Dyson HP03 User manual

HP03
REGISTER YOUR
2 YEAR GUARANTEE
TODAY
OPERATING MANUAL
1. Download the Dyson Link app,
available on iOS and Android.
2. Select ‘Add a Product’ from
within the app and follow
the on screen instructions.
3. Input the above information
when requested to do so.
Setting up Dyson Link app
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2
Note your serial number for future reference.
This illustration is for example purposes only.
Dyson contact details
Australia
Website: www.dyson.com.au
Email: [email protected]
Dyson Customer Care: 1800 239 766 (Mon-Fri 8:00am to 6:00pm EST,
Sat-Sun 8:30am to 4:00pm EST).
Address: Dyson Appliances (Aust.) Pty Limited, PO Box 2835, Taren Point,
NSW 2229 Australia.
New Zealand
Website: www.dyson.co.nz
Email: [email protected]
Dyson Customer Care: 0800 397 667 (Mon-Fri 8:30am to 5:00pm).
Address: Avery Robinson Ltd., Unit 6, 99 Carbine Road, Mount Wellington,
Auckland, 1060, New Zealand.
4 EASY WAYS TO REGISTER YOUR 2 YEAR GUARANTEE
REGISTER
BY MAIL
Complete and return
the form to Dyson in the
envelope supplied.
REGISTER
BY PHONE
Call our dedicated Helpline.
REGISTER
ONLINE
Visit our website to register your
Dyson full parts and labour
guarantee online.
REGISTER WITH
YOUR SMARTPHONE
Download the Dyson Link app
and you will be taken through
registration as part of the
set up.
AU 1800 239 766
NZ 0800 397 667
AU: www.dyson.com.au/register
NZ: www.dyson.co.nz/register
DYSON CUSTOMER CARE
THANK YOU FOR CHOOSING TO BUY A
DYSON APPLIANCE.
After registering your 2 year Dyson guarantee, your Dyson
appliance will be covered for parts and labour (excluding
filters) for 2 years from the date of purchase, subject to the
terms of the guarantee. If you have any questions about your
Dyson appliance, call the Dyson Helpline with your serial
number and details of where/when you bought the appliance.
Most questions can be solved over the phone by one of our
trained Dyson Helpline staff.
Your serial number can be found on your rating plate which is
on the base of the appliance.
Visit our website to register your Dyson full parts and labour
guarantee online, and for online help, support videos, general
tips and useful information about Dyson.
AU: www.dyson.com.au/support
NZ: www.dyson.co.nz/support
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3
IMPORTANT SAFETY INSTRUCTIONS
BEFORE USING THIS APPLIANCE READ ALL INSTRUCTIONS AND CAUTIONARY MARKINGS
IN THIS MANUAL AND ON THE APPLIANCE
When using an electrical appliance, basic precautions should always be followed, including
the following:
WARNING
THE FAN AND THE REMOTE CONTROL BOTH CONTAIN MAGNETS.
1. Pacemakers and defibrillators may be affected by strong magnetic fields. If you or someone in your
household has a pacemaker or defibrillator, avoid placing the remote control in a pocket or near to
the device.
2. Credit cards and electronic storage media may also be affected by magnets and should be kept
away from the remote control and the top of the appliance.
WARNING
These warnings apply to the appliance, and also where applicable, to all tools, accessories,
chargers or mains adaptors.
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR INJURY:
1. When used in heating mode the appliance is hot when in use and for a short period after use.
To avoid burns, do not let bare skin touch hot surfaces. When moving the appliance hold it by the
base, not the air loop amplifier.
2. Keep combustible materials, such as furniture, pillows, bedding, papers, clothes and curtains, at
least 0.9m (3 feet) from the front of the appliance and keep them away from the sides and rear
when the appliance is plugged in.
3. Use only as described in this Dyson Operating Manual. Do not carry out any maintenance other
than that shown in this manual, or advised by the Dyson Customer Care Helpline. Any other use
not recommended by the manufacturer may cause fire, electric shock, or injury to persons.
4. Ensure appliance is fully assembled in line with the instructions before use. Do not dismantle the
appliance or use without the loop amplifier fitted.
5. Do not allow to be used as a toy. Close attention is necessary when used by or near children.
Children of less than 3 years should be kept away unless continuously supervised. Children should
be supervised to ensure that they do not play with the appliance and remote control.
6. Children aged from 3 years and less than 8 years shall only switch on/off the appliance provided
that it has been placed or installed in its intended normal operating position and they have been
given supervision or instruction concerning use of the appliance in a safe way and understand
the hazards involved. Children aged from 3 years and less than 8 years shall not plug in, regulate
and clean the appliance or perform user maintenance. CAUTION – Some parts of this product
can become very hot and cause burns. Particular attention has to be given where children and
vulnerable people are present.
7. This Dyson appliance is not intended for use by persons (including children) with reduced physical,
sensory or mental capabilities, or lack of experience and knowledge, unless they have been given
supervision or instruction by a responsible person concerning use of the appliance to ensure that
they can use it safely.
8. Suitable for dry locations ONLY. Do not use outdoors or on wet surfaces. Do not use in bathrooms,
laundry areas or similar indoor locations. Never locate the appliance where it may fall into a
bath or other water container. Do not use or store where it may get wet or in the immediate
surroundings of a bath, a shower, or a swimming pool.
9. This appliance has hot parts inside. Do not use it in areas where petrol, paint, or flammable liquids
are used or stored or where their vapours are present. Do not use in conjunction with or directly
next to an air freshener or similar products.
10. Do not locate directly below a mains electricity supply socket.
11. Always plug directly into a wall socket. Never use with an extension cable as overloading may
result in the cable overheating and catching fire.
12. Do not handle any part of the plug or appliance with wet hands.
13. Do not use with a damaged cable or plug. If the supply cable is damaged it must be replaced by
Dyson, its service agent or similarly qualified person in order to avoid a hazard.
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4
Do not pull on
the cable.
In order to avoid
overheating and fire
hazard, do not cover
the appliance.
Do not store near
heat sources.
Do not carry by the
air loop amplifier.
The air loop amplifier
is not a handle.
Do not use near
naked flames.
Do not spray scented
products such as air
freshener or perfume
near the filter or
the appliance.
14. Do not unplug by pulling on the cable. To unplug, grasp the plug, not the cable.
15. Do not stretch the cable or place the cable under strain. Keep cable away from heated surfaces.
16. Do not run cable under carpeting. Do not cover cable with throw rugs, runners or similar coverings.
Arrange cable away from traffic area and where it will not be tripped over.
17. To prevent a possible fire, do not use with any opening or exhaust blocked, and keep free of dust,
lint, hair, and anything that may reduce airflow. Do not put any object into the inlet grill or the
exhaust opening as this may cause an electric shock or fire, or damage the appliance.
18. Do not use on soft surfaces, such as a bed, where openings may become blocked.
19. In order to avoid overheating, do not cover the heater.
20. For the best performance, place on the floor, in the corner of the room, at least 1m from any wall
and facing into the centre of the room.
21. Turn off all controls before unplugging. Unplug before connecting any tool or accessory.
22. Do not use any cleaning agents or lubricants on this appliance. Unplug before cleaning or carrying
out any maintenance.
23. If there is a loose fit between the plug and the socket or the plug becomes very hot, the socket may
need to be replaced. Check with a qualified electrician to replace the socket.
24. WARNING: Chemical Burn and Choking Hazard. Keep batteries away from children. This product
contains a lithium button/coin cell battery. If a new or used lithium button/coin cell battery is
swallowed or enters the body, it can cause severe internal burns and can lead to death in as little
as 2 hours. Always completely secure the battery compartment. If the battery compartment does
not close securely, stop using the product, remove the batteries, and keep it away from children.
If you think batteries might have been swallowed or placed inside any part of the body, seek
immediate medical attention.
25. If the appliance is not working as it should, has received a sharp blow, has been dropped,
damaged, left outdoors, or dropped into water, do not use and contact the Dyson Customer
Care Helpline.
26. Contact the Dyson Customer Care Helpline when service or repair is required. Do not disassemble
the appliance as incorrect reassembly may result in an electric shock or fire.
27. Do not put any object into openings or the inlet grille. Do not use with any opening blocked;
keep free of dust, lint, hair, and anything that may reduce airflow.
28. Always carry the appliance by the base, do not carry it by the loop amplifier.
29. To avoid a tripping hazard wind the cable when not in use.
30. Do not use near furnaces, fireplaces, stoves or other high temperature heat sources.
31. Do not use in conjunction with or directly next to an air freshener or similar products. Do not
spray or apply perfumes directly on or near the filter. Keep essential oils and chemicals away from
the appliance.
32. The appliance should not be forcefully turned or oscillated, under any circumstances. This will
cause damage to the oscillation mechanism.
33. When removing or replacing the filter, take care to keep your fingers clear.
IMPORTANT SAFETY FEATURES
For your safety this appliance is fitted with automatic cut-out switches that operate if it tips
over or overheats. If the switches operate, unplug the appliance and allow it to cool. Before
restarting, check and clear any blockages and ensure the appliance is on a solid level surface.
READ AND SAVE THESE INSTRUCTIONS
THIS DYSON APPLIANCE IS INTENDED FOR HOUSEHOLD USE ONLY
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5
Remote control
Remote control docks magnetically.
Attach the remote control to the top of the
appliance with the buttons facing down.
The Dyson Link app can also be used to control your appliance.
To operate, point the
remote control toward
the front of the base.
Standby ON/OFF
Airflow control
Auto mode
Sleep timer
Focused mode
Oscillation ON/OFF
Diffused mode
Night mode
Thermostat control
Fan mode
Flashing green =
Flashing white =
Solid white =
Off =
Solid white =
Solid green =
Off =
Off =
Solid red =
Solid white =
Solid white =
Display icons
Setting up Dyson Link app
The appliance can be enhanced when connected to the Dyson Link app on your smart device.
Product SSID
XXXXX-XXX-XX-XXXXXXXX-XXXX
Product Wi-Fi Password
XXXXXXXX
Mac addre ss
XX:XX:XX:XX:XX:X X
2. Select ‘Add a Product’ from
within the app and follow the on
screen instructions.
1. Download the Dyson Link app,
available on iOS and Android.
In order to connect the appliance,
you will need the information on
the front on this manual.
Wi-Fi is ready to connect to
your Dyson Link app
Wi-Fi connecting
Wi-Fi connected
Wi-Fi disabled
cleaning/ air quality target
has not been met
clean/air quality target
has been met
appliance is not in auto
cleaning mode
appliance is heating
appliance has reached
target temperature
appliance is in night mode
appliance is not in night mode
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6
Press the blue fan mode button to enter fan mode. The
power button light will change from red to blue to indicate
that you have entered fan mode. To adjust the airflow
speed use the airflow control button or use auto mode for
automatic control.
Each time the heating mode is selected, it conducts a short calibration cycle. Airflow will be automatically controlled during this cycle.
Once the calibration cycle is complete, it will revert to the selected airflow speed.
Press the red thermostat control button until the digital display shows the target room temperature. The power button light will change
from blue to red to indicate that you have entered heating mode. The heating symbol will be red while heating and will change to
white when the target room temperature has been reached. Once the target room temperature has been reached, the appliance will
stop heating the air. If the room temperature falls below the target temperature, the appliance will start to heat again. The red circle
surrounding the power button remains on when the product is in heater mode. To adjust the airflow speed use the airflow control button
or use auto mode for automatic control.
Room heating to 23°C Room heated to
23°C or above
Appliance is in fan mode
Appliance is in heating mode
Heating and fan modes
On first use, the appliance will default to a temperature 3°C
higher than the detected room temperature. Thereafter, the
appliance will remember the last target temperature set.
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7
Air quality below target
• Air quality below target
• Below target room
temperature
• Air quality below target
• Target room
temperature met
Air quality target met
• Air quality target met
• Target room
temperature met
Air quality improving
• Air quality target met
• Below target room
temperature
When auto mode is enabled (indicated by an A symbol in the bottom left corner of the display), the on-board sensors will
intelligently adjust the speed of the appliance according to the air quality.
Auto mode
Appliance is in auto fan mode
Appliance is in auto heating mode
If the air is clean the A symbol will turn green and the numerical display will switch off. If the air quality worsens the A symbol will turn
white and the appliance will automatically restart cleaning the room. While cleaning, the numerical display will show the airflow speed.
Selecting auto mode adjusts the airflow according to the air quality in the room.
For additional control the Dyson Link app can be used to further adjust the sensitivity of the appliance.
A period of 6 days is required after the appliance is first used for the sensor to calibrate. During this period the appliance
may be more sensitive to VOCs (such as odours) than normal.
When auto mode is used while in heating mode, the appliance is both purifying and heating the air. The appliance will display the
target room temperature, not the fan airflow. Once the target room temperature has been reached, the appliance will stop heating the
air. If the air quality target has not been met, the fan will continue to run in order to keep purifying the air. If the room temperature falls
below the target temperature, the appliance will start to heat again.
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8
5 secs
Night mode
If the appliance is not in auto mode, the airflow speed will reduce to level 4. When night mode is activated, if it is already
below level 4, it will remain the same. This can be manually changed if desired. The display will illuminate briefly, then fade
as before. If in auto mode the airflow speed will be reduced automatically.
When night mode is enabled (indicated by an illuminated
half moon symbol in the bottom right corner of the display),
the display will dim and after 5 seconds will fade to off. The
half moon symbol remains illuminated.
The night mode will dim the display and run quietly, making it ideal for use while sleeping.
Diffused and focused modes
Diffused mode
Press the wide angle button
to change from a personal
directed airflow to a whole
room airflow.
Heating and fan modes
work in this mode.
Focused mode
Press the narrow angle button
to change from a whole room
airflow to a personal directed
airflow.
Heating and fan modes work
in this mode.
Oscillation Airflow speed control
Airflow speed control
To change the airflow
speed press the airflow
control button. The digital
display will show the new
speed; after 3 seconds it will
change back to the target
temperature.
Oscillation control
To start the appliance
oscillating, press the
oscillation control button.
To stop the appliance
oscillating, press it again.
The appliance will not
oscillate when the control
buttons are pressed.
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9
5 secs
This appliance is hot when in use and for a
short period after use. Do not let bare skin
touch hot surfaces. If children are present,
consider positioning the appliance out of
their reach.
Unplug from the mains electricity supply. If the appliance has been in use, leave for
1 to 2 hours before cleaning to allow the appliance to cool completely. Dust may
accumulate on the surface of the machine. Wipe dust from the loop, filter unit and
other parts with a dry or damp cloth when dust accumulates. Do not use detergents
or polishes.
Clearing blockages
Caution: hot when in useCleaning
Ensure the appliance is unplugged. If the appliance has been in use, leave for 1 to 2 hours in order to allow the appliance to cool
down completely. Look for blockages in the air inlet holes and in the small aperture inside the air loop amplifier. Use a soft brush
to remove debris.
To set the sleep timer, select the desired time. When time
reaches zero, the appliance will go into standby mode.
To cancel, decrease the time until two dashes appear.
The sleep timer will
turn your appliance
off once the time set
has passed.
Sleep timer Tilt function
Carefully hold the base and the main body. Tilt the amplifier
forward or backward for the required airflow angle.
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10
6 sec
1
3 4 5
6 7 8
2
click click
9 10 11
12
click click
When your non-washable filter unit needs replacing the appliance will display the pattern shown. To replace the non-washable filter
unit, follow these steps. If the appliance has been in use, leave for 1 to 2 hours before replacing the filter unit to allow the appliance to
cool down completely. Your Dyson appliance is programmed to remind you to replace the filter unit after 12 months based on 12 hours
usage a day. Please note your indicator will activate sooner with more use. The indicator is only a guide. Use in heavily polluted
environments may require the filter unit to be replaced more regularly. Outside air quality can be checked through the Dyson Link app.
Replacing the filter unit
When disposing of the
exhausted filter unit please do
so in accordance with local
regulations.
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11
6 sec
1
3 4 5
6 7 8
2
click click
9 10 11
12
click click
A clockwise-rotating loading
pattern will be shown on the
LED display.
Once the loading pattern is
complete, the appliance will
return to its normal usage.
When you have re-assembled your appliance, press
and hold the ‘Standby ON/OFF’ button for 6 seconds
on the remote control to reset the filter indicator.
The Dyson Link app will notify you when
your non-washable filter needs to be
replaced. The filter indicator can also be
reset from within the Dyson Link app.
Replacing the filter unit
Clean the hatch every time the filter
is replaced. Open the small hatch on
the side of the appliance. Use a cotton
bud to clean inside and remove any
debris. This maintains sensor accuracy
and ensures the continuing high
performance of the appliance.
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12
10-20 secs
21 secs
If you see a solid ‘E’ when trying to use
the appliance, it shows the appliance
has stopped functioning correctly.
Make sure you have checked the following:
The room temperature is above 5°C.
There are no blockages in the inlet grille or loop amplifier outlet.
The filter has been correctly assembled and doesn’t need to be replaced.
The appliance is correctly plugged in directly to the wall outlet.
If the message still displays, unplug and leave for 10 seconds before turning
on again. If the problem persists, please call the Dyson Helpline.
If you see a flashing ‘E’ when trying
to use the appliance, it is unable to do
what has been requested.
Press and hold the ON/ OFF button
on the appliance for longer than 20
seconds.
It is possible to remove your network details from the appliance.
The Wi-Fi symbol will flash alternately between
white and green to indicate that your network
details have been removed.
Wi-Fi can be enabled or disabled by pressing and holding the ON/ OFF button
on the appliance for between 10 and 20 seconds.
Wi-Fi disabled Wi-Fi enabled
If Wi-Fi is disabled, the appliance will not connect to the Dyson Link app.
If you clear your network settings the appliance will not connect to the Dyson Link app.
Flashing
green =
Off =
Flashing
white =
Solid
white =
Enabling or Disabling Wi-Fi
Clearing your Wi-Fi settings
Troubleshooting
Wi-Fi connected
Wi-Fi connecting
Wi-Fi is ready to connect
to your Dyson Link app
Wi-Fi disabled
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13
USING YOUR DYSON APPLIANCE
PLEASE READ THE 'IMPORTANT SAFETY INSTRUCTIONS' IN THIS
DYSON OPERATING MANUAL BEFORE PROCEEDING.
LOOKING AFTER YOUR DYSON APPLIANCE
• Do not carry out any maintenance or repair work other than that shown in this
Dyson Operating Manual, or advised by the Dyson Customer Care Helpline.
• Always disconnect the plug from the mains before inspecting for problems. If the
appliance will not operate, first check the mains socket has electricity supply and
that the plug is properly inserted into the socket.
OPERATION
• Ensure appliance is fully assembled in line with the instructions before use.
Do not dismantle the appliance or use without the loop amplifier fitted.
• The appliance will not operate in heating mode unless the target temperature is
above the room temperature.
• Each time the heating mode is selected, it conducts a short calibration cycle.
Airflow will be automatically controlled during this cycle. Once the calibration
cycle is complete, it will revert to the selected airflow speed.
• The appliance will not oscillate when the control buttons are pressed.
• Do not lubricate any part of this appliance.
AUTO MODE
• A period of 6 days is required after the machine is first used for the sensor to
calibrate. During this period the machine may be more sensitive to VOCs (such
as odours) than normal.
CONTROL WITHOUT THE REMOTE
• The appliance can be controlled through your Dyson Link app.
DYSON LINK APP CONNECTIVITY
• You must have a live Internet connection in order for the Dyson Link app
to work.
• The appliance only connects to 2.4GHz networks, which includes mostmodern
routers. Check your router documentation for compatibility.
Supported Wi-Fi protocols:
– IEEE802.11b (Not recommended)
– IEEE802.11g
– EEE802.11n (Support only for 2.4GHz)
TILT FUNCTION
• Carefully hold the base and the main body. Tilt the amplifier forward or
backward for the required airflow angle.
AUTOMATIC CUT-OUT
• For your safety this appliance is fitted with automatic cut-out switches that
operate if the appliance tips over or overheats. If the switches operate, unplug
the appliance and allow it to cool. Before restarting the appliance check and
clear any blockages and ensure the appliance is on a solid level surface.
• In heating mode the appliance will automatically switch ‘OFF’ after 9 hours of
continuous use and will return to standby mode. To restart the machine, press
the power button on either the remote control or the base, or restart via the
Dyson Link app.
REPLACEABLE PARTS
BATTERY REPLACEMENT
CAUTION
• Unscrew the battery compartment on the remote control. Loosen the base and
pull to remove the battery.
• Do not install backwards or short circuit the batteries.
• Do not attempt to dismantle or charge the batteries. Keep away from fire.
• Always replace the screw in the remote control.
• Follow battery manufacturers' instructions when installing new batteries
(battery type CR 2032).
NON-WASHABLE FILTER UNIT
• Your filter unit is non-washable and non-recyclable.
• To replace your filter unit follow the steps as shown.
• Failure to replace the filter when prompted may result in changes to product
performance and appearance.
• A new filter unit can be purchased at www.dyson.com/filter.
DISPOSAL INFORMATION
Dyson products are made from high grade recyclable materials. Please dispose
of this product responsibly and recycle where possible.
When your Dyson appliance reaches the end of its life, we are responsible for
its safe disposal. You can send your old Dyson appliance back to us (at our cost)
and we will organise for it to be recycled.*
*Please note that not all parts are recyclable. Recycling of parts is subject to the
capabilities of 3rd party suppliers. Available in Australia only.
Simply:
1. Box up your old Dyson appliance.
2. Take the package to your local post office and send to the address below:
Dyson We Recycle
Reply Paid 83215
Dyson Service Centre
8–10 Mangrove Lane
Taren Point, NSW 2229
• Keep the used batteries away from children as these can still harm children
if swallowed.
• Your filter unit is non-washable and non-recyclable.
• To dispose of your old filter unit: remove it from the appliance and place it in
your household waste bin.
• The battery should be removed from the product before disposal.
DYSON CUSTOMER CARE
THANK YOU FOR CHOOSING TO BUY A DYSON APPLIANCE.
After registering your 2 year Dyson guarantee, your Dyson appliance will be
covered for parts and labour (excluding replacement filters where there is
no defect) for 2 years from the date of purchase, subject to the terms of the
guarantee. If you have any questions about your Dyson appliance, call the
Dyson Helpline with your serial number and details of where/when you bought
the appliance. Most questions can be solved over the phone by one of our
trained Dyson Helpline staff.
Your serial number can be found on your rating plate which is on the base of
the appliance.
• If your Dyson appliance needs a service, call the Dyson Customer Care Helpline
so we can discuss the available options.
REGISTERING YOUR DYSON GUARANTEE
To help us ensure you receive prompt and efficient service, please register as a
Dyson appliance owner. There are four ways to do this:
• Online:
AU: www.dyson.com.au/register
NZ: www.dyson.co.nz/register
• By calling the Dyson Customer Care Helpline.
AU 1800 239 766
NZ 0800 397 667
• By completing and returning the enclosed form to us by mail.
• SMARTPHONE. Download the Dyson Link app and you will be taken through
registration as part of the set up.
This will confirm ownership of your Dyson appliance in the event of an insurance
loss, and enable us to contact you if necessary.
2 YEAR DYSON GUARANTEE
TERMS AND CONDITIONS OF THE DYSON 2 YEAR GUARANTEE
WHAT IS COVERED
• The repair or replacement of your Dyson appliance (at Dyson’s discretion) if it
is found to be defective due to faulty materials, workmanship or function within
2 years of purchase or delivery (if any part is no longer available or out of
manufacture Dyson will replace it with a functional replacement part).
• This Dyson guarantee will only be valid if the appliance is used in the country in
which it was sold.
WHAT IS NOT COVERED
• Replacement filters. The machine’s filter is not covered by the guarantee.
Under your Dyson guarantee, Dyson shall not be liable for costs of repair or
replacement of a product incurred as a result of:
• Accidental damage, faults caused by negligent use or care, misuse, neglect,
careless operation or handling of the Dyson appliance which is not in
accordance with this Dyson Operating Manual.
• Use of the Dyson appliance for anything other than normal domestic purposes
in the country of purchase.
• Use of parts not assembled or installed in accordance with the instructions
of Dyson.
• Use of parts and accessories other than those produced or recommended
by Dyson.
• Faulty installation (except where installed by Dyson).
• Repairs or alterations carried out by parties other than Dyson or its
authorised agents.
• Blockages – please refer to the illustrations and the section ’Clearing
blockages‘ in this Dyson Operating Manual for details of how to look for and
clear blockages.
• Normal wear and tear (e.g. fuse etc.).
• If your Dyson guarantee does not apply, you may have statutory rights
and remedies available to you as a consumer. If you are in any doubt as to
what is covered by your Dyson guarantee, please call the Dyson Customer
Care Helpline.
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DYSON 2 YEAR GUARANTEE
TERMS AND CONDITIONS OF YOUR DYSON 2 YEAR GUARANTEE.
• The Dyson guarantee becomes effective from the date of purchase.
• All work will be carried out by Dyson Appliances (Aust.) Pty Limited,
Avery Robinson Ltd. (NZ) or their authorised agents.
• Any parts replaced by Dyson or its service agents will become the property of
Dyson Appliances (Aust.) Pty Limited or Avery Robinson Ltd. (NZ).
• The repair or replacement of your Dyson appliance under the Dyson guarantee
will not extend the period of the Dyson guarantee.
• The Dyson guarantee provides benefits which are additional to and do not affect
your statutory rights as a consumer.
• You must provide proof of (both the original and any subsequent)
delivery/purchase before any work can be carried out on your Dyson appliance.
Without this proof, any work carried out pursuant to the Dyson guarantee and
any associated delivery charges (both to and from us) will be at your cost,
subject to your statutory rights and remedies as a consumer. Please keep your
receipt or delivery note.
ABOUT YOUR PRIVACY
PRIVACY AND PERSONAL DATA PROTECTION
You will need to provide us with basic contact information when you register
your Dyson Product or the Dyson Link App;
WHEN REGISTERING YOUR DYSON PRODUCT
• You will need to provide us with basic contact information to register your
product and enable us to support your Dyson guarantee.
WHEN REGISTERING VIA THE DYSON LINK APP
You will need to provide us with basic contact information to register the Dyson
Link App; this enables us to securely link your product to your instance of
the App.
• When you register, you will have the opportunity to choose whether you would
like to receive communications from us. If you opt-in to communications
from Dyson, we will send you details of special offers and news of our latest
innovations. We never sell your information to third parties and only use
information that you share with us as defined by our privacy policies which are
available on our website privacy.dyson.com
JN.84661 PN.308600-02-02 21.02.17 www.dyson.com
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4 EASY WAYS TO REGISTER YOUR 2 YEAR GUARANTEE
REGISTER
BY MAIL
Complete and return
the form to Dyson
in the envelope supplied.
REGISTER WITH
YOUR SMARTPHONE
FOR YOUR 2 YEAR
GUARANTEE
Download the Dyson Link app
and you will be taken through
registration as part of the set up.
REGISTER
BY PHONE
Call our dedicated Helpline.
AU 1800 239 766
NZ 0800 397 667
REGISTER
ONLINE
Visit our website to register your
Dyson full parts and labour
guarantee online.
AU: www.dyson.com.au/register
NZ: www.dyson.co.nz/register
3 EASY WAYS TO REGISTER YOUR DYSON 2 YEAR GUARANTEE
GUARANTEE FORM
Date of purchase / / Country of purchase Australia New Zealand
Serial number
Privacy Act
Dyson Appliances (Aust.) Pty Limited (Dyson) may collect and use your personal information to provide you updates on latest products and
services, to analyse and research customer’s choice on products, to provide products and services you have requested and for other purposes
relating or incidental to product guarantee (e.g. product guarantee registration, product recalls) (“the Purposes”). To do so, Dyson may disclose
your personal information to its related bodies, business partners or third parties. Some of the recipients are located overseas, including United
States of America, Amsterdam and United Kingdom.
If Dyson does not collect your personal information, then it may not be able to fulfil the Purposes.
Our privacy policy, located at www.dyson.com.au/support/privacy-policy.aspx, contains information about how you may access and correct your
personal information held by Dyson, and the privacy complaints handling process of Dyson.
You may contact Dyson at [email protected]
If you wish to receive information and updates about Dyson’s products and services, please tick this box. ■
Under the Australian Privacy Principles, before Dyson discloses personal information overseas, Dyson will take such steps as are reasonable in
the circumstances to ensure that the overseas recipient does not breach the Australian Privacy Principles. However, an individual may consent
to such disclosure without this requirement. If you consent to Dyson disclosing your personal information to business partners or third parties
overseas for the Purposes, please tick this box. ■
Note: If you do not provide consent, then Dyson may not be able to fulfil the Purposes.
Title Surname
First name
Telephone
email
Postcode
Address
Mobile
Store of purchase
REGISTER BY
MAIL
Complete and return
the form to Dyson in the
envelope supplied.
Register by phone
Call our dedicated Helpline.
AU 1800 239 766
NZ 0800 397 667
Register online
Visit our website to register your
Dyson full parts and labour
guarantee online.
AU: www.dyson.com.au/register
NZ: www.dyson.co.nz/register
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