Dormakaba c-lever pro User manual

dormakaba
c-lever pro
Option: TouchGo
HAC Standard fixing - 02/2018
EN
Technical Manual

dormakaba Schweiz AG
Hofwisenstrasse 24
8153 Rümlang
Switzerland
T: [phone]
www.dormakaba.com
dormakaba Schweiz AG
Mühlebühlstrasse 23
8620 Wetzikon
Switzerland
T: [phone]
www.dormakaba.com
dormakaba EAD GmbH
Albertistrasse 3
78056 Villingen-Schwenningen
Germany
T: [phone]
www.dormakaba.com
Registered in: Heiligenhaus
Copyright © dormakaba 2018
All rights reserved.
No part of this document may be reproduced or used in any form or by any means without prior written permis-
sion of dormakaba Schweiz AG.
All names and logos of third-party products and services are the property of their respective owners.
Subject to technical changes.
HAC Standard fixing - 02/2018

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1 About this document 5
1.1 Validity 5
1.2 Target group 5
1.3 Contents and purpose 5
1.4 Availability of the documents 6
1.5 Supplementary documents 6
1.6 Abbreviations/definition of terms 7
1.7 Hazard categories 8
1.8 Notes 8
1.9 Symbols 8
2 Basic safety instructions 9
2.1 Designated use 9
2.2 Product changes 9
2.3 Assembly and installation 9
2.4 Service and maintenance 9
2.5 ESD prevention measures 10
2.6 Handling of lithium batteries 11
2.7 Escape doors, fire protection, mortise locks 11
3 Product description 12
3.1 Overview 12
3.2 Structure 13
3.3 Scope of delivery 14
3.4 Technical data 16
3.4.1 Dimensions 17
3.4.2 Conformity 18
4 Installation 19
4.1 Installation requirements 19
4.1.1 General 19
4.1.2 Door thickness 19
4.1.3 Mortise lock 19
4.2 Replace c-lever with c-lever pro 19
4.3 Spindle standoff 20
4.4 Drilling fixing holes 20
4.4.1 With drill jig / door side 1 21
4.4.2 With drill jig / door side 2 22
4.4.3 With drilling template / door side 1 23
4.4.4 With drilling template / door side 2 24
4.5 Installing the cylinder support 25
4.5.1 Removing the backplate, swivelling the cover out 25
4.5.2 Inserting the cylinder support 26
4.5.3 Positioning the cylinder support 27
4.5.4 Fitting the cover 27
4.6 Preparing the external fitting 29
4.7 Insert direction pin and spindle 29
4.8 Inserting and connecting the coupling unit 31
4.9 Installing the external fitting 33
4.9.1 Standard fixing 33
4.10 Determining screw length 34
4.11 Preparing the internal fitting 35
4.12 Installing the internal fitting 37
4.12.1 c-lever standard variant 37
4.13 Checking the installation 40

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4.14 Dismantling 41
4.14.1 Disassembling the internal fitting 41
4.14.2 Disassembling the external fitting 43
5 Programming 44
5.1 Programming TouchGo products 44
5.2 Initial programming of MRD components 44
5.3 Master media 44
5.4 User media 44
5.5 Program structures 46
5.6 A/B and B structures 46
5.7 Programming user media with B masters 47
5.8 Deleting individual user media 48
5.9 Deleting individual Master Bs 49
5.10 Deleting all user media 50
5.11 INI reset with master media for whitelist and CardLink™ 51
6 Operation 53
6.1 Operating TouchGo products 53
6.2 Opening with user media 53
7 Maintenance 55
7.1 Maintenance table 55
7.2 Cleaning 55
8 Service 56
8.1 Serial number 56
8.2 Replacing batteries 56
8.3 Replacing the TouchGo media battery 58
8.4 Connecting the programmer 59
8.5 Configuration and traceback 60
8.6 Reset (INI reset) 60
8.6.1 Reset with programmer 1460 60
8.6.2 Reset using tweezers 62
8.7 Firmware update 64
8.8 Emergency opening 65
8.8.1 Opening with an external power supply 65
8.9 Replacing the antenna 66
9 Troubleshooting 68
9.1 Error analysis 68
9.2 TouchGo applications error analysis 70
9.2.1 Operation error analysis 70
9.2.2 Programming error analysis 71
10 Disposal / dismantling 72
10.1 Decommissioning / dismantling 72
10.2 Disposal 72
11 Packaging/return 73
11.1 Preparing a device to be returned 73
11.2 Complete devices 73
11.3 Electronic component assemblies 73
11.4 Labelling 73

About this documentTechnical Manual
5HAC Standard fixing - 02/2018 dormakaba c-lever pro
1 About this document
This section contains information for the proper use of this document.
1.1 Validity
This document describes the product:
Product designation: dormakaba c-lever pro
Types: 262...
Variant: Standard fixing
TouchGo option
Product designation: dormakaba c-lever pro
Types: 262y-K6/MRD/E310/HAC
262y-K6/TGO/E110/HAC
Variant: TouchGo
This document describes all product versions and all optional features and functions. Options
are subject to a charge and therefore only available if purchased.
1.2 Target group
This quick start guide is intended for skilled persons only.
The descriptions are intended for skilled persons trained by the manufacturer. The descrip-
tions are no replacement for product training.
For reasons of equipment safety, the installation, maintenance and service measures de-
scribed in this documentation should only be carried out by skilled persons in accordance with
EN 62368-1 (Audio/Video, Information and Communication Technology Equipment – Part 1:
Safety Requirements).
Skilled person is the designation for people who have the appropriate technical training and
experience in setting up the equipment. Skilled persons are expected to use their training and
experience to identify any risks to themselves and others that may arise while carrying out
these activities, and to minimise these risks as far as possible. It is the skilled person’s re-
sponsibility to ensure that the conditions stated by the manufacturer and the applicable regu-
lations and standards are complied with when carrying out these actions.
This documentation is also used to provide information for persons with the following tasks:
• Project planning and project implementation
• Commissioning the product within the network
• Connecting the product to user software by programming customer applications
• Customer-specific adjustments with product parametrisation
1.3 Contents and purpose
The contents of these instructions are limited to the installation, operation, maintenance and
servicing of the product.

About this document Technical Manual
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1.4 Availability of the documents
Supplementary documentation is available on the Kaba website. Technical manuals can be
found in a secured area of the website.
• Access is only granted after a valid login.
• An account must be set up before logging in for the first time.
Opening login screen:
1. Open your internet browser and go to http://www.kaba.com.
2. Choose your language in the top right-hand corner of the screen.
3. Under 'Products', choose either the 'Access Management' or 'Workforce Management'
product division.
4. In the top right-hand corner of the screen, click on the following symbol:
5. Enter your email address and password to log in or create a new account (see below).
ðThe technical manuals can be found under 'Downloads'.
Creating an account:
1. Click 'Create account'.
2. Fill in the data fields and confirm your entries.
ðA confirmation link will be sent to your email address.
3. Click on the confirmation link in your email to activate your account.
1.5 Supplementary documents
• Programmer 1460 technical manual
• Documentation for the system software used
TouchGo option
• Operating manual for dormakaba TouchGo c-lever
• dormakaba TouchGo system description

About this documentTechnical Manual
7HAC Standard fixing - 02/2018 dormakaba c-lever pro
1.6 Abbreviations/definition of terms
To make this document easier to read, the following short designations are used for the
product designations, as well as the following symbols:
Short designation Product designation
c-lever c-lever pro
Product c-lever pro
Device c-lever pro
Actuator c-lever pro
Programmer Programmer 1460
S-module S-module for c-lever pro
KEM Kaba evolo Manager
MRD Multi RFID device
HAC Handle above cylinder
HBC Handle below cylinder
Symbols
Acoustic signal
Visual signal

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1.7 Hazard categories
Instructions with information on what to do and not to do to prevent injury and material
damage are denoted specially.
Please follow all hazard instructions. These are intended to help prevent accidents and pre-
vent damage.
These instructions are divided into the following categories:
CAUTION
Low risk
Denotes a potentially dangerous situation that could lead to minor injury.
NOTICE
Important information on the correct use of the product.
Failure to comply with these instructions could lead to malfunctions. The product and/or ob-
jects in the local vicinity could be damaged.
1.8 Notes
Information is denoted by this symbol.
Tips on using the product are useful pieces of information.
They help to make best use of the product and its functions.
1.9 Symbols
Symbols with the following meanings are used for hazards (depending on hazard source.)
General hazard Hazard from electric shock
Risk of explosion Risk to electronic components from
electrostatic discharge

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2 Basic safety instructions
This product has been built to state-of-the-art standards and in line with established safety
regulations. However, hazards for persons and property may arise when handling the product.
Read and observe the following safety instructions before using the product.
2.1 Designated use
This product is intended for use as specified and explained in the Product description section
only. Any other use is considered non-designated use. The manufacturer is not liable for any
damage or injury due to non-designated use. The user/facility operator is the sole person to
bear risks for non-designated use.
2.2 Product changes
NOTICE
No changes should be made to the product, unless in accordance with changes described in
the instructions.
2.3 Assembly and installation
Check the device for visible damage caused by transport or wrong storage. Do not start up
any damaged device!
Assembly and installation of the product may only be done by skilled personnel (see chapter 1
Target group).
When installing/inserting the product in end-use equipment all requirements of the men-
tioned test standards must be fulfilled.
The product should only be installed in locations which fulfil the environmental and technical
conditions specified by the manufacturer.
The manufacturer is not liable for damage arising due to improper handling or incorrect in-
stallation.
2.4 Service and maintenance
Conversions and modifications to the product may only be done skilled personnel (see chapter
1 Target group). Any conversions and modifications performed by other persons will exempt
us from any liability.
Opening the device will lead to exclusion of all liability and warranty.
This excludes replacing the batteries.
The elimination of faults and maintenance work may only be performed by skilled personnel
(see chapter 1 Target group).

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2.5 ESD prevention measures
NOTICE
Risk for electronic components due to electrostatic discharge.
Incorrect handling of electronic PCBs or components can result in damage which will cause a
complete breakdown or sporadic errors.
• General ESD prevention measures must be observed when installing or repairing the
product.
• Wear an anti-static wrist strap when handling electronic components. Connect the end of
the strap to a discharge box or a non-painted, earthed metal component. This way, static
discharges are channelled away from your body safely and effectively.
• Handle a PCB along its edges only. Do not touch the PCB or connectors.
• Place dismantled components on an anti-static surface or in an anti-static shielded con-
tainer.
• Avoid contact between PCBs and clothing. The wrist strap protects PCBs against an elec-
trostatic discharge voltage from the body only. However, damage can also be caused by
an electrostatic discharge voltage from clothing.
• Transport and ship dismantled modules in conductive anti-static bags only.