Digital Monitoring Products XTLplus 9000 Series User manual

SILENCING AN ALARM
When the alarm bell or siren is sounding, enter your user code
or present your key fob to your keypad.
IS THIS A FALSE ALARM? YES NO displays.
REAL ALARM
If the alarm is valid, press NO to confirm the alarm
and notify the central station that a real alarm is happening.
Your security system remains armed.
FALSE ALARM
If it’s a false alarm, press YES to cancel the alarm
and send an abort message to the central station.
Your security system disarms.
Note: For area systems, the false alarm question only displays
if the entered user code has the authority to disarm the area

Introduction 1
About Your Security System 1
Understanding the Keypad 2
Command (CMD) 4
Back Arrow 4
Select Keys or Areas 4
Entering Characters 4
Power/Armed Logo 6
Panic Functions 8
Arming Your System 9
Arming 10
Instant Arming 10
Bypass Zones 10
Disarming Your System 11
When There’s an Alarm 11
When You’re at Home 11
When You’re Opening an Armed
Door 12
Accessing Keypad Options 13
Accessing User Options 13
Special Wireless Displays 13
Special Keypad Displays 14
User Menu 16
User Menu Options 16
User Check-In 17
Zone Activity Check 18
Sensor Reset 19
Outputs On/O 19
Favorites 20
Wi-Fi Setup 21
Bypass Zones 21
Zone Monitor 22
System Test 22
Schedules 22
Time 22
Display Events 22
Request Service 22
TABLE OF CONTENTS

Working with User Codes 23
What is a User Code? 23
Adding A User Code 23
Editing a User Code 24
Deleting a User Code 24
Home Automation Options 25
Adding a Z-Wave Device 25
Viewing a Z-Wave Device 25
Removing a Z-Wave Device 25
Transferring Z-wave device
Information 26
Optimizing Z-Wave Device
Communication 26
Using Favorites 27
Accessing Favorites 27
Adding a Favorite 27
Editing a Favorite 28
Activating a Favorite 28
Z-Wave Device Settings 29
Working with Schedules 30
Adding a Permanent Schedule 30
Extending a Schedule 30
Adding a Schedule to a Favorite 31
Adding Output Schedules 31
Adding a Sunrise/Sunset Output
Schedule 32
Time and Date 34
Editing Time and Date 34
Appendix A 35
Display Events 35
Zone Activity Check 35
Zone Bypass Event 36
Arming/Disarming Event 37
User Check-in Event 37
User Code Change Event 38
Supervisory Event 38
System Monitor Event 38
Wireless Jamming Event 39

Appendix B 40
Cell Phone Messages 40
MyAccess™ Messaging 40
Subscribe to Text Messages 44
Common Keypad Displays 45
Evacuation Plan 48

Digital Monitoring Products, Inc. | XTLplus System User Guide 1
INTRODUCTION
ABOUT YOUR SECURITY SYSTEM
This guide covers every-day operation of your XTLplus system.
The system combines ease of use with a simple to understand keypad display to oer the
full range of features requested by today’s security system owners. Your security system can
protect both the interior and perimeter of your home or business while you are away or just
the perimeter when you are inside, giving you a wall of security and peace of mind.
You can turn portions of your protection on or o at any time by pressing a few keys. You can
add, delete, and change personal user codes at any time or check the status of all protection
devices in the system.
Test your system weekly
Test the burglary portion of your system at least once each week. Testing should involve an
active test of all doors, windows, and motion detectors connected to your system.
If your system also has fire protection, call the service department to find out how this portion
of your system should be tested.
Refer to the System Test section of this guide for instructions on testing the burglary portion of
your system.

2 XTLplus System User Guide | Digital Monitoring Products, Inc.
UNDERSTANDING THE KEYPAD
Your system has one of the following easy-to-use keypads.
9000 Series Wireless Keypad
32-Character Display
Data Entry Digit keys
COMMAND Key
Back Arrow Key
Select Keys
1 2 3 4
9 0 CMD
5 6 7 8
SMITH HOME
FRI 2:51 AM
Backlit Logo
and Proximity
Antenna

Digital Monitoring Products, Inc. | XTLplus System User Guide 3
9800 Series Touchscreen Keypad
This guide will teach you how to use your keypad
to interact with your security system.
SELECT AREAS
BACK TO
HOME SCREEN
KEYPAD
DISPLAY
BACK
ARROW
COMMAND
(CMD)
1 2 3 4
5 6 7 8
9 0 CMD
ABC
!@#
ABC DEF GHI JKL
MNO PQR STU VWX
YZ
ENTER CODE:
POWER/
ARMED LED

4 XTLplus System User Guide | Digital Monitoring Products, Inc.
COMMAND (CMD)
Use CMD to move forward through each
section of the user menu. Press CMD to save
information you have just entered.
BACK ARROW
Use the back arrow to back up one step while
in the user menu. Press the back arrow once
to erase the last character you entered.
SELECT KEYS OR AREAS
Use the top row of select keys or select areas
to display a function or series of options on
the keypad.
When there are more than four options
available, press CMD to display the remaining
options. Press the back arrow to review the
previous four choices.
ENTERING CHARACTERS
Number Pad
1. Choose a letter or symbol from the
table.
2. Identify the correlating number key
and enter it in the keypad.
3. Identify the select area for that
number and press that select area
on the keypad.
4. When your letter or symbol displays
on the keypad, return to Step 1 or
press CMD if you are finished.
NUMBER KEY SELECT AREA
12 3 4
1A B C (
2D E F )
3G H I !
4J K L ?
5M N O /
6P Q R &
7S T U @
8V W X ,
9Y Z space _
0- . * #

Digital Monitoring Products, Inc. | XTLplus System User Guide 5
Graphic Touchscreen Keypad
Standard Keypad
abc
!@#
123
Q W E R T Y U I O P
A S D F G H J K L
ZX C V B N M CMD
Standard Keyboard
• Press ABC to enter uppercase
letters.
• Press abc to enter lowercase letters.
• Press !@# to enter symbols.
• Press 123 to enter numbers and to
return to the number pad. See the
screen below.

6 XTLplus System User Guide | Digital Monitoring Products, Inc.
POWER/ARMED LOGO
9000 Series Wireless Keypads
The backlit logo on the keypad indicates the panel armed status and the keypad power status.
The logo displays Red or Green depending on the operation. See table below.
COLOR AND ACTIVITY ARMED STATUS KEYPAD POWER STATUS
Green Steady Disarmed AC Power OK, Battery OK
Green Blinking Disarmed AC Power OK, Battery Trouble
No Light Disarmed AC Power Trouble, Battery OK
Red Steady Armed AC Power OK, Battery OK
Red/Blue Alternate Armed AC Power OK, Battery Trouble
Red Blinking Armed AC Power Trouble, Battery OK
The Armed LED is ON anytime any burglary protection area is armed and is OFF when ALL
areas are disarmed.

Digital Monitoring Products, Inc. | XTLplus System User Guide 7
9800 Series Touchscreen Keypads
The LED indicates the Power and Armed status of the panel. Depending on the operation, the
LED displays in Red or Blue as listed in the table.
COLOR AND ACTIVITY ARMED STATUS KEYPAD POWER STATUS
Blue Steady Disarmed AC Power OK, Battery OK
Blue Blinking Disarmed AC Power OK, Battery Trouble
No Light Disarmed AC Power Trouble, Battery OK
Red Steady Armed AC Power OK, Battery OK
Red/Blue Alternate Armed AC Power OK, Battery Trouble
Red Blinking Armed AC Power Trouble, Battery OK

8 XTLplus System User Guide | Digital Monitoring Products, Inc.
PANIC FUNCTIONS
Your keypad may be set up to send a Panic,
Emergency, or Fire report to the central
station. This function is optional. If this option
is programmed for your keypad, icons display
below the top row select keys or areas.
9000 Series Wireless Keypads
Press and hold the two select keys or areas
adjacent to the desired icon for 2 seconds
until the keypad beeps.
Wireless Keypad Panic Keys
With Shaded Buttons To Indicate
Police Panic Keys
Top Row Select Keys
Panic Emergency Fire
9800 Series Touchscreen Keypads
Touch the icon for 2 seconds until a beep is
heard.
Graphic Touchscreen Panic Icons
PANIC OPTIONS
POLICE EMERGENCY FIRE

Digital Monitoring Products, Inc. | XTLplus System User Guide 9
ARMING YOUR SYSTEM
Your system operates in one of three ways: All/Perimeter, Home/Sleep/Away, or Area.
All
This arming type arms both the perimeter
and the interior of your home. Use this
when you are leaving the house and no
one will remain inside.
Perimeter
This arming type arms just the perimeter
of your home. Use this when you are
staying home, but would like to arm your
exterior doors and windows.
Sleep
This arming type arms the perimeter of
your home, as well as a portion of the
interior. Bedrooms and nighttime parts of
your home are left unarmed, allowing you
to access parts of your home during the
night. Other areas of the house that are
not used at night are armed.
Away
This arming type arms the perimeter,
interior, and bedrooms. Use this when
you are leaving the house and no one will
remain inside.
Home
This arming type arms the perimeter of
your home. Use this when you are staying
home, but would like to arm your exterior
doors and windows.
If you have an Area system...
Your burglary protection is divided into up to six
areas. Each area can have a custom name, be turned
on or o independently of other areas, and limit
access to only those users with proper authority.

10 XTLplus System User Guide | Digital Monitoring Products, Inc.
ARMING
1. On the home screen, press the
center of the shield icon and release.
This displays ARMING options.
2. Choose your arming type. The Exit
Timer screen displays and begins
counting down your programmed
exit time.
Note: To cancel arming your system
during the exit timer count down,
press ENTER CODE TO CANCEL.
The keypad screen displays. Enter
your user code to stop the arming
process.
3. If any zones are faulted or bypassed,
the system displays those zones. See
Bypass Zones.
4. When the exit timer ends, the
keypad home screen displays with
the ARMED shield. Your system is
now armed.
INSTANT ARMING
1. On the home screen, press and
release the shield icon to open
ARMING options.
2. Press INSTANT.
3. Instant arming bypasses the exit
timer and instantly arms the system.
BYPASS ZONES
If a problem exists on any zones, the zone
name and a brief description are shown
followed by OKAY BYPASS STOP.
• Select OKAY to force arm the
zone(s) before arming.
• Select BYPASS to bypass the
zone(s) before arming.
• Select STOP to stop the system from
arming. Correct the zone problem(s)
and then press OK.
Note: Panic, emergency, fire, flood detector,
and temperature sensor zones cannot be
bypassed.

Digital Monitoring Products, Inc. | XTLplus System User Guide 11
There are three main times when you will
disarm you system:
• Your system is in alarm
• You’re at home and already inside
• You’re opening an armed door
WHEN THERE’S AN ALARM
When you hear the alarm bell or siren, enter
your user code or present your key fob to
your keypad. IS THIS A FALSE ALARM? YES
NO displays.
• REAL ALARM
If the alarm is valid, press NO to
confirm the alarm and notify the
central station. Your security system
remains armed.
• FALSE ALARM
If it’s a false alarm, press YES to
cancel the alarm and send an abort
message to the central station. Your
security system disarms.
WHEN YOU’RE AT HOME
1. On the home screen, tap the shield.
2. The screen displays ENTER CODE.
Enter your user code or show a key
fob to disarm the system.
3. The screen displays ALL SYSTEM
OFF. The shield outline indicates a
disarmed status.
DISARMING YOUR SYSTEM

12 XTLplus System User Guide | Digital Monitoring Products, Inc.
WHEN YOU’RE OPENING AN
ARMED DOOR
1. When you open an armed door,
the prewarn tone sounds and the
keypad displays ENTER CODE. Enter
your user code or show a key fob
to disarm the system. Only areas
authorized for your user code will
disarm.
2. The tone silences when the first user
code digit is pressed. If a valid user
code is not entered within 5seconds
or an invalid user code is entered,
the tone begins again.
3. The screen displays ALL SYSTEM
OFF. The shield outline indicates a
disarmed status.

Digital Monitoring Products, Inc. | XTLplus System User Guide 13
ACCESSING KEYPAD OPTIONS
ACCESSING USER OPTIONS
• LCD Keypads: Press and hold back
arrow and CMD at the same time
for 2seconds. At SET BRIGHTNESS,
press CMD to display the next option
or back arrow to exit.
• Touchscreen Keypads: Press
Options in the carousel menu.
Carousel Menu Options
Select which options appear in the carousel
menu by selecting or unselecting the
checkboxes under Display In Menu.
SPECIAL WIRELESS DISPLAYS
Your system uses wireless transmitters to
send alarm and trouble information from the
protection devices to the panel. Wireless
systems have several unique keypad displays.
BACK DOOR -LOBAT - (low battery)
The battery in a wireless transmitter is low.
BACK DOOR is used as an example only.
BACK DOOR -MISNG - (missing)
The panel is not receiving the wireless
transmitter periodic test report.
WIRELESS -TRBL - (trouble)
Some part of your wireless system is
operating improperly. Call the service
department for assistance.

14 XTLplus System User Guide | Digital Monitoring Products, Inc.
WIRELESS RECEIVER JAMMED
-ALARM -
Your system may be programmed for wireless
interference detection and, if displayed, your
wireless receiver has detected an interfering
signal while the system is armed.
WIRELESS RECEIVER JAMMED -TRBL
- (Trouble)
Your system may be programmed for wireless
interference detection and, if displayed, your
wireless receiver has detected an interfering
signal while the system is disarmed.
SPECIAL KEYPAD DISPLAYS
Occasionally the keypad display will ask you
to enter a user code or describe a condition
on the system. Below are some examples of
the displays you may see.
ALARM
A 24-hour zone such as a fire, panic, or
armed burglary zone is faulted. Your system
may also sound wireless sirens.
ALARM NOT SENT
The alarm signal was aborted and was not
sent to the central station because a user
code was entered to disarm the system
before the alarm signal was sent to the
central station. Your system may be pre
programmed at installation to send an abort
signal to the central station.
ALARM CANCELLED
An alarm signal just sent to the central station
was cancelled because a user code was
entered after the alarm was sent. An alarm
cancel signal is sent to the central station.
ALARM VERIFIED
A valid burglar alarm has occurred and has
been manually verified by the user. The alarm
system also transmits a VERIFY message to
the central station.