DIEBOLD NIXDORF DN Series 100D FL User manual

DN Series 100D FL
Operating Manual
01750334554C

Table of Contents
1 Legal Disclaimer ........................................................................................................................ 1-1
2 Safety .......................................................................................................................................... 2-1
2.1 Important Safety Precaution...............................................................................................2-1
2.2 Notes concerning installation .............................................................................................2-1
2.3 General safety precautions ................................................................................................2-1
3 Introduction ................................................................................................................................ 3-1
3.1 Symbols used in this manual .............................................................................................3-1
3.2 General power interruption.................................................................................................3-1
3.2.1 DN Series 100D FL............................................................................................. 3-2
4 Device Overview ........................................................................................................................ 4-1
4.1 System types......................................................................................................................4-1
4.2 DN Series 100D Frontload .................................................................................................4-1
4.3 Controls..............................................................................................................................4-2
4.3.1 Frontload overall view ......................................................................................... 4-2
4.3.2 Fascia.................................................................................................................. 4-3
4.3.3 Component carrier pulled out.............................................................................. 4-4
4.3.4 Fascia opened .................................................................................................... 4-5
4.3.5 Front door opened .............................................................................................. 4-6
4.3.6 Safe opened........................................................................................................ 4-7
5 Operation .................................................................................................................................... 5-1
5.1 General information............................................................................................................5-1
5.2 Calling the product-specific software .................................................................................5-1
5.2.1 Frontload............................................................................................................. 5-2
5.3 Opening/closing the system doors .....................................................................................5-2
5.3.1 DN Series 100D Frontload.................................................................................. 5-3
5.4 Opening/closing the safe door ...........................................................................................5-9
5.4.1 Opening/closing the safe door (with factory setting) ........................................... 5-9
5.4.2 Customizing the key and number combination locks.......................................... 5-16
5.5 Opening/closing the safe door (with customized lock) .......................................................5-21
5.5.1 Opening the safe door (with customized lock) .................................................... 5-21
5.5.2 Closing the safe door (with customized lock)...................................................... 5-25
5.6 Switching the system on ....................................................................................................5-27
5.6.1 Frontload............................................................................................................. 5-28
5.7 Switching the system off ....................................................................................................5-29
5.7.1 Frontload............................................................................................................. 5-30
5.8 Setting the volume of the headphone jack .........................................................................5-31
5.9 Remote status indicator .....................................................................................................5-32
5.10 TP30/TP31 receipt printer ..................................................................................................5-34
5.10.1 Servicing the TP30/TP31 receipt printer ............................................................. 5-34
5.10.2 TP29 journal printer ............................................................................................ 5-34
6 Problems..................................................................................................................................... 6-1
6.1 General information............................................................................................................6-1
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Table of Contents
6.2 Malfunctions of the safe .....................................................................................................6-1
7 Maintenance ............................................................................................................................... 7-1
7.1 Cleaning the housing .........................................................................................................7-1
7.2 Cleaning the keyboards/keypads .......................................................................................7-1
7.3 Cleaning the LCD monitor..................................................................................................7-1
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Table of Contents
List of Figures
Illustration 3-1 Switching the system on/off using the ON/OFF button ..........................................3-2
Illustration 3-2 Disconnecting the power cable outside of the safe................................................3-3
Illustration 4-1 Frontload overall view DN Series 100D with UL safe.............................................4-2
Illustration 4-2 Fascia (Customer panel) ........................................................................................4-3
Illustration 4-3 Component carrier pulled out .................................................................................4-4
Illustration 4-4 Fascia (customer panel).........................................................................................4-5
Illustration 4-5 Front door opened..................................................................................................4-6
Illustration 4-6 Safe opened 2-High UL safe with AFD 2.0 ............................................................4-7
Illustration 4-7 Safe opened 4-High UL safe with AFD 2.0 ............................................................4-8
Illustration 4-8 Safe opened 5-High UL safe with AFD 2.0 ...........................................................4-9
Illustration 4-9 Safe opened 4-High CEN safe with AFD 2.0 ........................................................4-10
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1
1 Legal Disclaimer
Copyright © Diebold Nixdorf. Copyright protection is claimed for each revision listed in the document his-
tory, as of the date indicated. All Rights Reserved.
This document contains proprietary information of Diebold Nixdorf, Incorporated or its subsidiaries (col-
lectively “Diebold Nixdorf”) and may include information that is protected by copyright, trademark and
patent laws in the US, Germany, and globally. All rights, including rights created by patent grants or re-
gistration of a utility model or design, are reserved.
•No part of this document may be translated, reproduced, stored in a retrieval system, or trans-
mitted, in any form or by any means: electronic, mechanical, photocopying, recording, or oth-
erwise, without prior written permission from Diebold Nixdorf. Any violations of the foregoing
may give rise to a claim for damages.
•If the document pages state the information is confidential (or words of similar import), then
this document is intended solely for the use of the employees or other personnel of Diebold
Nixdorf unless expressly authorized in writing by Diebold Nixdorf. Other uses of this informa-
tion without the express written consent of Diebold Nixdorf are prohibited.
•This document should be treated as confidential material for security reasons. Any unauthor-
ized disclosure or use of confidential material may violate the U.S. Theft of Trade Secrets pro-
visions of Section 1832 of Title 18 of the United States Code as well as comparable laws in
other jurisdictions throughout the world, and may be punishable by fine and imprisonment.
This document and the information contained herein are provided AS IS AND WITHOUT WAR-
RANTY. In no event shall Diebold Nixdorf or its suppliers be liable for any special, indirect, or
consequential damages of any nature resulting from the use of information in this manual. The in-
formation contained in this document is subject to change without notice. When using the document for
system implementation, please call your authorized Diebold Nixdorf sales or service representative for
any applicable changes.
Any trademarks, service marks, product names or company names not owned by Diebold Nixdorf, that
appear in this document are used for informational purposes only, and Diebold Nixdorf claims no rights
thereto, nor does such use indicate any affiliation with or any endorsement of Diebold Nixdorf or Diebold
Nixdorf products by the owners thereof.
Your use of this document and/or any of the information contained herein constitutes your agreement to
all of the terms stated on this page.
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1-1

2
2 Safety
2.1
2.1 Important Safety Precaution
NOTE
Read this entire manual carefully in order to obtain a thorough knowledge with respect to
the system and the components, in addition to their operation and maintenance.
Operate the system and the components correctly in accordance with this manual in order
to avoid injuries and damage to the plant.
Keep this manual available and consult it for guidance when you are unsure about to carry
out one or another of the procedures.
DANGER
Risk of fatal injury from electrical shock!
Make sure that no water/liquids (e.g. rain, snow etc.) gets into the open device and the ex-
posed components, especially under adverse weather conditions, since that could pose a
danger to your life.
If you work on an open device be sure to take appropriate precautions (covering the
device properly, for example) to prevent liquids from getting into the device.
2.2
2.2 Notes concerning installation
• When installing the device or doing any work on the device make sure that the device is not connec-
ted to power.
• Remove the shipping restraints inside the unit which secure its components during transportation if
necessary for the installation (see information sheet included with the device).
2.3
2.3 General safety precautions
This device complies with the relevant safety regulations for information processing equipment.
• For reasons of stability, the device must be screwed to the load-bearing substructure of the installa-
tion site or mounted on a suitable base.
• When moving the device from a cold to a warm environment, do not operate it for at least two hours
to prevent possible damage caused by condensation. Do not operate it for at least two hours to pre-
vent possible damage caused by condensation.
• Use only the original packaging material to transport the device.
• Observe the warning and information labels on the device.
• Unless otherwise stated, grasp the components only by the green ledge when handling them.
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Safety
• The device is equipped with a safety-tested power cable. Connect this power cable only to a groun-
ded socket.
• Always hold the plug when removing the power cable. Never pull on the cable itself.
• Lay all connecting cables in such a way that they will not be stepped on or tripped over, damaged or
crushed in any way.
• Have damaged power cables replaced immediately.
• Make sure that there is always free access to the electrical sockets used or to the electrical circuit-
breakers of the house installation.
DANGER
In case of an emergency (e.g. damaged cabinets, controls or power cables, liquids or for-
eign objects in the device) take the following steps:
Switch the device voltage-free immediately by:
● Switching off the automatic circuit breaker or removing the fuse insert from the fuse
holder in the distributor box of the house installation.
● Disconnecting the plug of the power supply cable from the grounded socket in the build-
ing installation.
● Interrupting the power connection (see chapter "Introduction", section "General power
interruption" in the operating manual);
● For further system-specific notes, please refer to the operating manual.
● Inform the customer service responsible for you.
• Never connect or disconnect data transmission lines during a thunderstorm.
• Always keep the device’s ventilation openings free from obstruction to ensure proper ventilation and
to prevent malfunctions resulting from overheating.
• Only use accessories and extension components that have been approved by us. Nonobservance
can result in damage to the system or violations of regulations concerning safety, radio interference
and ergonomical requirements.
• Note that there are only safety extra-low voltage circuits (SELV circuits) if you want to feed voltage
from an external source into prepared cables to install additional electronics (e. g. EMA connection).
• To clean the device only use cleaning agents approved by Diebold Nixdorf (see chapter "Cleaning,
Service and Maintenance" in the operating manual).
• Components with adjustable light effects are integrated in this product. Repetition frequencies
between 5 Hz and 40 Hz should be avoided as certain light frequencies or flickering light sources can
cause epileptic seizures in some individuals.
Also avoid light reflections and synchronize the cycles wherever possible. Ensure that monitors' refresh
rates are as high as possible.
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2-2

Safety
Repairs
DANGER
Repair work on the system or on the components may be carried out only by authorized
specialist staff. Unauthorized opening of the system or repair work carried out improperly
could result in considerable danger to the user. In case of noncompliance,
DIEBOLD NIXDORF Pte. Ltd. excludes all liability.
Lithium batteries
DANGER
Danger of fire and explosion
The handling and the replacement should only be performed by authorized service per-
sonnel which was trained by Diebold Nixdorf.
There is a danger of fire or explosion if the batteries are handled improperly. It is therefore
important to note the following points:
a) Avoid short circuits
b) Never recharge the battery
c) Avoid temperatures above +100°C (+212°F)
d) Do not attempt to open the battery by force
e) Do not allow the battery to come into contact with water or fire
f) The battery should only be replaced with the same or an equivalent type recommended
by Diebold Nixdorf. Dispose of used batteries in compliance with national regulations and
the manufacturer's specifications.
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2-3

3
3 Introduction
These operating instructions provide all of the information required for problem-free operation of the DN
Series 100D FL . After you have studied the operating instructions, you will be able to:
• replace consumables,
• operate the device properly.
3.1
3.1 Symbols used in this manual
-Text following a dash represents an item in a list.
"" Refers to other chapters or sections.
●Text following this symbol describes actions to be performed in the specified order.
‘’ Text in simple inverted commas relates to equipment/mounting parts which are included
in the delivery package.
Text Text in small capitals designate push buttons/switches on a control or switches that are
to be actuated in the software.
1.
2.
n.
Numbered procedural instructions describe activities which must be carried out in the
specified order.
3.2
3.2 General power interruption
NOTE
A general power interrupt has the following effects:
• All current transactions are immediately aborted (exception: transport of the ID card).
• Dispensed banknotes remain in the transport paths of the cash dispenser. They are
transported to the stacking tray position or in the cash dispenser's reject cassette.
• Depending on the parameter setting, ID cards are output, retained or transported to the
ID card reject tray. This transaction will be properly completed.
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3-1

Introduction
3.2.1
3.2.1 DN Series 100D FL
1. Open the fascia (see "Section5.3.1.2")
1
Illustration3-1: Switching the system on/off using the ON/OFF button
2. Switch the system off by pressing the ON/OFF button (red color).
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Introduction
1
1
Illustration3-2: Disconnecting the power cable outside of the safe
3. To ensure the entire system is disconnected from the power supply, you should also pull the power
supply cable from the electric socket installed on-site, or interrupt the power supply by switching off
the circuit-breaker or unscrewing the fuse from the distributor box of the house installation.
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3-3

4
4 Device Overview
4.1
4.1 System types
The DN Series 100D FL is an automated teller machine which has been designed for indoor installation.
The device is equipped with a safe and various components.
The model series of the DN Series 100D FL is equipped with an AFD 2.0 module.
4.2
4.2 DN Series 100D Frontload
In this device type, the support/maintenance tasks are carried out from the front of the device. The ne-
cessary dialog takes place via the customer monitor, the keypad and the function keys on the customer
panel or the touch screen or at the ON/OFF and SOP pushbuttons.
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Device Overview
4.3
4.3 Controls
4.3.1
4.3.1 Frontload overall view
TEST LF PE ERROR POWER
USB POWER
1
2
3
Illustration4-1: Frontload overall view DN Series 100D with UL safe
1System 3Front door
2Fascia
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4-2

Device Overview
4.3.2
4.3.2 Fascia
3
7
8
1
2
4
14
13
9
6
12
1011
5
Illustration4-2: Fascia (Customer panel)
1Security mirror 8Headphone jack
2Loudspeakers 9Cash slot camera
3Portrait camera 10 AFD 2.0 shutter
4Function keys 11 Barcode scanner
5Fingerprint reader 12 Keypad with keyboard privacy shield
6Card input 13 Receipt output
7Contactless card reader 14 LCD monitor
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Device Overview
4.3.3
4.3.3 Component carrier pulled out
1
3
4
2
Illustration4-3: Component carrier pulled out
1Receipt printer
2Journal printer
3Card reject deposit
4Card reader
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4-4

Device Overview
4.3.4
4.3.4 Fascia opened
1
2
Illustration4-4: Fascia (customer panel)
1System unit (PC)
2DVD
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4-5

Device Overview
4.3.5
4.3.5 Front door opened
TEST LF PE ERROR POWER
USB POWER
4
1
3
2
Illustration4-5: Front door opened
1Mechanical combination lock 3Locking/release handle of safe door
2AFD 2.0 shutter 4Mechanical key lock
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Device Overview
4.3.6
4.3.6 Safe opened
UL safe 2H (with AFD 2.0)
2
3
1
Illustration4-6: Safe opened 2-High UL safe with AFD 2.0
1Relay panel for external features 3Cash module (AFD 2.0)
2Release lever
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4-7

Device Overview
UL safe 4H (with AFD 2.0)
2
3
1
Illustration4-7: Safe opened 4-High UL safe with AFD 2.0
1Relay panel for external features 3Cash module (AFD 2.0)
2Release lever
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4-8

Device Overview
UL safe 5H (with AFD 2.0)
2
3
1
2
Illustration4-8: Safe opened 5-High UL safe with AFD 2.0
1Relay panel for external features 3Cash module (AFD 2.0)
2Release lever
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