Doro SECURE 350 User manual

English
Doro Secure 350

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1. Microphone level
2. Additional alert equipment
(pillow shaker)
3. Phonebook
4. Alarm button
5. Powerful amplification
(boost)
6. Tone control
7. Volume control
8. Cordless alarm pendant
9. Recall/Flash
10. Menu
11. Delete/back
12. Speakerphone/headset
13. Speed dial
14. Call log
15. Scroll buttons
16. Confirm/0
17. Display
18. Missed call indicator
19. Power supply
20. Telephone cord socket

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Contents
Installation ..................................................................................................... 1
Connection............................................................................................. 1
Batteries................................................................................................. 1
Basic setup ............................................................................................ 2
Cordless pendant .......................................................................................... 5
Changing batteries in the cordless pendant ....................................... 5
Operation ....................................................................................................... 6
Making a call ......................................................................................... 6
Answering a call..................................................................................... 7
Call timer................................................................................................ 7
Volume control....................................................................................... 7
Keypad characters ................................................................................ 8
The display............................................................................................. 9
Phonebook............................................................................................. 9
Speed dial............................................................................................11
Caller ID and call log ...........................................................................11
Alarm function .............................................................................................13
Alarm message....................................................................................13
Activate the alarm ...............................................................................14
Others...........................................................................................................15
Wall mounting......................................................................................15
Pillow shaker........................................................................................15
Troubleshooting ................................................................................... 16
Care and Maintenance .......................................................................16
Warranty............................................................................................... 16
Specifications ...................................................................................... 17
EU declaration of conformity .............................................................. 17

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Installation
This device is intended for the analogue telephone network lines in AT,
BE, BG, CH, CY, CZ, DE, DK, EE, ES, FI, FR, GB, GR, HU, IE, IS, IT, LV, LT,
LU, MT, NL, NO, PL, PT, RO, SI, SK, SE.
Connection
1. Connect the curly cord to the handset and to the socket marked
qon the unit.
2. Connect the mains adapter to an electrical wall socket and then to
the socket marked DC 9V/300mA on the unit.
3. Connect the telephone line cord to a network wall socket and then
to the socket marked Kon the unit.
4. Lift the handset and listen for the dial tone.
Note! Use supplied telephone line cord, an existing cord from a previous
phone may not be compatible.
Batteries
The unit is powered with the provided mains adapter and has batteries
as backup in the event of a power cut. 4 AA alkaline batteries are needed
for full functionality in the event of a power cut. Typical backup time, 15
hours with new batteries. When
is displayed, replace all 4 batteries.
Use only AA alkaline batteries of good quality (not included).
Note! Before installing or changing the batteries, make sure that the
phone is not connected to the telephone network.
1. Remove the battery cover and insert the batteries ensuring correct
battery polarity is observed.
2. Replace the battery cover and reconnect the telephone line cord.
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Basic setup
Before using the phone for the first time, the following basic settings
should be made.
To enter the setup menu press W(under the lid). After confirming a set-
ting with 0, the next setting is automatically displayed. To skip to the
next setting, press v/V.
The phone will return to standby mode after 30 seconds of inactivity or
when pressing
.
TIME/DATE
1. Use v/Vto scroll to TIME/DATE. Press 0.
2. Scroll to the desired hour (00-23) with v/V. Press 0.
3. Scroll to the desired minute with v/V. Press 0.
4. Scroll to the desired day with v/V. Press 0.
5. Scroll to the desired month with v/V. Press 0.
LANGUAGE
1. Scroll to LANGUAGE. Press 0.
2. Select the desired language, and confirm with 0.
STORE NO.
Store contacts in Phonebook, see Phonebook, p.9.
NAME REC
Record a name to be read aloud, see Phonebook, p.9.
PENDANT
(cordless alarm button)
The cordless alarm pendant can be used to answer an incoming call or
to make an alarm call. The phone comes equipped with 2 cordless pend-
ants which is already paired. Test that the pendants is working with the
phone in idle mode, press and hold the alarm button and the phone will
beep to confirm successful pairing.
Pairing a cordless alarm pendant
1. Scroll to PENDANT. Press 0.
2. Select PAIRING. Press 0.
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3. Press and hold the button on the pendant until OK is displayed.
Repeat the steps if you need to pair further pendants.
5 pendants can be paired simultaneously to the phone.
If you attempt to pair a new pendant when 5 pendants are already
paired, FULL will be displayed.
Note! When adding a new unit (with 5 pendants already paired, FULL)
you must first delete all the paired units and then pair one by one (there
is no option to delete paired units individually).
Delete paired pendants
1. Scroll to PENDANT. Press 0.
2. Select DELETE ?. Press 0.
VOICE
When ON is selected, a recorded voice is played with button presses.
Set the voice function ON/OFF, and confirm with 0.
RING MEL
Select the required ringer melody, and confirm with 0.
RING VOL
Select the required ringer volume, and confirm with 0.
BOOST LOCK
The powerful amplification (boost) is by default set to switch OFF after
every call, this can be changed so the amplification stays switched ON.
CAUTION
BOOST LOCK =ON should only be activated if all users have impaired
hearing and require powerful amplification.
ALARM FUNC
The alarm function will call the contacts stored as "alarm contacts" in the
Phonebook and play a recorded alarm message when you press the
alarm button
on the phone, or the alarm button on the cordless pend-
ant. See also Alarm function, p.13.
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Use v/Vto set the alarm call function ON or OFF, confirm with 0.
QUIET AL.
In quiet alarm mode, no voice or tone signal is heard when the alarm call
is made (see above). See also Alarm function, p.13.
Use v/Vto set the alarm mode to quiet (ON) or normal (OFF) and con-
firm with 0.
AL.MESSAGE
Record the alarm message that will be played for the contacts stored as
"alarm contacts" in the Phonebook when activating the alarm function.
See also Alarm function, p.13.
Note! The alarm message should include your name, address, and how
to activate the speakerphone.
Example: "This is an emergency call from John Smith on 10, Long Street,
Middleton. I require immediate assistance. Press zero to connect this
call."
1. Scroll to AL.MESSAGE.
2. Press and hold 0to record a new alarm message (max. 30 sec-
onds). Start recording at the tone, and release 0when finished.
Speak clearly and about 15–20 cm from the keypad.
Alternatively, press 0briefly to play the recorded alarm message.
3. Press 0to confirm and continue.
RING LIGHT
To alert you to incoming calls, a flashing light can be activated when the
phone is ringing.
Select ON/OFF and confirm with 0.
CONTRAST
Select a suitable display contrast setting (1–4), and confirm with 0.
KEYTONE
Enable/disable the keytone beep.
Select ON/OFF and confirm with 0.
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FLASH/Recall
Select the flash time (100/300/600 ms.) and confirm with 0.
The standard setting is 100 for most countries, 300 for France/Portugal,
600 for New Zealand.
N CALL LED
Enable/disable the LED indicator for new calls.
Select ON/OFF and confirm with 0. See Caller ID and call log, p.11
TONE/PULSE
Select either TONE or PULSE dialling mode, and confirm with 0.
Note! If unsure of which mode to use, select TONE as this works in most
locations.
SERVICES
Buttons 1and 2can be programmed with service number.
1. Scroll to SERVICES. Press 0.
2. Select 1or 2. Press 0.
3. Enter the required number and confirm with 0.
To dial, press and hold 1or 2and press
or lift the handset.
Cordless pendant
The range of the cordless pendant varies depending on the environment
in which it is used. Walls, floors, furniture and other obstacles may limit
contact between the pendant and the phone.
Check that the pendant is always in contact with the phone by activating
the alarm in different places around the premises.
See PENDANT, p.2 on how to register (pair) a pendant.
Changing batteries in the cordless pendant
If the cordless pendant ceases to function, change the batteries. Use on-
ly 12 V (A23, LR23) Alkaline battery of good quality.
1. Use a Phillips screwdriver to loosen the screws on the back and sep-
arate the parts gently.
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2. Replace the battery, take care to follow the markings for plus and mi-
nus terminals.
3. Reassemble the parts and screw together.
Operation
Making a call
Regular dialling
1. Pick up the handset.
2. Enter phone number.
Speakerphone
The speakerphone function allows you to make a call without using the
handset.
1. Press
to activate the speakerphone. The LED on the button will
light up.
2. Dial the phone number using the keypad. Press again to termi-
nate the call.
Note! If you wish, you can switch between handset and speakerphone
mode by simply pressing or lifting the handset. Please remember that
in speakerphone mode it is only possible for one person at a time to talk.
Pre-dialling
This allows you to enter and change a phone number before it is dialled.
1. Enter the desired phone number. Mistakes can be erased by press-
ing
.
2. Lift the handset, press 0or press to dial the number.
3. Hang up the handset or press to terminate the call.
Dialling from the call log
1. Press
to display the most recent call.
2. Use v/Vto scroll through the last 15 incoming and outgoing calls.
= Incoming call
= Outgoing call
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3. Lift the handset, press 0or press
to dial the displayed number.
Speed dial
1. Press one of the speed dialling buttons A-G. The stored phone
number is displayed.
2. Lift the handset, press 0or press
to dial.
See Speed dial, p.11.
Dialling from the Phonebook
1. Press bto open the Phonebook.
2. Use v/Vto browse through the Phonebook, or enter the first char-
acter in the name to quick search (see Keypad characters, p.8).
3. Lift the handset or press
to dial.
Alternatively, press 0, and the displayed number is dialled auto-
matically, in speakerphone mode.
Answering a call
Lift the handset to answer an incoming call, or press
.
You can also answer in speakerphone mode by pressing the button on
the cordless pendant.
Call timer
The display shows the current time when in standby mode. During a call
the display will show a call timer instead, indicating the duration of the
call. The call duration is displayed for 5 seconds after the call has been
terminated.
Volume control
This product can adjust the sound, using the controls, in a number of
ways:
Normal volume control for the handset.
Change frequency range/tone level and quality.
PLEASE NOTE! Only works when the powerful amplification
is active.
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Press the button to activate powerful amplification. The am-
plification is normally deactivated at the end of each call to
avoid harming people with normal hearing. This safety func-
tion is adjustable, see BOOST LOCK, p.3.
v/VSpeakerphone volume control.
WARNING
The handset volume can be very loud. Powerful amplification should
only be used by people with impaired hearing ability.
Microphone adaptation
The microphone level can to be adjusted.
0standard setting
+ 4 higher sending sound
– 4 lower sending sound
Note! 0 is default and should be kept unless there is a special need.
Keypad characters
Button Letters/Symbols
1[Space character] + & - / X 1
2A B C Å Ä Æ æ å ä ß 2
3D E F ë 3
4G H I ï 4
5J K L 5
6M N O Ñ ñ Ö ö 6
7P Q R S 7
8T U V Ü ü 8
9W X Y Z 9
*` @ ( ) * < >
0, . : ? = 0
#$ _ % ! ; #
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The display
No batteries installed or low batteries
Ringer off
Speakerphone activated
TNew (missed call) number received.
Alarm function activated
Alarm contact's memory position
Outgoing call
Incoming call
Boost lock on
Phonebook
99 phone numbers (max. 22 digits) with names (max. 10 letters) can be
stored in the Phonebook. When the memory is full, FULL is displayed. If
you subscribe to a caller ID service, the name allocated to the caller in
the Phonebook will be displayed for incoming calls. You can also record a
name (NAME REC) to be read aloud with the Phonebook entry (instead of
the caller’s phone number, if VOICE=ON).
Storing contacts
1. Press W, use v/Vto scroll to STORE NO.. Press 0.
2. Enter a phone number. Use v/Vto move the cursor and
to
erase if needed. Use #to insert a pause in the number.
3. Press 0to confirm. A blinking cursor is displayed on the second line
on the display.
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4. Enter a name for the contact (see Keypad characters, p.8).
5. Press 0to confirm.
6. Select ALARM ON or ALARM OFF. Press 0to confirm.
IMPORTANT!
Select ALARM ON if the contact should be stored as an "alarm
contact". See Alarm function, p.13.
7. If ALARM ON is selected, AL.POS? is displayed. Select the required
location (1-30) by pressing v/V. Press 0to confirm.
Note! AL.POS? sets the dialling order of an alarm call.
8. SAVED is displayed and then NAME REC. You can now record a
name to be read aloud with the entry.
To record, press and hold 0until a tone is heard, say the name,
then release the button (or else the unit stops after 4 seconds).
Speak clearly and about 15–20 cm from the phone.
If you select ALARM OFF, press 0,SAVED is displayed and then
NAME REC.
9. Repeat steps 2–9 to store another contact, or press and hold
to exit.
Note! Selecting location (AL.POS?) is very important because this
determines the chronological order of the phone numbers that will be
dialled in case of emergency. Location 1 will be dialled first, then 2, then
3 etc. If you choose to overwrite a location, the previously stored number
will be set to one location “after” the location you just set.
Editing contacts
1. Press b.
2. Use v/Vto select desired contact.
3. Press and hold Wfor two seconds. A blinking cursor is displayed in
the first digit of the selected number.
4. Use v/Vto move the cursor and
to erase if needed. Use
#to insert a pause in the number.
5. Press 0to confirm. A blinking cursor is displayed in the first letter
of the name.
6. Use v/Vto move the cursor and to erase if needed.
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7. Enter a name for the contact (see Keypad characters, p.8).
8. Press 0to confirm.
Note! Editing a contact will delete the current name recording.
Deleting from the Phonebook
1. Press b.
2. Use v/Vto select desired contact.
•To delete single contacts, press
.DELETE ? is displayed.
Press and hold for two seconds. Contact is deleted and
next contact in the Phonebook is shown.
•To delete all contacts in the Phonebook, press and hold
until DEL ALL? is displayed. Press and hold for 2
seconds.
Speed dial
The phone has 7 speed dialling buttons (A–G) that can be used for
numbers that are dialled frequently.
Storing speed dial numbers
1. Enter a phone number (up to 22 digits) using the keypad.
2. Press and hold one of the speed dialling buttons A–Guntil
SAVED is displayed.
3. Repeat steps 1–2 for the remaining speed dialling buttons.
Deleting speed dial numbers
Speed dial numbers can not be deleted, they can only be replaced by
storing a new number.
Caller ID and call log
Caller ID allows you to see who is calling before you answer and to see
who has called in your absence. If the number is stored in the Phone-
book, the name is also shown.
Note! The Caller ID function must be subscribed. Please contact your
network operator for more information.
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The call log will store the last 15 incoming and 15 outgoing calls. On the
display, incoming (answered and unanswered) calls are indicated with
and outgoing calls with . Received calls are stored chronologically.
When the memory is full, the oldest number will be deleted automatically
as each new call is logged. The number and time of each call is displayed.
For calls older than 24 hours, the date of the call is displayed instead of
the time.
If the Call indicator function N CALL LED () = ON, a red blinking light
indicates that an unanswered call has been received since the call log
was last checked.
Messages
Apart from phone numbers, the display can show:
NO NUMBER No information received, e.g. an international call.
PRIVATE The call comes from a withheld number or a PBX.
TNew (missed call) number received.
MSGWAITING Message indication (sent from your network operator)*.
*Message indication can be deleted manually by pressing down
for a few seconds in standby mode.
Deleting numbers from the call log
1. Press
.
2. Use v/Vto select desired number.
3. To delete single contacts, press .DELETE ? is displayed. Press
for two seconds.
4. To delete all contacts in the Phonebook, press and hold until
DEL ALL? is displayed.
5. Press until (two seconds) EMPTY is displayed.
Note! This deletes the Caller ID memory, not the Phonebook memory.
Transferring numbers to the Phonebook
1. Press
.
2. Use v/Vto select desired number.
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3. Press and hold Wfor two seconds. A blinking cursor is displayed in
the first digit of the selected number.
4. Use v/Vto move the cursor and
to erase if needed. Use
#to insert a pause in the number.
5. Press 0to confirm. A blinking cursor is displayed in the first letter
of the name.
6. Use v/Vto move the cursor and to erase if needed.
7. Enter a name for the number to be stored (see Keypad characters,
p.8).
8. Press 0to confirm.
9. See Phonebook, p.9 on how to complete the contact.
Alarm function
The alarm function allows you to get immediate help from the contacts
stored as "alarm contacts" in the Phonebook.
IMPORTANT!
At least one alarm contact (ALARM ON) must be stored in the
Phonebook.
Always let your recipients know that you added them to your list of
"alarm contacts" and that they may be contacted in case of an
emergency.
An alarm call is only possible with the phone powered by the mains or
by the backup batteries.
Alarm message
(AL.MESSAGE)
A pre-recorded message “This is an emergency call, to accept this call,
press zero.” This message will be played unless you decide to record your
own message.
The alarm message should include your name, address, and how to acti-
vate the speakerphone.
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Example of an alarm message:
"This is an emergency call from John Smith on 10, Long Street, Middleton.
I require immediate assistance. Press zero to connect this call." See AL.
MESSAGE, p.4 how to record your own message.
Activate the alarm
1. When the alarm button on the cordless pendant (or the alarm button
on the phone) is pressed for more than one second, the button
on the phone blinks continuously. The phone beeps loudly for 15
seconds. During this time you can stop the procedure by pressing
any of the alarm buttons for more than three seconds.
Otherwise the alarm sequence will start:
2. The phone dials the first alarm number. Each alarm contact will be
called in succession, and the recipient will hear your recorded alarm
message. The most important number should have the first alarm
position (AL.POS?). Three call attempts are made on each alarm
number if nobody answers.
3. If the called party answers and accepts the call within 60 seconds
by pressing 0(zero), the call is connected (in speakerphone mode),
and the alarm sequence stops.
If the call is not answered and accepted within 60 seconds, the next
number is dialled.
4. The phone is kept in speakerphone mode, unless the user presses
the speakerphone button or the cordless alarm button.
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IMPORTANT!
•The only way to stop the alarm sequence is if the called party
accepts the call within 60 seconds by pressing 0(zero), or when
all the alarm numbers have been dialled.
•The receiver of the alarm call, the alarm contact, can disconnect
the call immediately by pressing 1 2 after having accepted the
call with 0.
•Automatic calls to police, fire brigade etc. are not normally allowed.
Therefore, you should not program these numbers as alarm
contacts. Some private security companies can accept automatic
calls from their clients. Always contact the security company
before programming in its number.
•Check regularly that the alarm call function is properly set up and
functional.
Others
Wall mounting
The phone can be wall mounted using the included wall mount bracket and two screws
(not included).
WARNING
Make sure that no cables, water pipes or gas pipes are located inside the wall before
drilling into it.
1. Drill two holes in the wall, vertically 83 mm apart.
2. Insert the screws, allowing them to project ~5 mm out from the wall.
3. Unplug and remove the handset.
4. Fit the guide tabs on the bracket into the slots on the back of the phone, then slide
the bracket upwards until it snaps into place.
5. Position the phone so that the screws on the wall fit into the slots in the bracket,
then slide the phone downwards until it is hanging on the screws.
6. Reconnect the handset and place it in the cradle.
Pillow shaker
A pillow shaker such as Doro HearPlus 55v can be connected to the socket
.
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Troubleshooting
Check that the telephone cord is undamaged and properly plugged in. Disconnect any
additional equipment, extension cords and other phones. If the problem is resolved, the
fault is with some other equipment.
Test the equipment on a known working line (e.g. at a neighbour’s house). If the equip-
ment works there the fault is probably with your telephone line. Please inform your net-
work operator.
Care and Maintenance
CAUTION
Only use batteries, mains adapter and accessories approved for use with this
particular model. Connecting other accessories may be dangerous and may
invalidate the phone's type approval and guarantee. The mains adapter is the
disconnect device between the product and mains power. The mains socket outlet
must be close to the equipment and easily accessible.
Your unit is a technically advanced product and should be treated with the greatest care.
Negligence may void the warranty.
•Protect the unit from moisture. Rain/snowfall, moisture and all types of liquid can
contain substances that corrode the electronic circuits. If the unit gets wet, you
should disconnect it, remove the battery and allow the unit to dry completely before
you replace it.
•Do not use or keep the unit in dusty, dirty environments. The unit’s moving parts
and electronic components can be damaged.
•Do not keep the unit in warm places. High temperatures can reduce the lifespan
for electronic equipment, damage batteries and distort or melt certain plastics.
•Do not keep the unit in cold places. When the unit warms up to normal tempera-
ture, condensation can form on the inside which can damage the electronic circuits.
•Do not try to open the unit in any other way than that which is indicated here.
•Do not drop the unit. Do not knock or shake it either. If it is treated roughly the cir-
cuits and precision mechanics can be broken.
•Do not use strong chemicals to clean the unit.
The advice above applies to the unit, battery and other accessories. If the unit is not
working as it should, please contact the place of purchase for service. Don’t forget the
receipt or a copy of the invoice.
Warranty
This product is guaranteed for a period of 24 months from the date of purchase. In the
unlikely event of a fault occurring during this period, please contact the place of pur-
chase. Proof of purchase is required for any service or support needed during the guar-
antee period.
This guarantee will not apply to a fault caused by an accident or a similar incident or
damage, liquid ingress, negligence, abnormal usage, non-maintenance or any other cir-
cumstances on the user’s part. Furthermore, this guarantee will not apply to any fault
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caused by a thunderstorm or any other voltage fluctuations. As a matter of precaution,
we recommend disconnecting the charger during a thunderstorm.
Batteries are consumables and are not included in any guarantee.
Please note that this is a voluntary manufacturer’s warranty and provides rights in addi-
tion to, and does not affect statutory rights of end-users.
Specifications
Size: 220 mm x 200 mm x 85 mm
Weight: 950 g
Batteries: 4 x 1,5 V AA/LR6 Alkaline batteries (telephone)
12 V A23/LR23 Alkaline (pendant)
Frequency band SRD: 868.36 MHz, radio-frequency power: max. 10 mW (10 dBm)
EU declaration of conformity
Hereby, Doro declares that the equipment type Doro Secure 350 is in compliance with
Directives: 2014/53/EU and 2011/65/EU. The full text of the EU declaration of con-
formity is available at the following internet address: www.doro.com/dofc.
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