface mount variant)
• DDF4010HDV-WM (weather-proof variant)
The descriptions in this document are based on the software version 3.4.0.4.
If text passages require distinctions to be made between the device variants, the com-
plete product names will be mentioned.
Pictures in this document may differ from the actual product.
1.2 Documents
Commissioning
The document entitled “Commissioning” contains the most important steps for the con-
nection and commissioning of the respective devices.
InstallationandConguration(thisdocument)
This document contains detailed descriptions of the installation, connection, commission-
ing and conguration of the above-mentioned devices.
In addition, safety instructions, general notes and basic technical specications are pro-
vided.
The target audience is trained and authorized professionals (installers).

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1.3 Typographical Conventions
This document may contain various warning words and symbols that indicate potential
sources of danger.
DANGER
DANGER indicates a hazardous situation which, if not avoided, will result
in death or serious injury.
WARNING
WARNING indicates a hazardous situation which, if not avoided, could
result in death or serious injury.
CAUTION
CAUTION indicates a hazardous situation which, if not avoided, could
result in minor or moderate injury.
NOTICE
NOTICE indicates practices for preventing property damage, incorrect
congurations or faulty operations.
For reasons of clarity and readability, various text formatting elements and types of em-
phasis are used in this documentation:
Instructions are indicated by arrows ().
Always carry out instructions one after the other in the sequence described.
Expressions in bold/italics generally indicate a control element on the device (switches
or labels) or on its user interface (buttons, menu entries).
Paragraphs in italics provide information on basic principles, special features and efcient
procedure as well as general recommendations.

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2 Safety Instructions
Only use the units described in this document if they are technically in proper working
condition and for the intended purpose while keeping safety and potential dangers in
mind.
QualiedPersonnel
The installation, mounting, connection, commissioning and conguration of the units may
only be carried out by qualied personnel.
This also applies to the maintenance, testing and repair, whereat the regulations of the
DIN VDE 0701 series of standards (repair, modication and inspection of electrical appli-
ances) must be followed.
Regulations
The use of video and audio surveillance systems is, in general, strictly regulated.
Inform yourself about the currently valid laws and regulations regarding data, worker and
environmental protection before using the units and ensure compliance with them.
System Components
Only use internal components that have been tested and approved by Dallmeier.
Inappropriate internal components may cause malfunctions, damages and data loss and
may result in the loss of warranty.
Modications
Do not make any modications to the hardware or software that have not been tested and
approved by Dallmeier.
Inappropriate modications may cause malfunctions, damages and data loss and may
result in the loss of warranty.
Documentation
Read the documents included in the delivery carefully and thoroughly.
Always observe the contained instructions, notes and warnings.
Condensation Water
If the units are brought from a cold to a warm environment, resulting condensation water
may cause malfunctions and damages.
In this case, wait (up to 8 hours) until the units have reached room temperature before
commissioning.
Earthing & Equipotential Bonding
For the safety of persons (protection against dangerous contact voltages) and devices
(protection against overvoltages) and the immunity of information and communication
technology equipment to electromagnetic interferences (EMI), all protective measures,
which are specied by the currently valid DIN, VDE and ISO standards and which provide
for a standard-compliant earthing and a correct equipotential bonding of electrical and
electronic devices, are mandatory and must be fullled by all means.

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Lightning Storms
To avoid damage to the units by electrical surge during lightning storms, unplug the units
from the mains power supply (pull out the power plug).
This is also recommended, when the units have been unused for a long period of time.
Operating Conditions
Unfavourable operating conditions can shorten the life of the units and may cause mal-
functions, damages and data loss and may result in the loss of warranty.
Observe the specications given in the technical data, the operating condition require-
ments and the maintenance instructions.
Shocks
Shocks can cause malfunctions and damages.
The units may not be moved while in operation.
Foreign Bodies
If objects or liquids get into the units, immediately disconnect them from the power supply
(pull out the power plug).
Contact the sales partner responsible for your area.
Burnt Smell
If you notice burnt smell or formation of smoke from the units, immediately disconnect
them from the power supply (pull out the power plug).
Contact the sales partner responsible for your area.
Opening
The housings of the units may only be opened by qualied personnel for commissioning,
inspection, maintenance and repair.
Disposal
Do not dispose waste electrical and electronic equipment into the household trash.
Disconnect the units from the power supply.
Remove all connected devices.
Return the units to your respective sales partner.

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3 General Notes
3.1 Scope of Delivery
Included in the standard scope of delivery is:
1× DDF4010HDV
1× Documentation “Installation and Conguration” (published on CD-ROM)
1× Documentation “Commissioning” (published in print and on CD-ROM)
The scope of delivery may differ depending on the ordered equipment, the device variant
or the country of destination.
The functional range of the devices depend on the ordered equipment or device variant
and may differ from this document’s content.
Certain functions and features may require the purchase of an additional license.
3.2 Transportation and Packaging
Store the original packaging for transportation at a later date.
Dallmeier is not responsible for damage resulting from unprofessional/improper transpor-
tation.
The goods should only be shipped in their original packaging.
If the original packaging is no longer available, ensure that the packaging used sufciently
protects the units against damage, moisture, heat and cold.
3.3 Appropriate Use
The DDF4010HDV is a vandal-resistant Full High-Denition IP network
dome camera.
The in-ceiling mount variant (DDF4010HDV-IM) is designed for indoor ush mount instal-
lations in suspended ceilings.
The surface mount variant (DDF4010HDV-SM) is designed for indoor surface-mount
installations on ceilings and walls.
The weather-proof variant (DDF4010HDV-WM) is designed for outdoor installations.
All of the device variants mentioned above can be powered via PoE (Power over Ether-
net, Class 0) or supplied with 24 V AC (separate power supply unit required).
Note that the built-in fan and heater of the weather-proof housing must be separately sup-
plied with an additional power supply unit (24 V AC, max. 3 A).

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3.4 Performance Features
• 1/3" Full High-Denition CMOS image sensor with technology
• Pure Digital Signal Processing
• Zoom lens F1.8 – F2.1 / f=5.1 – 51 mm
• Auto-focus with manual override
• 10× optical zoom
• 12× digital zoom
• ICR1) function for Day/Night switching
• High light sensitivity: minimum illumination 0.2 lux (with ICR On)
• Dallmeier Image Optimizer for perfect image quality even under difcult lighting condi-
tions
• Comprehensive set of image optimization functions like AWB, AGC, BLC and Slow Shutter
• Resolution: SD, HD (720p, 1080i, 1080p)
• Video compression: H.264, MJPEG
• Frame rate up to 60 fps2)
• Simultaneous Dual-Streaming (video compression, resolutions, frame and bit rates of
each stream independently adjustable)
• Motion detection3) with selectable sensitivity
• Alarm notication via DaVid4) Protocol, e-mail and FTP image upload
• Local video memory3) (USB/SD port)
• 64 MB RAM video buffer
• Analogue video preview output
• Bidirectional audio (intercom)
• Voltage supply (camera) via PoE (Class 0) or with 24 V AC
• 3-axis adjustment
• Three available device variants:
in-ceiling mount (IM), surface mount (SM) and weather-proof (WM)
• Compact, vandal-resistant (IK10) housing
• IP67 (surface mount variant and weather-proof variant only)
• ONVIF compliant
• DIN EN 50130-4 compliant
For detailed information, see the relevant product data sheet.
1) ICR = IR Cut Filter Removable
2) Depending on the set resolution.
3) Function is in preparation.
4) Dallmeier Video Protocol

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3.5 Warranty
The terms and conditions valid at the signing of the contract shall apply.
3.6 Approvals/Certications
The following approvals/certications were valid for all devices described in this document
at the time of this document’s compilation:
• CE
• FCC
• UL
• ACA
• UVV-Kassen (DGUV Test)
• CB
• DIN 50130-4 compliant
Visit www.dallmeier.com for possible updates.

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4 Requirements
4.1 General
Unfavourable local conditions may shorten the life of the products and may cause mal-
functions or damages.
Do not install/operate the devices in places
• with a large amount of dust and dirt,
• with steam or oil vapours (e.g. kitchen),
• with direct sunlight,
• with strong heat emissions (e.g. radiator),
• with improper ambient temperatures,
• near sources with strong radiation (e.g. radio transmitters, magnetic elds),
• with corrosive surroundings (e.g. gases, salt water),
• insufcient air ventilation (e.g. closed cabinet).
4.2 Power Supply
The devices can be powered via PoE (Power over Ethernet, Class 0) or supplied with
24 V AC (separate power supply unit required).
Ensure that the existing network supports the PoE standard IEEE 802.3af if you want
to power the devices via Power over Ethernet.
Note that the built-in fan and heater of the weather-proof housing must be separately sup-
plied with an additional power supply unit (24 V AC, max. 3 A).
4.3 Outdoor
For outdoor installations, always use the respective weather-proof variant.
However, note that direct sunlight can cause very high temperatures inside the housing.
In this case, use the corresponding sunshield.
4.4 Operation
Observe the following notes for the operation of the devices:
• If the devices or the cables connected to the devices are located near sources with
strong radiation, the video image may be distorted.
• The devices are equipped with an automatic gain control (AGC). In low light condi-
tions the image may be altered (e.g. noise). However, this is not a malfunction.
• The quality of the video image depends on the lighting conditions and the used moni-
tor.
• The accuracy of the automatic white balance (AWB) algorithm depends on the light-
ing used. Mixed light (consisting of articial light and daylight) may cause colour
distortions (inaccurate colour reproduction).
• Poor lighting can lead to a faulty white balance.

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5 Views and Connection Assignment
5.1 In-ceiling Mount Variant
M6 screw eye bolt
Ceiling clamp
Trim ring with bubble
Housing
Terminal area
Lens
Ceiling clamp
Housing screw
(T20 Torx)
Fig. 5-1
Ceiling clamp
M6 screw eye bolt
Lens
Trim ring with bubble
Housing screw
(T20 Torx)
Fig. 5-2

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M4 locking screw
(ceiling clamp)
Thread for housing screw
USB / SD port
Video preview output
(3.5 mm phone jack)
M4 locking screw
(ceiling clamp)
Fig. 5-3
3-axis mount
(pan / tilt / rotation)
WIDE button TELE button
Fig. 5-4

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5.2 Surface Mount Variant
Thread for
PG16 cable gland
Thread for housing screw
Housing base
Slot for spring clip 1
Securing screw
(spring clip 2)
Video preview output
(3.5 mm phone jack)
USB / SD port
Housing with bubble
Housing screw
(T20 Torx)
Lens
Plug-in module
Spring clip 2
Securing screw
(spring clip 2)
Terminal area
Slot for spring clip 2
Fig. 5-5

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Mounting hole for
Ø 4 mm screw
Slot for spring clip 1
Thread for housing screw
Mounting hole for
Ø 4 mm screw
Housing base
Thread for housing screw
Thread for housing screw
Mounting hole for
Ø 4 mm screw
Thread for
PG16 cable gland Slot for spring clip 2
Terminal area
Fig. 5-6
Securing screw
(spring clip 1)
Securing screw
(spring clip 1)
Plug-in module
Lens
Securing screw
(spring clip 2)
Securing screw
(spring clip 2)
Video preview output
(3.5 mm phone jack)
USB / SD port
Spring clip 1
Spring clip 2
Fig. 5-7

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Plug-in module
Securing screw
(spring clip 2)
Securing screw
(spring clip 1)
Spring clip 1
3-axis mount
(pan / tilt / rotation)
WIDE button
TELE button
Spring clip 2
Fig. 5-8

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5.3 Weather-proof Variant
I/O Pinout
Blue: Power Fan/Heater
Brown: (24V AC, max. 3A)
Black: Power Camera
Black/White: (24V AC)
Green/White: RS485 (Rx−)
Green: RS485 (Rx+)
Yellow/White: RS485 (Tx−)
Yellow: RS485 (Tx+)
Brown/White: GND I/O
White: GP In 3
Grey: GND I/O
Black: GP In 2
Brown: GND I/O
Pink: GP In 1
Blue: GND I/O
Red: GP OUT
Ethernet (RJ45)
8... ...1
Green TRS: Audio OUT
(3.5mm, stereo)
Pink TRS: Audio IN
(3.5mm, stereo)
Fig. 5-9
Note that
• the built-in heater/fan of the weather-proof housing must be separately supplied with an
additional power supply unit (24 V AC, max. 3 A).
• the built-in heater/fan is only activated at a temperature of +5 °C or below.
• the delivered silica gel packets must be placed behind the heater ring to avoid moisture
and condensation damage.

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6 Installation and Commissioning
The installation and commissioning of the units may only be carried out by qualied per-
sonnel.
WARNING
Falling devices/objects or collapsing ceiling
Danger of death or serious injury to the head
Observe the manufacturer’s instructions about the maximum adequate
carrying capacity of the supporting structure and the suspended ceiling
or ceiling tiles.
Use screws suitable for the ceiling/wall material.
Use the correct type of anchor for your ceiling/wall type:
• Plastic screw anchors for solid wall material (concrete/brick)
• Toggle bolt style anchors for drywall/hollow wall type (plaster)
Electric shock hazard
Danger of death or serious injury
Always disconnect the PoE switch or the separate power supply unit
from the mains socket (pull out the power plug) before connecting or
disconnecting the devices.
NOTICE
The camera can be powered via PoE (Power over Ethernet, Class 0) OR
supplied with a separate 24 V AC power supply unit.
However, always beware not to use both power sources simultaneously.
In order to comply with UL’s requirements, always use a UL-certied, Limited Power
Source (LPS) Class 2 power supply unit when operating the devices with a separate
power supply unit.
6.1 In-ceiling Mount Variant
Tools required for installation include:
• Drywall utility saw or jigsaw
• M6 screw eye bolt
• T20 torx wrench
• Ceiling hook
• Safety wire
• Carabiner
• Phillips screwdriver (M4)