Directed Directechs DB3 User manual

DB3 403.CHRYSLER12
v1.24
2019 Dodge/Ram ProMaster City

Introduction 3
Vehicle function compatibilities 4
Pre-installation and application warnings 5
Wiring diagram 6
Locating components in the vehicle 7
Vehicle connections 8
Module programming 10
Key2GO 11
Connecting the module 11
LED diagnostics and troubleshooting 12
Soft reset 14
Hard reset 14
Feature programming 15
Feature and option list 16
Limited one year consumer warranty 17
Quick reference guide 18
Contents

3403.CHRYSLER12 1.24 2019 Dodge/Ram ProMaster City
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Introduction
DB3 is an all-in-one door lock and override module.
Warning!
This module can only be flashed and configured using DirectLink at www.directechs.com or using the Directechs
Mobile application for smartphones. Refer to “Connecting the module” for more information.

4403.CHRYSLER12 1.24 2019 Dodge/Ram ProMaster City
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Vehicle function compatibilities
This section lists all the functions compatible with this vehicle for the installation illustrated in this guide.
Note: The telematics features listed below (with an asterisk) ONLY apply when using SmartStart.
Parking Lights Control
Door Lock Control
Door Unlock
Trunk / Hatch Release
Key2GO
Immobilizer Bypass-Data No Key Req'd
Remote Start Takeover
SmartStart
Tach / RPM Output
Entry Monitoring ALL Door Pins
Entry Monitoring Trunk/Hatch Pin
Brake Status (foot brake)
E-Brake Status
Ignition Status

5403.CHRYSLER12 1.24 2019 Dodge/Ram ProMaster City
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Pre-installation and application warnings
Firmware notes: This section highlights important information for this specific firmware and will assist in
pricing accordingly, as well as bringing awareness to any operational or vehicle limitations.
T-Harness
compatible
Keys required for
programming 1Keys required for operation 0
Important! The firmware does not control the OEM alarm. Remove the battery in the OEM remote to prevent the vehicle
from arming. The vehicle’s OEM alarm will no longer be functional. The installation of a hybrid system (remote starter and
alarm combo) is highly recommended to preserve vehicle security.
Key2GO is mandatory to control the immobilizer override in this firmware.
Unless specified otherwise, all connectors are displayed from the wire side, with the exception of the OBDII diagnostic
connector.
Refer to the "Vehicle connections" following the installation diagram.
General notes: This section highlights important information for this specific firmware.
[1] Tach wire is an optional connection required on some remote starters, which do not support a tach signal in D2D.
[2] The installation of an aftermarket hood pin is ONLY required on vehicles that are NOT equipped with a factory hood pin or
not supported in Data.
[3] The Key Release connection is only required if Pit Stop Mode is desired.
[4] For trunk release to operate, ALL doors need to be unlocked first.

6403.CHRYSLER12 1.24 2019 Dodge/Ram ProMaster City
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Refer to "Pre-installation and application warnings" for important information, such as the description of each special note referenced in the diagram ( ).
Wiring diagram
D2D Port
(-) Ground (-) Ground
(+) Ignition 1 Output
(+) Ignition 2 Output
(+) Accessory Output
(+) Starter Output
(+) 12V Input
HS CAN 1 High: Tan/Black: 3
HS CAN 1 Low: Tan : 4
HS CAN 2 High: Orange/Green: 5
HS CAN 2 Low: Orange/Brown: 6
Door Lock Interrupt (conn. side): Yellow: 8
(-) Ground Input: Brown: 7
Door Lock Interrupt (vehicle side): Orange/Yellow: 9
(-) Unlock Output (conn. side): Green/Black: 2
(-) RAP Off Output: Blue/Red: 12
(AC) Tach Output
1412
10 42
(-) Parking Lights Output
(-) Trunk Release Output
XKD2D65
(+) Accessory: Gray, pin 1
(+) Ignition 1: Dk.Blue, pin 2
1
(+) Ignition 2:
Orange, pin 1
(+) 12V:
Red/Dk.Green,
pin 2
(+) Starter:
White/Red, pin 3
(-) Parking Lights
Green/Black, pin 3
Parking Lights
(black conn. at headlight switch)
Black 2-pin conn.
(at ignition switch)
12
Black 3-pin conn.
(at ignition switch)
123
Black 60-pin conn.
(at BCM/ Dash Fuse box)
(MUX) Door Lock: Violet/Red, pin 51
46
1
15
60
CUT
(-) Drivers Door Trigger: White/Violet, pin 54
(-) Rear Door/ Trunk Unlock:
Violet/Blue, pin 24
Resistor 1ΚΩ
(AC) Tach Output: Violet/White: 5
C-CAN Low: Brown, pin 45
C-CAN High: Green, pin 44
B-CAN High: Dk.Blue, pin 58
B-CAN Low: White, pin 57
(+) Key Release Output: Gray/Black: 7
Key Release Switch
( at key cylinder)
1
2
CUT
30
86 85 87
87a
5A Fuse
(+)12V
(+) Key Release: Brown/Yellow,pin 2
(-) Hood pin Input

7403.CHRYSLER12 1.24 2019 Dodge/Ram ProMaster City
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Locating components in the vehicle

8403.CHRYSLER12 1.24 2019 Dodge/Ram ProMaster City
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Vehicle connections
The connection information listed below is specific to the 2019 Dodge/Ram ProMaster City. Refer to “Pre-installation and application warnings” for a list of important notes.
Data 14-pin blue connector (H1)
Module Connects To
Conn./Pin Color Description Wire Location (+/-) Wire Color
H1/1 Light Green No Connection No Connection
H1/2 Violet/Yellow No Connection No Connection
H1/3 Tan/Black (DATA) HS CAN High 1 BCM-Dash Fuse Box, black 60 pin plug, pin 44 Data Green (CAN C)
H1/4 Tan (DATA) HS CAN Low 1 BCM-Dash Fuse Box, black 60 pin plug, pin 45 Data Brown (CAN C)
H1/5 Orange/Green (DATA) HS CAN High 2 BCM-Dash Fuse Box, black 60 pin plug, pin 58 Data Dk. Blue (CAN B)
H1/6 Orange/Brown (DATA) HS CAN Low 2 BCM-Dash Fuse Box, black 60 pin plug, pin 57 Data White (CAN B)
H1/7 Brown Relay N.O. (-) Ground Input (chassis ground)
H1/8 Yellow Relay COM Door Lock Interrupt (conn. side) BCM-Dash Fuse Box, black 60 pin plug, pin 51 - 1000
Ohms
Violet/Red (need to relay
isolate from switch)
H1/9 Orange/Yellow Relay N.C. Door Lock Interrupt (vehicle side) BCM-Dash Fuse Box, black 60 pin plug, pin 51 - 1000
Ohms
Violet/Red (need to relay
isolate from switch)
H1/10 Orange/Red Relay N.C. No Connection No Connection
H1/11 Yellow/Red Relay COM No Connection No Connection
H1/12 Brown/Red Relay N.O. No Connection No Connection
H1/13 Red (+) W2W Only - 12 Volt Ignition Switch, black 3 pin plug, pin 2 + Red/Green (20A)
H1/14 Black (-) W2W Only - Ground (chassis ground)
Output 12-pin red connector (H2)
Module Connects To
Conn./Pin Color Description Wire Location (+/-) Wire Color
H2/1 Black/White (-) W2W Only - E-Brake Output Remote Starter
H2/2 Green/Black (-) Unlock Output (conn. side) BCM-Dash Fuse Box, black 60 pin plug, pin 51 - 1000
Ohms
Violet/Red (need to relay
isolate from switch)
H2/3 Green/White (-) W2W Only - Door Output Remote Starter
H2/4 Red/Black (-) W2W Only - Trunk Output Remote Starter
H2/5 Violet/White (AC) W2W Only - Tach Output [1] Remote Starter
H2/6 Gray (+) W2W Only - Brake Output Remote Starter
H2/7 Gray/Black (+) Key Release Output [3] Must use a relay.
5A fuse to 12V.
Key Lock Solenoid, white 2 pin plug, pin 2
Cut Brown/Yellow
H2/8 Violet/Green No Connection No Connection
H2/9 Violet/Brown No Connection No Connection
H2/10 Yellow/Black No Connection No Connection
H2/11 Orange/Black No Connection No Connection
H2/12 Blue/Red (-) RAP Off Output BCM-Dash Fuse Box, black 60 pin plug, pin 54 - White/Violet

9403.CHRYSLER12 1.24 2019 Dodge/Ram ProMaster City
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Input 10-pin black connector (H3)
Module Connects To
Conn./Pin Color Description Wire Location (+/-) Wire Color
H3/1 Green (-) W2W Only - Lock Input Remote Starter
H3/2 Blue (-) W2W Only - Unlock Input Remote Starter
H3/3 Red/White No Connection No Connection
H3/4 White/Violet No Connection No Connection
H3/5 Violet/Black No Connection No Connection
H3/6 White/Black No Connection No Connection
H3/7 Pink/White No Connection No Connection
H3/8 Violet W2W Only – (+) Starter Input Remote Starter
H3/9 Pink W2W Only – (+) Ignition Input Remote Starter
H3/10 Blue/White (-) W2W Only - Ground When Running (Status) Input Remote Starter
D2D 4-pin white connector (H4)
Module
Conn./Pin Color Description
H4/1 Blue (Data) TX
H4/2 Black (-) Ground
H4/3 Green (Data) RX
H4/4 Red (+) 12 Volt
RF 2-pin white connector (H5)
Module
Conn./Pin Color Description
H5/1 N/A No Connection
H5/2 N/A No Connection
Additional remote start connections
(Not all of these connections may be required for your installation. Refer to the wiring diagram for vehicle-specific connections.)
Wire Connects To
Wire Location (+/-) Wire Color
12 Volts Ignition Switch, black 3 pin plug, pin 2 + Red/Green (20A)
Accessory Ignition Switch, black 2 pin plug, pin 1 + Gray
Ground (chassis ground)
Hood Pin Not Applicable
Ignition Ignition Switch, black 2 pin plug, pin 2 + Dk. Blue
Parking Lights - Headlight-Wiper Switch, 10 pin plug, pin 3 - Green/Black
Second Ignition Ignition Switch, black 3 pin plug, pin 1 + Orange
Starter Ignition Switch, black 3 pin plug, pin 3 + White/Red
Tachometer Any Fuel Injector, black 2 pin plug, pin 1 ac Brown/Yellow, Brown/Dk. Blue, Brown/Blue, or Brown/Tan
Trunk/Hatch Release BCM-Dash Fuse Box, black 60 pin plug, pin 24 - Violet/Dk. Blue (rear doors unlock)

10 403.CHRYSLER12 1.24 2019 Dodge/Ram ProMaster City
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Module programming
Refer to “LED diagnostics and troubleshooting” for more information and for troubleshooting purposes.
1Remove the battery from the OEM remote to prevent the vehicle from arming.
Note: The firmware does not control the OEM alarm.
2
Wait until the LED turns ON solid red.
Note: To skip the transponder programming and use convenience features only, press the
programming button 5 times.
3Turn the ignition ON. The LED will start to flash orange quickly then green. Turn ignition OFF.
4
Turn the key to ON, then back to OFF up to 10 times. The LED flashes orange slowly.
If the transponder programming was skipped, the LED turns ON solid orange for 3 seconds
then shuts OFF when programming is done.
5When the LED starts flashing orange slowly, turn the ignition OFF, remove the module from
the vehicle and reconnect it to your computer. The web site will automatically recognize that
you are moving onto the second phase of the programming sequence.
6Click on Submit Key2GO Request.
7Once the configuration is completed, reconnect the module. The LED turns ON solid green for
3 seconds, then turns OFF.
You have successfully completed the module programming sequence.

11 403.CHRYSLER12 1.24 2019 Dodge/Ram ProMaster City
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Key2GO
This feature is mandatory to control the immobilizer override in this firmware.
Key2GO has been designed and developed to bypass the advanced encryption layers found in modern vehicles. It uses an array of servers
to generate a duplicate of the original key, allowing the installation of a remote starter without having to give up a key.
The advantage is that this feature allows you to use one original key and the server to configure the bypass in the vehicle.
All Key2GO-compatible firmware are clearly indicated in the function list of each vehicle search result page and will also appear on the
flash page. Any first-time user must re-register to gain access to Key2GO, and some additional information will be required to complete the
registration process, such as your Directed account number and store name.
Key2GO is compatible with XKLoader2 and the online web tool, as well as XKLoader3 and the Directechs Mobile application.
Refer to the Module Programming section of this guide for instructions on how to program features using Key2GO.
Connecting the module
Important!
Make all the required connections to the vehicle, as described in this guide, and double check to ensure everything is correct prior
to moving onto programming.
Warning! To take advantage of advanced features, you must use DirectLink 4.5 (and higher) or the Directechs Mobile application.
Flashing a module using your computer:
1. Connect the interface module to your computer using the XKLoader2.
2. Go to www.directechs.com using Internet Explorer, and select the Flash Module button.
3. Follow the instructions to select your vehicle, installation type, and configure your options.
4. Once you have configured the firmware options, click on the FLASH button.
Flashing a module using your smartphone or tablet:
1. Connect the interface module to your XKLoader3.
2. Launch the Directechs Mobile app on your smartphone or tablet.
3. Select FLASH YOUR MODULE and follow the on screen instructions.
When the flashing operation is successful, you can proceed with the instructions below.
D2D installation
Recommended: Connect the 10-pin, 12-pin and 14-pin harnesses to the module, then
connect the 4-pin D2D harness. 3rd
(14-pin)
1st
(10-pin)
4th
(D2D)
2nd
(12-pin)
OR
W2W installation
If required: Connect the 10-pin and 12-pin harnesses to the module, then connect the 14-pin
harness to the module. 3rd
(14-pin)
1st
(10-pin)
2nd
(12-pin)

12 403.CHRYSLER12 1.24 2019 Dodge/Ram ProMaster City
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LED diagnostics and troubleshooting
This section provides LED diagnostics and troubleshooting information to guide you through the various stages of your installation.
Module Programming
LED Description Troubleshooting
Off Module has no power. Make sure the D2D harness is connected and that 12 Volt is present between the red and black wires. If
12 Volt is present, the module may be defective.
Solid red
Waiting to begin the programming
sequence. Ensure the correct programming procedure is being followed.
Flashes green & red Initialization failed. Reset the module and complete the programming again. If the issue persists, please contact Technical
Support.
Solid orange Transponder functions were skipped. (If compatible) when RXT mode is not desired or convenience features are needed, please reset the and
reprogram the module.
Flashes green
All required CAN networks has been
detected. Normal operation.
Flashes orange 1 of 2 CAN networks has been detected. Normal operation.
Flashes orange
slowly
Key2GO initiated. Please follow the steps indicated in “Module programming” to complete the Key2GO programming.
Solid green x 3 secs
Module was successfully programmed with
all functions. Normal operation.
Solid orange x 3 secs
Module was successfully programmed
without transponder functions. Normal operation.
Module Programming - Error codes
LED Description Troubleshooting
Flashes red x 1 CAN2 not detected.
Check the CAN2 Orange/Green and Orange/Brown wire connections. Wake up the data bus by
turning the ignition on and try again. If your installation does not require this connection, skip this step by
pressing the programming button 5 times.
Flashes red x 1 J1850 not detected. Check the J1850 wire connection. Wake up the data bus by turning the ignition on and try again.
Flashes red x 2 CAN1 not detected.
Check the CAN1 Tan and Tan/Black wire connections. Wake up the data bus by turning the ignition on
and try again. If your installation does not require this connection, skip this step by pressing the
programming button 5 times.
Flashes red x 3 Bypass data not detected. Check the bypass line connection. If more than one wire is used, make sure they are not inverted. Ensure
the vehicle still operates correctly using the factory key.
Flashes red x 4 Bypass processing error. The bypass calculation failed. Reset the module and try again. If the condition persists, please contact
Technical Support.
Flashes red x 5 ISO 1 not detected. The Yellow/Black wire did not detect the expected signal. Refer to “Installation (wiring diagrams &
vehicle wiring reference charts)” to check the connections.
Flashes red x 6 ISO 2 not detected. The Orange/Black wire did not detect the expected signal. Refer to “Installation (wiring diagrams &
vehicle wiring reference charts)” to check the connections.
Flashes red x 7 MUX not detected. The Violet/Green or Violet/Brown wire did not detect the expected voltage value. Refer to “Installation
(wiring diagrams & vehicle wiring reference charts)” to check the connections.
External Module Synchronization
LED Description Troubleshooting
(Flashes red, red,
then orange) x 10
OBDII feature not supported. The diagnostic data bus was not detected, therefore the SmartStart features will be limited.

13 403.CHRYSLER12 1.24 2019 Dodge/Ram ProMaster City
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
Active Ground When Running (Status)
LED Description Troubleshooting
Flashes green
Ground When Running (Status) command
received. The module has initialized the remote start sequence.
Flashes red & orange Ignition ON command received. The module has received the Ignition ON command and is processing the remote start sequence.
Flashes green quickly Start ON command received. The module has received the Start ON command and is processing the remote start sequence.
Flashes red x 10 PTS shutdown error. The PTS output from the module was not activated due to safety protection.
Flashes red x 21 CAN bus incorrectly detected. Verify the CAN1 and CAN2 connections. Refer to “Installation (wiring diagrams & vehicle wiring
reference charts)” to check the connections.
Commands
LED Description Troubleshooting
Flashes orange x 1 LOCK command received. If the bypass module fails to flash, it did not receive the signal. Commands can come from RF or D2D.
Flashes orange x 2 UNLOCK command received. If the bypass module fails to flash, it did not receive the signal. Commands can come from RF or D2D.
Flashes orange x 3 TRUNK command received. If the bypass module fails to flash, it did not receive the signal. Commands can come from RF or D2D.
Flashes orange x 4 AUX1 command received. If the bypass module fails to flash, it did not receive the signal. Commands can come from RF or D2D.
Flashes orange x 5 AUX2 command received. If the bypass module fails to flash, it did not receive the signal. Commands can come from RF or D2D.
Flashes orange x 6 AUX3 command received. If the bypass module fails to flash, it did not receive the signal. Commands can come from RF or D2D.
Shutdown Codes
LED Description Troubleshooting
Flashes green x 1 Takeover successful. Normal operation.
Flashes red x 1 Runsafe was not disabled. No UNLOCK command was received prior to opening the door, or the 45 second timer expired in
takeover mode.
Flashes red x 2 Brake was not detected. The brakes were not detected, which prevents the system from shutting down the vehicle.
Flashes red x 3 Smart key was not detected. The smart key was not detected, which prevents the system from shutting down the vehicle.
Flashes red x 4 Speed was detected. The vehicle was detected as moving, which prevents the system from shutting it down.

14 403.CHRYSLER12 1.24 2019 Dodge/Ram ProMaster City
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Soft reset
1
D2D installation
Connect the 10-pin, 12-pin & 14-pin harnesses to the module. Press and hold the
programming button, then connect the 4-pin D2D harness. 3rd
(14-pin)
1st
(10-pin)
5th
(D2D)
2nd
(12-pin)
4th
(Button)
OR
W2W installation
Connect the 10-pin & 12-pin harnesses to the module. Press and hold the
programming button, then connect the 14-pin harness to the module. 4th
(14-pin)
3rd
(Button)
1st
(10-pin)
2nd
(12-pin)
2Wait 3 seconds until the LED turns ON solid orange then release the programming button.
The LED turns ON solid red. &&
Solid SolidRelease
A module reset will only erase the steps perfomed in “Module programming”. The firmware and settings flashed to the module
will not be affected.
Hard reset
Warning Against Executing a Hard Reset!
1
D2D installation
Connect the 10-pin, 12-pin & 14-pin harnesses to the module. Press and hold the
programming button, then connect the 4-pin D2D harness. 3rd
(14-pin)
1st
(10-pin)
5th
(D2D)
2nd
(12-pin)
4th
(Button)
OR
W2W installation
Connect the 10-pin & 12-pin harnesses to the module. Press and hold the
programming button, then connect the 14-pin harness to the module. 4th
(14-pin)
3rd
(Button)
1st
(10-pin)
2nd
(12-pin)
2Wait 3 seconds until the LED turns ON solid orange, and wait 10 more seconds until the
LED starts to flash orange and red. Solid Flashes
&
3Release the programming button. The LED turns ON solid red. &
Release Solid
A hard reset will revert the flashed firmware back to its default factory settings. Depending on the installation, some settings (such
as RFTD and D2D options) may have to be reconfigured. Refer to “Feature and option list”.

15 403.CHRYSLER12 1.24 2019 Dodge/Ram ProMaster City
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Feature programming
To enter feature programming routine:
1. Turn the ignition ON, then OFF.
2. Within 5 seconds, press and hold the programming button until the LED turns ON orange (after 3 seconds).
3. Release the Programming button.
4. The LED will flash green once slowly to indicate the feature number is 1. After a short delay, the LED flashes red rapidly to
indicate the current option of feature 1 (e.g. 1 x green followed by 1 x red indicates feature 1 is set to option 1). The flashing
sequence will repeat until a new command is entered.
Changing feature options:
1. Press the lock/arm or unlock/disarm button on aftermarket transmitter to change the option of the selected feature.
2. The LED flashes red rapidly the number of times equal to the current option number. After a short delay, the LED flashes green
slowly the number of times to indicate the current feature. The flashing sequence will repeat until a new command is entered.
Accessing another feature:
1. Press and release the programming button a number of times to advance from the current feature to the next desired feature.
2. The LED flashes green slowly the number of times equal to the feature number. After a short delay, the LED flashes red rapidly
to indicate the current option of the current feature. The flashing sequence will repeat until a new command is entered.
When the maximum number of features or options is reached, the LED will start flashing again from the first feature or option.
Exiting feature programming:
To exit feature programming, press and hold the programming button for 3 seconds or ensure there is no activity on the interface
for 30 seconds. The LED will turn ON orange for 2 seconds to confirm the end of the programming sequence.

16 403.CHRYSLER12 1.24 2019 Dodge/Ram ProMaster City
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Feature and option list
It is recommended to configure all the features and options listed below using the configuration tool found on the module flashing page at
www.directechs.com. The web offers more options; however, manual configuration of the features is possible using the information on this
page.
* Default option
Feat
.Operation Flashes / Option Description
1 RFTD Output Type 1. No RF Output* Module is connected to a remote starter using a standard installation.
2. RFTD Output Module is connected to an XL202 using an RSR or RXT installation (when available).
3. SmartStart Module is connected to SmartStart using an RSR or RXT installation (when available).

17 403.CHRYSLER12 1.24 2019 Dodge/Ram ProMaster City
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Limited 12 Months Consumer Warranty
VOXX DEI LLC (the Company) warrants to the original purchaser of this product that should this product or any part
thereof, under normal use and conditions, be proven defective in material or workmanship within 12 months from the date
of original purchase, such defect(s) will be repaired or replaced with new or reconditioned product, (at the Company’s
option) without charge for parts or repair labor. A transmitter for a vehicle security or remote start system is warranted for
12 months from he date of original purchase.
To obtain repair or replacement within the terms of this Warranty, the product is to be delivered with proof of warranty
coverage (e.g. dated bill of sale), authorization number, specication of defect(s), transportation prepaid, to an approved
warranty station. This warranty is not transferable.
This Warranty does not cover damage to the vehicle’s electrical system or costs incurred for the installation, removal or
reinstallation of the product. This Warranty does not cover batteries, broken LCD transmitter display screens, nor apply
to any product or part thereof which, in the opinion of the Company, has su󰀨ered or been damaged through alteration,
improper installation, mishandling, misuse, abuse, neglect, accident, or by removal or defacement of the factory serial
number/bar code label(s).
This Warranty is in lieu of all other express warranties or liabilities. ANY IMPLIED WARRANTIES, INCLUDING ANY
IMPLIED WARRANTY OF MERCHANTABILITY, SHALL BE LIMITED TO THE DURATION OF THIS WRITTEN
WARRANTY. ANY ACTION FOR BREACH OF ANY WARRANTY HEREUNDER INCLUDING ANY IMPLIED WARRANTY
OF MERCHANTABILITY MUST BE BROUGHT WITHIN A PERIOD OF 24 MONTHS FROM DATE OF ORIGINAL
PURCHASE. IN NO CASE SHALL THE COMPANY BE LIABLE FOR ANY CONSEQUENTIAL
OR INCIDENTAL DAMAGES FOR BREACH OF THIS OR ANY OTHER WARRANTY. No person or representative is
authorized to assume for the Company any liability other than expressed herein in connection with the sale of this product.
The company does not warrant that this product cannot be compromised or circumvented. THE EXTENT OF THE
COMPANY’S LIABILITY UNDER THIS WARRANTY IS LIMITED TO THE REPAIR OR REPLACEMENT PROVIDED
ABOVE AND, IN NO EVENT, SHALL THE COMPANY’S LIABILITY EXCEED THE PURCHASE PRICE PAID BY
PURCHASER FOR THE PRODUCT WITHOUT INSTALLATION LABOR.
Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or
consequential damage so the above limitations or exclusions may not apply to you. This Warranty gives you specic legal
rights and you may also have other rights which vary from state to state.
VOXX DEI LLC, 2351 J. Lawson Blvd., Orlando, Florida 32824

18 403.CHRYSLER12 1.24 2019 Dodge/Ram ProMaster City
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Quick Reference Guide
Pit stop/idle mode
For 2020 Dodge/RAM ProMaster (Gas) ONLY:
Warning: After putting the vehicle in "Park", you have 30 seconds to enter idle mode
and remove the key from the barrel or the key will remain locked.
1Stop the vehicle in a safe parking spot and put the
gear in Park (P).
Put
gear in
Park
2
Press the Remote Start button on the transmitter.*
The parking lights will flash once to indicate the
vehicle is now in Pit Stop Mode. Parking lights flash x1
14:36
Press Remote
Start button*
&
3
It is safe to leave the engine running and exit the
vehicle with the factory remote in hand.
Note: We recommend that you always lock the
doors of your vehicle when leaving it unattended.
14:36
Exit vehicle
with remote
* Icon and remote appearance may differ depending on the model purchased.
List of available commands
Note that the information below is for many Viper, Clifford, Python, Avital, Automate,
Autostart and AstroStart models. Icons and commands may differ depending on the
model and options purchased. Refer to your authorized installation center for more
specific information.
Button(s) Actions
Press & hold for 1 second to lock.
Press & hold for 1 second to unlock.
* Press & hold for 1 second to remote start.
* Press & hold for 5 seconds to activate the trunk release (optional).
* Icon and remote appearance may differ depending on the model purchased.
Sending commands to your vehicle
Whether you want to remote start the engine, lock/unlock the doors or pop the trunk,
there are 3 possible ways you can send commands to your vehicle, using the:
• Factory remote.
• Aftermarket remote.
• Directed SmartStart application via your smartphone.
If applicable, you can also start the engine remotely by pressing the Lock button 3
times quickly on your factory remote.
Vehicle takeover with regular key
1Close the vehicle doors, hood and trunk, then send
the Remote Start command to start the vehicle.*
14:36
Press Remote
Start button*
2Send the Unlock command on the factory or
aftermarket remote.*
14:36
Press Unlock on
either remote*
3Enter the vehicle, insert your key in the ignition
barrel, and turn it to the ON position.
START
Key OUT
ON
OFF
START
Key IN
ON
OFF
START
Key IN
ON
OFF
START
Key IN
ON
OFF
Enter
vehicle
&
4Depress the brake pedal, put the car in gear and
drive off.
Ready to
drive off
* Icon and remote appearance may differ depending on the model purchased.

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Notes