Epson Stylus Pro 4900 User manual

User's Guide
NPD4275-01 EN

Copyrights and Trademarks
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. The information contained herein is designed
only for use with this Epson printer. Epson is not responsible for any use of this information as applied to other printers.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses
incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to
this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.
Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those
designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.
Seiko Epson Corporation shall not be held liable forany damage resulting from electromagnetic interference that occurs from the use of any interface cables
other than those designated as Epson Approved Products by Seiko Epson Corporation.
EPSON
®
, EPSON STYLUS
®
, Epson UltraChrome
®
and SpectroProofer
®
are registered trademarks, and EPSON EXCEED YOUR VISION or EXCEED
YOUR VISION is a trademark of Seiko Epson Corporation.
Microsoft
®
, Windows
®
, and Windows Vista
®
are registered trademarks of Microsoft Corporation.
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®
, Macintosh
®
, Mac OS, and OS X are registered trademarks of Apple Inc.
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®
is a registered trademark of Intel Corporation.
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®
is a registered trademark of International Business Machines Corporation.
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®
, Photoshop
®
, Elements
®
, Lightroom
®
, and Adobe
®
RGB are registered trademarks of Adobe Systems Incorporated.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any
and all rights in those marks.
© 2010 Seiko Epson Corporation. All rights reserved.
Epson Stylus Pro 4900/4910 User's Guide
Copyrights and Trademarks
2

Contents
Copyrights and Trademarks
Introduction
ImportantSafetyInstructions.................6
When choosing a place for this product. . . . . . . . 6
Whensettingupthisproduct...............6
Whenusingthisproduct...................6
Whenhandlingtheinkcartridges............7
Warnings,Cautions,NotesandTips..........7
PrinterParts..............................8
Frontsection...........................8
Rear/Spindle. . . . . ......................11
Controlpanel..........................13
ScreenView...........................14
PrinterFeatures..........................17
RealizingHighResolution.................17
RealizingHighProductivity................18
SuperiorEaseofUse.....................18
NotesonUsageandStorage..................19
Installationspace.......................19
Noteswhenusingtheprinter...............19
Noteswhennotusingtheprinter............20
Notesonhandlinginkcartridges............20
Notesonhandlingpaper..................21
IntroducingtheSuppliedSoftware.............23
ContentsoftheSoftwareDisc..............23
SummaryofthePrinterDriver.............25
Basic Operations
LoadingandRemovingtheRollPaper..........26
Printing and Reading Roll Paper Information
....................................26
SettingAutoRollPaperFeeding............27
LoadingRollPaper......................27
Cuttingtherollpaper....................31
Removingtherollpaper..................32
LoadingCutSheets........................34
LoadingthePaperCassette................35
LoadingManuallyfromtheRear............39
LoadingandEjectingThickPaper...........40
BasicPrintingMethods(Windows)............43
BasicPrintingMethods(MacOSX)............44
Printablearea............................46
RollPaperPrintableArea.................46
CutSheetsPrintableArea.................46
ChangingtheTypeofBlackInk...............47
Turning Off the Power Using Power
Management.............................49
CancelingPrinting........................50
Using the Printer Driver(Windows)
DisplayingtheSettingsScreen................51
FromthePrintericon....................51
DisplayingHelp..........................52
ClicktheHelpButtontoDisplay............52
Right-click on the item you want to check and
display...............................52
CustomizingthePrinterDriver...............53
Saving various settings as your Select Settings
....................................53
Savingmediasettings....................53
Rearrangingdisplayitems.................54
SummaryoftheUtilityTab..................55
Uninstallingtheprinterdriver................56
Using the Printer Driver(Mac OS X)
DisplayingtheSettingsScreen................58
DisplayingHelp..........................58
UsingEpsonPrinterUtility4.................58
StartingEpsonPrinterUtility4.............58
EpsonPrinterUtility4Functions............58
Uninstallingtheprinterdriver................59
RemovingEPSONLFPRemotePanel2.......60
Printing Varieties
Auto Correct Color and Print Photos
(PhotoEnhance)..........................61
Correctcolorandprint.....................62
PrintingBlackandWhitePhotos..............65
Borderlessprinting........................68
Types of Borderless Printing Methods. . . . . . . . 68
Supported Media Sizes for Borderless Printing
....................................69
AboutRollPaperCutting.................70
SettingProceduresforPrinting.............71
Enlarged/ReducedPrinting..................73
FittoPage/Scaletofitpapersize............73
FittoRollPaperWidth(Windowsonly).......74
CustomScaleSetting.....................75
Epson Stylus Pro 4900/4910 User's Guide
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Multi-PagePrinting.......................76
Manual Double-Sided Printing(Windows only)
......................................78
Cautions when Performing Double-Sided
Printing..............................78
SettingProceduresforPrinting.............78
Poster Printing (Enlarge to cover several sheets
andprint-Windowsonly)..................79
SettingProceduresforPrinting.............80
Joiningtheoutputpapertogether...........81
Printingoncustompaper...................83
Bannerprinting(onrollpaper)...............86
LayoutManager(Windowsonly)..............89
SettingProceduresforPrinting.............90
Saving and Calling Layout Manager Settings. . . . 91
Color Management Printing
AboutColorManagement...................92
ColorManagementPrintSettings.............92
Settingprofiles.........................93
Setting color management with the application. . . . 93
Setting color management with the printer driver
......................................94
Color management printing by Host ICM
(Windows)............................94
Color management printing by ColorSync
(MacOSX)............................95
Color management printing by Driver
ICM(Windowsonly).....................96
Using the Control Panel Menu
MenuOperations.........................99
MenuList..............................101
DetailsoftheMenu.......................103
PrinterSetupmenu.....................103
TestPrintmenu....................... 105
Maintenancemenu..................... 105
PrinterStatusmenu.....................106
PaperSetupmenu......................106
HeadAlignmentmenu.................. 110
NetworkSetupmenu....................111
SpectroProofermenu................... 111
InkMenuTable......................... 112
Maintenance
AdjustingthePrintHead...................113
Checkingforcloggednozzles..............113
Cleaningtheprinthead..................115
Correcting Print Misalignment (Print Head
Alignment)...........................117
ReplacingConsumables....................120
ReplacingInkCartridges.................120
ReplacingMaintenanceBox1and2.........121
ReplacingtheCutter.................... 124
CleaningthePrinter...................... 127
Cleaningtheoutside.................... 127
Cleaningtheinside..................... 127
Problem Solver
WhenanErrorMessageisDisplayed.......... 129
When a Maintenance Call/Service Call Occurs
................................... 137
Troubleshooting......................... 138
You cannot print (because the printer does not
work)............................... 138
The printer sounds like it is printing, but
nothingprints.........................141
The prints are not what you expected. . . . . . . . 142
Feedingorejectingproblems..............146
Others.............................. 149
Appendix
OptionsandConsumableProducts........... 151
SupportedMedia.........................153
EpsonSpecialMediaTable............... 153
Usable Commercially Available Paper Size. . . . 158
Beforeprintingonnon-Epsonmedia........ 158
MaintenanceMode....................... 159
Starting and Ending Maintenance Mode. . . . . . 159
MaintenanceModeList..................160
Notes When Moving or Transporting the Printer
..................................... 162
BeforeMovingorTransporting............ 162
NotesonTransporting.................. 162
AfterMovingorTransporting............. 162
SystemRequirements..................... 163
SpecificationsTable.......................163
StandardsandApprovals.................164
Where To Get Help
TechnicalSupportWebSite.................165
ContactingEpsonSupport..................165
BeforeContactingEpson.................165
HelpforUsersinNorthAmerica...........166
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HelpforUsersinEurope.................166
HelpforUsersinTaiwan.................166
HelpforUsersinAustralia............... 167
HelpforUsersinSingapore...............167
HelpforUsersinThailand................168
HelpforUsersinVietnam................168
HelpforUsersinIndonesia...............168
HelpforUsersinHongKong..............169
HelpforUsersinMalaysia................169
HelpforUsersinIndia.................. 169
HelpforUsersinthePhilippines........... 170
Software License Terms
OpenSourceSoftwareLicenses.............. 171
Bonjour............................. 171
OtherSoftwareLicenses................... 176
Info-ZIPcopyrightandlicense.............176
Epson Stylus Pro 4900/4910 User's Guide
Contents
5

Introduction
Important Safety
Instructions
Read all of these instructions before using the printer.
Also be sure to follow all warnings and instructions
marked on the printer.
When choosing a place for this
product
❏Place this product on a flat, stable surface that is
larger than this product. This product will not
operate properly if it is tilted or at an angle.
❏Avoid places subject to rapid changes in
temperature and humidity. Also keep it away from
direct sunlight, strong light, or heat sources.
❏Avoid places subject to shocks and vibrations.
❏Keep this product away from dusty areas.
❏Place this product near a wall outlet where the plug
can be easily unplugged.
When setting up this product
❏Do not block or cover the openings in this product’s
cabinet.
❏Do not insert objects through the slots. Take care
not to spill liquid on this product.
❏This product’s power cord is for use with this
product only. Use with other equipment may result
in fire or electric shock.
❏Connect all equipment to properly grounded
power outlets. Avoid using outlets on the same
circuit as copiers or air control systems that
regularly switch on and off.
❏Avoid electrical outlets controlled by wall switches
or automatic timers.
❏Keep the entire computer system away from
potential sources of electromagnetic interference,
such as loudspeakers or the base units of cordless
telephones.
❏Use only the type of power source indicated on the
product’s label.
❏Use only the power cord that comes with this
product. Use of another cord may result in fire or
electric shock.
❏Do not use a damaged or frayed power cord.
❏If you use an extension cord with this product,
make sure the total ampere rating of the devices
plugged into the extension cord does not exceed the
cord’s ampere rating. Also, make sure the total
ampere rating of all devices plugged into the wall
outlet does not exceed the wall outlet’s ampere
rating.
❏Do not attempt to service this product yourself.
❏Unplug this product and refer servicing to qualified
service personnel under the following conditions:
The power cord or plug is damaged; liquid has
entered the product; the product has been dropped
or the cabinet damaged; the product does not
operate normally or exhibits a distinct change in
performance.
❏If you plan to use the printer in Germany, observe
the following:
To provide adequate short-circuit protection and
over-current protection for this printer, the
building installation must be protected by a 10 or 16
amp circuit breaker.
❏If damage occurs to the plug, replace the cord set or
consult a qualified electrician. If there are fuses in
the plug, make sure you replace them with fuses of
the correct size and rating.
When using this product
❏Do not put your hand inside this product or touch
the ink cartridges while printing.
❏Do not move the print head by hand; otherwise you
may damage this product.
Epson Stylus Pro 4900/4910 User's Guide
Introduction
6

❏Always turn the product off using the Power button
on the control panel. When this button is pressed,
the Power light flashes briefly then goes off. Do not
unplug the power cord or turn off the product until
the Power light stops flashing.
When handling the ink
cartridges
❏Keep ink cartridges out of the reach of children and
do not drink.
❏If ink gets on your skin, wash it off with soap and
water. If it gets in your eyes, flush them immediately
with water.
❏Before installing the new ink cartridge in the
printer, shake it back and forth horizontally in five
centimeter movements about 15 times within five
seconds.
❏Use the ink cartridge before the date printed on its
package.
❏Use up the ink cartridge within six months of
installation for best results.
❏Do not dismantle the ink cartridges or try to refill
them. This could damage the print head.
❏Do not touch the green IC chip on the side of the
cartridge. This may affect normal operation and
printing.
❏The IC chip on this ink cartridge retains a variety of
cartridge-related information, such as the ink
cartridge status, so that the cartridge may be
removed and reinserted freely.
❏If you remove an ink cartridge for later use, protect
the ink supply area from dirt and dust, and store it in
the same environment as this product. Note that
there is a valve in the ink supply port, making covers
or plugs unnecessary, but care is needed to prevent
the ink from staining items that the cartridge
touches. Do not touch the ink supply port or
surrounding area.
Warnings, Cautions, Notes and
Tips
w
Warning: Warnings must be followed to
avoid serious bodily injury.
c
Caution: Cautions must be followed to
avoid damage to this product or
bodily injury.
Note: Notes contain important
information on the operation
of this product.
Tip: Tips contain useful or
additional information on the
operation of this product.
Epson Stylus Pro 4900/4910 User's Guide
Introduction
7

Printer Parts
Front section
AFront cover
Remove when replacing the built-in cutter or installing the optional SpectroProofer. Normally installed when
using the printer.
BCartridge cover (left)
Open when replacing ink cartridges. U“Replacing Ink Cartridges” on page 120
CPaper cassette
Load cut sheets from 8 to 17 inches wide. U“Loading the Paper Cassette” on page 35
DOutput tray
Ejected paper is collected here. Extend according to the size of the paper being ejected.
EMaintenance Box 2
This box collects waste ink when printing beyond the edges of the paper for borderless printing.
Epson Stylus Pro 4900/4910 User's Guide
Introduction
8

FPaper eject support
Support smooth ejection of the printed paper by raising the supports when printing on plain roll paper and when
the optional SpectroProofer is installed. U“Loading roll paper” on page 29
GFront manual feeder
Feed paper into this slot when printing on cut sheets that are 0.8 mm thick or thicker. U“Loading and Ejecting
Thick Paper” on page 40
HCartridge cover (right)
Open when replacing ink cartridges or Maintenance Box 1.
U“Replacing Ink Cartridges” on page 120
U“Replacing Maintenance Box 1” on page 121
IMaintenance Box 1
Container for collecting waste ink.
JInk cartridges
Install ink cartridges on the left and right for a total of 11 colors. Ink cartridge order U“Screen View” on
page 14
KPrint head
Fires ink via high density nozzles while moving left and right to print.
Do not move the print head by hand.
LControl panel
U“Control panel” on page 13
MAlert lamp
Lit or flashing when an error or warning occurs in the printer.
On : An error occurred. Check the contents of the error on the control panel's screen.
Flashing : An ink or paper low warning occurred. You can specify for which consumable this warning
should occur. The factory setting is Off (no warning). U“Maintenance Mode List” on
page 160
Off : No error.
NPrinter cover
Open when loading thick paper, cleaning the inside of the printer, or removing jammed paper. Normally closed
when using the printer.
ORear manual feeder
Epson Stylus Pro 4900/4910 User's Guide
Introduction
9

Manually feed paper into this slot when printing cut sheets one at a time. U“Loading Manually from the Rear” on
page 39
PPaper support
Raise this support when manually feeding paper to load the paper properly. Supports paper to prevent it from
falling forward or backward.
QEdge guide
Move left and right depending on the size of the paper that you want to load. This prevents paper being fed at a
slant.
RRoll paper feeder
Paper feed slot for roll paper printing. U“Loading Roll Paper” on page 27
SRoll paper cover
Cover to protect the roll paper. Except when loading or removing roll paper, it should be closed when using the
printer.
TSpindle holders
Hold the spindle loaded with roll paper on the left and the right.
U“Loading roll paper” on page 29
Epson Stylus Pro 4900/4910 User's Guide
Introduction
10

Rear/Spindle
ARear unit
Remove if the paper jams, and then clear the jammed paper. Normally installed when using the printer.
BRoll paper holder unit connector
Always use with the cable connected.
CUSB interface connector
Connects the USB cable.
DAirflow vents
Vents the air used to cool the inside of the printer.
ELAN connector
Connects the LAN cable.
FStatus light (green and red)
The color indicates the network transmission speed.
Green : 10Base-T
Red : 100Base-TX
GData light (orange)
The network connection status and data reception are indicated by a lit or flashing light.
Epson Stylus Pro 4900/4910 User's Guide
Introduction
11

On : Connected.
Flashing : Receiving data.
HAC inlet
Connects the power cable.
IMovable flange (black)
Fixes the roll paper placed on the spindle. Remove and install when loading or removing roll paper on the spindle.
JSpindle
When you want to load roll paper into the printer, place the roll paper on the spindle.
KAttachment
Install when placing roll paper with a three inch paper core on the spindle.
Epson Stylus Pro 4900/4910 User's Guide
Introduction
12

Control panel
APlight (Power light)
The printer's operational status is indicated by a lit or
flashing light.
On : The power is on.
Flashing : Receiving data or performing
processes such as turning off the
power, head cleaning, auto nozzle
check, or changing the type of
black ink.
Off : The power is off.
BPbutton (Power button)
Turns the power on and off.
CScreen
Displays the printer's status, menus, error messages,
and so on. U“Screen View” on page 14
D[button (Ink menu button)
If pressed in the ready status, the Ink Menu is
displayed on the screen, and you can clean the print
head, perform a nozzle check, or switch the type of
black ink. If pressed while printing is paused, you
cannot switch the type of black ink. U“Ink Menu
Table” on page 112
Elbutton (Paper Source button)
❏If pressed in the ready status, or when no paper is
loaded, the Paper Type menu is displayed, and you can
switch between roll paper and cut sheets, and check
the paper loading method. When settings are
changed, the screen icons change as shown below.
You can also make the same settings from the printer
driver. When printing from the printer driver, the
printer driver settings are given priority regardless of
the settings on the control panel.
: Prints on roll paper and cuts
automatically after printing each
page.
: Prints on roll paper but does not cut
after printing.
: Prints on cut sheets.
❏Returns to the previous screen (Parameter > Item >
Menu > Ready) if pressed while the Menu is
displayed.
Fu/dbuttons (Paper Feed buttons)
❏When roll paper is loaded, you can feed (dbutton) or
rewind (ubutton) the roll paper. You can feed up to 3
m of paper by holding down the dbutton. You can
speed up the paper feed rate by holding down the
button for at least two seconds.
You can rewind up to 20 cm of paper by holding down
the ubutton.
❏If you press the dbutton when no roll paper is loaded
and Cut Sheet is selected from the Paper Type menu,
paper is fed from the paper cassette and ejected. U
“Cleaning the paper cassette printing path” on
page 127
❏When feeding cut sheets from the rear manual feeder,
press the dbutton to feed the paper and enter ready
status. U“Loading Manually from the Rear” on
page 39
❏If pressed while the Menu is displayed, you can select
items and parameters. U“Menu Operations” on
page 99
Epson Stylus Pro 4900/4910 User's Guide
Introduction
13

Grbutton (Menu button)
❏If pressed in the ready status or when no paper is
loaded, the Menu is displayed. U“Menu Operations”
on page 99
❏If pressed while printing, the Printer Status menu
from the Menu is displayed directly. U“Printer Status
menu” on page 106
❏Goes to the next screen (Menu > Item > Parameter) if
pressed while the Menu is displayed.
HXbutton (Paper Cut button)
Press to cut roll paper with the built-in cutter. U
“Manual cut method” on page 32
IYbutton (Paper Set button)
❏This button locks or unlocks the paper presser.
U“Loading and Ejecting Thick Paper” on page 40
U“Loading roll paper” on page 29
❏When pressed after roll paper printing is complete, the
paper presser is unlocked, roll paper is automatically
wound up and can be removed. When Remaining
Paper Setup is set to On from the Menu, the roll paper
is wound up after printing a barcode on the edge of
the paper indicating paper information such as the
amount of remaining roll paper. U“Printing and
Reading Roll Paper Information” on page 26
JZbutton
❏If pressed while a parameter is selected from the
Menu, the parameter is set or executed.
❏If pressed while the ink is drying, the drying process is
canceled.
KWbutton (Pause/Cancel button)
❏The printer enters pause status if this is pressed while
printing. To release the pause status, press the W
button again, or select Pause Cancel on the screen
and then press the Zbutton.
To cancel print jobs being processed, select Job
Cancel on the screen and then press the Zbutton.
U“Canceling Printing” on page 50
❏If pressed while the Menu is displayed, the Menu is
closed and it returns to ready status.
LWlight (Pause light)
Indicates whether or not the printer is ready to print.
On : Not ready to print. Pausing or
canceling job.
Off : Ready to print.
MHlight (Ink Check light)
The ink status is indicated by a lit or flashing light.
On : Indicates errors such as an
installed ink cartridge is
expended, an ink cartridge is not
installed, or a wrong ink cartridge
is installed. Check the contents of
the error on the control panel's
screen.
Flashing : The ink is low. We recommend
replacing the ink cartridge as soon
as possible because the ink may be
expended while printing.
Off : No error.
Nblight (Paper Check light)
The paper status is indicated by a lit or flashing light.
On : No paper loaded or the paper
setting is not correct. Check the
contents of the error on the
control panel's screen.
Flashing : Indicates errors such as paper jam,
or paper skew. Check the contents
of the error on the control panel's
screen.
Off : No error.
Screen View
AMessage
Epson Stylus Pro 4900/4910 User's Guide
Introduction
14

Displays the printer's status, operation, and error
messages.
U“When an Error Message is Displayed” on
page 129
BPaper Source Settings
The following icons indicate the paper source status
set by the lbutton.
You can also make the same settings from the printer
driver. When printing from the printer driver, the
printer driver settings aregiven priority regardless of
the settings on the control panel.
: Prints on roll paper and cuts
automatically after printing each page.
: Prints on roll paper but does not cut
after printing.
: Prints on cut sheets.
CInk Cartridge Status
Displays the approximate level of remaining ink and
the current status. The ink cartridge icons change as
follows when the ink is low or an error occurs.
Normal Warning or Error
1 Ink Slot Number
When facing the printer, the slots are numbered
from left to right in ascending order from 1. The
following shows the colors that correspond to the
ink slot numbers.
1
2
3
4
5
6
7
8
9
10
11
GR (Green)
LLK (Light Light Black)
Y (Yellow)
LC (Light Cyan)
VLM (Vivid Light Magenta)
OR (Orange)
MK (Matte Black)
VM (Vivid Magenta)
LK (Light Black)
C (Cyan)
PK (Photo Black)
2 Status indicators
The ink cartridge status is indicated as follows.
No alarm : There is sufficient ink and
printing is possible.
: Ink is low. You need to prepare a
new ink cartridge.
: An error occurred. Check the
message on the screen, and clear
the error.
3 Ink color codes
See the list in 1 (above) for the colors that corre‐
spond to the codes.
Tip:
You can check the remaining ink level more reliably in
Printer Status from the Menu, or from EPSON Status
Monitor in the printer driver. We recommended
checking the remaining ink level before printing a large
job, and preparing a new cartridge for any ink
cartridges that are running low.
U“Printer Status menu” on page 106
Windows U“Summary of the Utility Tab” on
page 55
Mac OS X U“Using Epson Printer Utility 4” on
page 58
Epson Stylus Pro 4900/4910 User's Guide
Introduction
15

DSpectroProofer Usage Status
The following icons indicate the installation status of
the optional SpectroProofer.
: Installed.
No icon : Not installed, or it is not installed
correctly.
EType of black ink
Displays the selected type of black ink.
FMaintenance Box Status
The status of Maintenance Box 1 and 2 is indicated as
follows.
: There is enough space in the maintenance
box.
: The Maintenance Box is nearing the end
of its service life. You need to prepare a
new Maintenance Box. (flashing)
: Maintenance Box is at the end of its
service life. Replace the Maintenance Box
with a new one. (flashing)
Tip:
You can check the remaining space more reliably in
Printer Status from the Menu, or from EPSON Status
Monitor in the printer driver. We recommended
checking the remaining space before power cleaning and
so on, and preparing a new Maintenance Box if it is
nearing the end of its service life.
U“Printer Status menu” on page 106
Windows U“Summary of the Utility Tab” on
page 55
Mac OS X U“Using Epson Printer Utility 4” on
page 58
GRemaining Paper
The following icons indicate the remaining amount
of loaded paper.
One of the following icons is displayed depending on
whether roll paper or cut sheet is set as the paper
source.
: The amount of remaining roll paper
(length) is indicated after the icon. This is
displayed only when Remaining Paper
Setup is set to On.
U“Printing and Reading Roll Paper
Information” on page 26
: The amount of remaining paper (number
of sheets) in the paper cassette is indicated
after the icon. This is displayed only when
Cut Sheet Remaining is set to On in the
Maintenance Mode menu and Cut Sheet
Remaining is set from the Menu.
U“Maintenance Mode” on page 159
U“Paper Setup menu” on page 106
HRoll Paper Margin Parameter
The following Roll Paper Margin settings from the
Menu are displayed after the icon.
Auto : Default
15 mm : Top/Bottom 15mm
35/15 mm : Top 35/Bottom 15mm
3 mm : 3mm
15 mm : 15mm
U“Printer Setup menu” on page 103
IPlaten Gap Settings/Custom Paper Registered
Number
❏The following icons indicate the current Platen Gap
settings.
U“Printer Setup menu” on page 103
No icon : Standard
Epson Stylus Pro 4900/4910 User's Guide
Introduction
16

:Narrow
:Wide
:Wider
:Widest
❏Indicates theselectednumberoutofCustomPaper in
the Menu.
U“Paper Setup menu” on page 106
Printer Features
This printer is a wide-format ink jet color printer
supporting 17 inch paper.
The main features of this printer are described below.
Realizing High Resolution
By implementing Epson UltraChrome HDR Ink
technology, we provide high-resolution printing to
meet professional needs.
Expansion of the color reproduction area providing a
wider range of expression
By using 10 color inks that include orange and green,
color ranges from bright, vibrant green to yellow as well
as yellow to red have been expanded even further.
Realizing an even gray balance without color casting
Fine black & white gradationhas been achieved by using
three density types for black ink.
Providing two types of black ink to match the paper
type
You can choose from photo black ink or matte black ink
depending on the paper type. Photo black ink provides a
smooth finish to glossy photo papers. Matte black ink
increases black optical density for matte type papers.
This printer allows you to set both photo black ink and
matte black ink and switch between them depending on
the paper type.
U“Changing the Type of Black Ink” on page 47
Decreasing light dependency maintains an even
color under different environments
*
By using 10 color inks, we have reduced "light
dependency (color inconsistency)" in which the color
balance shifts due to differences in environmental light.
* These are measured results using A/F11 light
sources against a D50 light source.
Long life prints
Pigment inks maintain more beautiful and more vibrant
prints over a long period of time since their high water
and ozone resistance and high light fastness prevent the
inks from being broken down by light and ozone in the
air.
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Realizing High Productivity
Excellent color stability leads to efficient printing
The color stabilizes in a short time so it can safely be used
for pre-press workflow and color editing, increasing
work efficiency.
Automatically switch roll paper and cut sheets for
printing
You can load roll paper in the printer and load cut sheets
in the paper cassette at the same time. The required
paper is automatically fed if you specify the paper source
when printing.
U“Loading roll paper” on page 29
Auto nozzle check prevents printing mistakes
Missing dots are detected on all nozzles extremely
quickly and head cleaning is performed automatically if
any missing dots are detected. This prevents printing
mistakes, and reduces unnecessary costs and wasted
time.
U“Adjusting the Print Head” on page 113
Improved operability with an easy to see and use
color screen
The large and bright color screen displays the printer
status such as the remaining ink level.
U“Screen View” on page 14
With a larger display area, error messages and other
information can be presented clearly and in an easy to
read format. You can also check how to load the paper.
Checking current operating status even from afar
thanks to an alert lamp
When an error occurs, or when ink or paper is running
low, you can easily check the status of the printer even
from afar thanks to a highly visible, alert lamp. U
“Maintenance Mode List” on page 160
This helps prevent any wasted time when printing has
stopped due to running out of ink or paper.
Realizing high productivity through continuous
printing
Our paper cassettes, which can be used even for glossy
paper, can hold up to 250 sheets of plain paper (for paper
0.1 mm thick) or up to 100 sheets of Epson proofing
paper.
Also, up to 50 sheets of printed paper can be held in the
output tray. When the number of sheets that can be
loaded in the paper cassette is less than 50, the
maximum number of sheets that can be held in the
output tray is the same as the number of sheets in the
paper cassette. This helps to reduce the burden of
handling output paper or replenishing cut sheets. U
“Loading the Paper Cassette” on page 35
Automated post-process by using the
SpectroProofer (optional)
You can automate the color management process by
installing the optional SpectroProofer. You can achieve
highly reliable color management by using features such
as automated color calibration, print authentication,
and profile creation.
Simplified setting operations when changing roll
paper
When changing between many different types of roll
paper for your printing, you can automatically make
settings by using the barcode printing function, as the
printer reads the recorded information such as the
paper type, the amount of remaining roll paper, and low
paper warning values.
U“Printing and Reading Roll Paper Information” on
page 26
Improved paper cutting speed
With the addition of a high speed rotary cutter you can
cut paper faster than ever.
U“Cutting the roll paper” on page 31
Superior Ease of Use
Supporting network as standard
A network interface with support for 100BASE-TX and
10BASE-T is installed as standard, allowing the printer
to communicate by Ethernet.
Borderless printing function
You can print with no margins for all directions with
both auto expand or retain size print settings. U
“Borderless printing” on page 68
Also included is a poster printing function that allows
you to join the output paper together when performing
borderless printing in order to create large posters and
calendars. U“Poster Printing (Enlarge to cover
several sheets and print - Windows only)” on
page 79
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Freely placing print data made by various
applications using Layout Manager
This function allows you to place multiple print data
made by different applications freely on one sheet to
create posters and display articles.
U“Layout Manager(Windows only)” on page 89
Improved energy efficiency with sleep mode and
Power Management
When no print jobs are being handled, or when no
operation has been performed for some time, the printer
enters sleep mode to reduce power consumption.
Furthermore, if the Power Management function is
enabled, the printer can automatically switch off to
avoid wasting electricity. This function works if no print
jobs are received and no operations are carried out on
the control panel while the printer is not in an error
status for a specified duration of time.
U“Maintenance Mode” on page 159
Notes on Usage and
Storage
Installation space
Make sure that you secure the following space, clear of
any other objects, so that paper ejection and
consumable replacement are not obstructed.
See the "Specifications Table" for the external
dimensions of the printer.
U“Specifications Table” on page 163
* The following space is necessary at the rear of the
printer when printing on thick paper and when
printing from a paper cassette with the optional
SpectroProofer installed.
Paper Size Rear Space
A2 Approx. 370 mm
Super A3 Approx. 260 mm
A3 Approx. 200 mm
A4 Approx. 70 mm
Notes when using the printer
Note the following points when using this printer to
avoid breakdowns, malfunctions, and print quality
decline.
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❏When using the printer, observe the operating
temperature and humidity range described in the
"Specifications Table". U“Specifications Table”
on page 163
Even when the conditions above are met, you may
not be able to print properly if the environmental
conditions are not suitable for the paper. Be sure to
use the printer in an environment where the paper's
requirements are met. For more details, see the
manual supplied with the paper.
Also, when operating in dry areas, air conditioned
environment, or under direct sunlight, maintain
the appropriate humidity.
❏Capping may not occur (the print head is not
positioned on the right-hand side) if the printer is
turned off during a paper jam or when an error
occurs. Capping is a function for automatically
covering the print head with a cap (lid) to prevent
the print head from drying out. In this case, turn on
the power and wait a while until capping is
performed automatically.
❏When the power is on, do not remove the power
plug or cut the power at the breaker. The print head
may not be capped properly. In this case, turn on the
power and wait a while until capping is performed
automatically.
❏Do not move the print head by hand.
Notes when not using the printer
If you are not using it, note the following points when
storing the printer. If it is not stored correctly, you may
not be able to print properly the next time it is used.
❏If you do not print for a long time, the print head
nozzles may become clogged. We recommend that
you print once a week to prevent the print head
from clogging.
❏If the paper is left in the printer, the roller of the
paper presser may leave a mark on the surface of the
paper. This can also cause wavy or curled paper
resulting in paper feeding problems or the print
head could be scratched. Remove any paper when
storing.
❏Store the printer after confirming that the print
head has been capped (the print head is positioned
at the far right). If the print head is left uncapped for
a long time, the print quality may decline.
Tip:
If the print head is not capped, turn the printer on, and
then turn it off.
❏Close the roll paper cover and printer cover before
storing. If you are not using the printer for a long
time, put an anti-static cloth or cover on the printer
to prevent dust. The print head nozzles are very
small, and they can become clogged easily if fine
dust gets on the print head, and you may not be able
to print properly.
❏If you have not used the printer for a long time,
check the print head for clogging before you start
printing. Perform head cleaning if the print head is
clogged.
U“Checking for clogged nozzles” on page 113
Notes on handling ink cartridges
Note the following points when handling ink cartridges
to maintain good print quality.
❏The included ink cartridges and installed
Maintenance Box 1 are just for initial ink charging.
You may need to replace the ink cartridge or
Maintenance Box 1 soon.
❏We recommend storing ink cartridges at normal
room temperature, and to use them by the expiry
date printed on the cartridge packaging.
❏For the best printing results, use up the ink cartridge
within six months of installation.
❏If you move ink cartridges from a cold place to a
warm place, leave it at room temperature for more
than four hours before using the ink cartridge.
❏Do not touch the green IC chip on the ink
cartridges. You may not be able to print properly.
❏Install ink cartridges into all slots. You cannot print
if any slot is empty.
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