Elite Screens TE100HC2 User manual

Tension Electric Screen
CineTension Series
Users Guide
USER’S GUIDE
Rev. 1.1

IMPORTANT SAFETY INSTRUCTIONS
 Please read this guide prior to installation.
 Make sure the current rating is equal to the appliance rating when an extension cord is
used.
 Do not use any accessories not provided by the manufacturer. We will not be responsible
for any risks of fire, electric shock, or injuries resulting from the use of other accessories
not supplied by the manufacturer.
 Make sure the screen is mounted in a horizontal level. We suggest consulting with a
professional such as a carpenter, or using a laser leveler.
INSTALLATION
MOUNTING INSTALLATION
Wall Mounting Cealing Mounting Ceiling Recessed Mounting
*Allow 2”of spacing between the front and back of the screen casing.
I. Masonry Anchor is applied on concrete wall / ceiling; Plastic Plug is applied on wooden
wall / Ceiling.
II. Plastic Plug & wooden screw are applied to the wooden wall / ceiling for screen sizes
equal to or less than 120” inches (diagonal). Masonry anchor is for concrete wall / ceiling
installations and for screen sizes greater than 120” inches (diagonal).
III.Install the Alum Extruded Hanger Set onto the slide channel and move to the desired
position before it is screwed on tightly.
MOUNTING ACCESSORIES
Rev. 1.1
A. ScrewNut(M10)x4 E. AlumExtrudedHangerx2
B. Boltx2 F. MasonryAnchorx2
F
E
B
A
C
D
C. ScrewNut(M6)x4 G. PlasticPlugx2
Upon assembly the
bracket will slide
into the casing rails
for mounting.
D. Washer x 4 H. Wooden Screw x 2
Warning: These are standard accessories included with the
ceiling/wall brackets. Models may vary and anchors will not
support all models. Elite will not be liable for improper installation.

Remote control and 3 & 4 prong wire information
16.2 mm. in width
Rev. 1.1
Up
Stop
Down
1”1/2
IR Receiver
The 4 prong cable will be
connected from the control
to the screen.
6.02 mm. in width
Up
Stop
Down
2”7/8
13.9 mm. in width
The receiving box can be hidden
from sight, by simply using the
RF remote you will still have
access to control the screen. The
wire are standard 3 and 4 prong
wires 99” inches in length. When
p
roperly installed you will see the
LED light up in red. This is a
feature on the box that will
indicate it is working properly. If
the LED light does not turn on
p
lease disconnect and reconnect.
When pressing the button you
should hear a clicking sound,
signifying it is sending the signal
to the screen.
The 3 prong cable will
be connected from the
outlet to the control box.
IR codes
Up = 0XDD
Stop = 0XCC
Down = 0XEE
This is the IR (Infra-Red) remote with
a range of 15 Ft. Battery size AAA
This is the RF (Radio Frequency) remote
with a range of 30 Ft. Battery size AAA
** Please remember to always point to the wall switch receiver when using the IR remote. The IR remote can also work with a
Universal Learning Remote Control usually by programming the Screen’s IR codes in your Universal Learning Remote.

FOR REFERENCE ONLY:
Tension Screen Adjustment It is not required for the tension to be
(Attention: This adjustment is not required. The screen’s tension has been set to achieve
best performance. Always contact an Elite Screen Technician for assistance to avoid
damaging the screen and voiding your warranty.)
Rev. 1.1
By pulling the knob and turning it Clockwise it will
start creating more tension to the screen. By pulling
the knob Counterclockwise it will start to release
tension. The screen is preset with tension.
Trouble Shooting
If the electric screen does not move, please check the following:
1. Check the power supply first. The screen will not move without power.
2. Make sure the power cord is plugged to the power outlet.
3. Check all cable connections to see if any may be disconnected.
4. If the screen works well with the line switch but not with the remote control, please make sure the
remote controls have batteries or replace them with new ones.

FAQ’s
1. Q: What are the differences between the IR and RF remotes?
A: An Infra-Red remote is designed for short distance use, like your television remote. IR requires
direct aim at the IR source located inside your 3-wall switch. RF remote control is designed for long
distance use. The RF is a unique remote configured to only work with your 3-way wall switch
included with this screen. If the RF remote control is lost or misplaced, the entire 3-wall switch will
need to be replaced (Please keep in a safe place). Change the battery every 6 months.
2. Q: How is the screen material cleaned?
A: The screen material can be cleaned with mild soap and water only. Do not use cleaning
substances with chemicals, as it will damage the screen material.
3. Q: What type of batteries do the remote controls use?
A: The IR and RF remote controls use AAA alkaline batteries.
4. Q: Can you manually pull down this electric screen?
A: Absolutely not, manually pulling down the screen will damage the electronic motor rolling
system.
5. Q: Can the electric screen be used in a 220-volt outlet?
A: No, the screen can only be used in 110-volt outlets.
6. Q: What is the recommended distance my first row should be?
A: The recommended distance should equal the width x2 of your screen. However, this may vary
depending on the projector type and environment light.
7. Q: How high should I hang the projector screen?
A: The recommend lowest level of the projector screen should at an eye level of the first row seat.
8. Q: Technical Support or Problem Report
A: The best way to report a problem is to send an email to T[email protected]
or call 1-877-511-1211 Ext.202 / 234 / 313.
Rev. 1.1

Rev. 1.1
Warranty Policy - Electric Screens
• One (1) year warranty parts and labor from purchase date as follows (except for refurbished units as specified below):
• Refurbished units carry a 90-day parts and labor warranty.
• Demo units or open box items carry a full 1-year parts and labor warranty.
• Each party will be responsible for one way shipping during the warranty period.
• A RMA (Return Merchandise Authorization) number must be issued in order to process a replacement or to
authorize a return for warranty repair. Elite Screens will, at its sole option, replace or repair the defective unit with a
brand new replacement *(see exceptions below) after the defective unit is received. Once the product is received, Elite
Screens will send out a new *unit to the customer by ground service (subject to inventory availability). Please do not
return any unauthorized items to Elite Screens, as they will be refused. The RMA number must be included on the
outside label of your shipping box and shipping documents. Our warehouse is not authorized to accept returns without
an RMA number on the shipping label. RMA numbers are valid for 45 days from the date of issue.
Missing Parts must be reported within 7-days of receipt. If reported after 7 days, customer will be responsible for
shipping and handling fees. If reported after 30 days of receipt, customer is responsible for cost of the parts and
shipping & handling fees.
Telephone [phone] Fax: [phone]

Rev. 1.1
REGISTER YOUR ELITE PRODUCT
TWO WAYS TO REGISTER YOUR WARRANTY WITH ELITE SCREENS INC.
A. On Line (Faster and Easier)
www.elitescreens.com/register.html
A. Fill out & Fax to [phone], Attn: Customer Service Dept.
*Your Name: _______________________________________________________
Address: ____________________________________________________________
City/State/Zip ________________________________________________________
*e Mail Address: _____________________________________________________
_
*Phone: _____________________________________________________________
*Screen Model: _______________________________________________________
*Serial Number: _______________________________________________________
*Date of Purchase: _____________________________________________________
*Dealer / Reseller Purchased from (name of the reseller): _____________________
What is your Projector Model: ___________________________________________
Application: ___ Home ___ Education ____ Corporation _____ Government
___ Others
How would you rate this screen? ___ Excellent___ Good ___ Ok ___ Improvement needed
Comments:
If you have pictures of your screen you’d like to share with us, please email your pictures to
[email protected]
For any technical inquiries, please email to [e-mail] or call [phone].
(*Required Field)
(562)-483-8198 Ext. 313 / 234 / 202
www.elitescreens.com