FingerTec TA500 User manual

TA500
Biometrics Time Attendance System
User Guide

3
CONTENTS
4-5 Chapter 1 • GETTING STARTED
Viewing the User Guide in the Internet
Terminal Included Accessories
Included Printed Materials
Activating Terminal
Registering Terminal
6-9 Chapter 2 • BASICS
Introduction to Terminal
Terminal Overview
Main Menu
Power On/Off Button
Battery
Date/Time
Voice Control
Security Features
Cleaning Terminal
Restarting and Resetting Terminal
10-13 Chapter 3 • USER
Enrolling User
Verifying User
Adding User Information
Deleting User
Access Level/Privilege
Defining Work Codes
RFID Card Function
14-16 Chapter 4 •
INSTALLATIONS & CONNECTION
Installations
Communications
Security
Installation and Setup of TCMS V3
TCMS V3 Online Activation
Connecting Terminal to TCMS V3
Using USB to Download/Upload Data
Communication Key
17-19 Chapter 5 • SYSTEM
System Settings
Data Management
Reset
Misc Settings
20 Chapter 6 • DATE/TIME
Setting Date/Time
Daylight Saving Time
21 Chapter 7 • USB
Understanding the Need for USB
22 Chapter 8 • AUTO TEST
Who should do the Auto Test?
23 Chapter 9 • RECORD
Checking Records of Users in the
Terminal
24 Chapter 10 • SYSTEM
INFORMATION
Records
Device
25-26 TROUBLESHOOTING
“Unable to Connect” Appears
“Admin Affirm” Appears
Difficult to Read Finger
The LED is Blinking All The Time
“Duplicate Finger” Appears
RFID Card Doesn’t Respond
No Sound

4
1• GETTING STARTED
Viewing the User Guide in the Internet
The User Guide is available in the package when you purchased the terminal.
The User Guide is also available online at:
http://www.fingertec.com and http://user.fingertec.com.
Choose the language that you prefer for your User Guide.
Terminal Included Accessories
Do not abuse the fingerprint sensor by scratching the surface, contacting the sen-
sor’s surface with heat, pressing hard during placement of fingerprint for verifica-
tion. Clean the sensor occasionally with microfiber cloth to maintain the perform-
ance of the sensor.
Included Printed Materials
• FingerTec Comprehensive DVD
• Quick Start Guide
• Pamphlet
• User Enrollment Template Form
• Warranty Card
DC12V 1.5A
Power Adaptor
For supplying power to
the terminal.
Siren Cable
For connecting the terminal
to external siren.
A Packet of Bolts
Use the screws to hold the
back plate of the terminal
against a wall.
RFID Cards (5 pieces)
*Exclusively for TA500-R
model only
For card enrollment
and verication.

5
Activating Terminal
Every FingerTec Time Attendance model comes bundled with a unique license key.
To start using the terminal with TCMS V3, you must connect the terminal to TCMS V3
and perform online activation. TCMS V3 reads the serial number of your terminal and
sends it for verification at the FingerTec server via Internet.
In case you do not have an Internet connection, you would need to do offline activa-
tion. Please send the serial number and model of your terminals to your local reseller
Registering Terminal
Make sure that you register your terminal’s warranty with us at:
http://www.fingertec.com/ver2/english/e_warranty.htm
for a 36 month warranty protection.

6
LCD Screen
Keypad
Fingerprint
Sensor
RFID Card
Induction Area
Speaker
Reset Button
USB Port
M/OK Button
2 • BASICS
Introduction to Terminal
FingerTec is a renowned brand name for commercial products for door access and time
attendance systems. FingerTec offers a wide range of products to cater to the growing
needs for biometrics products in office/home automation as well as in security indus-
try.
FingerTec terminals are loaded with powerful microprocessor that can process biomet-
rics authentication methods for accurate personal identifications and for collection of
precise data for time attendance. In addition, some fingerprint terminals are made to
accept card verification as an added security measure.
FingerTec TA500 is our most affordable, reliable and simple biometrics time attendance
terminal, which is built robust, and can contain up to 2000 fingerprint templates and
80000 transaction logs in its flash memory. This is the most powerful simple attendance
system which is suitable for small and medium offices. This terminal is not built with
any coreboard or processor compared to its predecessors. TA500 verifies fingerprint,
password and it accepts card verification upon request. TA500 is bundled with TCMS
V3 for data management.
Terminal Overview
ITEM FUNCTION
LCD Screen Displaying status of terminal, day, date and time.
LED Display Green LED – The terminal is working fine and it is in standby mode.
Red LED – There is an error at the terminal that requires checking. For
first time use, the terminals need to be charged fully to avoid having
the red light blinking.
ITEM FUNCTION

7
ITEM FUNCTION
Keypad To input instructions into the terminal and to allow configuration.
Fingerprint Sensor To scan finger for confirmation of identity.
RFID Card Induction Area Area that reads RFID cards. * for TA500-R model only
Speaker For terminal voice emission.
USB Port To upload/download users information, password and transac-
tion logs via USB disk.
Reset Button To restart the terminal as and when required.
M/OK Button Press and hold the M/OK button to enter the menu.
Main Menu
Enroll users, manage user data and input workcode.
Setup FingerTec terminal communication with computer through LAN. Set security
password of the device for a secure data transfer.
Configure the settings of the FingerTec terminals from general to display setting to
fingerprint. Data management, update via USB flash disk, keyboard functions, reset
and other terminal settings can be done here.
Upload and download data and information to and from the FingerTec terminal us-
ing a USB flash disk.
Delete all attendance data and user information in the terminal.
Check user attendance and transaction logs that are available in FingerTec terminals
and perform housekeeping of the machine.
View free and used memory of the terminal as well as the terminal’s details in system
information.

8
Power On/O Button
Use the power on/off button to turn the terminal on or off. You can disable the button
to avoid accidental shut off of the terminal.
Battery
FingerTec terminals operate using power supply from a standard power outlet. Inside
each terminal, there is an RTC battery to keep the clock of the terminal running. When
there is a serious delay in time or the clock of the terminal reverts to 00:00 after restart-
ing, this indicates that the RTC needs to be replaced.
External power supply: Mini UPS (uninterrupted power supply) 12V provides mobile
power supply to the terminals. Charge the mini UPS sufficiently for optimum perform-
ance. Refer to http://accessory.fingertec.com for more information about accesso-
ries.
Date/Time
The terminal display the date and time at the home screen. Choose the data and time
format based on your preference. Press Menu > System > Date/Time > Select Value >
OK to save.
Voice Control
Voice Control lets you control the level of volume emitted by the terminal.
TURN ON/OFF
The system lets you to turn on/off the voice based on you preference. Press Menu >
System > System > Voice Prompts > On/Off.
Security Features
Security features help protect the information in the terminal from being accessed by
unauthorized individuals.
ADMIN AFFIRM
Register an administrator to the system by enrolling a fingerprint or a password to a
user ID. Press Menu > New User > Role > Administrator > Choose Enrollment method
> OK to Save. After enrolling an administrator, the main menu can only be accessed
by the administrator. The terminal will display “Admin Affirm” when an unauthorized
individual tries to access the Menu.
COM KEY
Create password for a specific terminal here. Press Menu > Comm. > Password > Insert
Password > OK to save. The security password known as COM Key is intended for extra
security. To connect the terminal with the software, the COM key inserted in the Soft-
ware must be the same as the one inserted in the terminal or else the connection will
not be established even though product key is correctly inserted.

9
Cleaning Terminal
CLEANING THE BODY
Use a dry cloth to clean the terminal’s body. Do not use any liquids, household cleaners,
aerosol spray, solvents, alcohol, ammonia and abrasive solutions to clean the body of
the terminal because it could damage it.
CLEANING THE FINGERPRINT PRISM
Clean the fingerprint prism with a cellophane tape for silicon coated prism.
View the video on how to clean the fingerprint prism at this link:
http://www.fingertec.com/newsletter/enduser/cleanfinger.html.
For the non-coated prism, please use microfiber cloth.
Restarting and Resetting Terminal
If a feature isn’t functioning as it should, try restarting or resetting the terminals
RESTARTING THE TERMINAL
Push the On/Off button on the terminal to restart the terminal. If you can’t restart the
terminal, or if the problem persists, you might want to reset.
RESETTING THE TERMINAL
Go to Menu, press the System icon and select Reset Opts. Click OK to Reset the termi-
nal. Resetting the terminal will cause all your settings to return to the original factory
settings.

10
3 • USER
Enrolling User
The FingerTec terminals can enroll fingerprint templates, passwords and card informa-
tion. This chapter covers all possible user enrollments in the terminals.
FINGERPRINT ENROLLMENT
It is recommended to enroll two fingerprints for one user ID. One template is the de-
fault fingerprint and another is used as for backup. You need to check the quality of
the fingerprint before doing any fingerprint enrollment. It is important to locate the
center points of the finger because the center points has to be placed in the middle of
the scanner during enrollment to get a good reading. You also have to make sure that
the fingers are not too wet or too dry for enrollment.
To enroll ngerprint: Press Menu > New User icon > ID. No: (insert value) > Select
“Enroll FP” > Select Role > Place your fingerprint 3 times following instructions given
by the terminal > OK to save.
CARD ENROLLMENT
FingerTec TA500 does not come with any card system by default. However, RFID and
MiFare card systems are available upon request.
To enroll card: Press Menu > New User icon > ID. No: (insert value) > Select “ Enroll
Card” > Wave the card at the scanning area until the screen displays the Card ID > OK
to Save.
PASSWORD ENROLLMENT
The terminal offers different enrollment methods and passwords can be used as one of
the verification methods. The maximum length of a password is 8 digits.
To enrol password: Press Menu > New User icon > ID. No: (insert value) > Select “Enroll
Pwd” > Input password using the keypad > Reconfirm password > OK to save.
Verifying User
1:1 ONE TO ONE / 1:N ONE TO MANY
VERIFICATION METHOD PROCESS
1:1 (One to One) You have to identify your User ID before inputting any biometrics
feature for verification. For example, your user ID is 1008. One to
one method requires you to key in user ID followed by your finger-
print to get verified.
1:N (One to Many) You don’t need to identify your User ID before inputting any bio-
metrics feature for verification. Simply place your finger on the
scanner for verification.

11
Center points
VOICE MESSAGE
VOICE / MESSAGE WHAT DOES IT MEAN?
“Verified” Identity verification is successful, the terminal stores the transaction
logs.
“Try again please” Identity verification is failed because the finger is not properly posi-
tioned, the template is not available in the terminal or the password
is incorrect.
“Admin Affirm” You are not an administrator of the system and you cannot access
Menu page
“Duplicate Finger” This message only appears during registration when the finger that
you want to enroll has been enrolled before. “FP Enrolled Alrd” will be
displayed on the LCD screen.
“Invalid ID” For 1:1 verification, User ID entered does not match with fingerprint.
FINGERPRINT VERIFICATION
1:N – 1:N verification does not require any input of your user ID. Place your finger properly on
the scanner and the terminal will take a second to verify your identity.
1:1 – 1:1 requires input of User ID before the terminal reads and verifies your identity. Press
1:1/1:N > Input ID on the screen > Press fingerprint icon > terminal will read and verify.
Some precautions have to be taken to get a good read every time.
·Make sure the center point of your finger is
placed in the middle of the scanner for a good read.
·Recommended to use index finger. The terminal
accepts other fingers but index is the most convenient.
·Make sure the finger is not wet, too dry, injured or dirty
·Do not press hard on the sensor, just place it
comfortably
·Avoid direct sunlight or bright light
PASSWORD VERIFICATION
Password can be an option for those who do not prefer to use other verification methods. To
verify using password, press 1:1/1:N > insert User ID and press key button > insert password
and press OK.
CARD VERIFICATION
Place the card on the card scanning area and the terminal will read and verify the card.

12
Adding User Information
User information can be added into the terminal through two ways. One is through the
FingerTec terminal and the other through the TCMS V3. To add/change user informa-
tion via the terminal, press Menu > User Mng icon > OK > Select Instruction > Edit/Add
> OK to Save.
Instruction Function
Search User Insert User ID in the column and press OK
Record Press to view available user records
Edit User Delete/Add Verification Methods and change Privilege
Del User Delete User, Fingerprint or Password
New User Enrolment of New User
Field Function
ID No. Edit user ID based on your company’s employee numbering system. Maximum length of
user ID is 9 digit
Name Add name of the user in this field (Can only be done via TCMS). Maximum number of
characters is 24
FP Quantity of Fingerprint
PWD Quantity of Password
CARD Quantity of Card
It is recommended that the updating of user information be done through the TCMS
V3 software. After the information is updated, sync the TCMS V3 and the terminal to
display the information.
Deleting User
Only an administrator can perform user deletion at the FingerTec terminal. To delete
certain user(s), press Menu > User Mng icon > OK > Select User > Choose “ Delete” >
OK.
Please be extra careful when performing this task to avoid any unauthorized deletion.

13
REASONS WORK CODE
Check In 00
Check Out 01
OT start 04
Done 05
Sick Leave 10
Half-day Leave 12
Emergency Leave 11
Meeting Client 20
Outstation 21
Workcode Mode 1: Verification followed by work code
Workcode Mode 2: Work code followed by verification
Access Level/Privilege
FingerTec terminals offer two types of access level or privilege.
PRIVILEGE USER ROLES
Normal User Only use the terminal to verify your identity. You cannot access into
Menu and make changes into settings and system
Administrator You are allowed to access into menu to enroll users and edit settings
and system
Dening Work Codes
The terminal provides a work code feature
which allows users to key in predefined
numbers after verification. The work code
numbers are predefined in the TCMS V3.
The following table shows examples of
work codes.
To turn on the work code function, Press
Menu > System icon > System > Work-
code > Turn On/Off > OK to save.
To add work code through the terminal,
Press Menu > System icon > Workcode
> Add Workcode > Enter Code Number
eg: 02 > Enter Code Name eg: Emergency
Leave > OK to save.
RFID Card Function
The fingerprint terminals are versatile and some can accept card verifications. This chap-
ter covers the Radio Frequency Identification or better known as RFID system. The termi-
nals accept RFID card with specifications of 64-bit, 125kHz.
ENROLLMENT OF RFID CARD
RFID can be enrolled alone, with fingerprint or with password. Each RFID card comes with
a unique ID and the terminals will read from the numbers and match it with the card.
Enrollment of RFID card is easy. Press Menu > New User > Enroll Card > Wave card at the
induction area > OK to save.
CHANGING CARD ID
Press Menu > User Mng icon > OK > Edit > Enroll Card > OK > Wave a different card at the
induction area > OK to save.

14
4 feet / 1.2 meter
(recommended)
TA500
12ABC 3DEF ESC
7PQRS
5JKL4GHI
8TUV 9WXYZ
6MNO
0
/M/OK
POWER PORT
TCP/IP PORT
........
4 • INSTALLATIONS & COMMUNICATION
Installations
FingerTec terminals offer several con-
nections for power and communica-
tions. Installations of FingerTec time
attendance terminals are simple.
MOUNT ON WALL
After measuring the height accord-
ingly and make relevant marking on
the wall, drill the screws into the wall
to secure the back plate.
FLEXIKIT
FingerTec offers flexi-kit for all its time
attendance models. Attach the termi-
nal on the flexi- kit for convenience and
cosmetic purposes. View flexi-kit at:
accessory.fingertec.com
Communications
Connection points for power and communication are available on top of the terminals.
Refer to the following diagrams for the terminals you require.

15
1 8
TOP
FRONT
1 8
CONNECTOR PIN CABLE COLOR CONNECTOR
TX+ 1•White/Orange •1 TX+
TX- 2•Orange •2 TX-
RX+ 3•White/Green •3 RX+
4•Blue •4
5•White/Blue •5
RX- 6•Green •6 RX-
7•White/Brown •7
8•Brown •8
JOINT 1 PIN JOINT 2 PIN
TX+ 1 • • 3 RX+
TX- 2 • • 6 RX-
RX+ 3 • • 1 TX+
RX- 6 • • 2 TX-
USB PORT
Linking with USB flash disk for remote data transfer.
TCP/IP PORT
Connect with CAT 5 cable for LAN connection, one end to this port
and another end to the computer’s TCP/IP Port.
TCP/IP for Single Connection – Linking the termi-
nal to a single computer using TCP/IP requires Ethernet
10/100Base-T Crossover Cable. The cable can be used
to cascade hubs or to connect Ethernet stations back-
to-back without a hub. It works with both 10Base-T and
100Base-TX.
TCP/IP for Network Connection – Linking the terminals to multiple computers using TCP/IP re-
quires Ethernet 10/100Base-T Straight Thru Cable or “whips”. The cable works with both 10Base-T and
100Base-TX, connecting a network interface card to a hub or network outlet.
POWER SUPPLY PORT
Insert the Power Adapter point to this port for power.
Security
Create password for a specific terminal here. Press Menu > Comm. > Password > Insert
Password> OK to Save. The security password known as COMM Key is intended for extra
security. To connect the terminal with the software, the COMM key inserted in the soft-
ware must be the same as the one inserted in the terminal or else connection cannot be
established even though the product key is correctly inserted.
Installation and Setup of TCMS V3
Install TCMS V3 in a PC that fulfils the software’s minimum requirements. Refer to http://
www.fingertec.com/customer/download/postsales/SUM-TCMSV3-E.pdf for the TCMS
V3 user guide online. Setup Wizard will require you to do online activation before any
connection is established between TCMS V3 and the terminal(s).

16
TCMS V3 Online Activation
TCMS V3 is a genuine software by FingerTec. Every FingerTec time attendance model
comes bundled with a unique license key. To start using the terminal with TCMS V3,
you must connect the terminal to TCMS V3 and perform an online activation. TCMS V3
reads the serial number of your terminal and sends it for verification at the FingerTec
server via the Internet.
In case you do not have an Internet connection, you need to do offline activation.
Please send the serial number and model of your terminal to your local reseller or
Connecting the Terminals to TCMS V3
DETERMINING TERMINAL NUMBER: Identify the number of your terminals to
differentiate them between one another. TCMS V3 can connect up to 999 units of termi-
nal. Press Menu > Options > Comm Opt > Dev Num > Select the number.
USING TCP/IP: IP address is important, as it is a unique address of the terminal in LAN.
Without the IP address, locating the specific terminal is not possible.
To input the IP address of the terminal:
Press Menu > Comm. > IP Address > Key in IP address.
Determining the Subnetmask and Gateway: For TCP/IP connection, please configure
the netmask and gateway for the terminal.
Press Menu > Comm. > Subnetmask > Insert the numbers.
Press Menu > Comm. > Gateway > Insert the numbers.
Using USB to Download/Upload Data
A USB flash disk is useful in cases where terminals is installed far from a PC or there is
a connection problem. To determine the type of USB flash disks compatible with the
terminal, please refer to this link at http://www.fingertec.com/newsletter/HL_74.html.
Press Menu > Pendrive > Choose the operation that you wan to carry out via USB flash
disk.
Communication Key
Since the software is controlled by an activation code and a product key, set the COM
key to zero.
Press Menu > Comm. > Password > Set to 0.

17
5 • SYSTEM
System Settings
THRESHOLD
Threshold is the level of the fingerprint scanner’s sensitivity. Threshold determines how
many percent of minutiae points on a fingerprint template will be read by the system.
The higher the threshold level, more points are being read, more restricted the system.
Configure the threshold for 1:1 and 1:N methods.
For 1:1, the range is from 0-50 and the recommended value is 15.
For 1:N, the range is from 0-50 and the recommended value is 35.
Press Menu > System > System > Threshold (1:1) or Threshold (1:N) > Determine the
Level > OK to Save
DATE FORMAT
The date format can differ based on countries for example in Malaysia, the date-month-
year format is used while in America, the month comes first. Choose your date format
according to your preference. The default format is dd-mm-yy. Press Menu > System >
System > Date Format > Select Format > OK to save.
SOUND OF KEYBOARD
The terminal emits sound when you press any of its buttons.
To turn on/o the keypad sound: Press Menu > System > System > Key Voice > On/Off
> OK to save.
FINGER SENSITIVITY
Determine the sensitivity of the sensor to fingerprint. Choose Low, Mid or High sensi-
tivity. It is recommended to be set at Mid. Press Menu > System > System > Sensitivity
> Select your preference > OK to save.
VOICE
The terminal has certain voice commands to guide users during enrolment and to no-
tify users during verification. Press Menu > System > System > Voice Prompts > On/Off
> OK to save.
VOLUME %
Voice Control lets you control the volume level emitted by the terminal. To adjust the
volume of the terminal, press Menu > System > System > Select your preference > OK
to save.
RETRY PERIOD
Once you have inserted a value, eg: 1, when a user checks in at 10:01, his time will be
automatically adjusted to 10:00. The maximum value is 99. When you enter 5, a user
given 5 minutes leeway time in his attendance.

18
DESCRIPTION CODE
Terminal ID 01
Date (ddmmyy) 050210
Time (hhmm) 0900
User ID 000000001
Transaction Code 00
Terminal Activity 00
NOTE
Please be extra careful when
performing this task to avoid
unauthorized deletion of
important data
LOG ALERT
When the log storage is at a certain level, the user/administrator needs to be alerted
to avoid underperformance of terminal. The recommended value is 99. Press Menu >
System > System > Log Alert > Input your value > Save
Data Management
Every time an enrolment is performed or a
verification is done, a transaction log is stored
inside the terminal. The data contains the ter-
minal ID, date, time, user ID and transaction
activity. For example, 0105021009000000000
010000:
These logs need to be managed to maintain
the effectiveness of the terminal.
It is recommended to do the housekeeping of data from the TCMS V3 software. There
are 4 functions available in the Data icon to enable you to manage your data in the
FingerTec terminal.
In the data management icon, you can choose from three instructions. Press Menu >
Data Mng > Select your instruction > OK to save.
DELETING ATTLOG
Please make sure that you are certain when you want to do this operation. The logs that
are stored inside the terminal are the ones that have not been downloaded into TCMS
V3. Deleting the logs means that no backup data is available.
DELETING ALL DATA
This function allows you to delete all attendance data and user information in the ter-
minal. Make sure that all user information has been backed up in the TCMS V3 before
performing this task.
CLEARING ADMIN
There are three user privileges in the terminals, administrator, supervisor and normal
user. You can delete administrator privilege; but without an administrator, normal user
can access the menu easily and interrupt the settings.
Reset
Reset allows you to reset all the settings to factory settings. Please make sure that you
are certain of performing any of the tasks before proceeding to avoid loss of crucial
data

19
Misc Settings
INTERNAL AND EXTERNAL BELL
FingerTec TA500 time attendance terminal allow you to use the internal bell or link an
external bell such as siren to the system. Press Menu > System > System > Choose either
Internal or External or both > Save.
To set the alarm time, Press Menu > System > Bell > Select Bell Type > OK to Edit > Set
the settings accordingly > OK to save.
SYSTEM LANGUAGE
FingerTec terminals offer various languages to match your local requirements. Maxi-
mum of 3 language packs are available in the terminal and it’s set according to your
request during purchase. The default language is English. Press Menu > System > System
> Language > Choose your language > OK to save.

20
6 • DATE/TIME
Adjusting Date/Time
FingerTec time attendance terminal functions to record time attendance activities
of employees. Precision in time and date cannot be compromised for the system to
work efficiently. Adjust Date/Time according to your time zone. Press Menu > System
> Date/Time > Key in the time > OK to save.
Daylight Savings Time
Daylight savings time (DLST) is the practice of temporarily advancing clocks so that
afternoons have more daylight and mornings have less. Adjust your DLST if necessary.
Press Menu > System > DST > DST to On and adjust time accordingly > OK to save.

21
7 • USB
Understanding the Need for USB
FLASH DISK
Communication between FingerTec terminals and a PC is very important to upload and
download transaction data for time attendance and door access reports. The terminals
offer a few communication options such as LAN and serial cable connections but some-
times there are scenarios that require USB (Universal Serial Bus) connectivity. USB can
connect terminals with a computer for download and upload of user information and
transaction logs.
TYPES OF USB
There is various type of USB available in the market. FingerTec terminals can only work
with USB flash disks that support minimum Linux Kernel 2.4.x, working ideally with Ima-
tion, Transcend and Pen Drive (minimum support Linux Kernel 2.4.x) To determine the
type of USB compatible with the FingerTec terminal.
Please refer to this link at http://www.fingertec.com/newsletter/HL_74.html
DOWNLOADING DATA INTO USB
A FingerTec terminal is able to download data i.e. transaction logs, user information, and
short messaging system into the USB Pen Drive.
To download the data: Press Menu > Pendrive > Download Attlog. After the download
process is complete, eject the USB flash disk from the terminal and connect it to your PC
that has been installed with the TCMS V3 software. Upload the data from the USB into
TCMS V3 for further processing.
UPLOADING DATA FROM USB
A FingerTec terminal is able to upload data i.e. user information, short messaging sys-
tem, picture screensaver and themes into the USB Pen Drive.
To download the data: Press Menu > Pendrive > Upload User. After the upload process is
complete, eject the USB flask disk from the terminal.
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