Faro Focus Premium User manual

Focus Premium Laser Scanner
User Manual
March 2022

Legal Notices
Release Notice
This is the March 2022 version of the Focus Premium Laser Scanner User Manual. It applies to the FARO
Focus Premium Scanner. FARO©Technologies Inc., March 2022. All rights reserved.
No part of this publication may be reproduced, or transmitted in any form or by any means without
written permission of FARO Technologies, Inc.
FARO TECHNOLOGIES, INC. MAKES NO WARRANTY, EITHER EXPRESS OR IMPLIED,
INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE FARO LASER SCANNER, FARO
SCANPLAN, FARO FREESTYLE 2 AND ANY MATERIALS, AND MAKES SUCH MATERIALS
AVAILABLE SOLELY ON AN “AS-IS” BASIS.
IN NO EVENT SHALL FARO TECHNOLOGIES INC. BE LIABLE TO ANYONE FOR SPECIAL,
COLLATERAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES IN CONNECTION WITH OR
ARISING OUT OF THE PURCHASE OR USE OF THE FARO LASER SCANNER, FARO
SCANPLAN, FARO FREESTYLE 2 OR THEIR MATERIALS. THE SOLE AND EXCLUSIVE
LIABILITY TO FARO TECHNOLOGIES, INC., REGARDLESS OF THE FORM OF ACTION, SHALL
NOT EXCEED THE PURCHASE PRICE OF THE MATERIALS DESCRIBED HEREIN.
THE INFORMATION CONTAINED IN THIS MANUAL IS SUBJECT TO CHANGE WITHOUT
NOTICE AND DOES NOT REPRESENT A COMMITMENT ON THE PART OF FARO
TECHNOLOGIES INC. ACCEPTANCE OF THIS DOCUMENT BY THE CUSTOMER CONSTITUTES
ACKNOWLEDGMENT THAT IF ANY INCONSISTENCY EXISTS BETWEEN THE ENGLISH AND
NON-ENGLISH VERSIONS, THE ENGLISH VERSION TAKES PRECEDENCE.
Copyright Notice
© Copyright 2022 FARO Technologies Inc..
This product includes third-party and open source resources. For license and copyright information
pertaining to the use of these resources, refer to the following document in the FARO Knowledge Base:
https://knowledge.faro.com/Essentials/General/3rd-Party_Open_Source_License_Information_for_FARO_
Products
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Table of Contents
Legal Notices i
Copyright Notice i
Chapter 1: General Information 1
Notes and Signs 1
Chapter 2: Introduction 2
Focus Premium Features 3
FARO Stream 5
FARO Sphere 5
Equipment 6
Required additional equipment 6
Recommended additional equipment 7
Chapter 3: Safety Precautions 8
Intended Use 8
Improper Use 8
Operators 8
General Safety Information 8
Nameplate symbols 9
Laser Safety 10
Electrical Safety 10
PowerBlock Battery Safety Measures 11
PowerDock Battery Charger Safety Measures 11
Mechanical Safety 12
Transport 13
Storage 14
Servicing 14
Chapter 4: Parts and Their Functions 15
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Display Side 15
Battery Side 16
Front Side 17
Bottom Side 18
PowerDock Battery Charger 19
LED Behavior when Battery Charger is Connected to PowerDock or Scanner 19
Maintenance of PowerDock Battery Charger 20
Status Indicator 20
Inserting the status indicator 21
Removing the status indicator 22
Chapter 5: Getting Started 23
Charging the Battery 23
Charging the Battery in the FAROFocus Premium 23
Charging the Battery with the PowerDock Battery Charger 25
Tips for Using the Battery 28
Setting up the FAROFocus Premium 29
Setting up the Tripod 29
Inverting the scanner 31
Mounting and Using the Quick Release 32
Prepare the Tripod 32
Prepare the Scanner 32
SD Card 33
Preparing an SD Card 33
Structure of the SD Card 34
Inserting the SD Card 35
Switching on the FAROFocus Premium 36
Initial Scanner Settings 36
Setting the Interface Language 37
Setting the Date and Time 37
Setting the Unit of Length and the Temperature Scale 38
Scanner Details 39
Scanning 39
FARO Stream 40
Setting the Scanning Parameters 40
Starting a Scan 49
Strong Scanner Inclination 51
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LED Behavior 52
Data Security 52
Shutting Down the FAROFocus Premium 53
Powering Off the FAROFocus Premium 53
Chapter 6: Controller Software 54
General Elements 54
Status Bar 54
Scanner Menu Map 57
Parameters 57
Scans 58
Manage 58
Navigation Bar 63
Frequently Used Buttons 63
Home Screen 64
Scan Parameters 66
Selected Profile 67
Resolution / Quality 68
Horizontal and Vertical Scan Range 69
Select Sensors 69
Scan with Color 70
Manage 70
Scan Projects and Clusters 71
Description of Project Button Icons 76
Selected Profile 76
Description of Factory Profiles 77
Operators 78
Sensors 80
Level the Scanner Using Inclinometer 81
General Settings 86
Status 90
WLAN Mode Scanner Settings 90
Access Point Mode Settings 93
Example Configuration of a Notebook with Microsoft Windows 93
Notebooks in Ad Hoc Mode 94
Remotely Accessing Scans on the SSD or SD Card 95
Scanner Details 96
On-Site Registration 97
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Service 98
Online Updates 100
Update via SD Card 101
Storage Management 101
View Scans 102
Online Help and Notifications 103
Notifications 103
Help 103
Chapter 7: Special Scanning Modes 105
Scanner Control 106
On-Site Registration 107
On-Site Registration Setup 108
Map Page 110
List Page 112
Scan Details Page 113
On-Site Compensation 114
Choose the Compensation Site 114
On-Site Compensation Best Practices 115
Connect Laser Scanner to your Smart Device through Wireless LAN 115
Using the Scanner as a WLAN Access Point 115
On-Site Compensation in FARO Stream App 116
Troubleshooting 116
Scan Groups 116
Creating a Scan Group 117
Retaking Pictures 119
Chapter 8: Maintenance 120
Cleaning Instructions for Optics 120
What Is Needed 121
Cleaning Slightly Contaminated Optics 122
Dry Pre-Cleaning (Non-Contact Cleaning) 122
Wet Cleaning with Tissue and Isopropyl Alcohol as a Cleaning Fluid 123
Cleaning of Strongly Contaminated Optics 127
Dry Pre-Cleaning (Non-Contact Cleaning) 128
Wet Cleaning with Water or Diluted Mild Soap Solution 128
Chapter 9: Technical Data 131
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General 131
Ports 131
Laser (Optical Transmitter) 132
Data Handling and Control 132
Ranging Unit 132
Color Unit 133
Multi-Sensor 133
Interface Connection 134
Deflection Unit 134
Ambient Conditions 134
Scanner Dimensions 135
Scanner Mount Dimensions 136
Chapter 10: Error Messages 137
Chapter 11: Disposal 139
Chapter 12: Technical Support 140
Appendix A: Software License Agreement 142
Appendix B: Purchase Conditions 144
Appendix C: Industrial Service Policy 150
Appendix D: Industrial Products Service Policy 153
Appendix E: Certifications 154
Certifications 154
CE Declaration of Conformity 154
RF exposure statement 154
FCC Notices 155
FCC Equipment Authorization 155
Industry Canada (IC): 155
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Chapter 1: General Information
Notes and Signs
DANGER: A DANGER denotes a hazard. It calls attention to an operating procedure or practice that,
if not correctly performed or adhered to, will result in personal injury or death. Do not
proceed beyond a DANGER notice until the indicated conditions are fully understood and
met.
WARNING: A WARNING denotes a hazard. It calls attention to an operating procedure or practice
that, if not correctly performed or adhered to, could result in personal injury or death. Do
not proceed beyond a WARNING notice until the indicated conditions are fully
understood and met.
CAUTION: CAUTION denotes a hazard. It calls attention to an operating procedure or practice that, if
not correctly performed or adhered to, could result in personal injury. Do not proceed
beyond a CAUTION notice until the indicated conditions are fully understood and met.
NOTICE: A NOTICE denotes a hazard. It calls attention to an operating procedure or practice that, if
not correctly performed or adhered to, could result in damage to the product or loss of
important data. Do not proceed beyond a NOTICE notice until the indicated conditions are
fully understood and met.
NOTE: A NOTE is additional information that aids you in the use or understanding of the equipment
or subject. They are not used when a WARNING or CAUTION is applicable. They are not
safety related and may be placed either before or after the associated text.
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Chapter 2: Introduction
The FAROFocus Premium is a high-speed three-dimensional laser scanner for detailed measurement and
documentation. The FAROFocus Premium uses laser technology to produce very detailed three-
dimensional images of complex environments and geometries in minutes. The resulting images consist of
millions of 3D measurement points.
The scanner is designed to scan objects at distances between 0.5meters and approximately 70, 150, or
350meters, depending on your license. Additional features, such as Swift, are also available with extra
licenses. Contact your FARO Sales representative for information.
Focus Premium provides exceptional capturing efficiency, data quality and accuracy for professional
applications across the construction, public safety, operations and maintenance and manufacturing
markets.
Figure 2-1 FAROFocus Premium
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Focus Premium Features
lA scanning range of up to 350 meters, providing superior area coverage per scan position.
lIntuitive control through the built-in touchscreen display and phone-enabled remote control
capabilities by WLAN for seamless connectivity with FARO Stream app and FARO Sphere cloud-
based collaboration platform.
lOn-site registration for faster project completion and real-time awareness of scan errors or missing data
with the Stream app.
lHYPERMODULATIONTM
lHigh accuracy, high resolution, high speed laser scanning
lEasy mobility, due to its compact size, lightness, and the integrated quick-charge battery.
lHigh Dynamic Range (HDR) imaging method merges images captured with different exposure
settings into one image with a greater dynamic range of luminosity.
lPhoto-realistic 3D color scans, due to the integrated color camera or panorama camera.
lIntegrated dual-axis compensator to automatically level the captured scan data.
lIntegrated GPS sensor to determine the scanner position.
lIntegrated compass and altimeter to give the scans orientation and height information.
lIntegrated high-speed SSD data storage for maximum scan capacity and lighting fast scan processing.
lRugged construction and housing that can withstand tough, day-to-day work.
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The FAROFocus Premium works by sending an infrared laser beam ①into the center of a rotating
mirror ②. The mirror deflects the laser beam on a vertical rotation around the environment being
scanned; scattered light from surrounding objects is then reflected back into the scanner.
Figure 2-2 Laser Deflection
For distance measuring, the FAROFocus Premium uses phase-shift technology. This means that constant
waves of infrared light of varying length are projected outward from the scanner. Upon contact with an
object, the light is reflected back to the scanner. The distance from the scanner to the object is accurately
determined by measuring the phase shifts in the waves of the infrared light. HYPERMODULATIONTM
greatly enhances the signal-to-noise ratio of the modulated signal with the help of a special modulation
technology. The x, y, z coordinates of each point are then calculated by using angle encoders, which
measure the mirror rotation and the horizontal rotation of the FAROFocus Premium. These angles are
encoded simultaneously with the distance measurement. The scanner covers a 360° x 300° field of view.
Figure 2-3 Vertical and Horizontal Rotation
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Additionally, the FAROFocus Premium determines the reflectivity of the captured surfaces by measuring
the intensity of the received laser beam. Generally, bright surfaces reflect a greater portion of the emitted
light than dark surfaces. This reflectivity is used to assign a corresponding value to each point.
The single point-measurements are repeated up to 2 million times per second. The result is a point cloud;
a three-dimensional data set of the scanner's environment (hereafter referred to as the laser scan, or simply
scan). Depending on the selected resolution (points acquired per rotation), each point cloud consists of
millions of scan points.
The laser scans are recorded on a high speed SSD and can be exported via removable SD card, enabling
easy and secure transfer to SCENE, FARO’s point cloud editing software, or on the FARO Sphere cloud
solution.
This manual provides an introduction to the FAROFocus Premium. Read the safety information in
chapter Safety Precautions on page8 and the step-by-step guide in chapter Getting Started on page23
before using the FAROFocus Premium.
The scanner also has on-screen help that can be accessed during operation by tapping the Help button on
the screen. For more information, see Online Help and Notifications.
A list of the potential fields of application of the FAROFocus Premium can be found on the FARO web
page www.faro.com.
FARO Stream
Stream is a mobile app that connects FARO hardware with FARO Sphere cloud-based applications and
services. By uniting hardware with cloud software, Stream makes on-site capture workflows more
efficient and brings captured data directly into the FARO ecosystem. It does so by providing live
feedback of the captured scans while performing its pre-registration function.
Stream provides the best on-site efficiency for data capture with the Focus Premium scanner for scan
operations in architecture, engineering, construction and facility management. Users can be confident in
the successful and complete scan data they collect in real-time, confident that no additional site visits
will be required because of missing data and confident in radically expedited project finalization times as
Stream and Sphere are already doing some of the work automatically while a Focus Premium operator is
returning from the field. The Focus Premium also allows the ability to include complementary data like
field annotations and photographic images to the project after a scan is complete.
FARO Sphere
Sphere is a cloud application that provides users with a centralized, efficient, and collaborative
environment across FARO point cloud applications and customer support tools for faster 3D data capture,
processing, and delivery through a secure, single point sign-on process. With Stream and Sphere,
registration starts in the field and processing is performed in the cloud while the scan operator is driving
back to the office. This allows off-site colleagues to already work on the data or share it with end-
customers via FARO WebShare Software, the world’s leading collaborative point cloud project
management solution.
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Additionally, Sphere leverages WebShare to integrate three customer service platforms: Knowledge Base,
which provides technical product information, FARO Support, which provides 24-7 personalized service,
and FARO Academy, which provides on-demand and live training and education programs.
Equipment
The FAROFocus Premium is shipped with the following standard equipment:
①PowerDock battery charger ⑦Status indicator
②Power supply unit ⑧Laser scanner
③PowerBlock battery (ACCS-PWR-0014) ⑨4 mm hex key
④Scanner transport and carrying case ⑩Quick Release
⑤Mirror cleaning liquid for optics ⑪Quick Start Guide and Safety Manual
⑥SD card reader (An SD card is already
inserted in the scanner.) ⑫AC power cable
Required additional equipment
FARO-recommended tripod (FAROorder number ACCSS8032)
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Recommended additional equipment
lSpare battery
lThermal cover
lPanoCam
NOTE: The charged PowerBlock battery and a tripod are the minimum required equipment for
carrying out a scanning project.
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Chapter 3: Safety Precautions
Read this user manual carefully and completely. Refer to it before using the product. Pay careful attention
to all warnings, and follow the instructions step-by-step.
Intended Use
Use the product under the operating conditions and limitations described in this user manual.
Improper Use
Improper use means using the product other than described in this user manual, or under operating
conditions that differ from those described herein.
Improper use of the product can impair the protection provided by the product, and product damage or
serious personal injury can occur.
Operators
In the interests of safety, the laser scanner and its accessories should only be used by suitably-trained and
knowledgeable operators, after they have read and understood this manual, and carefully considered all
potential hazards involved.
We recommend that operators participate in trainings offered by FARO.
General Safety Information
lDo not open the housing. Opening the housing can result in serious personal injury due to
dangerously high voltages, or damage to the product, which will affect the product's warranty.
lDo not use parts not supplied or recommended by FARO.
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lOnly replacement parts authorized by FARO may be used, and in accordance with the instructions
provided by FARO.
lDo not expose the FAROFocus Premium and its accessories to extreme temperatures. The ambient
temperature must not be lower or higher than given in the specifications. Do not use the FAROFocus
Premium near heat sources, such as radiators, heat registers, or other heat-producing products
(including amplifiers).
lDo not immerse the FAROFocus Premium and its accessories in water. Liquid inside the product
enclosure can lead to damage, fire, or electric shocks.
lProperly dispose of the product and batteries in accordance to the local and national regulations. For
more information, see Disposal on page139.
lDo not use the FAROFocus Premium and its accessories in an explosive environment. Do not
operate the instrument in the presence of flammable gases or fumes. Operation of any electrical
instrument in such an environment constitutes a safety hazard.
lDo not use the FAROFocus Premium in the vicinity of strong magnetic or electrical fields.
lBefore operating the FAROFocus Premium and its accessories in hazardous areas, contact the local
safety authorities and safety experts.
lFor outdoor use, use the PowerBlock battery as the power supply, ensuring that the device is
protected from rain or spray water. Use the scanner in a non-condensing environment.
lWhen the product is transferred from a cold to a significantly-warmer environment, water may
condense on some elements inside the scanner. To avoid this, place the scanner in an airtight plastic
bag before transfer. This allows the condensation to form on the bag rather than inside the scanner. If
you cannot pack the scanner in an airtight manner, wait until observable condensation water
evaporates from the scanner before switching the FAROFocus Premium on.
lIf the scanner becomes wet, let it dry completely before placing it in the transport case. Ensure that
the foam in the case never gets wet while unpacking or packing the scanner.
DANGER: Do not operate the scanner while the external power supply is plugged in. The power cable
might damage the turning scanner.
Nameplate symbols
Indicates conformity with health, safety, and environmental protection standards for products
sold within the European Economic Area.
Indicates that the product should not be discarded as unsorted waste but must be sent to
separate collection facilities for recovery and recycling.
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Indicates that the battery should be recycled in an environmentally suitable way.
Indicates that the battery should neither be incinerated nor set on fire.
Indicates that documentation is provided and required to use the product.
Indicates that there are no user serviceable parts inside the housing.
The nameplate on your FARO device may contain this symbol. It indicates that FARO has
provided important information in the user manual regarding intended use and safety. Read this
information before using the device.
Indicates that the product contains components with the Recognized Component Mark, which
is a type of quality mark issued by Underwriters Laboratories (UL).
Indicates that the device is for indoor use only.
Laser Safety
lThe FAROFocus Premium Laser Scanner is classified as a CLASS 1 LASER PRODUCT in
accordance with IEC 60825-1:2014 (ed. 3).
lComplies with 21 CFR 1040.10 and 1040.11 except for conformance with IEC 60825-1 Ed. 3., as
described in Laser Notice No. 56, dated May 8, 2019.
lThe FAROFocus Premium Laser Scanner is safe under reasonably foreseeable conditions of operation.
The maximum permissible exposure (MPE) cannot be exceeded. It is harmless to the eyes if it is used
and maintained in accordance with the instructions in this user manual.
Electrical Safety
WARNING: Do not open the housing. Dangerously high voltages are present inside the enclosure.
Only qualified service personnel should open the housing. Never push objects of any
kind into this product through openings, as they may touch dangerous voltage points or
cause short circuits. This could result in a fire, electric shock, or damage to the product.
NOTICE: This device is not intended for use in residential environments, and it cannot ensure a
suitable degree of protection of radio reception in such environments.
lThis product should be operated only from the power source or a battery supplied or recommended by
FARO. Ensure that the specifications of the AC converter are met. If you do not know the power-line
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voltage in your area, consult your local power company.
lTo avoid electrical shock, use the power-supply unit in dry indoor environments only.
PowerBlock Battery Safety Measures
These safety measures must be followed, when working with the PowerBlock battery:
lOnly use the charger recommended by FARO to charge the battery.
lDo not charge or discharge damaged batteries.
lDo not charge the battery in the laser scanner while it is stored in the transport case.
lDo not use wet or dirty batteries in the FAROFocus Premium or with the charger.
lCharge between 0°C and +45°C (+32°F and +113°F) environmental temperature. Recommended
charging temperatures: +10°C to +30°C (50°F to +86°F).
lDischarge between -10°C and +55°C (14°F and +131°F) environmental temperature.
Recommended operating temperatures: +5°C to +40°C (+41°F to +104°F).
lInsert or remove batteries from the laser scanner in dry, dust-free environments only.
lWhen the FAROFocus Premium is not in use for long periods of time, remove the battery.
lStore the battery only when it is charged at about 30% of a full charge. We recommend charging the
battery to 30% once a year while it is in long-term storage.
lStorage temperatures when at 30% charge are:
1 month: -20°C to 60°C (14°F to 140°F)
3 months: -20°C to 45°C (14°F to 113°F)
1 year: -20°C to 25°C (14°F to 77°F)
lStorage humidity range is 0% to 80%. Store in a well-ventilated area. Do not store with metal objects.
A short circuit can cause a fire.
lDo not bring metal objects into contact with the batteries' terminals. The terminals may short-circuit
and generate heat.
lDo not immerse batteries into water or fire (danger of explosion).
lDispose of batteries in accordance with environmental regulations. Contact your local waste disposal
management authority for guidelines concerning lithium-ion batteries.
PowerDock Battery Charger Safety Measures
These safety measures must be followed, when working with the FARO PowerDock battery charger:
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lDo not charge any batteries other than the FARO PowerBlock batteries in the FARO PowerDock
charger.
lRegularly check the plug, cord, and charger. In case of damage, contact the FARO Customer Service.
lDo not bring metal objects or fluids into contact with the charger terminals. The terminals may short
circuit and generate heat.
lTo avoid electrical shock, use the charger and the power supply unit in dry indoor environments
only.
lThe charger should be kept in a dry room, out of the reach of children and pets.
NOTICE: Do not leave the battery in the PowerDock when it is not being charged, as this can result
in a deep discharge state from which the battery cannot be recharged.
DANGER: Do not operate the charger in an environment allowing exposure to moisture, combustible
fluids, or gases. There is a danger of explosion.
Mechanical Safety
WARNING: Rotating Mirror The mirror unit rotates with high speed while scanning and for a short
period after the scan. While the mirror is rotating keep your distance from the product and
do not touch the rotating mirror unit with your hands, fingers, hair, clothing or any
objects at the risk of personal injury and damage to the FAROFocus Premium.
CAUTION: General Use The FAROFocus Premium may only be used when set on a flat and stable
surface. Injuries and serious damage to the device may result if the FAROFocus Premium
overturns. Never try to grab the scanner if the tripod tips—grab the tripod instead. Only
use equipment recommended by FARO, and follow the FARO setup instructions or the
equipment manufacturer's instructions.
CAUTION: Do Not Open the Housing Opening the housing can cause serious personal injury and
damage to the product.
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NOTICE: Cart Usage If using a cart or tripod dolly, move the setup with special care. Never move the
cart by pulling the power cables. Pushing or pulling the cart with too much force, sudden
stops, or on an uneven surface can cause disturbances of the FAROFocus Premium's normal
functioning.
NOTICE: Rotating Scanner The FAROFocus Premium rotates clockwise up to 360° when performing
a scan. Ensure that the FAROFocus Premium's scanner head can rotate freely and will not
hit any objects during the scan.
NOTICE: Replacement Parts Use only replacement parts authorized by FARO according to the
instructions obtained from FARO. Do not use parts not supplied or recommended by FARO.
Transport
The following precautions must be taken when transporting the laser scanner equipment:
lThe laser scanner must be transported in a transport case.
lThe laser scanner must be turned off during transportation or shipping.
lRemove the battery from the laser scanner before shipping.
lWhen carrying the laser scanner, be careful not to drop it. Strong impact can seriously damage the
laser scanner, and render it incapable of proper operation.
lCarry the laser scanner separately from its equipment or, for optimal protection, use the original
transport case.
lWhen shipping and transporting the laser scanner by rail, sea, air, or road, use its original transport
case and a suitable outer cardboard box for optimal protection against shock and vibration.
lThe FARO batteries are lithium-ion batteries and are thus classified as dangerous goods. When
transporting or shipping the FARO batteries, ensure that you observe all applicable local and
international rules and regulations. For further information, contact your local carrier before
transportation or shipping.
lFor lithium-ion batteries with less than 100 Wh energy content, an exemption is provided that allows
you to carry such a battery without further paperwork. The maximum battery energy a single person
can carry is 200 Wh.
Ensure that the total energy content of all batteries that any individual person carries is less than 200
Wh, and that no single battery has more than 100 Wh energy content. Review currently applicable
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