DuraLabel Bronco User manual

USER GUIDE
800.788.5572
GraphicProducts.com

Graphic Products® , DuraLabel® , PathFinder® , Toro® , Bronco® , Lobo® , and Kodiak®are Registered Trademarks of Graphic Products, Inc.
© 2018 Graphic Products, Inc.
Minimum System Requirements
• Operating System: Windows XP Service Pack 2 (or later), Windows Vista,
Windows 7, or Windows 8 or 8.1. 64-bit (x64) system is supported.
• Memory: 128MB RAM
• Hard Drive Space: 100MB
• IT / Administrator Privileges for installation
Your label design software may have other requirements.
Supplies
DuraLabel supplies and DuraLabel®Bronco printers have been optimized for
compatibility and print quality. Use only DuraLabel supplies from Graphic Products with
your DuraLabel Bronco printer.
Copyright Information
This manual is copyrighted with all rights reserved. No portion of this manual may be
copied or reproduced by any means without the prior consent of Graphic Products, Inc.
While every precaution has been taken in preparation of this document, Graphic
Products, Inc. assumes no liability to any party for any loss or damage caused by errors
or omissions or by statements resulting from negligence, accident or any other cause.
Graphic Products, Inc. further assumes no liability for incidental or consequential
damages arising from the use of this document. Graphic Products, Inc. disclaims all
warranties of merchantability or fitness for a particular purpose.
Graphic Products, Inc. reserves the right to make changes without further notice to any
product or system herein to improve reliability, function or design.
Reproduction of this material, in part or whole, is strictly prohibited without the written
permission of Graphic Products, Inc.

GraphicProducts.com | 800.788.5572 | 3
Safety Warnings
Before connecting Bronco to a power outlet, check the voltage of the power source.
Bronco needs a power supply between 100 and 240 volts. Ensure that the power switch
on the printer is in the OFF position.
Only use the included power supply with the Bronco (rated for 24V/2.5A output,
model WDS060240). If a replacement is needed, please contact your DuraLabel
representative.
To avoid electrical shock, DO NOT pour any liquid onto the printer or printer parts.
Only qualified service personnel should attempt to repair the printer.
Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
Avant de brancher Bronco à une prise de courant, vérifier la tension de la source
d’alimentation, et faire en sorte que le commutateur d’alimentation de l’imprimante est
en position OFF.
Utilisez uniquement le bloc d’alimentation fourni avec le Bronco (classé pour la sortie
24V / 2.5A, modèle WDS060240). Si un remplacement est nécessaire, s’il vous plaît
contactez votre Duralabel représentant.
Pour éviter un choc électrique, NE PAS verser de liquide sur les parties de l’imprimante
ou l’imprimante.
Seul le personnel d’entretien qualifié doit tenter de réparer l’imprimante.

4| Contents GraphicProducts.com | 800.788.5572
Contents
1. Introduction 5
2. Getting Started 6
2.1 What’s in the Box 6
2.2 Know Your Bronco 7
2.2.1 Exterior 7
2.2.2 Connection Panel 7
2.2.3 Interior - Print Head Carriage Locked 8
2.2.4 Interior - Print Head Carriage Released 8
3. Loading Supplies
9
3.1 Loading Ribbon 9
3.2 Loading Label Stock 10
4. Connecting the Printer 11
5. Choosing Driver Settings 13
5.1 Page Setup 13
5.2 Graphics 13
5.3 Stock 14
5.3.1 Print Method 14
5.3.2 Media Type 14
5.3.3 Post-Print Action 14
5.3.4 Occurrence 14
5.4 Options 15
6. Installing Labeling Software 16
6.1 Installing DuraSuite Labeling Software 16
6.2 Installing LabelForge Labeling Software 16
7. Maintenance and Troubleshooting 17
7.1 Cleaning Your Bronco 17
7.2 Troubleshooting 17
7.2.1 Recalibrating Bronco’s Sensors 17
7.2.2 Checking Supply Loading 18
8. Warranty and Certifications 20
8.1 5-Year DuraLabel Printer Warranty 20
8.1.1 Repairs 20
8.1.2 Warranty Details 20
8.2 5-Year DuraLabel Premium Vinyl Warranty 21
8.3 FCC Compliance 21
8.4 US, Canadian and European EMC and EMI standards 21
9. Contact Us 22

GraphicProducts.com | 800.788.5572 1. Introduction | 5
1. Introduction
Congratulations! Now that you have your DuraLabel Bronco sign and label printer, you’ll
be creating custom labels in no time.
In addition to helping you set up and use Bronco, this User Guide will serve as a
reference document for maintaining the system, and for using its more advanced
features.
The included DuraSuite software helps you create labels in a variety of standardized
formats, such as GHS and HazCom 2012 labels, NFPA 704 (NFPA Diamond) chemical
labels, NFPA 70E arc flash labels, and ANSI/ASME A13.1 pipe markers and IIAR
ammonia pipe markers. For information on that software, see the DuraSuite User Guide.
Bronco also comes with LabelForge for creating completely customized label designs
from scratch, using a simple interface. LabelForge gives you the power to instantly
create linear and 2D barcodes, add standardized symbols or custom images, and even
import data from a spreadsheet. For information on that software, see the LabelForge
User Guide.
If you need supplies, or have questions about Bronco or the DuraSuite or LabelForge
software, give us a call at 800.788.5572 (or, internationally, at 1.503.644.5572) and
we’ll be happy to help.
REMINDER: Periodic cleaning is required for your printer’s operation, as adhesive
and dust will build up during use. Clean the print head, platen roller, and cutter
blades with a provided cleaning swab, or with isopropyl alcohol and a soft cloth, after
every 2-3 rolls of supply. See section 7.1, Cleaning your Bronco,for details, or watch
instructional videos at GraphicProducts.com/support.

6| 2. Getting Started GraphicProducts.com | 800.788.5572
2. Getting Started
2.1 What’s in the Box
• Bronco Printer
• User Documentation
• Bronco Software CD
• AC Power Adapter
• USB Cord
• Supply Spindle and Fixing Tabs
• Ribbon Take-Up Core
If any of these items are missing, please contact your DuraLabel representative.

GraphicProducts.com | 800.788.5572 2.2 Know Your Bronco | 7
GETTING STARTED
2.2 Know Your Bronco
2.2.1 EXTERIOR
2.2.2 CONNECTION PANEL
Feed/Cancel Button
and Indicator Light
Cutter Slot
Power Switch Power Supply Connection USB Connection

GETTING STARTED
8| 2. Getting Started DuraLabel.com | 800.788.5572
2.2.3 INTERIOR – PRINT HEAD CARRIAGE LOCKED
Ribbon Take-Up Holders
Print Head
Adjustable Supply Guides
Ribbon Supply Holders
2.2.4 INTERIOR – PRINT HEAD CARRIAGE RELEASED
Carriage Release Tabs
Print Head Carriage
Platen Roller
Cutter Slot (Down position)

GraphicProducts.com | 800.788.5572 3.1 Loading Ribbon | 9
3. Loading Supplies
To open your Bronco and load supplies, start by raising Bronco’s lid, lifting at the front
edge, above the cutter opening. You can also gently pull the cutter mechanism forward
to lower it out of the way.
You need two supplies to print: the printing ribbon, or “ink,” and the label stock, or
“vinyl.”
3.1 Loading Ribbon
Ribbon comes in a roll, which fits underneath the print carriage. When printing, Bronco
will transfer colored resin from the ribbon onto your label stock, with the used ribbon
collecting on a take-up core above the print carriage for later disposal.
1. Start with an empty rewind core. Fit one end of
the core onto the green spring-loaded holder on
the top of the print head carriage. Then, fit the
other end of the ribbon core onto the wheeled
holder. Turn the take-up core or holder by hand,
until the tab on the holder locks into the notch in
the core.
2. Then, press the two green carriage release tabs.
The print head carriage will spring upward.
3. Hold the new roll of ribbon so the loose end falls
to the rear of the printer. Fit one end of the ribbon
core onto the green spring-loaded holder on the
underside of the print head carriage. Then, fit
the other end of the ribbon core onto the geared
holder. Turn the ribbon core by hand until the tab
on the holder locks into the notch in the core.
4. Pull the loose end of the ribbon up and around
the print head carriage and use a small piece
of label stock or tape to secure the end of the
ribbon to the top of the empty rewind core.
5. Pull the ribbon snug by turning the green take-up
wheel.

10 | 3.2 Loading Label Stock GraphicProducts.com | 800.788.557210 | 3.2 Loading Label Stock GraphicProducts.com | 800.788.5572
SETUP INSTRUCTIONS
3.2 Loading Label Stock
Fresh label stock comes in a roll with plastic end caps on each side. The material
typically has a glossy print surface on one side, and a disposable paper backing on the
other side. When printing, Bronco will feed some of the label stock from its roll and cut
off the printed label.
1. If you haven’t already done so, raise the print
head carriage by pressing the two green carriage
release tabs.
2. Place the roll of label stock onto the supply
spindle. For narrow rolls of label stock, use
the two fixing tabs to keep the supply roughly
centered.
3. With the label stock unrolling from the top of the
roll and feeding toward the print head carriage,
rest the supply spindle into its slots in your
Bronco.
4. Feed the end of the label supply under the print
carriage, threading it between and beneath the
green adjustable label guides, and over the top of
the rubber roller near the cutter module.
5. Slide the green adjustable label guides together
to keep the label stock centered, but not so tight
as to bend or wrinkle the label stock.
6. Close the print head carriage by pressing it down
into place, and then close Bronco’s lid.

GraphicProducts.com | 800.788.5572 4. Connecting the Printer | 11
4. Connecting the Printer
When connecting your Bronco to a computer for the first time, follow these steps.
NOTE: You may need IT administrator privileges to install a driver.
1. Connect the power supply from the DuraLabel Bronco printer to an electrical outlet.
Next, connect the USB cable from the DuraLabel Bronco to your PC. Turn on your
Bronco using the power switch on the back of the printer.
2. Insert the DuraLabel Bronco Installation CD into
your computer’s CD drive. When the DuraLabel
Bronco startup screen appears, choose Install
Driver. (If your computer does not have a CD
drive, you can download the driver installer from
GraphicProducts.com/support, and run that
program to continue.)
NOTE: If inserting the CD does not automatically show the DuraLabel Bronco screen,
go to Start > Computer and double-click on your CD/DVD drive, which should show the
DL icon.
3. Accept the license agreement and click Next.
4. Choose an installation directory; by default, this
will be “C:\Seagull.” Then, click Next.

CONNECTING THE PRINTER
12 | 4. Connecting the Printer DuraLabel.com | 800.788.5572
5. Make sure that the option to “Run Driver Wizard
after unpacking drivers” is checked, and click
Finish.
6. When the Driver Wizard starts, the program
should automatically detect your Bronco. Select
the entry for your Bronco (in the list under
“Install a driver for a Plug and Play printer”) and
click Next.
7. Choose a name for your Bronco; by default, this
will be “Graphic Products DuraLabel Bronco
300.” You can also choose whether Bronco
should be your default printer, or if you want to
share your Bronco over a local network. Make
your selections and click Next.
8. Review the installation details and click Finish to
install the driver. You will see a progress bar as
the software is installed.

GraphicProducts.com | 800.788.5572 5.2 Graphics | 13
5. Choosing Driver Settings
We recommend checking your Bronco’s settings before beginning any print job. Changes
to these settings may not take effect correctly if your label design software is already
running; we recommend closing any open programs, making the necessary changes,
and then opening your label design.
In most cases, you will only need to change these settings when you load a new type
of label stock or printing ribbon, so that is an excellent time to make the necessary
changes.
The best way to adjust these settings is through the Devices and Printers window:
1. In your computer’s Start menu, choose “Devices and Printers.” (If you do not see
this option, open the Control Panel and choose “Devices and Printers” there.)
2. Right-click the entry for your Bronco and choose Printing Preferences. The driver
settings window will open.
This window has several tabs: Page Setup, Graphics, Stock, Options, and About. (The
About tab has no options, only information about your driver software.)
5.1 Page Setup
The first tab of the driver settings is for basic label
controls, such as print orientation. For most label
designs, the orientation will need to be set to
Landscape. The Stock Name setting, which lets you
set custom label dimensions, can be left on the
default setting (USER) when you use label design
programs such as DuraSuite or LabelForge.
5.2 Graphics
This tab includes options for Dithering, which
describes using a pattern of small dots to
approximate different levels of darkness. For bold,
clear labels, this should typically be set to None;
for complex labels with multiple shades of gray, the
Halftone option is usually best.

14 | 5.3 Stock GraphicProducts.com | 800.788.5572
CHOOSING DRIVER SETTINGS
14 | 5.3 Stock GraphicProducts.com | 800.788.5572
5.3 Stock
This tab includes options for different types of label
stock and how your Bronco will handle them.
5.3.1 PRINT METHOD
For nearly all label materials, the Print Method
should be set to Thermal Transfer. Some unusual
materials do not require a printing ribbon, and can
be used with the Direct Thermal printing method.
5.3.2 MEDIA TYPE
This option describes the type of label stock that you have loaded:
• Continuous: an uninterrupted, continuous roll of label stock (the most common
supply type)
• Label With Gaps: a roll of pre-cut labels, usually pre-printed with some elements,
with small gaps between labels
• Labels With Marks: a roll of partially pre-printed labels, with black marks on the
backing to distinguish one label from the next
If the wrong Media Type has been selected, Bronco may print and cut in the wrong place
on your roll of label stock, or it may give an error.
5.3.3 POST-PRINT ACTION
This option decides whether Bronco will cut your labels from the roll of supply, or take no
action after printing, and leave your labels connected to each other.
5.3.4 OCCURRENCE
If you want Bronco to cut your labels, you can also set when the cutter runs: after every
label, after identical copies, after a set number of labels, or after each complete print
job.

GraphicProducts.com | 800.788.5572 5.4 Options | 15
5.4 Options
When needed for troubleshooting, you can adjust the
print speed and darkness settings for your Bronco
here. The darkness setting controls how much heat
is used during the printing process; some printing
supplies require different amounts of heat to print
with the best quality.
• Increasing the heat can clear up problems with
faint or “faded” printing.
• Lowering the heat may be needed if the ribbon
“snaps” or wrinkles during the print.

16 | 6.1 Installing DuraSuite Labeling Software GraphicProducts.com | 800.788.5572
6. Installing Labeling Software
6.1 Installing DuraSuite Labeling Software
DuraSuite Labeling Software lets you create professional-quality pipe markers, arc flash,
NFPA Diamond, RTK, GHS, and custom labels, quickly and easily.
To install, from the DuraLabel Bronco startup screen, click on DuraSuite Label Software
and follow the directions that appear. Refer to the DuraSuite Labeling Software User
Guide for additional information.
NOTE: You may need IT administrator privileges to perform this installation.
6.2 Installing LabelForge Labeling Software
LabelForge Labeling Software lets you design your own custom labels and signs and
includes barcode creation tools for 2D and linear barcoding.
To install, from the DuraLabel Bronco startup screen, click on LabelForge Label Software
and follow the directions that appear. Refer to the LabelForge Labeling Software User
Guide for additional information.
NOTE: You may need IT administrator privileges to perform this installation.

GraphicProducts.com | 800.788.5572 7.2 Troubleshooting | 17
7. Maintenance and Troubleshooting
7.1 Cleaning your Bronco
Periodic cleaning of the print head, cutter blade, and platen roller will prolong your
Bronco’s life, and allow clear print quality on every label. This cleaning process is simple
and can be performed by any user. You will need cleaning swabs provided by Graphic
Products, or a soft cloth and isopropyl alcohol, to clean the system properly.
We recommend that you clean the Bronco when you change supplies, as this may be
the most convenient time. Cleaning will take less than five minutes.
1. Before cleaning your Bronco, turn it off using the power switch in the back of the
printer, near the black power cord.
2. Open Bronco’s lid and raise the print head carriage, as you would if you were
loading supplies.
3. Temporarily remove the ribbon take-up core and any loose ribbon from the print
head carriage, so that the metal print head on the underside of the carriage is
exposed.
4. Using the cleaning swab or soft cloth and isopropyl alcohol, gently wipe the entire
print head clean.
5. Temporarily roll back any label stock so that the rubber roller is exposed. Wipe the
exposed part of the roller.
6. Wipe the cutter blades by carefully inserting the cleaning swab from the front of the
cutter module and wiping from side to side.
7. Allow all parts to dry for a minute or so. Then, reload your supplies, close your
Bronco again, and return to printing.
7.2 Troubleshooting
7.2.1 RECALIBRATING BRONCO’S SENSORS
If you are using die-cut or partially-printed label stock, and Bronco is not printing or
cutting the labels in the right place, the printer’s internal sensors may need to be
recalibrated.
1. First, make sure that the printing preferences have been set correctly. Save any
open work and close your label design program. Then, use the Devices and Printers
window to set the driver settings appropriately for your label stock. (See section
“Choosing Driver Settings”.)
2. Then, turn off your Bronco using the switch at the back of the printer.

18 | 7.2 Troubleshooting GraphicProducts.com | 800.788.5572
MAINTENANCE & TROUBLSHOOTING
3. While the printer is off, press and hold the Feed/Cancel button on the top of the
printer. Turn the printer on again, continuing to hold the button.
4. The indicator light in the button will flash green and then glow solid red, and then
blink red in a repeating pattern as long as you hold the Feed/Cancel button. When
the red light is blinking, release the button.
5. Bronco will automatically feed label stock through as it recalibrates its sensors.
When this stops, you can open the printer (as if you were changing supplies) and
roll the label stock back to avoid waste. The leading edge of your next label should
rest at the top of the black rubber roller, beneath the print head carriage.
6. Close your printer, open your label design again, and try printing once more.
7.2.2 CHECKING SUPPLY LOADING
Most of the errors that will prevent Bronco from printing are simply the result of a mis-
feed of the supplies in the printer. If a problem occurs and the indicator light blinks red
or yellow, follow these steps to check the supply loading.
1. Turn off the printer using the switch in the back, and open the lid as if you were
going to load new supplies.
2. Raise the print head carriage by pressing the two green carriage release tabs, and
check the ribbon:
a. Check that the printing ribbon unrolls from the back of the fresh ribbon roll, on
the underside of the print head carriage.
b. Check that the ribbon is able to move smoothly from that fresh roll, up and over
the metal print head, and up to the take-up roll on the top side of the print head
carriage.
c. Check that the fresh roll of ribbon and the take-up roll of used ribbon are both
seated correctly, with the notches in the rolls tting onto tabs on their holders.
3. Now, look at the label stock:
a. Check that the roll of label stock is roughly centered on its spindle, with the label
stock unrolling from it so that the print surface (and not the paper backing) is
facing up.
b. Check that the label stock is feeding between and beneath the two movable
green guides, under the print head carriage.
c. Check that the label stock is reaching over the top of the gray rubber roller under
the print head.

GraphicProducts.com | 800.788.5572 7.2 Troubleshooting | 19
MAINTENANCE & TROUBLSHOOTING
4. After checking the supplies, press the print head carriage back down until it latches
securely on each side. Close the lid, and turn the printer on again. Your label may
print out correctly as the printer restarts.
If you have any further questions, please contact us for help at 800.788.5572. Graphic
Products is proud to offer free technical support for the lifetime of our printers.

20 | 8. Warranty and Certications GraphicProducts.com | 800.788.5572
8. Warranty and Certications
8.1 5-Year DuraLabel Printer Warranty
Graphic Products’ DuraLabel printers are warrantied to be free from defects in materials
and workmanship for a period of five (5) years from the date of purchase. Within this
period, Graphic Products, Inc. will, at its sole option, repair or replace any components
which fail in normal use. Such repairs or replacement will be made at no charge to
the purchaser for parts or labor, provided that the purchaser shall be responsible for
any transportation cost. This warranty does not cover loss, damages from accident, or
equipment or parts which have been misused, altered, neglected, carelessly handled,
used for purpose other than those for which the printer was manufactured, or damages
resulting from unauthorized service.
8.1.1 REPAIRS
Repairs are warrantied for 90 days. If the original warranty is still in effect, repaired
units will remain under their original warranty or for 90 days from the date of service,
whichever is longer.
8.1.2 WARRANTY DETAILS
The warranties and remedies contained herein are exclusive and in lieu of all other
warranties whether express, implied, or statutory, including any liability arising under any
warranty of merchantability or fitness for a particular purpose, statutory or otherwise.
This warranty gives the purchaser specific legal rights, which may vary from state to
state.
In no event shall Graphic Products be liable for any incidental, special, indirect, or
consequential damages, whether resulting from the use, misuse, or inability to use
the product for any reason including defect. Some states do not allow the exclusion of
incidental or consequential damages, so the above limitation may not apply in all areas.
Graphic Products retains the exclusive right within all warranty periods to repair, replace,
or offer a full refund of the purchase price at its sole discretion. Such remedy shall be
the purchaser’s sole and exclusive remedy for any breach of warranty.
General maintenance and cleaning of the DuraLabel printer is the purchaser’s
responsibility and is not covered by the warranty. Expendable items or parts such as
label supply and ribbon are not covered by this warranty.
NOTE: Specic preparation may be required before shipping. Please contact your
Graphic Products representative to ensure correct return procedure: please call
800.788.5572 for details. Graphic Products, Inc. shall not be responsible for any loss
or damages incurred during shipping.