Dinstar DWG2000-1G User manual

DWG2000-1G User Manual v1.0
Dinstar Technologies Co., Ltd.
Address: Floor 6, Guoxing Building, Changxing Road, Nanshan District, Shenzhen, China
Postal Code: 518057
Telephone: [phone]
Fax: [phone]
Emails: [e-mail], [e-mail]
Website: www.dinstar.com www.dinstar.cn
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DWG2000-1G User Manual
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Revision Records
Document version
1.0
Firmware version
9.50.41
Revised by
Technical Support Department
Date
2011/9/8
Changes
The first version
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Table of Contents
1. Equipment Introduction................................................................................................................. 4
1.1 Introduction......................................................................................................................... 4
1.2 Scenario of Applications of Products .................................................................................. 4
1.3 Product Appearance............................................................................................................. 5
1.3.1 Interface ................................................................................................................... 5
1.3.2 Indications................................................................................................................ 5
1.3.3 Reset......................................................................................................................... 5
1.4 Functions and Features........................................................................................................ 6
1.4.1 Protocol Standard Supported .................................................................................... 6
1.4.2 System Function....................................................................................................... 6
1.4.3 Industrial Standards Supported................................................................................. 6
1.4.4 General Hardware Specification............................................................................... 7
2. Equipment Installation .................................................................................................................. 8
2.1 Installation Notice ............................................................................................................... 8
2.2 Installation Procedure.......................................................................................................... 8
2.2.1 Install SIM Card ....................................................................................................... 8
2.2.2Antenna Installation.................................................................................................. 9
2.2.3 Cable Connection of Equipment............................................................................... 9
3. Network Configuration................................................................................................................ 10
3.1 Preparation........................................................................................................................ 10
3.2 Attentions.......................................................................................................................... 10
3.3 General Feature Codes for System Setting......................................................................... 10
3.4 Static IP Configuration...................................................................................................... 11
3.5 DHCP Configuration ......................................................................................................... 11
4. WEB configuration..................................................................................................................... 12
4.1 Preparing........................................................................................................................... 12
4.2 Access the System Through HTTP...................................................................................... 12
4.3 WEB Configuration........................................................................................................... 13
4.4 System Information........................................................................................................... 13
4.4.1 System Information................................................................................................ 14
4.4.2 Mobile Information ................................................................................................ 14
4.4.3 SIP Information...................................................................................................... 15
4.5 Network Configuration ..................................................................................................... 15
4.5.1 Local Network........................................................................................................ 16
4.5.2 MAC Clone............................................................................................................ 17
4.5.3 DHCP Server.......................................................................................................... 18
4.5.4 DMZ Host .............................................................................................................. 18
4.5.5 Forward Rules......................................................................................................... 19
4.5.6 Static Route............................................................................................................. 19
4.5.7 Qos Parameter........................................................................................................ 20
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4.6 Mobile Configuration........................................................................................................ 21
4.6.1 Basic Configuration................................................................................................ 21
4.6.3 SIM/UIM Card Lock............................................................................................... 23
4.6.4 PIN Management ................................................................................................... 24
4.6.5 SMSC..................................................................................................................... 24
4.6.6 SMS........................................................................................................................ 25
4.6.7 USSD ..................................................................................................................... 25
4.6.8 Carrier .................................................................................................................... 26
4.7 Routing Configuration....................................................................................................... 27
4.7.1 Routing Parameter.................................................................................................. 27
4.7.2 Tel->IP Routing...................................................................................................... 27
4.8 Manipulaton Configuration............................................................................................... 30
4.8.1 IP->Tel Destination Numbers................................................................................. 30
4.8.2 Tel->IP Source Numbers........................................................................................ 31
4.8.3 Tel->IP Destination Numbers................................................................................. 33
4.9 Operation........................................................................................................................... 35
4.9.1 IP->Tel Operation................................................................................................... 35
4.9.2 Tel->IP Operation................................................................................................... 36
4.10 IP Trunk Configuration ................................................................................................... 38
4.10.1 IP Trunk................................................................................................................ 38
4.10.2 IP Trunk Group..................................................................................................... 39
4.11 System Configuration...................................................................................................... 40
4.11.1 System Configuration ........................................................................................... 40
4.11.2 Service Configuration........................................................................................... 41
4.11.3 SIP Configuration................................................................................................. 44
4.11.4 Port Configuration ................................................................................................ 45
4.11.5 Digit Map............................................................................................................. 46
4.12 Tools................................................................................................................................ 48
4.12.1 Firmware Upload.................................................................................................. 48
4.12.2 IVR Voice Prompt Upload ................................................................................... 48
4.12.3 Data Backup......................................................................................................... 49
4.12.4 Data Restore......................................................................................................... 49
4.12.5 Syslog Parameter.................................................................................................. 49
4.12.6 Login Password.................................................................................................... 50
4.12.7 Factory Reset........................................................................................................ 50
4.12.8 Restart .................................................................................................................. 50
5. FAQ............................................................................................................................................. 51
6. Glossary...................................................................................................................................... 52
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1. Equipment Introduction
This chapter mainly introduces functions and structures of DWG2000-1G.
1.1 Introduction
DWG2000-1G is full functions VoIP gateway based on IP and GSM wireless network, which
provides a flexible network configuration, powerful features, and good voice quality. It works for
carrier grade, enterprise, SOHO, residential users for cost-effective solution.
1.2 Scenario of Applications of Products
DWG2000-1G provides access of GSM network.
With the development of users and telecom service, mobile network and fixed network integration
will be steadily increasing. DWG2000-1G provides high quality VoIP service which perfectly
meets the requirement. This is a scenario shown as figure 1-2-1
Figure 1-2-1 Network scenario
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1.3 Product Appearance
The appearance of DWG2000-1G shows as follow
Figure 1-3-1 Front & Rear view of DWG2000-1G
1.3.1 Interface
Table 1-3-1 Description of interface
Interface
Description
WAN
Indications blinking when connect successful
LAN
Indications blinking when connect successful
SIM
1 SIM channel
DC
DC 12V
1.3.2 Indications
Table 1-3-2 Description of indicators on front view of DWG2000-1G
Indicators
Color
Name
Status
Description
RUN
Green
Register indicator
Off
Unregistered
Slow blinking
Registered
GSM
Green
Running indicator
Fast Blinking
SIM cards Registered
Slow blinking
Unregistered
1.3.3 Reset
Push RST button for 6 seconds of DWG2000-1G, the device will restore factory setting.
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1.4 Functions and Features
1.4.1 Protocol Standard Supported
Standard SIP and MGCP(option) protocol;
Simple Traversal of UDP over NATs (STUN);
Point-to-point protocol over Ethernet (PPPoE);
Hypertext Transfer Protocol (HTTP);
Dynamic Host Configuration Protocol (DHCP);
Domain Name System (DNS);
GSM;
ITU-T G.711α-Law/μ-Law、G.723.1、G.729AB;
1.4.2 System Function
PLC: Packet loss concealment
VAD: Voice activity detection
CNG: Comfort Noise Generation
Local/Remote SIM card work mode
Adjustable gain of port
DTMF adjustment
Balance alarm
Lock/unlock SIM/UIM
Mobile number display rejection
Sending/receiving SMS
Customize IVR Recording
White and black list
One number access
Open API for SMS, support USSD
Echo Cancellation (with ITU-T G.168/165 standard)
Automatic negotiate network
Hotline
1.4.3 Industrial Standards Supported
Stationary use environment: EN 300 019: Class 3.1
Storage environment: EN 300 019: Class 1.2
Transportation environment: EN 300 019: Class 2.3
Acoustic noise: EN 300 753
CE EMC directive 2004/108/EC
EN55022: 2006+A1:2007
EN61000-3-2: 2006,
EN61000-3-3: 1995+A1: 2001+A2: 2005
EN55024: 1998+A1: 2001+A2: 2003
Certifications: FCC, CE
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1.4.4 General Hardware Specification
Power Supply:AC100~240V 50/60HZ DC12V/1A
Temperature: 0~40 ℃（Operation）, -20~80 ℃（storage）
Humidity: 5%～90%RH,
Power Consumption: 5W
Dimensions: 112(W) x76(D) x24(H) mm
Net weight: 0.7kg
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2. Equipment Installation
This chapter mainly introduces DWG2000-1G hardware installation and connection of equipment.
2.1 Installation Notice
DWG2000-1G uses DC12V power. Power supply should ensure the reliability and
stability,otherwise, it may damage the SIM card or device. In addition, make sure the power
supply connects to ground bar well. With right ground protect connection, that can reduce the
surge voltage caused by lightning that damage the equipment, and ensure voice quality (note:
when calls with irregular noise occurring, please check the power whether connect ground well).
Common measures are as follows:
Making sure that all devices powered in the buildings are in accordance with NEC (National
Electric Code, National Electrical Regulations)Article 250 of manual properly grounded;
Making sure that the panel of building power supply units used high-quality copper wire well
connect with the ground wire, copper wire specifications shall comply with NEC Table 250-94/95
relevant provisions of the manual. Grounding cable that buried in the building field, including at
least one or several 2.44m deep under the ground, or buried deeply underground at least 0.76m,
with a wire around the building (see NEC manual specifications the relevant provisions of the
table 250-94/95);
Setting up voltage protector between equipment and ground connected to some other computer
equipments (either directly or through other devices), such as terminal or printer must also be
plugged into the same surge protector.
Network interface of DWG2000-1G supports RJ45 standard with 10Mbps or 100Mbps network.
Wireless section, inserting SIM card directly, GSM channel should work properly.
2.2 Installation Procedure
The outlook of DWG2000-1G looks like a 1U chassis; to install hardware the cable is needed.
After unpacking the equipment, please do follow the procedure as following steps:
2.2.1 Install SIM Card
When installing SIM card, opening blank panel of SIM slot, procedure shows as below:
Push down the yellow button,the SIM slot will popup;
Inset the SIM card to the SIM slot.
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2.2.2Antenna Installation
Take antenna connected in antenna interface of DWG which sign of "ANT" on
2.2.3 Cable Connection of Equipment
DWG2000-1G works in Route mode
Figure 2-2-1 DWG2000-1G connection
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3. Network Configuration
In this chapter we will introduce the initial configuration of DWG2000-1G gateway. All of the
network parameters of the gateway can be configured by IVR guidance.
3.1 Preparation
Please ensure the following stepes are done properly before IVR setting:
Prepare an analog telephone or mobile phone
Make sure the gateway is power on
Make sure the gateway is connected with the network
Completed the SIM installation
Make sure that the current mobile network is working
3.2Attentions
In each step, if user hears an IVR message of “setting successful”, which means that user has
finished this step successfully. However, if user hears a “setting failed” message, please check
redo theat step again.
DWG2000-1G can work in two modes: route mode and bridge mode. when the gateway is under
bridging mode, user should configure network parameters of WAN port; when the gateway is
under the route mode, user should configure LAN port.
3.3 General Feature Codes for System Setting
Table 3-3-1 Feature codes for system setting
Dial numbers
Features
*114#
Play the phone NO.
*115#
Check the TT number of gateway (using just when the device interconnects
with other series of DINSTAR products)
*150*a#
Set IP address(static/DHCP), a can be digit 1 or 2,*150*1# is static IP
address mode, *150*2# is DHCP mode
*152*a*b*c*d
#
Configure IP address, a, b, c, d are the four fields of IP address.
*153*a*b*c*d
#
Configure subnet mask. a, b, c, d are the four fields of the subnet mask
*156*a*b*c*d
#
Configure the device gateway, a, b, c, d are the four fields of the device
gateway
*158#
Report the IP address
*157
Setting the work mode (route or bridge), * 157 * 0 # is route mode, * 157 *
1 # is bridge mode
*195#
Play record
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*198#
Clear record
*199#
Setting Record. dial*199# start record(≤ 20s), then press # end the
recording
*111#
Restart device
3.4 Static IPConfiguration
This chapter introduces IP configuration of DWG2000-1G through calling IVR.
Assuming the IP address of a DWG2000-1G device is 172.16.0.100, subnet mask is 255.255.0.0,
IP of gateway is 172.16.0.1, configured as follows:
Insert a SIM card into the DWG2000-1G gateway
1) The configuration mode: Dial the phone number of this SIM card. hear a message, then enter
“*150*1#”, hang up when hear “ setting successful" message;
2) Configure IP address: Dial the phone number of this SIM card, hear a message, enter "* 152 *
172 * 16 * 0 * 100 #" hang up when hear “setting successful" message;
3) configure subnet mask: Dial the SIM card phone number, enter "*153*255*255*0*0#" hang
up when hear “setting successful" message;
4) Configure gateway: Dial the SIM card phone number, enter "*156*172*16*0*1#" hang up
when hear “setting successful" message;
5) Please wait about ten seconds when finishing the operations, restart device. dial the SIM card
phone number, enter “*158#”to check the Static IP address;
3.5 DHCPConfiguration
DHCP mode configure as follows:
Insert a SIM card into a slot, dial the SIM card number. When hearing a hint message, then
enter “*150*1#”,if hearing “ setting successful" message, which means the DHCP is
confirued successfully;
Restart the device, wait for 30 seconds, and then dial the SIM card telephone number, enter
"* 158 #" to query the IP address;
Note: If reporting the IP address is 0.0.0.0, which means that the gateway could not obtain a IP
address successfully. Please check:
Make sure the device have been connected to the network;
Make sure the DHCP Server is working. If there is no DHCP Server, please set the IP of
device to static IP .
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4. WEB configuration
This charpter describes web configuration of DWG2000-1G.
4.1 Preparing
WEB configuration includes the following components: network configuration, system
information, mobile configuration and system configuration.
4.2Access the System Through HTTP
Enter IP address of DWG2000-1G in browser. The default IP of LAN port is 192.168.11.1. and the
GUI shows as below:
Figure 4-2-1 WEB log interface
Enter username and password and then click “OK” in configuration interface. The default
username and password are “admin/admin”. It is strongly recommended, change the default
password to a new password for system security.
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4.3 WEB Configuration
DWG2000-1G WEB configuration interface consists of the navigation tree and the detail
configuration interfaces.
Figure 4-3-1 WEB introduce
Go through navigation tree, user can check, view modify, and set the device configuration on the
right of configuration interface.
4.4 System Information
Figure 4-4-1 system information
System information interface shows the basic information of status information, Mobile
information and SIP information.
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4.4.1 System Information
Figure 4-4-2 system information
Table 4-4-1 Description of system information
MAC Address
Displays the current MAC of the gateway, for example: 00-1F-D6-1B-3D-02
Network Mode
DWG2000-1G support two types network mode, which is bridge and route
modes
Network
Shows IP address and subnet mask
DNS Server
Displays DNS server IP address in the same network with the gateway
System Up Time
shows the time period of the device running. For example,:1h: 20m, 24s
Traffic Statistics
Calculates the netflow, including the total bytes of message received and sent.
Version info
shows the current firmware version, for example EIAAOS 9.50.34 PCB
4.4.2 Mobile Information
Figure 4-4-3 Mobile information
Display GSM / CDMAchannel and network status information, detailed shown as below:
Table 4-4-2 Description of mobile information
Port
Numbers of ports of GSM/CDMA.
Type
Indicates the current type of network. Such as CDMA or GSM
IMSI
International Mobile Subscriber Identity, it is the uniquely identifies of SIM card
Status
Indicates the connection status of current GSM / CDMA module
Remaining
Call Duration
Limite a call duration to the SIM card, when call duration is out of that duration,
the call would be discontinued. This option shows remaining talk time.
Carrier
Displays the network carrier of current SIM card.
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Signal Quality
Displays the signal strength of in each channels of GSM / CDMA.
4.4.3 SIP Information
Figure 4-4-4 SIP information
Displays registration status information with Softswitch platform or SIP Server
Table 4-4-3 Description of SIP information
Port
He corresponding number of GSM channel, DWG2000-1G has only 1 port.
SIP User ID
SIP registration account of the Softswitch and SIP server provided
SIP User ID
Shows the registration status of VoIP channel, including registered and unregistered.
4.5 Network Configuration
The navigation tree of the route mode and bridge mode as below:
In the navigation tree of route mode, will have extra items of “MAC Clone”,”DHCP
Server” ,”DMZ Host” ,”forward Rule”,”Static Route” .
Figure 4-5-1 bridge
mode
Figure 4-5-2 route mode
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4.5.1 Local Network
Under the route mode, WAN port connects with ADSL modem, and LAN port connects with local
network. It will be used as a small switch when working in brigde mode. In this situation, user just
need to configure the WAN parameter and DNS. User also need configure the LAN port if
working in route mode. The web interface as bellows:
Figure 4-5-3 WEB interface of bridge mode
Figure 4-5-4 WEB interface of Route mode
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Table 4-5-1 Description of Local network
Work Mode
Two options of route mode and bridge mode, default is bridge mode
Link Speed & Duplex
The 5 options are “Auto Detect”,” 10Mbps/Half
Duplex”,”10Mbps/Full Duplex”, “100Mbps/Half Duplex” and
“100Mbps/Full Duplex”. Default is “Auto Detect”
Obtain IPAddress
Automatically
Enable the device obtain IPAddress automatically or not. Default is
enabling
Use the Following IP
Address
Configure the "IP Address", "Subnet Mask" and "Default Gateway"
by manual
PPPoE
Need ISP offer the account and password. Use this mode when have
not router in the local network.
Obtain DNS Server
AddressAutomatically
When enable the WAN port option of "Obtain DNS Server Address
Automatically" , which will be enabled subsequently.
Use the Following DNS
Server Addresses
Fill in the IP address of "Primary DNS Server" and "Secondary DNS
Server"
WAN /LAN Port
WAN port used for connecting the external network , LAN port used
for connecting local network
4.5.2 MAC Clone
Figure4-5-5 Configuration of Mac Address Clone
This function can prevent the device against blocking by the carriers. Enable this function on the
“router mode”, the device can be anti-blocked when the carrier to limit the online users by
scanning the MAC address.
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4.5.3 DHCP Server
Under “route mode”, DWG works as a router. Config DHCP serive to enable the DHCP service
funcition of DWG, then DWG will works as a DHCP server.
Figure 4-5-6 Configuration of DHCP service
Table 4-5-2 Description of DHCP Server
IP address Pool
Determines the range of IP addess of other devices in this network
IP Lease Time
Sets the duration for how long the IP works with the specific IP. If the
duration is out of the duration, the IP would be invalid
The subnet mask,
gateway
DNS info will also be allocated to network devices automatically by
DHCP protocol. Generally, there is no need to configure those items.
4.5.4 DMZ Host
In some conditions, certain devices in LAN network need to do two-way communication with
WAN network( e.g. certain computer in LAN network need to provide multiple services to WAN
network). In this situation, Configure this device as the DMZ host.
Figure 4-5-7 Configuration of DMZ Host
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4.5.5 Forward Rules
In some conditions, certain devices in LAN network need to provide channel communication with
WAN network( e.g. certain computer in LAN network need to provide FTP service of channel 21
to WAN network). In this situation, Configuring forwarding rules to this device is necessary.
The difference between forwarding rules and DMZ host is, DMZ host provides several
consecutive channels and communication of all protocols, while forwarding rules provides single
or several channels communication based on certain protocol(TCP or UDP). If DMZ host and
forwarding rules have conflicts, will be determined by forwarding rules configurations.
Figure 4-5-8 Configuration of forwarding rules
Table 4-5-3 Description of Forward rules
Service Port
The Service channel that should be provided to WAN network
IP address
IP address is the one of devices in LAN net work
Protocol
The service protocol(TCP or UDP)
4.5.6 Static Route
Static route is the route rules in IP communication. Generally speaking, no need to config static
route. Configuring static route is necessary in such conditions: when several network segaments
exist in LAN network and there’s certain application between these network segament. Please
cancel “internet sharing” under “ Network configuration” first, then configure the “static route”.In
commly use, please don’t configure static route. If static rule is wrong, the devices may not work.
Figure 4-5-9 Configuration of Static route
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