Elo TouchSystems ET1725L Series User manual

Elo Entuitive Touchmonitor
User Guide
17"LCD Desktop Touchmonitor
with Magnetic Swipe Reader
1725L Series
Revision A
P/N 008583
Elo TouchSystems, Inc.
1-800-ELOTOUCH
www.elotouch.com

iii
Copyright © 2004 Elo TouchSystems, Inc. All Rights Reserved.
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system,
or translated into any language or computer language, in any form or by any means, including, but not
limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written
permission of Elo TouchSystems.
Disclaimer
The information in this document is subject to change without notice. Elo TouchSystems makes no
representations or warranties with respect to the contents hereof, and specifically disclaims any
implied warranties of merchantability or fitness for a particular purpose. Elo TouchSystems reserves
the right to revise this publication and to make changes from time to time in the content hereof
without obligation of Elo TouchSystems to notify any person of such revisions or changes.
Trademark Acknowledgments
IntelliTouch, SecureTouch, AccuTouch, Entuitive, and MonitorMouse are trademarks of Elo
TouchSystems, Inc.
Other product names mentioned herein may be trademarks or registered trademarks of their
respective companies. Elo TouchSystems claims no interest in trademarks other than its own.

iv
Chapter 1
Introduction 1
Precautions . . . . . . . . . . . . . . . . . . . . 1
About the Product . . . . . . . . . . . . . . . . . 1
Chapter 2
Installation and Setup 3
Unpacking Your Touchmonitor. . . . . . . . . . . 3
Product Overview . . . . . . . . . . . . . . . . . 4
Main Unit . . . . . . . . . . . . . . . . . . . . 4
Rear View . . . . . . . . . . . . . . . . . . . 4
Side View. . . . . . . . . . . . . . . . . . . . 5
Base Bottom View . . . . . . . . . . . . . . . 5
Touch Interface Connection . . . . . . . . . . . . 6
Serial or USB Connection . . . . . . . . . . . 6
Removing the Back Cover . . . . . . . . . 7
Routing the Cables . . . . . . . . . . . . . 8
Connecting the Video Cable or DVI-D Video
Cable . . . . . . . . . . . . . . . . . . . . 9
Connecting the Serial or USB Touchscreen
Cable . . . . . . . . . . . . . . . . . . . 10
Connecting the Speaker Cable . . . . . . 11
Connecting the Power Cable . . . . . . . 12
Replacing the Back Cover . . . . . . . . 12
Optimizing the LCD Display . . . . . . . . . . . 13
VESA Mount on Your Touchmonitor . . . . . . . 13
Accessing the VESA Mounting Interface. . . 14
Mounting the Base . . . . . . . . . . . . . . . 14
Installing the Driver Software . . . . . . . . . . 15
Installing the Serial Touch Driver for Windows
XP, Windows 2000, Me, 95/98 and NT 4.0 . 16
Installing the Serial Touch Driver for MS-DOS
and Windows 3.1 . . . . . . . . . . . . . 17
Installing the USB Touch Driver . . . . . . . 18
Installing the USB Touch Driver for Windows
XP, Windows 2000, Me and 98 . . . . . . 18
Chapter 3
Operation 19
About Touchmonitor Adjustments . . . . . . . . 19
Using the On-Screen Display (OSD) Menus . . 19
Side Bezel Buttons . . . . . . . . . . . . . . . 20
OSD Menu Function. . . . . . . . . . . . . . . 21
Chapter 4
Troubleshooting 23
Solutions to Common Problems . . . . . . . . 23
Appendix A
Native Resolution 25
Appendix B
Touchmonitor Safety 27
Care and Handling of Your Touchmonitor. . . . 28
Appendix C
Technical Specifications 29
Compatible Video Modes . . . . . . . . . . . . 29
Touchmonitor Specifications . . . . . . . . . . 30
17" LCD Touchmonitor (ET17-XXWF-1)
Specifications . . . . . . . . . . . . . . . 30
IntelliTouch Touchmonitor Specifications . . 31
AccuTouch Touchmonitor Specifications. . . 32
17" LCD Touchmonitor Dimensions. . . . . . . 33
Regulatory Information 35
Warranty 39
Index 41
MSR Serial Reference Manual 43
MSR USB Reference Manual 76
Programming Reference Manual 131
Table of Contents

1-1
CHAPTER
1
C HAPTER 1 I NTRODUCTION
Congratulations on your purchase of an Elo TouchSystems Entuitive
touchmonitor. Your new touchmonitor combines the reliable performance of
Elo’s touch technology with the latest advances in LCD display design. This
combination of features creates a natural flow of information between a user
and your touchmonitor.
Precautions
Follow all warnings, precautions and maintenance as recommended in this
user’s manual to maximize the life of your unit. See Appendix B for more
information on touchmonitor safety.
About the Product
Your LCD Desktop Touchmonitor is a 17" XGA TFT color display with the
following features:
• Direct analog RGB input
• 17" diagonal screen size
• 16.7 million displayable colors
• 1280 x 1024 resolution
• SXGA/XGA/ SVGA/ VGA/VESA/ Mac compatible
• 30kHz~80 horizontal scan
• 56~75Hz refresh rate

1-2 Elo Entuitive Touchmonitor User Guide
• Auto adjustment capability
• High quality full screen re-scaling
• Multilingual OSD menus in six languages: English, French, German,
Spanish, Italian and Japanese
• Serial or USB touch interface (USB requires Windows 98, 2000, Me and
XP.)
• Built in speakers with volume, treble, bass And balance control thorough
OSD
• Patented touch technology of Elo TouchSystems
• VESA DDC 1/2B data communication
• VESA DPMS power saving
• Stand with minimum 95° angle of tilt.
• Cable management device
• VESA flat panel monitor physical mounting interface (Both 75 & 100mm)
• OSD and Power button lockouts
• Wall mountable with existing stand
• VESA 100 mm M5 threaded holes on bottom of stand for securing to desk or
other surface, i.e. table top
• Cable strain reliefs for all cables
For full Product Specifications refer to Appendix C.

2-3
CHAPTER
2
C HAPTER 2 I NSTALLATION AND S ETUP
This chapter discusses how to install your LCD touchmonitor and how to install
Elo TouchSystems driver software.
Unpacking Your Touchmonitor
Check that the following 9 items are present and in good condition:
LCD Display
User Guide-on CD,
Quick Install Guide
Speaker Cable
Monitor power cable
European monitor power cable
Video cable
Serial cableUSB touchscreen cable
OR
(US/Canada)
CD
Software
Quick Install Guide
DVI-D video
cable
and software CD
Adapter

2-4 Elo Entuitive Touchmonitor User Guide
Product Overview
Main Unit
Rear View
LCD Display
Stand

2-5
Side View
Base Bottom View
User Controls
Base Bottom
Scale 1:4
5X Stability Pad
M5 Mounting Holes (4X)
100
100
100
23.6
123.2 86.6

2-6 Elo Entuitive Touchmonitor User Guide
Touch Interface Connection
N OTE : Your interface cables may have been pre-connected to your monitor at the factory.
Your touchmonitor comes with one of the following touchscreen connector
cables: Serial (RS-232) cable or USB cable. (For Windows 98, 2000, Me and
XP systems only.)
To set up this display, please refer to the following figures and procedures:
Serial or USB Connection
The following illustrations guide you step by step in connecting your
touchmonitor using a serial cable connection.
CAUTION Before connecting the cables to your touchmonitor and PC, be sure that the computer
and the touchmonitor are turned off.
Connections on underside
pow
European monitor
er cable
Monitor
power cable
(US/Canada)
Serial touchscreen
cable
Removable back cover
Speakercable
Video cable
DVI-D cable
Power Speaker
port Female DVI-D video connector
Adapter
Female 15-pin
video connector Female 9-pin serial Touchscreen connector
USB connector
USB cable
OR

2-7
Removing the Back Cover
• The cables are routed through the back of the stand.
• To remove the back cover, place one hand at the top of the stand and your
other hand on the bottom cut-out.
• Pull forward from the bottom cut-out and twist the cover until it snaps off.
The cable ports are located on the underside of your touchmonitor.
Bottom cut-out

2-8 Elo Entuitive Touchmonitor User Guide
Routing the Cables
• The cables are routed through the cable management channel in the stand.

2-9
Connecting the Video Cable or DVI-D Video Cable
• Tilt the screen up and out (away from the stand) to access the connection
ports.
• Connect the 15-pin video cable (the ferrite bead end) or the 24-pin DVI-D
cable to the video port on your PC.
• Connect the other end of the video cable to the video connector on your
touchmonitor by routing the cable through the hole in the stand.
• Secure the cable to your touchmonitor and PC by turning the screws on the
connector clockwise.
• Place the cable in the cable management clip.
Connections on underside
Female 15 pin Video connector
Video cable
Video port
Video cable
Video cable
Connections on underside
Female DVI-D Video connector
OR

2-10 Elo Entuitive Touchmonitor User Guide
Connecting the Serial or USB Touchscreen Cable
• Connect the female end of the serial (RS-232) cable to the serial port on the
back of your PC, or connect the USB touchscreen cable to the USB
touchscreen connector on the back of your touchmonitor.
• Connect the male end of the cable to the serial touchscreen connector on your
touchmonitor, or connect the other end of the USB touchscreen cable to your
PC.
• Secure the cable to your touchmonitor and PC by turning the screws on the
connector.
• Route the cable through the cable management clip.
Connections on underside
Female 9-pin serial
Touchscreen connector
USB Touchscreen connector
Serial Touchscreen cable

2-11
Connecting the Speaker Cable
N OTE : If you do not wish to connect the speaker cable, go to step 5.
• To use the built in speakers, you need to connect the speaker cable. Connect
the light blue end of the speaker cable to thelight blue speaker port of the
touchmonitor (audio in).
• Connect the lime (light green) end of the speaker cable to the lime speaker
port on your PC (audio out).
SPEAKER CABLE
CONNECTIONS ON UNDERSIDE
Speaker port

2-12 Elo Entuitive Touchmonitor User Guide
Connecting the Power Cable
Depending on where you live, you will use either the European or US/Canadian
power cable.
• Connect the female end of the power cable to theBrick power supply.
• Connect the Brick power cable into the power port on the touchmonitor.
• Route the cable through the cable management clip.
N OTE : To protect your equipment against risk of damage from electrical surges in the power
line, plug the touchmonitor’s power cord into a surge protector, and then connect the
surge protector to a grounded AC electrical outlet.
Replacing the Back Cover
When all the cables have been connected:
• Replace the back stand cover.
• Power on your PC then your touchmonitor. After a brief pause the picture
should appear.
• Tilt the screen up and back to access the connection ports.
• Connect the 15-pin video cable (the ferrite bead end) to the video port on
your PC.
• Connect the other end of the video cable to the video connector on your
touchmonitor by routing the cable through the hole in the stand.
• Secure the cable to your touchmonitor and PC by turning the screws on the
connector clockwise.
• Place the cable in the cable management clip.
• Connect the other end of the USB touchscreen cable to your PC.
Power Cable
Power
Connections on Underside
Brick Power Supply

2-13
Optimizing the LCD Display
To ensure the LCD display works well with your computer, configure the
display mode of your graphic card to make it less than or equal to 1024 x 768
resolution, and make sure the timing of the display mode is compatible with the
LCD display. Refer to Appendix A for more information about resolution.
Compatible video modes for your touchmonitor are listed in Appendix C.
VESA Mount on Your Touchmonitor
Your touchmonitor conforms to the VESA Flat Panel Monitor Physical
Mounting Interface (FPMPMI™) Standard which defines a physical mounting
interface for flat panel monitors, and corresponding standards for flat panel
monitor mounting devices, such as wall and table arms. The VESA mounting
interface is located on the back of your touchmonitor and is shipped
pre-connected to the base.
N OTE : The above drawing displays the VESA mounting interface after the removal of the
mounting cover and base.
Remove these four screws
(retain for reassembly)
VESA mounting surface is located
12mm below the surface of the
plastic.
115
115
Wall mount/Surface mount template
Customer wall
(4X) M5
clearance hole
65
100
100
70 X 30 cable access hole
VESA mounting
interface

2-14 Elo Entuitive Touchmonitor User Guide
Accessing the VESA Mounting Interface
If you want to convert your desktop monitor to a wall mount or kiosk monitor,
follow the steps below to access the VESA mounting interface.
N OTE : You will need a screwdriver for the following steps.
1Remove the back cover of the stand by pulling forward on the bottom
cut-out.
2Carefully lay the monitor face down. At the top of the mounting screw cover
there are two slots. With a screwdriver, pry open the mounting screw cover.
The cover fit is tight so remove it carefully.
3When you remove the mounting screw cover, you will see four screws.
Remove the screws to mount your monitor. Refer to the drawing on page 18.
The following companies provide VESA mounting devices compatible with
your touchmonitor:
Mounting the Base
You can also mount your touchmonitor by using the keyholes in the base of the
stand. These keyholes provide easy slide on mounting. You can also bolt your
touchmonitor to a tabletop or other flat surface. Please refer to Appendix C for
location and dimension of the mounting holes.
Ergotron
800-888-8458
651-681-7600
www.ergotron.com
Innovative Office Products
800-524-2744
610-253-9554
www.innov-office-prod.com
GCX
800-228-2555
707-773-1100
www.gcx.com
MRI
800-688-2414
www.mediarecovery.com

2-15
Installing the Driver Software
Elo TouchSystems provides driver software that allows your touchmonitor to
work with your computer. Drivers are located on the enclosed CD-ROM for the
following operating systems:
• Windows XP
• Windows 2000
• Windows Me
• Windows 98
• Windows 95
• Windows NT 4.0
Additional drivers and driver information for other operating systems are
available on the Elo TouchSystems web site at www.elotouch.com.
Your Elo touchmonitor is plug-and-play compliant. Information on the video
capabilities of your touchmonitor is sent to your video display adapter when
Windows starts. If Windows detects your touchmonitor, follow the instructions
on the screen to install a generic plug-and-play monitor.
Refer to the appropriate following section for driver installation instructions.

2-16 Elo Entuitive Touchmonitor User Guide
Installing the Serial Touch Driver for Windows XP,
Windows 2000
1
, Me, 95/98 and NT 4.0
N OTE : For Windows 2000 and NT 4.0 you must have administrator access rights to install the
driver.
1Insert the Elo CD-ROM in your computer’s CD-ROM drive.
If the AutoStart feature for your CD-ROM drive is active, the system
automatically detects the CD and starts the setup program.
2Follow the directions on the screen to complete the driver setup for your
version of Windows.
If the AutoStart feature is not active:
1Click Start > Run.
2Click the Browse button to locate the EloCd.exe program on the CD-ROM.
3Click Open, then OK to run EloCd.exe.
4Follow the directions on the screen to complete the driver setup for your
version of Windows.
1.To install Windows 2000 and Windows XP, you must use the "update driver"
method; you will not find a setup.exe file within the download.