First Data Move2500 User manual

1
Move2500
Quick Reference
Guide
The menu key accesses the menu page
from idle/default screen.
The red key cancels the
procedure in progress
The yellow key cancels
the last character
The green key validates input selections and
information. It is also used to switch on the terminal.
The feed key will eject the thermal paper a few
centimeters over the tear line, if pressed for more
than two seconds
Keyboard details and functionality
The scroll keys scroll between options in
the main menu page

2
Move2500
Quick Reference
Guide
SALE (Retail merchants)
1. Press .
5. Terminal will print out merchant’s copy receipt.
2. Press 1 for SALE at main menu.
6. Terminal will prompt to print customer’s copy.
3. Input amount and press .
7. Press to print out or press to exit.
4. Insert/Swipe/Tap Card/Input Card#.
SALE (Restaurant merchants)
1. Press .
5. Insert/Swipe/Tap Card/Input Card#.
2. Press 1 for SALE at main menu.
6. Terminal will print out merchant’s copy receipt.
3. Input amount and press .
7. Terminal will prompt to print customer’s copy.
4. Input TIP amount or press to pass.
8. Press to print out or press to exit.
SALE (TIPS entry)
1. Press .
5. Insert/Swipe/Tap Card/Input Card#.
2. Press 1 for SALE at main menu.
6. Terminal will print out merchant’s copy receipt.
3. Input amount and press .
7. Terminal will prompt to print customer’s copy.
4. Input TIP amount or press to pass.
8. Press to print out or press to exit.

3
TIPS ADJUSTMENT
1. Press .
6. Input Tip Amount and press .
2. Scroll using  and select TIPS ADJUST at
main menu.
7. Press to confirm amount.
3. Input amount and press .
8. Once transaction is completed, terminal will print out the TIP
Adjust Sale receipt.
4. Select Search record method:
TRACE#/PAN/INVOIC#/TRANSACTION AMOUNT.
9. Terminal will prompt to print customer’s copy.
5. Press to confirm selection.
10. Press to print out or press to exit.
VOID
1. Press .
5. Once transaction is completed, terminal will print out the
merchant’s copy receipt.
2. Select 4 for VOID at main menu.
6. Terminal will prompt to print customer’s copy.
3. Input Invoice#, then press .
7. Press to print out or press to exit.
4. Press to confirm transaction AND amount.
REFUND
(Please note that the Refund function is only
available for selected merchants).
1. Press .
5. Terminal will print out merchant’s copy receipt.
2. Select 3 for REFUND at main menu.
6. Terminal will prompt to print customer’s copy.
3. Input amount and press .
7. Press to print out or press to exit.
4. Insert/Swipe/Tap Card/Input Card#.
OFFLINE SALE
(Please note that the Offline function is only
available for selected merchants).
1. Press .
6. Input the Auth code.
2. Scroll using  and select OFFLINE at main menu.
7. Press .
3. Input password and press .
8. Terminal will print out merchant’s copy receipt.
4. Input amount and press .
9. Terminal will prompt to print customer’s copy.
5. Insert/Swipe/Tap Card/Input Card#.
10. Press to print out the customer’s copy or press to exit.

4
SETTLEMENT
(Merchants are advised to choose ‘Settle all hosts’
for their own convenience).
1. Press .
5. (SETTLE ALL HOSTS selected) –Terminal will print out the
settlement receipt for all card types.
2. Scroll using  and select SETTLEMENT.
6. (SETTLE BY HOST selected) –Select host type.
3. Input password and press .
7. Terminal will only settle and print out the specific host
settlement receipt.
4. Select SETTLE ALL HOSTS or SETTLE BY HOST.
PRE-AUTH
1. Press .
5. Insert/Swipe/Tap/Input Card#.
2. Scroll using  and select PRE-AUTH at
main menu.
6. Terminal will print out merchant’s copy receipt.
3. Select PRE-AUTH.
7. Terminal will prompt to print customer’s copy.
4. Input amount and press .
8. Press to print out or press to exit.
PRE-AUTH COMPLETION (for VISA®/MASTERCARD®/JCB)
1. Press .
7. Input Invoice number and press .
2. Scroll using  and select PRE-AUTH at
main menu.
8. Insert/Swipe/Tap Card/Input Card#.
3. Select PRE-AUTH COMP (VM/J/D/A).
9. Terminal will print out merchant’s copy receipt.
4. Input the Pre-Auth amount and press .
10. Terminal will prompt to print customer’s copy.
5. Input the new amount and press .
11. Press to print out or press to exit.
6. Input the Auth code and press .
PRE-AUTHCOMP (for CUP)
1. Press .
7. Input Invoice number and press .
2. Scroll using  and select PRE-AUTH at
main menu.
8. Insert/Swipe/Tap Card/Input Card#.
3. Select PRE-AUTHCOMP CUP.
9. Terminal will print out merchant’s copy receipt.
4. Input the Pre-Auth amount and press .
10. Terminal will prompt to print customer’s copy.
5. Input the new amount and press .
11. Press to print out or press to exit.
6. Input the Auth code and press .

5
VOID PRE-AUTH
1. Press .
6. Input Invoice number and press .
2. Scroll using  and select PRE-AUTH at
main menu.
7. Insert/Swipe/Tap Card/Input Card#.
3. Select VOID PRE-AUTH.
8. Terminal will print out merchant’s copy receipt.
4. Input the Pre-Auth amount and press .
9. Terminal will prompt to print customer’s copy.
5. Input Auth code and press .
10. Press to print out or press to exit.
REPRINT LAST TRANSACTION
1. Press .
5. Terminal reprint last transaction receipt (merchant copy).
2. Scroll using  and select MERCHANT.
6. Terminal will prompt to print customer’s copy.
3. Select REPRINT.
7. Press to print out or press to exit.
4. Select the LAST TRANSACTION.
REPRINT SPECIFIC TRANSACTION
1. Press .
5. Input Invoice # and press .
2. Scroll using  and select MERCHANT.
6. Terminal print selected transaction receipt.
3. Select REPRINT.
7. Terminal will prompt to print customer’s copy.
4. Select the ANY TRANSACTION.
8. Press to print out or press to exit.
REPRINT LAST SETTLEMENT RECEIPT
1. Press .
4. Select the LAST SETTLEMENT.
2. Scroll using  and select MERCHANT.
5. Terminal will print out the last settlement.
3. Select REVIEW.
VIEW ANY TRANSACTION (by Trace#)
1. Press .
4. Select the TRACE NUMBER.
2. Scroll using  and select REPRINT.
5. Input Trace Number (TRC Number) and press .
3. Select REVIEW.

6
VIEW ANY TRANSACTION (by Invoice#)
1. Press .
4. Select the INVOICE NUMBER.
2. Scroll using  and select MERCHANT.
5. Input Invoice Number (INV No.) and press .
3. Select REVIEW.
VIEW ANY TRANSACTION (by Amount)
1. Press .
4. Select the TRANSACTION AMOUNT.
2. Scroll using  and select MERCHANT.
5. Input amount and press .
3. Select REVIEW.
VIEW ANY TRANSACTION (by Card#)
1. Press .
4. Select PAN.
2. Scroll using  and select MERCHANT.
5. Input Card# and press .
3. Select REVIEW.
PRINT OUT DETAIL REPORT
1. Press .
4. Select DETAIL.
2. Scroll using  and select MERCHANT.
5. Select the host at Select Host menu.
3. Select REPORT.
6. Terminal will print out detailed Report.
PRINT OUT SUMMARY REPORT
1. Press .
5. Select the ALL HOSTS or BY HOST at Select Report
Option menu.
2. Scroll using  and select MERCHANT.
6. If select BY HOST, select the host at Select Host menu.
3. Select REPORT.
7. Terminal will print out Summary Report for all hosts or a
specific host (depending on selection).
4. Select the SUMMARY.

7
PRINT OUT BATCH TOTAL
1. Press .
4. Select HOST/GRAND TOTAL.
2. Scroll using  and select MERCHANT.
5. Press to print out or press to exit.
3. Select BATCH TOTAL.
© 2019 First Data Corporation. All Rights Reserved. The First Data name, logo and related trademarks and service marks are owned by First Data
Corporation and are registered or used in the U.S. and many foreign countries. All trademarks, service marks, and trade names referenced in this material
are the property of their respective owners. 545479 2019-6