Doro HEARPLUS 318W User manual

This product may be purchased from Connevans Limited secure online store
at www.DeafEquipment.co.uk
DeafEquipment.co.uk
Solutions to improve the quality of life
SSoolluuttiioonnss
ttoo iimmpprroovvee tthhee qquuaalliittyy ooff lliiffee
Connevans

HearPlus 318w

11
12
5
9
1
3
2
7
8
4
13
610

1 Audioamplication/Boost
2 SpeeddialsABC
3 Volumecontrol
4 Talkkey/OK
5 Toneadjustment
6 *andringeron/off
7 Redial
8 Phonebook
9 CallerID
10
#/Flashkeyandkeylock
11Headsetsocket
12Disconnectandon/off
13Visualringindicator
English

4
English
Operation
Making a call
1. Enterthetelephonenumberyouwanttocall.Delete
withL.
2. Pressqtocallthenumber.
3. EndthecallwithL.
Receiving a call
1. Waitforthehandsettoring.
2. Answerwithq.EndthecallwithL.
Please note!
To access a ash key during a call, press down #.
You can answer an incoming call with any key except *.
You will hear a warning signal if the telephone is unable to
connect to the line.
The problem might be that the batteries are low or that the
handset is too far from the base unit.
Redialling
Press oneormoretimestoscrollamongthe10most
recentlydiallednumbers.Youcanalsoscrollinsidethe
listwith+/-(ontheside).
PressqtocallorpressLtoquit.
Switching on/off
PressdownLforseveralsecondstoswitchthe
handseton/off.
Key lock
Thekeylockisswitchedon/offbyholdingdown#
untiltheadjoiningsymbolisshown.
Thekeylockisalsodeactivatedwheneverthehandsetis
placedinthebaseunit.

5
English
Ringer on/off
Thehandsetringerisswitchedon/offbyholding
down*untiltheadjoiningsymbolisshown.
Paging
Press onthebaseunittogenerateapaging
signalinthehandset.Thesignalwillcease
automaticallyinfewmomentsorafterLispressedon
thehandsetor onthebaseunit.
Audio control
Thereareseveralwaysthisproductcanadjustthesound
whilecallsareinprogress:
 Normalvolumecontrolforthehandset.Press+to
turnupand–toturndown.
 Pressthiskeytoswitchtheboostfunctionon/off.
willlightupinthedisplaywhenthisfunction
isactive.Asaruletheboostfunctionwillbe
deactivatedaftereachcalltoavoidharming
peoplewithnormalhearing.Thissafetyfeatureis
adjustable–seeSettings.
 Adjustingfrequencyrange/soundquality.Please
note!Thiswillonlyworkwhentheboostfunction
hasbeenactivated.Holddown forapprox.
2secondsandadjustthesoundqualitywith+/-.
Waitafewsecondstonishtheadjustment.
Warning!
The handset volume can be turned up to a very high
level. The boost function should only be used by
people with impaired hearing. On some lines the
highest volume in combination with boost can cause
feedback; try turning down the volume slightly.

6
English
Hearing loop
Thehandsethasaninbuilthearingloopforanyonewho
wishestouseahearingaidwiththephone.Selectthe
Tmodeonthehearingaidtoactivatethehearingaid’s
telecoil.
Memories
Thetelephonehas3speeddialmemories.
Youcanstore100namesandphonenumbersinthe
Phonebook.
Whenaphonenumberisstoredononeofthese(see
Settings)fewerkeysneedtobepressedtomakeacall.
ThespeeddialsaremarkedA, B, C.
Tocall/checkaspeeddialnumber
1. Choosethespeeddialyouwant(A-C)bypressingthat
key.
2. Thestorednumberwillbeshowninthedisplay.
3. PressqtocallorpressLtoquit.
CallingfromthePhonebook
1. Pressb.
2. Scrollamongtheentrieswithbor+/-(ontheside).
YoucanquicksearchthePhonebookbypressingthe
appropriatenumberkeyoneormoretimesfortherst
letterofthename.
3. Pressqtocallthenumber.

7
English
Caller ID
Inthedisplayyoucanseewhoiscallingbeforeyou
answerthecallorseeupto10numbersthathavecalled
whileyouwerenotathome.Ifthenumberhasbeen
storedinthememorythestorednamewillbeshown
instead.
Incomingnumbersarestoredintheorderthecallsare
received,andthesequencenumberisshownnextto
eachphonenumber.
Ifthememoryisfulleachnewcallwillreplacetheoldest
phonenumberreceived.Newnumbersareindicatedwith
.
Please note!
You must have a Caller ID subscription from your service
provider for this feature to work.
Readingandcalling
1. Press toscrollamongthenumbersreceived.
 Youcanalsoscrollinsidethelistwith+/-(ontheside).
2. PressqtocallorpressLtoquit.
Messages
Inadditiontophonenumbersthedisplaycanshow:
????? Noinformationreceived,e.g.anoverseascall.
!!!!! Numberwithheld.
a Messageindicationforthevoicemailservice
fromyourserviceprovider*.
*Messageindicationcanbedeletedmanuallybydeleting
thecorrespondingentryinthelist.
Deletingphonenumbers
1. Scrolltothepositionyouwantwith .
2. PressdownLuntilthenumberdisappears.

8
English
Settings
Connection
1. Connectthetelephonecordtoawallsocketandtothe
Tsocketonthebackofthebaseunit.
2. Connectthemainsadaptertotheelectricalsocketand
totheYsocketonthebackofthebaseunit.
3. Insertbatteriesinthehandsetwiththeplusandminus
terminalsasshown.
4. Chargethehandsetwiththekeypadfacingoutwards
(for24hoursthersttime).
5. Settime/date&languagefollowingthedescriptionbelow.
6. SetthecorrectFlashtimeto100(seebelow).
7. Liftthehandsetandcheckthatyoucanhearadialling
tone.
Date/time
1. Pressdown untilHisshown.
2. Settime(HH:MM).Pressq(=OK).
3. Setdate(DD.MM.YY).Pressq.
Language
1. Pressdownbuntilyouhaveaccessedthemenu.
2. ScrolltoLanguagewith+/-(ontheside).Pressq.
3. Scrolltothesettingthatyouwant.Pressq.
4. PressLtoreturntostandbymode.
Flashtiming
1. Pressdownbuntilyouhaveaccessedthemenu.
2. ScrolltoFlash timingwith+/-(ontheside).Pressq.
3. Scrolltothesettingyouwant(100formostEU
countries,300forFrance/Portugal).Pressq.
4. PressLtoreturntostandbymode.

9
English
Range
Theadjoiningsymbolwillashwhenthehandset
haslostcontactwiththebaseunit.
Normallytherangeofthetelephonewillvarybetween
50and300metresdependingonwhethertheradiowaves
carryingthecallarebeingrestrictedbyobstaclesintheirpath.
Youcanimprovetherangebyturningyourheadsothatthe
handsetisinbetteralignmentwiththebaseunit.Thequality
ofthecallwillbecomeincreasinglypoorastherangelimitis
reachedandnallytheconnectionwillbelost.
Battery
Whenthebatteriesarealmostoutofpowerthe
adjoiningsymbolwillashandyouwillheara
warningtone.
Batteriesareperishablesowhenyouusethetelephone
regularlyyoushouldexpectcalltimeandstandby
timetobesomewhatreducedincomparisontothe
specications.Whenthebatteriesarefullycharged(10
hours)theyshouldlastforapprox.120hoursofstandby
orapprox.15hoursofcalltime.Thesetimeswillapplyat
normalroomtemperature.
Fullbatterycapacitywillonlybereachedwhenthe
batterieshavebeencharged4-5times.Itisnotpossible
tooverchargethebatteriesortodamagethembyleaving
themchargingfortoolong-thebaseunithasaninbuilt
chargingmechanismthatpreventsthisfromhappening.
Please note!
Do not place the base unit close to other electrical
equipment or expose it to direct sunlight or other strong
heat sources! This reduces the risk of any interference. The
appliance will become warm while charging is in progress:
this is normal and not dangerous. Only use original
batteries. The guarantee will not cover damage caused by
the use of incorrect batteries.

10
English
Base unit indicator
Itispermanentlylitwhenthebaseunitisconnectedand
itasheswhenthetelephoneisringing.
Memories
Thetelephonehas3speeddialmemories.
Youcanstore100namesandphonenumbersinthe
Phonebook.
ThespeeddialsaremarkedA, B, C.Extralargetextis
usedwhentherearefewerthan8letters.
Specialsigns/functions
Thereareseverallettersassignedtoeachnumberkey.
0........................ [Space]
L..................... Delete
(holddown).... Storepauseintelephonenumber
Storingspeeddials
1. HolddowntheA-CkeyyouwantuntilbABCDE...is
shown.
2. Presstheappropriateletterkeyoneormoretimesfor
thenameyouwant.
3. Pressq.b123...isshown.
4. Enterthetelephonenumberincludingtheareacode.
5. Pressq.Thenumberhasnowbeenstored.
IfyousubscribetoaCallerIDserviceyoucanalsoselect
aspecialVIPmelodyforthespeeddials–seeFunctions/
Ringer Set/VIP ring (ABC).
Howevertherstringsignalmaybenormalbeforethe
numberiscomparedwiththePhonebook.

11
English
StoringnumbersinthePhonebook.
1. Pressdownbuntilyouhaveaccessedthemenu.
2. ScrolltoMemorieswith+/-.Pressq.
3. ScrolltoAdd entry.Pressq.
4. Presstheappropriateletterkeyoneormoretimesfor
thenameyouwant.Pressq.
5. Enterthetelephonenumberincludingtheareacode.
Pressq.
6. ContinuetoaddnumbersorpressLtoreturnto
standbymode.
Changingtelephonenumbers/names
1. Pressdownbuntilyouhaveaccessedthemenu.
2. ScrolltoMemorieswith+/-.Pressq.
3. ScrolltoEdit Entry.Pressq.
4. Scrollamongtheentrieswithbor+/-.Pressq.
5. Correctthename/number.Pressq.
6. PressLtoreturntostandbymode.
Deleteentries
1. Pressdownbuntilyouhaveaccessedthemenu.
2. ScrolltoMemorieswith+/-.Pressq.
3. ScrolltoDelete EntryorDelete List.Pressq.
4. Scrolltotheentryyouwantwithbor+/-.Pressq.
5. Conrmbypressingq.
6. PressLtoreturntostandbymode.

12
English
StoringspeeddialforKey1
1. Pressdownbuntilyouhaveaccessedthemenu.
2. ScrolltoMemorieswith+/-.Pressq.
3. ScrolltoKey 1 Memory.Pressq.
4. Enterthetelephonenumberincludingtheareacode.
Pressq.
5. PressLtoreturntostandbymode.
Makeacallbypressingdown1forafewseconds.
Functions
1. Pressdownbuntilyouhaveaccessedthemenu.
2. Scrolltothefunctionyouwant, e.g. Language.Pressq.
3. Scrolltothesettingthatyouwant.Pressq.
4. PressLtoreturntostandbymode.
Language Selectthedisplaytextlanguagethatyou
want.
Memories Seepreviousdescription.
Flash timing 600=NewZealand
300=France/Portugal
100=GreatBritainandothercountries
Tone/Pulse Mustbesetontoneinmostcountries.
Emergency NoExceptiontokeylock.
Ringer Set Ringer,keybeepandvibrator.Youcanalso
selectaringermelodythatyouwillhear
whenaspeeddialnumber(ABC)callsyou
(youmusthaveaCallerIDsubscription).
Melodies 10-17 can continue for a maximum of 8 seconds
if the call is answered in another telephone.

13
English
Contrast Thecontrastinthedisplaycanbeadjusted.
Key Backlit Thekeys’backlightingcanbeswitched
on/off.
Auto Answer Acallisansweredbyjustliftingthehandset
fromthebase.
Auto On-hook
Thecallisendedautomaticallyafter15
minutesunlessarandomkeyispressed.
Thisisagreathelpifyousometimesforget
tohangup.
Boost Set IfStay As Setisactivatedthepowerful
amplicationisretainedforallfuturecalls.
Thissettingshouldonlybeactivatedifall
usershaveimpairedhearingthatrequires
powerfulamplication.Thenormalsetting
isReturn Off.
Reset Hand Resettingthehandset.
Multihandset ProgrammingofthePINcode(for
resetting),SystemPIN(forregistration)and
functionsforsystemswithmorethanone
handset/baseunit.Registrationofextra
handsetsisdescribedseparately.

14
English
To register a new handset.
Eachnewextrahandsetmustberegisteredtothebase
unititwillbeusing.Eachbaseunitcanmanageupto3
differenthandsets.
YouwillndmoreinformationintheMultihandsetsection.
1. Holddownthebaseunit’spagingkey untilthe
indicatorashes.
2. Pressdownbuntilyouhaveaccessedthemenu.
3. ScrolltoMultihandset.Pressq.
4. ScrolltoRegister.Pressq.
5. Scrolltoabaseunit(√=previouslyreg).Pressq.
6. EntersystemPIN(0000ondelivery).Pressq.
7. Afterafewseconds(max30)availablehandset
numbersforthehandsetwillbeshown.
Selectoneofthesebypressingtheappropriatenumber
key.

15
English
Multihandset
GeneralinformationaboutMultihandset(+1...)
Whenyoubuyyourtelephonethehandsethasalready
beenregisteredtotheaccompanyingbaseunitatthe
factory.Ifyouwillbeusingseveralhandsetswithone
baseunit,makesurethatthebaseunitisplacedcentrally
sotherangeissimilarforallthehandsets.
Youcanregisterupto3handsetstoonebaseunit.
ThismodelisalsoGAP(GenericAccessProle)
compatiblewhichmeansthatboththehandsetandbase
unitcanbeusedwithmostotherGAPcompatibleunits
fromothermanufacturers.However,theGAP-protocol
doesnotguaranteethatallfunctionswillwork.
Internalcalls
Whenseveralhandsetsareusingthesamebaseunit
internalcallscanbemadebetweenthehandsets.
1. Pressdown untilINTisshown.
2. Thedisplaywillshowavailablehandsetnumbers.
3. Presstheappropriatekey1-3forthehandsetyou
wishtocall.
Transferringcallsbetweenhandsets
1. Anexternalcallisconnected.
2. Connectaninternalcallasdescribedabove.
3. PressLtotransferthecall.

16
English
Miscellaneous
Troubleshooting
Checkthatthetelephonecordisundamagedandproperly
connected.Disconnectanyextraequipment,extension
cordsandothertelephones.Iftheapplianceworksnow,
theremustbesomefaultintheotherequipment.Youcould
testthetelephoneonanothertelephoneline(e.g.atyour
neighbour’shouse).Iftheapplianceworksthere,thefault
ismostlikelyinyourtelephoneline.Youshouldreportthis
toyourserviceprovider.
Nonumberisdisplayedwhenthetelephonerings
- YoumusthaveaCallerIDsubscriptionwithyour
serviceprovider.
- Thisisnotnormallypossibleforatelephoneswitchboard.
Thetelephonedoesnotwork
- Checkthatthemainsadapterandthetelephonecord
areconnectedtothebaseunitandtotheappropriate
wallsocket.
- Checkthattoneisset,seeFunctions sectioninthemanual.
- Checkthatthebatteriesinthehandsetarecharged.
Warningtoneduringcalls/Connectionnotpossible
- Thebatteriesmayberunninglow(chargetheunit).
- Thehandsetmaybealmostoutofrange–movecloser
tothebaseunit.
Thetelephonecontinuestoring
- Someoftheringertypes(10-17)donotfollowtheline
signal.Thismeansthatthesignalcancontinueforupto
8secondsafterthecallhasbeenanswered.

17
English
Ifthetelephonestilldoesnotwork,pleasecontacttheplace
ofpurchase.Youmustbeabletoshowyourreceipt.
Specic Absorption Rate (SAR)
Thisappliancecomplieswithapplicableinternational
safetyrequirementsforexposuretoradiowaves.
Thistelephonemeasures0.001W/kg(measuredover
10gtissue).
ThemaximumlimitaccordingtoWHOis2W/kg
(measuredover10gtissue).
Declaration of conformity
DoroherebydeclaresthattheproductDoroHearPlus
318wconformstotheessentialrequirementsandother
relevantprovisionscontainedintheDirectives1999/5/
EU(R&TTE)and2002/95/EC(ROHS).
Acopyofthemanufacturer’sdeclarationisavailableat
www.doro.com/dofc.

18
English
Guarantee
Thisproductisguaranteedforaperiodof12months
fromthedateofpurchase.Intheunlikelyeventofafault
occurringduringthisperiod,pleasecontacttheplaceof
purchase.Proofofpurchaseisrequiredforanyserviceor
supportneededduringtheguaranteeperiod.
Thisguaranteewillnotapplytoafaultcausedbyan
accidentorasimilarincidentordamage,liquidingress,
negligence,abnormalusage,non-maintenanceoranyother
circumstancesontheuser’spart.Furthermore,thisguarantee
willnotapplytoanyfaultcausedbyathunderstormorany
othervoltageuctuations.Asamatterofprecaution,we
recommenddisconnectingthedeviceduringathunderstorm.
Batteriesareconsumablesandarenotincludedinany
guarantee.Thisguaranteedoesnotapplyifbatteries
otherthanDOROoriginalbatterieshavebeenused.
UK
Ifyoucannotresolvethefaultusingthefaultnder
section,technicalsupportisavailablebyemailontech@
doro-uk.com
-premium rate telephone number: 0905 895 0854,
calls cost 50 pence per minute(pricescorrectatthe
timeofpublication).
Youcanalsocontactusinwriting(regardinganySpares
orTechnicalquery):
CustomerServices
DoroUKLtd
1HighStreet
ChalfontStPeter
Buckinghamshire
SL9 9QE
Furthercontactdetailsareavailableonourwebsite:
www.doro-uk.com.