DuraLabel Toro User manual

INDUSTRIAL LABEL PRINTER
800-788-5572
GraphicProducts.com
USER GUIDE

TAKE YOUR
SAFETY
LABELING TO
THE MAX

GraphicProducts.com | 800-788-5572 Contents | 1
CONTENTS
1. Introduction 3
2. Safety Instructions 4
3. Getting to Know Your Toro Max 5
In the Box 5
Your Toro Max
6
Exterior View 6
Inside View 7
Control Panel 7
Input/Output (I/O) Panel 8
Wireless Mouse and Other Pointing Devices 8
4. Loading Supplies 9
5. Toro Max Home Screen 10
Label 10
Learn 11
Utilities 11
Tools 11
Settings 11
6. Wi-Fi Setup 12
7. Battery (Optional) 13
Battery Loading 13
Charging the Battery 13
Battery Maintenance 13
Older Batteries 13
8. Using Toro Max from a PC 14
Connecting the Printer 14
PC Driver Settings 14
9. Cleaning Your Toro Max 16
Advanced Cutter Cleaning 17
10. Specifications 18
11. Certifications 19
12. Warranties 20
5-Year DuraLabel Printer Warranty 20
Repairs 20
Batteries 20
Warranty Details 21
5-Year DuraLabel Premium Vinyl Warranty 21

2| TAKE YOUR SAFETY LABELING TO THE MAX GraphicProducts.com | 800-788-5572
Copyright Information
No part of this manual, including the products and software described in it, may be reproduced,
transmitted, transcribed, stored in a retrieval system, or translated into any language in any form
or by any means, except documentation kept by the purchaser for backup purposes, without the
express written permission of Graphic Products, Inc.
Products and corporate names appearing in this manual may or may not be registered trademarks
or copyrights of their respective companies, and are used only for identification or explanation and
to the owners’ benefit, without intent to infringe.
Specifications and information contained in this manual are furnished for informational use
only, and are subject to change at any time without notice, and should not be construed as a
commitment by Graphic Products. Graphic Products assumes no responsibility or liability for any
errors or inaccuracies that may appear in this manual.
Graphic Products® , DuraLabel® , PathFinder® , Toro®, Toro Max®, Bronco®, Lobo®and Kodiak®are Registered Trademarks of
Graphic Products, Inc. © 2021 Graphic Products, Inc.

GraphicProducts.com | 800-788-5572 Introduction | 3
INTRODUCTION
With your DuraLabel Toro Max, producing
custom labels and signs is fast and
easy. Its powerful software expands your
creative capabilities and simplifies safety
compliance. This versatile, go-anywhere
printer comes with a built-in keyboard and
touchscreen for your convenience.
1
Because your Toro Max is a standalone
system, you can take it to a remote site,
or place it on a cart and use it anywhere
in your facility. An optional battery even
provides hours of working time where no
outside power is available.

4| Safety Instructions GraphicProducts.com | 800-788-5572
SAFETY INSTRUCTIONS
Please review the following safety instructions before using the printer:
• Keep Toro Max away from extreme humidity (>85%) and prolonged exposure to
direct sunlight.
• Use only with power supply model WDS5150240 (included with the system).
• To completely disconnect power from your Toro Max, remove the battery and unplug
the power supply from its wall socket.
• Do not pour liquids onto the printer or its parts. For ordinary cleaning, follow the
instructions included in this guide.
• Only qualified service personnel should attempt to repair the printer.
• Toro Max supply may build a small static charge during loading or use. Do not
operate Toro Max near flammable materials.
• Do not attempt to use a Toro (original) battery in your Toro Max; a battery
specifically made for the Toro Max is available as an optional accessory. Please
contact your DuraLabel representative for more information.
2
NOTE: Changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
In addition, to prevent damage to Toro Max and to avoid nullifying the Toro Max warranty,
please follow these rules:
• Only use official Toro Max supplies from Graphic Products in your Toro Max printer.
• Read all instructions in this User Guide completely.
If something seems to be wrong with Toro Max, refer to the Cleaning Instructions section
of this guide. If the problem is not resolved by following the recommended steps, please
contact Graphic Products by calling 800-788-5572 or visiting GraphicProducts.com.

GraphicProducts.com | 800-788-5572 Getting to Know Your Toro Max | 5
GETTING TO KNOW YOUR TORO MAX
Toro Max is a thermal transfer printer, meaning that it uses heat to transfer a solid resin,
or “ink”, from a printing ribbon onto a label stock. Toro Max uses a ribbon cartridge
system to make loading supplies fast and easy, and the system will recognize which
supplies are loaded to simplify your printing tasks.
Toro Max is also a complete, standalone printing system, with its own built-in
software and controls. Additional software cannot be installed on your Toro Max; only
manufacturer-supplied updates can be installed. If you would like to use other software
for label design, you can use Toro Max as a desktop label printer by connecting it to your
computer directly with a USB cable, or by connecting it to your local network.
In the Box
In Toro Max’s box, you will find the following materials:
3
6. USB Flash Drive with PC Software
7. Wireless Optical Mouse
8. Stylus
9. Toro Max Quick Start Guide
10.Toro Max User Guide (this document)
1
2
3 46 7 8
9
5
1. Toro Max Printer
2. Power Cord and AC Adapter (“brick”)
3. Notched Supply Spindle
4. Fixing Tabs
5. USB Cable

6| Getting to Know Your Toro Max GraphicProducts.com | 800-788-5572
GETTING TO KNOW YOUR TORO MAX
Your Toro Max
Cover Release Latch
Lift to release the
printer’s lid.
Control Panel
These buttons
and indicator
lights are
important for
basic system
use.
Cutter Opening
Printed labels will
feed out from this
slot. The cutter
blade is sharp;
do not insert any
objects here.
Input/Output (I/O) Panel
Plug in power and other cables
here, along with any USB devices.
Keyboard
Release Slider
Slide this to the
right to release
the keyboard
from its storage
configuration,
and reveal the
touchscreen.
Touchscreen Release Button
With the keyboard folded down, press
this button to pop the touchscreen away
from Toro Max’s frame. Then, adjust the
touchscreen position by gently pulling or
pushing the lower edge of the screen’s
housing.
Touchscreen
9" (diagonal) capacitive multi-touch display, like
a tablet or smartphone. You can use a fingertip
or the Toro Max stylus to operate the printer.
Keyboard
When not in use, the keyboard can be
folded back up to protect the touchscreen.

GraphicProducts.com | 800-788-5572 Getting to Know Your Toro Max | 7
GETTING TO KNOW YOUR TORO MAX
Control Panel
Toro Max’s control panel is centered at the top of the printer.
Adjustable Guides
Cutter
Module
Raised Cover
Ribbon Rails
Ribbon Cartridge Slot
Label Stock Area
Platen Roller
Supply Feed Button
Hold this button to
feed blank label
stock through the
printer.
Printer Status Light
This light glows green
for normal operation,
and changes to red if
there is an error.
Supply Status Light
This light glows red if
loaded supplies are
running low.
Battery Status Light
This light glows red if the
battery has 10% or less of
its charge remaining. (The
Toro Max battery is an
optional accessory, and is
not required when using
the included AC adapter
and a wall outlet.)
Power Button
Press this button to turn your
Toro Max on or off. The indicator
light will glow green while the
system is powered on.
Keyboard Release Slider
The Toro Max keyboard
folds up for storage,
covering the touchscreen.
To use the system’s
standalone capabilities,
move this release slider
to the right, and pull the
keyboard down.

8| Getting to Know Your Toro Max GraphicProducts.com | 800-788-5572
GETTING TO KNOW YOUR TORO MAX
Input/Output (I/O) Panel
This area includes all of Toro Max’s plugs for connecting power and data cables.
Power Socket: Connect the power supply here, using the included AC
Adapter (model WDS5150240). This six-pin connector uses a slider to
latch into place, preventing accidental disconnects.
USB-A Ports (4):
Connect other devices
to Toro Max, such as
a mouse or trackball.
USB-B Port: Connect
Toro Max to a PC,
allowing that PC to
send print jobs.
Ethernet Port:
Connect Toro Max
to a wired network.
Important: To unplug
the connector, grasp
the power plug release
slider and pull it away
from the printer.
CORRECT WRONG
Wireless Mouse and Other Pointing Devices
In addition to the touchscreen, Toro Max comes with a wireless optical mouse.
The mouse uses a small USB receiver (stowed in the battery compartment of the
mouse), which plugs into one of the USB-A ports on the Input/Output (I/O) Panel of
your Toro Max.
The mouse uses a single AA battery and includes its own power switch. If Toro Max does
not respond when you use the mouse, make sure that:
• the USB receiver is still firmly connected to your Toro Max,
• the mouse power switch is set to ON, and
• the mouse’s single AA battery is still fresh.
Toro Max also supports most USB-compatible pointing devices, such as ordinary
computer mice and trackballs. To install a new pointing device, simply plug it into an
available USB-A port on your Toro Max. If it is supported, the system will automatically
recognize the new device, and you can begin using it immediately.

GraphicProducts.com | 800-788-5572 Loading Supplies | 9
LOADING SUPPLIES
To load your Toro Max with printing ribbon (“ink”) and
label stock, you will need to fully raise the hinged cover.
1. Lift the cover release latch and raise the cover of
the printer; the ribbon rails will raise automatically.
Make sure the cover and rails are fully raised
before continuing.
2. Slide the ribbon cartridge into the slot in the rails.
The cartridge will only fit the correct way, and a
magnet will hold it in place. (To remove a ribbon
cartridge, simply pull it out.)
3. Place the roll of label stock onto the supply spindle;
for narrower supplies, hold the label stock roughly
centered on the spindle by sliding a fixing tab onto
the spindle from each side. Rest the supply in the
supply well, with the spindle fitting into its slots.
Fresh label stock should feed toward the cutter
module, with the printable surface facing upward.
4. Slide the movable gray guides apart, and feed the
end of the label stock forward to reach over the
platen roller. (You can flip the cutter module down
for more room; simply pull the top edge away from
the body of the printer.)
5. Slide the movable gray guides together so they
hold the label stock neatly centered in the
printer, without bending or wrinkling the label
stock.
6. If you lowered the cutter module, lift it back into
its ready position; it will snap into place. Finally,
lower the cover until it latches closed; the ribbon
rails will lower into place automatically.
Your Toro Max will recognize the supplies you have
loaded and automatically adjust its print settings for
the best quality. Now you’re ready to design and
print custom labels!
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10 | Toro Max Home Screen GraphicProducts.com | 800-788-5572
TORO MAX HOME SCREEN
The Toro Max home screen appears when you turn the system on, and you can return
to it by clicking the Home button. The main menu on the right of the screen lists the
general options that are available: Label, Learn, Utilities, Tools, and Settings.
5
Home Button
Hamburger
Menu
Desktop
Area
Supply/Ribbon Information
Printing Preference/Status
Network Settings
Date
& Time
Main
Menu
Label
This menu includes options for creating and printing labels. For more information on
how to use the label design software on your Toro Max, see the LabelForge PRO User
Guide. The same software is also available for installation on a PC.
• Templates: Browse the collection of label templates on your Toro Max.
• Label Designer: Create new labels from scratch, or modify existing label designs.
• Arc Flash: Create specialized electrical safety labels to meet NFPA 70E
requirements.
• Chemical Labeling: Create GHS-style chemical container labels, using an editable
database of chemical details. Labels can follow HazCom 2012 (United States) or
GHS (United Nations) formats.
• NFPA/RTK: Create supplemental chemical labels with the NFPA 704 hazard rating
system, using an editable database of chemical details.
• Pipe Marking: Quickly create pipe labels to match the common ANSI/ASME A13.1
standard, or the more specialized IIAR Bulletin No. 114 standard (for ammonia-
based refrigeration systems).

GraphicProducts.com | 800-788-5572 Toro Max Home Screen | 11
TORO MAX HOME SCREEN
Learn
This menu includes ways for you to learn about your Toro Max printer.
• Manuals: Digital versions of the documentation (including this
User Guide).
Utilities
This menu is for maintaining and updating your Toro Max system.
• Database Manager: Create, copy, import, or export databases
for use with the labeling modules.
• Updater: View the current software version of your Toro Max,
and easily check for an available update (if your Toro Max is
connected to the Internet). Updates can also be installed from
a USB storage device.
Tools
This menu offers direct access to specific applications on your Toro Max.
• Calculator: Easily perform basic numeric operations.
• Character Map: Browse and copy special characters for use in
your labels and signs.
• Graphic Viewer: View image files (such as .JPG or .SVG) on
your Toro Max.
• PDF Viewer: Read documents in the standard .pdf format.
• Spreadsheet Viewer: View and make basic edits to basic
spreadsheet files.
• Text Editor: Read or write plain text files in the .txt format.
Settings
This menu is for your Toro Max’s system settings.
• Supply Status: See which supplies are currently loaded, and
how much of each is remaining. You can also access this utility
by clicking on the small supply icons in the main toolbar, at the
top of the screen.
• Preferences: Adjust the controls for how your Toro Max will
handle print jobs.
• Date and Time: Adjust Toro Max’s internal clock and calendar.
You can also access these settings by clicking on the time or
date displayed in the main toolbar, at the top of the screen.
• Networking: View or change Toro Max’s network settings for
a wireless or Ethernet connection. You can also access these
settings by clicking the network icon in the main toolbar, at the top of the screen.

12 | Wi-Fi Setup GraphicProducts.com | 800-788-5572
To set up this connection:
1. Open the Wi-Fi controls by clicking on the wireless icon
in the toolbar, or navigate to the Settings menu from the
main screen and choose Networking.
2. Make sure the
Wireless option is
switched on (showing
orange). A list of
available wireless
networks will appear.
(If your Toro Max is
already connected to to
a wireless network,
there will be a
checkmark next to the entry for that network.)
3. Select your preferred
wireless network.
If the network is
protected by a
password, you will be
prompted to enter it;
then, click “Connect.”
WI-FI SETUP
Toro Max can be connected to a local wireless network.
6
Wi-Fi
On
Network
List
To remove saved details about a network, click the gear icon for that network’s entry in
the list, and choose “Forget Network.”
Not
Connected
Network
Settings
Selected
Network
Connected

GraphicProducts.com | 800-788-5572 Battery (Optional) | 13
BATTERY (OPTIONAL)
Toro Max’s battery is an optional accessory. The Lithium-Ion (Li-ion) battery lets
you design and print labels on the go, even without an AC power supply. Typically,
a fully-charged battery will allow for up to 3 hours of use in the field.
Battery Loading
The battery mounts into the back of the Toro Max. Remove the battery cover door by
pushing the slider downward and pulling the door away. Position the battery so the
cut-outs are aligned and the contacts are in position with the contact interface. Push
the battery in until it locks into place, and return the battery cover door to its position.
Charging the Battery
The Toro Max battery charges automatically while it is loaded into the printer and the
system is plugged in with its AC Adapter. Charging will continue whether the system
is powered on or off, and will stop automatically when the battery is fully charged. No
separate charger is needed, and the battery does not need to be removed from the
system. The battery can usually be fully recharged in about three hours.
Battery Maintenance
Because Lithium batteries self-discharge over time, it is recommended that you fully
recharge the battery at least once every three months. When the battery is not in use,
keep it in a cool, dry place, away from heat or direct sunlight. Do not disassemble
your Toro battery. Do not let the metal battery pins come into contact with another
metal surface. If you notice any unusual odor, leakage, or swelling in the Toro battery,
discontinue use and contact your DuraLabel representative.
Older Batteries
If you have a battery for the original DuraLabel Toro system, do not use it in the Toro
Max, as the older battery was designed to use a separate charging system. Contact your
DuraLabel representative for more information.
7

14 | Using Toro Max from a PC GraphicProducts.com | 800-788-5572
USING TORO MAX FROM A PC
In addition to its standalone capabilities, Toro Max can receive print jobs from a PC. Your
printer comes with a PC version of the LabelForge PRO label design software, as well as
a Windows printer driver.
Connecting the Printer
When connecting your Toro Max to a PC for the first time, follow these steps:
1. Make sure Toro Max has power, either from a battery or from its corded power
supply, and power it on by pressing the power button.
2. Next, connect a USB cable from the Toro Max’s USB-B port
to a USB-A port on your PC.
3. Run the Toro Max driver installation program, included on the USB flash drive that
came with your printer. You will need IT administrator privileges to continue, and you
will need to restart your computer to complete installation.
4. Run the LabelForge PRO installation program, also included on the USB flash drive.
You may need IT administrator privileges to continue.
If you need help, please contact your DuraLabel representative for support.
PC Driver Settings
After initial setup, your Toro Max will
appear in the list of available printers
on your computer. Be sure to select
the appropriate printer when you want
to print labels or other documents.
You can choose some of the settings
for your Toro Max through Printing
Preferences.
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GraphicProducts.com | 800-788-5572 Using Toro Max from a PC | 15
USING TORO MAX FROM A PC
When accessing the Printing Preferences from a PC, the orientation setting (landscape/
portrait) will be the only option immediately available. Additional options for unusual
needs, or for troubleshooting, can be reached by clicking the “Advanced…” button:
• Cutter: cut after each label
printed, after a complete job, or
not at all
• Speed: choose the printing speed
(by default, 2 inches per second)
• 180 Degrees Rotation: choose
whether your Toro Max rotates
all print jobs by 180 degrees for
troubleshooting.
• Negative: invert the colors of the
design, from “printed” (ribbon
color) to “not-printed” (label stock
color) and vice versa.
• Mirror: flip the design backward,
as if viewed in a mirror.
• Ribbon Color and Supply Color: manually select different material colors for
software previews; the actual printed results will not be changed.
• Dithering: choose how Toro Max uses patterns of dots to approximate shades of
darkness.
• Heat Intensity Offsets: for troubleshooting, adjust the heat used in the printing
process.
• Label Stock Format (and following options): manually select the type of label
stock: continuous stock, stock with gaps (die-cut supply), or stock with marks
(black-mark supply).
The remaining options may be useful for troubleshooting, but should ordinarily be left at
their default values.

16 | Cleaning Your Toro Max GraphicProducts.com | 800-788-5572
CLEANING YOUR TORO MAX
Periodic cleaning of the print head, cutter blade, and platen roller will extend the life of
the printer and help maintain optimal printing quality.
IMPORTANT! Always turn the power off and disconnect Toro Max from all power
sources before cleaning or performing maintenance. After cleaning, wait at least
5 seconds before turning the power on again.
TO CLEAN YOUR TORO MAX:
1. Turn the printer off, and disconnect it from all power sources (AC power and battery,
if installed).
2. Press the cover release latch, and raise the cover of the printer. The cover
mechanism will hold the printer open.
3. Remove the ribbon cartridge and label stock (if loaded), and place them on a clean,
flat surface.
4. Open an individually-packaged
cleaning swab, or lightly moisten a
clean, soft cloth with isopropyl alcohol
(isopropanol).
5. Gently rub the swab or cloth back and
forth across the front and underside of
the print head to remove any built-up
adhesive or residue.
6. Run the swab or cloth between and
around the gray adjustable label guides
in the floor of the printer, to clear any
dust or adhesive build-up.
7. Lift the two black latches on either
side of the black rubber roller (“platen
roller”), and lift it out. (You can use the
notched end of the supply spindle to
help release the latches.) Use the swab
or cloth to gently wipe away any material that has stuck to the roller surface.
Then, press the platen back into place, until the latch on each side has locked it
down again.
9

GraphicProducts.com | 800-788-5572 Cleaning Your Toro Max | 17
CLEANING YOUR TORO MAX
8. Finally, use the swab or cloth to clean
both sides of the cutter blade, by
gently inserting the swab into the
slot of the cutter module and sliding
it from side to side. Repeat this
process for the front and the back
of the blade; the cutter module can
be flipped forward to make the back
easier to reach.
Advanced Cutter Cleaning
If the cutter blade still carries adhesive build-up, you can temporarily separate the metal
cutter assembly from its plastic faceplate for a more in-depth cleaning.
Be careful when performing this advanced cleaning, as the cutter blades are sharp
and could cause minor injury.
1. With the cutter module
flipped forward, remove the
three Phillips-head screws:
one at the top of the slot,
and one on each side of
the module.
2. Carefully remove the plastic
faceplate from the metal
cutter assembly.
3. Use a cleaning swab or soft
cloth with isopropyl alcohol
to remove built-up adhesive
or residue from both sides
of the blade.
4. Reconnect the metal cutter assembly and its plastic faceplate with the three screws.

18 | Specications GraphicProducts.com | 800-788-5572
SPECIFICATIONS
PRINT MECHANISM
• Type: Thermal Transfer
• Print Speed: up to 3" per second
• Resolution: 300 dots per inch
• Max. Print Width: 4.0"
• Max. Print Length: 120"
• Cutter: Automatic
INDICATORS & BUTTONS
• Indicators: Power, Printer Status,
Supply Status, Battery Status
• Buttons: Power, Supply Feed,
Keyboard Release, Screen Release,
Battery Release
• Touchscreen: capacitive, 9" (diagonal)
COMMUNICATION AND DATA
STORAGE
• Communications: USB 2.0 (4x USB-A,
1x USB-B), Ethernet
• Data Storage: 4GB Flash (long-term),
2GB SDRAM (short-term)
POWER REQUIREMENTS
• Power to Printer (from AC Adapter):
24 VDC, 6.25A
• Power to AC Adapter: 100-240 VAC,
50-60 Hz, 2.8A (max)
CAPABILITIES
• Create, edit, save, and print label
designs with internal software
• Lock system with user passwords
OPERATING ENVIRONMENT
• Operating Temperature:
41°F – 104°F (5°C – 40°C)
• Operation Humidity: 30% – 85%,
non-condensing
• Storage Temperature: -4°F – 122°F
(-20°C – 50°C)
• Storage Humidity: 10% – 90%,
non-condensing
LABEL STOCK
• Types: Continuous, Black Mark, and
Die-Cut
• Width: 0.20" minimum, 4" maximum
• Gap/Mark Height: 0.12"
• Capacity: varies by supply; external
feed available
RIBBON SUPPLY
• Width: 4.17 inch (106 mm)
• Capacity: 360' with 0.5" core
diameter
• Type: Wax/resin, resin
PRINTER BODY
• Dimensions:
13.5"W x 10.25"D x 8.5"H
• 12.5 lbs (5.67 kg), excluding
supplies/battery
Toro Max specifications are subject to
change without notice.
10