DSC neo HS2016 User manual

HS2016/2032/2064/2128 Alarm Panel
V1.0 User Guide
WARNING: This manual contains information on limitations regarding
product use and function and information on the limitations as to liability
of the manufacturer. The entire manual should be carefully read.

Table of Contents
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1 Quick Reference 3
2 Understanding your Keypad Display 4
2.1 Icon and LED Keypad Symbols ........................................................................ 4
2.2 Keypad Models ................................................................................................. 5
3 About your PowerSeries Neo security system 5
3.1 General System Operation ............................................................................... 5
3.3 Monitoring ......................................................................................................... 6
3.4 Maintenance ..................................................................................................... 6
4 Arming the System 6
4.1 Away Arming the System with the Keypad ....................................................... 6
4.1.1 Exit Delay Time Restart .................................................................................... 7
4.1.2 Alarm Cancel Window ...................................................................................... 7
4.2.1 Arming the system with a 2-way wireless key .................................................. 8
4.2.2 Arming the system with a Proximity tag............................................................ 8
4.3 Disarming the system ....................................................................................... 8
4.3.1 Disarming Error................................................................................................. 9
5 Emergency Keys 9
6 Access Codes 9
6.1 Adding, Changing and Deleting Access Codes ................................................ 10
6.2 Cross zoning..................................................................................................... 11
6.3 Swinger Shutdown............................................................................................ 11
6.4 Call waiting ....................................................................................................... 11
6.5 Fire Alarm Verification ...................................................................................... 11
6.6 System Lockout due to Invalid Attempts........................................................... 11
6.7 User Labels (LCD keypads only) ...................................................................... 11
7 Trouble Conditions 13
8 Installer Warning 15
9 Safety Instructions 16
9.1 Regular Maintenance and Troubleshooting...................................................... 16
9.1.1 Cleaning............................................................................................................ 16
9.1.2 Troubleshooting ................................................................................................ 16
10 EULA 17
11 System Information 18
11.1 Service Contact Information ............................................................................. 18
11.2 Regular Maintenance And Troubleshooting ..................................................... 18
11.2.1 Cleaning............................................................................................................ 18
12 Locating Smoke and CO Detectors 22
12.1 Smoke Detectors .............................................................................................. 22
12.2 Fire Escape Planning........................................................................................ 23
12.3 Carbon Monoxide Detectors ............................................................................. 23
13 Regulatory Agency Statements 24

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1 Quick Reference
The PowerSeries Neo Alarm System uses shortcut keys to access options or features on all models of
keypads. When using an LCD keypad, the PowerSeries Neo Alarm System additionally uses a menu based
navigation system. The scroll keys can be used to [Scroll] through the list of options contained
within the current menu. For more information on keypads see 2 “Understanding your Keypad Display”.
NOTES: Some features must be enabled by installer.
Bypass Groups are not permitted in UL listed installations.
[*] - If configured by installer
Status Lights Function Keys Emergency Keys
Ready - Indicates system normal. Must be on to arm system. All
zones must be secured or bypassed and the system disarmed for
this light to activate.
Stay Arm Fire Alarm
Armed- Indicates system is armed. If the Ready light and the
Armed light are both on it indicates an Exit Delay is in progress. Away Arm Medical Alarm
Trouble - On indicates a system malfunction or tamper. Flashing
indicates that the keypad has a low battery condition. Follow the
instructions displayed or enter [*][2] to view trouble. Correcting
the trouble turns off the indicator.
Chime Panic
Alarm
Reset
Sensors
AC Power - Indicates AC Power is present. The AC Power light
will turn off when AC is absent. Quick Exit
Action Press
Arming and Disarming
Away Arm for 2 seconds + [Access Code*]
Stay Arm for 2 seconds + [Access Code*]
Night Arm When armed in stay mode + [Access Code*]
Disarm [Access Code]
No-Entry Arming + [Access Code*]
Quick Arm/Quick Exit
Abort Arming Sequence [Access Code]
Bypassing - All bypass commands begin with + [Access Code*]
Bypass Individual Zones [3 Digit Zone #]
Bypass All Open Zones
Recall Last Bypass
Clear Bypass OR
[Scroll] Bypass Options + + [Scroll] Clear Bypasses +
Program Bypass Group [3 digit zone #s] + OR
[3 digit zone #s] + [Scroll] Bypass Options + + [Scroll] Prg Bypass Group +
Load Bypass Group OR
[Scroll] Bypass Options + + [Scroll] Bypass Group +
Common Functions
Set Time and Date [Master Code] +
Turn Chime ON/OFF + [Access Code*] OR
Change Brightness [Master Code] + +
Change Contrast [Master Code] + +
Add/delete User + [Master Code] + [Access Code] +
Reset Smoke Detectors OR
View Troubles + [Access Code*] +
View Alarms + [Access Code*] +
Perform System Test [Master Code] + +
Buzzer Volume [Master Code] + +
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2 Understanding your Keypad Display
The PowerSeries Neo Alarm System supports a variety wireless, hardwired and proximity sensor LCD,
LED and Icon keypads. All keypads come equipped with the LED status lights described in 1 "Quick
Reference". HS2LCD series keypads display system messages on their LCD screen. HS2ICN series
keypads display messages as described in 2.1 “Icon and LED Keypad Symbols”. HS2LED series keypads
display messages via a series of numbered LEDs and as described in 2.1 “Icon and LED Keypad Symbols”.
All keypad versions will have a solid blue LED bar that is always on steady except when, if enrolled, a
proximity tag is presented to and successfully by the keypad.
2.1 Icon and LED Keypad Symbols
1 Clock Digits 1, 2 These two 7 segment clock digits indicate the hour digits when the local clock is
active, and identify the zone when the OPEN or ALARM icons are active. These
two digits scroll one zone per second from the lowest zone number to the highest
when scrolling through zones.
2 : (Colon) This icon is the hours/minutes divider and will flash once a second when the
local clock is active.
3 Clock Digits 3, 4 These two 7 segment displays are the minute digits when the local clock is
active.
41to8 These numbers identify troubles when is pressed.
5Memory Indicates that there are alarms in memory.
6 Bypass Indicates that there are zones bypassed.
7 Program Indicates that the system is in Programming, or the keypad is busy.
8Away Indicates that the panel is armed in the Away Mode.
9Fire Indicates that there are fire and/or CO alarms in memory.
10 Stay Indicates that the panel is armed in the Stay Mode.
11 Chime This icon turns on when the Chime function key is pressed to enable Door
Chime on the system. It will turn off when the chime function key is pressed
again to disable Door Chime.
12 OPEN This icon is used with clock digits 1 and 2 to indicate activated zones (not alarm)
on the system. When zones are opened, the OPEN icon will turn on, and 7 seg-
ment displays 1 and 2 will scroll through the open zones.
13 AC Indicates that AC is present at the main panel.
14 System Trouble Indicates that a system trouble is present.
15 Night Indicates that the panel is armed in the Night Mode.
16 Ready Light (green) If the Ready light is on, the system is ready for arming.
17 Armed Light (red) If the Armed light is on, the system has been armed successfully.
NOTES: For UL listed installations zones can only be bypassed manually.
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2.2 Keypad Models
3 About your PowerSeries Neo security system
Your PowerSeries NEO security system has been designed to provide you with the greatest possible
flexibility and convenience. Read this manual carefully and have your installer instruct you on your
system's operation and which features have been implemented in your system. All users of this system
should be equally instructed in its use. Fill out 11 "System Information" with all of your zone information
and access codes and store this manual in a safe place for future reference.
3.1 General System Operation
Your security system is made up of a PowerSeries Neo control panel, one or more keypads and various sen-
sors and detectors. The control panel will be mounted out of the way in a utility closet or in a basement. The
metal cabinet contains the system electronics, fuses and standby battery.
All the keypads have an audible indicator and command entry keys. LED keypads have a group of zone and
system status lights. The LCD keypad has an alphanumeric liquid crystal display (LCD). The keypad is
used to send commands to the system and to display the current system status. The keypad(s) will be
mounted in a convenient location inside the protected premises close to the entry/exit door(s).
The security system has several zones of area protection and each of these zones will be connected to one
or more sensors (motion detectors, glassbreak detectors, door contacts, etc.). A sensor in alarm will be
indicated by the corresponding zone lights flashing on an LED keypad or by messages on the LCD keypad.
NOTES: In the following list below if x = 9 (the system operates in 912-919MHz), 4 (the system operates
in 433MHz band) or 8 (the system operates in 868MHz band).
Only models operating in 912-919MHz band are UL/ULC listed.
HS2LCD Alphanumeric LCD keypad
HS2LCDP Alphanumeric LCD keypad with Prox. Tag support
HS2ICN Icon keypad
HS2ICNP Icon keypad with Prox. Tag support
HS2LED LED keypad
HS2LCDRFx Alphanumeric LCD keypad with wireless receiver
HS2LCDRFPx Alphanumeric LCD keypad with wireless receiver and Prox. tag support
HS2ICNRFx Icon keypad with wireless receiver
HS2ICNRFPx Icon keypad with wireless receiver and Prox. tag support
HS2LCDWFx Wireless Alphanumeric LCD keypad
HS2LCDWFPx Wireless Alphanumeric LCD keypad with Prox. Tag support
HS2LCDWFPVx Wireless Alphanumeric LCD keypad with Prox. Tag support & Voice
Prompting
NOTE: The PowerSeries Neo security system includes specific false alarm reduction features and is
classified in accordance with ANSI/ SIA CP-01-2010 Control Panel Standard - Features for
False Alarm Reduction. Please consult your installer for further information regarding the false
alarm reduction features built into your system as all are not covered in this manual.
NOTE: Only the installer or service professional shall have access to the control panel.

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3.2 Testing your System
Tests all system keypad LED’s, keypad sounders, bells and/or sirens.
3.3 Monitoring
This system is capable of transmitting alarms, troubles & emergency information to a central station. If you
initiate an alarm by mistake, immediately call the central station to prevent an unnecessary response.
3.4 Maintenance
With normal use, the system requires minimum maintenance. Note the following points:
• Do not wash the security equipment with a wet cloth. Light dusting with a slightly moistened cloth
should remove normal accumulations of dust.
• Use the system test described in “Testing Your System” to check the battery condition. We recom-
mend, however, that the standby batteries be replaced every 3-5 years.
• For other system devices such as smoke detectors, passive infrared, ultrasonic or microwave motion
detectors or glassbreak detectors, consult the manufacturer’s literature for testing and maintenance
instructions.
4 Arming the System
The PowerSeries Neo system can be armed using a Keypad, a 2-way wireless key or a Proximity tag. For
information on more Arming types, see the PowerSeries Neo User Manual (29008365R001).
4.1 Away Arming the System with the Keypad
Away mode activates the complete alarm system by:
• Arming all perimeter sensors.
• Arming all interior sensors.
IMPORTANT • To insure that your system continues to function as intended, you must test your
system weekly.
•For UL HOME HEALTH CARE listed applications the system shall also be tested
weekly without AC power. To remove AC from the control unit, remove the screw
from the restraining tab of the plug-in adapter and remove the adapter from AC outlet.
After completing the test of the unit using only the battery backup source, reconnect
the plug-in adapter and attach the screw through the restraining tab so that the adapter
is securely attached to the outlet.
•Should your system fail to function properly, contact your installation company
immediately.
•All smoke detectors must be tested by your smoke detector installer once a year to
ensure proper operation.
To perform a Keypad and Siren Test LCD Display
1. From the ready state, press and enter the [Master code] to access
User Functions.
Press (*) for <>
User Functions
2. Press or use the scroll keys to navigate to System Test
and press . The system activates all keypad sounders, bells/sirens and
keypad LEDs for two seconds.
Press (*) for <>
System Test
3. To go back to the Ready state, press .
NOTES: For CP-01 systems, the monitoring function must be enabled by the installer before it becomes
functional.
There is a communicator delay of 30 seconds in this control panel. It can be removed, or it can
be increased up to 45 seconds, at the option of the end-user by consulting with the installer.
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4.1.1 Exit Delay Time Restart
The control panel provides an option where if a entry/exit zone is tripped a second time prior to the end of
the exit delay, the exit delay time restarts. The exit delay timer can only be restarted once.
4.1.2 Alarm Cancel Window
The control panel provides a period of time in which the user can cancel the alarm transmission. The
minimum duration of this time is five minutes.
If the programmed alarm transmission delay has expired, cancelling an alarm sends a message to the
monitoring station. Upon a successful transmission of the cancellation message, the keypad will beep 6
times.
To Arm the System in Away Mode LCD Display
1. Ensure all windows and doors are closed and that the Ready indicator is on. Date Time
JAN 02/13 2:06a
2. To arm using the Away key, press and hold the Away key for 2 seconds
and, if required, enter your [access code].
OR
To Quick Arm the system, press .
System is
Ready to Arm
then
Enter Your
Access Code
3. If zones have been bypassed, ICN or LED keypads bypass LED will light
and the bypassed zones numbers will be shown. On an LCD keypad, a
warning appears.
* Warning *
Bypass Active
4. After successfully initiating the arming sequence the:
• Armed indicator turns on.
• Ready indicator remains lit.
• Exit Delay timer begins counting down.
• Keypad beeps six times, continues beeping once per second until beeping
rapidly in the final ten seconds.
Exit Delay in
Progress
5. To cancel the arming sequence, enter your [access code]. System Disarmed
No Alarm Memory
6. Once the exit delay timer expires, thereby arming the system the:
• Ready indicator turns off.
• Armed indicator remains on.
• Keypad stops sounding.
System Armed
in Away Mode
NOTE: The installer configures the exit delay timer and whether or not an access code is required for
arming the system.
NOTES: Must be enabled and configured by installer.
For CP-01 systems, alarm transmission delay must not exceed 45 seconds.
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4.2 Using 2-way Wireless Keys and Proximity Tags
2-way wireless keys allow users in the close proximity of their house the ability to readily arm/disarm their
system, and to call for help. For information on enrolling wireless keys see 6.7 "User Labels (LCD keypads
only)".
4.2.1 Arming the system with a 2-way wireless key
If configured, the PowerSeries Neo system can be armed using the following wireless keys:
• PG4929/PG8929/PG9929
• PG4939/PG8939/PG9939
4.2.2 Arming the system with a Proximity tag
If configured, the PowerSeries Neo system can be armed using an MPT proximity tag.
4.3 Disarming the system
The PowerSeries Neo system can be disarmed using a Keypad, a 2-way wireless key or a Proximity tag.
Figure 1-1 PG4929/PG8929/PG9929 Figure 1-2 PG4939/PG8939/PG9939
1 Away arm 1Away Arm
2Stay arm 2Stay Arm
3Disarm 3Disarm
4Panic 4Panic
5Command Output 1 5Command Output 1
6Message LED 6LED
7Status LEDs
NOTES: Panic feature has not been evaluated by UL.
All wireless key buttons are programmable. Verify the functions assigned to each key with your
installer.
When using compatible wireless keys, there is one bell squawk for arming and two bell squawks
for disarming.
To Arm the System with a 2-way wireless key
• Press the desired Arming mode button anytime the system Ready indicator is on.
To Arm the System with a Proximity tag
• Present your Proximity tag to a keypad equipped with a proximity sensor anytime the system Ready
indicator is on.
• If configured by your installer, enter your access code.
To Disarm the System with a Keypad
• Enter your [access code] anytime the system is armed. (Armed indicator is on).
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4.3.1 Disarming Error
If your code is invalid, the system will not disarm and a 2-second error tone will sound. If this occurs, press
and re-enter your access code.
5 Emergency Keys
Pressing both the emergency keys generates a Fire, Medical, or Panic Alarm and alerts the monitoring
station. For example, to generate a medical alarm press both of the medical alarm keys for 2
seconds and the display on an LCD keypad will show “Hold down keys for Med. Alarm”.The keypad beeps
to indicate that the alarm input has been accepted and sent to the monitoring station.
6 Access Codes
The alarm system provides the following user access code types:
• If you walk through the entry door, the keypad will beep. Enter your code within _____ seconds to
avoid an alarm condition.
To Disarm the System with a 2-way wireless key
• Press the disarm button anytime the system is armed. (Armed indicator is on).
• If you walk through the entry door, the keypad will beep. Press the disarm button within _____ sec-
onds to avoid an alarm condition.
NOTE: After disarming a system with an HS2LCD keypad using a 2-way wireless key, always check the
alarm memory to determine if any alarms have occurred during the armed period.
To Disarm the System with a Proximity Tag
• Present your Proximity Tag to a keypad equipped with a proximity sensor anytime the system is
armed (armed indicator is on) and if configured as required, enter your access code.
• If you walk through the entry door, the keypad will beep. Present your Proximity Tag within _____
seconds to avoid an alarm condition.
NOTE: Duration of Entry timer is programmed by installer.
IMPORTANT:EMERGENCY USE ONLY!
Fire Alarm
Medical Alarm
Panic Alarm
NOTES: Verify with your alarm company that your system is equipped with emergency keys.
Fire keys can be disabled by the installer.
Having an optional audio verification module installed in your system allows the monitoring
station to open 2-way communication when notified of an alarm.
Code Add User Delete User Arm Disarm Access
Codes
User
Functions
Installer
Master All All Yes Yes Yes Yes No
User No No Yes Yes No No No
Supervisor All but Master All but Master Yes Yes Yes Yes No
Duress No No Yes Yes No No No
One-time user No No Yes 1 per day No No No
To Disarm the System with a Keypad (Continued)
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The Master code is a system code that can be changed but not deleted. The other codes are user-defined and
can be added or deleted as necessary. By default, access codes have the same partition and attribute
programming as the code used to program them.
6.1 Adding, Changing and Deleting Access Codes
Each configured user is assigned a number from 01-95. Access codes cannot be duplicated.
NOTE: When using 6-digit access codes, the minimum number of variations of access codes are 10526.
Master Code By default the master code can access all partitions and can perform any keypad func-
tion. This code can be used to program all access codes, including the supervisor and
duress codes. The master code is code # [01].
User Codes This type of access code is used to arm and disarm assigned partitions and can access
the User Functions menu.
Supervisor
Codes
Use when you want to allow additional users to manage Access Codes [*5] or User
Functions[*6]. Supervisor codes created by the master code will have the same attri-
butes as the master code. Supervisor codes created by another supervisor code will have
the same attributes, except the supervisor attribute. Must be assigned manually after-
wards. After creation, attributes can be changed for all supervisor codes.
Duress Codes Use when forced to access your keypad under threat. Duress codes function the same as
user access codes, except they transmit a Duress Report to your monitoring station
when used to perform any function on the system.
Duress codes cannot be used to access Access Codes[*5], User Functions[*6] or
Installer[*8] menus.
One-Time User
Code
Use when needing to grant someone one-time access to your home once per day, i.e., a
cleaning person or contractor. The ability to disarm the system is reset at midnight or
when the one-time user code is keyed in by the master code user.
To open the Access Codes Menu LCD Display
1. Press
OR
press and use the scroll keys to navigate to Access Codes and
press .
Press (*) for <>
User Functions
2. Enter [Master or supervisor code]. Enter Master
Access Code
3. Enter [2 digit user #]
OR
scroll through the list of users and press . On an LED keypad
the user number will begin flashing.
Press (*) for <>
{User Label}
4. To go back to the Ready state press .
To Add or Change User Access Codes LCD Display
1. From the desired user press or Press (*) for <>
Access Code
2. Enter a new 4 or 6 digit access code. After entering a new code you will be
automatically returned to the previous menu and on an LCD display the flag is
changed to P from -. On an ICN or LED keypad the programmed user will
have their digits displayed. If a duplicate code is entered the error tone will
sound.
Enter New Code
XXXXXX
then
Press (*) for <>
User Code 03 P
To Delete a User Access Code LCD Display
1. From the desired user press or Press (*) for <>
Access Code
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