Ezviz DB2 Pro User manual

COPYRIGHT © Hangzhou EZVIZ Software Co., Ltd.. ALL RIGHTS RESERVED.
Any and all information, including, among others, wordings, pictures, graphs are the
properties of Hangzhou EZVIZ Software Co., Ltd. (hereinafter referred to as “EZVIZ”).
This user manual (hereinafter referred to as “the Manual”) cannot be reproduced,
changed, translated, or distributed, partially or wholly, by any means, without the prior
written permission of EZVIZ. Unless otherwise stipulated, EZVIZ does not make any
warranties, guarantees or representations, express or implied, regarding to the Manual.
About this Manual
The Manual includes instructions for using and managing the product. Pictures, charts,
images and all other information hereinafter are for description and explanation only.
The information contained in the Manual is subject to change, without notice, due to
firmware updates or other reasons. Please find the latest version in the ™
website (http://www.ezvizlife.com).
Revision Record
New release – January, 2021
Trademarks Acknowledgement
™, ™, and other EZVIZ’s trademarks and logos are the properties of EZVIZ
in various jurisdictions. Other trademarks and logos mentioned below are the properties
of their respective owners.
Legal Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT
DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED “AS
IS”, WITH ALL FAULTS AND ERRORS, AND EZVIZ MAKES NO WARRANTIES, EXPRESS
OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY
QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF THIRD
PARTY. IN NO EVENT WILL EZVIZ, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS
BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT
DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS,
BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION
WITH THE USE OF THIS PRODUCT, EVEN IF EZVIZ HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL
EZVIZ’S TOTAL LIABILITY FOR ALL DAMAGES EXCEED THE ORIGINAL PURCHASE
PRICE OF THE PRODUCT.
EZVIZ DOES NOT UNDERTAKE ANY LIABILITY FOR PERSONAL INJURY OR PROPERTY
DAMAGE AS THE RESULT OF PRODUCT INTERRUPTION OR SERVICE TERMINATION
CAUSED BY: A) IMPROPER INSTALLATION OR USAGE OTHER THAN AS REQUESTED;
B) THE PROTECTION OF NATIONAL OR PUBLIC INTERESTS; C) FORCE MAJEURE;
D) YOURSELF OR THE THIRD PARTY, INCLUDING WITHOUT LIMITATION, USING ANY
THIRD PARTY’S PRODUCTS, SOFTWARE, APPLICATIONS, AND AMONG OTHERS.
REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT
SHALL BE WHOLLY AT YOUR OWN RISKS. EZVIZ SHALL NOT TAKE ANY
RESPONSIBILITES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER
DAMAGES RESULTING FROM CYBER ATTACK, HACKER ATTACK, VIRUS INSPECTION,
OR OTHER INTERNET SECURITY RISKS; HOWEVER, EZVIZ WILL PROVIDE TIMELY
TECHNICAL SUPPORT IF REQUIRED. SURVEILLANCE LAWS AND DATA PROTECTION
LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR
JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE
CONFORMS TO THE APPLICABLE LAW. EZVIZ SHALL NOT BE LIABLE IN THE EVENT
THAT THIS PRODUCT IS USED WITH ILLEGITIMATE PURPOSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THE ABOVE AND THE APPLICABLE LAW,
THE LATTER PREVAILS.

1
Overview
1. Package Contents
Doorbell (x1) Mounting Plate (x1) Inclined Mounting Plate (x2)
Chime (x1) Foam Sticker (x1) Drill Template (x1) Plate Foam (x1)
Wire Connector (x3)
Pin (x1)Screwdriver (x1) U-shaped Wire (x2) Installation Guide (x1)
Screw Kit (x2) Power Cable (x1) Regulatory
Information (x2)
Quick Start Guide (x1)
The appearance of chime and power adapter is subject to the actual one you have
bought.
Tools You May Need
Drill (x1)
It is recommended to use a drill with diameter of 6mm.

2
2. Basics
Doorbell
LED Indicator/
Doorbell Button
PIR
Lens
Power Port Power Button
Terminals
Dismantle Hole
Light Sensor
(Do Not Block)
Name Description
LED Indicator • Solid Red: Person detected and less than 20% of battery/doorbell
button pressed and less than 20% of battery.
• Slow-Flashing Red: Charging.
• Solid Blue: Person detected or doorbell pressed/fully charged/more
than 20% battery left.
Power Button • Short press for 1 second: Turn on the doorbell.
• Long press for 5 seconds: Turn off the doorbell.
Chime
Antenna
Micro SD Card Slot
RESET Button
LED Indicator
Name Description
LED Indicator • Solid Red: Chime is starting up.
• Fast-Flashing Red: Disconnected from the doorbell or SD card error.
• Slow-Flashing Red: Wi-Fi connection has failed.
• Solid Blue: Chime is functioning properly.
• Fast-Flashing Blue: Chime is ready for Wi-Fi connection.
Reset Button Hold the reset button for 5 seconds and if the doorbell beeps once,
indicating that the reset is successful and all parameters will be reset
to default.
Setup
It is recommended to place the chime within 4 meters from where the doorbell is
installed.
1. Power-on
1. Short press the power button for 1 second to turn on the doorbell.
The doorbell LED indicator goes out after turning blue for 3 seconds, indicating
that the doorbell is turned on.

3
2. Plug the chime into a power outlet (within 4 meters from the doorbell). When the
LED indicator is fast-flashing blue, it is ready for Wi-Fi connection.
Power Outlet
LED Indicator
2. Add to EZVIZ App
1. Create a user account.
-Connect your mobile phone to Wi-Fi (suggested).
-Search for "EZVIZ" in the App Store or Google PlayTM.
-Download and install the EZVIZ app.
-Launch the app and register an EZVIZ user account.
2. Add chime to EZVIZ.
-Log in the EZVIZ app.
-On the Home screen, tap “+” on the upper-right corner to go to the scan QR code
page.
-Scan the QR code on the body of the chime.
-FollowtheEZVIZappwizardtonishWi-Ficonguration.
The doorbell will connect to the network by automatically connecting to the chime.

4
• Please press the doorbell button to check. The chime rings indicating that
the connection is successful.
• If the network connection of doorbell fails, please adjust the position of the
chime. It is recommended to put the chime and doorbell within 4 meters.
• The doorbell beeps twice and the LED indicator fast-flashing blue, indicating
that the network is not connected. Please check the network and if the Wi-Fi
password is correct.
• The doorbell beeps twice and the LED indicator solid blue, indicating that the
network is connected but failed to registered to the platform. Please check
the network and use your cell phone for help.
Installation
Please visit the link below to watch the installation video.
https://support.ezvizlife.com/videos/map?id=46&title=EZVIZ%20DB2%20Tutorial%20
Video
1. Doorbell Installation
2m
1.76m
1.2m
1m
• Recommended installation height:
1.2m-1.5m.
• The following situations are not
recommended for installation.
Otherwise the network connection may
be affected:
1. Iron doors;
2. Corners of load-bearing walls.
• Please make sure you have finished
Wi-fi configuration of the chime and
its LED indicator is solid blue before
installation.
Step 1: Installation preparation.
If you have an existing doorbell system or have installed a mechanical or electronic
chime, you can replace the existing doorbell with the EZVIZ doorbell.
-Pleaseringtheexistingdoorbellrsttomakesureit’sworking.
-Determine the mounting position of the doorbell, and check if you can reuse the
existing holes on the wall.
If you don't have a doorbell or chime installed, skip step 1 and directly go to step 2.
Step 2: Shut off the electricity at the breaker.

5
Note: Always be careful when handling electricity wiring. If you’re not
comfortable to do it yourself, do consult a qualified electrician.
Step 3: Select the mounting plate.
Use only the mounting plate, or use one of the inclined mounting plates as a
supplementarymountingbracketifyouwishtoseemoreonaspecicside.
Door Doorbell
Without Inclined Mounting Plate
Door Doorbell
15°
With Inclined Mounting Plate
Fig.1 Inclined Mounting Plate 1
Without Inclined
Mounting Plate
With Inclined
Mounting Plate
5°
Fig.2 Inclined Mounting Plate 2
Step 4: Install the mounting plate.
For users who have previously installed a doorbell or chime, please remove
the old doorbell, take out the existing wires and pass it through the mounting
plate.
Option A (for smooth wall)
Stick the plate foam on the mounting plate and then paste them to the wall.

6
Option B (for uneven wall)
-Place the drill template onto the surface you have chosen to mount the doorbell.
(Optional) Drill four screw holes and insert anchors. There is no need to use anchor
if you were installing on wooden doorframe.
Anchor
It is recommended to use a drill with diameter of 6mm.
-Fix the mounting plate to the wall.
(Pleasextheuppertwoscrewsrst.)
Anchor
Mounting Screw
Step 5: Install the doorbell.
Option A (with existing wires)
-Connect the existing doorbell wires to the terminals at the back of the EZVIZ
doorbell, then tighten the terminal screws.
U-shaped Wire
Wire Connector
-Install the doorbell to the mounting plate.

7
Option B (without existing wires)
Install the doorbell to the mounting plate.
Step 6: Restore power at the breaker.
2. Micro SD Card Installation (Optional)
-InsertthemicroSDcard(soldseparately)intothecardslotasshowninthegure
below.

8
-In the EZVIZ app, tap the Storage Status in the Device Settings interface to check
the SD card status.
-If the memory card status displays as Uninitialized, tap to initialize it. The status
will then change to Normal and it can store videos.
Maintenance
1. Direct Charging
Connect the doorbell to power outlet via power adapter.
Power Outlet
Power Adapter
• When charging, the doorbell will automatically turn on.
• If the doorbell is installed outdoors, please use waterproof power cable to
charge.
2. Disassemble and Charge
-Turn off the tamper alarm on the EZVIZ app.
-Use the pin provided to press and hold the hole on the bottom of the doorbell,
meanwhile push the doorbell upwards and then take it off.
-Connect the doorbell to power outlet via power adapter.
Please make sure to shut off the electricity at the breaker before removing the
doorbell if it's wire connected.
EXPOSURE TO RADIOFREQUENCY RF
The frequency bands and the nominal limits of transmitted power (radiated and/or
conducted) applicable to this radio device are the following:
Band Wi-Fi 2.4 GHz
Frequency From 2.412 GHz to 2.472 GHz
Power transmission (EIRP) 100 mW

9
View Your Device
The app interface may be different due to version update, and the interface of the
app you installed on your phone shall prevail.
1. Live View
When you launch the EZVIZ app, the device page displays as shown
below.
You can view and listen to a live feed, take snapshots, record videos,
andchoosevideodenitionasneeded.
Doorbell 2
Swipe left and right across the screen to see more icons.
Icon Description
Share. Share your device with anyone you want.
Settings. View or change the device settings.
Video History. View Recordings.
Snapshot. Take a snapshot.
Record. Manually start/stop recording.
Multi-screen Live. Tap to select live view window layout.
Speak. Start using talk and listen.
Definition. Select video resolution from Ultra HD, Hi-Def or Standard.
Please refer to the actual interface for specific information.

10
Settings
In the settings page, you can set the parameters of the doorbell.
Parameter Description
Name Customize the name of your device.
Working mode
• User Mode: Customize parameters like detection sensitivity and
loitering duration
• Performance Mode: Under this mode, the device performance will
be improved, but the power consumption will be increased.
• Power Saving Mode: Adjust the sensitivity and other parameters to
extend battery life.
• Super Power-saving: Sleep Mode is on. Active live view can wake
up the camera.
• Configure Working Mode: Customize the working mode in different
periods.
Intelligent
Detection
You can customize the detection notification by changing the value
of detection sensitivity. The higher sensitivity is, the easier people
farther to the doorbell can be detected.
• Basic Detection(Required)
• PIR Infrared Detection: Higer sensitivity, farther detectable distance.
• Human Shape Detection: Higer sensitivity, farther detectable distance.
• Advanced Detection
• Loitering detection: when enabled, if people keep loitering around the doorway
for longer than the period you have set up, alarms will be triggered. This
function is used to avoid loitering.
Devices will alert based on the selected mode, including device-side alerts
and App-side message notifications.
Notification You can set the notification from the device-side and app-side.
Audio
• Doorbell Sound: When disabled, the doorbell will work while
remaining silent.
• Chime Ringtone Settings.
• Voice Collection: When disabled, neither live view nor recorded
videos will have audio.
Image
• Auto(Recommended): Auto-Switch Day/Night Mode.
• Day and Night Switch Sensitivity.
• Enforcing Day Mode: IR mode stays off
• Enforcing Night Node: IR mode stays on, with clear images in
dark environment.
Light
• Doorbell indicator: When disabled, the doorbell indicator will be
off.
• Chime Indicator: When disabled, the chime indicator will be off.
Speaker
Settings
• Wired Speaker
Chime Type: Please make sure you have installed wired speaker
as below.
• Mechanical Chime: Makes a "ding-dong" sound through a
mechanical bell.
• Electronic Chime: Produces a synthesized melody from a
speaker.
• None of above: None of above.
Speaker can work with the doorbell. When ringing the doorbell,
speaker can be rung at the same time.
Battery You can see the battery capacity.
Cloud Storage You can subscribe the cloud storage.
Record List You can see the device storage status, include cloud storage and
memory card.
Security • Video Encryption: When enabled, your videos will be encrypted.
• Change Encryption Password: You can change your password.
Network
You can see the Wi-Fi name and the connection status.
If you want to change your device's Wi-Fi, please hold the [RESET] button for
5 seconds or so to reset the device.
Device
Information You can see the device information here.
Share the device Enter an email address or phone number to invite and grant device
permissions to a family member or guest.