Elkron HI-Connect MP500/4 User manual

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DS80SW24-034B LBT80906
GB
User Manual
Hi-Connect
MP500/4 Systems
MP500/8
MP500/16
MP500/4N

2 User MP500/xx
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All rights reserved. The partial or total reproduction of this document is authorised only for the purpose of installing the MP500 System.
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TABLE OF CONTENTS (from Rel.sw. 3.70)
1 -MP500/XX SYSTEMS................................................................................................................................................................. 4
1.1 STARTING SCREEN.................................................................................................................................................................. 4
1.1.1 Available Actions ............................................................................................................................................................... 5
1.1.2 GSM Countercall ............................................................................................................................................................... 6
2 -CONTROL PANEL MANAGEMENT ........................................................................................................................................ 10
2.1 MENU STRUCTURE ................................................................................................................................................................ 10
2.2 FIRST CONNECTION............................................................................................................................................................... 11
2.2.1 Start and peripheral alignment......................................................................................................................................... 11
2.2.2 Start and programming alignment ................................................................................................................................... 12
2.3 DATA CHANGES...................................................................................................................................................................... 13
2.3.1 Data changes from Hi-Connect ....................................................................................................................................... 13
2.3.2 Control panel data changes from keypad........................................................................................................................ 14
2.3.3 Smart data uploading and downloading........................................................................................................................... 14
2.4 SCREENS................................................................................................................................................................................. 16
2.4.1 Structure/Functions.......................................................................................................................................................... 16
3 -CONFIGURATION MENU ........................................................................................................................................................ 18
3.1 PERIPHERAL UNITS................................................................................................................................................................ 18
3.1.1 Peripheral units setting.................................................................................................................................................... 18
4 -INTERACT WITH THE CONTROL PANEL MENU .................................................................................................................. 19
4.1 EVENT LOG FILE/SYSTEM LOG FILE .................................................................................................................................... 19
4.1.1 Actions available.............................................................................................................................................................. 20
4.2 Arm / disarm system ................................................................................................................................................................. 21
4.3 INPUTS ISOLATION................................................................................................................................................................. 21
4.4 ENABLE / DISABLE KEYS ....................................................................................................................................................... 22
4.5 ENABLE / DISABLE USERS..................................................................................................................................................... 22
4.6 INPUTS STATUS...................................................................................................................................................................... 23
4.7 ENABLE/DISABLE OUTPUTS.................................................................................................................................................. 24
4.8 NOTES...................................................................................................................................................................................... 24
5 -WEB SERVER MANAGEMENT (it500web)............................................................................................................................. 25
5.1 MENU STRUCTURE ................................................................................................................................................................ 25
5.2 FIRST CONNECTION............................................................................................................................................................... 25
5.2.1 Start and parameter alignment........................................................................................................................................ 25
5.2.2 Data modified on Hi-Connect........................................................................................................................................... 26
5.3 CONFIGURATION MENU......................................................................................................................................................... 27
5.3.1 Camera configuration ...................................................................................................................................................... 27
5.3.2 Network parameters ........................................................................................................................................................ 27
5.4 PROGRAMMING MENU........................................................................................................................................................... 28
5.4.1 General parameters......................................................................................................................................................... 28
5.4.2 E-Mail –Cloud parameters.............................................................................................................................................. 29
5.4.3 Event customisation......................................................................................................................................................... 29
5.4.4 Cameras.......................................................................................................................................................................... 30
5.5 INTERACT WITH WEB SERVER MENU.................................................................................................................................. 31
5.5.1 Update FW ...................................................................................................................................................................... 31
5.5.2 Connection test................................................................................................................................................................ 31
5.5.3 Web Server Info............................................................................................................................................................... 31

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1 - MP500/XX SYSTEMS
The following manual briefly describes most common operations for the management of MP500/4, MP500/8, MP500/16 and MP500/4N
systems , via the Hi-Connect software. Following screenshots refers to a MP500/8 system, it is possible that the other models show
slight differences of the described features.
For further information, consult the systems user manual.
1.1 STARTING SCREEN
After accessing the Control panel management, the appearing screen will have the same structure as the one below:
The top panel (1) contains management data for connection to the control panel and/or Web Server.
The left panel (2) contains the function selection menu and the dates of some important operations carried out with the control panel.
On the lower status bar (3), it is possible to read the information about the connection state, the data exchange with the control panel
and the interactions with the files.
On the left panel, there is also a button , on the right of the menu, which allows hiding the area to display completely the
programming pages.
The panel can be displayed again clicking on the button .

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1.1.1 Available Actions
In this screen, it is possible to:
. If the control panel had been associated with a Web Server, you can choose whether
to connect to the Control Panel or Web Server to manage their parameters.
connect with the selected device.
during the connection phase, cancel the connection in progress.
end the connection in progress.
choose the connection mode the selected device.
A window will appears containing the possible modes.
By selecting one, the window closes and the button shows the summary of the connection selected.
For example:
enabled if the device is connected, uploads the configuration.
enabled if the device is connected, downloads the configuration saved in the database of the current screen. The
system status is checked before carrying out the operation and only if the system is completely disarmed, the download will be
completed.
In all the configuration screens, the actions available are:
saves the configuration of the current screen.
prints the configuration of the current screen. In the “Peripheral” screen, prints the configuration of the entire
system.
Note: the functions “Load data from control panel” and “Download programming into Control panel” are not available in the
following screens:
- Inputs, Outputs Readers and Keypads (it is possible to upload or download the data by selecting the “BUS Peripheral units”
node).
- Inputs, Outputs, Remote Controls and Security (it is possible to upload or download the data by selecting the “Radio Devices”
node).
- Event codes and Input codes (it is possible to upload or download the data by selecting the C200b Protocol node)
- T.P. parameters and T.P. controls (it is possible to upload or download the data by selecting the Time Programmer node).
- Event log, Arm/disarm system, Exclude/include inputs, Enable/disable Keys, Enable/disable Users and Input status (only data
loading to Control panel is possible).

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1.1.2 GSM Countercall
Thanks to the Grazie the functionality called “GSM Countercall” it is possible to remote manage the control panel using a standard
“Voice SIM” (no M2M and/or incoming Fax/Data number). In order to use the performance it is required:
- In the control panel enable the Remote Access:
oFrom the keypad by entering with Master code
in Enable -> Advanced -> Remote Access choose “Enable”
- in Hi-Connect manage the modem connected to the telephone line on which you want to be called
oIn the Start-Up Screen
In Connections move under “Telephone Connections” the icon associated with the COM port connected to
the modem
In the appearing pop-up choose the modem model connected to the computer between the available ones
and do not remove the flag at “Enable modem to receive Alarms/Countercalls”; confirm with “End” button
then “Save and Close”.
For further details consult paragraph –Connections of the user manual “Hi-Connect –Installation and
management”

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- In Hi-Connect enable Alarms/Countercalls reception
oIn Start-Up Screen
In Settings -> Alarms/Countercalls Reception flag
Alarms/Countercalls Reception enabled
Receive Alarms/Countercalls via telephone connections
Confirm with “Save and close” button
- In control panel enable Type A Countercall:
oFrom the keypad by entering with Installer Code
In Telephone Dialer -> Advanced -> Return call select “Ret. Call Type A”
oIn Hi-Connect
In Managements -> System select the system and press “Open in management”
From the system management screen choose the Telephone Trx -> Telephone Parameters node
and in the Countercall/GSM Countercall box select “Type A” voice then confirm with the “Save”
button

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- Store in the control panel the telephone number on which you want to be called as the first number in numerical order set
with “Modem” sending mode between the stored ones in one of these methods:
oFrom the keypad by entering with installer code
In Telephone Dialer -> Phone Numbers -> Tel. Number select one of the free numbers and set the
telephone number
In Telephone Dialer -> Phone Numbers -> Phone Line select the number and in Select Line choose “GSM
Line”
In Telephone Dialer -> Sending Mode select the number and choose “Modem”
oFrom Hi-Connect (optional)
1
From the system management screen choose the Telephone Trx. -> Telephone Numbers node and set one
of the free numbers with the parameters “Telephone number -> Number on which you want to be called” –
“Vector type –> GSM” – “Sending mode -> Modem” then confirm with the “Save” button
- Store in Hi-Connect the number of the SIM in the control panel
oIn the Start-Up Screen
In “Personal details -> Systems choose the system you want to control, press the “Telephone
numbers/Addresses” button and insert the SIM number; confirm with the “End” button then “Save and close”
1
If a local connection (direct connection via USB) is available you can also use this method.

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- Open the system management, press the connection selection button and choose the COM port related to the modem
connected at the telephone line on which the system will call followed by “ – Countercall”
- In the appearing pop-up select the voice “GSM Countercall” and press “Ok”
- Press the “Connect” button, Hi-Connect will make a vocal call to the control panel and will wait for a Countercall.
Notes
- The “Adj.” parameter shown in the Countercall selection pop-up usually should not be modified. In case of troubles with the
GSM Countercall, verify the GSM module installed on the control panel. If the module is not “Sierra” marked, try to set the
parameter at 2. If the module is “Sierra” marked, try to set the parameter at -2. Normally greater values are not required.
- After having sent the Countercall command to the control panel, Hi-Connect will wait 2 minutes for the call. Do not close the
management window before the time runs out; after the expiry, if the system did not call, an error pop-up will be showed.

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2 - CONTROL PANEL MANAGEMENT
2.1 MENU STRUCTURE
The menu has the following structure and is split into various nodes and sub-nodes for the sake of clarity. Each node contains various
pages for programming the Control panel.
An icon represents each node and screen.
The green arrow “ ” means that the node has been selected.

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2.2 FIRST CONNECTION
2.2.1 Start and peripheral alignment
At the first connection the program shows the screen “Peripheral Units” that asks for the alignment of the system configuration with the
software configuration.
Answering “Yes”, the configuration is aligned and it is possible to continue with the programming.
Answering “No”, the connection is interrupted because no operation is possible with a hardware misalignment.
It is also possible the manual selection of the peripherals before the connection (see § 3.1.1). This operation is useful for an offline
configuration.
This check is performed at every connection to the control panel. In case of aligned configuration, the message will not be displayed.

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2.2.2 Start and programming alignment
At the end of the hardware alignment, a window asking for the software alignment from control panel to PC shows up.
It is also possible to proceed in the opposite direction (PC –control panel) continuing without aligning data and by clicking on the
download button (see § 2.3.3).
This operation is useful for an offline configuration and later align control panel data.
The programming misalignment information is provided by displaying a warning icon next to each programming block .

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If there are programming differences between the control panel and the software, another window is displayed with a message asking
for the data loading.
This window is always displayed when the warning icons are shown.
When the button is selected, the Hi–Connect data will be configured with those of the control panel; the warning icons next
to the menu nodes will disappear enabling the control panel programming.
By selecting button the configuration will remain misaligned.
2.3 DATA CHANGES
2.3.1 Data changes from Hi-Connect
The data changes from Hi-Connect are reported on the menu with the bold character. Just the nodes and the sub-nodes involved in the
change are showed with the different character.
To confirm the data change in the control panel, press the button
“Download programming into control panel” . The downloaded data depends on the selection in the menu:
Node “Programming” selected, all the changes are sent to the control panel
Modified node selected, only the changes in the sub-nodes are sent to the control panel
Modified sub-node selected, only the changes in the sub-node are sent to the control panel
If you want to return to the control panel configuration, it is possible to load data. By doing so the performed changes will be lost.

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2.3.2 Control panel data changes from keypad
When changes are made to the control panel data directly from the keypad and not from Hi–Connect, at the subsequent connection the
menu will display the warning icon next to all the changed nodes.
To update the data with the changes made select the button
“Load programming from control panel” .
The uploaded data depends on the selection in the menu:
Node “Programming” selected, all the changes are uploaded from the control panel;
Modified node selected, only the changes in the sub-nodes are uploaded from the control panel;
Modified sub-node selected, only the changes in the sub-node are uploaded from the control panel.
2.3.3 Smart data uploading and downloading
The total uploading and downloading (uploading and downloading with the “Programming” node selected) does not imply the transfer of
the whole programming, but only that of the nodes and sub-nodes actually misaligned between the control panel and the software.
Anyway, it is possible to force the total data uploading and downloading without considering the actual differences.
The forced load is possible also for the single nodes or sub-nodes.

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In the following images the windows showing the different possibilities.

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2.4 SCREENS
2.4.1 Structure/Functions
The screens for the control panel programming consists of three sections.
Section 1: at the top; includes the title and two buttons to save the mask data and print the mask.
 Section 2: in the central part; consists in two tables, one containing the data of the selected screen (which cannot be edited by the
user) and another containing the data of the selected line on the main table for the changes.
Certain masks feature filters on data displayed and to be set, to facilitate the use of the mask for control panel configuration.
To help you with partition association, a new mode that allows the direct association to areas (thus to all partitions belonging to the
area) has been developed. At the opening of a screen, standard association mode is showed.
The status of the buttons related to the partitions reflects the association: if the button is highlighted the related partition is
associated, otherwise, if the button IS NOT highlighted the related partition IS NOT associated. To associate a partition simply
press the related button that will change its status from not highlighted to highlighted.
Similarly, to remove an association simply press the button related to the partition that will change its status from highlighted to not
highlighted.
To show the name of a partition simply point the mouse cursor over the related button and wait the appearance of the label.

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The “Areas” button is showed if areas are programmed in the system and allows switching to area association mode;
the buttons related to areas replace the buttons related to partitions and the “Areas” button changes its function in
“Partitions”. The “System” button is replaced by “None” button.
The status of the buttons related to the areas reflects the association: if the button is highlighted the related area (thus, all
partitions belonging to the area) is associated, otherwise, if the button IS NOT highlighted the related area (thus all partitions
belonging to the area) IS NOT associated. To associate an area simply press the related button that will change its status from not
highlighted to highlighted.
Similarly, to remove an association simply press the button related to the area that will change its status from highlighted to not
highlighted.
To show the name of an area and all partitions belonging to it simply point the mouse cursor over the related button and wait the
appearance of the label.
The “None” button allows to remove all associated partitions.
To switch back to the partitions association mode press the “Partitions” button; the buttons related to the areas are replaced by the
buttons related to the partitions and the “Partitions” button changes its function in “Areas”. The “None” button is replaced by the
“System” button.
Section 3: at the bottom; includes a bar with the date/time information on the last data uploading, downloading and change
updates of the selected line in the main table.

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3 - CONFIGURATION MENU
3.1 PERIPHERAL UNITS
This window displays all the Expansions, the Radio expansions, the Readers and Keypads of the system.
3.1.1 Peripheral units setting
It is possible to configure the number and type of present peripheral units through some ticking off fields.
The peripheral unit address (column No.) must correspond to that assigned by the control panel during acquisition.
For the keypads tick off the field in the “Service” column if it is a service keypad (only KP no. 8 can be Service).
IMPORTANT! The peripheral units’ configuration is allowed only when the control panel is disconnected.

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4 - INTERACT WITH THE CONTROL PANEL
MENU
4.1 EVENT LOG FILE/SYSTEM LOG FILE
This screens shows the details of all the events stored in the control panel logs. For further information about the content differences
between the Event log file and the System log file consult the systems manuals.
It is possible to use a filter to optimize the search and display of the events; by clicking the “Change Filter” button a
window with the parameters is shown

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With this window, it is possible to filter the events according to the type of events, beginning or ending date/time.
To confirm the filter changes select the button.
To reset all the filter values select the button.
To close the mask select the button.
4.1.1 Actions available
print the list of events displayed
delete the list of events selected
export to file the list of events displayed
select all the elements displayed