Dnake 280SD-C12 User manual

User Manual
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DNAKE 280SD-C12

REMARK
Please follow the user manual for correct installation and testing. If there is any
doubt please call our tech-supporting and customer center.
Our company applies ourselves to reformation and innovation of our products. No
extra notice for any change. The illustration shown here is only for reference. If
there is any difference, please take the actual product as the standard.
The product and batteries must be handled separately from household waste.
When the product reaches the end of service life and needs to be discarded,
please contact the local administrative department and put it in the designated
collection points in order to avoid the damage to the environment and human
health caused by any disposal. We encourage recycling and reusing the material
resources.

CATALOG
PRODUCT FEATURE ............................................. 1
TECHNICAL PARAMETER ..................................... 1
PACKAGE CONTENT ............................................. 2
OVERVIEW.............................................................. 3
BASIC OPERATION ................................................ 5
WEB SETTING ........................................................ 6
SYSTEM DIAGRAM .............................................. 18
DEVICE WIRING ................................................... 19
INSTALLATION...................................................... 21
TROUBLESHOOTING........................................... 23
SAFETY INSTRUCTION ....................................... 24

1
PRODUCT FEATURE
1. Powered by PoE or power adapter (DC12V/2A)
2. Open the door by IC card (20,000 users)
3. Support SIP 2.0 protocol, easy integration with other SIP devices
TECHNICAL PARAMETER
Power Supply: PoE (802.3af) or DC 12V/2A
Standby Power: 1.5 W
Rated Power: 3 W
Resolution: 1280 x 720
Working Temperature: -40℃to +55℃
Storage Temperature: -40℃to +70℃
Working Humidity: 10% to 90% (non-condensing)

2
PACKAGE CONTENT
MODEL: 280SD-C12 (Surface Mounting)
280SD-C12 PM4×20 (2 pcs) FM5×5 (1 pcs) Rear Cover Wires
Quick Start Guide
MODEL: 280SD-C12 (Flush Mounting)
280SD-C12 PM4×20 (4 pcs) Rear Cover Wires Quick Start Guide

3
OVERVIEW

4

5
BASIC OPERATION
1. Call and Monitor
1.1. Call Indoor Monitor
In standby mode, press button on Villa Station to call Indoor Monitor. During the
call, press button on Villa Station again to end the call. If the call fails or Indoor
Monitor is busy, Villa Station will make a beep sound.
1.2. Monitor Villa Station
Click Doors icon on Indoor Monitor’s homepage to monitor Villa Station.
2. Add Cards by Admin Card
2.1. Add other cards
Step 1: Tap the admin card once;
Step 2: And then tap other cards immediately. Other cards you have tapped can
be used to open the door;
Step 3: Tap the admin card again to finish.
2.2. Delete other cards one by one
Step 1: Tap the admin card twice;
Step 2: And then tap other cards immediately. Other cards you have tapped will
be deleted;
Step 3: Tap the admin card again to finish.
2.3. Delete all other cards
Tap the admin card five times. All the other cards will be deleted.
Tips: The admin card can only be used to manage cards. It cannot be used
to open the door.

6
WEB SETTING
Connect Door Station and PC to a network switch in the same LAN. You can
enter the IP address of Door Station in the web browser search bar and log in
with the default account (admin) and password (123456). This is where you can
configure the device.
To get the IP address, you can search by DNAKE Remote Upgrade Tool installed
in the same LAN with the devices.
1. General
1.1. General > Information
When you first log in to the web interface, you can find basic information
displayed in this dashboard.

7
Model:
Model of the device;
Firmware Version:
Firmware version of the device;
MAC Address:
MAC address of the device;
Framework:
Framework of the device;
UI:
UI of the device;
DHCP:
Status of DHCP;
IP Address:
Current IP address of the device;
Mask:
Subnet mask of the device;
Gateway:
Gateway of the device;
DNS:
Domain Name Server of the device;
Account:
SIP account of the device;
Status:
Status of SIP registration of the device;
CMS IP:
IP address of CMS;
Status:
Status of CMS registration;
1.2. General > Basic
Language, resolution and volume of the device can be configured in this column.

8
Language:
16 languages supported (简体中文, English, 繁體
中文, תי ִרב ִﬠ, Deutsch, Español, Türk, Tiếng Việt,
Nederlands, Português, Polski, Русский, ﻲﺑرﻋ,
Français, Italiano, slovenský);
Resolution:
3 resolutions supported (320 × 240, 640 × 480,
1280 × 720);
Intercom:
Volume of Intercom can be set from 1 to 6;
System:
Volume of System can be set from 1 to 6;
1.3. General > Time
Time of the device can be configured. Daylight Saving Time is also supported.
Auto (Time):
Enable to synchronize computer time;
Date&Time:
Date and time can be set manually;
NTP URL:
Network Time Protocol (NTP) is a protocol used
to synchronize computer time;
Time Zone:
A region that observes a uniform standard time;
Daylight-saving Time:
Enable to set DST;
Start Time:
The beginning of DST;
End Time:
The ending of DST;
Offset Time:
The default value is 60 minutes;
1.4. General > Password
The Web password is for the administrator to log in settings on the web. The
default password is 123456.

9
Web Old Password:
Current administrator password of the web
(Default 123456);
Web New Password:
New administrator password of the web;
Web Confirm Password:
Confirm administrator password of the web;
1.5. General > System
The system column is designed for data backup and restore, firmware upgrade,
factory default, device reboot, packet capture, logs capture, and obtaining UI
screenshots.

10
Backup&Restore:
Backup all setting and restore settings;
Upgrade:
Upgrade equipment;
Reset:
Reset to factory settings;
Reboot:
Reboot the device;
Packet Capture:
Capturing packets can help developers
reproduce positioning problems;
Logs:
Device logs;
2. Intercom
2.1. Intercom > Device
Numbers here are basic settings for making a call to Indoor Monitor. For Door
Station, the building and unit number should be the same as those in Indoor
Monitor. For Villa Station with one button, the building, unit, and room number
should be the same as those in Indoor Monitor.
The device number here is to distinguish different Door Stations when more than
one Door Station is in one building.

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Building:
Number of the building (Range: 1-999);
Unit:
Number of the unit (Range: 1-99);
Room:
Number of the room (Range: 0-9899);
Device No:
Number of the device (Range: 1-9);
2.2. Intercom > Network
The device network can be set to either DHCP or a static IP address. CMS
parameters should be configured here when you try to register this device to
CMS.

12
DHCP:
Enable DHCP (Dynamic Host Configuration
Protocol) to dynamically distribute network
configuration parameters;
IP Address:
Configure Static IP address to manually
distribute network configuration parameters;
Mask:
Subnet mask;
Gateway:
A component that is part of two networks, which
use different protocols;
DNS:
Domain Name Server of the device;
CMS:
Enable to use CMS software to manage devices;
CMS IP:
Server address of CMS;
Password:
Password you set for this device’s CMS
registration;
2.3. Intercom > SIP
The SIP column concerns SIP registration, Display Name, Register Name,
Username, Password, SIP Server Host, Outbound Proxy, Transfer Protocol,
Video Payload, etc.
SIP:
Enable to use SIP;
Display Name:
Display name of SIP;
Register Name:
Register Name of SIP;
Username:
Username of SIP;
Password:
Password of SIP;
SIP Server Host:
SIP Server Host of SIP; the default port is 5060;
Outbound Proxy:
Outbound Proxy of SIP; the default port is 5060;

13
Transfer Protocol:
Transfer Protocol (UDP, TCP, TLS);
Video Payload:
Video payload range is 96-127;
2.4. Intercom > Ring Group
Ring group is for setting up SIP calls or call mode. Concierge button, the length of
the call and ring time can also be configured here.
Mode:
2 modes supported (one by one, all at once);
URL:
URL of the concierge button;
Dial Mode:
2 dial modes supported (Normal, Repeat);
Ring Time:
The ring will be ended automatically after a
period of time (10s, 20s, 35s, 45s, 60s, 90s,
120s)
Call Time:
The call will be ended automatically after a
period of time (120s, 300s, 600s, 1200s, 1800s);
2.5. Intercom > Call Logs
All call logs can be checked here.

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Search:
Fill in text inputs to search;
Reset:
Click reset to clear words in text inputs;
Delete All:
Delete all data on the chart;
Export:
Export all data on the chart;
3. Access
3.1. Access > Access Control
Relays, and access cards can be configured here.
Relay 1:
1 relay supported;

15
DTMF:
Dual-tone multi-frequency signaling (Relay1: #,
Relay2:0, relay3: *);
Unlock Delay:
The length of unlock delay time (1-9s);
Unlock Time:
The length of unlock time (1-9s);
Master Card:
Click read to add Master card to manage cards;
Swipe to arm/disarm:
Enable to let security alarm (on and off) keep
pace with registered cards (lock and unlock);
3.2. Access > Person
Person column is for access authorization.
Search:
Fill in text inputs to search;
Reset:
Click reset to clear words in text inputs;
Add:
Add users to Door Station;
Delete All:
Delete all data on the chart;
Export:
Export all data on the chart;
3.3. Access > Unlock Logs
All unlock logs can be checked here.

16
Search:
Fill in text inputs to search;
Reset:
Click reset to clear words in text inputs;
Delete All:
Delete all data on the chart;
Export:
Export all data on the chart;
4. Advanced
4.1. Advanced > Video
Real-time video from IP cameras can be obtained by filling in its URL (RTSP). On
the talking interface of Indoor Monitor, you can click the little keyboard icon to
switch to IP cameras’ video. (No.1 on the keyboard stands for Door Station while
No.2 to No.5 stands for IP camera)