Elo TouchSystems 3243L User manual

USER MANUAL
Elo Touch Solutions
3243L Touchmonitors
4243L Touchmonitors
SW601960 Rev D

User Manual: 43L Series
SW601960 Rev D, Page 2 of 28
Copyright © 2015 Elo Touch Solutions, Inc. All Rights Reserved.
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated
into any language or computer language, in any form or by any means, including, but not limited to, electronic,
magnetic, optical, chemical, manual, or otherwise without prior written permission of Elo Touch Solutions, Inc.
Disclaimer
The information in this document is subject to change without notice. Elo Touch Solutions, Inc. and itsAfffiliates
(collectively "Elo") makes no representations or warranties with respect to the contents herein, and specifically
disclaims any implied warranties of merchantability or fitness for a particular purpose. Elo reserves the right to
revise this publication and to make changes from time to time in the content hereof without obligation of Elo to
notify any person of such revisions or changes.
Trademark Acknowledgments
AccuTouch, CarrollTouch, Elo, Elo (logo), Elo Touch, Elo Touch Solutions, Elo TouchSystems, IntelliTouch, iTouch,
SecureTouch, TouchTools and VuPoint are trademarks of Elo and itsAffiliates. Windows is a trademark of Microsoft
Corporation.

User Manual: 43L Series
SW601960 Rev D, Page 3 of 28
Table of Contents
Chapter 1: Introduction...........................................................................................4
Chapter 2: Installation.............................................................................................5
Chapter 3: Mounting................................................................................................7
Chapter 4: Operation .............................................................................................10
Chapter 5: Technical Support.............................................................................15
Chapter 6: Safety & Maintenance......................................................................17
Chapter 7: Regulatory Information...................................................................19
Chapter 8: Warranty Information.......................................................................23

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Chapter 1: Introduction
Product Description
Your new touchmonitor combines the reliable performance of Elo Touch Solutions touch
products with the latest developments in touch technology and display design. This combination
of features creates a natural flow of information between a user and the touchmonitor.
This widescreen touchmonitor incorporates a 24-bit color, active matrix thin-film-transistor LCD
panel to provide high quality display performance. Its Full HD resolution of 1920x1080 is
suitable for displaying graphics and images. Its LED backlight significantly reduces power
consumption and eliminates mercury (compared to CCFL-backlit panels). Other features that
enhance this LCD monitor’s performance are Plug & Play compatibility and on-screen display
(OSD) controls.
Precautions
Follow all warnings, precautions and maintenance as recommended in this user manual to
maximize the life of your unit and prevent risks to user safety. See the Safety & Maintenance
chapter for more information.
This manual contains information that is important for the proper setup and maintenance of the
unit. Before setting up and powering on your new touchmonitor, read through this manual,
especially the Installation, Mounting, and Operation chapters.

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Chapter 2: Installation
Unpacking the Touchmonitor
Open the carton and verify that the following items are present:
Touchmonitor
User Manuals CD
Mounting brackets
Quick Install Guide
VGA cable
HDMI cable (ETX243L-XXWA models only)
DVI cable (ETX243L-XXAA models only)
USB cable (not available for ETX243L-0NXX models)
International power cables
Japanese language regulatory information pamphlet

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Connector Panel & Interfaces
Note: DVI or HDMI are available on certain models only.
Touchmonitor Connections
1. Connect a video cable from your host computer to the monitor. For VGA cables, tighten the
video cables screws for best performance.
2. Connect the USB touch cable between the monitors USB connector and your PC’s USB port.
(Not applicable for No Touch models)
3. Connect the power cable to the monitors input power jack and the AC power outlet.
4. The touchmonitor ships in the ON state.
Installing the Touch Technology Software Drivers
No additional drivers are required for your projected-capacitive touchmonitor with Windows 7
and 8 operating systems, it uses Windows HID drivers.
To download latest touch drivers
1.Visit www.elotouch.com/Support/Downloads/Driver/DriverDownload/Default.aspx
2.Select the operating system from “Operating System” dropdown menu.

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3.Select the technology from “Technologies” dropdown menu.
4.Click on the driver version required for your touchmonitor.
5.Click “Accept” once you are directed to the “Driver License Agreement” page.
6.Enter you email address, Click on “Next Step”. Your driver download will start automatically.
7.If you are a new user, fill in the required information and Click on “Register”. Your driver
download will start automatically.

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Chapter 3: Mounting
General Mounting Information
The OSD text can be rotated between portrait and landscape mode through the OSD menu to
better suit your mounting orientation.
Portrait and Landscape Mode
For Elo Part Numbers E304029, E326003, E326202, and E326398:
The monitor can only be installed in portrait or landscape mode following the below diagram.
The THIS END UP sticker will point up.

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For Elo Part Numbers E220625, E589724, and E444804:
Portrait mode can only be installed in the 90 degrees orientation such that the Elo logo on the back is
rotated to the right and the cables are connected from the left side, as the following image shows.
Landscape mode can only be installed at 0 degrees such that the Elo logo is on the back is not
rotated and the cables are connected from the bottom, as the below image shows.
Insert cables
from this side

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Side Bracket Mount
Threaded holes are provided on the sides of the monitor for mounting using the provided
brackets.
ET3243L
Insert cables from this side