FAZUA RIDE 50 TRAIL User manual

FAZUA RIDE 50 TRAIL/STREET
Original instructiOns
Edition 2021 | EN 09.2021

© 2021 Fazua GmbH
All Rights Reserved

Original instructions | English
3
BASICS
1 OVERVIEW: FAZUA RIDE 50 DRIVE SYSTEM ....................................................... 6
2 ABOUT THESE INSTRUCTIONS........................................................................... 8
2.1 Terms and structure ..................................................................................... 8
2.2 Reading and retaining the instructions ...................................................... 8
2.3 Explanation of characters and symbols used ............................................ 9
3 SAFETY ..........................................................................................................10
3.1 Functional principle & proper use...............................................................10
3.2 Symbols & pictograms of the drive system................................................11
3.3 General safety instructions.........................................................................12
3.4 Instructions for safe riding in road traffic.................................................18
4 USE ................................................................................................................19
4.1 Inserting and removing components .........................................................19
4.1.1 Inserting the BATTERY into the DRIVEPACK................................................19
4.1.2 Inserting the DRIVEPACK into the e-bike...................................................20
4.1.3 Removing the DRIVEPACK from the e-bike ...............................................20
4.1.4 Removing the BATTERY from the DRIVEPACK ............................................21
4.2 Switching the drive system on and off..................................................... 22
4.2.1 Switching on the drive system ..................................................................22
4.2.2 Switching off the drive system .................................................................22
4.3 Instructions for driving with the drive system ........................................ 23
4.4 Switching on the drive system following a standstill.............................. 24
4.5 Setting the support level............................................................................ 24
4.6 Charging the BATTERY................................................................................. 26
5 STORAGE AND TRANSPORT ............................................................................ 27
6 OPTIONAL ACCESSORIES ................................................................................ 28
6.1 12 V Car Charger........................................................................................... 28
6.2 Downtube Cover .......................................................................................... 28
6.3 FAZUA App .................................................................................................... 29
7 CLEANING AND MAINTENANCE ....................................................................... 29
7.1 Carrying out a firmware update ................................................................ 29
7.2 Cleaning and maintaining components..................................................... 30
8 TROUBLESHOOTING........................................................................................ 32

English | Original instructions
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9 DISPOSAL INSTRUCTIONS............................................................................... 34
9.1 Disposing of your e-bike............................................................................. 34
9.2 Disposal of the BATTERY ............................................................................. 34
10 MANUFACTURER'S WARRANTY FOR THE EUROPEAN UNION AND UNITED
KINGDOM....................................................................................................... 35
11 SERVICE ........................................................................................................ 36
12 DECLARATIONS OF CONFORMITY .................................................................... 37
12.1 EU Conformity of the individual components or of the drive system.... 37
12.2 UK Conformity of the individual components or of the drive system ... 37
12.3 Special information on the remote with Bluetooth function.................. 37
DRIVEPACK
13 MODEL VARIANTS OF THE DRIVEPACK............................................................. 38
14 DETAILED VIEW & PART DESIGNATIONS: DRIVEPACK........................................ 38
15 TECHNICAL DATA ........................................................................................... 39
16 USING THE DRIVEPACK................................................................................... 40
16.1 Inserting the DRIVEPACK into the e-bike................................................... 40
16.2 Removing the DRIVEPACK from the e-bike ................................................41
16.3 Securing/locking the DRIVEPACK on the e-bike....................................... 42
BOTTOM BRACKET
17 DETAILED VIEW & PART DESIGNATIONS: BOTTOM BRACKET............................. 43
18 TECHNICAL DATA ...........................................................................................44
19 USING THE BOTTOM BRACKET ........................................................................44
19.1 Correct position/alignment........................................................................ 44
19.2 Correcting incorrect position/alignment ................................................. 45
REMOTE
20 MODEL VARIANTS OF THE REMOTE ................................................................. 46
21 DETAILED VIEW AND PART DESIGNATIONS:...................................................... 46
22 TECHNICAL DATA ........................................................................................... 48
23 DISPLAYS ON THE REMOTE............................................................................. 48
23.1 Status display.............................................................................................. 48

Original instructions | English
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23.2 Display of the charge level/support level................................................. 49
24 USING THE REMOTE ....................................................................................... 49
24.1 Switching the drive system on and off..................................................... 49
24.2 Setting the pedal support........................................................................... 50
24.3 Support levels...............................................................................................51
24.3.1 Attack function ...........................................................................................52
24.4 Re-starting the drive system..................................................................... 52
24.5 Rain mode..................................................................................................... 53
24.6 Switching the bicycle lighting on and off ................................................. 54
24.7 Bluetooth® connection.............................................................................. 54
BATTERY
25 DETAILED VIEW & PART DESIGNATIONS: BATTERY ........................................... 55
26 TECHNICAL DATA ........................................................................................... 55
27 USING THE BATTERY ...................................................................................... 56
27.1 Checking and switching on BATTERY......................................................... 56
27.2 Inserting the BATTERY into the DRIVEPACK............................................... 56
27.3 Removing the BATTERY from the DRIVEPACK ........................................... 58
27.4 Switching off the BATTERY......................................................................... 58
27.5 Checking the charge level and state of health (SOH) of the BATTERY... 59
27.6 Automatic switch-off of the BATTERY....................................................... 59
27.7 Charging the BATTERY................................................................................. 60
27.7.1 Connecting the BATTERY to the CHARGER.................................................60
27.7.2 Ending the charging process ......................................................................61
27.8 Charging process..........................................................................................61
CHARGER
28 DETAILED VIEW & PART DESIGNATIONS: CHARGER........................................... 62
29 TECHNICAL DATA ........................................................................................... 62
30 USING THE CHARGER...................................................................................... 63
30.1 Preparing the CHARGER .............................................................................. 64
30.2 Connecting the CHARGER to the BATTERY................................................. 64
30.3 Disconnecting the CHARGER from the BATTERY....................................... 65

English | Original instructions
6
1 OVERVIEW: FAZUA RIDE 50 DRIVE SYSTEM
BATTERY
(Details from Page 55)
D
ENERGY 250 X
DRIVEPACK
(Details from Page 38)
A
RIDE 50 DRIVEPACK TRAIL/STREET
CHARGER
(Details from Page 62)
E
CHARGER S (EU/US)
BOTTOM BRACKET
(Details from Page 43)
B
RIDE 50 BOTTOM BRACKET
REMOTE
(Details from Page 46)
C
REMOTE RXREMOTE FX REMOTE BX

Original instructions | English
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B
C
+
A D
A

English | Original instructions
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2 ABOUT THESE INSTRUCTIONS
2.1 Terms and structure
These original instructions belong to the FAZUA RIDE 50 drive system.
To improve readability, the term “Instructions” will be used below instead of the
term “Original instructions”.
To facilitate orientation within these instructions, it is divided into sections:
The first section, “Basics”, covers the drive system as a whole. Chapter 3 “Safety”
contains the basic information on proper use and the general safety instructions.
Chapters 4–8 (“Use”, “Storage and transport”, “Optional accessories”, “Cleaning
and maintenance”, “Troubleshooting”) describe procedures and actions to be
carried out. Chapters 9–12 provide information on disposal, the manufacturer's
warranty, services from the manufacturer or dealer, and on EU conformity.
These sections are dedicated respectively to the individual components of the
drive system. Here you will find detailed illustrations and additional or more
in-depth information on the component in question. In addition, the action steps
outlined in chapter 4 “Use” are described in detail, with warning notices on the
specific steps.
2.2 Reading and retaining the instructions
These instructions contain all important information on safety and the use of the
drive system as well as on the individual components. It is based on the standards
and regulations valid in the European Union.
It is essential to read through the complete instructions carefully – in particular
the “Safety” chapter – before using the drive system for the first time. If you do
not observe the instructions, you or other persons may suffer serious injuries and/
or the drive system or individual components may be damaged.
Keep these instructions to hand at all times for ongoing use, and include these
instructions if you pass on the drive system or an e-bike equipped with the drive
system.
In addition to these instructions, it is also essential to observe the manufacturer's
instructions on the e-bike in which the drive system is installed.

Original instructions | English
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2.3 Explanation of characters and symbols used
Certain types of notices and information in these instructions are marked by char-
acters or symbols that are listed below together with their meanings.
WARNING
Risks that could result in death or serious injury are identified with the signal word
“Warning”.
CAUTION
Risks that could result in moderate or minor injuries are identified with the signal
word “Caution”.
NOTICE
Risks relating to actual product damage or property damage on other objects are
marked with the signal word “Notice”.
Useful additional information is marked with this information symbol.

English | Original instructions
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3 SAFETY
3.1 Functional principle & proper use
FAZUA RIDE 50*is designed as an electric drive system for e-bikes used as a means
of transport for one person. From a speed of 25 km/h, the electric pedal support
switches off so that at speeds over 25 km/h without motor support, you pedal
solely with your own muscle power.
The drive system as a whole comprises a variety of coordinated components oper-
ating together.
These are:
A→DRIVEPACK (= MOTOR UNIT) [including LOCKER for locking the DRIVEPACK
to the e-bike frame]
[Models (DRIVEPACK): RIDE 50 DRIVEPACK TRAIL, RIDE 50 DRIVEPACK
STREET | Model (LOCKER): LOCKER PX],
B→BOTTOM BRACKET [including speed sensor + spoke magnet]
[Model: RIDE 50 BOTTOM BRACKET],
C→REMOTE (= CONTROL UNIT)
[models: REMOTE FX, REMOTE BX, REMOTE RX],
D→BATTERY (= ENERGY)
[Model: ENERGY 250 X],
E→CHARGER
[Model: CHARGER S (EU/US)].
The version of the drive system installed in your e-bike, in other words the specific
combination of component versions, is designed specifically for your e-bike and
cannot therefore be changed. The basic principle is that the installation of the drive
system as well as specific work on the system are only permitted to be carried out
via the routes specified by the manufacturer or by an authorised specialist.
Information on which works you are able to carry out and which works need to be
performed by an authorised specialist can be found in the separate sections on
the individual components.
FAZUA accepts no liability for damage caused by incorrect or improper installation
or improper use.
*FAZUA RIDE 50 builds on the technological foundations of the FAZUA evation drive system. Some of the compo-
nents of the FAZUA RIDE 50 and evation drive systems are compatible with each other. If you have any ques-
tions, please contact your FAZUA certified partner.

Original instructions | English
11
Only use the drive system as described in these instructions. Any other usage is
regarded as unintended and can result in accidents, serious personal injury and
damage to the drive system.
3.2 Symbols & pictograms of the drive system
On individual components of the drive system, you will find specific symbols and
pictograms which are listed along with their meanings.
This symbol indicates that the user of the drive system or the
individual components must read and understand these original
instructions before use.
Any devices identified with this symbol (in this case, the CHARGER)
may only be used in dry indoor areas.
WARNING! When using in damp environments and on contact with
liquids, there is a risk of electric shock!
An electrical device marked with this symbol corresponds to
protection class II: The device has double or reinforced insulation
as protection against electric shock.
This symbol is a warning against hot surfaces.
WARNING! There is a risk of burns on contact, and a risk of fire on
contact with flammable materials.
These symbols indicate that the BATTERY (lithium-ion rechargeable
battery) must be disposed of separately at the end of its service
life and must not be disposed of with household waste.
For specific information, see the “Disposal” chapter.
This symbol indicates that the component marked with this symbol
must be disposed of separately as electrical or electronic equip-
ment at the end of its service life and must not be disposed of with
household waste.
For specific information, see the “Disposal” chapter.

English | Original instructions
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This symbol indicates products that meet all requirements for
obtaining the European CE marking.
For specific information, see the “Declarations of conformity”
chapter.
This symbol indicates products that meet all requirements for
obtaining the European UKCA marking.
For specific information, see the “Declarations of conformity”
chapter.
The “Geprüfte Sicherheit” (GS mark) seal of approval is awarded by
independent certification bodies.
A device marked with the GS test seal complies with the safety-rel-
evant requirements of the German Product Safety Act (Produkt-
sicherheitsgesetz; ProdSG).
The “UL®-Listed” test seal is awarded by the US certification body,
UL.
A device marked with the “UL®-Listed” test seal shown here
complies with the safety-relevant requirements for Canada and
the USA.
The FCC Seal is issued by the “Federal Communications Commis-
sion”, an independent U.S. government agency responsible for
implementing and enforcing U.S. communications laws and regu-
lations.
An electrical device bearing the FCC seal complies with U.S. electro-
magnetic compatibility requirements.
3.3 General safety instructions
The general safety instructions given below are to be observed at all times when
using and handling the drive system.
WARNING
Dangers to e-bike users!
There are fundamentally specific dangers to users of e-bikes.
Depending on the e-bike model into which the drive system is installed,
additional dangers may arise that are not covered here.
►Read and follow the manufacturer's instructions for your e-bike.

Original instructions | English
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►Obtain information on any relevant national standards relating to
e-bikes and comply with these.
WARNING
Dangers due to unauthorised modifications!
If you carry out unauthorised modifications to the drive system or
to the components, you may cause an explosion, suffer an electric
shock or cause serious injury to yourself or others.
►Never make any unauthorised modifications or changes to indi-
vidual components of the drive system.
►Do not perform any unauthorised replacement of the drive system
components.
►Never open any components of the drive system without authorisa-
tion. The components of the drive system do not require any main-
tenance. Only allow repairs to the drive system to be performed by
authorised specialists.
►Only allow the components of the drive system to be replaced by
an authorised specialist and with genuine spare parts.
WARNING
Danger due to accidental start-up!
If the drive system is put into operation in inappropriate situations,
this can result in accidents and serious injuries.
►Remove the DRIVEPACK from the e-bike while transporting or
storing the e-bike, and during all work on the e-bike to avoid the
drive system being started up accidentally.
WARNING
Danger of battery explosion!
The BATTERY may explode if you use inappropriate batteries or do not
handle the rechargeable BATTERY correctly.
►Only use the genuine BATTERY from FAZUA approved by the e-bike
manufacturer.
►Under no circumstances use a damaged BATTERY and never
attempt to charge a damaged BATTERY!

English | Original instructions
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►Never open the BATTERY! Attempting to open a battery poses an
increased risk of explosion!
►Keep the BATTERY away from heat (e.g. strong sunlight), naked
flame or water and other fluids.
►The BATTERY must be used exclusively in e-bikes equipped with
an original FAZUA RIDE 50 drive system. Never use the BATTERY for
other purposes or in other drive systems.
WARNING
Fire hazard due to incorrect handling!
If you handle the BATTERY and/or CHARGER improperly or use incom-
patible batteries and chargers together, you may cause a fire.
►Only use an original and compatible CHARGER from FAZUA to charge
the BATTERY.
►Take care not to handle metal objects such as coins, paper clips,
screws, etc. in the immediate vicinity of the BATTERY and store the
BATTERY separately from metal objects. Metal objects can create
a circuit between the terminals of the BATTERY (i.e. “short-circu-
iting” the BATTERY) and subsequently cause a fire.
►Never short-circuit the BATTERY.
►The BATTERY and CHARGER can heat up during the charging process
or during operation. It is therefore essential to keep the BATTERY
and CHARGER away from flammable materials. Take particular care
on this point during the charging process, and move the BATTERY
and CHARGER to a dry and fire-proof location before charging.
►Never leave the BATTERY and CHARGER unattended during charging.
WARNING
Danger of chemical burns from battery acid!
The BATTERY contains battery acid. If you come into contact with
this liquid, the affected area of skin and/or mucous membranes may
suffer chemical burns. Contact with the eyes may result in a loss of
sight.
►Never touch any liquid leaking from the BATTERY.

Original instructions | English
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►If you come into contact with battery acid, immediately rinse the
affected body part thoroughly under running water.
►After rinsing, seek advice from a doctor immediately, in particular
on eye contact and/or if the mucous membranes are affected
(e.g. nasal mucous membranes).
WARNING
Health risk due to irritation of the airways!
If the BATTERY is damaged, gases may escape that can result in irri-
tation of the airways.
►Protect the BATTERY from mechanical impact and any other type
of load.
►If you notice or suspect that gas is escaping from the BATTERY,
immediately ensure that there is a fresh supply of air and consult
a doctor as soon as possible.
WARNING
Danger of interference with medical equipment!
The magnetic connections of the BATTERY and CHARGER can impair
the function of pacemakers.
►Keep the BATTERY and the CHARGER away from pacemakers or
persons with pacemakers and make people with pacemakers
aware of the danger.
WARNING
Risk of electric shock!
Improper handling of the CHARGER or an incorrect mains connection
may expose you and others to the risk of electric shock.
►Only connect the CHARGER to an easily accessible and properly
installed earth contact outlet.
►Make sure that the mains voltage at the mains connection corre-
sponds to the information on the CHARGER.
►Only use the CHARGER in dry indoor areas.
►Keep the CHARGER away from all liquids and humidity.

English | Original instructions
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►Do not pull on the mains cable or charger cable to remove the
respective cable from a socket or outlet, and instead always grip
the corresponding plug.
►Never touch the plugs on the mains cable or charger cable with wet
or damp hands.
►Take care not to bend the mains cable and charger cable or place
them over sharp edges.
►Do not open the CHARGER yourself. The CHARGER may only be
opened by an authorised specialist and may only be repaired with
genuine spare parts.
►Before each use of the CHARGER, check all individual parts
(mains adapter, mains cable, charger cable and all plugs) for
damage. If the mains cable of the CHARGER is damaged, it must be
replaced by the manufacturer, its customer service department or
a similarly qualified person to avoid any dangers.
►Never use a damaged CHARGER. Otherwise, there is a high risk of
electric shock!
►Keep the CHARGER in a clean condition. There is an increased risk
of electric shock if the CHARGER is dirty or soiled.
WARNING
Dangers due to unauthorised use!
There is a particular risk to children (younger than 14 years) and
people with limited physical, sensory and mental abilities (e.g. phys-
ically handicapped, elderly people with limited physical and mental
abilities) or a lack of experience and knowledge (e.g. older children)!
If, for example, children or persons who are physically or mentally
handicapped handle the BATTERY or CHARGER, there is an increased
risk potential, as these user groups may not be able to correctly
assess certain risks.
►The CHARGER may not be used by children or persons with limited
physical, sensory or mental abilities unless they are supervised
or have been instructed in the safe use of the CHARGER and have
understood the resulting dangers.
►Children are not permitted to not play with the CHARGER.

Original instructions | English
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►Cleaning and user maintenance must not be carried out by children
without supervision.
►Keep the BATTERY and the CHARGER out of the reach of children.
CAUTION
Risk of burns!
The radiator in the DRIVEPACK can become very hot during operation,
meaning you may burn yourself.
►Proceed with caution when handling the DRIVEPACK.
►Allow the DRIVEPACK to cool down completely before touching the
DRIVEPACK.
NOTICE
Danger of damage!
Improper handling can damage the drive system or individual
components.
►Have individual components of the drive system and the e-bike
replaced only with identical or other components expressly
approved by the e-bike manufacturer. In this way, you protect the
other components or your e-bike from possible damage.
►Never use your e-bike without an inserted DRIVEPACK or cover
when using the e-bike as a conventional bicycle without DRIVE-
PACK.
►Remove the BATTERY before cleaning the DRIVEPACK and allow all
components to dry completely before inserting them. The BATTERY
can be damaged if the BATTERY comes into contact with wet or
damp DRIVEPACK contacts during insertion.
►When charging the BATTERY, make sure that the mains cable and
charger cable of the CHARGER do not present a trip hazard to avoid
damaging components as a result of a fall, for example.
►Always make sure that the cover flap on the BATTERY is closed
correctly to prevent dust and splash water from entering the
charging socket.

English | Original instructions
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3.4 Instructions for safe riding in road traffic
By following the instructions listed below for safe riding in road traffic, you can
reduce the risk of accidents and injuries when riding a bicycle or e-bike.
The term “road traffic” also refers to publicly accessible private areas
and publicly accessible field or forest paths.
→
Only ride your e-bike in road traffic if the equipment complies with national
road traffic regulations. If appropriate, ask your e-bike manufacturer for
further information.
→
Find out about the applicable road traffic regulations of the country or region,
including for example, from the Ministry of Transport. Always keep yourself
informed regarding changes in the content of the valid regulations.
→
Observe and follow the country-specific and regional road traffic regulations.
→
When riding, use a suitable bicycle helmet that complies with the country-
specific and regional regulations or that is tested according to the DIN EN 1078
standard and bears the CE mark.
→
When riding, wear light-coloured clothing with reflective elements to attract
the attention of other road users.
→
Do not ride your e-bike if you are under the influence of alcohol, intoxicants or
medication that could impair your ability to ride safely.
→
Do not use mobile devices such as smartphones, MP3 players or similar while
riding.
→
Do not distract yourself with other activities while riding, such as turning on
lights. Stop first to carry out these types of activities.
→
Never drive with your hands off the handlebars. Always keep both hands on
the handlebars.
→
Ride carefully and show consideration for other road users.
→
Ride in such a way that no-one is injured, endangered, hindered or harassed.
→
Ride on prescribed lanes for bicycles, where available.

Original instructions | English
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4 USE
This chapter describes chronologically how to proceed when using the drive
system.
→
It is essential that you also read the detailed descriptions in the section relating
to the component in question:
• before you use your e-bike equipped with the FAZUA RIDE 50 drive system
for the first time,
• if you are unsure how to use it,
• if you have problems performing the steps as described here.
4.1 Inserting and removing components
4.1.1 Inserting the BATTERY into the DRIVEPACK
More detailed information can be found→in chapter 27.1 “Checking and switching on
BATTERY” and in chapter 27.2 “Inserting the BATTERY into the DRIVEPACK”.
On delivery, the BATTERY may only be pre-charged.
→
Fully charge the BATTERY before inserting it into the DRIVEPACK for
the first time.
1. Check the BATTERY for visible damage.
2. Press the on/off button of the BATTERY 1× to turn on the BATTERY.
3. Attach the BATTERY to the battery compartment of the DRIVEPACK with the
connector contact first.
DA
4. Carefully insert the BATTERY fully into the battery holder.
The BATTERY will lock automatically if you insert it correctly. If the BATTERY
does not lock into place, repeat the procedure. Do not use the drive system if
the BATTERY cannot be locked in place.

English | Original instructions
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4.1.2 Inserting the DRIVEPACK into the e-bike
More detailed information can be found→in chapter 16.1 “Inserting the DRIVEPACK into the
e-bike”.
1. Position the DRIVEPACK with the interface for the BOTTOM BRACKET onto the
corresponding interface on the BOTTOM BRACKET.
2. Swing the upper end of the DRIVEPACK into the downtube of the e-bike.
The DRIVEPACK is automatically locked in place when the two interfaces on the
DRIVEPACK and BOTTOM BRACKET are correctly interlocked and the DRIVEPACK
is completely swivelled into the corresponding holder on the downtube.
B
A
B
A
3. Check the DRIVEPACK is securely in position.
If the DRIVEPACK does not lock, repeat the procedure.
Do not use the drive system if the DRIVEPACK cannot be locked to the e-bike.
4.1.3 Removing the DRIVEPACK from the e-bike
More detailed information can be found→in chapter 16.2 “Removing the DRIVEPACK from the
e-bike”.
1. Secure the DRIVEPACK with one hand.
2. Move the locking lever upwards as far as possible to release the DRIVEPACK
from the lock.
3. Hold the locking lever in the open position and at the same time carefully lower
the DRIVEPACK.
4. Then move the locking lever back to the closed position and remove the
DRIVEPACK from the interface on the BOTTOM BRACKET.