Dinstar DWG2000 Series User manual

DWG2000 GSM/CDMA/WCDMA User
Manual
1
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DWG2000 Series
GSM/CDMA/WCDMA VoIP Gateway
User Manual

DWG2000 GSM/CDMA/WCDMA User
Manual
2
Copyright @ 2015
Revision Records
Document Name
GSM/CDMA/WCAMAVoIP Gateway User Manual
Document version
V1.0
Firmware version
02.23.11.02
Date
2015.11.12

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Contents
DWG2000 Series......................................................................................................................1
GSM/CDMA/WCDMAVoIP Gateway..................................................................................1
User Manual.............................................................................................................................1
Revision Records .....................................................................................................................2
1 Product Description..............................................................................................................6
1.1 Overview ............................................................................................................................... 6
1.2 Application Scenario .............................................................................................................. 6
1.3 Product Appearance............................................................................................................... 6
1.4 Functions and Features .......................................................................................................... 8
1.4.1 Protocols Supported...................................................................................................................................... 8
1.4.2 System Function ............................................................................................................................................ 8
1.4.3 Industrial Standards Supported..................................................................................................................... 9
2 Quick Installation...............................................................................................................10
2.1 Attentions before Installation............................................................................................... 10
2.2 Installation Procedures......................................................................................................... 10
2.3 Network Connection ............................................................................................................ 10
3 Basic Operation ..................................................................................................................11
3.1 Feature Codes ...................................................................................................................... 11
3.2 Basic Operation.................................................................................................................... 11
3.2.1 Check IP address.......................................................................................................................................... 11
3.2.2 Restore factory setting via IVR .................................................................................................................... 11
3.2.3 Restore default IP and password................................................................................................................. 11
3.2.4 Restore factory setting ................................................................................................................................ 12
3.3 Local Maintenance through Console Port.............................................................................. 12
4 Configurations on Web Interface......................................................................................13
4.1 How to Access Web System .................................................................................................. 13
4.2 Introduction to Web System ................................................................................................. 14
4.3 Configuration Wizard ........................................................................................................... 15
4.4 System Information.............................................................................................................. 15
4.5 Statistics .............................................................................................................................. 16
4.5.1 TCP/UDP ...................................................................................................................................................... 16

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4.5.2 RTP .............................................................................................................................................................. 16
4.5.3 SIP Call History............................................................................................................................................. 16
4.5.4 IP to GSM Call History.................................................................................................................................. 17
4.5.5 CDR Report .................................................................................................................................................. 17
4.5.6 Lock BCCH Report........................................................................................................................................ 17
4.5.7 Current Call Status....................................................................................................................................... 18
4.5.8 GSM Event................................................................................................................................................... 18
4.6 Network Configuration......................................................................................................... 18
4.6.1 Working Mode of Network.......................................................................................................................... 18
4.6.2 Types of Optional IP Address....................................................................................................................... 18
4.6.3 How to Configure Network Parameters ...................................................................................................... 19
4.6.4 ARP .............................................................................................................................................................. 20
4.6.5 VPN Parameter ............................................................................................................................................ 20
4.7 Security Center .................................................................................................................... 21
4.7.1 Access Rules ................................................................................................................................................ 21
4.8 Mobile Configuration ........................................................................................................... 22
4.8.1 Basic Configuration...................................................................................................................................... 22
4.8.2 Mobile Configuration .................................................................................................................................. 24
4.8.3 Phone Number Config ................................................................................................................................. 24
4.8.4 PIN Management ........................................................................................................................................ 25
4.8.5 IMEI ............................................................................................................................................................. 25
4.8.6 Carrier.......................................................................................................................................................... 26
4.8.7 BCCH............................................................................................................................................................ 26
4.8.8 Call Forwarding............................................................................................................................................ 28
4.8.9 Call Waiting ................................................................................................................................................. 29
4.8.10 SIM Mode.................................................................................................................................................. 29
4.8.11 Cloud Server .............................................................................................................................................. 30
4.9 SMS and USSD ..................................................................................................................... 31
4.9.1 SMSC ........................................................................................................................................................... 31
4.9.2 SMS Send Overview..................................................................................................................................... 31
4.9.3 SMS Send Limit Settings .............................................................................................................................. 32
4.9.4 Send SMS..................................................................................................................................................... 32
4.9.5 SMS Outbox................................................................................................................................................. 33
4.9.6 SMS Inbox.................................................................................................................................................... 33
4.9.7 USSD............................................................................................................................................................ 34
4.9.8 Email............................................................................................................................................................ 34
4.10 Routing Configuration ........................................................................................................ 34
4.10.1 Routing Parameter .................................................................................................................................... 34
4.10.2 IP Tel Routing ........................................................................................................................................ 35
4.10.3 Tel IP Routing ........................................................................................................................................ 36

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4.11 Manipulation Configuration................................................................................................ 36
4.11.1 Configuration Procedures for Manipulating IP –> Tel Destination Numbers............................................. 36
4.12 Operation .......................................................................................................................... 38
4.12.1 Configuration Procedures for IP -> Tel Operation...................................................................................... 38
4.12.2 Configuration Procedures for Tel -> IP Operation...................................................................................... 39
4.13 Port Group Configuration ................................................................................................... 40
4.14 IP Trunk Configuration........................................................................................................ 40
4.14.1 IP Trunk...................................................................................................................................................... 40
4.14.2 Configuration of IP Trunk Group................................................................................................................ 41
4.15 System Configuration ......................................................................................................... 42
4.16 Human Behavior ................................................................................................................ 42
4.16.1 Overview ................................................................................................................................................... 42
4.16.2 Basic Configuration.................................................................................................................................... 42
4.16.3 Balance Check ........................................................................................................................................... 43
4.16.4 Billing Settings ........................................................................................................................................... 44
4.16.5 Exception Event Handing........................................................................................................................... 44
4.16.6 Auto Generation........................................................................................................................................ 44
4.17 Tools.................................................................................................................................. 45
4.17.1 Firmware Upload....................................................................................................................................... 45
4.17.2 Provision.................................................................................................................................................... 45
Configuration on DWG2000 ................................................................................................................................. 47
4.17.3 Filelog Download....................................................................................................................................... 47
4.17.4 Management Parameter ........................................................................................................................... 48
4.17.5 Config Backup............................................................................................................................................ 48
4.17.6 Config Restore ........................................................................................................................................... 48
4.17.7 IVR Voice Prompt Upload .......................................................................................................................... 49
4.17.8 Ping Test .................................................................................................................................................... 49
4.17.9 Tracert Test ................................................................................................................................................ 49
4.17.10 Network Capture..................................................................................................................................... 49
4.17.11 Username & Password ............................................................................................................................ 50
4.17.12 Factory Reset........................................................................................................................................... 50
4.17.13 Auto Restart and Manually Restart ......................................................................................................... 50

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1Product Description
1.1 Overview
The DWG2000 gateway is multi-functional VoIP gateway based on IP and mobile network
(GSM/CDMA/WCDMA), which provides flexible network configuration, powerful features, and good
voice quality. With a cost-effective solution, the gateways works is very applicable to carriers, enterprise,
SOHO as well as residential users.
1.2 Application Scenario
The DWG2000 GSM VoIP gateway provides high-quality and cost-effective VoIP solution. Its application
scenario is shown as follows:
1.3 Product Appearance
The appearance of DWG2000E shows as follow
Figure 1-3-1 Front view of DWG2000E-8G/8C

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Table 1-3-1 Description of Front view
I
n
d
e
x
Indicators
Description
1
RUN
On: Starting
Off: Abnormal
Blinking every 0.5s: Normal status
2
PWR
On: Power on
Off: Power off
3
Signal
Signal strength indicators with green color
4
Channel
Use/Unuse indicator with Red color, ON is used, Off is
unused
5
SIM Slots
SIM card slot
Figure 1-3-2 Rear view of DWG2000E-8G/8C
Table 1-3-2 Description of Rear view
I
n
d
e
x
Interface
Description

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1
Power
Connector
Power connector of DC power. Input: DC12V
2
Antenna
Connector
Mark as digits 0 to 7
3
Network
FE0 and FE1, its default IP address 192.168.11.1
4
Console
RS232 standard, band rate 115200bps
5
RST
Reset button to restore default IP and password or
restore factory setting.
Restore IP and Password: hold RST button 3~5
seconds, RUN LED being ON during this time
Restore factory setting: Hold RST button 7 seconds,
RUN LED being blink
1.4 Functions and Features
1.4.1 Protocols Supported
Standard SIP
Simple Traversal of UDP over NATs (STUN)
Point-to-point Protocol over Ethernet (PPPoE)
Hypertext Transfer Protocol (HTTP)
Dynamic Host Configuration Protocol (DHCP)
Domain Name System (DNS)
ITU-T G.711α-Law/μ-Law, G.723.1, G.729AB
1.4.2 System Function
PLC: Packet Loss Concealment
VAD: VoiceActivity Detection
CNG: Comfort Noise Generation
Local/Remote SIM Card Working Mode
Adjustable Gain of Port
DTMFAdjustment
Balance Check
Lock/Unlock SIM/UIM
Rejection of Mobile Number Display
Sending/Receiving SMS
Customized IVR Recording
White and Black Lists
One Number Access

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Open API for Bulk SMS
Support USSD
Echo Cancellation (with ITU-T G.168/165 standard)
Automatic Negotiation Network
Hotline
BCCH Management\
1.4.3 Industrial Standards Supported
Stationary Use Environment: EN 300 019: Class 3.1
Storage Environment: EN 300 019: Class 1.2
Transportation Environment: EN 300 019: Class 2.3
Acoustic Noise: EN 300 753
CE EMC Directive 2004/108/EC
EN55022: 2006+A1:2007
EN61000-3-2: 2006
EN61000-3-3: 1995+A1: 2001+A2: 2005
EN55024: 1998+A1: 2001+A2: 2003
Certifications: FCC, CE

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2Quick Installation
2.1 Attentions before Installation
Please pay attention to the following before you install DWG2000EFG include:
DC/AC power should be grounded well to ensure reliability and stability；
Network interface should be standard RJ45 with 10Mbps or 100Mbps interfaces；
GSM channels work properly and antennas should be well connected.
2.2 Installation Procedures
Connect antennas to the DWG2000EFG device;
Connect the power wire to the DWG2000EFG device;
Connect network cable to the DWG2000EFG device;
Insert SIM cards to SIM slots.
2.3 Network Connection
Note: DWG2000EFG has two Ethernet ports (namely FE0 and FE1). The device can work normally when
either of the ports is connected to PC. The IP address of DWG2000EFG must be at the same network segment
with that of PC.
Switch/Router
PC
192.168.11.1
FE0
192.168.11.10

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3Basic Operation
3.1 Feature Codes
Users can do some basic system setting via dialing feature codes through a telephone.
The DWG2000 has a built-in IVR navigator for local maintenance. In each step, if you hear an IVR message
of “setting succeeds”, it means you have finished this step successfully. However, if you hear “setting fails”,
please check and redo that step.
Code
Corresponding Function
*150*
Dial *150*1 to set the IP address of the gateway as static IP address; dial *150*2 to set the IP address
as DHCP IP address
*152*
Dial *152*192*168*1*10# to set the IP address of the DWG2000 device as 192.168.1.10.
( 192.168.1.10 is just an example)
*156*
Dial *156*192*168*1*1# to set the default gateway of the network as 192.168.1.1.
( 192.168.1.1 is just an example)
*153*
Dial *153*255*255*0*0*# to set the netmask of the network as 255.255.0.0
(255.255.0.0 is just an example)
*158#
Dial *158 to inquiry IP address of the device
*111#
Dial *111# to restart the device
3.2 Basic Operation
3.2.1 Check IPaddress
Use a mobile phone to call a SIM card number of the DWG2000 device, then the device will answer and play
a voice prompt of ‘dial the extension number’. Press *158# on mobile phone, then the device will report its
local IP address automatically.
3.2.2 Restore factory setting via IVR
Use a mobile phone to call a SIM card number of the DWG2000 device, the device will answer and play a
voice prompt of ‘dial the extension number’. Press *166*000000# on the mobile phone, then you will hear
‘setting succeeds’, then the factory setting of the gateway will be restored.
3.2.3 Restore default IP and password
Press RST button for about 3 seconds, then the device will be rebooted and the IP address, username and
password will be restored to factory default.

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3.2.4 Restore factory setting
Press RST button for about 7 seconds, then gateway will be rebooted and restored to factory setting.
3.3 Local Maintenance through Console Port
To ensure easy maintenance, the DWG2000 device provides a standard RS232 console port, which has a Baud
rate of 115200bps. Users can log in the device to carry out maintenance-related configurations through the
console port.
Example: Log in DWG2000 via Console Port
Step 1: Prepare a serial cable as follows (standard RS232, 115200bps);
Step 2: Connect the F port of the serial cable with the COM port of PC. If the PC does not have a COM
port, please use a USB-to-COM converting tool to connect the serial cable with the PC.
Step 3: Connect the M port of the serial cable with the console port of the DWG2000 device.
Step 4: Conduct configurations on login software.
Herein we take the PuTTY sofeware as an example. Detailed configurations are as follows:
After finishing the above configurations, click the Open button to enter the maintenance interface of the

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console port. The username and password are the same with those of the web interface of DWG2000
Commands for configuring the IPaddress of DWG2000:
(In the following example, IP address of DWG2000 needs to be configured as 172.30.66.100, and netmask
is 255.255.0.0)
> enable
enable# configure
config# interface ethernet
config-if-br-lan# ip address 172.30.66.100 255.255.0.0
config-if-br-lan# exit
config# ip default-gateway 172.30.0.1
Commands for inquiring the IPaddress of DWG2000
> enable
enable#show interface
4Configurations on Web Interface
The DWG2000 gateway is embedded a Web management system to facilitate users to configure related
parameters via the HTTP protocol. Users are recommended to access the Web system with Google Chrome
or Firefox Browser.
4.1 How to Access Web System
Step 1. Open a web browser and enter the IP address of the DWG2000 gateway (the default IP is
192.168.11.1). Then a login GUI will be displayed. If the IP address has been changed, please enter
the new IP address.

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Step 2. Enter username and password and then click OK in the login GUI. Both the default username and
password are ‘admin’.
It’s strongly recommended to change the default password to a new one for system security consideration.
4.2 Introduction to Web System
The web management system of the DWG2000 gateway consists of the navigation tree and detailed
configuration interfaces.

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4.3 Configuration Wizard
To ensure a call can be connected, you should do configurations according to the following wizard.
Add IP Trunk
Add Routing
Add Operation
Manipulate Number(Optional)
4.4 System Information
Click SystemInformation in the navigation tree, and you can see basic information of the gateway, including
running information, mobile information and SIP information.

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4.5 Statistics
4.5.1 TCP/UDP
On the Statistic TCP/UDP interface, the number of the sent packages over TCP/UDP and the number of
the received packages over TCP/UDP are displayed. If you click the Refresh button and the numbers change,
it means the communication is normal.
4.5.2 RTP
On the Statistic RTP interface, the data packages related to RTP (Real-time Transport Protocol) are
displayed. The packages can be refreshed automatically or manually. If data are shown, it means a call is
ongoing.
4.5.3 SIPCall History
On the Statistic SIPCall History interface, the number of incoming calls and the number of outgoing calls
through the ports of the DWG2000 gateway will be displayed.

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4.5.4 IPto GSM Call History
On the Statistic IPto GSM Call History interface, history of IP GSM calls is displayed.
4.5.5 CDR Report
On the Statistic CDR Report interface, details of all calls through the ports of the DWG2000 gateway
are displayed. The CDR function can be enabled on the following interface.
4.5.6 Lock BCCH Report
On the Statistics Lock BCCH Report interface, historic changes of BCCH frequencies are shown.

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4.5.7 Current Call Status
On the Statistics Current Call Status interface, status and detail of the current call are shown.
4.5.8 GSM Event
On the Statistics GSM Event interface, the historic events such as register of any GSM port of the
DWG2000 gateway can be queried.
4.6 Network Configuration
4.6.1 Working Mode of Network
DWG2000 works in the bridge mode. Under the bridge mode, the IP address of FE0 is the same with that of
FE1.
4.6.2 Types of Optional IPAddress
There are three kinds of IP addresses for selection for the network ports, including Static IP address, DHCP
IP address and PPPOE IP address.
DHCP: Obtain IP address automatically.
DWG2000 is regarded as a DHCP client, which sends a broadcast request and looks for a DHCP server to
answer. Then the DHCP server automatically assigns an IP address to a computer from a defined range of
numbers configured for a given network. DHCP IP address herein refers dynamic IP address which is
automatically assigned.

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Static IPAddress:
Static IP address is a static IP address which is assigned by Internet Service Provider (ISP) and remains
associated with a single computer over an extended period of time. This differs from a dynamic IP address,
which is assigned ad hoc at the start of each session, normally changing from one session to the next.
PPPoE:
PPPoE is an acronym for point-to-point protocol over Ethernet, which relies on two widely accepted
standards: PPP and Ethernet.PPPoE is a specification for connecting the users on an Ethernet to the Internet
through a common broadband medium, such as a single DSL line, wireless device or cable modem. All the
users over the Ethernet share a common connection, so the Ethernet principles supporting multiple users in
a LAN combine with the principles of PPP, which apply to serial connections. PPPOE IP address refers to
IP address assigned through the PPPoE mode.
4.6.3 How to Configure Network Parameters
Click Network Configuration Local Network on the navigation tree, and you will see the following
interface.
If you choose static IP address, you need to fill in the following information:
IPAddress: the IP address of the DWG2000 device;
Subnet Mask: the subnet mask of the router connected the DWG2000 device;
Default Gateway: the IP address of the router connected the DWG2000 device.

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If you choose PPPoE, you need to fill in the account, password and service name, which are provided by
telecom operator.
If you choose ‘Obtain IP address automatically’, you do not need to fill in any information.
4.6.4 ARP
The ARP (Address Resolution Protocol) function is mainly used to query or add the mapping relationship
between an IP address and a MAC address. There are static ARP mapping and dynamicARP mapping.
As routers work, the DWG2000 gateway can automatically search those devices at the same network
segment. In case that you don't want to use this automatic mapping, please use the static ARP mapping.
Interface for adding ARP mapping is as followings:
Click Search All, and the interface for querying ARP mapping is displayed:
4.6.5 VPN Parameter
Click Network Configuration VPN Parameter, and you can see the following interface.