Dinstar DAG3000-24O User manual

DAG3000-24OFXO Analog VoIP Gateway
User Manual V1.0
Shenzhen Dinstar Co., Ltd.
Address: Floor 18, Building 7A, Vanke Cloud City Phase 1, Xingke 1st Street, Xili Sub-district, Nanshan District,
Shenzhen.
Postal Code: 518052
Telephone: [phone]
Fax: [phone]
Email：[e-mail]
Website：www.dinstar.com
1

DAG3000-24O User Manual
I
Copyright©2022-2023 Dinstar
Preface
Welcome
Thanks for choosing the DAG3000-24O Analog Gateway for VoIP! We hope you will make
full use of this rich-feature FXO VoIP Gateway. Contact us if you need any technical support:
[phone].
About This Manual
This manualprovides information about the introduction of the analogVoIP gateway, and about
how to install, configure oruse it. Please read this document carefullybefore install the gateway.
Intended Audience
This manual is aimed primarily at the following people:
⚫
Users
⚫
Engineers who install, configure and maintain the gateway.
Revision Record
Document Name
Document Version
Firmware Version
DAG3000-24O FXO AnalogVoIP
Gateway User Manual V1.0
V1.0

2 Quick Installation
DAG3000-24O User Manual
Copyright©2022-2023 Dinstar
1
Contents
1 Product Introduction.......................................................................................................................4
1.1 Overview.......................................................................................................................................................... 4
1.2 Application Scenario ....................................................................................................................................... 4
1.3 Product Appearance...........................................................................................................................................5
1.3.1 Appearance of DAG3000-24O ............................................................................................................... 5
1.3.2 Ports and Connector................................................................................................................................. 5
1.4 Features & Functions ...................................................................................................................................... 7
2 Quick Installation.......................................................................................................................... 11
2.1 Installation Attentions..................................................................................................................................... 11
2.2 RJ45 Wire Sequence....................................................................................................................................... 11
2.3 Installation Steps............................................................................................................................................. 12
3 Basic Operation .............................................................................................................................13
3.1 Call out and Call in via FXO Port................................................................................................................... 13
3.1.1 Call Out................................................................................................................................................. 13
3.1.2 Call In.................................................................................................................................................... 13
3.2 Description of Feature Codes.......................................................................................................................... 13
3.3 Send or Receive Fax....................................................................................................................................... 15
3.3.1 Fax Mode Supported ..............................................................................................................................15
3.3.2 Explanation of T.38 and Pass-through ................................................................................................... 15
3.4 Local IVR Operation ...................................................................................................................................... 15
3.4.1 Inquiring the IP address......................................................................................................................... 15
3.4.2 Factory Reset......................................................................................................................................... 15
3.4.3 IPAddress configuration........................................................................................................................ 16
4 Configurations on Web Interface.................................................................................................17
4.1 Preparations for Login .................................................................................................................................... 17
4.1.1 Network Connection.............................................................................................................................. 17
4.1.2 Log InWeb Interface............................................................................................................................. 18
4.2 Navigation Tree .............................................................................................................................................. 18
4.3 Status & Statistics........................................................................................................................................... 19
4.3.1 System Information ............................................................................................................................... 19
4.3.2 Port Status ............................................................................................................................................. 22
4.3.3 Current Call........................................................................................................................................... 23

2 Quick Installation
DAG3000-24O User Manual
Copyright©2022-2023 Dinstar
2
4.3.4 RTP Session........................................................................................................................................... 23
4.3.5 CDR....................................................................................................................................................... 24
4.3.6 Record Statistics.................................................................................................................................... 24
4.3.7 Call Limit Info....................................................................................................................................... 24
4.4 Quick Setup Wizard........................................................................................................................................ 25
4.5 Network.......................................................................................................................................................... 26
4.5.1 Local Network....................................................................................................................................... 26
4.5.2 VLAN（Virtual Local Area Network）................................................................................................ 27
4.5.3 DHCP Option ........................................................................................................................................ 28
4.5.4 QoS........................................................................................................................................................ 29
4.5.5 ARP....................................................................................................................................................... 29
4.5.6 IPv6 Network ........................................................................................................................................ 29
4.6 SIP Server....................................................................................................................................................... 30
4.7 IP Profile......................................................................................................................................................... 32
4.8 Tel Profile....................................................................................................................................................... 34
4.9 Port ................................................................................................................................................................. 35
4.10 Advanced...................................................................................................................................................... 37
4.10.1 Line Parameter..................................................................................................................................... 37
4.10.2 FXO Parameter.................................................................................................................................... 39
4.10.3 Media Parameter.................................................................................................................................. 42
4.10.4 Service Parameter................................................................................................................................ 44
4.10.5 SIP Compatibility ................................................................................................................................ 47
4.10.6 NAT Parameter.................................................................................................................................... 51
4.10.7 Speed dial ............................................................................................................................................ 51
4.10.8 Feature Code........................................................................................................................................ 52
4.10.9 System Parameter................................................................................................................................ 54
4.11 Call & Routing.............................................................................................................................................. 56
4.11.1 Port Group........................................................................................................................................... 56
4.11.2 IP Trunk................................................................................................................................................58
4.11.3 Routing Parameter............................................................................................................................... 58
4.11.4 IP →Tel Routing................................................................................................................................. 59
4.11.5 Tel →IP/Tel Routing........................................................................................................................... 60
4.11.6 Call Limit ............................................................................................................................................ 61
4.12 Manipulation................................................................................................................................................. 62
4.12.1 IP →Tel Called ................................................................................................................................... 62
4.12.2 Tel →IP/Tel Caller.............................................................................................................................. 64

2 Quick Installation
DAG3000-24O User Manual
Copyright©2022-2023 Dinstar
3
4.12.3 Tel →IP/Tel Called............................................................................................................................. 65
4.13 Management ................................................................................................................................................. 67
4.13.1 TR069.................................................................................................................................................. 67
4.13.2 SNMP.................................................................................................................................................. 68
4.13.3 Syslog.................................................................................................................................................. 70
4.13.4 Provision.............................................................................................................................................. 71
4.13.5 Cloud server ........................................................................................................................................ 72
4.13.6 User Manage ....................................................................................................................................... 73
4.13.7 Remote Server..................................................................................................................................... 73
4.13.8 Record Parameter ................................................................................................................................ 73
4.13.9 Radius Parameter................................................................................................................................. 74
4.13.10 Action URL....................................................................................................................................... 75
4.13.11 SIP PNP............................................................................................................................................. 76
4.13.12 NMS Configuration ........................................................................................................................... 76
4.14 Security......................................................................................................................................................... 77
4.14.1 WEB ACL........................................................................................................................................... 77
4.14.2 Telnet ACL.......................................................................................................................................... 77
4.14.3 Passwords............................................................................................................................................ 78
4.15 Tools............................................................................................................................................................. 79
4.15.1 Firmware Upload................................................................................................................................. 79
4.15.2 Data Backup........................................................................................................................................ 79
4.15.3 Data Restore........................................................................................................................................ 80
4.15.4 FXO Test............................................................................................................................................. 80
4.15.5 Ping Test.............................................................................................................................................. 82
4.15.6 Tracert Test.......................................................................................................................................... 83
4.15.7 Network Capture ................................................................................................................................. 84
4.15.8 Factory Reset....................................................................................................................................... 86
4.15.9 Device Restart ..................................................................................................................................... 86
5 Glossary.........................................................................................................................................88

2 Quick Installation
DAG3000-24O User Manual
Copyright©2022-2023 Dinstar
4
Product Introduction
1.1 Overview
DAG3000-24O is a multi-functional analog gateway offering seamless connectivity between
IP-based telephony networks and legacy telephones (POTS), and PBX systems. It adopts
modularized hardware design that allows to expand FXO ports by adding boards according to
user’s requirements. Each board has 8 FXO ports and the gateway supports 24 FXO ports at
maximum.
DAG3000-24O supports the standard SIP protocol and it's compatible with leading IMS/NGN
platforms and SIP-based IP telephony systems. Which is ideally suited for small and medium
businesses, call centers and multi-location environments that need VoIP services.
1.2 Application Scenario
The application scenario of DAG3000-24O is shown as follows:

2 Quick Installation
DAG3000-24O User Manual
Copyright©2022-2023 Dinstar
5
1.3 Product Appearance
1.3.1 Appearance of DAG3000-24O
Front View:
Back View:
1.3.2 Ports and Connector

2 Quick Installation
DAG3000-24O User Manual
Copyright©2022-2023 Dinstar
6
The description of interfaces of DAG3000-24O
Port Name
Connector
Description
Power Jack
Power Jack
To connect 100-240VAC 50-60HZ power supply
Power Switch
Power Switch
Turn on or turn off power supply
LAN Port
(GE0/GE1)
RJ45
To connect to the IP network over a DSL modem or
Router or a LAN switch
FXO Ports 0~7
RJ45
To connect to PSTN
Console Port
RJ48
Console port is used to carry out maintenance-related
configurations
Reset Button
Reset Button
After the device is powered on, short press the RST
button to restart the device; long press the RST
button for about 6-10 seconds to restore the device to
factory default settings.
The description of indicators of DAG3000-24O
Indicator
Definition
Status
Description
PWR
Power
Indicator
On
Power supply is normal .
Off
There is no power supply or power supply is
abnormal.
RUN
Running
Indicator
Slow
Flashing
The device is running properly

2 Quick Installation
DAG3000-24O User Manual
Copyright©2022-2023 Dinstar
7
Fast
Flashing
SIP account is registered successfully.
Off
The device is running improperly
FXO 0~7
Telephone
In-use
Indicator
On
FXO port is currently occupied by
Off
FXO port is idle or faulty
LAN Port
(GE0/GE1)
Link (Green)
Flashing
The gateway is properly connected to network
Off
The gateway is not connected to network or
network connection is improper
1.4 Features & Functions
➢ Key Features
⚫ Modularized Gateway with 24 FXO ports
⚫ Fax over IP (T.38 and Pass-Through)
⚫ Support IPv4 and IPv6
⚫ TR069 and SNMP
⚫ Multiple codecs: G.711A/U,G.723.1,G.729A/B etc.
⚫ Fully compatible with leading IMS/NGN, SIP based IP telephony system
➢ Physical Interfaces
⚫ Capacity
Range from 8 to 32 FXO
⚫ User Board
2* RJ45 connectors with 8 FXO
⚫ MCU Board
1*RS232, 115200bps
2*10/100/1000Mbps, RJ45

2 Quick Installation
DAG3000-24O User Manual
Copyright©2022-2023 Dinstar
8
➢ Voice Capabilities & Fax
⚫ G.711A/U law, G.723.1, G.729A/B, AMR, G.726, iLBC
⚫ Silence Suppression
⚫ Comfort Noise Generation(CNG)
⚫ VoiceActivity Detection(VAD)
⚫ Echo Cancellation(G.168), with up to 128ms
⚫ Adaptive (Dynamic) Jitter Buffer
⚫ Programmable Gain Control
⚫ T.38/Pass-through
⚫ Modem/POS
⚫ DTMF mode: Signal/RFC2833/INBAND
⚫ VLAN 802.1P/802.1Q
⚫ Layer3 QoS and DiffServ
➢ FXO
⚫ Connector: RJ45 with 4 FXO
⚫ Dial Mode: DTMF/Pulse Dialing
⚫ Caller ID: FSK, DTMF
⚫ Polarity Reversal
⚫ Answer Delay
⚫ BusyTone Detection
⚫ No Current Detection
➢ VoIP
⚫ Protocol:SIP v2.0 (UDP/TCP),RFC3261,SDP,RTP(RFC2833), RFC3262,3263,3264,3265,
3515,2976,3311
⚫ SIP TLS/SRTP
⚫ RTP/RTCP, RFC2198, 1889
⚫ RFC4028 Session Timer
⚫ RFC3266 IPv6 in SDP
⚫ RFC2806 TELURI
⚫ RFC3581 NAT,rport
⚫ Outbound Proxy
⚫ DNSSRV/ AQuery/NATPR Query
⚫ SIP Trunk
⚫ Early Media/Early Answer

2 Quick Installation
DAG3000-24O User Manual
Copyright©2022-2023 Dinstar
9
⚫ NAT:STUN, Static/Dynamic NAT
➢ Software Features
⚫ Port Group
⚫ WebACL
⚫ Telnet ACL
⚫ Action URL
⚫ Digitmap
⚫ Routing Rules based Prefixes
⚫ Caller/Called Number Manipulation
➢ Network
⚫ Static/Dynamic IP,
⚫ PPPoE
⚫ DHCP Client
⚫ IPv4/IPv6
⚫ TCP, UDP,TFTP, FTP, ARP,RARP, Ping, NTP, SNTP, HTTP/HTTPS, DNS
⚫ Ping / Tracert
⚫ DHCP Option 66,120,121
➢ Environmental
⚫ 1+1 Power Supply: 100-240VAC, 50-60 Hz
⚫ Power Consumption:60W(Typical)
⚫ Operating Temperature:0 ℃ ~ 45 ℃
⚫ Storage Temperature: -20 ℃~80 ℃
⚫ Humidity:10%-90% Non-Condensing
⚫ Dimensions(W/D/H): 440*300*135mm
⚫ Unit Weight: 9.3kg
➢ Maintenance
⚫ SNMP v1/v2/v3
⚫ TR069
⚫ Auto Provisioning
⚫ Web/Telnet
⚫ Configuration Backup/Restore
⚫ Firmware Upgrade via Web
⚫ CDR

2 Quick Installation
DAG3000-24O User Manual
Copyright©2022-2023 Dinstar
10
⚫ Syslog
⚫ Network Capture
⚫ NTP/Daylight Saving Time
⚫ IVR local Maintenance
⚫ Cloud-based Management

2 Quick Installation
DAG3000-24O User Manual
Copyright©2022-2023 Dinstar
11
2.1 Installation Attentions
I, 2 Quick Installation
To avoid unexpected accident or device damage, please read the following instructions before
installing the DAG3000 device:
⚫ DAG3000-24O is equipped with RJ45 ports;
⚫ Anti-jamming: to reduce the interference with telephone calls, it’s highly recommended that
telephone lines connected to the gateway should be placed away from power cables;
⚫ Power supply: the gateway accepts AC input voltage of 100-240V. Please ensure safe and
stable power supply;
⚫ Network bandwidth: please ensure there is enough network bandwidth so as to guarantee
stabilized running of the gateway；
⚫ Ventilation: to avoid overheating, please do not pile up the gateway with other devices and
make sure the gateway has good ventilation around.
⚫ Temperature and humidity: to avoid any accident that might cause malfunction, it’s advised
to install the gateway in an equipment room where temperature and humidity are
appropriate;
⚫ Mechanical load: please make sure the gateway is placed steadily to avoid damage. It’ s
highly advised to horizontally place the gateway on a flat surface or a cabinet.
2.2 RJ45Wire Sequence
DAG3000-24O is equipped with RJ45 interface as FXO port. The internal wire sequence of
RJ45 cable is shown as follows:

2 Quick Installation
DAG3000-24O User Manual
Copyright©2022-2023 Dinstar
12
2.3 Installation Steps
⚫ Connect the power adapter to the power jack of the DAG3000 device, connect one end of
the ground cable to the grounding port on the back of DAG3000 , and then connect the
other end to the grounding bar of the shelf.
⚫ Connect network cable to the GE0/GE1 port;
⚫ Connect PSTN line to the FXO port(s).

3 Basic Operation
DAG3000-24O User Manual
Copyright©2022-2023 Dinstar
13
3 Basic Operation
3.1 Call out and Call in via FXO Port
3.1.1 Call Out
⚫ One-stage Dialing: After the gateway receives a call number sent from softswitch or IPPBX,
if the number matches one of the dialing rules set on Advanced →Digit Map interface, the
call will directly choose a FXO port to call out based on port selection rule.
⚫ Two-stage Dialing: dial a FXO port's SIP account number from an extension of IPPBX, and
then you will hear a dialing tone. After that, you will be able to dial any number of PSTN.
3.1.2 Call In
Dial the number of PSTN connected to a FXO port of the gateway, and then you will hear a
dialing tone or a voice prompt of “please dial the extension number”. Then dial the called
number (extension number or telephone number), after the dialing is completed, the called
number will be sent to IP server such softswitch or IPPBX.
Hotline auto-dialing: Dial the number of PSTN connected to a FXO port of the gateway, then
the gateway will automatically route the call to designated extension number or telephone
number according to preset hotline number.
3.2 Descriptionof FeatureCodes
DAG3000-24O provides convenient telephone functions. Connect a telephone to the FXO port
and dial a specific feature code, and you can query corresponding information.
Code
Description of function
*158#
Dial *158# to query LAN IP
*114#
Dial *114# to query the phone number of a FXO port
*157*
Dial *157*0 to set route mode; dial *157*1 to set bride mode
*150*
Dial *150*1 to set IP address as static IP address; dial *150*2 to set IP
address as DHCP IP address
*152*
Dial *152* to set IPv4 address, for example:
Dial *152*192*168*1*10# to set IPv4 address as 192.168.1.10

3 Basic Operation
DAG3000-24O User Manual
Copyright©2022-2023 Dinstar
14
*156*
Dial *156* to set IPv4 gateway, for example:
Dial *156*192*168*1*1# to set IPv4 gateway as 192.168.1.1
*153*
Dial *153* to set IPv4 netmask, for example:
Dial *153*255*255*0*0*# to set IPv4 netmask as 255.255.0.0
*160*
Dial *160*1# to allow HTTP WAN access, Dial *160*0# to deny
HTTPWAN access
*111#
Dial *111# to restart the device
*47*
Dial *47* to allow call through IP address, for example:
Dial *47*192*168*1*1# to allow to call through the IP address of
192.168.1.1
*51#
Dial *51# to enable the call waiting service
*50#
Dial *50# to disable the call waiting service
*87*
Dial *87* to trigger blind transfer, for example:
Dial *87*8000#, and you can blind transfer to the extension number
8000
*72*
Enable unconditional call forwarding service. Example: Dial
*72*8000, and calls will be unconditionally forwarded to extension
number 8000
*73#
Disable unconditional call forwarding service
*90*
Enable the ‘call forwarding on busy’ service. Example: Dial *90*8000,
and calls will be forwarded to extension number 8000 when the called
number is busy
*91#
Disable the ‘call forwarding on busy’ service
*92*
Enable the ‘call forwarding on no reply’ service. Example: Dial
*92*8000, and calls will be forwarded to extension number 8000 when
there is no reply from the called number
*93#
Disable the ‘call forwarding on no reply’ service
*78#
Enable the ‘No Disturbing’ service
*79#
Disable the ‘No Disturbing’ service
*200#
Dial *200# to access voicemail
Flash/Hook
Switch between incoming calls, If not in session, flash/hook will
switch a new channel for new call.
Note：
Some of the above feature codes will be realized on the available platform.

3 Basic Operation
DAG3000-24O User Manual
Copyright©2022-2023 Dinstar
15
3.3 Send or Receive Fax
3.3.1 Fax Mode Supported
⚫ T.38（IP-based）
⚫ Pass-Through（VBD)
⚫ Adaptive Fax Mode (automatically match with the peer fax mode)
3.3.2 Explanation of T.38 and Pass-through
T.38 is an ITU recommendation for allowing transmission of fax over IP networks in real time.
Under the T.38 mode, analog fax signal is converted into digital signal and fax signal tone is
restored according to the signal of peer device. Under the T.38 mode, fax traffic is carried in
T.38 packages.
Pass-through: Under the pass-through mode, fax signal is not converted and fax traffic is
carried in RTP packets. It uses the G.711 A or G711U codec in order to reduce the damage to
fax signal.
Adaptive Fax Mode: automatically match with the fax mode of the peer device.
3.4 Local IVR Operation
3.4.1 Inquiring the IP address
Connect a PSTN line to one of the FXO ports of the gateway, and then use a mobile phone or
a fixed telephone to dial the number of the PSTN line. After you hear a dialing tone or a voice
prompt, dial *158# to inquire the IP address of the gateway.
3.4.2 Factory Reset
Connect a PSTN line to one of the FXO ports of the gateway, and then use a mobile phone or
a fixed telephone to dial the number of the PSTN line. After hearing a dialing tone or a voice
prompt, dial *166*000000#, and you will hear “successful setting”, then hang up the phone
and the gateway is reset to factory defaults.

3 Basic Operation
DAG3000-24O User Manual
Copyright©2022-2023 Dinstar
16
3.4.3 IP Address configuration
Before configuration, please ensure:
➢The gateway is power on;
➢Device has been connected to network;
➢The PSTN line has been connected to the FXO port of the gateway.
Configuredynamic IP address by DHCP:
1) Pick up the phone
2) dial *150*2# and then hang up the phone
3) If the voice prompt indicates‘setting successfully’, please restart the gatewayafter
10 seconds.
ConfigureStatic IPaddress:
Take the configuration of IP address ‘172.16.0.100’ as example.
1) Pick up the phone,
2) dial *150*1# and then hang up the phone
Then configure IP address and subnet mask as follow:
➢Configure IP address
1) Pick up the phone
2) dial *152*172*16*0*100# and then hang up the phone.
➢Configure subnet mask
1) Pick up the phone
2) dial *153*255*255*0*0# and then hang up the phone.
➢Configure gateway IP address
1) Pick up the phone
2) dial *156*172*16*0*1# and then hang up the phone.
➢Query the IP address of the gateway:
1) Pick up the phone,
2) dial *158#.
If the gateway uses PPPoE method to get IP address，the IP address needs to be configures
through web browser.
Note：
The telephone will play voice prompt “setting successfully” if the step is
correct.

4 Configurations on We
DAG3000-24O User Manual
Copyright©2022-2023 Dinstar
17
4 Configurations on Web Interface
4.1 Preparationsfor Login
4.1.1 Network Connection
Firstly, connect the device to the network and connect a PSTN line to the FXO port(See section
2.3 for details). Then dial *158# to query the IP address of the gateway.
The default IP address of the device is 192.168.11.1. It is recommended to modify the IP address
of the local computer to ensure that it is in the same network segment with the device. Take
windows 7 as an example, change the IP address of the local computer to 192.168.11.10:
Secondly, check the connectivity between the PC and the device. Click Start →Run of PC and
enter cmd to execute ‘ping 192.168.11.1’ to check whether the IP address of the gateway runs
normally.

4 Configurations on We
DAG3000-24O User Manual
Copyright©2022-2023 Dinstar
18
4.1.2 Log In Web Interface
Open a web browser and enter the IP address of the gateway (the default IP is 192.168.11.1).
Then the login GUI will be displayed.
Enter default username and password: admin/admin, then click Log in to enter into the Web
interface. And then you can see the following Web interface.
It is suggested that you should modify the username and password for security consideration
on the Security -> Password Modification interface.
4.2 Navigation Tree
The web management system of the DAG3000-24O VoIP device consists of the navigation
tree and detailed configuration interfaces.
Choose a node of the navigation tree to enter into a detailed configuration interface.