FAZUA RIDE 50 TRAIL/STREET User manual

Freigabeversion
FAZUA RIDE 50 TRAIL/STREET
Original instructiOns
Edition 2021 | EN-US 08.2021

Freigabeversion
© 2021 Fazua GmbH
All Rights Reserved

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Original instructions | US-English
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FUNDAMENTALS
1 OVERVIEW: FAZUA RIDE 50 DRIVE SYSTEM ....................................................... 6
2 ABOUT THIS MANUAL....................................................................................... 8
2.1 Terminology and structure........................................................................... 8
2.2 Read and keep manual.................................................................................. 8
2.3 Description of signs and symbols................................................................ 9
3 SAFETY ..........................................................................................................10
3.1 Functionality & intended use ......................................................................10
3.2 Limitation of liability.....................................................................................11
3.3 Symbols & pictograms of the drive system................................................11
3.4 Important safety instructions ....................................................................13
3.5 Notes on safe riding in road traffic ............................................................19
4 USAGE ........................................................................................................... 20
4.1 Inserting and removing components........................................................ 20
4.1.1 Inserting the BATTERY in the DRIVEPACK ..................................................20
4.1.2 Inserting the DRIVEPACK into the e-bike....................................................21
4.1.3 Removing the DRIVEPACK from the e-bike ...............................................22
4.1.4 Removing the BATTERY from the DRIVEPACK ...........................................23
4.2 Switching the drive system on and off..................................................... 23
4.2.1 Switch on drive system ..............................................................................23
4.2.2 Switch off drive system .............................................................................24
4.3 Instructions for riding with the drive system .......................................... 24
4.4 Switching on the drive system after standstill........................................ 25
4.5 Set support level ......................................................................................... 26
4.6 Charging the BATTERY................................................................................. 27
5 STORAGE AND TRANSPORT ............................................................................ 28
6 OPTIONAL ACCESSORIES ................................................................................ 29
6.1 Downtube cover .......................................................................................... 29
6.2 FAZUA app..................................................................................................... 30
7 CLEANING AND MAINTENANCE ........................................................................31
7.1 Performing a firmware update ................................................................... 31
7.2 Cleaning and maintaining components..................................................... 32
8 TROUBLESHOOTING........................................................................................ 34

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9 DISPOSAL INFORMATION ................................................................................ 36
9.1 Disposal of your e-bike ............................................................................... 36
9.2 Disposing of the BATTERY........................................................................... 36
10 CONSUMER WARRANTY.................................................................................. 37
11 SERVICE ........................................................................................................ 38
12 CONFORMITY ................................................................................................. 39
DRIVEPACK
13 MODEL VARIANTS OF THE DRIVEPACK............................................................. 40
14 DETAILED VIEW & PART DESIGNATIONS: DRIVEPACK........................................ 40
15 TECHNICAL DATA ............................................................................................41
16 USING THE DRIVEPACK................................................................................... 42
16.1 Inserting the DRIVEPACK into the e-bike................................................... 42
16.2 Removing the DRIVEPACK from the e-bike ............................................... 43
16.3 Securing/locking the DRIVEPACK on the e-bike....................................... 44
BOTTOM BRACKET
17 DETAILED VIEW & PART DESIGNATIONS: BOTTOM BRACKET............................. 45
18 TECHNICAL DATA ........................................................................................... 46
19 USING THE BOTTOM BRACKET ........................................................................ 46
19.1 Correct position/alignment........................................................................ 46
19.2 Correcting incorrect position/alignment ................................................. 47
REMOTE
20 REMOTE MODEL VARIANTS............................................................................. 48
21 DETAILED VIEW & PART DESIGNATIONS........................................................... 48
22 TECHNICAL DATA ........................................................................................... 50
23 INDICATORS ON THE REMOTE ......................................................................... 50
23.1 Status indicator........................................................................................... 50
23.2 Display of charge level/support level ........................................................51
24 USING THE REMOTE ....................................................................................... 52
24.1 Switching the drive system on and off..................................................... 52
24.2 Setting the pedal support........................................................................... 53

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24.3 Levels of support ........................................................................................ 53
24.3.1 Attack function ...........................................................................................54
24.4 Restart drive system .................................................................................. 55
24.5 Rain mode..................................................................................................... 55
24.6 Switching bicycle lighting on and off ........................................................ 56
24.7 Bluetooth® connection.............................................................................. 56
BATTERY
25 DETAILED VIEW & PART DESIGNATIONS: BATTERY ........................................... 57
26 TECHNICAL DATA ........................................................................................... 57
27 USING THE BATTERY ...................................................................................... 58
27.1 Checking and switching on the BATTERY.................................................. 58
27.2 Inserting the BATTERY in the DRIVEPACK .................................................. 58
27.3 Removing the BATTERY from the DRIVEPACK ........................................... 60
27.4 Switching off the BATTERY......................................................................... 60
27.5 Checking the charge level and SOH of the BATTERY ................................ 60
27.6 Automatic BATTERY shutdown....................................................................61
27.7 Charging the BATTERY..................................................................................61
27.7.1 Connecting the BATTERY to the CHARGER.................................................62
27.7.2 Ending charging process ............................................................................63
27.8 Charging process......................................................................................... 63
CHARGER
28 DETAILED VIEW & PART DESIGNATIONS: CHARGER........................................... 64
29 TECHNICAL DATA ........................................................................................... 64
30 USING THE CHARGER...................................................................................... 65
30.1 Preparing the CHARGER .............................................................................. 65
30.2 Connecting the CHARGER to the BATTERY................................................. 66
30.3 Unplugging the CHARGER from the BATTERY............................................ 67

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1 OVERVIEW: FAZUA RIDE 50 DRIVE SYSTEM
BATTERY
(Details from Page 57)
D
ENERGY 250 X
DRIVEPACK
(Details from Page 40)
A
RIDE 50 DRIVEPACK TRAIL/STREET
CHARGER
(Details from Page 64)
E
CHARGER S (EU/US)
BOTTOM BRACKET
(Details from Page 45)
B
RIDE 50 BOTTOM BRACKET
REMOTE
(Details from Page 48)
C
REMOTE RXREMOTE FX REMOTE BX

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B
C
+
A D
A

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2 ABOUT THIS MANUAL
2.1 Terminology and structure
These original instructions are part of the FAZUA RIDE 50 drive system.
In order to improve readability, the term “manual” will be used instead of the term
“Original instructions”.
To facilitate orientation within the manual, it is divided into sections:
The first section is called “Basics” and covers the drive system as a whole.
In Chapter 3 “Safety”, you will find basic information on the intended use and
the general safety instructions. Chapters 4–8 (“Usage”, “Storage and transport”,
“Optional accessories”, “Cleaning and maintenance”, “Troubleshooting”) describe
processes and the handling steps that must be taken. Chapters 9–12 contain
information on disposal, the consumer warranty, manufacturer or dealer service
and conformity.
The remaining sections are dedicated to the individual components of the drive
system. Here you will find detailed illustrations and additional information on
the respective components. In addition, all handling steps listed in in Chapter 4
“Usage” are described in detail and supplemented with handling-specific
warnings.
2.2 Read and keep manual
This manual contains all important information on the safety and use of the
drive system as well as the individual components. It is based on the laws and
regulations applicable in the United States, as well as national regulations such
as UL® and ANSI testing standards.
Before using the drive system for the first time, be sure to read the complete
manual - especially the “Safety” chapter - carefully. Failure to follow the
instructions could result in serious injury to you or others and/or damage to the
drive system or individual components.
Always keep these instructions handy for further use and pass them on if you pass
on the drive system or the equipped e-bike to third parties.
In addition to these instructions for the drive system, always observe the
manufacturer's instructions for the e-bike in which the drive system is installed.
The Bluetooth® word mark and logos are registered trademarks of Bluetooth SIG,
Inc. and are used by Fazua under license.
This manual may not be reproduced, modified, distributed or used in any way, in
whole or in part, without prior written permission.

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2.3 Description of signs and symbols
Certain types of notes and information in this manual are identified by signs or
symbols, which are listed below together with their meaning.
DANGER
High risk level! Risks that result in death or serious injury are indicated by the
signal word “Danger”.
WARNING
Moderate risk level! Risks that could result in death or serious injury are marked
with the signal word “Warning”.
CAUTION
Lower risk level! Risks that could result in moderate or minor injuries are indicated
by the signal word “Caution”.
NOTE
Risks relating to damage to the product itself or to property damage to other
objects are indicated by the signal word “Notice”.
Useful additional information is marked with this information symbol.

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3 SAFETY
3.1 Functionality & intended use
FAZUA RIDE 50*is designed as an electric drive system for e-bikes that are used
as a means of transport by one person. From a speed of 20 mph (32 km/h),
the electric pedal support switches off, so that at speeds above 20 mph (32 km/h)
without motor support, you pedal exclusively with your own muscle power.
The drive system as a whole is made up of different, coordinated components.
These are:
A→DRIVEPACK
[incl. LOCKER for locking the DRIVEPACK to the e-bike frame]
[(DRIVEPACK) models: RIDE 50 DRIVEPACK TRAIL, RIDE 50 DRIVEPACK STREET |
(LOCKER) model: LOCKER PX],
B→BOTTOM BRACKET
[incl. speed sensor + spoke magnet]
[Model: RIDE 50 BOTTOM BRACKET],
C→REMOTE
[Models: REMOTE FX, REMOTE BX, REMOTE RX],
D→BATTERY (= ENERGY)
[Model: ENERGY 250 X],
E→CHARGER
[Model: CHARGER S (EU/US)].
The version of the drive system installed in your e-bike, i.e. the specific combina-
tion of component models, is specially adapted to your e-bike and must therefore
not be changed.
Categorically, the installation of the drive system and certain work on it may only be
carried out in the ways planned by the manufacturer or by an authorized specialist.
Authorized specialists for repair and maintenance work can be found with the
official FAZUA certified partners (see chapter 11 “Service”).
For information on which work you can carry out yourself and which work must be
carried out by an authorized specialist, refer to the separate sections on the indi-
vidual components.
*FAZUA RIDE 50 is based on the technological foundations of the FAZUA evation drive system. Some of the
components on the FAZUA RIDE 50 and evation drive systems are compatible with one another. If you have any
questions, please contact your FAZUA certified partner.

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3.2 Limitation of liability
FAZUA accepts no liability for damage caused by incorrect or improper installation
or use other than that intended. Only use the drive system as described in this
manual. Any other use is considered improper and may result in accidents, serious
injury and damage to the drive system.
3.3 Symbols & pictograms of the drive system
On individual components of the drive system you will find certain symbols and
pictograms, which are listed below including their meaning.
This symbol indicates that the user of the drive system or the
individual components must have read and understood these
original instructions before using it.
A device marked with this symbol (here: the CHARGER) may only be
used in dry indoor areas.
DANGER
When used in a humid environment and in contact with liquids,
there is a risk of electric shock!
An electrical appliance marked with this symbol corresponds to
protection class II: The device has double or reinforced insulation
to protect against electric shock.
This symbol warns of hot surfaces.
DANGER
There is a burning risk if touched, contact with combustible mate-
rials may cause a fire.
These symbols indicate that the BATTERY (lithium-ion battery)
must be disposed of separately at the end of its service life and
must not be disposed of with household waste.
The symbols must be affixed in the European Union in accordance
with the laws and directives in force there.

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This symbol indicates that the marked component must be disposed
of separately as electrical or electronic equipment at the end of its
service life and must not be disposed of with household waste.
The symbols must be affixed in the European Union in accordance
with the laws and directives in force there.
This symbol indicates products that meet all the requirements for
obtaining the European CE marking.
This symbol identifies products that meet all requirements for
obtaining the British UKCA marking.
The test seal “Geprüfte Sicherheit” (GS mark) is awarded by inde-
pendent certification bodies.
A device marked with the GS test seal complies with the safety-
relevant requirements of the German Product Safety Act (ProdSG).
The “UL®-Listed” seal of approval is awarded by the US UL®
Certification Body.
A device marked with the “UL®-Listed” test seal shown corresponds
to the safety-relevant requirements for Canada and the USA.
The accompanying test seal is awarded by the SGS certification body.
A device marked with this test seal complies with the safety-
relevant requirements for Canada and the USA in accordance with
UL Standards.
The drive system and the battery were tested according to UL Stan-
dards. The following UL Standards were applied: UL 2271 - Standard
for Batteries for Use In Light Electric Vehicle (LEV) Applications,
UL 2849 - Outline of Investigation for Electric Bicycles, Electrically
Power Assisted Cycles (EPAC Bicycles), Electric Scooters, and Elec-
tric Motorcycles.
The FCC seal is awarded by the Federal Communications
Commission, an independent U.S. government agency responsible
for implementing and enforcing U.S. communications laws and
regulations.
An electrical device marked with the FCC seal complies with
American standards for electromagnetic compatibility.

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3.4 Important safety instructions
READ AND KEEP ALL IMPORTANT
SAFETY INSTRUCTIONS!
The following important safety instructions must always be observed when using
and handling the drive system.
DANGER
Dangers for users of e-bikes!
Basically there are specific dangers for the users of e-bikes,
e. g. danger of accidents when riding in road traffic. Dangers arising
from handling the corresponding e-bike model in which the drive
system is installed are dealt with in the separate instructions of the
e-bike manufacturer. Depending on your country or location, there
may also be additional legal requirements that you must observe
when using your e-bike. If you do not fully inform yourself about
existing dangers before using your e-bike equipped with the drive
system, there is an increased risk of accident and injury.
►Read and follow the manufacturer's instructions for your e-bike.
►Find out about and observe any applicable national regulations
regarding e-bikes.
DANGER
Batteries may explode!
Using unsuitable batteries or handling the BATTERY improperly may
cause the battery to explode.
►Always use an original FAZUA BATTERY that is approved by the
e-bike manufacturer.
►Never use a damaged BATTERY and never attempt to charge a
damaged BATTERY!
►Never open the BATTERY! Attempting to open a battery increases
the risk of explosion!
►Keep the BATTERY away from heat (e.g. strong sunlight), open fire
or water or other liquids.

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►Only use the BATTERY in e-bikes equipped with an original FAZUA
RIDE 50 drive system. Never use the BATTERY for other purposes
or in other drive systems.
DANGER
Dangers during unattended use!
There are always special risks for children (younger than 14 years)
and people with limited physical, sensory and mental abilities (e.g.
physically handicapped, older people with limited physical and mental
abilities) or a lack of experience and knowledge (e.g. older children)!
If children or people with physical or mental impairments handle the
BATTERY or CHARGER, there is an increased risk potential as these
user groups may not be able to correctly assess certain risks, for
example.
►This appliance is not intended for use by children (younger than 14)
and persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience and knowledge, unless
they have been given supervision or instruction concerning use of
the appliance by a person responsible for their safety.
►Children shall not play with the appliance.
►Only for rechargeable li-ion battery.
►Don’t attempt to disassemble the charger by yourself.
►Don’t use the charger in high temperature, moist, inflammable or
explosive outdoor environments.
►Disconnect the power supply before marking or breaking the
connections to the battery.
DANGER
Danger of impairment of medical devices!
The magnetic connections in the BATTERY and CHARGER can interfere
with the function of pacemakers.
►Keep the BATTERY and CHARGER away from pacemakers or persons
wearing a pacemaker and draw the attention of persons with pace-
makers to the danger.

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DANGER
Risk of electric shock!
Improper handling of the CHARGER or incorrect mains connection may
expose you and others to the risk of electric shock.
►Always connect the CHARGER to an easily accessible and properly
installed power outlet.
►Make sure that the mains voltage at the mains connection
corresponds to the information on the CHARGER.
►Only use the CHARGER in dry indoor areas.
►Keep the CHARGER away from any liquid or moisture.
►Do not pull on the mains or charger cable to pull the respective cable
out of a socket or outlet, but always hold the corresponding plug.
►Do not handle the plugs of the power cord and charger cable with
wet or damp hands.
►Take care not to bend the power cord and charger cable or lay them
over sharp edges.
►Never open the CHARGER independently. The CHARGER may only be
opened by an authorized specialist and repaired using original spare
parts.
►Before each use of the CHARGER, check all individual parts
(mains adapter, mains cable, charger cable and all plugs) for
damage. If the power cord on the CHARGER is damaged, it must be
replaced by the manufacturer, their customer service or a similarly
qualified person, to avoid hazards.
►Never use a damaged CHARGER. Otherwise there is a high risk of
electric shock!
►Keep the CHARGER in a clean condition. A dirty or contaminated
CHARGER increases the risk of electric shock.
►Only use the BATTERY in e-bikes equipped with an original FAZUA
RIDE 50 drive system. Never use the battery for other purposes or
in other drive systems.

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DANGER
Dangers due to unauthorized changes!
If you make unauthorized changes to the drive system or compo-
nents, you may cause an explosion, electric shock, or serious injury
to yourself or others.
►Under no circumstances should you modify or alter individual
components of the drive system autonomously.
►Never replace any drive system components independently.
►Never open the drive system components without authorization.
The drive system components do not require any maintenance.
Only allow repairs to the drive system to be carried out by an autho-
rized specialist.
►Only allow components of the drive system to be replaced by an
authorized specialist with permissible original spare parts.
DANGER
Fire hazard due to incorrect handling!
Improper handling of the BATTERY and/or CHARGER, or attempting to
charge batteries with an incompatible charger could cause a fire.
►Follow all charging instructions and do not charge the BATTERY
outside of the temperature range specified in the instructions.
Charging improperly or at temperatures outside of the specified
range may damage the BATTERY and increase the risk of fire.
►Do not modify or attempt to repair the CHARGER or the BATTERY.
►Always use an original and compatible CHARGER from FAZUA to
charge the BATTERY.
►Take care not to handle metal objects such as coins, paper clips,
screws, etc. in the immediate vicinity of the BATTERY and to store
the BATTERY separately from metal objects. Metal objects can close
a circuit between the terminals of the BATTERY (i.e. “short-circuit”
the BATTERY) and cause a fire as a result.
►Do not short-circuit the BATTERY.
►BATTERY and CHARGER may heat up during charging or operation.

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It is therefore essential to keep the BATTERY and CHARGER away
from flammable materials. Pay particular attention during the
charging process and always move the BATTERY and CHARGER to
a dry and fireproof place before charging.
►Do not leave the BATTERY and CHARGER unattended during charging.
DANGER
Risk of caustic burns due to battery acid!
The BATTERY contains battery acid. If you come into contact with this
fluid, the affected skin area and/or mucous membrane may be burnt.
Eye contact can cause loss of vision.
►Do not touch any liquid leaking from the BATTERY.
►Should you ever come into contact with battery acid, immediately
rinse the affected body part thoroughly under plenty of running water.
►Consult a doctor immediately after rinsing, especially in case of
eye contact and/or if mucous membranes (e.g. nasal mucosa) are
affected.
WARNING
Health hazard due to irritation of the respiratory tract!
If the BATTERY is damaged, gases may escape which may irritate the
respiratory tract.
►Protect the BATTERY from mechanical influences and any other load.
►If you notice or suspect that gas is leaking from the BATTERY,
immediately ensure a supply of fresh air and seek medical atten-
tion as soon as possible.
WARNING
Danger from accidental starting!
Starting the drive system in unsuitable situations can result in acci-
dents and serious injury.
►Remove the DRIVEPACK from the e-bike while the e-bike is being
transported or stored and during all work on the e-bike to prevent
the drive system from being started accidentally.

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WARNING
Risk of burns!
The cooling unit on the DRIVEPACK can become very hot during oper-
ation and you may burn yourself when touching it.
►Handle the DRIVEPACK with care.
►Allow the DRIVEPACK to cool completely before touching the
DRIVEPACK.
NOTE
Risk of damage!
Improper handling can damage the drive system or individual compo-
nents.
►Have individual components of the drive system and the e-bike
replaced exclusively by identical components or other components
expressly approved by the e-bike manufacturer. This will protect
the other components or your e-bike from possible damage.
►Never use your e-bike without a DRIVEPACK or without a cover if
you use it as a conventional bicycle without a DRIVEPACK.
►Remove the BATTERY before cleaning the DRIVEPACK and allow all
components to dry completely before inserting. If the BATTERY
comes into contact with damp or wet contacts on the DRIVEPACK
during insertion, the BATTERY may be damaged.
►When charging the BATTERY, make sure that the mains cable and
charger cable on the CHARGER do not pose a tripping hazard to
prevent components from being damaged, e.g. resulting from a
fall.
►Always make sure that the cover flap on the BATTERY is closed
correctly and completely to ensure that no dust or splash water
can enter the charging socket.

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3.5 Notes on safe riding in road traffic
By following the road safety precautions listed below, you can reduce the risk of
accidents and injuries when riding a bicycle or e-bike in road traffic.
The term “road traffic” also refers to private areas open to the public
and to field or forest paths open to the public.
→
Only ride your e-bike on the road if the equipment complies with national road
traffic regulations. Please contact your e-bike manufacturer for more information.
→
Find out about the regulations applicable to road traffic in your country or
region, e.g. from the Ministry of Transport. You should also keep yourself
informed about any changes to the contents of the valid regulations.
→
Observe and follow national and regional road traffic regulations.
→
When riding, use a suitable bicycle helmet that complies with national and
regional regulations (CPSC (Consumer Product Safety Commission, 16 CFR Part
1203 or ASTM F1447-06).
→
When riding, wear light-colored clothing with reflective elements to attract the
attention of other road users.
→
Do not ride your e-bike if you are under the influence of alcohol, narcotics or
medications.
→
Do not use mobile devices such as smartphones, MP3 players, etc. while riding.
→
Do not distract yourself while riding by other activities such as switching on the
light. Stop to carry out such activities.
→
Never ride without your hands, under any circumstances. Always keep both
hands on the handlebars.
→
Ride carefully and be considerate of other road users.
→
Rive in such a way that nobody is harmed, endangered, obstructed or annoyed.
→
Ride on prescribed lanes for bicycles.

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4 USAGE
This chapter describes chronologically how to proceed when using the drive
system.
DANGER
Incorrect or improper handling may result in explosion, fire or acci-
dents and serious injury.
►You must also read the detailed descriptions in the section for the
relevant component:
• before you use your e-bike equipped with the FAZUA RIDE 50
drive system for the first time,
• if you are unsure how to use it,
• if you have problems carry out the handling steps described
here.
4.1 Inserting and removing components
4.1.1 Inserting the BATTERY in the DRIVEPACK
You can find detailed information here→in Chapter 27.1 “Checking and switching on the
BATTERY” and in Chapter 27.2 “Inserting the BATTERY in the DRIVEPACK”.
On delivery, the BATTERY may only be precharged.
→
Fully charge the BATTERY before inserting it into the DRIVEPACK for
the first time.
DANGER
Risk of explosion and fire!
A damaged or dirty BATTERY may explode and/or cause a fire.
►Never insert a damaged BATTERY into the drivepack.
►Check the BATTERY for visible damage, such as cracks or burn
marks, before each insertion.
►Make sure that the interfaces on the BATTERY are free of dirt
before using it.
1. Check the BATTERY for visible damage.
2. Press the on/off button on the BATTERY once to turn on the BATTERY.