FAZUA Evation User manual

eBike system 25 km/h
Australia / New Zealand
ELECTRIC
BICYCLE
OWNER’S MANUAL
IT IS IMPORTANT TO READ THE WARNINGS AND INSTRUCTIONS IN THIS MANUAL BEFORE RIDING YOUR NEW BICYCLE.

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Welcome
Welcome to our bicycle family
Thank you for purchasing your new bicycle. We believe in bicycles. We make high quality bicycles that are built to
last.
That is why each bicycle we make comes with a limited lifetime warranty.
We wish you many carefree and enjoyable cycling kilometers with your new bicycle!
However, if you experience any problems with your bicycle, do not hesitate to contact your local retailer.
If the problem persists, please call our customer service for a solution.
www.trekbikes.com
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Content
Welcome.................................................................................................................................................................................................................................................................. 1
Important to read......................................................................................................................................................................................................................................... 3
Fazua Evation E-bike Drive System...................................................................................................................................................................................... 5
• Basics.............................................................................................................................................................................................................................................. 10
• Drivepack.................................................................................................................................................................................................................................. 44
• Bottom bracket.................................................................................................................................................................................................................. 50
• Remote.......................................................................................................................................................................................................................................... 54
• Battery........................................................................................................................................................................................................................................... 70
• Charger......................................................................................................................................................................................................................................... 79
Contact....................................................................................................................................................................................................................................................................... 85
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Important to read before the first ride
The most important points for you to do
1. Even if you have ridden a bicycle for years, it is important for every person to read the general “Bicycle
Owner’s manual” and the specific “Electric Bicycle Owner’s manual” carefully before you ride on the new
electric bicycle.
• Both manuals contains detailed information and useful suggestions about your new bicycle.
• Make sure that you understand the proper use, maintenance, and disposal of the components of the
electrical system of your new electric bicycle.
2. Think about safety. Your safety and that of other road users is very important.
• Do not ride the electric bicycle without the battery pack. The battery pack must be on the bicycle while
riding, else the bicycle has no lights when needed.
• Do not misuse the electric bicycle by riding it without a saddle. Some bicycles have a quick release on the
seat post. If the saddle gets stolen, it may lead to hazardous situations when still riding on the electric bicycle
without a saddle. Check your bicycle for normal operation, loose parts and defects before riding.
If you find any problem, visit your bicycle dealer for repairs before riding.
• Be aware that other road users do not expect that an electric bicycle can ride faster than a normal bicycle.
Riding faster also increases the risk of accidents.
• Do not ride abusively. Only ride in the use conditions specified for your bicycle. Condition 1 (paved roads
with tires staying on the ground) is valid for electric City/Trekking bicycles, condition 3 (rougher surfaces,
tires momentarily NOT on the ground ) is valid for electric Mountain bicycles.
Please refer to the general Bicycle Owner’s manual for more detailed information.
• Do not over load the rear rack. The maximum allowable weight for the rear rack on electric bicycles is
20 kg for bicycles with a rear rack battery pack and 25 kg for bicycles with a down tube battery.
On bicycles with a luggage rack at both sides of the rear fender only, without a top deck, the maximum
allowed load on the rack is 15 kg in total.
3. The electric system of your new bicycle needs special attention.
• Do not clean your electric bicycle with a high pressure washer. Any electric system is sensitive for moisture.
High pressure water might ingress in connectors or other parts of the electric system.
• Handle your battery pack with care. Do not drop or impact the battery pack. Mishandling of the battery
pack could lead to severe damage or over-heating. In an extremely rare case, a battery pack that has
been severely impacted or otherwise mishandled could potentially catch fire.
If you suspect damage to your battery pack, visit your dealer immediately for inspection.
4. Maintain the battery pack as instructed in this Electric Bicycle Owner’s manual.
Failure to follow these instructions may result in damage to your battery pack and may require battery
pack replacement:
• Only charge the battery pack with the included Fazua charger.
• When not using the battery pack for a longer period, charge it to approx. 60% (3 to 4 LEDs lit on the charge-
control indicator). Check the charge condition after 6 months. When only one LED of the charge-control
indicator lights up, recharge the battery pack again to approx. 60%.
• It is not recommended to have the battery pack connected permanently to the charger.
• When the battery pack is stored discharged (empty) for longer periods, it can become damaged despite
the low selfdischarging and the battery-pack capacity may be strongly reduced.
• Store the battery pack in a dry, well-ventilated location. Protect the battery pack against moisture and water.
• Under unfavorable weather conditions, it is recommended e.g. to remove the battery pack from the
bicycle and store it in an enclosed location until being used again.
• Store the battery packs in the following locations: in a room with a smoke alarm, away from combustible
or easily flammable objects and away from heat sources.
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• The battery pack can be stored at temperatures between -20°C and +60°C. For a long battery pack life,
however, storing the battery pack at room temperature of approx. +5 °C to +20°C is of advantage.
• Take care that the maximal storage temperature is not exceeded.
As an example, do not leave the battery pack in a vehicle in summer and store it out of direct sunlight.
• It is recommended to not store the battery pack on the bicycle.
5. Be careful when transporting an electric bicycle.
• An electric bicycle is heavier than a normal bicycle. If transporting on a vehicle, be aware of the maximum
load capacity of the vehicle’s roof, towing hook and/or of the applied bicycle carrier. Refer to the manual of
the vehicle and bicycle carrier for details.
• Remove the controller, battery pack and, if present, panniers from the bicycle and store them elsewhere in
the vehicle during the drive.
• Always respect local laws about transportation of a(n electric) bicycle.
• Because Li-Ion battery packs of this size and power are considered ‘Dangerous goods, class 9’ when
transporting, regulations may restrict the transport of separate Li-Ion batteries in some places.
The restrictions apply to most airlines and some trucking companies. But, if you intend to ship or travel
with your complete electric bicycle (with installed battery pack), the regulations are less strict.
Make sure to check ahead with your airline or carrier, before booking your trip, if it is allowed to travel with
your complete electric bicycle.
6. Mounting accessories on an electric bicycle.
An electric bicycle has hidden wiring through frame and has other critical
electric bicycle parts like the drive unit and battery pack. When mounting
accessories (e.g. a bottle cage), be sure not to impact the wiring or battery
pack, e.g. by using too long or pointed bolts. This might cause
a short circuit to the electric system and/or damage to the battery.
Warning. A short circuit in the electric system and/or damage to the battery might lead to over-heating.
In an extremely rare case, a battery pack that has been severely impacted could potentially catch fire.
7. Visit your dealer on a regular basis for maintenance of your new electric bicycle.
• To guarantee the safe and proper functioning of the bicycle, the bicycle must be maintained on a regular
basis, at least once a year, by an authorized electric bicycle dealer.
• Your dealer has the right knowledge and equipment to maintain your electric bicycle and to mount accessories
safely.
• If you have questions about your new electric bicycle, ask your dealer!
Compliance
Your bicycle has been designed, tested, and produced in accordance with the applicable European Directives and
Harmonised Standards. Therefore, all electric bicycles are in compliance with CE.
For more detailed compliance information, please refer to the Declaration of Conformity (DoC) which was
included along with your bicycle. If you have misplaced your DoC, a new one can be furnished upon request, by
the bicycle shop at which you purchased your electric bicycle.
Limited warranty
Your bicycle is covered by a Lifetime Limited Warranty.
Please visit our web site for details.
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© 2019 Fazua GmbH
All Rights Reserved
e-bike drive system
Translation of the original
German operating instructions
EU Edition 2019 | EN
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Drive system:BASICS
1Overview: Drive system ........................................................................6
2About these instructions......................................................................8
2.1Terms and structure...................................................................8
2.2Reading and retaining the instructions..................................... 9
2.3Explanation of characters & symbols used.............................. 9
3Safety...................................................................................................10
3.1Functional principle & proper use............................................10
3.2Symbols & pictograms of the drive system............................11
3.3General safety instructions......................................................12
3.4Instructions for safe riding in road traffic...............................20
4Use.......................................................................................................21
4.1Inserting and removing components......................................21
4.2Switching the drive system on and off....................................24
4.3Instructions for driving with the drive system ........................25
4.4Switching on the drive system following a standstill.............26
4.5Setting the support level ..........................................................27
4.6Using "Pushing support" mode ...............................................28
4.7Charging the battery.................................................................29
5Storage and transport ........................................................................30
6Optional accessories..........................................................................31
7Cleaning and maintenance ................................................................32
8Troubleshooting..................................................................................34
9Disposal instructions .........................................................................36
9.1Disposing of your e-bike...........................................................36
9.2Disposing of the battery...........................................................36
10 Manufacturer's warranty, EU .............................................................37
11 Service.................................................................................................38
12 EU Conformity.....................................................................................39
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Component: DRIVEPACK
13 Detailed view & part designations: Drivepack ..................................40
14 Technical data.....................................................................................42
15 Using the drivepack ............................................................................42
15.1Inserting the drivepack into the e-bike....................................42
15.2Removing the drivepack from the e-bike ................................44
15.3Securing/locking the drivepack on the e-bike........................45
Component: BOTTOM BRACKET
16 Detailed view & part designations: Bottom Bracket ........................46
17 Technical data.....................................................................................47
18 Using the bottom bracket ..................................................................47
18.1Correct position/alignment .....................................................48
18.2Correcting incorrect position/alignment................................48
Component: REMOTE
19 Model variants of the remote.............................................................50
20 Detailed view & part designations: Remote b...................................50
21 Technical data on Remote b ..............................................................52
22 Displays on the remote b....................................................................52
22.1Status display ...........................................................................52
22.2Display of charge level/support level......................................53
23 Using Remote b...................................................................................54
23.1Switching the drive system on and off....................................54
23.2Setting the pedal support ........................................................55
23.3Support levels ...........................................................................55
23.4"Pushing support" mode..........................................................56
24 Detailed view & part designations: Remote fX and Remote bX ......58
25 Technical data for Remote fX and Remote bX .................................59
26 Displays on Remote fX and Remote bX ............................................59
26.1Status display ...........................................................................60
26.2Display of charge level/support level......................................60
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27 Using the Remote fX and Remote bX................................................61
27.1Switching the drive system on and off....................................61
27.2Setting the pedal support level................................................62
27.3Support levels ...........................................................................63
27.4Re-starting the drive system....................................................64
27.5Rain mode .................................................................................64
27.6Switching the bicycle lighting on and off................................65
27.7Bluetooth® connection............................................................65
Component: BATTERY
28 Model variants of the battery.............................................................66
29 Detailed view & part designations: Battery.......................................67
30 Technical data.....................................................................................68
31 Using the battery.................................................................................68
31.1Checking and switching on battery.........................................68
31.2Inserting the battery into the drivepack ..................................69
31.3Removing the battery from the drivepack ..............................71
31.4Switching off the battery..........................................................71
31.5Charging the battery.................................................................72
31.6Charging process .....................................................................73
31.7Battery charge level indicator..................................................74
Component: CHARGER
32 Model variants of the charger............................................................75
33 Detailed view & part designations: Charger......................................75
34 Technical data.....................................................................................76
35 Using the charger................................................................................77
35.1Preparing the charger...............................................................77
35.2Connector charger to the battery ............................................78
35.3Unplugging the charger from the battery ...............................79
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EN-6
1 OVERVIEW: DRIVE SYSTEM
Charger
(Details from page EN-75)
E
Charger A Charger S (EU/US)
Drivepack
(Details from page EN-40)
ABottom Bracket
(Details from pageEN-46)
B
Battery
(Details from page EN-66)
D
Battery 250 X
Battery 250
Remote
(Details from pageEN-50)
C
Remote b
Remote fX
Remote bX
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EN-7
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EN-8
2 ABOUT THESE INSTRUCTIONS
2.1 Terms and structure
These original operating instructions form part of the Fazua drive system,
evation.
To improve readability, the term "Instructions" will be used below instead of
the term "Original operating instructions". The decision to use the mascu-
line form (e.g. the user) throughout the text is also based exclusively on
improving readability. We ask for your understanding for this simplifica-
tion; the instructions are of course intended for all genders.
To facilitate orientation within these instructions, it is divided into sections:
The first section, "Basics", covers the drive system as a whole. Chapter
3"Safety" contains the basic information on proper use and the general
safety instructions. Chapters 4 – 8("Use", "Storage and transport",
"Optional accessories", "Cleaning and maintenance", "Troubleshooting")
describe procedures and actions to be carried out. Chapters 9 – 12 provide
information on disposal, the manufacturer's warranty, services from the
manufacturer or dealer, and on EU conformity.
These sections are dedicated respectively to the individual components
of the drive system. Here you will find detailed illustrations and additional
or more in-depth information on the component in question. In addition,
the action steps outlined in chapter 4"Use" are described in detail, with
warning notices on the specific steps.
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2.2 Reading and retaining the instructions
These instructions contain all important information on safety and the use
of the drive system as well as on the individual components. It is based on
the standards and regulations valid in the European Union.
It is essential to read through the complete instructions carefully – in
particular the "Safety" chapter – before using the drive system for the first
time. If you do not observe the instructions, you or other persons may
suffer serious injuries and/or the drive system or individual components
may be damaged.
Keep these instructions to hand at all times for ongoing use, and include
these instructions if you pass on the drive system or an e-bike equipped
with the drive system.
In addition to these instructions, it is also essential to observe the manu-
facturer's instructions on the e-bike in which the drive system is installed.
2.3 Explanation of characters & symbols used
Certain types of notices and information in these instructions are marked
by characters or symbols that are listed below, including their meanings.
WARNING
Risks that could result in death or serious injury are identified with the
signal word, "Warning".
CAUTION
Risks that could result in moderate or minor injuries are identified with the
signal word, "Caution".
NOTICE
Risks relating to damage to the product itself or to property damage to
other objects, are identified with the "Notice" signal word.
Useful additional information is identified with this informa-
tion symbol.
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EN-10
3 SAFETY
3.1 Functional principle & proper use
evation is designed as an electric drive system for e-bikes used as a
means of transport for one person. From a speed of 25 km/h, the electric
pedal support switches off so that at speeds over 25 km/h without motor
support, you pedal solely with your own muscle power.
The drive system as a whole comprises a variety of coordinated compo-
nents operating together.
These are:
A→Drivepack
[incl. locker for locking to the frame],
B→Bottom Bracket
[incl. speed sensor + spoke magnet],
C→Remote
[models: Remote b, Remote fX, Remote bX],
D→Battery
[models: Battery 250, Battery 250 X],
E→Charger
[models: Charger A, Charger S (EU/US)].
The version of the drive system installed in your e-bike, in other words the
specific combination of component versions, is designed specifically for
your e-bike and cannot therefore be changed. The basic principle is that
the installation of the drive system as well as specific work on the system
are only permitted to be carried out via the routes specified by the manu-
facturer or by an authorised specialist. Information on which works you are
able to carry out and which works need to be performed by an authorised
specialist can be found in the separate sections on the individual compo-
nents.
Fazua accepts no liability for damage caused by incorrect or improper
installation or unintended usage. Only use the drive system as described
in these instructions. Any other usage is regarded as unintended and can
result in accidents, serious personal injury and damage to the drive system.
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3.2 Symbols & pictograms of the drive system
On individual components of the drive system, you will find specific
symbols and pictograms which are listed along with their meanings.
This symbol indicates that the user of the drive system or
the individual components must read and understand these
original instructions before use.
Any devices identified with this symbol (in this case, the
charger) may only be used in dry indoor areas.
WARNING! When using in damp environments and on
contact with liquids, there is a risk of electric shock!
An electrical device marked with this symbol corresponds
to protection class II: The device has double or reinforced
insulation as protection against electric shock.
This symbol is a warning against hot surfaces.
WARNING! There is a risk of burns on contact, and a risk of
fire on contact with flammable materials.
These symbols indicate that the battery (lithium-ion recharge-
able battery) must be disposed of separately at the end of
its service life and must not be disposed of with household
waste.
For specific information, see the "Disposal" chapter.
This symbol indicates that the component marked with this
symbol must be disposed of separately as electrical or elec-
tronic equipment at the end of its service life and must not
be disposed of with household waste.
For specific information, see the "Disposal" chapter.
This symbol indicates products that meet all requirements
for obtaining the European CE marking.
Specific information can be found in the "EU Conformity"
chapter.
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EN-12
The "Geprüfte Sicherheit" (GS mark) seal of approval is
awarded by independent certification bodies.
A device marked with the GS test seal complies with the
safety-relevant requirements of the German Product Safety
Act (Produktsicherheitsgesetz; ProdSG).
The "UL®-Listed" test seal is awarded by the US certifica-
tion body, UL®.
A device marked with the "UL®-Listed" test seal shown here
complies with the safety-relevant requirements for Canada
and the USA.
The FCC Seal is issued by the "Federal Communications
Commission", an independent U.S. government agency
responsible for implementing and enforcing U.S. communi-
cations laws and regulations.
An electrical device bearing the FCC seal complies with U.S.
electromagnetic compatibility requirements.
3.3 General safety instructions
The general safety instructions given below are to be observed at all times
when using and handling the drive system.
WARNING
Dangers to e-bike users!
There are fundamentally specific dangers to users of e-bikes.
Depending on the e-bike model into which the drive system is
installed, additional dangers may arise that are not covered
here.
►Read and follow the manufacturer's instructions for your
e-bike.
►Obtain information on any relevant national standards
relating to e-bikes and comply with these.
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WARNING
Dangers due to unauthorised modifications!
If you carry out unauthorised modifications to the drive system
or to the components, you may cause an explosion, suffer an
electric shock or cause serious injury to yourself or others.
►Never make any unauthorised modifications or changes to
individual components of the drive system.
►Do not perform any unauthorised replacement of the drive
system components.
►Never open any components of the drive system without
authorisation. The components of the drive system do not
require any maintenance. Only allow repairs to the drive
system to be performed by authorised specialists.
►Only allow thecomponents of thedrive system to bereplaced
by an authorised specialist and with genuine spare parts.
WARNING
Danger due to accidental start-up!
If the drive system is put into operation in inappropriate situa-
tions, this can result in accidents and serious injuries.
►Remove the drivepack from the e-bike while transporting or
storing the e-bike, and during all work on the e-bike, to avoid
the drive system being started up accidentally.
►Only use the "Pushing support" function when pushing the
e-bike. While pushing support is activated, you must hold
the e-bike securely with both hands and the wheels must be
in contact with the ground, otherwise there is a risk of injury.
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EN-14
WARNING
Danger of battery explosion!
The battery may explode if you use inappropriate batteries or
do not handle the rechargeable battery correctly.
►Only use the genuine battery from Fazua approved by the
e-bike manufacturer.
►Under no circumstances use a damaged battery and never
attempt to charge a damaged battery!
►Never open up the battery! There is an increased risk of
explosion if you attempt to open a battery!
►Keep the battery away from heat (e.g. strong sunlight), naked
flame or water and other fluids.
►Only use the battery in e-bikes equipped with an original
Fazua evation drive system. Never use the battery for other
purposes or in other drive systems.
WARNING
Fire hazard due to incorrect handling!
If you handle the battery and/or charger improperly or use
incompatible batteries and chargers together, you may cause
a fire.
►To charge the battery, use only original and compatible
evation chargers from Fazua.
►Take care not to handle metal objects such as coins, paper
clips, screws, etc. in the immediate vicinity of the battery
and store the battery separately from metal objects. Metal
objects can create a circuit between the terminals of the
battery (= rechargeable battery) (i.e. "short-circuit" the
battery) and thus cause a fire.
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