DuraLabel Catalyst User manual

Graphic Products, Inc. |800.788.5572
DuraLabel.com |GraphicProducts.com

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DuraLabel.com 800.788.5572
1. Preface
Every effort has been made to ensure that the information in this document is
complete, accurate, and up-to-date. The manufacturer assumes no responsibility
for the results of errors beyond its control. The manufacturer also cannot guarantee
that changes in software and equipment made by other manufacturers and referred
to in this guide will not affect the applicability of the information in it. Mention of
software products manufactured by other companies does not necessarily constitute
endorsement by the manufacturer.
While all reasonable efforts have been made to make this document as accurate
and helpful as possible, we make no warranty of any kind, expressed or implied, as
to the accuracy or completeness of the information contained herein.
Copyright © 2013. All rights reserved.
Energy Star is a trademark of the United States Environmental Protection Agency.
Microsoft, MS-DOS and Windows are registered trademarks of Microsoft Corporation.
Other product names and brand names are registered trademarks or trademarks of
their proprietors.
As an Energy Star Program Participant, the manufacturer has
determined that this product meets the Energy Star guidelines for
energy efficiency.
This product complies with the requirements of the Council Directives
2004/108/EC (EMC), 2006/95/EC (LVD),1999/5/EC (R&TTE),
2009/125/EC (ErP) and 2011/65/EU(RoHS), as amended where
applicable, on the approximation of the laws of the member states
relating to Electromagnetic Compatibility, Low Voltage, Radio &
Telecommunications Terminal Equipment, Energy related Products and
Restriction on the use of certain Hazardous Substances in electrical
and electronic equipment.
The following cables were used to evaluate this product to achieve EMC directive
2004/108/EC compliance and configurations other than this may affect that
compliance.
CABLE TYPE LENGTH (Meters) CORE SHIELD
Power 1.8
USB 5.0
LAN 7.0

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800.788.5572 DuraLabel.com
2. Emergency First Aid
Take care with toner powder:
If swallowed, drink small amounts of cold water and seek medical
attention. DO NOT attempt to induce vomiting.
If inhaled, move the person to an open area for fresh air. Seek
medical attention.
If it gets into the eyes, flush with large amounts of water for at least
15 minutes keeping eyelids open. Seek medical attention.
Spillages should be vacuumed from clothing or surfaces if possible.
If any remains after vacuuming it should be treated with soap and
cold water to minimize risk of staining.

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DuraLabel.com 800.788.5572
3. Contents
1. Preface.....................................................................................................................2
2. Emergency First Aid................................................................................................3
3. Contents................................................................................................................... 4
4. Warranty................................................................................................................... 6
5. Notes, Cautions, and Warnings..............................................................................7
6. Getting Started........................................................................................................ 8
6.1 Overview................................................................................................................8
Front View.............................................................................................................8
Rear View..............................................................................................................9
6.2 Changing the Display Language..........................................................................9
Turning On............................................................................................................9
Turning Off............................................................................................................9
6.3 Installing Paper Tray 2 .......................................................................................10
6.4 Energy Saving Settings ......................................................................................11
Power Save Mode ..............................................................................................11
Sleep Mode........................................................................................................11
Returning to Standby Mode..............................................................................11
7. Paper Recommendations......................................................................................12
7.1 Cassette Trays.....................................................................................................12
7.2 Multi-purpose Tray..............................................................................................12
7.3 Face Down Stacker.............................................................................................13
7.4 Face Up Stacker..................................................................................................13
7.5 Duplexing.............................................................................................................13
8. Loading Paper........................................................................................................14
8.1 Cassette Trays.....................................................................................................14
8.2 Multi-purpose Tray..............................................................................................17
9. Printing Settings In Windows...............................................................................18
9.1 Standard Print Settings......................................................................................18
Layout Tab ..........................................................................................................19
Advanced Options..............................................................................................20
Paper/Quality Tab..............................................................................................21
Job Options Tab..................................................................................................22
Color Tab.............................................................................................................23
9.2 Windows Control Panel Settings.......................................................................24
General Tab........................................................................................................24
Sharing Tab and Ports Tab................................................................................25
Advanced Tab.....................................................................................................25
Color Management Tab ....................................................................................27
Security Tab........................................................................................................27
Device Settings Tab...........................................................................................28

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800.788.5572 DuraLabel.com
CONTENTS
10. Menu Functions...................................................................................................29
10.1 Operator Panel .................................................................................................29
10.2 How to Change the Settings—User .................................................................31
10.3 How to Change the Settings—Administrator ..................................................31
10.4 Menus...............................................................................................................32
Information Menu ............................................................................................32
Usage Menu.....................................................................................................33
Maintenance Menu..........................................................................................33
Network Menu..................................................................................................34
USB Menu.........................................................................................................36
FX Emulation Menu..........................................................................................36
PPR Emulation Menu.......................................................................................37
PCL Emulation Menu.......................................................................................38
SYS Config Menu..............................................................................................39
Color Menu.......................................................................................................41
Media Menu.....................................................................................................42
Print Menu........................................................................................................45
Memory Menu..................................................................................................47
SYS Adjust Menu..............................................................................................47
Administrator Menu.........................................................................................48
Print Statistics Menu.......................................................................................51
11. Maintenance.......................................................................................................52
11.1 Replacing Consumable Items..........................................................................52
Toner Cartridge Replacement.........................................................................52
Replacing the Transfer Belt Unit.....................................................................56
Fuser Replacement..........................................................................................58
11.2 Cleaning............................................................................................................60
Unit Casing.......................................................................................................60
LED Head..........................................................................................................60
12. Troubleshooting...................................................................................................61
12.1 Major Printer Components and Paper Path...................................................61
12.2 Paper Sensor Error Codes...............................................................................62
12.3 Clearing Paper Jams........................................................................................63
12.4 Dealing with Unsatisfactory Printing...............................................................69
13. Specifications......................................................................................................71

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DuraLabel.com 800.788.5572
CONTENTS
4. Warranty
Graphic Products DuraLabel printers are warrantied to
be free from defects in materials or workmanship for a
period of five years from the date of purchase. Within
this period, Graphic Products, Inc. will, at its sole option,
repair or replace any components which fail in normal
use. Such repairs or replacement will be made at no
charge to the purchaser for parts or labor, provided that the purchaser shall be
responsible for any transportation cost. This warranty does not cover loss, damages
from accident, or equipment or parts which have been misused, altered, neglected,
carelessly handled, used for purpose other than those for which the printer was
manufactured, or damages resulting from unauthorized service.
NOTE: Repairs have a 90-day warranty. If the unit sent in is still under its original
warranty, then the new warranty is 90 days or to the end of the original warranty,
depending upon which is longer.
The Warranties and remedies contained herein are exclusive and in lieu of all other
warranties whether express, implied or statutory, including any liability arising under
any warranty of merchantability or fitness for a particular purpose, statutory or
otherwise. This warranty gives the purchaser specific legal rights, which may vary
from state to state.
In no event shall Graphic Products be liable for any incidental, special, indirect or
consequential damages, whether resulting from the use, misuse or inability to use
the product for any reason including defect. Some states do not allow the exclusion
of incidental or consequential damages, so the above limitation may not apply in all
areas.
Graphic Products retains the exclusive right within all warranty periods to repair,
replace the product or offer a full refund of the purchase price at its sole discretion.
Such remedy shall be the purchaser’s sole and exclusive remedy for any breach of
warranty.
General maintenance and cleaning of the DuraLabel printer is the purchaser’s
responsibility and is not covered by the warranty. Expendable items or parts such as
label supply and ribbon are not covered by this warranty.
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battery or power supply before shipping. Please contact your Graphic Products
representatives to ensure correct return procedure: call 800.788.5572 or visit
GraphicProducts.com. Graphic Products, Inc. shall not be responsible for any loss
or damages incurred during shipping.

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800.788.5572 DuraLabel.com
NOTES, CAUTIONS, AND WARNINGS
5. Notes, Cautions, and Warnings
NOTE: A note provides additional information to supplement the main text.
A caution provides additional information which, if ignored, may
result in equipment malfunction or damage.
A warning provides additional information which, if ignored, may
result in a risk of personal injury.
For the protection of your product, and in order to ensure that you benefit from
its full functionality, this model has been designed to operate only with genuine
DuraLabel Catalyst toner cartridges. Any other toner cartridge may not operate
at all, even if it is described as “compatible”, and if it does work, your product's
performance and print quality may be degraded.
Use of any other label product aside from approved DuraLabel Catalyst Synthetic
Supply may invalidate your warranty.
Specifications subject to change without notice. All trademarks acknowledged.

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DuraLabel.com 800.788.5572
GETTING STARTED
6. Getting Started
6.1 Overview
FRONT VIEW
1. Output stacker, face down. Standard printed copy delivery point
2. Operator panel. Menu driven operator controls and LCD panel
3. Paper tray. Standard paper tray. Holds up to 50 DuraLabel Catalyst Supply
sheets; 250 8.5" x 11" sheets of 20 lb paper
4. Multi-purpose tray. Used for feeding 6.5" x 9.5" Duralabel Catalyst Supply
sheets, heavier paper stocks, envelopes and other special media. Also for
manual feeding of single sheets when required
5. Multi-purpose tray release recess
6. Top cover release button
7. LED heads
8. Fuser release levers
9. Toner cartridges (C,M,Y,K)
3
5
6
12
4
9
8
7

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800.788.5572 DuraLabel.com
GETTING STARTED
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1
2
4
REAR VIEW
1. AC power socket
2. Rear, face up stacker
3. USB-B interface
4. Network interface*
*The Network Interface may have a protective
“plug” which must be removed before
connection can be made.
When the rear paper stacker is folded down, paper exits the printer through the rear
of the printer and is stacked here face up. This is mainly used for heavy print media.
When used in conjunction with the multi-purpose feed tray, the paper path through
the printer is essentially straight. This avoids bending the paper around curves in the
paper path.
6.2 Changing The Display Language
The default language used by your machine for display messages is English. If
required, this can be changed using the Panel Language Set-up utility.
TURNING ON
1. Plug the power cable into the power socket of your machine.
2. Plug the power cable into the electric socket.
3. Press the power button ON.
TURNING OFF
Hold down the power button for approximately one second.
NOTE: A message displays on the LCD screen and power switch indicator blinks,
then the printer switches OFF automatically.

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DuraLabel.com 800.788.5572
GETTING STARTED
6.3 Installing Paper Tray 2
1. Turn the printer off and disconnect the AC power cable.
2. Place additional paper tray on desired location.
3. Observing safety rules for lifting and, using locating guides, place printer on top
of the additional paper tray.
4. Fit retaining clips as shown.
5. Re-connect the AC power cable and turn the printer ON.