ELCOM Euro-2500T User manual

Euro-2500T
User manual
Version 1.32
ELCOM
This manual, or any part, must not be copied or distributed without the
consent of the Elcom company.
All rights of Elcom Ltd. are reserved.

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Introduction, basic characteristics Euro-2500T © Elcom Ltd.
Table of Contents
1 Introduction ...................................................................................................................... 6
1.1 Important ............................................................................................................................................. 6
1.2 Basic definitions ................................................................................................................................ 8
2 Cash register characteristics ...................................................................................... 10
2.1 Parts of ECR, basic parameters ..................................................................................................... 10
2.2 External equipment connectivity .................................................................................................... 12
2.3 The Euro-2500T keyboard ................................................................................................................ 14
2.4 Button names and their functions ................................................................................................. 15
2.5 Displays layout ................................................................................................................................. 17
2.5.1 Euro-2500T cashier display layout ............................................................................................. 17
2.5.2 Euro-2500T customer display layout .......................................................................................... 17
2.5.3 Display backlight ........................................................................................................................ 17
2.6 Mode button ...................................................................................................................................... 17
2.7 Paper rolls installation .................................................................................................................... 19
2.8 Usage and storage of thermal paper ............................................................................................. 20
3 PROGRAM MANUAL .................................................................................................... 21
3.1 Initialization ...................................................................................................................................... 22
3.2 Recommended procedure of Euro-2500T programming ............................................................. 23
3.3 Flags programming ......................................................................................................................... 23
3.3.1 Initial programming of system flags ............................................................................................. 23
3.3.2 System flags correction ............................................................................................................. 24
3.3.3 Printing flags values .................................................................................................................. 24
3.3.4 Flag 1 - number of decimal places for price, amount and VAT display, method of rounding ............
TAX system .............................................................................................................................. 25
3.3.5 Flag 2 - TAX printing, number of logo lines, blank lines... .......................................................... 25
3.3.6 Flag 3 - receipt number, cash register number ........................................................................... 25
3.3.7 Flag 4 - enforced operations ...................................................................................................... 26
3.3.8 Flag 5 - parameters of serial communication ............................................................................... 26
3.3.9 Flag 6 - printing mode setting ..................................................................................................... 27
3.3.10 Flag 7 - time setting .................................................................................................................. 27
3.3.11 Flag 8 - date setting ................................................................................................................. 27
3.4 Programming TAX rates ................................................................................................................... 27
3.4.1 TAX rate programming ................................................................................................................. 28
3.4.2 TAX name programming ............................................................................................................... 28
3.4.3 Correction of the TAX program ................................................................................................... 29
3.4.4 Printing of preprogrammed TAX values ....................................................................................... 29
3.5 Logo programming ......................................................................................................................... 29
3.5.1 Logo programming procedure ...................................................................................................... 29
3.5.2 Correction of the logo lines ........................................................................................................ 30
3.5.3 Printing the programmed logo lines ............................................................................................. 30
3.6 Cashiers programming ................................................................................................................... 30
3.6.1 The Cashiers name programming ............................................................................................... 31

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© Elcom Ltd. Euro-2500T Introduction, basic characteristics
3.6.2 The Cashiers password programming ........................................................................................ 31
3.6.3 Cashier authorization programming ............................................................................................. 31
3.6.4 Correction of Cashier ................................................................................................................. 32
3.6.5 Printing of Cashier values .......................................................................................................... 32
3.7 Function texts programming .......................................................................................................... 32
3.7.1 Function texts programming ........................................................................................................ 32
3.7.2 Correction of function texts ....................................................................................................... 33
3.7.3 Printing of function texts setting ................................................................................................ 33
3.8 Add-on and discount programming .............................................................................................. 34
3.8.1 Add-on and discount values ....................................................................................................... 34
3.8.2 Add-on and discount programming .............................................................................................. 34
3.9 Programming for departments ....................................................................................................... 35
3.9.1 Programming of department unit price ......................................................................................... 35
3.9.2 Programming of department flags ................................................................................................ 36
3.9.3 Programming of department name ............................................................................................... 37
3.9.4 Correction of program for departments ....................................................................................... 37
3.9.5 Printing of the department values .............................................................................................. 37
3.10 Sales unit programming ............................................................................................................... 38
3.10.1 Sales unit programming ............................................................................................................. 38
3.10.2 The correction of sales unit programming ................................................................................. 39
3.10.3 The sales unit setting printout .................................................................................................. 39
3.11 Programming for PLUs ................................................................................................................. 39
3.11.1 Programming of PLU unit price .................................................................................................. 40
3.11.2 The PLU first flag programming ................................................................................................. 40
3.11.3 The second PLU flag programming ........................................................................................... 41
3.11.4 Programming of PLU name ........................................................................................................ 42
3.11.5 Programming of PLU bar codes ................................................................................................ 43
3.11.6 Fast PLUs price programming ................................................................................................... 44
3.11.7 PLU stock programming ............................................................................................................ 44
3.11.8 Correction of PLU program ....................................................................................................... 44
3.11.9 Printing of PLU settings ........................................................................................................... 44
3.12 Euro currency programming ........................................................................................................ 46
3.12.1 Stage without Euro currency ................................................................................................... 46
3.12.2 1st stage of Euro currency ...................................................................................................... 46
3.12.3 2nd stage of Euro currency ..................................................................................................... 46
3.12.4 3rd stage of Euro currency ...................................................................................................... 47
3.13 Character code tables .................................................................................................................... 48
3.13.1 Hexadecimal character code table ........................................................................................... 48
3.13.2 The alphabetical character table .............................................................................................. 49
4 Operation manual in registration mode ................................................................. 50
4.1 Before you start the day .................................................................................................................. 50
4.1.1 Recommended procedures for manager at the beginning of the day .......................................... 50
4.2 Status and functions that should be known before the beginning of registration ................ 50
4.2.1 Error warning .............................................................................................................................. 50
4.2.2 Cashier log-in button .................................................................................................................. 50
4.2.3 Cashier log-out button ................................................................................................................ 51
4.2.4 Finalization of transaction .......................................................................................................... 51

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Introduction, basic characteristics Euro-2500T © Elcom Ltd.
4.3 Samples of basic registration procedures ...................................................................................51
4.4 Registration by means of departments ......................................................................................... 53
4.4.1 Entries into departments ............................................................................................................ 53
4.4.2 Repeated entries into departments ............................................................................................. 54
4.4.3 Multiplication entries into departments ....................................................................................... 54
4.4.4 Split-pricing entries into departments ......................................................................................... 54
4.4.5 Successive multiplication entries into departments .................................................................... 55
4.4.6 Single item entries into departments ........................................................................................... 55
4.4.7 Overwriting of the preprogrammed price with the department entries ......................................... 55
4.5 PLU entries ....................................................................................................................................... 56
4.5.1 Basic PLU entries ...................................................................................................................... 56
4.5.2 Multiplication PLU entries .......................................................................................................... 57
4.5.3 Individual PLU entries ................................................................................................................ 57
4.5.4 Suppressing of preprogrammed PLU price ................................................................................. 57
4.5.5 Split pricing PLU entry ............................................................................................................... 58
4.5.6 Successive multiplication PLU entries ....................................................................................... 58
4.5.7 Credit card payment via EFT terminal ......................................................................................... 58
4.6 Other registrations ........................................................................................................................... 61
4.6.1 Registration by bar code ............................................................................................................ 61
4.6.2 Registration by external PC keyboard ........................................................................................ 62
4.6.3 The weight entry by electronic scales ....................................................................................... 63
4.6.4 PC ON-LINE mode ...................................................................................................................... 63
4.7 Corrections ....................................................................................................................................... 64
4.7.1 Clearing ...................................................................................................................................... 64
4.7.2 Voids .......................................................................................................................................... 64
4.8 Percent and constant add-on and discount ................................................................................. 66
4.8.1 Percent and constant add-on ..................................................................................................... 66
4.8.2 Percent and constant discount .................................................................................................. 67
4.9 Printing a reference number or the customer number ............................................................... 68
4.10 Received on account entries ........................................................................................................ 68
4.11 Cash or check paid out entries .................................................................................................... 69
4.12 Refund entries ................................................................................................................................ 70
4.13 Accounting in Euro currency ....................................................................................................... 71
4.13.1 Stage without Euro currency ................................................................................................... 71
4.13.2 1st stage of Euro currency ...................................................................................................... 71
4.13.3 2nd stage of Euro currency ..................................................................................................... 72
4.13.4 3rd stage of Euro currency ...................................................................................................... 73
5 REPORTS ......................................................................................................................... 74
5.1 How to print out reports ................................................................................................................. 74
5.2 The generated reports ..................................................................................................................... 74
5.3 The report contents ......................................................................................................................... 74
5.3.1 Reports of departments .............................................................................................................. 75
5.3.2 The PLU report ........................................................................................................................... 75
5.3.3 Financial report ........................................................................................................................... 75
5.3.4 Cashier report ............................................................................................................................ 76
5.3.5 Total X report ........................................................................................................................... 76

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© Elcom Ltd. Euro-2500T Introduction, basic characteristics
5.3.6 Periodical X report ................................................................................................................... 76
5.3.7 Total Z report ............................................................................................................................ 76
5.3.8 Periodical Z report .................................................................................................................... 76
5.3.9 Hour report ................................................................................................................................. 76
5.3.10 The stock report ....................................................................................................................... 77
5.4 How to print X reports ................................................................................................................. 78
5.5 Samples of X reports ................................................................................................................... 79
5.6 How to print out Z reports .......................................................................................................... 81
5.7 Samples of Z reports ................................................................................................................... 82
6 SOFTWARE Eurosoft ..................................................................................................... 84
6.1 Eurosoft basic characteristics ........................................................................................................ 85
6.1.1 Basic characteristics of Eurosoft software ............................................................................... 85
6.2 Installation of Eurosoft software .................................................................................................... 85
6.2.1 Software installation from floppy disk ........................................................................................ 85
6.2.2 Software installation from CD ..................................................................................................... 86
6.3 How to start Eurosoft ...................................................................................................................... 86
6.4 Eurosoft min menu .......................................................................................................................... 86
6.5 Settings ............................................................................................................................................. 87
6.6 Edit ..................................................................................................................................................... 88
6.7 Send ................................................................................................................................................... 88
6.8 Receive .............................................................................................................................................. 90
6.8.1 Receipt of programmed data from ECR to PC ............................................................................. 90
6.8.2 Receipt of sales data from ECR to PC ....................................................................................... 91
6.9 Overview and print ........................................................................................................................... 92
6.10 End menu ........................................................................................................................................ 92
7 OPTIONAL ACCESSORIES ........................................................................................... 93
7.1 Bar code scanners ........................................................................................................................... 93
7.2 Cash drawer ...................................................................................................................................... 94
7.3 External display ................................................................................................................................ 94
8 HELP ................................................................................................................................. 95
8.1 Information and error messages .................................................................................................... 95
8.2 What to do in case of power failure .............................................................................................. 97
8.2.1 Power failure .............................................................................................................................. 97
8.2.2 Failures of register as a result of interference in the power network ........................................ 97
8.3 Self tests ............................................................................................................................................ 98
8.3.1 Self-test of electronics and display ........................................................................................... 98
8.3.2 Self-test of the printer ................................................................................................................ 98
8.3.3 Self-test of the keyboard ........................................................................................................... 98

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Introduction, basic characteristics Euro-2500T © Elcom Ltd.
•Install the cash register in a place where it will not be exposed to direct sunlight, unusual
temperature changes (under 0° C and above 50°C) or high humidity. Installation in such
places could result in damage to the cabinet and electrical components.
•Leave the cash register turned on for at least 8 hours to charge the NiCd memory back
up accumulator to full capacity.
•After transporting the unit from a cold environment to a warm one or vice versa, do not
switch on the cash register for at least 20 minutes, giving all components time to adjust
to the new temperature conditions.
•Do not operate the cash register with wet hands unless you have a special wet cover.
Water could seep into the interior of the Euro-2500T and cause component failure.
•Clean the cash register with a dry, soft cloth. Never use such cleaning agents as petrol
or solvents. Using such chemicals can result in discoloration or deterioration of the
cabinet.
•Avoid spilling any liquids on the cash register as they may damage its functionality. The
keyboard should be carefully protected.
•Connect the cash register with the supplied adapter into a standard network plug. Other
electrical equipment connected in the same network circuit may cause improper func-
tioning of the cash register. In an environment with strong interference use the special
anti-interference aids recommended by the manufacturer of the cash register.
•If the cash register malfunctions, contact your authorized dealer for service. Do not try
to repair the register yourself. Do not open the cash register!
•Pull out the AC/DC adapter plug from its electrical connection if the device is to be fully
disconnected.
•During receipt printing wait until the printer has finished printing. Do not tear off the
receipt during printing. Printer damage may result.
•Use only high-quality thermo paper. Improper ribbons may result in damage to the
printer or shorten its lifetime. With suitableribbons and careful maintenance of the
printer, its average lifetime is up to 25 milions lines.
•If the red streak appears at the end of the paper ribbon, change this ribbon as soon as
possible. If the ribbon is changed late it can cause printer damage, or decrease lifetime
of the printer.
1.1 Important
The ELCOM company wishes to thank you for the purchase
of the EURO-2500T cash register. Please read the instruc-
tions and become familiar with its functions and operations
before you start to operate this equipment. Keep this manual
for future use. It will help you to solve most problems en-
countered in its operation.
1 Introduction

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© Elcom Ltd. Euro-2500T Introduction, basic characteristics
•Journal paper storage recommendations: Do not expose thermo paper to light. Store
where the temperature is not higher than 40°C. Avoid contact of thermo paper with PVC,
mollificators, organic dissolvent or glue.
•Use only the supplied AC/DC adapter or source recommended by the authorised dealer
for electrical connection. Use of other types of adapters may result in damage to the
cash register.
•Use only the program recommended by your authorized dealer as well as the original
interconnecting cable for the cash register communication with a computer. For bar code
scanners use only the connector recommended in these instructions.
•If the cash register is not used for a long time it is necessary to turn on the ECR for at
least 24 hours per 3 months of disuse to charge the internal NiCd memory back-up
accumulator and prevent data memory loss.
•If the cash register is used in ways other than those described in these instructions, the
dealer cannot be responsible for data inaccuracy and resulting damage.
•Only CE certificated equipments can be connected to the Euro-2500T cash register. In
the case of not using CE certificated equipments Elcom company is not responsible for
any damages or CE incompliance of the whole system. Please contact your authorized
dealer or Elcom company to get more information about equipments connectivity.

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Introduction, basic characteristics Euro-2500T © Elcom Ltd.
Logo
The heading on each printed receipt is introductory information preceding description of the goods pur-
chased. It is mainly used to identify the cash register owner (company name, tax information, company
identification, etc.).
Department
Department (DPT) is used to denote the goods groups having some common features (dairy products,
foodstuffs, fruit etc.). It is characterized by name, parameters and by the preprogrammed selling price, if
it is to used for direct sale.
PLU
(Price Look Up) abbreviation for the denomination of the specific goods (goods item). The PLU code
represents the goods name, the sale price and flags (assignment to the goods group, VAT level, PLU type
etc.)
E.g. Full-fat milk - 13,50 SK, White yogurt - 7,50 SK).
Relationship between the departments and PLUs.
The following example clearly describes the relation between the goods groups (departments) and the goods
items (PLU). 16 PLU and 4 goods groups are used here.
ELCOM STORE
Electronic equipment
ID1: 0123456789876543546
ID2 : 01234567/9876
THANK YOU
Your receipt
Goods
DPT1 DPT2 DPT3 DPTn
Dairy products Sweets AlcoholPastry
PLU1
PLU2
PLU3
PLU4
PLU5
PLU6
PLU7
PLU8
PLU9
PLU10
PLU11
PLU12
PLUn
PLUn
PLUn
PLUn
Fruit yogurt
Skimmed milk
Colby cheese
Monterey Jack
Nut chocolate
To ffe e
Waffers
Mon chéri
Wholemeal
Bun
Swiss roll
Napoleon 0,5L
Beer
Russian vodkaSoya bread
Metaxa 0,7L
1.2 Basic definitions

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© Elcom Ltd. Euro-2500T Introduction, basic characteristics
Report
The sale overview by the choice (financial, total, cashier, PLU etc.)
There are two basic types of reports: X and Z.
X- reports print the concrete sales values (according to the report choice) without resetting the
data.
Z- reports print the sales values of the called report. After printing the values, all values are
reset to zero in the cash register memory.
Bar code.
Coding of the numeric description of products into bars corresponds with clearly defined international rules.
If the product has an assigned bar code, it appears on each of these goods. The most frequently used code
for product or merchandise denomination in Europe is a 13-digit code according to the EAN norm (EAN-13)
and the 8-digit code EAN-8.
Bar code scanner
A bar code scanning device is used to improve speed and
accuracy in goods registration.
System flags.
Basic settings of the register that largely influence correctness of the cash register functions. (Number of
decimal places, system of numbers rounding, date, time, etc.)
EAN-13 EAN-8

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Introduction, basic characteristics Euro-2500T © Elcom Ltd.
2.1 Parts of ECR, basic parameters
2 Cash register characteristics
Keyboard
Cashier display
Journal shifting
Receipt shifting
Top ECR cover
Receipt gap
Customer display
Rear connector panel
Power