Endress+Hauser Proline Promag W 800 User manual

Products Solutions Services
Operating Instructions
Proline Promag W 800
Electromagnetic flowmeter
Cellular radio (Type: DA800C-CRM02.01)
BA02080D/06/EN/02.22-00
71551482
2022-01-15
Valid as of version
01.00.zz (Device firmware)

Proline Promag W 800 Cellular radio
2 Endress+Hauser
• Make sure the document is stored in a safe place such that it is always available when
working on or with the device.
• To avoid danger to individuals or the facility, read the "Basic safety instructions" section
carefully, as well as all other safety instructions in the document that are specific to
working procedures.
• The manufacturer reserves the right to modify technical data without prior notice. Your
Endress+Hauser Sales Center will supply you with current information and updates to
these instructions.

Proline Promag W 800 Cellular radio Table of contents
Endress+Hauser 3
Table of contents
1 About this document ................ 5
1.1 Document function ..................... 5
1.2 Symbols .............................. 5
1.2.1 Safety symbols .................. 5
1.2.2 Electrical symbols ................ 5
1.2.3 Communication-specific symbols ..... 5
1.2.4 Tool symbols .................... 6
1.2.5 Symbols for
certain types of information ......... 6
1.2.6 Symbols in graphics ............... 6
1.3 Documentation ........................ 7
1.3.1 Standard documentation ........... 7
1.3.2 Supplementary device-dependent
documentation .................. 7
2 Safety instructions .................. 8
2.1 Requirements for the personnel ............ 8
2.2 Intended use .......................... 8
2.3 Workplace safety ....................... 9
2.4 Operational safety ...................... 9
2.5 Product safety ......................... 9
2.6 IT security ........................... 10
2.7 Device-specific IT security ................ 10
2.7.1 Access via the SmartBlue app ....... 10
2.7.2 Protecting access via hardware write
protection ..................... 10
2.7.3 Access via Bluetooth® wireless
technology .................... 12
3 Product description ................ 13
3.1 Product design ........................ 13
3.1.1 Proline Promag 800 - Advanced .... 13
4 Incoming acceptance and product
identification ..................... 14
4.1 Incoming acceptance ................... 14
4.2 Product identification ................... 14
4.2.1 Transmitter nameplate ........... 15
4.2.2 Sensor nameplate ............... 15
4.2.3 Symbols on measuring device ...... 16
5 Storage and transport ............. 17
5.1 Storage conditions ..................... 17
5.2 Storing the device ..................... 17
5.2.1 Proline Promag 800 - Advanced .... 17
5.3 Transporting the product ................ 18
5.3.1 Measuring devices without lifting
lugs ......................... 18
5.3.2 Measuring devices with lifting lugs .. 19
5.3.3 Transporting with a fork lift ........ 19
5.4 Packaging disposal ..................... 19
6 Mounting ......................... 19
6.1 Mounting requirements ................. 19
6.1.1 Mounting position ............... 19
6.1.2 Environment and process-related
requirements .................. 25
6.1.3 Special mounting instructions ...... 27
6.2 Mounting the measuring device ........... 28
6.2.1 Required tools .................. 28
6.2.2 Preparing the measuring device ..... 28
6.2.3 Mounting the sensor ............. 28
6.2.4 Mounting the transmitter of the
remote version, Proline 800 -
Advanced ..................... 34
6.2.5 Turning the transmitter housing,
Proline 800 - Advanced ........... 36
6.2.6 Mounting the external cellular
antenna ...................... 39
6.2.7 Mounting the external battery pack .. 39
6.2.8 Inserting the SIM card ............ 40
6.3 Post-installation check .................. 40
7 Electrical connection .............. 42
7.1 Electrical safety ....................... 42
7.2 Connecting requirements ................ 42
7.2.1 Requirements for connecting cable ... 42
7.2.2 Required tool .................. 43
7.2.3 Terminal assignment, Proline 800 -
Advanced ..................... 44
7.2.4 Shielding and grounding .......... 45
7.2.5 Requirements for the supply unit .... 46
7.2.6 Preparing the measuring device ..... 46
7.2.7 Preparing the connecting cable for
the remote version .............. 46
7.3 Connecting the measuring device .......... 48
7.3.1 Connecting the remote version ..... 48
7.3.2 Connecting the transmitter ........ 50
7.3.3 Ensuring potential equalization ..... 51
7.4 Power supply via battery packs, Proline 800 -
Advanced ........................... 54
7.4.1 Battery pack arrangement ........ 54
7.4.2 Inserting and connecting buffer
capacitors and battery packs ....... 55
7.5 Connect the cellular antenna ............. 56
7.6 Connecting the pressure sensor, Proline 800
- Advanced .......................... 57
7.7 Power supply via the external battery pack,
Proline 800 - Advanced ................. 58
7.7.1 Connecting the external battery
pack ......................... 58
7.7.2 Inserting batteries into the external
battery pack ................... 58
7.8 Special connection instructions ............ 59
7.8.1 Connection examples ............. 59

Table of contents Proline Promag W 800 Cellular radio
4 Endress+Hauser
7.9 Ensuring the degree of protection .......... 59
7.9.1 Degree of protection IP68, Type 6P
enclosure, with "Cust-potted" option,
Proline 800 - Advanced (remote
version) ...................... 59
7.9.2 Degree of protection IP66/67, Type
4X enclosure, Proline 800 -
Advanced ..................... 59
7.10 Post-connection check .................. 60
8 Operation options ................. 61
8.1 Overview of operation options ............ 61
8.2 Access to the operating menu via the
SmartBlue app ........................ 61
9 System integration ................ 63
9.1 Overview of device description files ......... 63
9.1.1 Current version data for the device ... 63
9.1.2 Operating tools ................. 63
9.2 Establishing a Netilion connection ......... 63
9.3 Establishing an OPC-UA connection ........ 63
10 Commissioning .................... 64
10.1 Function check ....................... 64
10.2 Preparatory steps ...................... 64
10.2.1 Install the SmartBlue App ......... 64
10.2.2 Connect the SmartBlue App to the
device ........................ 64
10.3 Configuring the measuring device .......... 64
10.4 Protecting settings from unauthorized access .64
10.4.1 Write protection via access code ..... 64
10.4.2 Write protection via write protection
switch ........................ 65
11 Operation ......................... 67
11.1 Wake on Touch ....................... 67
11.2 Adapting the measuring device to the process
conditions ........................... 68
11.3 Performing a totalizer reset .............. 68
11.4 Disabling the Bluetooth interface .......... 68
11.5 Enabling the software option ............. 68
11.5.1 "Software configuration" submenu ... 68
11.6 Updating the firmware .................. 69
12 Diagnostics and troubleshooting ... 70
12.1 General troubleshooting ................. 70
12.2 Diagnostic information on local display ...... 72
12.2.1 Diagnostic message .............. 72
12.3 Adapting the diagnostic information ....... 73
12.3.1 Adapting the diagnostic behavior .... 73
12.4 Overview of diagnostic information ........ 73
12.5 Pending diagnostic events ............... 76
12.6 Diagnostic list ........................ 77
12.7 Event logbook ........................ 77
12.7.1 Reading out the event logbook ...... 77
12.7.2 Filtering the event logbook ........ 78
12.7.3 Overview of information events ..... 78
12.8 Resetting the measuring device ........... 79
12.9 Device information .................... 79
12.10 Firmware history ...................... 80
13 Maintenance ...................... 81
13.1 Maintenance tasks ..................... 81
13.1.1 Exterior cleaning ................ 81
13.1.2 Interior cleaning ................ 81
13.1.3 Replacing the batteries ........... 81
13.2 Measuring and test equipment ............ 84
13.3 Endress+Hauser services ................ 84
14 Repair ............................ 85
14.1 General information ................... 85
14.1.1 Repair and conversion concept ...... 85
14.1.2 Notes for repair and conversion ..... 85
14.2 Spare parts .......................... 85
14.3 Endress+Hauser services ................ 85
14.4 Return .............................. 85
14.5 Disposal ............................ 86
14.5.1 Removing the measuring device ..... 86
14.5.2 Disposing of the measuring device ... 86
14.5.3 Battery disposal ................ 86
15 Accessories ....................... 87
15.1 Device-specific accessories ............... 87
15.1.1 For the Proline 800 - Advanced
transmitter .................... 87
15.1.2 For the sensor .................. 87
15.2 Service-specific accessories ............... 88
16 Technical data .................... 89
16.1 Application .......................... 89
16.2 Function and system design .............. 89
16.3 Input ............................... 89
16.4 Output ............................. 92
16.5 Power supply ......................... 93
16.6 Performance characteristics .............. 97
16.7 Installation .......................... 98
16.8 Environment ......................... 98
16.9 Process ............................ 100
16.10 Mechanical construction ............... 102
16.11 Operability ......................... 108
16.12 Certificates and approvals .............. 108
16.13 Application packages .................. 110
16.14 Accessories ......................... 111
16.15 Supplementary documentation ........... 111
Index ................................. 113

Proline Promag W 800 Cellular radio About this document
Endress+Hauser 5
1 About this document
1.1 Document function
These Operating Instructions contain all the information that is required in various phases
of the life cycle of the device: from product identification, incoming acceptance and
storage, to mounting, connection, operation and commissioning through to
troubleshooting, maintenance and disposal.
1.2 Symbols
1.2.1 Safety symbols
DANGER
This symbol alerts you to a dangerous situation. Failure to avoid this situation will result in
serious or fatal injury.
WARNING
This symbol alerts you to a dangerous situation. Failure to avoid this situation can result in
serious or fatal injury.
CAUTION
This symbol alerts you to a dangerous situation. Failure to avoid this situation can result in
minor or medium injury.
NOTICE
This symbol contains information on procedures and other facts which do not result in
personal injury.
1.2.2 Electrical symbols
Symbol Meaning
Direct current
Alternating current
Direct current and alternating current
Ground connection
A grounded terminal which, as far as the operator is concerned, is grounded via a
grounding system.
Protective earth (PE)
Ground terminals that must be connected to ground prior to establishing any other
connections.
The ground terminals are located on the interior and exterior of the device:
• Inner ground terminal: protective ground is connected to the power supply network.
• Outer ground terminal: the device is connected to the grounding system of the
facility.
1.2.3 Communication-specific symbols
Symbol Meaning
Received signal strength (cellular radio)
Displays the received signal strength.
Bluetooth
Wireless data transmission between devices over a short distance.

About this document Proline Promag W 800 Cellular radio
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1.2.4 Tool symbols
Symbol Meaning
Torx screwdriver
Flat-blade screwdriver
Phillips head screwdriver
Allen key
Open-ended wrench
1.2.5 Symbols for certain types of information
Symbol Meaning
Permitted
Procedures, processes or actions that are permitted.
Preferred
Procedures, processes or actions that are preferred.
Forbidden
Procedures, processes or actions that are forbidden.
Tip
Indicates additional information.
Reference to documentation
A
Reference to page
Reference to graphic
Notice or individual step to be observed
1.
,
2.
,
3.
… Series of steps
Result of a step
Help in the event of a problem
Visual inspection
1.2.6 Symbols in graphics
Symbol Meaning
1, 2, 3, ... Item numbers
1.
,
2.
,
3.
, … Series of steps
A, B, C, ... Views
A-A, B-B, C-C, ... Sections
-
Hazardous area

Proline Promag W 800 Cellular radio About this document
Endress+Hauser 7
Symbol Meaning
.
Safe area (non-hazardous area)
Flow direction
1.3 Documentation
For an overview of the scope of the associated Technical Documentation, refer to the
following:
•W@M Device Viewer (www.endress.com/deviceviewer): Enter the serial number
from the nameplate
•Endress+Hauser Operations App: Enter the serial number from the nameplate or
scan the matrix code on the nameplate
Detailed list of the individual documents along with the documentation code
→  111
1.3.1 Standard documentation
Document type Purpose and content of the document
Technical Information Planning aid for your device
The document contains all the technical data on the device and provides
an overview of the accessories and other products that can be ordered for
the device.
Sensor Brief Operating Instructions Getting the 1st measured value quickly - Part 1
The Sensor Brief Operating Instructions are aimed at specialists with
responsibility for installing the measuring device.
• Incoming acceptance and product identification
• Storage and transport
• Installation
Transmitter Brief Operating
Instructions
Getting the 1st measured value quickly - Part 2
The Transmitter Brief Operating Instructions are aimed at specialists with
responsibility for commissioning, configuring and parameterizing the
measuring device (until the first measured value).
• Product description
• Installation
• Electrical connection
• Operation options
• System integration
• Commissioning
• Diagnostic information
Description of Device Parameters Reference for your parameters
The document provides a detailed explanation of each individual
parameter in the operating menu. The description is aimed at those who
work with the device over the entire life cycle and perform specific
configurations.
1.3.2 Supplementary device-dependent documentation
Additional documents are supplied depending on the device version ordered: Always
comply strictly with the instructions in the supplementary documentation. The
supplementary documentation is an integral part of the device documentation.

Safety instructions Proline Promag W 800 Cellular radio
8 Endress+Hauser
2 Safety instructions
2.1 Requirements for the personnel
The personnel for installation, commissioning, diagnostics and maintenance must fulfill
the following requirements:
‣Trained, qualified specialists must have a relevant qualification for this specific function
and task.
‣Are authorized by the plant owner/operator.
‣Are familiar with federal/national regulations.
‣Before starting work, read and understand the instructions in the manual and
supplementary documentation as well as the certificates (depending on the
application).
‣Follow instructions and comply with basic conditions.
The operating personnel must fulfill the following requirements:
‣Are instructed and authorized according to the requirements of the task by the facility's
owner-operator.
‣Follow the instructions in this manual.
2.2 Intended use
Application and media
The measuring device described in this manual is intended only for the flow measurement
of liquids with a minimum conductivity of 20 µS/cm.
Measuring devices for use in applications where there is an increased risk due to process
pressure are labeled accordingly on the nameplate.
To ensure that the measuring device remains in proper condition for the operation time:
‣Keep within the specified pressure and temperature range.
‣Only use the measuring device in full compliance with the data on the nameplate and
the general conditions listed in the Operating Instructions and supplementary
documentation.
‣Based on the nameplate, check whether the ordered device is permitted for the
intended use in the hazardous area (e.g. explosion protection, pressure vessel safety).
‣Use the measuring device only for media to which the process-wetted materials are
sufficiently resistant.
‣If the ambient temperature of the measuring device is outside the atmospheric
temperature, it is absolutely essential to comply with the relevant basic conditions as
specified in the device documentation→  7.
‣Protect the measuring device permanently against corrosion from environmental
influences.
Incorrect use
Non-designated use can compromise safety. The manufacturer is not liable for damage
caused by improper or non-designated use.
LWARNING
Danger of breakage due to corrosive or abrasive fluids and ambient conditions!
‣Verify the compatibility of the process fluid with the sensor material.
‣Ensure the resistance of all fluid-wetted materials in the process.
‣Keep within the specified pressure and temperature range.

Proline Promag W 800 Cellular radio Safety instructions
Endress+Hauser 9
NOTICE
Verification for borderline cases:
‣For special fluids and fluids for cleaning, Endress+Hauser is glad to provide assistance
in verifying the corrosion resistance of fluid-wetted materials, but does not accept any
warranty or liability as minute changes in the temperature, concentration or level of
contamination in the process can alter the corrosion resistance properties.
Residual risks
LWARNING
If the temperature of the media or electronics unit is high or low, this may cause the
surfaces of the device to become hot or cold. This poses a risk of burns or frostbite!
‣In the case of hot or cold medium temperatures, install appropriate protection against
contact.
2.3 Workplace safety
For work on and with the device:
‣Wear the required personal protective equipment according to national regulations.
For welding work on the piping:
‣Do not ground the welding unit via the measuring device.
If working on and with the device with wet hands:
‣Due to the increased risk of electric shock, wear suitable gloves.
2.4 Operational safety
Risk of injury.
‣Operate the device in proper technical condition and fail-safe condition only.
‣The operator is responsible for interference-free operation of the device.
Conversions to the device
Unauthorized modifications to the device are not permitted and can lead to unforeseeable
dangers.
‣If, despite this, modifications are required, consult with Endress+Hauser.
Repair
To ensure continued operational safety and reliability,
‣Carry out repairs on the device only if they are expressly permitted.
‣Observe federal/national regulations pertaining to repair of an electrical device.
‣Use original spare parts and accessories from Endress+Hauser only.
2.5 Product safety
This measuring device is designed in accordance with good engineering practice to meet
state-of-the-art safety requirements, has been tested, and left the factory in a condition in
which it is safe to operate.
It meets general safety standards and legal requirements. It also complies with the EU
directives listed in the device-specific EU Declaration of Conformity. Endress+Hauser
confirms this by affixing the CE mark to the device.
Furthermore, the device meets the legal requirements of the applicable UK regulations
(Statutory Instruments). These are listed in the UKCA Declaration of Conformity along
with the designated standards.

Safety instructions Proline Promag W 800 Cellular radio
10 Endress+Hauser
By selecting the order option for UKCA marking, Endress+Hauser confirms a successful
evaluation and testing of the device by affixing the UKCA mark.
Contact address Endress+Hauser UK:
Endress+Hauser Ltd.
Floats Road
Manchester M23 9NF
United Kingdom
www.uk.endress.com
2.6 IT security
Our warranty is valid only if the device is installed and used as described in the Operating
Instructions. The device is equipped with security mechanisms to protect it against any
inadvertent changes to the settings.
IT security measures, which provide additional protection for the device and associated
data transfer, must be implemented by the operators themselves in line with their security
standards.
2.7 Device-specific IT security
The device offers a range of specific functions to support protective measures on the
operator's side. These functions can be configured by the user and guarantee greater in-
operation safety if used correctly. An overview of the most important functions is provided
in the following section:
2.7.1 Access via the SmartBlue app
Two access levels (user roles) are defined for the device: the Operator user role and the
Maintenance user role. The Maintenance user role is the default setting.
If a user-specific access code is not defined (in the Enter access code parameter), the
default setting 0000 continues to apply and the Maintenance user role is automatically
enabled. The device's configuration data are not write-protected and can be edited at all
times.
If a user-specific access code has been defined (in the Enter access code parameter), all the
parameters are write-protected and the device is accessed with the Operator user role. The
previously defined access code must first be entered again before the Maintenance user
role is enabled and all the parameters can be write-accessed.
2.7.2 Protecting access via hardware write protection
Write access to the device parameters via the operating tool can be disabled by means of a
write protection switch (DIP switch on the back of the local display). When hardware write
protection is enabled, only read access to the parameters is possible.
Hardware write protection is disabled when the device is delivered →  11.

Proline Promag W 800 Cellular radio Safety instructions
Endress+Hauser 11
Write protection via write protection switch
1
Off
On
21
Display
Write
protection
Custody
transfer
A0047361
‣ Information regarding the
write protection switch is
provided on the connection
nameplate in the connection
compartment cover.
Unlike parameter write protection via a user-specific access code, this allows write access
to the entire operating menu to be locked.
The parameter values are now read only and cannot be edited any more.
The following parameters can always be modified even if parameter write protection
is activated:
• Enter access code
• Contrast display
• Clientt ID
1. Loosen the 4 securing screws on the housing cover and open the housing cover.
2. Set the write protection (WP) switch on the display module to the ON position.
 Hardware write protection is enabled.
In the Locking status parameter, the Hardware locked option is displayed.
On the local display, the  symbol appears in the header.
V
.
8.3
m /min
3
A0044218
3. LWARNING
Excessive tightening torque applied to the securing screws!
Risk of damaging the plastic transmitter.
‣Tighten the securing screws as per the tightening torque .
Reverse the removal procedure to reassemble the transmitter.

Safety instructions Proline Promag W 800 Cellular radio
12 Endress+Hauser
2.7.3 Access via Bluetooth® wireless technology
Secure signal transmission via Bluetooth® wireless technology uses an encryption
method tested by the Fraunhofer Institute.
• The device is not visible via Bluetooth® wireless technology without the SmartBlue App.
• Only one point-to-point connection is established between the device and a smartphone
or tablet.
• It is possible to configure the Bluetooth® wireless technology interface in such a way that
Bluetooth® is only active (the device is only then visible) if the display is activated onsite
via Wake on Touch.

Proline Promag W 800 Cellular radio Product description
Endress+Hauser 13
3 Product description
The device consists of a transmitter and a sensor.
Proline Promag 800
Compact version - transmitter and sensor form a mechanical unit.
Proline Promag 800 - Advanced
Two device versions are available:
• Compact version - transmitter and sensor form a mechanical unit.
• Remote version - transmitter and sensor are mounted in separate locations.
3.1 Product design
3.1.1 Proline Promag 800 - Advanced
Common Radio Module
7
6
5
4
3
2
1
A0042903
 1 Important components of the compact version
1 Transmitter housing cover
2 Display module
3 Electronics module
4 Cellular module only with order code for "Output; input", option P "Cellular radio"
5 Electronics board carrier incl. battery compartment
6 Transmitter housing
7 Sensor

Incoming acceptance and product identification Proline Promag W 800 Cellular radio
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4 Incoming acceptance and product
identification
4.1 Incoming acceptance
1
2
1
2
Are the order codes on the
delivery note (1) and the
product sticker (2) identical?
Are the goods undamaged?
Order code:
Ser. no.:
Ext. ord. cd.:
ii
Date:
Do the data on the
nameplate match the
ordering information on the
delivery note?
Is the envelope present with
accompanying documents?
• If one of the conditions is not satisfied, contact your Endress+Hauser Sales Center.
• The Technical Documentation is available via the Internet or via the Endress+Hauser
Operations App, see the "Product identification" section →  15.
4.2 Product identification
The following options are available for identification of the device:
• Nameplate specifications
• Order code with breakdown of the device features on the delivery note
• Enter the serial numbers from the nameplates in W@M Device Viewer
(www.endress.com/deviceviewer): all the information about the device is displayed.
• Enter the serial numbers from the nameplates into the Endress+Hauser Operations App
or scan the DataMatrix code on the nameplate with the Endress+Hauser Operations App:
all the information about the device is displayed.

Proline Promag W 800 Cellular radio Incoming acceptance and product identification
Endress+Hauser 15
For an overview of the scope of the associated Technical Documentation, refer to the
following:
• The chapters "Additional standard documentation on the device" →  7 and
"Supplementary device-dependent documentation" →  7
• The W@M Device Viewer: Enter the serial number from the nameplate
(www.endress.com/deviceviewer)
• The Endress+Hauser Operations App: Enter the serial number from the nameplate or
scan the DataMatrix code on the nameplate.
4.2.1 Transmitter nameplate
• Name of the transmitter
• Place of manufacture
• Order code
• Serial number (Ser. no.)
• Extended order code (Ext. ord. cd.)
• Firmware version (FW) and device revision (Dev.Rev.) from the factory
• Permitted ambient temperature (Ta)
• FCC-ID (Federal Communications Commission)
• Degree of protection
• Permitted temperature range for cable
• 2-D matrix code
• Date of manufacture: year-month
• FCC mark
• CE mark, RCM-Tick mark
• Electrical connection data, e.g. available inputs and outputs, supply voltage
4.2.2 Sensor nameplate
• Name of sensor
• Place of manufacture
• Order code
• Serial number (Ser. no.)
• Extended order code (Ext. ord. cd.)
• Nominal diameter of sensor
• Test pressure of the sensor
• Medium temperature range
• Material of liner and electrodes
• Degree of protection: e.g. IP, NEMA
• Permitted ambient temperature (Ta)
• 2-D matrix code
• CE mark, RCM-Tick mark
• Flow direction
• Date of manufacture: year-month
Order code
The measuring device is reordered using the order code.
Extended order code
• The device type (product root) and basic specifications (mandatory features) are
always listed.
• Of the optional specifications (optional features), only the safety and approval-
related specifications are listed (e.g. LA). If other optional specifications are also
ordered, these are indicated collectively using the # placeholder symbol (e.g. #LA#).
• If the ordered optional specifications do not include any safety and approval-related
specifications, they are indicated by the + placeholder symbol (e.g. XXXXXX-ABCDE
+).

Incoming acceptance and product identification Proline Promag W 800 Cellular radio
16 Endress+Hauser
4.2.3 Symbols on measuring device
Symbol Meaning
WARNING!
This symbol alerts you to a dangerous situation. Failure to avoid this situation can result in serious
or fatal injury. To determine the nature of the potential hazard and the measures required to
avoid it, consult the documentation accompanying the measuring device.
Reference to documentation
Refers to the corresponding device documentation.
Protective ground connection
A terminal which must be connected to ground prior to establishing any other connections.

Proline Promag W 800 Cellular radio Storage and transport
Endress+Hauser 17
5 Storage and transport
5.1 Storage conditions
Observe the following notes for storage:
‣Store in the original packaging to ensure protection from shock.
‣Do not remove protective covers or protective caps installed on process connections.
They prevent mechanical damage to the sealing surfaces and contamination in the
measuring pipe.
‣Protect from direct sunlight to avoid unacceptably high surface temperatures.
‣Select a storage location where moisture cannot collect in the measuring device as
fungus and bacteria infestation can damage the liner.
‣Store in a dry and dust-free place.
‣Do not store outdoors.
Storage temperature →  98
LWARNING
Batteries may explode if not handled properly!
‣Do not recharge batteries.
‣Do not open batteries.
‣Do not expose batteries to naked flame.
5.2 Storing the device
5.2.1 Proline Promag 800 - Advanced
Do not store buffer capacitors individually for longer than four months. Long-term storage
is possible with battery packs inserted and connected in the device. If the device is stored
for longer than 2 months with the batteries inserted and connected, disconnect the battery
power supply via the switch.
1 → 2 → 3 →
1.
2.
T20
ON ON
12
ON ON
12
A B
A0042838 A0043731 A0043793
‣Open the connection
compartment cover.
‣Open the display module. ‣Set switch "B" to "OFF".

Storage and transport Proline Promag W 800 Cellular radio
18 Endress+Hauser
4 → 5
ON ON
12
T20
1.
2.
2.5 Nm
(1.8 lbf ft)
A0043737 A0042855
‣Close the display module. ‣Close the connection
compartment cover.
5.3 Transporting the product
Transport the measuring device to the measuring point in the original packaging.
A0029252
Do not remove protective covers or caps installed on process connections. They
prevent mechanical damage to the sealing surfaces and contamination in the
measuring tube.
5.3.1 Measuring devices without lifting lugs
LWARNING
Center of gravity of the measuring device is higher than the suspension points of the
webbing slings.
Risk of injury if the measuring device slips.
‣Secure the measuring device against slipping or turning.
‣Observe the weight specified on the packaging (stick-on label).
A0029214

Proline Promag W 800 Cellular radio Mounting
Endress+Hauser 19
5.3.2 Measuring devices with lifting lugs
LCAUTION
Special transportation instructions for devices with lifting lugs
‣Only use the lifting lugs fitted on the device or flanges to transport the device.
‣The device must always be secured at two lifting lugs at least.
5.3.3 Transporting with a fork lift
If transporting in wood crates, the floor structure enables the crates to be lifted lengthwise
or at both sides using a forklift.
LCAUTION
Risk of damaging the magnetic coil
‣If transporting by forklift, do not lift the sensor by the metal casing.
‣This would buckle the casing and damage the internal magnetic coils.
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5.4 Packaging disposal
All packaging materials are environmentally friendly and 100 % recyclable:
• Outer packaging of device
Polymer stretch wrap, complying with EU Directive 2002/95/EC (RoHS)
• Packaging
• Wooden crate treated in accordance with ISPM 15 standard, confirmed by IPPC logo
• Cardboard box in accordance with European packaging guideline 94/62EC,
recyclability confirmed by Resy symbol
• Carrying and securing materials
• Disposable plastic pallet
• Plastic straps
• Plastic adhesive strips
• Filler material
Paper pads
6 Mounting
6.1 Mounting requirements
6.1.1 Mounting position
Mounting location
• Do not install the device at the highest point of the pipe.
• Do not install the device upstream from a free pipe outlet in a down pipe.

Mounting Proline Promag W 800 Cellular radio
20 Endress+Hauser
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The device should ideally be installed in an ascending pipe.
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Installation near valves
Install the device in the direction of flow upstream from the valve.
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Installation upstream from a down pipe
NOTICE
Negative pressure in the measuring pipe can damage the liner!
‣If installing upstream of down pipes whose length h ≥ 5 m (16.4 ft): install a siphon
with a vent valve downstream of the device.
This arrangement prevents the flow of liquid stopping in the pipe and air
entrainment.
h
2
1
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1 Vent valve
2 Pipe siphon
h Length of down pipe