Dinstar DWG2001 User manual

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DWGSeriesGSM/CDMAVoIPGateway
UserManual
(Version:2.0)
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DinstarTechnologiesCo.,Ltd.
Address:Floor6,GuoxingBuilding,ChangxingRoad,NanshanDistrict,Shenzhen,China518057
Telephone:+8675561302265
Fax:   +8675526456659
Emails:[e-mail],[e-mail]
Website:www.dinstar.com
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DWGSeriesGSM/CDMAVoIPGatewayUserManual
1
Content
Chapter1Equipmentintroduction ...................................................................................................2
1.1Introduction........................................................................................................................2
1.2Scenarioofproducts...........................................................................................................2
1.3Productappearance ...........................................................................................................3
1.4Functionsandfeatures .......................................................................................................4
1.4.1Protocolstandards...................................................................................................4
1.4.2Systemfunctions .....................................................................................................4
1.4.3IndustrialStandards ................................................................................................5
1.4.4Generalhardwarespecification ..............................................................................5
1.5Structureofproduct ...........................................................................................................5
1.5.1Frontview................................................................................................................6
1.5.2Rearview .................................................................................................................6
1.6Restorefactorysetting .......................................................................................................7
Chapter2Equipmentinstallation .....................................................................................................8
2.1Installationnotice...............................................................................................................8
2.2Installationprocedure ........................................................................................................9
2.2.1InstallSIMcard ........................................................................................................9
2.2.2Antennainstallation ................................................................................................9
2.2.3Connectcableofequipment ...................................................................................9
2.3Establishremoteloginenvironment................................................................................10
Chapter3Networkconfiguration ...................................................................................................11
3.1Preparation .......................................................................................................................11
3.2Attentions .........................................................................................................................11
3.3Generalprefixcodeforprivateservice............................................................................12
3.4StaticIPConfiguration......................................................................................................12
3.5DHCPconfiguration ..........................................................................................................13
Chapter4WEBconfiguration..........................................................................................................14
4.1Preparation .......................................................................................................................14
4.2loginWEBinterface .........................................................................................................14
4.3WEBconfiguration............................................................................................................15
4.3.1WEBintroduce .......................................................................................................15
4.3.2SystemInformation ...............................................................................................16
4.3.3Networkconfiguration ..........................................................................................18
4.3.4mobileconfiguration .............................................................................................22
4.3.5SystemConfiguration ............................................................................................32
4.3.6Tools .......................................................................................................................45
Chapter5FAQ .................................................................................................................................48
Glossary ..........................................................................................................................................50
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DWGSeriesGSM/CDMAVoIPGatewayUserManual
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Chapter1Equipmentintroduction
ThischaptermainlyintroducesfunctionsandstructuresofDWG(DinstarwirelessVoIPGateway)
seriesGSM/CDMAwirelessVoIPgateways,whicharenamedasDWG2001/DWG2004/DWG2008.
1.1Introduction
DWG2001/DWG2004/DWG2008serialisfullfunctionsVoIPgatewaybasedonIPandGSM/CDMA
wirelessnetwork.DWG200Xprovidesaflexiblenetworkconfiguration,powerfulfeatures,and
goodvoicequality.Itworksforcarriergrade,enterprise,SOHO,residentialusersforcost‐effective
solution.
1.2Scenarioofapplicationsofproducts
DWG2001/DWG2004/DWG2008providesaccessofGSM/CDMAnetwork.
Withthedevelopmentofusersandtelecomservice,mobilenetworkandfixednetwork
integrationwillbesteadilyincreasing.DWG2001/DWG2004/DWG2008provideshighqualityVoIP
service.DWG2001/DWG2004/DWG2008perfectlymeetstherequirement.Thisisascenario
shownasfigure1‐1
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DWGSeriesGSM/CDMAVoIPGatewayUserManual
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DWG2004/DWG2008canbeimplementedasVoIPcallterminationinVoIPoperation,the
solutionshownasfigure1‐2
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Figure1‐2
1.3Productappearance
 
Figure1‐3FrontviewofDWG2004/DWG2008Figure1‐4DWG2001
Notes:DWG2004equips4antennas,DWG2008equips8antennas;bothmodelshavethesame
appearance.
DWG2001/DWG2004/DWG2008serialsupportsGSM,CDMAnetworkandfrequencysupportedas
below:
GSM:Supportquad‐band850/900/1800/1900MHz
CDMA:Support800MHz
Thereare3modelswithDWG200Xserial.Threemodelsareshownintable1‐1:
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DWGSeriesGSM/CDMAVoIPGatewayUserManual
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ModelNetworkTypeInterface
DWG2001GSM/CDMA1WAN,1LAN,1SIMchannel
DWG2004GSM/CDMA1WAN,3LAN,4SIMchannels
DWG2008GSM/CDMA1WAN,3LAN,8SIMchannels
Table1‐1DWG2001/DWG2004/DWG2008interfacedescription
1.4Functionsandfeatures
1.4.1Protocolstandardsupported:
zStandardSIPandMGCPprotocol;
zSimpleTraversalofUDPoverNATs(STUN);
zPoint‐to‐pointprotocoloverEthernet(PPPOE);
zHypertextTransferProtocol(HTTP);
zDynamicHostConfigurationProtocol(DHCP);
zDomainNameSystem(DNS);
zGSM/CDMA;
zITU‐TG.711α‐Law/μ‐Law、G.723.1、G.729AB;
1.4.2Systemfunction
zPLC:Packetlossconcealment
zVAD:Voiceactivitydetection
zCNG:ComfortNoiseGeneration
zLocal/RemoteSIMcardworkmode
zAdjustablegainofport
zDTMFadjustment
zBalancealarm
zLock/unlockSIM/UIM
zMobilenumberdisplayrejection
zSending/receivingSMS
zCustomizeIVRRecording
zWhiteandblacklist

DWGSeriesGSM/CDMAVoIPGatewayUserManual
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zOnenumberaccess
zOpenAPIforSMS,supportUSSD
zEchoCancellation(withITU‐TG.168/165standard)
zAutomaticnegotiatenetwork
zHotline
1.4.3IndustrialStandardssupported:
zStationaryuseenvironment:EN300019:Class3.1
zStorageenvironment:EN300019:Class1.2
zTransportationenvironment:EN300019:Class2.3
zAcousticnoise:EN300753
zCEEMCdirective2004/108/EC
zEN55022:2006+A1:2007
zEN61000‐3‐2:2006,
zEN61000‐3‐3:1995+A1:2001+A2:2005
zEN55024:1998+A1:2001+A2:2003
zCertifications:FCC,CE
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1.4.4Generalhardwarespecification
PowerSupply:
DWG2001:AC100~240V50/60HZDC12V/1A
DWG2004/DWG2008:AC100~240V,50/60HZ
Temperature:0~40℃（Operation）,‐20~80℃（storage）
Humidity:5%～90%RH,
PowerConsumption:DWG2001:5W,DWG2004/DWG2008:30W
Dimensions:
DWG2001:112(W)x76(D)x24(H)mm
DWG2004/DWG2008:440(W)305(D)x44(H)mm
Netweight:DWG2001:0.7kg,DWG2004/DWG2008:5.0kg
1.5Structureofproduct
TheappearanceofA2001/DWG2004/DWG2008serialshowsintwoviews(frontviewandrear

DWGSeriesGSM/CDMAVoIPGatewayUserManual
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view).
 
Figure1‐5FrontviewofDWG2004/DWG2008Figure1‐6FrontviewofDWG2001
1.5.1Frontview
ThereisvarietyofindicatorsonfrontviewofDWG2001/DWG2004/DWG2008,itsnamesand
indicationsshownastable1‐2:
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IndicatorsColorNameStatusDescription
Lighting Powerison
PWRGreen Powerindicator
OffPowerfailed
FastBlinkingSIMcardsRegistered
RUNGreenRunningindicator
SlowblinkingUnregistered
Lighting Used
Occupancy
indicatorof
channels
Red
Indicatethatoccupancy
statusofchannelsOff Un‐used
3gridsVerystrong
2gridsStrong
Signal
indicator
Green
GSM/CDMAsignalstrength
indicator
1gridWeak
Table1‐2DescriptionofindicatorsonfrontviewofDWG2001/DWG2004/DWG2008
Note:NosignalstrengthindicatoronDWG2001
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1.5.2Rearview
1)DescriptionofinterfacesonrearviewofDWG2004/DWG2008showsasbelow:

DWGSeriesGSM/CDMAVoIPGatewayUserManual
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Figure1‐7RearviewofDWG2004/DWG2008
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2)DescriptionofinterfacesonrearviewofDWG2001showsasbelow:
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Figure1‐8RearviewofDWG2001
1.6Restorefactorysetting
PushRSTbuttonfor6secondsofDWG2001/DWG2004/DWG2008,thedevicewillrestorefactory
setting.
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DWGSeriesGSM/CDMAVoIPGatewayUserManual
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Chapter2Equipmentinstallation
ThischaptermainlyintroducesDWG2001/DWG2004/DWG2008hardwareinstallationand
connectionofequipment.
2.1Installationnotice
DWG2004/DWG2008usedAC110~220V,50/60HzACpowersupply,DWG2001usesDC12Vpower.
Powersupplyshouldensurethereliabilityandstability;otherwise,itmaydamagetheSIMcard
ordevice.Inaddition,makesurethepowersupplyconnectstogroundbarwell.Withright
groundprotectconnection,thatcanreducethesurgevoltagecausedbylightningthatdamage
theequipment,andensurevoicequality(note:whencallswithirregularnoiseoccurring,please
checkthepowerwhetherconnectgroundwell).Commonmeasuresareasfollows:
MakingsurethatalldevicespoweredinthebuildingsareinaccordancewithNEC(National
ElectricCode,NationalElectricalRegulations)Article250ofmanualproperlygrounded;
Makingsurethatthepanelofbuildingpowersupplyunitsusedhigh‐qualitycopperwirewell
connectwiththegroundwire,copperwirespecificationsshallcomplywithNECTable250‐94/95
relevantprovisionsofthemanual.Groundingcablethatburiedinthebuildingfield,includingat
leastoneorseveral2.44mdeepundertheground,orburieddeeplyundergroundatleast0.76m,
withawirearoundthebuilding(seeNECmanualspecificationstherelevantprovisionsofthe
table250‐94/95);
Settingupvoltageprotectorbetweenequipmentandgroundconnectedtosomeothercomputer
equipments(eitherdirectlyorthroughotherdevices),suchasterminalorprintermustalsobe
pluggedintothesamesurgeprotector.
NetworkinterfaceofDWG2001/DWG2004/DWG2008supportsRJ45standardwith10Mbpsor
100Mbpsnetwork.
Wirelesssection,insertingSIMcarddirectly,GSMchannelshouldworkproperly.
Tocheckthenetworkconnection,usercanmonitortheregisteredstatusindicator(referTable1‐2)
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DWGSeriesGSM/CDMAVoIPGatewayUserManual
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2.2Installationprocedure
TheoutlookofDWG2001/DWG2004/DWG2008lookslikea1Uchassis;toinstallhardwarethe
cableisneeded.Afterunpackingtheequipment,pleasedofollowtheprocedureasfollowing
steps:
2.2.1InstallSIMcard
WheninstallingSIMcard,openingblankpanelofSIMslot,procedureshowsasbelow:
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2.2.2Antennainstallation
Figure2‐5showsasbelowacompeleteinstallation:
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Figure2‐5Antennainstallation
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2.2.3Cableconnectionofequipment

DWGSeriesGSM/CDMAVoIPGatewayUserManual
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DWG2004/DWG2008worksinBridgemode
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DWG2001worksinRoutemode
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Figure2‐7DWG2001connection
2.3Establishingremoteaccess
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Figure2‐8Remoteloginenvironments
AfterinstallationofDWG2001/DWG2008,creatingaremoteaccessfortechnicalsupport.

DWGSeriesGSM/CDMAVoIPGatewayUserManual
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Chapter3Networkconfiguration
InthischapterwewillintroducetheinitialconfigurationofDWG2001/DWG2004/DWG200
gateway.AllofthenetworkparametersofthegatewaycanbeconfiguredbyIVRguidance.
3.1Preparation
PleaseensurethefollowingstepesaredoneproperlybeforeIVRsetting:
1) Prepareananalogtelephoneormobilephone
2) Makesurethegatewayispoweron
3) Makesurethegatewayisconnectedwiththenetwork
4) CompletedtheSIMinstallation
5) Makesurethatthecurrentmobilenetworkisworking
3.2Attentions
Ineachstep,ifuserhearsanIVRmessageof“settingsuccessful”,whichmeansthatuserhas
finishedthisstepsuccessfully.However,ifuserhearsa“settingfailed”message,pleasecheck
redotheatstepagain.
DWG2001/DWG2004/DWG2008canworkintwomodes:routemodeandbridgemode.whenthe
gatewayisunderbridgingmode,usershouldconfigurenetworkparametersofWANport;when
thegatewayisundertheroutemode,usershouldconfigureLANport.
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DWGSeriesGSM/CDMAVoIPGatewayUserManual
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3.3Generalfeaturecodesforsystemsetting
DialnumbersFeatures
*114#PlaythephoneNO.
*115#
ChecktheTTnumberofgateway(usingjustwhenthe
deviceinterconnectswithotherseriesofDINSTARproducts)
*150*a#
SetIPaddress(static/DHCP),acanbedigit1or2,*150*1#is
staticIPaddressmode,*150*2#isDHCPmode
*152*a*b*c*d#
ConfigureIPaddress,a,b,c,darethefourfieldsofIP
address.
*153*a*b*c*d#
Configuresubnetmask.a,b,c,darethefourfieldsofthe
subnetmask
*156*a*b*c*d#
Configurethedevicegateway,a,b,c,darethefourfieldsof
thedevicegateway
*158#ReporttheIPaddress
*157
Settingtheworkmode(routeorbridge),*157*0#isroute
mode,*157*1#isbridgemode
*195#Playrecord
*198#Clearrecord
*199#
SettingRecord.dial*199#startrecord(≤20s),thenpress#
endtherecording
*111#Restartdevice
Table3‐1Featurecodesforsystemsetting
3.4StaticIPConfiguration
ThischapterintroducesIPconfigurationofDWG2001/DWG2004/DWG2008throughcallingIVR.
AssumingtheIPaddressofaDWG2001/DWG2004/DWG2008deviceis172.16.0.100,subnet
maskis255.255.0.0,IPofgatewayis172.16.0.1,configuredasfollows:
1) InsertaSIMcardintotheDWG2001/DWG2004/DWG2008gateway
2) Theconfigurationmode:DialthephonenumberofthisSIMcard.hearamessage,thenenter
“*150*1#”,hangupwhenhear“settingsuccessful"message;
3) ConfigureIPaddress:DialthephonenumberofthisSIMcard,hearamessage,enter"*152*

DWGSeriesGSM/CDMAVoIPGatewayUserManual
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172*16*0*100#"hangupwhenhear“settingsuccessful"message;
4) configuresubnetmask:DialtheSIMcardphonenumber,enter"*153*255*255*0*0#"hang
upwhenhear“settingsuccessful"message;
5) Configuregateway:DialtheSIMcardphonenumber,enter"*156*172*16*0*1#"hangup
whenhear“settingsuccessful"message;
6) Pleasewaitabouttensecondswhenfinishingtheoperations,restartdevice.dialtheSIM
cardphonenumber,enter“*158#”tochecktheStaticIPaddress;
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3.5DHCPconfiguration
DHCPmodeconfigureasfollows:
1) InsertanSIMinoneoftheport,DialtheSIMcardphonenumber.Whenhearingamessage,
thenenter“*150*1#”,hangupwhenhearing“settingsuccessful"message;
2) Restartthedevice,waitfor30seconds,andthendialtheSIMcardtelephonenumber,enter
"*158#"toquerytheIPaddress;
Note:IfreportingtheIPaddressis0.0.0.0,whichmeansthatthegatewaycouldnotobtainaIP
addresssuccessfully.Pleasecheck:
1) Makesurethedevicehavebeenconnectedtothenetwork;
2) MakesuretheDHCPServerisworking.IfthereisnoDHCPServer,pleasesettheIPofdevice
tostaticIP.
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DWGSeriesGSM/CDMAVoIPGatewayUserManual
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Chapter4WEBconfiguration
ThischarpterdescribeswebconfigurationofDWG2001/DWG2004/DWG2008.
4.1Preparing
WEBconfigurationincludesthefollowingcomponents:networkconfiguration,system
information,mobileconfigurationandsystemconfiguration.
Dial“*158#”togettheIPaddressofthegateway,logonthewebinterfacebyabrowser.
4.2Accessthesystemthroughhttp
EnterIPaddressofDWG2001/DWG2004/DWG2008inbrowser,andtheGUIshowsasbelow:
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Figure4‐2‐1WEBloginterface
Enterusernameandpasswordandthenclick“OK”inconfigurationinterface.Thedefault
usernameandpasswordare“admin/admin”.Itisstronglyrecommended,changethedefault
passwordtoanewpasswordforsystemsecurity.
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DWGSeriesGSM/CDMAVoIPGatewayUserManual
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4.3WEBconfiguration
4.3.1WEBOperationGuide
DWG2001/DWG2004/DWG2008WEBconfigurationinterfaceconsistsofthenavigationtreeand
thedetailconfigurationinterfaces.
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Figure4‐3‐1WEBintroduce
Gothroughnavigationtree,usercancheck,viewmodify,andsetthedeviceconfigurationonthe
rightofconfigurationinterface.
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DWGSeriesGSM/CDMAVoIPGatewayUserManual
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4.4SystemInformation
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Figure4‐3‐2systeminformation
Systeminformationinterfaceshowsthebasicinformationofstatusinformation,Mobile
informationandSIPinformation.
4.4.1Systeminformation
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Figure4‐3‐3systeminformation
【MACAddress】DisplaysthecurrentMACofthegateway,forexample:00‐1F‐D6‐16‐O3‐7C;
【NetworkMode】DWG2001/DWG2004/DWG2008supporttwotypesnetworkmode,whichis
bridgeandroutemodes;
【Network】showsIPaddressandsubnetmask.
【DNSServer】DisplaysDNSserverIPaddressinthesamenetworkwiththegateway.
【SystemUpTime】showsthetimeperiodofthedevicerunning.Forexample,:1h:20m,24s;

DWGSeriesGSM/CDMAVoIPGatewayUserManual
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【NetworkTrafficStatistics】Calculatesthenetflow,includingthetotalbytesofmessagereceived
andsent.
【Versioninformation】showsthecurrentfirmwareversion,forexampleEIAAOS9.50.16PCB
29.1LOGIC0BIOS1,BuiltonSep212010,17:32:25;
4.4.2Mobileinformation
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Figure4‐3‐4mobileinformation
DisplayGSM/CDMAchannelandnetworkstatusinformation,detailedshownasbelow:
【Port】NumbersofportsofGSM/CDMA.
【Type】Indicatesthecurrenttypeofnetwork.SuchasCDMAorGSM
【IMSI】InternationalMobileSubscriberIdentity,itistheuniquelyidentifiesofSIMcard.
【Status】indicatestheconnectionstatusofcurrentGSM/CDMAmodule.
【RemainingCallDuration】LimiteacalldurationtotheSIMcard,whencalldurationisoutof
thatduration,thecallwouldbediscontinued.Thisoptionshowsremainingtalktime.
【Carrier】DisplaysthenetworkcarrierofcurrentSIMcard.
【SignalQuality】DisplaysthesignalstrengthofineachchannelsofGSM/CDMA
4.4.3SIPInformation
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Figure4‐3‐5SIPinformation
DisplaysregistrationstatusinformationwithSoftswitchplatformorSIPServer
【Port】thecorrespondingnumberofGSM/CDMAchannel,identifywith0‐9figure
【SIPUserID】SIPregistrationaccountoftheSoftswitchandSIPserverprovided
【Registered】ShowstheregistrationstatusofVoIPchannels,including2stateofregisteredand
unregistered
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DWGSeriesGSM/CDMAVoIPGatewayUserManual
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4.5NetworkConfiguration
Thenavigationtreeoftheroutemodeandbridgemodeasbelow:
 
Figure4‐3‐6bridgemodeFigure4‐3‐7routemode
Inthenavigationtreeofroutemode,willhaveextraitemsof“MACClone”,”DHCPServer”,”DMZ
Host”,”forwardRule”,”StaticRoute”.
4.5.1Localnetwork
Undertheroutemode,WANportconnectswithADSLmodem,andLANportconnectswithlocal
network.Itwillbeusedasasmallswitchwhenworkinginbrigdemode.Inthissituation,userjust
needtoconfiguretheWANparameterandDNS.UseralsoneedconfiguretheLANportifworking
inroutemode.Thewebinterfaceasbellows:
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Figure4‐3‐8WEBinterfaceofbridgemode

DWGSeriesGSM/CDMAVoIPGatewayUserManual
19
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Figure4‐3‐9WEBinterfaceofRoutemode
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Detailedparametersdescribledasbelow:
【Workmode】twooptionsofroutemodeandbridgemode,defaultisbridgemode.
zNetworkConfiguration
【LinkSpeed&Duplex】the5optionsare“AutoDetect”,”10Mbps/HalfDuplex”,”10Mbps/Full
Duplex”,“100Mbps/HalfDuplex”and“100Mbps/FullDuplex”.Defaultis“AutoDetect”
【ObtainIPAddressAutomatically】enablethedeviceobtainIPAddressautomaticallyornot.
Defaultisenabling
【UsetheFollowingIPAddress】configurethe“IPAddress”,”SubnetMask”and“Default
Gateway”bymanual
【PPPoE】needISPoffertheaccountandpassword.Usethismodewhenhavenotrouterinthe
localnetwork.
zLANportconfiguration
Thisoptionworkswhen“routemode”isselected.
【LinkSpeed&Duplex】the5optionsare“AutoDetect”,”10Mbps/HalfDuplex”,”10Mbps/Full
Duplex”,“100Mbps/HalfDuplex”and“100Mbps/FullDuplex”.Defaultis“AutoDetect”