Elo TouchSystems ETXX87C-4SWA-1 Series User manual

Elo Entuitive Touchmonitor
User Guide
For 15", 17" and 19" CRT Open Frame Series
Touchmonitors
ETXX87C-4SWA-1 Series Models
Revision B
P/N 008551
Elo TouchSystems, Inc.
1-800-ELOTOUCH
www.elotouch.com
www.elogaming.com

iii
Copyright © 2002 Elo TouchSystems Inc. All Rights Reserved.
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system,
or translated into any language or computer language, in any form or by any means, including, but not
limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written
permission of Elo TouchSystems.
Disclaimer
The information in this document is subject to change without notice. Elo TouchSystems makes no
representations or warranties with respect to the contents hereof, and specifically disclaims any
implied warranties of merchantability or fitness for a particular purpose. Elo TouchSystems reserves
the right to revise this publication and to make changes from time to time in the content hereof
without obligation of Elo TouchSystems to notify any person of such revisions or changes.
Trademark Acknowledgments
IntelliTouch, SecureTouch, iTouch, Entuitive, and MonitorMouse are trademarks of Elo
TouchSystems, Inc.
Other product names mentioned herein may be trademarks or registered trademarks of their
respective companies. Elo TouchSystems claims no interest in trademarks other than its own.

iv

v
Chapter 1
Introduction 1
Precautions . . . . . . . . . . . . . . . . . . . . 1
About the Product . . . . . . . . . . . . . . . . . 1
Chapter 2
Installation and Setup 3
Unpacking Your Touchmonitor. . . . . . . . . . . 3
Connecting Your Touchmonitor . . . . . . . . . . 4
Connect the Video Cable. . . . . . . . . . . . 4
Connect the Serial Touchscreen Cable . . . . 5
Connect the Power Cable . . . . . . . . . . . 6
Installing the Driver Software . . . . . . . . . . . 7
Installing the Touch Driver for Windows XP,
Windows 2000, Me, 95/98 and NT 4.0 . . . . 8
Installing the Touch Driver for MS-DOS and
Windows 3.1 . . . . . . . . . . . . . . . . 9
Chapter 3
Operation 11
About Touchmonitor Adjustments . . . . . . . . 11
Touchmonitor Controls . . . . . . . . . . . . . 12
Using the On Screen Display (OSD). . . . . 12
OSD Adjustments . . . . . . . . . . . . . . 13
Chapter 4
Troubleshooting 17
Appendix A
Touch Technology 19
Touchscreens: An Overview. . . . . . . . . . . 19
iTouch Touchscreens . . . . . . . . . . . . . . 20
Appendix B
Touchmonitor Safety 21
Appendix C
Technical Specifications 23
Touchmonitor Specifications . . . . . . . . . . 23
Signal PINOUT for 15",17" and 19" Monitors 26
Power Consumption. . . . . . . . . . . . . . . 27
Preset Timing Table . . . . . . . . . . . . . . . 28
Regulatory Information 29
Warranty 31
Index 33
Table of Contents

vi

1-1
CHAPTER
1
C HAPTER 1 I NTRODUCTION
Congratulations on your purchase of an Elo TouchSystems Entuitive
touchmonitor. Your new high-resolution touchmonitor combines the reliable
performance of Elo’s touch technology with the latest advances in CRT display
design. This combination of features creates a natural flow of information
between a user and the touchmonitor.
Precautions
Follow all warnings, precautions and maintenance as recommended in this
user’s manual to maximize the life of your unit. See Appendix B for more
information on touchmonitor safety.
About the Product
Your CRT touchmonitor is a color display with the following features:
• 13.8-inch viewable image 0.28mm dot pitch CDT for 15".
• 15.7-inch viewable image 0.27mm dot pitch CDT for 17".
• 18-inch viewable image 0.25mm dot pitch CDT for 19".
• Supports a wide range of screen refresh rates with flicker-free picture quality.
• Plug and Play functionality automatically adjusts the monitor to its optimum
performance.
• VESA DPMS (Display Power Management Signaling).
• VESA DDC1/2B compatibility.
• Patented iTouch technology from Elo TouchSystems.

1-2 Elo Entuitive Touchmonitor User Guide
• RS-232 touch interface.

2-3
CHAPTER
2
C HAPTER 2 I NSTALLATION AND S ETUP
This chapter discusses how to install your CRT touchmonitor and how to install
Elo TouchSystems driver software.
Unpacking Your Touchmonitor
Check that the following 5 items are present and in good condition:
N OTE : Power cord is not included.
CRT Touchmonitor
Serial cable VGA cable
CD Software
Quick Installation
CD
Software
Quick Installation Guide
Guide

2-4 Elo Entuitive Touchmonitor User Guide
Connecting Your Touchmonitor
I MPORTANT : Before connecting the cables to your touchmonitor and PC, be sure that the computer
and touchmonitor are turned off.
Connect the Video Cable
• Connect one end of the video cable to the video connector on your PC and
the other end of the cable to the video connector on your monitor. Secure the
cable by turning the thumbscrews on each connector.
Female 9-pin serial
touchscreen connector
Female 15-pin
video
connector
Power
Video cable
Serial touchscreen
cable
Female 15-pin
video
connector
Connections on underside
Video cable
Video
port

2-5
Connect the Serial Touchscreen Cable
• Connect the touchscreen cable. Connect one end to the appropriate port on
the back of your computer. Connect the other end of the cable to the
touchscreen connector on your touchmonitor. The touchscreen cable
connectors should fit snugly into the connectors on your touchmonitor and
computer. Secure the cable by turning the thumbscrews on each connector.
Video
cable
Video
port
Female 9-pin
cable
connector
Connections on underside
Ferrite bead
Serial
cable

2-6 Elo Entuitive Touchmonitor User Guide
Connect the Power Cable
• Your monitor does not include a power cable. You may either purchase a
country specific power cable from Elo (www.elogaming.com), or construct
your own custom power cable (see Appendix B for details). Connect the
power cable to the AC connector on your touchmonitor. To protect your
equipment against risk of damage from electrical surges in the power line,
plug the touchmonitor’s power cord into a switched surge protector, and then
connect the surge protector to a grounded (three-pronged) AC electrical
outlet.
• Your touchmonitor has no power switch. Power on your monitor using the
power switch of the surge protector, and check that the power LED is on. If
not, refer to Chapter 4, Troubleshooting.
• After a brief pause the picture should appear. If necessary, adjust the front
panel controls according to your personal preference (see Chapter 3).
• Insert the Elo TouchTools CD-ROM in your computer’s CD-ROM drive to
install the appropriate touchscreen driver software. Follow the directions
starting on the next page to install the driver software.
N OTE : If this monitor is intended to be used in an existing system, the driver software may
already be installed by the system manufacturer. Skip to Chapter 3.
Power cable
Connections on underside
Power cable

2-7
Installing the Driver Software
Elo TouchSystems provides driver software that allows your touchmonitor to
work with your computer. Drivers are located on the enclosed CD-ROM for the
following operating systems:
• Windows XP
• Windows 2000
• Windows Me
• Windows 98
• Windows 95
• Windows NT 4.0
Additional drivers and driver information for other operating systems are
available on the Elo TouchSystems web site at www.elogaming.com.
Your Elo touchmonitor is plug-and-play compliant. Information on the video
capabilities of your touchmonitor is sent to your video display adapter when
Windows starts. If Windows detects your touchmonitor, follow the instructions
on the screen to install a generic plug-and-play monitor.
Refer to the appropriate following section for driver installation instructions.

2-8 Elo Entuitive Touchmonitor User Guide
Installing the Touch Driver for Windows XP, Windows
2000
1
, Me, 95/98 and NT 4.0
N OTE : For Windows 2000 and NT 4.0 you must have administrator access rights to install the
driver.
1Insert the Elo CD-ROM in your computer’s CD-ROM drive.
If the AutoStart feature for your CD-ROM drive is active, the system
automatically detects the CD and starts the setup program.
2Follow the directions on the screen to complete the driver setup for your
version of Windows.
If the AutoStart feature is not active:
1Click Start > Run.
2Click the Browse button to locate the EloCd.exe program on the CD-ROM.
3Click Open, then OK to run EloCd.exe.
4Follow the directions on the screen to complete the driver setup for your
version of Windows.
1. To install Windows 2000 and Windows XP, you must use the "update driver" method; you will not
find a setup.exe file within the download.

2-9
Installing the Touch Driver for MS-DOS and
Windows 3.1
You must have a DOS mouse driver (MOUSE.COM) installed for your mouse
if you wish to continue using your mouse along with your touchmonitor in
DOS.
To install Windows 3.xand MS-DOS from Windows 95/98, follow the
directions below:
1Insert the Elo CD-ROM in your computer’s CD-ROM drive.
2From DOS, type d:\EloDos_W31 to change to the correct directory on the
CD-ROM (your CD-ROM drive may be mapped to a different drive letter).
3Type install and press Enter to start the installation.
4Align the touchscreen.
You must have already completed Steps 1 and 2 before proceeding. Refer to
Chapter 2 of the Elo DOS and Windows Driver Guide as necessary for
additional installation information.
To run the INSTALL program:
1Type INSTALL at the DOS prompt in the directory containing the driver
install files.
2INSTALL asks you to select the software to install. Then choose
d:\EloDos_W31 from the displayed list.
3INSTALL also asks you for the paths to use during installation, or you may
use its defaults. INSTALL creates directories as necessary, and warns you if
they exist.
If you are updating your software, you may wish to specify the paths containing
the earlier versions, and overwrite the obsolete files. All executable programs
are upward compatible. For a list of differences from each previous version of
the drivers, be sure to select "Differences from Previous Versions" during the
installation process.
INSTALL updates your AUTOEXEC.BAT file with the drivers you select.
INSTALL makes a copy of your original AUTOEXEC.BAT file, called
AUTOEXEC.OLD. If you already have Elo driver commands in your
AUTOEXEC.BAT file, they will be commented out.
When INSTALL is finished, it leaves a file called GO.BAT in the subdirectory
you specified. GO loads the touchscreen driver, runs the calibration program
ELOCALIB, and gives you some final instructions.
If you are using Windows 3.1, you will also calibrate the touchscreen within
Windows 3.1 with the Touchscreen Control Panel.

2-10 Elo Entuitive Touchmonitor User Guide

3-11
CHAPTER
3
C HAPTER 3 O PERATION
About Touchmonitor Adjustments
By design, your Elo Entuitive touchmonitor should not require any adjustments.
The factory settings will give you optimum video results with most standard PC
video display adapters.
However, after connecting your touchmonitor you can further optimize the
settings to meet your requirements by following the directions in this chapter.
All adjustments you make to the controls are automatically memorized, so you
do not need to reset your choices every time you unplug your touchmonitor or
power it off and on. If there is a power failure your touchmonitor settings will
not default to the factory specifications.
I MPORTANT : Do not insert conductive metal objects into the monitor's circuitry. The monitor uses high
voltages and the metal edges can be sharp. Disassembly or realignment of the monitor
circuitry voids the warranty.

3-12 Elo Entuitive Touchmonitor User Guide
Touchmonitor Controls
You can adjust the screen display by using the plastic knob labeled OSD located
on the right-hand side of the touch controller bracket.
Using the On Screen Display (OSD)
1Push the OSD knob to access the OSD.
2Turn the OSD knob to choose the item you want to adjust. The selected item
is highlighted. See figure 3.1 for OSD menu options.
3Push the OSD knob to adjust the highlighted item.
The display unit automatically saves the new settings in about 45 seconds
after your last adjustments. The menu will automatically disappear or you
can push the OSD knob to make the menu disappear.
Figure 3.1 OSD Menu
R
EXIT
RGB OSD

3-13
OSD Adjustments
Symbol Function Process
H. Size Adjusts the horizontal size of the entire screen image.
H. Position Adjusts the horizontal position of the entire screen image.
V. Size Adjusts the vertical size of the entire screen image.
V. Position Adjusts the vertical position of the entire screen image.
Zoom Simultaneously changes vertical and horizontal image size.
Geometry See Figure 3.4, page 3-16.
Pincushion If the vertical sides of the picture curve in or bulge out, you
can correct the distortion by using the pincushion adjustment.
Trapezoid If the picture is wider at the top or at the bottom, you can
correct the distortion by using the trapezoid adjustment.
Parallel If the sides of the screen image are tilted, you can correct the
distortion by using the parallel adjustment.
Pin
Balance If the sides of the picture are bowed to the right or the left, you
can correct the pin cushion balance by using this adjustment.
Top
Corner Eliminates top corner distortion.
Bottom
Corner Eliminates bottom corner distortion.