Dyson AM01 User manual

2 YEAR DYSON GUARANTEE
TERMS AND CONDITIONS
Terms and conditions o f your Dys on 2 year gu arantee.
• The guarantee be comes effec tive from the date of p urchase.
• All work w ill be carr ied out by D yson Appliance s (Aust) Pty Ltd., Avery R obinson
Ltd. (NZ ), Singapore’s author ised age nt - Ser vice @H ome Pt e Ltd. Indo nesia’s
author ised age nt- PT Higienis Indonesia o r their authorise d agents.
• Any par ts replaced will b ecome the property of D yson Appliances (Aus t) Pty L td.,
Avery R obinson L td. (NZ ), Dyson S ingapore Pte Ltd., PT Higienis Indonesia.
• The repa ir and replacemen t of your fan under guarantee will not ext end the
period of guarant ee.
• The guarantee prov ides benefits which are additiona l to and do not a ffec t your
statu tory rights as a co nsumer.
• You must provide proof of (b oth the or iginal and any subsequent) delivery/
purchas e before a ny work can b e carrie d out on your D yson fan. Witho ut this
proof, any wor k carrie d out will be c hargeable. Plea se keep you r receipt o r
deliver y note.
WHAT IS COVERED
• The repa ir or replacement of the fan if it i s found to be defec tive due to f aulty
materi als, workmanship or f unction within 2 years of purchase (if any part is n o
longer a vailable o r out of manu facture, Dyso n will repla ce it with a f unctional
replacement part).
WHAT IS NOT COVERED
Dyson s hall not be liable for costs of re pair or rep laceme nt of a produ ct incur red
as a result o f:
• Normal w ear and te ar.
• Accide ntal dama ge, fault s caused b y neglige nt use or care, neglec t, carele ss
operat ion or handling of the fan which is no t in accordance with this manua l.
• Damage a s a result of u se not in accordance with the ra ting plat e.
• Blockag es - please refer overleaf f or details on how to unblock the fan.
• Use of par ts and accesso ries other than those produced or recommended
by Dyson.
• Damage f rom ext ernal so urces suc h as transi t, weather, electrical outages or
power surges.
• Repairs or alterations car ried out by parti es other t han Dyson or its au thorised
agents.
• Failures c aused by circumsta nces out side Dy son’s control.
If you are in any doubt as to w hat is cove red by your guarantee, please c all the
Dyson Custome r Care Help line on:
Australia 1800 239 766
New Zeal and 080 0 397 667
Singap ore 7000 435 7546
Indone sia 021 707 39766
Rememb er: Always disco nnect p lug from mains before inspec ting for problems.
If the fan w ill not ope rate, fir st check the mains s ocket has e lectr icity supply and
that the p lug is prop erly inserted into the socket.
REGISTERING YOUR GUARANTEE
To help us ensure you receive prompt a nd eff icient se rvice, please register as a
Dyson f an owner. The re are three ways to do this:
• Online (A ustralia and New Ze aland only)
AU: ww w.dyson.co m.au/register
NZ: ww w.dyson.co.nz/register
• By calling t he Dyso n Custom er Care Helpline.
• By completing and returnin g the enclosed for m to us by mail.
This will confirm ow nership of your Dyson fan in th e event of an in surance l oss,
and enable us to contact you if n ecessary.
DYSON CUSTOMER CARE
If you have a query about your D yson fan call the D yson Cus tomer Ca re
Helplin e and quote your seria l number, or contact us vi a the Dys on website.
The serial numbe r can be found on the rat ing plate which is on th e base of th e
produc t.
Most qu eries ca n be solve d over the ph one by one of o ur Dyson Customer Care
Helplin e staf f.
If your Dyson fan needs servicin g, call the Dyson Cus tomer Care Helplin e to
discuss a vailable o ptions.
DYSON CUSTOMER CARE DETAILS
If there are any queries, please call the D yson Cus tomer Care Helpli ne
AU: 1800 239 766 (Mon-Fri 8:0 0am to 6:0 0pm ES T,
Sat-S un 8:30am t o 4:00pm E ST)
www.dyson.com.au
NZ: 0800 397 667 (Mon-Fri 8:30am to 5:00pm)
www.dyson.co.n z
SG: 700 0 435 7546 (Mon-Fri 9:0 0am to 6:0 0pm)
www.dyson.com.sg
ID: 021 707 39766 (Mon-Fr i 9:00am to 5:00pm)
www.dyson.co.id
ABOUT YOUR PRIVACY
Dyson m ay use your informa tion provi ded for future mar keting and researc h
purpos es (inclu ding sending comme rcial electronic m essag es) and may disclose
it to third parties for the pur poses of providing t he ser vices you have requ ested,
or to our bus iness pa rtners or profe ssional a dviser s. If you wish to access your
personal information or s ee our full privac y policy, please cont act us at
custom ercare@dyson.c om.au
DISPOSAL INFORMATION
Dyson p roduct s are made f rom high gra de recyclable ma terials . Please d ispose
of this product res ponsibl y and recycle where possible.
When your Dyson f an reach es the end o f its life, we are responsible for its safe
disposal. You can send your old Dys on fan bac k to us (at our co st) and we will
organise for it to be re cycle d.*
*Please note that not all par ts are re cyclable. Rec ycling of parts is subject t o the
capabilities of 3rd p art y supplie rs. Available in Aus tralia onl y.
Simply:
1. Box up your old D yson fan.
2. Take your package to your lo cal post o ffic e and send to the addre ss below:
Dyson We Recycle
Reply Paid 83215
Dyson S erv ice Centre
Unit 6 & 7, 7-11 Parraweena Rd
Taren Point, NSW 2229.
PRODUCT INFORMATION
Produc t weight 1.72kg (25cm), 1.79kg (30c m).
Please n ote: Small details may vary f rom those s hown.
OPERATING MANUAL
REGISTER
YOUR 2 YEAR
GUARANTEE
TODAY
ASSEMBLY
ON/OFF AIRFLOW
CONTROL
OSCILLATION
click
1
click 12
Dyson Customer Care
If you have a q uestio n about you r Dyson f an, call the D yson
Custom er Care Hel pline with y our seria l number an d details
of where an d when you b ought the f an, or conta ct us via th e
Dyson w ebsite. T he serial n umber can b e found on th e rating
plate wh ich is on the ba se of the pro duct.
AU Dyson Customer Care
[e-mail]
1800 239 766
Dyson A pplianc es (Aus t) Pty Lt d.,
PO Box 283 5,
Taren Point, NS W 2229,
Austra lia
ww w.dyson.com .au
NZ Dyson Customer Care
dyson@aver yrobinson.co.nz
0800 397 667
Avery R obinson Lt d.,
Unit F, 151D Marua Road,
Ellersl ie, Auckla nd 1051,
New Zeal and
ww w.dyson.co.n z
SG D yson Customer Care
[e-mail]
7000 435 7546
Serv ice @ Home P te. Ltd.,
2 Leng Kee R oad, #04 -09A Thye H ong Centr e,
Singap ore 159086
ww w.dyson.com .sg
ID Dyson Customer Care
serv [e-mail]
021 707 39766
PT. Higien is Indone sia
Permata P laza Top Floor, TF- 04,
JI, M. H. T hamrin Ka v. 57,
Jakart a 10350
Indone sia
ww w.dyson.co.i d
www.dyson.com
JN.3 9614 PN.18431-01-07 18 .03.11
QUESTIONNAIRE
THANK YOU FOR YOUR TIME
1 Do you own any other air movement pro ducts?
Air conditioner Table fan
Ceiling fan Tower fan
Pedestal fan Floor fan
Humidifier Air purifier
No Fan heater
Other, please specify
2 Which brand of fan are you replacing or adding to?
Dyson Heller
Mistral Coral Breeze
Dimplex Sunbeam
IXL Don’t know
Other, please specify
3 Why did you choose to buy a Dyson fan?
(Please rate each statement on a scale of 1to5,
1being the least important and 5the most important).
12345
Dyson reputation ■■■■■
Smooth, powerful air flow ■■■■■
Previous experience of D yson ■■■■■
Safety ■■■■■
Features ■■■■■
Easy to clean ■■■■■
Price/spe cial offer ■■■■■
Store staff recommendation ■■■■■
Lates t model/technology ■■■■■
Aesthetics ■■■■■
Friend/family recommendation ■■■■■
4 Where did you first hear about Dyson fans?
From friends and family
From a TV/magazine/internet advert
Saw it in a store catalogue
Saw it in a store
Recommended by salesperson
Online blog/review article
Email from Dyson
5 Where did you look for additional information?
Dyson website
Online reviews and forums
Retail staf f
Retail catalogue
No additional research was done
6 Do you own other Dyson products?
Vacuum cleaner
Handheld
Handstick
Fan
No
7 Where do you intend to use the Dyson fan?
(Please tick as many boxes as applicable)
Bedroom
Lounge
Dining room
Kitchen
Study
Other, please specify
8 What is your household income?
Less than $45,00 0
Between $45,0 00 – $75,000
Between $75,000 – $100,0 00
Over $100,00 0
9 To which age group do you belong?
16 – 24
25 – 34
35 – 44
45 – 54
55 – 64
65+
10 Would you recommend a Dyson fan to your friends and family?
Yes
No
11 Do you have children?
Under 5 years
5+ years
No children
Children no longer at home
Pregnant
12 Which best describes your home?
Up to 2 beds
3-4 beds
More than 4 beds
Please take a few moments to answer our questions.
They will help us develop new products for the future.
Lower the loop amplifier onto
the base, aligning the arrows.
1Once aligned, turn the loop
amplifier clockwise to lock.
2
IMPORTANT
Remove the clear
film once the machine
is assembled

Note your serial number for future reference.
Your Dyson fan will be covered for parts and labour for
2 years from the date of purchase, subject to the terms of
the guarantee.
If you have a query about your Dyson fan, call the Dyson
Customer Care Helpline quoting the serial number and
details of where/when you bought the fan. The serial
number can be found on the rating plate which is on the
base of the product.
Most queries can be solved over the phone by one of our
Dyson Customer Care Helpline staff (details below).
Visit our website to register your full parts and labour
guarantee online (Australia and New Zealand only).
AU: www.dyson.com.au/register
NZ: www.dyson.co.nz/register
REGISTER
BY MAIL
Complete and return
the form to Dyson in the
envelope supplied.
REGISTER
BY PHONE
Call our dedicated Helpline.
REGISTER
ONLINE
Visit our website to register your full
parts and labour guarantee online
(Australia and New Zealand only).
AU: www.dyson.com.au/register
NZ: www.dyson.co.nz/register
AU 1800 239 766
NZ 0800 397 667
SG 7000 435 7546
ID 021 707 39766
3 EASY WAYS TO REGISTER YOUR 2 YEAR GUARANTEE
IMPORTANT SAFETY
INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USING THIS APPLIANCE
When using an electrical appliance, basic precautions
should always be followed, including the following:
WARNING
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR INJURY:
1. This fan is not intended f or use by you ng children or perso ns with re duced physical,
sensor y or reasoning cap abilitie s, or lack of experie nce and kn owledg e, unless t hey
have been given supervision or ins truction by a responsible person c oncerning use
of the appliance to en sure that they can use the appliance safely.
2. Young children sho uld be sup ervis ed to ensu re that they do not pla y with the f an.
3. The lo op amplifier must be fitted securely before operating this fan. D o not dismantle
the fan or use without the loop amplif ier fitted.
4. Do not operate any fan with a damaged cable or p lug. Disc ard fan or return to a
Dyson a uthorised ser vice agent for exa mination and/or repair. If th e supply cable
is damaged, it must b e replac ed by Dyson, our ser vice ag ent or simil arly qualified
persons in order to a void a hazard.
5. If the fan is not working as i t should or h as been d amaged, d o not use; contact the
Dyson Custome r Care Help line.
6. Do not run the cable unde r carpet ing. Do not c over the cable with throw rugs,
runner s or similar coverings . Arrang e the cabl e away from traff ic areas and where
it will not b e trippe d over.
7. Turn ‘OFF’ all cont rols before unplug ging. Unplug from outlet whe n not in use fo r
extended per iods. To avoid a tripping hazard, saf ely coil th e cable.
8. Do not unplug by p ulling on th e cable. To unplug, grasp the plug, not th e cable.
9. Su itable fo r dry loc ation ON LY. Do not use outdo ors or on we t surfaces and do not
expose to water or rain.
10. Do not handle plug o r fan with w et hands.
11. Do not stretch the c able or pla ce the cab le under s train. Keep the cable away fro m
heate d surfa ces.
12. Do not put any object into op enings or t he inlet gr ille. Do not u se with any o pening
blocked; ke ep free of dust, lint, hair a nd anything that m ay reduc e airflow.
13. Do not us e near furnaces, firepla ces, stoves or other high temp erature h eat sour ces.
14. Do not us e in conjunction wi th or direc tly nex t to an air freshener or similar
produc ts.
15. Do not us e any clean ing agents or lubri cants on t his fan. Unplug before cleaning or
carrying out any maintenance.
16. Use onl y as descr ibed in this manual. D o not carr y out any ma intenan ce other t han
that shown in this man ual, or as advised by th e Dyson Custome r Care Help line.
17. The use of an exten sion cabl e is not reco mmende d.
18. Alwa ys carr y the fan by the body, do not carry it by the loop a mplifie r.
READ AND SAVE THESE
INSTRUCTIONS
Do not pull o n
the cabl e.
Do not st ore near
heat so urces.
Do not use n ear
naked fl ames.
Do not car ry by the
loop amp lifier.
Look for blockages in the air inlet holes.
Use a soft brush to remove debris.
To clean, wipe with a dry or damp cloth.
Do not use detergents or polishes to clean the fan.
Look for blockages in the small aperture inside the
loop amplifier. Use a soft brush to remove debris.
Adjust base forward or backward for required
airflow angle.
Clearing blockages
Cleaning
Tilt function
For illus tration p urpos es only.
REGISTER
BY MAIL
Complete and return
the form to Dyson in the
envelope supplied.
REGISTER
BY PHONE
Call our dedicated Helpline
REGISTER
ONLINE
Visit our website to register your
full parts and labour guarantee
online (Australia and New
Zealand only).
AU: www.dyson.com.au/register
NZ: www.dyson.co.nz/register
AU 1800 239 766
NZ 0800 397 667
SG 7000 435 7546
ID 021 707 39766
3 EASY WAYS TO REGISTER YOUR 2 YEAR GUARANTEE
GUARANTEE FORM
Title Surname
First name
Telephone
email
Postcode
Addres s
Date of purchase / / Countr y of purchase Australia New Zealand
Serial number
Store of purchase
Mobile
Singapore Indonesia
Privac y Act
Dyson may use this information for future marketing and rese arch purposes (including sending commercial elec tronic messages) and may
disclose it to third par ties for the purposes of providing the services you have requested or to our business par tners or professional advisers.
If you wish to access your personal information or se e our full privacy policy, please contact us at [e-mail]
If you do not wish to receive marketing information by these metho ds from Dy son please tick this box.