Dinstar UC2000-VE User manual

UC2000-VE/F/G GSM/CDMA/WCDMA VoIP Gateway
User Manual
Shenzhen Dinstar Co., Ltd.
Address : Floor 18, Building 7A, Vanke Cloud City Phase 1, Xingke 1st Street, Xili Sub-
district, Nanshan District, Shenzhen.
Postal Code : 518052
Telephone : [phone]
Fax : [phone]
Email : [email protected]
Website : www.dinstar.c om

Revision Records
Document
Version Firmware Version Author Date Description
V1.0 02.22/23.08.01 Technical Support 2013-07 First release
V1.1 02.22/23.10.01 Technical Support 2014-05
Support WCDMA
Gateway
V2.2 02/04. 23.12.05 Technical Support 2017-02
Match with the
firmware version
02/04.23.12.01 or
above
V3.3 02/04.23.13.01 Technical Support 2018-08
Match with the
firmware version
02/04.23.13.01 or
above

Table of Contents
1 Product Description .............................................................................................. 7
1.1 Overview .................................................................................................... 7
1.2 Scenario of Application .............................................................................. 7
1.3 Product Appearance .................................................................................. 8
1.1.1Product Appearance of UC2000-VE ................................................ 8
1.3.2 Product Appearance of UC2000-VF ................................................ 9
1.3.3 Product appearance of UC2000-VG .............................................. 11
1.4 Functions and Features ........................................................................... 12
1.4.1 Protocols ........................................................................................ 12
1.4.2 System Function ............................................................................ 12
1.4.3 Industrial Standards Supported .................................................... 13
1.4.4 General Hardware Specification ................................................... 14
2 Quick Installation................................................................................................ 15
2.1 Attentions before Installation .................................................................... 15
2.2 Installation Procedures ............................................................................ 15
2.3 Network Connection ................................................................................. 15
3 Basic Operation ................................................................................................. 16
3.1 Feature Codes ......................................................................................... 16
3.2 Basic Operation ....................................................................................... 16
3.2.1 Check IP address .......................................................................... 16
3.2.2 Restore factory setting via IVR ...................................................... 16
3.2.3 Restore default IP and password ................................................... 17
3.2.4 Restore factory setting ................................................................... 17
3.3 Local Maintenance through Console Port ................................................ 17
4 WEB Interface Configuration ............................................................................ 19

4.1 Access UC2000 unit ................................................................................ 20
4.2 Parameters Configuration ........................................................................ 20
4.3 System Information .................................................................................. 21
4.3.1 System information ........................................................................ 21
4.3.2 Mobile Information ......................................................................... 23
4.3.3 SIP Information .............................................................................. 24
4.4 Statistics .................................................................................................. 25
4.4.1 TCP/UDP ....................................................................................... 25
4.4.2 RTP ............................................................................................... 26
4.4.3 SIP Call History ............................................................................. 26
4.4.4 IP to GSM Call History ................................................................... 27
4.4.5 CDR Report ................................................................................... 28
4.4.6 Lock BCCH Report ........................................................................ 29
4.4.7 Current Call Status ........................................................................ 29
4.4.7 DBO State ..................................................................................... 29
4.4.9 GSM Event .................................................................................... 30
4.5 Network Configuration ............................................................................. 31
4.5.1 Local Network ................................................................................ 31
4.5.2 ARP ............................................................................................... 32
4.5.3 VPN Parameter ............................................................................. 33
4.5.4 Access Rules ................................................................................. 34
4.6 Mobile Configuration ................................................................................ 34
4.6.1 Basic Configuration ....................................................................... 34
4.6.2 Mobile Configuration ...................................................................... 38
4.6.3 Phone Number Config ................................................................... 39
4.6.4 IMEI ............................................................................................... 40
4.6.5 Operator ........................................................................................ 41
4.6.6 Operator Configuration .................................................................. 42
4.6.7 BCCH ............................................................................................ 42

4.6.8 Call Forwarding ............................................................................. 45
4.6.9 Call Waiting ................................................................................... 46
4.6.10 Cloud Server ................................................................................ 47
4.6.11 MBN Config ................................................................................. 49
4.6.12 Call Conference ........................................................................... 49
4.7 SMS and USSD ....................................................................................... 49
4.7.1 SMS Send Overview ..................................................................... 49
4.7.2 SMS Send Limit Settings ............................................................... 50
4.7.3 SMS Routing ................................................................................. 50
4.7.4 SMSC Switch Setting .................................................................... 50
4.7.5 Send SMS ..................................................................................... 51
4.7.6 SMS Outbox .................................................................................. 52
4.7.7 SMS Inbox ..................................................................................... 52
4.7.8 USSD ............................................................................................. 52
4.7.9 SMS Settings ................................................................................. 53
4.8 Call Configuration .................................................................................... 58
4.8.1 SIP Configuration .......................................................................... 58
4.8.2 SIP Trunk Configuration ................................................................ 69
4.8.3 SIP Trunk Group Configuration ..................................................... 71
4.8.4 Port Configuration .......................................................................... 71
4.8.5 Port Group Configuration ............................................................... 74
4.8.6 Digitmap ........................................................................................ 75
4.8.7 IP->Tel Routing ............................................................................. 77
4.8.8 Tel->IP Routing ............................................................................. 79
4.8.9 Tel->IP Caller Manipulation ........................................................... 80
4.8.10 Service parameter ....................................................................... 81
4.8.11 Media parameter ......................................................................... 84
4.8.12 DBO Parameter ........................................................................... 86
4.9 Advanced ................................................................................................. 88

4.9.1 Overview ........................................................................................ 88
4.9.2 Basic Configuration ....................................................................... 88
4.9.3 Phone Number Learning ............................................................... 90
4.9.4 Balance Check .............................................................................. 94
4.9.5 Billing setting ................................................................................. 99
4.9.6 Call limit ......................................................................................... 99
4.9.7 Exception Event Handling ........................................................... 101
4.9.8 Auto Generation .......................................................................... 106
4.10 Diagnostic ............................................................................................ 110
4.10.1 Syslog ........................................................................................ 110
4.10.2 Filelog ........................................................................................ 111
4.10.3 Summary ................................................................................... 111
4.10.4 SIM card debug ......................................................................... 112
4.10.5 Ping test ..................................................................................... 112
4.10.6 Tracert Test ............................................................................... 112
4.10.7 Network Capture ........................................................................ 113
4.10.8 Voice Loopback Test ......................................... 错误!未定义书签。
4.10.9 Mobile Network Test .................................................................. 118
4.10.10 Module Recovery ..................................................................... 119
4.10.11 Module Log .............................................................................. 119
4.10.12 Web Operation Log ................................................................. 119
4.11 tools ..................................................................................................... 121
4.11.1 File Upload ................................................................................ 121
4.11.2 Userboard Upgrade ........................................... 错误!未定义书签。
4.11.3 Config Restore and Backup ....................................................... 121
4.11.4 Management Parameter ............................................................ 122
4.11.5 Email Account Setting ............................................................... 124
4.11.6 Username and Password .......................................................... 124
4.11.7 Access control ........................................................................... 124

4.11.8 Factory Reset ............................................................................ 125
4.11.9 Auto Restart ............................................................................... 125
4.11.10 Restart ..................................................................................... 125
5 Troubleshooting and Command Line ............................................................... 126
5.1Login UC2000 & General Knowledge of UC2000 Command ................. 126
5.2 Commands in "ROS#" Mode .................................................................. 126
5.2.1Summarize of commands in "ROS#" mode ................................. 127
5.2.2General Purpose Commands in "ROS#" mode ........................... 127
5.3 COMMANDS in "Config" Mode .............................................................. 130
5.3.1Summarize of commands in "config" mode ................................. 130
5.3.2General Purpose Commands in "Config" mode .......................... 132
5.4 How to trace SIP logs ............................................................................ 133
5.5 How to trace ECC logs (Call Details) ..................................................... 133
5.6 How to trace Modular logs ..................................................................... 134
6 Glossary ........................................................................................................... 136

1 Product Description
This chapter mainly introduces functions and structures of UC2000-VE/F/G.
1.1 Overview

UC2000-VE/F/G serials GSM/CDMA/WCDMA/LTE VoIP Gateway is full functions VoIP
gateway based on IP and Mobile network, which provides a flexible network configuration,
powerful features, and good voice quality. It works for carrier grade, enterprise, SOHO,
residential users for cost-effective solution.
1.2 Scenario of Application
With the development of users and telecom service, mobile network and fixed network
integration will be steadily increasing. UC2000-VE/F/G provides high quality VoIP service
which perfectly meets the requirement. This is a scenario shown as figure 1-2-1
Figure 1-2-1 Network scenario

1.3 Product Appearance
1.3.1ProductAppearanceofUC2000‐VE
The appearance of UC2000-VE shows as follow
Figure 1-3-1 Front view of UC2000-VE-8G/8C/8W/8T
Table 1-3-1 Description of Front view
Index Indicators Description
1 RUN
On: Starting
Off: Abnormal
Blinking every 0.5s: Normal status
2 PWR On: Power on
Off: Power off
3 Signal Signal strength indicators with green color
4 Channel Use/Unuse indicator with Red color, ON is used, Off is unused
5 SIM Slots SIM card slot

Figure 1-3-2 Rear view of UC2000-VE-8G/8C/8W/8T
Table 1-3-2 Description of Rear view
Index Interface Description
1 Power Connector
Power connector of DC power. Input: DC12V
2 Antenna Connector Mark as digits 0 to 7
3 Network FE0 and FE1, its default IP address 192.168.11.1
4 Console RS232 standard, band rate 115200bps
5 RST
Reset button to restore default IP and password or restore
factory setting.
 Restore IP and Password: hold RST button 3~5 seconds,
RUN LED being ON during this time
 Restore factory setting: Hold RST button 7 seconds,
RUN LED being blink
1.3.2ProductAppearanceofUC2000‐VF
Front View
Indicators and connectors
Indicators Name Status Description

SIM Card Status
Indicator
OFF
Indicates SIM is offline, SIM status may
include
SIM card not inserted, SIM card not
available, SIM card unregistered
ON SIM card is in use
Blinking SIM card is registered but in IDLE
Antenna
Connector
- Antenna connect, mark with 0-15
SIM Card Slot
- SIM card slot, mark with 0-15
Back view
Indicators and connectors
Indicators Name Status Description
Power switch - Power on or power off the device
Power connect - AC Input 110-240V
FE0‐FE1 Network
- Default IP is 192.168.11.1
Console -
RS232 standard, band rate 115200bps
RST
RST -
Reset button to restore default IP and
password or restore factory setting.
 Restore IP and Password: hold
RST button 3~5 seconds, RUN
LED being ON during this time
Restore factory setting: Hold RST
button 7 seconds, RUN LED being
blink
PWR Power indicator
OFF No power
ON Power on
RUN System indicator
Blinking
(0.5S)
Device is running normally

ON Device is booting up
OFF Device is not booting up
1.3.3ProductappearanceofUC2000‐VG
Front view
Indicators Name Status Description
SIM Card Status
Indicator
OFF
Indicates SIM is offline, SIM status may
include
SIM card not inserted, SIM card not
available, SIM card unregistered
ON SIM card is in use
Blinking SIM card is registered but in IDLE
Antenna
Connector
- Antenna connect, mark with 0-15
SIM Card Slot
- SIM card slot, mark with 0-15
Back View
Indicators Name Status Description
Power switch - Power on or power off the device
Power connect
- AC Input 110-240V
FE0‐FE1 Network
- Default IP is 192.168.11.1

Console -
RS232 standard, band rate 115200bps
RST
RST -
Reset button to restore default IP and
password or restore factory setting.
 Restore IP and Password: hold
RST button 3~5 seconds, RUN
LED being ON during this time
Restore factory setting: Hold RST
button 7 seconds, RUN LED being
blink
PWR Power indicator
OFF No power
ON Power on
RUN System indicator
Blinking
(0.5S)
Device is running normally
ON Device is booting up
OFF Device is not booting up
1.4 Functions and Features
1.4.1Protocols
 Standard SIP
 Simple Traversal of UDP over NATs (STUN)
 Point-to-point protocol over Ethernet (PPPoE)
 Hypertext Transfer Protocol (HTTP)
 Dynamic Host Configuration Protocol (DHCP)
 Domain Name System (DNS)
 PCMU、PCMA、G.723.1、G.729AB
 OpenVPN
1.4.2SystemFunction
 PLC: Packet loss concealment
 VAD: Voice activity detection

 CNG: Comfort Noise Generation
 Local/Remote SIM card work mode
 Adjustable gain of port
 DTMF adjustment
 Balance Check
 Lock/unlock SIM/UIM
 Mobile number display rejection
 Sending/receiving SMS
 Customize IVR Recording
 White and black list
 One number access
 Open API for SMS, support USSD
 Echo Cancellation (with ITU-T G.168/165 standard)
 Automatic negotiate network
 Hotline
 BCCH(Support on GSM Gateway only)
1.4.3IndustrialStandardsSupported
 Stationary use environment: EN 300 019: Class 3.1
 Storage environment: EN 300 019: Class 1.2
 Transportation environment: EN 300 019: Class 2.3
 Acoustic noise: EN 300 753
 CE EMC directive 2004/108/EC
 EN55022: 2006+A1:2007
 EN61000-3-2: 2006,
 EN61000-3-3: 1995+A1: 2001+A2: 2005
 EN55024: 1998+A1: 2001+A2: 2003
 Certifications: FCC, CE

1.4.4GeneralHardwareSpecification
 Power Supply
UC2000-VE:
Input: 100-240V, 50-60Hz
Output: DC12V 4.0A
UC2000-VF/G:
Input: 100-240VAC, 50-60Hz;
 Temperature (Operation): 0 ℃ ~ 45 ℃
(Storage): -20 ℃ ~80 ℃
 Operation Humidity: 10%-90% No Condensation
 Dimension(W/D/H): 250*156*32.5mm
 Weight: 1.069kg
 Package Weight: 2.05kg

2 Quick Installation
2.1 Attentions before Installation
Please pay attention to the following before you install UC2000-VE/F/G/T include:
 DC power/AC power should be grounded well to ensure reliability and stability
 Network interface should be standard RJ45 with 10Mbps or 100Mbps interfaces
 GSM channels work properly and antennas should be well connected.
2.2 Installation Procedures
 Connect antennas to the device;
 Connect the power wire to the device;
 Connect network cable to the device;
 Insert SIM cards to SIM slots.
2.3 Network Connection
192.168.11.1
Note: UC2000-VE/F/G/T has two Ethernet ports (namely FE0 and FE1). The device can
work normally when either of the ports is connected to PC. The IP address of device
must be at the same network segment with that of PC.

3 Basic Operation
3.1 Feature Codes
Users can do some basic system setting via dialing feature codes through a telephone.
The device has a built-in IVR navigator for local maintenance. In each step, if you hear an
IVR message of “setting succeeds”, it means you have finished this step successfully.
However, if you hear “setting fails”, please check and redo that step.
Code Corresponding Function
*150* Dial *150*1 to set the IP address of the gateway as static IP address; dial *150*2 to
set the IP address as DHCP IP address
*152* Dial *152*192*168*1*10# to set the IP address of the device as 192.168.1.10.
( 192.168.1.10 is just an example)
*156* Dial *156*192*168*1*1# to set the default gateway of the network as 192.168.1.1.
( 192.168.1.1 is just an example)
*153* Dial *153*255*255*0*0*# to set the netmask of the network as 255.255.0.0
(255.255.0.0 is just an example)
*158# Dial *158 to inquiry IP address of the device
*111# Dial *111# to restart the device
3.2 Basic Operation
3.2.1CheckIPaddress
Use a mobile phone to call a SIM card number of the device, then the device will
answer and play a voice prompt of ‘dial the extension number’. Press *158# on mobile
phone, then the device will report its local IP address automatically.
3.2.2RestorefactorysettingviaIVR
Use a mobile phone to call a SIM card number of the device, the device will answer and
play a voice prompt of ‘dial the extension number’. Press *166*000000# on the mobile

phone, then you will hear ‘setting succeeds’, then the factory setting of the gateway will
be restored.
3.2.3RestoredefaultIPandpassword
Press RST button for about 3 seconds, then the device will be rebooted and the IP
address, username and password will be restored to factory default.
3.2.4Restorefactorysetting
Press RST button for about 7 seconds, then gateway will be rebooted and restored to
factory setting.
3.3 Local Maintenance through Console Port
To ensure easy maintenance, the device provides a standard RS232 console port,
which has a Baud rate of 115200bps. Users can log in the device to carry out
maintenance-related configurations through the console port.
 Example: Log in device via Console Port
Step 1: Prepare a serial cable as follows (standard RS232, 115200bps);
Step 2: Connect the F port of the serial cable with the COM port of PC. If the PC
does not have a COM port, please use a USB-to-COM converting tool to
connect the serial cable with the PC.
Step 3: Connect the M port of the serial cable with the console port of the device.
Step 4: Conduct configurations on login software.
Herein we take the PuTTY software as an example. Detailed configurations are as follows:

After finishing the above configurations, click the Open button to enter the maintenance
interface of the console port. The username and password are the same with those of the
web interface of device.
Commands for configuring the IP address of the device :
(In the following example, IP address of device needs to be configured as 172.30.66.100,
and netmask is 255.255.0.0)
> enable
enable# configure
config# interface ethernet
config-if-br-lan# ip address 172.30.66.100 255.255.0.0
config-if-br-lan# exit
config# ip default-gateway 172.30.0.1
Commands for inquiring the IP address of the device
> enable
enable#show interface

4 WEB Interface Configuration
UC2000-VF/G serials gateway has the same web interface. This chapter describes web
configuration of UC2000-VE. The UC2000-VE contains an embedded web server to set
parameters by using the HTTPS/HTTP protocol. We are strongly recommended to access
device with Google Chrome or Firefox Browser.
The configuration introduction also suitable for following models:
UC2000-VE-4G
UC2000-VE-8G
UC2000-VF-16G
UC2000-VF-8G
UC2000-VF-32G
UC2000-VE-8C (8 Channels CDMA Gateway)
UC2000-VE-4C (4 Channels CDMA Gateway)
UC2000-VF-16C (16 Channels CDMA Gateway)
UC2000-VF-32C (32 Channels CDMA Gateway)
UC2000-VE-8W (8 Channels WCDMA Gateway)
UC2000-VF-16W(16 Channels WCDMA Gateway)
UC2000-VF-32W(32 Channels WCDMA Gateway)
UC2000-VE-4T
UC2000-VE-8T
UC2000-VF-16T
UC2000-VF-8T