EKSA H12E User manual

Environmental Noise Canceling USB
Headset with Microphone

Wide Compatibility
Specification
Weight
Cable Length
Plug
160±10 g
2100±5%mm
USB plug
Directivity
Frequency response
Working voltage
Sensitiveness
Diameter
Sensitiveness
Rated power
Maximum power
Impedance
Frequency response
40 mm
115dB±3dB
10MW
20MW
32Ω±15%
20Hz-20KHz
Unidirectional
100Hz-5000Hz
1.5-3.3V
-38±3dB
Headphones
Microphone
Drivers
Compatible computer models: All windows & Mac system

1.Plug directly the USB into the computer's USB port, the
headset can use automatically, plug in and play, no driver
installation needed.
2. Check the audio setting, ensure the PC online calls speaker
and microphone have been set to EKSA H12E Environmental
Noise Canceling USB Headset.
◎PC audio settings of Windows 7 and Windows 8
Switch to"control panel"--〉"sound"--〉"play", and set the item
to default communication device.
◎PC audio settings of Windows XP
Switch to "control panel" ->Sound and audio device, Select
"audio setting" then select "sound play", and set to EKSA H12E
USB headset.
3. Can make a call or voice chat by network app.
Operating Instruction
▲ Connect Computer

Button Function
▲ Volume Control
Volume up and down: simply adjust the scroll wheel up
and down to increase or decrease the volume.
▲ Speaker mute
Push and Slide the button switch up to the mute mark on
wired remote shutter, you can use the mute function.
▲Adjust the mircophone
Bend the microphone tube, then make the tube aim at your
mouth to gain best voice clarity.
Volume“+”
Volume“-”Mute
Unmute

Headphone FAQ
▲I can't hear the voice from an other side or the music is
soundless while playing
Possible causes and Solutions:
◎Check the controller on the cable, please adjust the
volume.
◎Check that your external speakers are still supplied with
power and there have no loose connector.
when you are using a laptop, you may have accidentally
turned off the sound switch. Pay attention to the loudspeaker
symbol on the respective key.
◎Check whether the sound is switched on in the system tray
at the bottom right next to the loudspeaker symbol. When the
sound is off, you'll see a red circle icon here.
If the sound is switched on, the controller may be lowered to
Zero. Click on the loudspeaker symbol in the system tray and,
if necessary, lift the controller upwards.
◎Check the audio settings of your computer to see whether
you have selected EKSA H12 Telecom Headset as the input
device.
▲Another side cannot hear my voice
Possible causes and Solutions:
Maybe you've turned off the microphone.Press the switch to
turn on microphone.
Maybe the microphone lever is misaligned.Adjust the
microphone lever to come closer to your mouth.
Maybe you haven't default the EKSA H12E USB Headset
for audio device on PC.

◎For Windows XP system :
Switch to "Control Panel" -> "Sound and Audio Device" ->
"audio" choose your earphone for the default audio device.
◎For Windows Vista and Windows 7 systems:
Switch to "Control Panel" and select "Audio"
To highlight earphone, please select "Default Setting" in the list,
then select "Default Communication Device”, and click "OK".
◎For Mac OS X system :
Choose Apple menu, and enter "System Preference" -> "audio"
->"Output"/ Select your earphone EKSA H12E for "Audio
Output Device".
▲The sound from the earphone is distorted, and I hear
echoes from it.
Possible causes and Solutions:
◎Turn down the volume of online calls until the sound
distortion is solved.
◎If you hear your own voice echoed during voice calls, the
echo cancelling function is not working properly on the other
person's device and the sound from the earpiece is sent back
to you through the microphone. advise the person you are
talking to set his device as below, under “Settings> About
Threema> Troubleshooting” to change the “Echo Suppression”
(from “Software Echo Suppression” to “Hardware Echo
Suppression” or vice versa).

▲Another earphone for playing music doesn't work
Possible causes and Solutions:
Maybe EKSA USB earphone has been set as the default audio
device.
◎For Windows XP System:
Switch to" Control Panel" -> " Sound and Audio Device" -> "
Audio".
Set your selected device as default device in “Audio Playing".
◎For Windows Vista and Windows 7 System:
Switch to" Control panel" and select" audio".
lb highlight the device you select, please select" Default
Setting" in the list,and click" OK".
◎For Mac OS X system:
Choose Apple menu, and enter" System Preference" and click"
Audio".
▲The sound is loud even though in the minimum volume.
Possible causes and Solutions:
Turn down the volume of online calls or the media players on
your PC.
▲All the buttons on remote shutter are infeasible
The USB Headset will no longer power on when the PC is in
standby or hibernation mode. Please ensure that your PC
keeps on.