FingerTec FaceID 2 User manual

Face & Fingerprint Recognition Terminal
USER MANUAL

CONTENTS
5-6 Chapter 1: Getting Started
Viewing the Face ID User Manual in the Internet
Face ID Included Accessories
Face ID Included Printed Materials
Activating Face ID
Registering Face ID
7-11 Chapter 2: Basics
Introduction to Face ID
Face ID Overview
Main Menu
Power On/Off Button
Touch Keypad
Keybord
Battery
Date/Time
Voice Control
Security Features
Cleaning Face ID
Restarting and Resetting Face ID
12-14 Chapter 3: Connection - Syncing Face ID
Installations and Communications
Ingress Online Activation
Installation and Setup of Ingress
Connecting Terminals to Ingress
Using USB to Download/Upload Data
Communication Key
15-17 Chapter 4: User
Enrolling User
Verifying User
Adding User Information
Deleting User
Access Level/Privilege
18-22 Chapter 5: System
General Settings
Adjusting Date/Time
Date Format
Sound of Keyboard
Voice
Volume (%)
Power Key
Display Settings
System Language
Style of Display
View Toolbar
Determining Default Verification Mode
Picture Delay
Sleep Time
Fingerprint Settings
Setting Threshold
Number of Tries
Display of Algorithm Version
Display of Fingerprint Image Onscreen
Face Settings
Setting Threshold
Camera Exposure
Gain
Adjusting Image Quality
Log Settings
Log Alert
Update Interval
Defining Work Codes
Using Card Only
Update
System Information
Record
Terminal

23 Chapter 6: Data
Deleting Transaction Logs
Deleting All Data
Managing User Privilege
Deleting Screen Savers
Resetting to Factory Settings
24 Chapter 7: USB
Understanding the Need for USB Flash Disk
Type of USB
Downloading Attendance Logs
Downloading User Data
Uploading User Data from USB to Terminal
Uploading User Photo
Uploading Pictures to the Terminal
25 Chapter 8: Keyboard
Shortcut Keys in Short
Configuring Shortcut Keys
25-26 Chapter 9: Auto Test
Who should do the Auto Test?
Is the Screen OK?
Checking the Voice Message/Instruction
Checking the Keyboard
Inspection on the Optical Scanner
Checking the Infrared Camera
Is the Time Accurate?
26 Chapter 10: Calibration
Calibrating Screen’s Sensitivity to Default Level
27 Chapter 11: Bell
Definition of Schedule Bell
Inserting Time to Trigger Schedule Bell
Determining the Ring Type of Schedule Bell
Adjusting Volume of the Bell
Repetition
State
28 Chapter 12: Access
Using Face ID as Door Access
How Long It Takes Before The Door Locks Again
Delaying Door Sensor
Choosing Door Sensor Type
Delaying Alarm
29-31 Chapter 13: Troubleshooting
“Unable to Connect” Appears
“Admin Affirm” Appears
Difficult to Read Finger
The Face ID Doesn’t Read Your Face
The LED is Blinking All The Time
“Duplicate Finger” Appears
RFID Card Doesn’t Respond
No Sound
32 Chapter 14: Other Resources
Information About FingerTec
Copyright Notice & Disclaimer

5
CONTENTS
1 • GETTING STARTED
1
2
3
12
11
10
25
Viewing the Face ID
User Manual in the Internet
The Face ID User Manual is available in the package when
you purchased the FingerTec® Face ID. The User Manual is
also available online at fingertec.com and user.fingertec.
com. Choose the language that you prefer for your User
Manual.
Face ID Included Accessories
Do not abuse the fingerprint sensor by scratching the sur-
face, contacting the sensor’s surface with heat, pressing
hard during placement of fingerprint for verification. Clean
the sensor occasionally with micofiber cloth to maintain
the performance of the sensor.
DC 12V Power Adapter
Connect the power adapter to Face
ID and plug it into a standard power
outlet to charge Face ID.
Cat 5 Cable
Connect the CAT5 to Face ID and
another end for LAN connection.
Stylus
For easy navigation on touch screen
LCD panel.
Screwdriver
T10 screwdriver to open the back
plate of Face ID for installation.
USB Extension
Connect one end of the USB exten-
sion to Face ID and another to a USB
flash disk to download/upload data
from/to Face ID.
Connection Wires
Connect the wires to door lock,
doorbell, RS232 and RS485, if
required.
A Packet of Bolts
Use the bolts to mount the back
plate of Face ID on the wall.
Measurement Tape
Measuring installation height to
achieve optimum performance
for Face ID.
RFID Cards (5 pcs)
FingerTec provides extra cards
for RFID (5pcs) and for Mifare
Card, every package comes with
only 1 sample card.

6CONTENTS
Face ID Included Printed Materials
• FingerTec Comprehensive DVD
• Quick Start Guide
• Pamphlet
• User Enrollment Template Form
• Warranty Card
Activating Face ID
Every FingerTec access control model comes bundled with a
unique license key. To start using the terminal with Ingress,
you must connect the terminal to Ingress and perform online
activation. Ingress reads the serial number of your terminal
and sends it for verification at the FingerTec server via Inter-
net.
In case you do not have an Internet connection, you would
need to do offline activation. Please send the serial number
and models of your terminals to your local resellers or sup-
tion key.
Registering Face ID
Make sure that you register your Face ID’s warranty with us
at fingertec.com/ver2/english/e_main.html#.
INSTALLATION TIPS:
Best installation location of
Face ID 2 must be
1 - Avoid from direct or indirect
sunlight.
2 - 2 meters away from light
source i.e. ceiling flourocent
light
3 - Suggested 1.2m from the
ground level (measure from
ground to the face capturing
camera)

7
CONTENTS
MENU 1:1/1:N
10/01/01 Friday
09:00
/00
Check-In
F1 F2 F3 F4 F5 F6
2 • BASICS
Twin face cameras
Shortcut keys
Time
Infrared lights
Fingerprint scanner
Card induction area
LED light indicator
Mode of verication
Menu Date
Day
Power On / Off
UBS port
Speaker
Introduction to Face ID
Introducing Face ID 2, the latest biometrics product, face
recognition technology product combined with finger-
print technology. Face ID 2 can identify an identity in
split seconds without any contact or hassle. Face ID 2
only requires user to look at the macine to get verifica-
tion.
Face ID 2 is loaded with powerful microprocessor that
can process dual biometrics authentication methods for
accurate personal identifications and for collection of
precise data for time attendance and door access. In ad-
dition, the Face ID 2 terminal accepts card verification as
an added security measure.
If you are looking for contactless, hassle free biometrics
product, choose Face ID 2. With one look you are good
to go!
Face ID Overview

8CONTENTS
Item What Is It For
Touch Screen Panel Touch this screen to access into Face ID sys-
tem and do configuration.
Shortcut Keys Customize the function keys for easy access
to certain functions.
Infrared Lights Enhance facial image in poorly lighted areas.
Twin Face Camera Capture face images in few directions.
Fingerprint Scanner Use to scan finger for confirmation of iden-
tity.
Card Induction Area Read the card information based on the card
system of Face ID.
LED Light Indicator Indicate the status of reader. Green indicates
Face ID is on standby or verification is suc-
cessful. Red indicates problem or verification
is fail.
Speaker Emit instructions from Face ID
USB Port Connect the USB extension provided here to
download/upload data from/to Face ID
Enroll, edit, delete and insert user information
from User icon. Face ID 2 allows storage of 700
face images and 3000 fingerprint templates.
Setup Face ID 2 communication with computer
through LAN, RS232 and RS485. Set communica-
tion with a computer for a secure data transfer.
Configure the settings of Face ID from general
to display setting to face and fingerprint. At-
tendance settings and update settings are also
done here.
Check user attendance and transaction logs that
are available in Face ID and perform housekeep-
ing of the machine.
Main Menu
User
Connection
System
Data

9
CONTENTS
Transfer data to and from Face ID 2 using a
USB flash disk.
Define shortcut function keys according to
your company’s preferences.
Run tests to Face ID to diagnose the terminal
on various aspects.
Calibrate touch screen LCD panel of Face ID
for sustained performance.
Setup siren schedule bell and time interval be-
tween rings.
Configure door access settings in Face ID.
USB
Keyboard
Auto Test
Calibration
Bell
Access
Power On/O Button
Use the power on/off button to turn Face ID on or off. You
can disable the button to avoid accidental shut off of Face
ID. Refer to page 18, Chapter 5: System- Power Key for de-
tails.
Touch Keypad
Press 1:1/1:N to view the touch keypad. You can insert in-
puts to the Face ID through the touch keypad. It contains
numbers from 0-9, verification mode, fingerprint verifica-
tion, key and user.

10 CONTENTS
Keyboard
Use the onscreen QWERTY keyboard to type in alphabet
and number inputs into Face ID.
Type Upper Case
Tap the arrow pointing up on the left corner of the key-
board to change the lowercase to uppercase.
Type Number
Tap the 123 key to change the keyboard to display num-
bers.
Return
Tap on Enter button to return
Delete
Tap the arrow pointing left on the right corner of the key-
board to delete your input
Done
Tap X on the keyboard top right corner when you are done
using the onscreen keyboard.
Battery
Face ID operates using power supply from a standard power
outlet.
Internal battery
The internal battery is provided as a separate accessory and
it can last up to 5 hours.
Mini UPS
Mini UPS 12V can also be used to provide power supply to
Face ID.
Refer to accessory.fingertec.com for more information about
accessories.
Date/Time
Face ID displays date and time at the home screen. Choose
date and time format based on your preference. Press Menu
> System > Date/Time > Select value > Save.
Voice Control
Voice Control lets you control the level of volume emitted by
Face ID.
Turn On/Off
Face ID lets you to turn on/off the voice based on your pref-
erence. Press Menu > System > General > Voice Prompts >
On/Off >Save.

11
CONTENTS
Adjust Volume
Default volume of Face ID voice is 60. The volume can go as
high as 100 and as low as 0. To sustain the performance of
speaker in Face ID, it’s recommended to stay at range 60-
70. To adjust the volume Press Menu > System > General >
Volume 1:100 > Set your number > Save.
Security Features
Security features help protect the information from Face ID
from being accessed by others.
Admin Affirm
Register an administrator to the system by enrolling face,
fingerprint or password to a user ID. Press Menu > User >
Add > Privilege: Administrator > Choose enrollment meth-
od > Save. After enrolling an administrator, main menu can
only be accessed by administrator.
Disable On/Off Button
To avoid accidental shut down of Face ID, the system allows
you to disable the On/Off button. Disabling of the On/Off
button will disallow unauthorized personnel to switch off
Face ID. Press Menu > System > General > Power Key > Dis-
able > Save.
Tamper Switch
Face ID comes with a tamper switch located at the rear
of Face ID. During installation, the tamper switch is com-
pressed against the back plate. Any attempt to dismantle
Face ID will trigger the alarm inside Face ID and displays
“System Broken” on the panel.
Cleaning Face ID
To clean Face ID, please turn off Face ID and unplug all the
cables.
Clean Touch Panel
Use a dry cloth to clean Face ID. Do not use any liquids,
household cleaners, aerosol spray, solvents, alcohol, ammo-
nia and abrasive solutions to clean the touch screen panel
of the Face ID because it could damage the panel.
Clean Fingerprint Scanner
Clean the fingerprint scanner with microfiber cloth.
Restarting and Resetting Face ID
If something isn’t working right, try restarting or resetting
Face ID
Restart Face ID
Push the On/Off button Face ID to restart Face ID. If you
can’t restart Face ID, or if the problem persists, you need
to reset.
Reset Face ID
Go to Menu, press Data icon and click on Restore to Factory
Settings. Press Yes to confirm. Resetting of Face ID will cause
all your settings to return to the original factory settings.

12 CONTENTS
3 •CONNECTION SYNCING FACE ID
Installations and Communications
At the rear of Face ID, there are 6 connections available for
power and communications.
Back of Terminal
1USB Port
Linking with USB flash disk for remote data transfer.
2TCP/IP Port
Connecting with CAT 5 cable for LAN connection, one end
to this port and another to the computer’s TCP/IP Port.
TCP/IP for Single Connection – Linking Face ID to
a single computer using TCP/IP requires Ethernet
10/100Base-T Crossover Cable.
The cable can be used to cascade hubs or to connect
Ethernet stations back-to-back without a hub. It works
with both 10Base-T and 100Base-TX.
Joint 1 Pin Joint 2 Pin
TX+ 1 • • 3 RX+
TX- 2 • • 6 RX-
RX+ 3 • • 1 TX+
RX- 6 • • 2 TX-
1 8
TOP
FRONT
1 8
1
23456

13
CONTENTS
RJ45-1
TXD
RXD
GND
Connector Port/Connector Pin RS232 cable PC
Connector Port RS232 /RS485 RS232 cable PC
Data Converter
Connector Port RS232 /RS485 RS232 cable PC
Data Converter
485 +
485 ---
RX+
RX-
485 +
485 ---
485 +
485 ---
RX+
RX-
485 +
485 ---
TCP/IP for Network Connection – Linking Face ID to
multiple computers using TCP/IP requires Ethernet
10/100Base-T Straight Thru Cable or “whips”. The cable
works with both 10Base-T and 100Base-TX, connecting
a network interface card to a hub or
Connector Pin Cable Color Connector
TX+ 1•White/Orange •1 TX+
TX- 2•Orange •2 TX-
RX+ 3•White/Green •3 RX+
4•Blue •4
5•White/Blue •5
RX- 6•Green •6 RX-
7•White/Brown •7
8•Brown •8
3Power Supply Port
Insert the Power Adapter point to this port for power
4RS232/RS485 – Wiegand Connection Port
RS232 – Connection to a computer using RS232 cable.
RS485 Single Connection - Connection to a single com-
puter using RS485 wire.
RS485 Network Connection - Connection to multiple
computers using Daisy Chain connection.
Wiegand Output – Connecting with third party connec-
tor or terminal(s)
5Access Control Port
Linking Face ID terminal to door lock system.
6Bell Port Linking Face ID terminal to doorbell

14 CONTENTS
Ingress Online Activation
Ingress is a genuine software by FingerTec. Every FingerTec ac-
cess control model comes bundled with a unique license key.
To start using the terminal with Ingress, you must connect the
terminal to Ingress and perform online activation. Ingress reads
the serial number of your terminal and sends it for verification
at the FingerTec server via Internet.
In case you do not have an Internet connection, you would
need to do offline activation. Please send the serial number
and models of your terminals to your local resellers or support@
fingertec.com to request for a product key and activation key.
Installation and Setup of Ingress
Install Ingress in a PC that fulifills Ingress’ minimum require-
ments. Refer to http://www.fingertec.com/customer/download/
postsales/SUM-Ingress-E.pdf for the Ingress user guide online.
Setup Wizard will require you to do online activation before
connection establish between Ingress and terminals.
Connecting the Terminals to Ingress
DETERMINING TERMINAL NUMBER: Identify the number of your
terminals to differentiate them between one another. Ingress can con-
nect up to 999 units of terminal. Press Menu > Options > Comm Opt >
Dev Num > Select the number.
USING TCP/IP: IP address is important, as it is a unique address of the
terminal in LAN. Without the IP address, locating the specific terminal
is not possible. To input the IP address of the terminal: Press Menu >
Options > Comm Opt > IP Addr > Key in IP address.
USING TCP/IP: It is important to setup the Ethernet to connect the
terminals using TCP/IP connection. Setting up the Ethernet is done by
enabling the Ethernet function: Press Menu > Options > Comm Opt >
Ethernet > Yes. Turn off the terminal after you have set the Ethernet setting
to Yes. Now, plug-in the network plug to the Ethernet interface and turn the
power on. Determining the Netmask, Gateway and NetSpeed: For TCP/IP
connection, please configure the netmask, gateway and netspeed for the
terminal. Press Menu > Options > Comm Opt > NetMask > Insert the numbers.
Press Menu > Options > Comm Opt > Gateway > Insert the numbers.
Press Menu > Options > Comm Opt > NetSpeed > Choose the speed of your Ethernet
connection.
USING RS232 CONNECTION: For connection via RS232,baudrate is the de-
terminant of communication speed between the terminal and the software.
The higher the baudrate, the faster the speed is. To turn on RS232 connec-
tion and set the baudrate: Press Menu > Options > Comm Opt > RS232 >
Change the RS232 connection to Y. To change baudrate: Press Menu >
Options > Comm Opt > Baudrate > Change the Baudrate accordingly.
USING RS485 CONNECTION: For connection via RS485, baudrate is also
the determinant of communication speed between the terminal and the
software but the speed must be according to the speed of the converter.
Check your converter for the speed. To turn on RS485 connection and
set the baudrate: Press Menu > Options > Comm Opt > RS232 > Change
the RS485 connection to Y. To change baudrate: Press Menu > Options >
Comm Opt > Baudrate > Change the Baudrate accordingly.
Using USB to Download/Upload Data
A USB flash disk is useful in cases where the terminal is installed far
from a PC or there is a connection problem. To determine the type
of USB flash disks compatible with the terminal, please refer to this
link at fingertec.com/newsletter/HL_74.html using USB
Press Menu > PenDrive Mgmt > Choose the operation that you
want to carry out via USB flash disk.
Communication Key
Since the software is controlled by an activation code and a prod-
uct key, set the COMM key to zero. Press Menu > Options > Comm
Opt > COMM Key > Set to 0.

15
CONTENTS
4 •USER
Enrolling User
Face ID can contain up to 700 face images and 3000 fin-
gerprint templates, 10,000 card users. This section cov-
ers user enrollment for face, fingerprint, card and pass-
word.
Face Enrollment
One face registration would take approximately 30 sec
to complete. The terminal snaps images from of your
face and generates a 3 dimensional template for stor-
age. During enrollment on the Face ID 3, please stand
straight and do not move your face or body, and make
sure that your face is calm with no extreme expression.
For height between 150cm to 180cm, recommended
distance between the Face ID 3 and user is 0.5m.
To enroll face: Press Menu > Add User > User ID > Insert
User ID > Select Face > A green rectangular box will be
displayed on the screen > Align your eye position into
the green box > Adjust your head position to align your
eyes into the green box >repeat 2 times > Face enroll-
ment is complete > Select Privilege > User > Save
Fingerprint Enrollment
It is recommended to enroll two fingers for one user
ID. One template is default and another one is used for
backup. You need to check the quality of the fingerprint
before doing any fingerprint enrollment. It is important
to locate the center points of the finger because the center
points has to be placed in the middle of the scanner during
enrollment to get a good reading. You also have to make
sure that the fingers are not too wet or too dry for enroll-
ment.
To enroll fingerprint: Press Menu > User icon > Add > User
ID:1 > Insert User ID > Select Fingerprint > Place your fin-
gerprint 3 times following instructions given by Face ID >
Select Privilege > Save
Card Enrollment
Default card for Face ID is RFID. MiFare and HID card systems
are available upon request.
To enroll card: Press Menu > User icon > Add > User ID:1 >
Insert User ID > Select Card > Wave the card at the scanning
area until the screen displays the Card ID > Save
Password Enrollment
Face ID offers different enrolment methods and password can
be used alone or in combination with other verification meth-
ods. Maximum length of password is 8 digit.
To enroll password: Press Menu > User icon > Add > User
ID:1 > Insert User ID > Select Password > Input password
using the touch keypad > OK > Reconfirm password > OK
> Save

16 CONTENTS
Center point
Verifying User
Verification Method What Is It For
1:1 (One to One) You have to identify your User ID before inputting
any biometrics feature for verification. For exam-
ple, your user ID is 1008 and you use Face verifica-
tion. One to one method requires you to key in
user ID followed by your face to get verified.
1:N (One to Many) You don’t need to identify your User ID before
inputting any biometrics feature for verification.
Simply look at Face ID for face identification or
place your finger for verification.
Voice / Message What Does It Mean?
“Verified” Identity verification is successful, Face ID stores
the transaction logs and opens the door (if con-
nected to door access)
“Try again please” Identity verification is failed because the finger
or face is not properly positioned, the template is
not available in Face ID or the password is incor-
rect.
“Admin Affirm” You are not administrator of the system and you
cannot access Menu page.
“Duplicate Finger” This message only appears during registration
when the finger that you want to enroll has been
enrolled before.
“Invalid ID” For 1:1 verification, User ID entered does not
match with face or fingerprint.
Face Verification
1:N – 1:N verification does not require any input of your user
ID. Stand in front of Face ID until you can see the reflection
of your face on the panel and look at the cameras. Face ID
takes a second to verify your face.
1:1 – 1:1 requires input of User ID before Face ID reads and
verifies. Press 1:1/1:N > Input ID on the screen > Press face
icon > Face ID reads and verifies
Some precautions have to be taken to get a good read every
time.
· Stay firm, do not move your head
· Do not cover your face
· Stay calm, do not make extreme facial expression like stick your
tongue out or cringe your face
· Do not stand too close or too far from Face ID
Fingerprint Verification
1:N – 1:N verification does not require any input of your user
ID. Place your finger properly on the scanner and Face ID
takes second to verify your identity
1:1 – 1:1 requires input of User ID before Face ID reads and
verifies. Press 1:1/1:N > Input ID on the screen > Press fin-
gerprint icon > Face ID reads and verifies
Some precautions have to be taken to get a good read every
time.
· Make sure the center point of your finger is placed in the middle
of the scanner for a good read.
How to check your finger’s center points?

17
CONTENTS
· Recommended to use index finger. Face ID accepts other fingers
but index is the most convenient.
· Make sure the finger is not wet, too dry, injured or dirty
· Do not press hard on the sensor, just place it comfortably
· Avoid direct sunlight or bright light
Password Verification
Password can be an option for those who do not prefer to
use other verification methods. To verify using password,
press 1:1/1:N > insert User ID and press key button > insert
password and press OK.
Card Verification
Place the card on the card scanning area and Face ID reads
and verifies.
Adding User Information
User information can be added into Face ID through two
ways. One is through Face ID and another through Ingress.
To add/change user information via Face ID, press Menu >
User icon > Select User ID > Edit/Add > Save. To search for
users by name, click on the alphabets at the bottom of the
screen.
Field What can you do?
User ID Edit user ID based on your company’s employee numbering
system. Maximum length of user ID is 9 digit
Name Edit/Add name of in this field. Maximum number of charac-
ters is 24
FP Delete/Add Fingerprint
FC Delete/Add Face
CARD Delete/Add Card
PWD Delete/Add Password
It is recommended that updating of user information be
done through the Ingress software. After the information
is updated, sync Ingress and Face ID to display the informa-
tion.
Delete User
Only an administrator can do user deletion at Face ID. To
delete certain user(s), press Menu > User icon > Select User
ID to delete > Press Delete > Press Delete another time for
confirmation.
Access Level/Privilege
Face ID offers 4 types of access level or privilege.
Privilege User Roles
Normal User Only use the terminal to verify your identity. You cannot access
into the Menu and make changes on settings and system.
Enroller You are allowed to access into the menu to enroll user only.
Administrator You are allowed to access into the menu to enroll users only and
edit simple settings and system excluding access options and
advanced options.
Supervisor You are allowed to access into the menu to enroll users and edit
settings and system.

18 CONTENTS
5 • SYSTEM
General Settings
Adjusting Date/Time
Face ID is a terminal to record time attendance and door ac-
cess activities of employees. Precision in time and date can-
not be compromised for the system to work efficiently. Ad-
just Date/Time according to your time zone. Press Menu >
System icon > General > Date/Time > Select Value >Save
Date Format
Date format can differ based on countries for example in
Malaysia, date-month-year while in America month comes
first. Choose your date format according to your prefer-
ence. The default format is dd-mm-yy. Press Menu > Sys-
tem icon > General > Date Format > Select Format >Save
Sound of Keyboard
Face ID emits sound when you press any of its buttons. To
turn on/off the keypad sound: Press Menu > System icon
> Keyboard Beep > On/Off >Save
Voice
Face ID has certain voice commands for users to guide user
during enrolment and to notify user during verification. Press
Menu > System icon > General > Voice > On/Off >Save
Volume (%)
Voice Control lets you control the level of volume emitted
by Face ID.
Turn On/Off: Face ID lets you to turn on/off the voice based
on your preference. Press Menu > System > General > Voice
Prompts > On/Off > Save.
Adjust Volume: Default volume of Face ID voice is 60. The
volume can go as high as 100 and as low as 0. To sustain the
performance of speaker in Face ID, it’s recommended to stay
at range 60-70. To adjust the volume. Press Menu > System
icon > General > Volume 1:100 > Set your number > Save.
Power Key
You can disable or enable the power on/off button to avoid
accidental shutdown of Face ID.
Disable/Enable: Press Menu > System > General > Power Key
> Disable/Enable >Save.
Display Settings
Customize your Face ID display to your liking and require-
ments.
System Language
Face ID offers various languages to match your local require-
ments. Maximum of 3 language packs available in Face ID
and it’s set according to your request during purchase. De-
fault language is English. Menu > System icon > Display >
Language > Choose your language > Save

19
CONTENTS
Style of Display
Advertise your products or corporate message on Face ID
during idle period.
Clock Display: Half of the screen displays advertisement
and the other half displays the clock.
Menu > System icon > Display > Display Style > Clock Display
View Toolbar
Choose either you want to hide or display the toolbar on
the screen.
Always Display: The toolbar always showing at the bottom
of the screen.
Auto Hide: The toolbar is hidden and reappear when you
touch the soft touch panel. Menu > System icon > Display >
Toolbar Style > Choose your style > Save
Picture Delay
Picture delay is an idle period before the screen displays
your loaded advertisement. It ranges from 0-999 seconds.
Menu > System icon > Display > Picture Delay > Determine
your time > Save
Sleep Time
Sleep time is a period before the Face ID goes to sleep mode.
This setting is available as power saving feature of Face ID.
The time range is from 0-999 seconds. Menu > System icon
> Display > Sleep Time > Determine your time > Save
Fingerprint Settings
Configure settings for fingerprint enrollment and verifica-
tion to achieve optimum effectiveness.
Setting Threshold
Threshold is a level of fingerprint scanner’s sensitiv-
ity. Threshold determines how many percent of minutiae
points on a fingerprint template being read by the system.
The higher the threshold level, more points are being read,
more restricted the system. Configure the threshold for 1:1
and 1:N methods.
For 1:1, the range is from 15-50 and the recommended
value is 35.
For 1:N, the range is from 5-50 and the recommended value
is 45.

20 CONTENTS
Menu > System icon > Fingerprint > 1:1 Threshold or 1:N
Threshold > Determine the Level > Save
Number of Tries
You can set the limit to the number of tries for 1:1 veri-
fication. The range is from 1-9. If a user’s number of try
exceeds the limit, Face ID could trigger the alarm system
to alert security that somebody is meddling with the
terminal. Menu > System icon > Fingerprint > 1:1 Retry
Times > Determine the Level > Save
Display of Fingerprint Image Onscreen
Face ID offers display of fingerprint image when doing
scanning for user to understand how to place the finger
properly. You can opt to show the fingerprint image or
otherwise.
To enable/disable the fingerprint image display: Menu
> System icon > Fingerprint > Fingerprint Image >
Choose Your Preference > Save
Options available include:
Fingerprint Image Display What does it mean?
Both show The fingerprint image is displayed on
the screen during both enrollment
and verification.
Neither show The fingerprint image is neither dis-
played on the screen during enroll-
ment nor during verification.
Enrol show The fingerprint image is displayed on
the screen only during enrollment.
Match show The fingerprint image is displayed on
the screen only during verification.
Face Settings
Configure settings for face enrollment and verification to
achieve optimum effectiveness.
Setting Threshold
Threshold is a level of infrared scanner’s sensitivity. Thresh-
old determines how many percent of your face is being
read by the system. The higher the threshold level, more
percentage is being read, more restricted the system. Con-
figure the threshold for 1:1 and 1:N methods.
For 1:1, the range is from 0-99 and the recommended value
is 60.
For 1:N, the range is from 0-99 and the recommended value
is 75.
Menu > System icon > Face > 1:1 Threshold/1:N Threshold
> Input your value > Save
Camera Exposure/Contrast
You can adjust the light exposure level of infrared cameras
in Face ID. Improper value to the settings could affect the
performance of the camera. The recommended value is
320. Menu > System icon > Face > Exposure > Input your
value > Save
Gain
You can alter the constrast level of infrared cameras in Face
ID to get the cameras to perform at their best. The recom-
mended value is 100. Menu > System icon > Face > Gain >
Input your value > Save
Adjusting Image Quality
To determine the quality of face images captured by Face

21
CONTENTS
ID cameras during enrollment and verification, you can ad-
just the quality and the recommended value is 80. Menu >
System icon > Face > Quality > Input your value > Save
Log Settings
Every time Face ID is being used, transaction logs are kept in
the memory. The settings are for Face ID to regulate house-
keeping of logs.
Log Alert
When log storage is at a certain level, user/administrator
needs to be alerted to avoid underperformance of terminal.
The recommended value is 99. Menu > System icon > Log
Settings> Log Alert > Input your value > Save
Update Interval
Face ID needs to update transaction logs of all users in a time
interval to avoid duplication of punch period. The default in-
terval is 10 minutes. Menu > System icon > Log Settings>
Dup. Punch Period (m) > Input your value > Save
Defining Work Codes
Face ID provides work code feature which allowing user to
key in a predefined numbers after verification. The work code
numbers are predefined in Ingress. The following table is
showing examples of work codes.
Reasons Work code
Check In 00
Check Out 01
OT start 04
Done 05
Sick Leave 10
Half-day Leave 12
Emergency Leave 11
Meeting Client 20
Outstation 21
Workcode Mode 1: Verification followed by work code
Workcode Mode 2: Work code followed by verification
Menu > System icon > Log Settings> Workcode Mode >
Choose your preference > Save. To add work code through
Face ID, please refer to page 21.
Using Card Only
Face ID allows combination of verification methods to
achieve tighter security. This feature concentrates on card
verification. You can enable or disable Card Only feature by
choosing Y or N.
Y – Face ID only reads information from card to verify users.
N – Face ID requires other verification methods following
reading of the card.
Menu > System icon > Log Settings > Card Only > Y or N >
Save
Table of contents
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