Elkron MP500/4N User manual

On the website www.elkron.com, you may find updated
information relating to the documentation provided with the
product.
information relating to the documentation
provided with the product On the website
www.elkron.com, you may find updated
information relating to the documentation
DS80MP5L-012F LBT80897
MP500/4N - MP500/8
MP500/16
Remote controllable alarm
control panels
User Manual
GB

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MP500/4N-8-16 User Manual
DIRECTIVE 2012/19/EU OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 4 July 2012 on waste
electrical and electronic equipment (WEEE)
The symbol of the crossed-out wheeled bin on the product or on its packaging indicates that this product must not be
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Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for
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notice.
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Elkron is a trademark of URMET S.p.A.
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All rights reserved. Partial or total copies of this document are allowed for installing the MP500/4N, MP500/8 or MP500/16 system only.
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MP500/4N-8-16 User Manual
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TABLE OF CONTENTS
Introduction ..............................................................................................................................................................................................8
Conventions used...................................................................................................................................................................................8
1Control devices .................................................................................................................................................................................9
1.1 KP500D/N - KP500DV/N keypad display.....................................................................................................................................9
1.1.1 Function keys .....................................................................................................................................................................9
1.1.2 LEDs and status icons......................................................................................................................................................10
1.1.2.1 Use of LEDs with EN50131 grade 3....................................................................................................................... 11
1.1.3 Partition indications...........................................................................................................................................................11
1.1.4 Area indications................................................................................................................................................................12
1.2 KP500DP/N touch screen keypad - KP500D/ST........................................................................................................................13
1.2.1 Function keys ...................................................................................................................................................................14
1.2.2 Status icons......................................................................................................................................................................14
1.2.2.1 Use of LEDs and icons with EN50131 grade 3...................................................................................................... 15
1.2.3 Partition indications...........................................................................................................................................................15
1.2.4 Area indications................................................................................................................................................................16
1.3 DK500M-E electronic key readers..............................................................................................................................................17
1.4 DK500M-P AND DK510M-P proximity key reader .....................................................................................................................18
1.5 RC500 remote control................................................................................................................................................................19
1.6 RC600 remote control................................................................................................................................................................20
1.7 KP600 keypad............................................................................................................................................................................21
2System commissioning ..................................................................................................................................................................22
2.1 Arming procedure.......................................................................................................................................................................22
2.2 Arming from KP500D/N and KP500DV/N keypads ....................................................................................................................22
2.2.1 Total arming (system with partitions only).........................................................................................................................22
2.2.2 Total arming (system with areas and partitions)...............................................................................................................22
2.2.3 Partial arming (system with partitions only) ......................................................................................................................23
2.2.4 Partial arming (system with areas and partitions).............................................................................................................23
2.3 Arming from KP500DP/N keypad - KP500D/ST.........................................................................................................................24
2.3.1 Total arming (system with partitions only).........................................................................................................................24
2.3.2 Total arming (system with areas and partitions)...............................................................................................................24
2.3.3 Partial arming (system with partitions only) ......................................................................................................................25
2.3.4 Partial arming (system with areas and partitions).............................................................................................................25
2.4 Arming with electronic or proximity key......................................................................................................................................26
2.4.1 Total arming from electronic key reader ...........................................................................................................................26
2.4.1.1 System in use mode = Mode 3 (EN50131 grade 3 compliant)............................................................................... 26
2.4.1.2 System in use mode = Mode 2 or Mode 0.............................................................................................................. 26
2.4.2 Total arming from proximity key reader ............................................................................................................................26
2.4.2.1 System in use mode = Mode 3 (EN50131 grade 3 compliant)............................................................................... 26
2.4.2.2 System in use mode = Mode 2 or Mode 0.............................................................................................................. 27
2.4.3 Total arming from KP500DP/N keypad.............................................................................................................................27
2.4.4 Partial arming from electronic key reader.........................................................................................................................27
2.4.4.1 System in use mode = Mode 3 (EN50131 grade 3 compliant)............................................................................... 27
2.4.4.2 System in use mode = Mode 2 or Mode 0.............................................................................................................. 28
2.4.5 Partial arming from proximity key reader..........................................................................................................................28
2.4.5.1 System in use mode = Mode 3 (EN50131 grade 3 compliant)............................................................................... 28
2.4.5.2 System in use mode = Mode 2 or Mode 0.............................................................................................................. 28
2.4.6 Partial arming from KP500DP/N keypad...........................................................................................................................28
2.5 Arming using RC500 remote control..........................................................................................................................................29
2.5.1 Total arming......................................................................................................................................................................29
2.5.2 Partial arming ...................................................................................................................................................................29
2.6 Arming using RC600 remote control..........................................................................................................................................30
2.6.1 Total arming......................................................................................................................................................................30
2.6.2 Partial arming ...................................................................................................................................................................30
2.7 Arming using KP600 keypad......................................................................................................................................................30
2.7.1 Total arming......................................................................................................................................................................30
2.7.2 Partial arming ...................................................................................................................................................................30
2.8 Disarming procedure..................................................................................................................................................................31
2.9 Disarming from KP500D/N and KP500DV/N keypads ...............................................................................................................31
2.9.1 Total disarming (system with partitions only)....................................................................................................................31
2.9.2 Total disarming (system with areas and partitions)...........................................................................................................31
2.9.3 Partial disarming (system with partitions only)..................................................................................................................32
2.9.4 Partial disarming (system with areas and partitions) ........................................................................................................32
2.9.5 Disarming from keypad under hol-up................................................................................................................................32
2.10 Disarming from KP500DP/N keypad - KP500D/ST...............................................................................................................33
2.10.1 Total disarming (system with partitions only)....................................................................................................................33
2.10.2 Total disarming (system with areas and partitions)...........................................................................................................33
2.10.3 Partial disarming (system with partitions only)..................................................................................................................34

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MP500/4N-8-16 User Manual
2.10.4 Partial disarming (system with areas and partitions) ........................................................................................................34
2.10.5 Disarming from keypad under hold-up..............................................................................................................................35
2.11 Disarming with electronic or proximity key.............................................................................................................................35
2.11.1 Total disarming from electronic key reader.......................................................................................................................35
2.11.1.1 System in use mode = Mode 3 (EN50131 grade 3 compliant)............................................................................... 35
2.11.1.2 System in use mode = Mode 2 or Mode 0.............................................................................................................. 35
2.11.2 Total disarming from proximity key reader........................................................................................................................36
2.11.2.1 System in use mode = Mode 3 (EN50131 grade 3 compliant)............................................................................... 36
2.11.2.2 System in use mode = Mode 2 or Mode 0.............................................................................................................. 36
2.11.3 Total disarming from KP500DP/N keypad........................................................................................................................36
2.11.4 Partial disarming from electronic key reader.....................................................................................................................36
2.11.5 Partial disarming from proximity key reader......................................................................................................................36
2.11.6 Partial disarming from KP500DP/N keypad......................................................................................................................37
2.12 Disarming using RC500 remote control.................................................................................................................................37
2.12.1 Total system disarming.....................................................................................................................................................37
2.12.2 Partial disarming with remote control................................................................................................................................37
2.13 Disarming using RC600 remote control.................................................................................................................................38
2.13.1 Disarming .........................................................................................................................................................................38
2.14 Disarming using KP600 keypad ............................................................................................................................................38
2.14.1 Disarming .........................................................................................................................................................................38
2.15 Splitting..................................................................................................................................................................................38
2.16 Direct access function keys...................................................................................................................................................39
2.16.1 KP500D/N and KP500DV/N keypads...............................................................................................................................39
2.16.2 KP500DP/N keypad - KP500D/ST....................................................................................................................................39
2.16.3 RC500 remote control programming key..........................................................................................................................39
2.16.4 RC600 remote control programming key..........................................................................................................................39
2.16.5 KP600 keypad programming key......................................................................................................................................39
2.17 How to stop alarms in progress.............................................................................................................................................39
2.18 System status information.....................................................................................................................................................40
2.18.1 How to view system status ...............................................................................................................................................40
2.18.2 How to view the system status from the KP600 keypad...................................................................................................40
2.18.3 How to view open inputs...................................................................................................................................................40
2.18.4 How to view isolated or inhibited inputs............................................................................................................................41
2.18.5 How to examine the Alarms Memory................................................................................................................................41
2.18.6 How to delete the Alarms Memory....................................................................................................................................41
2.18.7 How to examine the Tampers Memory.............................................................................................................................42
2.18.8 How to delete the Tampers Memory.................................................................................................................................42
2.18.9 How to examine the fault and anomaly memory...............................................................................................................42
2.18.10 How to delete the fault memory........................................................................................................................................43
2.19 Postpone automatic activation...............................................................................................................................................43
2.20 Service message...................................................................................................................................................................44
2.20.1 How to record a service message ....................................................................................................................................44
2.20.2 How to play a service message........................................................................................................................................44
3Failure to arm the system...............................................................................................................................................................45
3.1 System arming block..................................................................................................................................................................45
3.1.1.1 Example of overriding ............................................................................................................................................ 46
3.1.1.2 Impossibility to override the arming block with open inputs.................................................................................... 47
4Alarms, events and indications......................................................................................................................................................48
4.1 Alarm and event indications.......................................................................................................................................................48
4.1.1 How to use the table.........................................................................................................................................................48
4.1.1.1 Example of how to interpret the table..................................................................................................................... 48
4.2 Description of alarms and indications.........................................................................................................................................50
4.2.1 Burglar alarm....................................................................................................................................................................50
4.2.2 Burglar pre-alarm..............................................................................................................................................................50
4.2.3 Tamper alarm...................................................................................................................................................................51
4.2.4 Wrong code alarm ............................................................................................................................................................51
4.2.5 Panic indication ................................................................................................................................................................52
4.2.6 Silent panic indication.......................................................................................................................................................52
4.2.7 Hold-up indication.............................................................................................................................................................52
4.2.8 Emergency indication .......................................................................................................................................................53
4.2.9 Fire indication...................................................................................................................................................................53
4.2.10 Detector jamming alarm....................................................................................................................................................54
4.2.11 Detector fault alarm ..........................................................................................................................................................54
4.2.12 Faulty siren alarm.............................................................................................................................................................54
4.2.13 Failure alarm from failure input.........................................................................................................................................55
4.2.14 System failure alarm.........................................................................................................................................................55
4.2.15 External communicator failure alarm ................................................................................................................................55
4.2.16 No Bus communication alarm...........................................................................................................................................56
4.2.17 Protracted no mains power alarm.....................................................................................................................................56
4.2.18 Control panel and other device low battery alarm.............................................................................................................56
4.3 Description of events..................................................................................................................................................................57
4.3.1 Reset fire alarm event.......................................................................................................................................................57
4.3.2 Technological type 1 event...............................................................................................................................................57

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4.3.3 Technological type 2 event...............................................................................................................................................57
4.3.4 Technological type 3 event...............................................................................................................................................57
4.3.5 Door opener event............................................................................................................................................................58
4.3.6 Courtesy light event..........................................................................................................................................................58
4.3.7 Instantaneous no mains power event...............................................................................................................................58
4.3.8 Maintenance event ...........................................................................................................................................................58
4.3.9 Inhibit inputs event............................................................................................................................................................58
4.3.10 Isolated input event ..........................................................................................................................................................59
4.3.11 Arm/disarm partitions event..............................................................................................................................................59
4.3.12 Arm/disarm partitions override event................................................................................................................................59
4.3.13 Open input event ..............................................................................................................................................................59
4.3.14 Open input test event........................................................................................................................................................59
4.3.15 Arrest system event..........................................................................................................................................................59
4.3.16 Valid code entered by user on keypad event....................................................................................................................60
4.3.17 Edit date-time on keypad event ........................................................................................................................................60
4.3.18 User code enable/disable event .......................................................................................................................................60
4.3.19 Key enable/disable event..................................................................................................................................................60
4.3.20 Key acquisition/deletion event..........................................................................................................................................60
4.3.21 Timed programmer warning event....................................................................................................................................60
4.3.22 Arming block event...........................................................................................................................................................60
4.3.23 Arming not executed event...............................................................................................................................................60
4.4 Description of acoustic indications.............................................................................................................................................61
4.4.1 Entry/exit time indication...................................................................................................................................................61
4.4.2 Arming warning.................................................................................................................................................................61
4.4.3 Gong.................................................................................................................................................................................61
4.4.4 System status by means of wireless sirens......................................................................................................................61
4.5 Description of VOCAL indications..............................................................................................................................................61
4.5.1 Arming/disarming message..............................................................................................................................................61
5Advanced system management.....................................................................................................................................................62
5.1 System access codes ................................................................................................................................................................62
5.1.1 Default access code .........................................................................................................................................................63
5.1.2 Code change....................................................................................................................................................................64
5.1.3 How to reset an access code............................................................................................................................................64
5.1.4 Entering an invalid code or using an invalid key...............................................................................................................65
5.2 The menus.................................................................................................................................................................................65
5.2.1 How to access menus.......................................................................................................................................................65
5.2.2 How to navigate the menus..............................................................................................................................................65
5.3 Free access menu......................................................................................................................................................................66
5.4 Main menu .................................................................................................................................................................................66
5.5 How to enter alphanumeric characters.......................................................................................................................................67
5.6 Enabling and disabling...............................................................................................................................................................67
5.6.1 How to enable the Installer...............................................................................................................................................67
5.6.2 How to enable a user........................................................................................................................................................68
5.6.3 How to enable a key.........................................................................................................................................................68
5.6.4 How to enable the Technical Manager code.....................................................................................................................69
5.6.5 How to enable the timed programmer...............................................................................................................................69
5.6.6 How to enable vocal messages........................................................................................................................................70
5.6.7 How to enable remote access ..........................................................................................................................................70
5.6.8 How to enable remote disarming......................................................................................................................................71
5.6.9 How to disable the Installer...............................................................................................................................................71
5.6.10 How to disable a User.......................................................................................................................................................71
5.6.11 How to disable a key.........................................................................................................................................................72
5.6.12 How to disable the Technical Manager.............................................................................................................................72
5.6.13 How to disable the timed programmer..............................................................................................................................72
5.6.14 How to disable vocal messages .......................................................................................................................................73
5.6.15 How to disable remote access..........................................................................................................................................73
5.6.16 How to disable remote access..........................................................................................................................................73
5.7 How to set date and time ...........................................................................................................................................................74
5.8 Event Log...................................................................................................................................................................................75
5.8.1 How to interpret viewed data............................................................................................................................................75
5.8.2 How to browse the Event Log...........................................................................................................................................75
5.9 Keypad customisation................................................................................................................................................................76
5.9.1 LCD Info ...........................................................................................................................................................................76
5.9.2 How to set the buzzer volume ..........................................................................................................................................76
5.9.3 How to set the display contrast.........................................................................................................................................77
5.9.4 How to set backlighting.....................................................................................................................................................77
6Users and keys................................................................................................................................................................................78
6.1 Users..........................................................................................................................................................................................78
6.1.1 How to assign a user........................................................................................................................................................78
6.1.2 How to program a descriptive user name.........................................................................................................................79
7Telephone dialler.............................................................................................................................................................................80
7.1 Alarm message sending sequence............................................................................................................................................80

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MP500/4N-8-16 User Manual
7.2 Answering machines and call cycles..........................................................................................................................................80
7.3 Telephone numbers...................................................................................................................................................................81
7.3.1 How to store a telephone number.....................................................................................................................................81
7.3.2 How to edit a telephone number.......................................................................................................................................82
7.3.3 How to delete a telephone number...................................................................................................................................83
7.4 SMS Text message....................................................................................................................................................................84
7.4.1 How to write SMS text messages.....................................................................................................................................85
7.4.2 How to delete SMS text messages...................................................................................................................................86
7.5 End of telephone credit notice....................................................................................................................................................86
8User remote control ........................................................................................................................................................................87
8.1 How to skip a telephone answering machine............................................................................................................................87
8.2 Remote control with SMS text messages...................................................................................................................................87
8.3 How to activate commandable outputs at no cost......................................................................................................................88
8.4 Remote control with guided vocal menu ....................................................................................................................................88
8.5 List of VOCAL answer machine DTMF controls........................................................................................................................89
8.6 Environmental listening.............................................................................................................................................................89
9System test......................................................................................................................................................................................90
9.1 Periodical tests...........................................................................................................................................................................90
9.1.1 Input test...........................................................................................................................................................................90
9.1.2 Output test........................................................................................................................................................................91
9.1.3 Battery test .......................................................................................................................................................................91
9.1.4 Vocal call test ...................................................................................................................................................................92
9.1.5 Alarm receiving centre call test.........................................................................................................................................92
9.1.6 GSM Field Test.................................................................................................................................................................93
9.1.7 Environmental listening test..............................................................................................................................................93
9.1.8 Radio device test..............................................................................................................................................................93
10 Quick guide to remote control................................................................................................................................................94

MP500/4N-8-16 User Manual
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FIGURES
Figure 1 - KP500D/N and KP500DV/N keypads........................................................................................................................................ 9
Figure 2 - Display and status LEDs on KP500D/N and KP500DV/N keypads......................................................................................... 10
Figure 3 - KP500DP/N keypad - KP500D/ST.......................................................................................................................................... 13
Figure 4 - KP500DP/N - KP500D/ST keypad display and status icons ................................................................................................... 14
Figure 5 - DK500M-E electronic key readers........................................................................................................................................... 17
Figure 6 - DK500M-P and DK510M-P proximity key reader.................................................................................................................... 18
Figure 7 - RC500 remote control............................................................................................................................................................. 19
Figure 8 –RC600 remote control............................................................................................................................................................ 20
Figure 9 –KP600 keypad........................................................................................................................................................................ 21
TABLES
Table 1 - KP500D/N and KP500DV/N keypad elements........................................................................................................................... 9
Table 2 - KP500D/N and KP500DV/N keypad function keys..................................................................................................................... 9
Table 3 - LEDs indication of KP500D/N and KP500DV/N keypads........................................................................................................ 10
Table 4 - LED indication visibility of KP500D/N and KP500DV/N keypads complying with EN50131 grade 3............................................ 11
Table 5 - KP500DP/N - KP500DP/N keypad elements............................................................................................................................ 13
Table 6 - KP500DP/N - KP500D/ST keypad function keys...................................................................................................................... 14
Table 7 - LED and icon indications of KP500DP/N - KP500D/ST keypad............................................................................................... 14
Table 8 - LED indication visibility of EN50131 grade 3 compliant KP500DP/N - KP500D/ST keypad..................................................... 15
Table 9 - Alarm system arming block override ........................................................................................................................................ 46
Table 10 - Indication overview................................................................................................................................................................. 49
Table 11 - Default access codes for MP500/4N ...................................................................................................................................... 63
Table 12 - Default access codes for MP500/8......................................................................................................................................... 63
Table 13 - Default access codes for MP500/16....................................................................................................................................... 63
Table 14 - List of DTMF commands ........................................................................................................................................................ 89

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MP500/4N-8-16 User Manual
INTRODUCTION
CONVENTIONS USED
The following conventions are used in the manual for the sake of simplicity:
This is the LCD with the displayed message.
Unless otherwise specified, the same message is shown on the touchscreen keypad.
, , , , …
This is the equivalent key to be pressed on the keypad.
<Master code>
<User code>
<Technician code>
<Technical Manager code>
This indicates the code to be entered using the keypad.
<Master / User code>
This means that either code may be entered on the keypad indifferently.
Pay attention to the following symbols:
This symbol indicates an important warning.
This symbol indicates advice.
This symbol indicates EN50131 grade 3 compliance.
The compliance of the system as a whole is equal to the minimum certification of the installed devices and of the
enabled functions.
This symbol indicates EN50131 grade 2 compliance.
The compliance of the system as a whole is equal to the minimum certification of the installed devices and of the
enabled functions.
This symbol indicates that EN50131 compliance may depend on other functions enabled in the system.
This symbol means that the function or device will not affect the EN50131 certification grade.
This symbol means that the function or device will cancel EN50131 certification.

MP500/4N-8-16 User Manual
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1 CONTROL DEVICES
This chapter contains a description of the devices which allow to access the alarm system locally, to arm or disarm the system, to
program and to interact with it.
The function of the various keys and the information supplied by the LEDs and on the display are explained for keypads.
The information supplied by the LEDs is provided for readers.
1.1 KP500D/N - KP500DV/N KEYPAD DISPLAY
Figure 1 - KP500D/N and KP500DV/N keypads
Ref.
Description
Use or indications provided
A
Alphanumeric keys
For entering the access code, arming or disarming the system, programming the system.
B
Function keys
For activating fire, emergency and silent panic indications.
C
LCD 2 x 16 characters
Date and time or detailed information on system status is shown in stand-by mode*. Menus
and system parameters and information are shown during system programming or querying.
D
Navigation keys
These are used to go from one menu item to another. They change the value of some
parameters.
E
MENU key
To access the menu.
F
ESC key
To go back to the upper menu level.
G
OK key
To confirm the access code and other entered data.
To confirm the chosen menu and go to the submenu.
H
Lid
To protect the alphanumeric keys.
*Displaying information other than date and time in stand-by mode declasses EN50131 certification from grade 3 to grade 2.
Table 1 - KP500D/N and KP500DV/N keypad elements
1.1.1 Function keys
Symbol
KP500D/N and KP500DV/N
Associated function
Silent panic indication
Emergency indication
Fire indication
Table 2 - KP500D/N and KP500DV/N keypad function keys
A
B
C
G
D
E
F
H

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MP500/4N-8-16 User Manual
1.1.2 LEDs and status icons
Figure 2 - Display and status LEDs on KP500D/N and KP500DV/N keypads
The LEDs on the keypads indicate system status and alarms. Available information is shown in Table 3 - LEDs indication of KP500D/N
and KP500DV/N keypads.
The amount of displayed information depends on the system status level (armed or disarmed), the EN50131 grade set during
programming and the access level (see paragraph 5.1 System access codes). Paragraph 1.1.2.1 Use of LEDs with EN50131 grade 3
lists the information available in the various cases.
Symbol
Description
Indicator
Supplied indications
Power
Green LED
On = mains power present
Blinking = no mains power, battery power present
Failure or notice 1
Yellow LED
Off = normal operation
On = failure or notice present
Blinking = see details of current failures
Maintenance
Yellow LED
Off = normal operation
On = system maintenance in progress
Timed programmer
Green LED
Off = no command
On = commands present for the current day
Blinking = control activation warning
Open inputs
Yellow LED
Off = no open input
On = open input
Blinking = see details of current open inputs
Inhibited or
isolated inputs
Yellow LED
Off = no inhibited or isolated input
On = inhibited or isolated input
Blinking = see details of current inhibited or isolated inputs
Alarm 2
Red LED
Off = no alarm condition present
On = at least one alarm condition present
Blinking = see details of current alarms
Tamper 3
Red LED
Off = no tamper condition present
On = at least one tamper condition present
Blinking = see details of current tampering
System status 4
Green LED
Off = all partitions associated to the keypad are disarmed
On = all partitions associated to the keypad are armed
Blinking = some partitions associated to the keypad are armed
1) The indicated failures and warnings are: PSTN line, power overvoltage, power low voltage, battery (inefficient or low battery),
system bus communication (devices not interfacing with control panel), control panel input and expansion +V voltage, control panel
condition (burglar, input inhibition or isolation, tampering).
2) The indicated alarm conditions are burglar and warning. Technological indications are also provided (emergency, fire,
technological 1, technological 2, technological 3).
3) The indicated tampering conditions are: control panel tamper, control panel SAB input, expansion SAB input, tamper input,
imbalance of one of the inputs specialised as balanced or double balance, attempt to use a wrong access code or key (repeated
21 times).
4) Information is limited to the partitions associated to the keypad only. The status of any configured partitions which are not
associated to the keypad cannot be determined.
Table 3 - LEDs indication of KP500D/N and KP500DV/N keypads