Drive DeVilbiss Healthcare AutoFold Elite FLEX/SUSP/RED User manual

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TABLE OF CONTENTS
I. PREFACE 2
II. SAFETY NOTICES 4
III. SAFETY GUIDELINES 6
IV. EMI INFORMATION 11
V. EMC INFORMATION 12
VI. PARTS 16
VII. FOLDING & UNFOLDING 18
VIII. OPERATION 20
IX. BATTERIES & CHARGING 23
X. CARE & MAINTENANCE 25
XI. SPECIFICATIONS 29
XII. LIMITED WARRANTY 30
XIII. QUICK START GUIDE 32
XIV. FOLDING TROUBLESHOOTING 35
XV. ERROR CODES AND TROUBLESHOOTING 36
All product images in this document are for illustration purposes only

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I.PREFACE
Please read this Owner’s Manual before operating your scooter for the first time.
Improper use or unfamiliarity of the scooter may result in harm, injury, or traffic
accidents.
This Owner’s Manual includes operation instructions, assembly instructions, and
best practices to ensure maximum use from your scooter.
The symbols used throughout this Owner’s Manual are explained below. Read
carefully, and fully understand the sections marked with these symbols:
WARNING –Improper use could lead to death, serious injury, hazardous
conditions, or product malfunction.
ATTENTION –Improper use could lead to injury and/or damage to your
scooter.
SUGGESTION –Follow these instructions for best practices, and to keep
your scooter in prime operating order.
This Owner’s Manual includes a repair maintenance record chart and warranty.
Please keep it in a safe place, or with the scooter.
If someone else uses the scooter, please provide a copy of the Owner’s Manual for
their consideration.
This Owner’s Manual is composed from the product design and specifications at
the time of Publication. As designs change, some illustrations and pictures in the
manual may not correspond to the scooter that you purchased. We reserve the
right to make design modifications.
Intended Purpose: To transport an end user with restricted mobility.
Intended users: Any mobility restricted user who is up to 125kg in weight
(inclusive of any accessories and other additional weight on the scooter e.g.
shopping) and is both mentally and physically capable of operating the scooter.
Indications for use: To provide mobility to an end user who has difficulty walking
due to an injury, physical disability or medical condition.

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Environment of use: The scooter is a class II carriage (under the UK Road Traffic
Act 1988). It may be used on footpaths, pavements, bridleways, in pedestrian
areas and can be used on the road if a pavement is not available or to cross a
road.
The manufacturer disclaims all responsibilities for any personal injury or property
damage which may occur as a result of improper or unsafe use of this product.

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II.SAFETY NOTICES
• Read and follow the information in the owner’s manual.
• Fully charge the battery after every trip and prior to using the scooter. If you do
not frequently use the scooter fully charge the batteries every 3 months to prevent
battery failure.
• If the battery gauge drops to 1 flashing bar, charge the scooter as soon as
possible. Completely discharging the batteries may damage the batteries or
shorten the expected life of the batteries.
• Wear proper safety attire when handling batteries.
• Keep metal objects away from the battery terminals, electric shock may occur.
• Always make sure the power is turned off when getting on and off the scooter.
• Always make sure freewheel levers are in the drive position before getting in or
out of the scooter.
• To ensure the user’s familiarity with the scooter’s operation, practice driving at
low speeds in a spacious hazard-free area travelling forward, backward, left, right,
decelerating, manoeuvring up inclines, and down inclines.
• Avoid unnecessary movement of the scooter.
• Never reach, lean or bend when driving your scooter.
• Do not put the scooter in freewheel when on an incline or decline.
• Do not fold or unfold the scooter on an incline or decline. Only operate the
scooter folding mechanisms on flat ground.
• Do not attempt to drive on gradients of more than 6 degrees.
• Do not use the scooter with these individuals: Children or infants, this device
has not been evaluated for pediatric use; Persons incapable of expressing their
thoughts or intentions.
• Do not exceed the maximum weight capacity (125 kg).

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• Avoid exposure to moisture, standing water, rain, snow, ice or salt when possible.
Seek shelter immediately if you are caught in the rain or other inclement weather.
• Store in a clean and dry condition.
• Do not drive your scooter at night without proper lighting.
• Do not remove the anti-tip wheels.
• Keep your feet on the foot board at all time during operation.
• Do not stand on the foot board.
• Keep your hands and feet away from moving parts while driving.
• Be aware of loose-fitting clothes that can become caught in the drive wheels.
• Do not connect an extension cord to the battery charger.
• Disassembling the controller, motor, or charger by anyone other than an
authorised Drive DeVilbiss service agent is prohibited and voids any applicable
warranty.
• Do not take your scooter on roads or highways (see environment of use content
in section I for exceptions).
• Do not operate your scooter when you are tired, or after consuming alcohol.
• Be cautious when driving your scooter in busy areas or shopping malls.
• Under no circumstances should the scooter be used as a seat in a motor vehicle.
• Do not attempt to lift your scooter by any parts other than the frame.
• If you will be seated in your scooter for an extended period, power off the scooter.
Otherwise, the scooter will go in to sleep mode automatically after approximately
30 minutes of inactivity. If this happens, switch the scooter off and on with the key.
•If a serious incident occurs, Drive DeVilbiss Healthcare Ltd. and the local
competent authority should be contacted immediately.

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III.SAFETY GUIDELINES
GENERAL GUIDELINES
Before operating your scooter fully read and understand this Owner’s Manual.
Be sure to follow the Quick Start Guide prior to using your scooter for the first time.
Users may encounter difficult manoeuvring situations such as narrow doorways,
travelling up and down ramps, cornering, and on uneven terrain. Be sure to lower
the speed, take your time, and carefully manoeuvre the scooter.
MODIFICATIONS
Do not modify, remove, disable, or add any parts, features, or functions on your
scooter. Drive DeVilbiss offers a wide variety of accessories for your scooter to
help accommodate your needs.
WARNING –Do not modify your scooter in any way; doing so will void the
warranty.
SAFETY CHECK
ATTENTION –Inspect the following components before each use:
• Electrical connections – secure and free from corrosion
• Freewheel Levers – engaged in drive position
• Batteries – fully charged and free from corrosion
If you notice a problem, please contact your authorised Drive DeVilbiss Provider for
assistance.
WEIGHT CAPACITY
This scooter has a maximum weight capacity that should never be exceeded.
Please refer to Section XI SPECIFICATIONS for this information. The maximum
weight capacity includes the user and any accessories.
WARNING –Exceeding the maximum weight capacity will void your
warranty. Drive DeVilbiss will not be held responsible for injuries
and/or damages resulting from failure to observe weight capacities.

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WARNING –Do not carry passengers on your scooter. Your scooter is
designed and tested for one user to operate while seated.
WARNING –Do not exceed the maximum weight capacity (125 kg).
INCLINE GUIDELINES
Use caution when approaching inclines or declines, if necessary lower the speed
before travelling on a slope.
When travelling up an incline try to keep the scooter moving forward. If you must
come to a stop, use caution, and slowly accelerate the scooter forward.
When travelling down an incline lower the speed on your scooter to the slowest
setting and proceed cautiously. If the scooter is travelling down the incline faster
than you expected, slowly release the throttle to come to a stop, then slightly
push the throttle forward to come safely down the incline.
WARNING –Never put the scooter in freewheel model while on an incline.
Do not fold or unfold on an incline.
WARNING –Drive your scooter straight up or down an incline, never
backwards. Erratic movements, or back and forth patterns may increase
the chance of tipping.
WARNING –Do not attempt to drive on slopes more than 6 degrees.
WARNING –Be careful when driving on inclines. Inclines vary and doing
so may decrease stability.
WARNING –Do not, under any circumstances, travel on a gradient greater
than the maximum climbing angle for this scooter. Please refer to Section
XI SPECIFICATIONS for this information. Exceeding the climbing angle
may cause unstable conditions.
BRAKES & STOPPING
Coming to a stop in your scooter can simply be done by releasing the throttle. The
throttle will automatically return to the centre position and the scooter will come
to a stop.

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ATTENTION –Quickly moving the throttle in the opposite direction of
travel will cause the scooter to come to an abrupt stop, and if held
continuously in the opposite direction may cause erratic movements if
you are unfamiliar with the controls.
Your scooter is equipped with two types of brake systems:
• Regenerative brakes – when the throttle is returned to the centre position, or
stop neutral position, regenerative brakes use electricity to quickly decelerate the
vehicle.
• Park brakes – once the scooter comes to a complete stop the park brake
activates automatically locking the drive wheels.
OUTDOOR OPERATION & INCLEMENT WEATHER PRECAUTIONS
While your scooter is purposed for in-home use to assist you in daily living
activities Drive DeVilbiss understands there are times you need to operate the
scooter outdoors and has designed it to perform superbly on level outdoor
surfaces.
ATTENTION –When operating outdoors avoid uneven terrain, soft
surfaces, tall grass, loose gravel, loose sand, fresh water, salt water,
edges of streams, lakes or oceans. If you are unsure about a surface,
avoid it.
Exposure to inclement weather should always be avoided. If you find yourself
caught in inclement weather while operating your scooter, proceed to the closest
shelter immediately. Completely dry your scooter before operating, charging, or
storing. If the scooter is used outdoors, we strongly recommend using a tiller pod
protector accessory.
PHYSICAL LIMITATIONS, Re: DRUGS, ALCOHOL & SMOKING
You must exercise awareness, caution care, and common sense when operating
your scooter. Always keep in mind your own limitations, and substance use when
operating your scooter.
WARNING –Never use your scooter while under the influence of alcohol or
mind-altering substances.
WARNING –Never smoke while seated in your scooter. Damaged or worn
upholstery increases the risk of fire hazard and should be replaced
immediately.

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ATTENTION –Be aware of your own physical limitations when familiarizing
yourself with the scooter.
ATTENTION –Be aware of precautions, warnings, and safety issues when
taking prescribed or over-the-counter drugs while operating your scooter.
Contraindications
This scooter should not be used in the following situations:
• User exceeds maximum patient weight.
• Users with impaired cognition, judgment and/or motor coordination.
• User has postural support needs.
• Users with visual impairments.
• Users who suffer from uncontrolled seizures or fits.
• Users with spatial neglect.
Other contraindications may be relevant which are specific to the individual
and/or environment of use.
STEPS, KERBS & FIXED OBSTACLES
Use extreme caution on when operating your scooter near kerbs, porches, stairs,
escalators, drop-offs, unprotected ledges, and raised areas.
WARNING –Never attempt to navigate your scooter over a fixed obstacle
taller than the maximum ground clearance. Please refer to Section XI
SPECIFICATIONS for this information.
WARNING –Never attempt to navigate your scooter backwards over an
obstacle.
WARNING –Never attempt to operate your scooter on steps or escalators.
ATTENTION –Refer to the following guidelines and diagrams when
travelling over a fixed obstacle lower than the maximum ground clearance
of your scooter:
To manoeuvre up a fixed obstacle –Approach slowly, and make sure the front of
the scooter is perpendicular to the obstacle. Increase the forward speed until the
scooter has cleared the obstacle, and then you may reduce the speed or return
the throttle to neutral.

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To manoeuvre down a fixed obstacle –Approach slowly, and make sure the front
of the scooter is perpendicular to the obstacle. Reduce the forward speed just
before the front wheels meet the obstacle and remain at the reduced speed until
scooter has cleared the obstacle, then you may increase the forward speed.
TRANSPORTING YOUR SCOOTER
When transporting your scooter by vehicle it should be securely stowed in the
back of a van, truck, or boot of a car. Adjustable parts should be removed or
properly secured during transport.
WARNING - Do not sit in your scooter while in a moving vehicle.
POSITIONING BELT (OPTIONAL)
A safety belt may be included with your scooter. Your authorised Drive DeVilbiss
Provider, assistive technology therapist, or healthcare professional are
responsible for determining your requirement for a safety belt to operate your
scooter safely. Once determined, securely fasten the safety belt.
WARNING –The safety belt is not designed for use as a seat belt in a
motor vehicle, or any other transportation device.
TRANSFERS
Always have an attendant present while transferring in and out of your scooter.
ATTENTION –To reduce the possibility of an injury; perform transfers after
the following steps are followed: Safely reduce the distance between your
scooter and the object you are transferring onto, ensure your scooter is
not in freewheel mode, turn the power off, and flip up or remove the
armrests.
WARNING –Position yourself as far back as possible before transferring,
and never place your weight or downward force on adjustable parts.
CORRECT
APPROACH:
INCORRECT
APPROACH:

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IV. EMI INFORMATION
Electromagnetic interference (EMI) tests have shown to produce adverse effects
on the performance and control of electrically powered mobility devices.
EMI can be produced from different sources such as cellular phones, two-way
radios, radio stations, television stations, amateur radio transmitters (HAM),
wireless computer links, microwave signals, paging transmitters, and
transceivers used by emergency vehicles.
The EMI waves can cause unintentional movement of the scooter, or damage to
the controller. Every electrically powered mobility device has a resistance to EMI.
The higher the resistance level the greater the protection. The intensity of the
interference can be measured in volts per meter, V/m.
At this time, current technology is capable of achieving an immunity level of 20
V/m, which provides protection from more common sources of EMI. Your scooter,
with no modifications has an immunity level of 20 V/m.
EMI becomes more intense as you move closer to the source. The EMI produced
from hand-held radios are of special concern. It is possible to unintentionally
bring high levels of EMI very close to the scooter’s control system, effecting your
movement and braking. The warnings listed below are recommended to prevent
possible interference with the control system of your scooter.
WARNING –Do not operate hand-held transceivers such as CB (citizens
band) radios, or turn on personal communication devices, such as cellular
phones, while the scooter is powered on.
WARNING –Be aware of nearby transmitters, such as radio or television
stations, and avoid close proximity.
WARNING –If you experience unintended movement or brake release
occurs, power off as soon as it is safe. Please report EMI incidents to Drive
DeVilbiss.

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V. EMC INFORMATION
This device complies with Medical EMC Standard IEC 60601-1-2:2014.
Guidance and manufacturer’s declaration – electromagnetic emissions
The AutoFold Elite Scooter is intended for use in the electromagnetic environment
specified below. The customer or the user of the AutoFold Elite Scooter should
assure that it is used in such an environment.
Emissions
Compliance
Electromagnetic environment-
guidance
RF emissions
CISPR 11
Group 1
The AutoFold Elite Scooter uses RF
energy only for its internal function.
Therefore, its RF emissions are very
low and are not likely to cause any
interference in nearby electronic
equipment.
RF emissions
CISPR 11
Class B
The AutoFold Elite Scooter is suitable
for use in all establishments, including
domestic establishments and those
directly connected to the public
low-voltage power supply network that
supplies buildings used for domestic
purposes.
Harmonic
emissions
IEC 61000-3-2
Class A
Voltage
fluctuations/
flicker emissions
IEC 61000-3-3
Complies

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Guidance and manufacturer’s declaration –electromagnetic immunity
The AutoFold Elite Scooter is intended for use in the electromagnetic environment
specified below. The customer or the user of the AutoFold Elite Scooter should
assure that it is used in such an environment.
Immunity test
IEC 60601
test level
Compliance
level
Electromagnetic environment
-guidance
Electrostatic
discharge
(ESD)
IEC 61000-4-2
±8 kV contact
±15 kV air
±8 kV contact
±15 kV air
Floors should be wood, concrete, or
ceramic tile. If floors are covered
with synthetic material, the relative
humidity should be at least 30 %.
Electrical fast
transient/burst
IEC 61000-4-4
±2 kV for power
supply lines
±1 kV for
input/output
lines
Not Applicable
Mains power quality should be that
of a typical commercial or hospital
environment or typical home
environment
Surge
IEC 61000-4-5
± 1 kV line(s)
and
neutral
Not Applicable
Mains power quality should be that
of a typical commercial or hospital
environment or typical home
environment
Voltage dips,
short
interruptions
and
voltage
variations
on power
supply
input lines
IEC 61000-4-11
Voltage dips,
short
interruptions
and
voltage
variations
on power
supply
input lines
IEC 61000-4-11
Not Applicable
Mains power quality should be that
of a typical commercial or hospital
environment or typical home
environment. If the user of the
AutoFold Elite Scooter requires
continued operation during power
mains interruptions, it is
recommended that the AutoFold Elite
Scooter be powered from an
uninterruptible power supply or a
battery.
Power
frequency
(50/60 Hz)
magnetic field
IEC 61000-4-8
3 A/m
3A/m
Power frequency magnetic fields
should be at levels characteristic of a
typical location in a typical
commercial or hospital environment
or typical home environment.
NOTE UT is the AC mains voltage prior to application of the test level

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Guidance and manufacturer’s declaration –electromagnetic immunity
The AutoFold Elite Scooter is intended for use in the electromagnetic environment
specified below. The customer or the user of the AutoFold Elite Scooter should
assure that it is used in such an environment.
Immunity
test
IEC 60601
test level
Compliance
level
Electromagnetic environment - guidance
Conducted
RF
IEC
61000-4-6
Radiated
RF
IEC
61000-4-3
3 Vrms
150 kHz to
80MHz
6Vrms in ISM
bands
3 V/m
80 MHz to
2.7GHz
385MHz-
5785MHz Test
specifications
For
ENCLOSURE
PORT
IMMUNITY to
RF wireless
communication
equipment
(Refer to table
9 of EN 60601-
1-2:2015)
3 Vrms
150 kHz to
80MHz
6Vrms in ISM
bands
3 V/m
80 MHz to
2.7GHz
385MHz-
5785MHz Test
specifications
For
ENCLOSURE
PORT
IMMUNITY to
RF wireless
communication
equipment
(Refer to table
9 of EN 60601-
1-2:2015)
Portable and mobile RF communications
equipment should be used no closer to
any part of the AutoFold Elite Scooter,
including cables, than the recommended
separation distance calculated from the
equation applicable to the frequency of
the transmitter. Recommended
separation distance
d=[3,5/V1]×P1/2
d=1.2×P1/2 80 MHz to 800 MHz
d=2.3×P1/2 800 MHz to 2.5 GHz
Where P is the maximum output power
rating of the transmitter in watts (W)
according to the transmitter
manufacturer and d is the recommended
separation Distance in meters (m). Field
strengths from fixed RF transmitters, as
determined by an electromagnetic site
survey, should be less than the
compliance level in each frequency
range. B Interference may occur in the
vicinity of Equipment marked with the
following symbol:
NOTE 1 At 80 MHz and 800 MHz, the higher frequency range applies.
NOTE 2 These guidelines may not apply in all situations. Electromagnetic propagation is
affected by absorption and reflection from structures, objects, and people.

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a. Field strengths from fixed transmitters, such as base stations for radio (cellular/cordless)
telephones and land mobile radios, amateur radio, AM and FM radio broadcast and TV
broadcast cannot be predicted theoretically with accuracy. To assess the electromagnetic
environment due to fixed RF transmitters, an electromagnetic site survey should be
considered. If the measured field strength in the location in which the AutoFold Elite
Scooter is used exceeds the applicable RF compliance level above, the AutoFold Elite
Scooter should be observed to verify normal operation. If abnormal performance is
observed, additional measures may be necessary, such as re-orienting or relocating the
AutoFold Elite Scooter.
b. Over the frequency range 150 kHz to 80 MHz, field strengths should be less than 10 V/m.
Recommended separation distances between portable and mobile RF communications
equipment and the AutoFold Elite Scooter
The AutoFold Elite Scooter is intended for use in an electromagnetic environment in which
radiated RF disturbances are controlled. The customer or the user of the AutoFold Elite
Scooter can help prevent electromagnetic interference by maintaining a minimum distance
between portable and mobile RF communications equipment (transmitters) and the
AutoFold Elite Scooter as recommended below, according to the maximum output power of
the communications equipment.
Rated maximum
output power of
transmitter (W)
Separation distance according to frequency of transmitter (m)
150 kHz to 80 MHz
d=1.2×P1/2
80 MHz to 800 MHz
d=1.2×P1/2
800 MHz to 2.5 GHz
d=2.3×P1/2
0.01
0.12
0.12
0.23
0.1
0.38
0.38
0.73
1
1.2
1.2
2.3
10
3.8
3.8
7.3
100
12
12
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For transmitters rated at a maximum output power not listed above, the recommended
separation distance d in meters (m) can be estimated using the equation applicable to the
frequency of the transmitter, where P is the maximum output power rating of the transmitter
in watts (W) according to the transmitter manufacturer.
NOTE1 At 80 MHz and 800 MHz, the separation distance for the higher frequency range
applies.
NOTE2 These guidelines may not apply in all situations. Electromagnetic propagation is
affected by absorption and reflection from structures, objects, and people.

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VI. PARTS
Please refer to the diagram below to identify your AutoFold Elite Scooter parts.
Familiarise yourself with the terminology to better understand part references
throughout the Owner’s Manual.
Image for illustration only. Colours may vary.
Tiller
Tiller Height
Adjustment Catch
Tiller Angle
Adjustment Lever
Seat Back
Arm Rest
Seat Base
Battery Pack
Manual fold release Lever
Freewheel Lever
Anti-tip Wheels
USB & Charger Port
Key Fob

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Please refer to the diagram below to identify your AutoFold Elite Scooter control
panel and its functions. Familiarise yourself with the terminology to further
understand references throughout the Owner’s Manual.
The AutoFold Elite Scooter features an LCD display (below). The Speedo shows
the current speed of the scooter. The Power Gauge shows battery voltage and
remaining power in the battery. The Odometer displays the current travel time and
mileage.
All images are for illustration purposes only.
Horn Button
Odometer
Speedometer
A-Open Button
Key Ignition
Wigwag
B-Close Button
Speed Dial
Paddle
Power Gauge
Headlight Switch
LCD Display

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VII. FOLDING AND UNFOLDING
Prior to using your scooter, familiarise yourself with the automatic folding and
unfolding feature through either the keyless remote or buttons integrated on the
tiller.
WARNING - Some components of your scooter are heavy, and you may
need assistance to lift or carry. Please refer to Section XI SPECIFICATIONS
for component weights.
WARNING - Do not make any adjustments while an occupant is seated in
the scooter.
WARNING –ALWAYS fully unfold the scooter before use.
Automatic Unfolding
Ensure the scooter is switched on with the ignition key. Press the ’A’
button (or A -OPEN button on the tiller) for 1 second to start the unfold
process. For safety, the scooter will slowly beep and unfold halfway.
Check for obstructions and then press the ‘A’ button (or ‘A-OPEN’
button on the tiller) again to fully unfold. The scooter will quickly
beep three times when fully unfolded.
Automatic Folding
Ensure the scooter is switched on with the ignition key. Press the ‘B’ button (or
B-CLOSE button on the tiller) for 1 second to start the folding process. For safety,
the scooter will slowly beep and fold up halfway. Check for obstructions and then
press the ‘B’ button (or B-CLOSE button on the tiller) again to fully fold. The
scooter will quickly beep three times when fully folded.
If the remote key fob is not working or has been replaced, it may need pairing to
the scooter. Please visit the appendix at the back of the user manual for
instructions on how to do this.
If the buttons do not appear to work, then the scooter may have been opened or
closed manually and may need resetting. Please visit the Drive DeVilbiss website
for videos on how to do this.
Note: If the button on the tiller or fob is held down for too long then the folding
operation will stop. To restart, release the button and then press for 1 second and
release.

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Fold and Unfold Manually
1. Place the AutoFold Elite Scooter on a level ground and manually lift the red
manual fold release lever.
2. After opening to a sufficient height, close the scooter with both hands, and
when you hear a "click" the scooter is locked.
3. Move the red manual fold release lever forward to make the scooter in a loose
state.
4. Use both hands to fully unfold the scooter. The scooter is fully open when you
hear a "click".
Note: You can fold or unfold the scooter manually by releasing the red manual
fold release lever. If this is performed, then the opposite action should also be
performed manually to reset. Failure to do so will not damage the scooter, but the
auto-fold function may not work until the folding mechanism is manually reset.
For this reason, it is recommended the manual operation is performed in
emergency only.