Elite Screens DE103C82H User manual

www.elitescreens.com [e-mail]
Dual-Motor Electric Screen
Osprey Dual Format Series
Ver. 1 . 1
User’s Guide

www.elitescreens.com [e-mail]
1
1. Besuretoreadthis manual beforeuseand followthe
p
rocedures
Please retain this manual for future reference.
To avoid any damage, do not use in conjunction with any accessories not recommended
by the manufacturer. Handle the device carefully during transportation to avoid damage.
Do not install the device on uneven or inclined surfaces.
Do not put heavy objects on the power cord and position it properly to avoid creating a trip
obstacle.
Never overload the power cord to prevent an electric overload which may cause an electrical
shock or fire.
Guard the device from any liquid or foreign object to avoid electrical shock or fire due to
loose contact or short circuit.
2. There are no user serviceable parts in the device. No one except authorized technicians can
open this device.
Make sure tha
t
the power source this device is connected to has a continuous power flow.
The rating label on the product indicates the rated voltage.
Do not handle the power plug when your hands are wet or your feet are in contact with water.
3. Do not use this device under the following circumstances:
Disconnect the power cord under the condition of heavy wind, rain, thunder or
lightning.
Avoid direct sunshine, rain shower or moisture.
Keep away from fire sources and high temperature to prevent this device from overheating.
Cut off the power supply first before transportation or maintenance.
Im
p
ortant Safety and Warning Precaution s

www.elitescreens.com [e-mail]
2
RF
Batteries
Accessories for the Os
p
re
y
Dual Series
O
p
eratin
g
the screen
IR Wall box
IR Eye receiver
Please always point to
The eye receiver when
using the IR remote
Bubble level

www.elitescreens.com [e-mail]
3
The Osprey Dual series screen’s main unique feature is the capability of changing the screen’s ratio to 2.35:1
and 16:9 with the push of a button from the included RF (Radio Frequency), IR (Infrared) remote control, or
wall box switch. This is accomplished by the screen’s dual screen materials and motors.
The following describes the process for each of these two ratio settings.
1. Press the 2.35:1 button on the RF remote / IR remote / wall box switch so the screen can lower and display
a 2.35:1 format.
Fig. 2
Fig. 3
UP
2.35:1
16:9
UP
2.35:1
16:9
O
p
eratin
g
the Os
p
re
y
Dual Series Screen
PLEASE NOTE:
The Osprey Dual Series screen does not have a built-in Infrared sensor. The IR “eye” receiver must be connected to the
built-in RJ-45 input in order for the IR remote to function.

www.elitescreens.com [e-mail]
4
P
lease read this guide prior to installation.
●Make sure the current rating is equal to that of the appliance rating when an extension cord is used.
●Do not use any accessories not provided by the manufacturer with this screen. We will not be
responsible for any risks of fire, electric shock, or injuries resulting from the misuse of this product
with accessories not designed for use with this product.
●Make sure the screen is mounted in a horizontal level position. We suggest consulting with a
p
rofessional if you are unsure on how to perform a proper installation.
2. By pressing the 16:9 button on either the IR/RF/wall box switch the 2.35:1 format screen will completely
retract back into the housing as the 16:9 format screen material descends.
3. Press “UP” button and the screen will completely retract back into the housing.
Fig. 6
Fig. 5
Fig. 4

www.elitescreens.com [e-mail]
5
A
Qty 4 -
Woodscrew and
Hollow Wall
Anchor
The Osprey Dual series screen is designed for installation on a wall. All hardware is included to allow a wall
installation however we do strongly recommend a professional installation for safety purposes.
Mounting accessories list - Please make sure all of the following items have been supplied before proceeding
with installation.
C
Qty 2 – M4
Screws
B
Qty 2 - Mounting
Brackets
Installation
A
B
Step 1: Mark the location of
where the screen is to be installed
and drill your holes. Align the
Mounting Bracket (B) with the
drilled holes and insert the screw
(A) into the drilled holes and
secure them.
wall
Step 2: Position the screen in
line with the Mounting
Bracket (B) onto the slide
channel on top of the screen’s
case and move the screen to
the desired position.
Step 3: Loc
k
the position in
place by securing and
tightening it with the M4
screws (C).
Screen case
Slide Channel
C

www.elitescreens.com [e-mail]
6
Elite Screens - Osprey Dual-Motor Series Dimension Table
Unit: mm
Models
Screen
Diag. &
Aspect
Ratio
Case
Length
(A2)
Screen
Width
(A1)
View
Width
(A)
Screen
Material
to
Bottom
Bar
(B1)
View
Height
(B)
Screen
Overall
Height
(B2)
end
cap
height
(B4)
Screen
Material
to Wall
Distance
(C1)
end
cap
width
(C)
DE103C82H103"(2.35:1)26512488238812181016138817025120
82"(16:9)26512488180612181016138817025120
DE115C92H115"(2.35:1)29522786268613451143151517025120
92"(16:9)29522786203213451143151517025120
DE123C98H123"(2.35:1)31182965286514211219159117025120
98"(16:9)31182965216714211219159117025120
Unit: Inches
Models
Screen
Diag. &
Aspect
Ratio
Case
Length
(A2)
Screen
Width
(A1)
View
Width
(A)
Screen
Material
to
Bottom
Bar
(B1)
View
Height
(B)
Screen
Overall
Height
(B2)
end
cap
height
(B4)
Screen
Material
to Wall
Distance
(C1）
end
cap
width
(C)
DE103C82H103"(2.35:1)104.4 98.0 94.0 48.0 40.0 54.6 6.7 1.0 4.7
82"(16:9)104.4 98.0 71.1 48.0 40.0 54.6 6.7 1.0 4.7
DE115C92H115"(2.35:1)116.2 109.7 105.753.0 45.0 59.6 6.7 1.0 4.7
92"(16:9)116.2 109.7 80.0 53.0 45.0 59.6 6.7 1.0 4.7
DE123C98H123"(2.35:1)122.8 116.7 112.855.9 48.0 62.6 6.7 1.0 4.7
98"(16:9)122.8 116.7 85.3 55.9 48.0 62.6 6.7 1.0 4.7
Front view of screen
Side view of screen
Bracket dimensions

www.elitescreens.com [e-mail]
7
●Two (2) year warranty parts and labor from defects in workmanship from purchase date as follows
(except for refurbished or open box units as specified below):
●Each party will be responsible for one way shipping during the warranty period.
●DOA (Defective On Arrival): Must be reported within seven7 business days of receipt. An RMA
(Return Merchandise Authorization) number must be issued in order to process a replacement. Elite
Screens will replace the DOA (Defective On Arrival) unit with a brand new replacement *(see
exceptions below) after the DOA unit is received and/or confirmed defective. Once the product is
received, Elite Screens will send out a new* unit to the customer by ground service. Should a problem
be reported after the 7-day grace period, the item must be shipped to us for warranty repair.
●Missing Parts must be reported within the 7-day (DOA) grace period. If reported after 7 days,
customer will be only responsible for shipping and handling fees. If reported after 30 days of receipt,
customer is responsible for cost of the parts and shipping & handling fees.
Please do not return any unauthorized items to Elite Screens, as they will be refused as shipper’s expense.
The RMA number must be included on the outside label of your shipping box and shipping documents.
Our warehouse is not authorized to accept returns without an RMA number on the shipping label. RMA
numbers are valid for 45 days from the date of issue.
*A new or refurbished replacement will be sent out to the customer depending on the type of purchase (new or
refurbished) or based on stock availability.
●All shipping damages must be reported within 7 business days upon receipt of the Product. After 7 days
customer is responsible for all incurred costs
●Inspect all shipments upon arrival. If damage or loss is apparent upon delivery do not accept the shipment
until you make a notation of the damage on all copies of the carrier's delivery receipt and have the driver
sign all copies to acknowledge the damage. Do not sign a clear receipt for damaged or missing items or
there will be no basis for a claim. Ask the carrier to make a detailed inspection of the damage. File a claim
with the carrier. Cooperate and follow up as necessary to secure final settlement
●Immediately advise Elite Screens of all damages or problems. Do not return merchandise to Elite Screens.
File your claim with the carrier enclosing copies of the bill of lading (signed by the driver) and inspection
report as support. Keep all packing materials and boxes with the damaged product. DO NOT throw anything
away. Although Elite Screens will provide any assistance possible we can not be responsible for the actual
filing of claims on the carrier or accept liability for non-collectable freight claims
For Warranty and Service requests please fill out a RMA /Service Form a
t
http://www.elitescreens.com/service_form.htm.
Please Visit this link for full Warranty information:
http://www.elitescreens.com/service.htm

www.elitescreens.com [e-mail]
8
REMEMBER TO REGISTER YOUR WARRANTYAT
WWW.ELITESCREENS.COM/REGISTER.HTM
US & Canada Tech Support & Warranty Claim
Please contact us at [e-mail] or call [phone] #3 Service
Europe Tech Support & Warranty Claim
Please contact us at [e-mail] or call [phone]
Asia Tech Support & Warranty Claim
Please contact us at [e-mail] or call [phone]
Taiwan Tech Support & Warranty Claim
Please contact us at [e-mail] or call [phone]
America:
Elite Screens Inc
16410 Manning Way
Cerritos, CA 90703 USA
Tel: [phone] (877-511-1211)
Fax: [phone]
[e-mail]
www.elitescreens.com
Europe:
Elite Screens Europe GmbH
Elite Screens Europe GmbH
Lübecker Straße 1
22087 Hamburg, Germany
Tel: [phone]
Fax: [phone]
[email protected]
www.elitescreens.eu
Latin America Contact:
[email protected]m
East Asia Contact:
[email protected]
India Contact:
[e-mail]
Japan Contact:
[e-mail]
Asia:
Elite Screens China Corp.
Longxi Duimianling Industry Zone
Longcheng Longgang District,
ShenZhen GuangDong, China
Tel: [phone]
Fax: [phone]
[e-mail]
www.elitescreens.com.cn
Taiwan:
Elite Screens Taiwan Co. Ltd.
N
o.38, Alley 22, Lane 66, Sec. 5, Nanjing E.
Rd., Songshan District, Taipei City 105,
Taiwan
Tel: [phone]
Fax: [phone]
[e-mail]
www.elitscreens.com.tw