Elo TouchSystems 2794L User manual

USER MANUAL
Elo Touch Solutions
90 Series Open Frame Touchscreen

User Manual: 90 Series RevB
UM600129 Rev E, page 1 of 28
Copyright © 2020 Elo TouchSolutions, Inc. All RightsReserved.
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or
by any means, including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission of Elo Touch Solutions, Inc.
Disclaimer
The information in this document is subject to change without notice. Elo Touch Solutions, Inc. and its Affiliates (collectively “Elo”) makes no representations or warranties
with respect to the contents herein, and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose. Elo reserves the right to
revise this publication and to make changes from time to time in the content hereof without obligation of Elo to notify any person of such revisions or changes.
TrademarkAcknowledgments
Elo, Elo (logo), Elo Touch,Elo TouchSolutions, andIntelliTouch are trademarks of Elo and its Affiliates. Windows is a trademark
of Microsoft Corporation.

User Manual: 90 Series RevB
UM600129 Rev E, page 2 of 28
Table of Contents
Section 1: Introduction ............................................................................................................................................................................................................................. 4
Section 2: Installation............................................................................................................................................................................................................................... 4
Section 3: Mounting ................................................................................................................................................................................................................................. 7
Section 4: Operation ................................................................................................................................................................................................................................ 9
Section 5: Technical Support.................................................................................................................................................................................................................. 14
Section 6: Safety & Maintenance........................................................................................................................................................................................................... 16
Section 7: Regulatory Information.......................................................................................................................................................................................................... 17
Section 8: Warranty Information............................................................................................................................................................................................................. 21

User Manual: 90 Series RevB
UM600129 Rev E, page 3 of 28
Section 1: Introduction
Product Description
Your new touchscreen display combines Elo’s latest developments in touch technology and display design with the reliability for use in
high-traffic environment.
This touchscreen incorporates a 24-bit color, active matrix thin-film-transistor LCD panel to provide high quality display performance. The
90 Series offers sizes that range from 10.1-inch to 27 -inch and resolutions that range from 800x600 to Full HD 1920x1080. The LED
backlight significantly reduces power consumption and eliminates mercury (compared to CCFL-backlit panels). Other features that
enhance this LCD monitor’s display performance are Plug & Play compatibility, remote on-screen display (OSD) controls and flexible
mounting options.
Precautions
Follow all warnings, precautions and maintenance as recommended in this user manual to maximize the life ofyour
unit and prevent risks to user safety. See the Safety & Maintenance Section for more information.
This manual contains information that is important for the proper setup and maintenance of the unit. Before setting up and powering
on your new touchscreen, read through this manual, especially the Installation, Mounting, and Operation Sections.

User Manual: 90 Series RevB
UM600129 Rev E, page 4 of 28
Section 2: Installation
Unpacking the Touchscreen Display
Open the carton and verify that the following items arepresent:
• Japanese language regulatory informationpamphlet
• Quick Install Guide
• HDMI cable
• EEI label
• VGA cable
• USB cable
• Mounting brackets
• OSD remote

User Manual: 90 Series RevB
UM600129 Rev E, page 5 of 28
Connector Panel & Interfaces
*Please note the COM (Serial) port for touch is only applicable for EXX9XL-XCXX models and removed for the rest models.
With COM (Serial) port
Without COM (Serial) port
Touchscreen Display Connections
1. Connect the HDMI/DP/VGA video cables between the monitor’s HDMI/DP/VGA input connectors and
your HDMI/DP/VGA video source. Tighten the video cable’s screws for best performance on VGA
connector.
2. Connect the USB touch cable between the monitor’s USB connector and your PC’s USB port.
* Or Connect the Serial touch cable between the monitor’s COM (Serial) connector and your PC’s COM (Serial) port. (Only applicable for EXX9XL-XCXX
models)
3. Connect a 12VDC power supply to the monitor’s input power jack.
4. The touchscreen display ships in an ON state, video should be displayed on your monitor already.

User Manual: 90 Series RevB
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Installing the Touch Technology Software Drivers
No additional drivers are required for your projected-capacitive touchscreen displays with Windows 7 ,8.1 and 10 or later operating systems, it uses Windows HID
drivers. If the monitor is used with Windows XP operating system, follow below steps to install Windows XP touch driver.
Todownload the latest touch drivers
1. Visitwww.elotouch.com/Support/Downloads/Driver/DriverDownload/Default.aspx
2. Select the “Touch Drivers” from “Product Category” dropdown menu.
3. Select the “Operating System”from “Operating System” dropdown menu.
4. Click on the driver version required for your touchscreen display.

User Manual: 90 Series RevB
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Section 3: Mounting
Flush Mount
Flush-mount Bracket Installation Notes:
Bracket shape varies for each model, drawing for illustration purposes
only.See dimensional drawing for exactdimensions.
1. Attach bracket “A” Totouchscreen display (all four sides) with M4 screws(included)
2. Attach bracket “C’ to customer panel per drawing (all four sides)
3. Attach bracket “B” to bracket “C” on all four sides with M4 screws (included)
4. Adjust depth of bracket “B” so monitor is flush with customer panel
5. Place touchscreen display into customer panel opening
6. Secure touchscreen display to bracket “B” from behind with M4 screws(included)
Side Bracket Mount
Side-mount Bracket Installation Notes:
Bracket shape varies for each model, drawing for illustration
purposes only. See dimensional drawing for exactdimensions.

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Rear VESA Mount
A four-hole mounting pattern for M4(10mm) screws is provided on the rear of
the monitor.
The VESA FDMI-compliant counting is coded: VESAMIS-E,C.
ET1093L
ET1291L
ET1590L
ET1593 L
ET1790L
ET1990/1991L
ET2094L
ET2293/2294/2295L
ET2494/2495L
ET2794/2795/2796L
75 x 75 mm
X
X
X
X
X
X
(depends on
different
model)
100x100 mm
X
X
X
X
X
200x100 mm
X
X

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Section 4: Operation
Power
The touchscreen display ships in an ON state.
Toturn the touchscreen display on or off, press the touchscreen display power button on the OSD
controller once. The power status LED on the OSD controller functions according to the following
table.
Touchscreen Display/Computer Module Status LED Status
OFF OFF
SLEEP PULSING
ON ON
The system consumes low power when in SLEEP and OFF modes. For detailed power consumption
specifications, refer to technical specifications on the Elo website http://www.elotouch.com
Touching the screen will bring the attached host PC out of SLEEP mode (similar to moving the mouse or pressing a keyboard key).
To improve reliability and reduce wasteful power consumption, disconnect the AC power cable from the monitor when long periods of disuse are planned.
Touch
Your touchscreen display is factory-calibrated and should not need manual calibration (unless the input video is
not fully scaled to the native resolution, or the touch experience needs to be calibrated to a specific user).